HTC music player shows songs twice - HD2 General

Today my new HD2 arrived. Very fine so far, but:
When I copy music to the player it shows the tracks often twice.
The tracks are only one time on the device.
What am I doing wrong?

Don't know if you are still reading, Rumpelpumpel, but did you find any solution to this.
I have the T-Mobile USA version of the HD2, just bought a few weeks ago, August 2010, and am having the same problem? With many of my music albums, perhaps more than half, each song appears and plays twice. (The song files on the SD care are certainly not duplicated. Each song only appears once. WMP only shows each song once.)
Who can help?

In trying to figure this out, a totally wild guess came to me, probably far off the mark, but I will utter it, in case it gives an idea to someone who knows more about this stuff.
I don't know much about tags, although I checked that all the music has the correct tags, etc.
I know there are ID3v1 tags and ID3v2 tags. Is it possible that some of the music is tagged with both types of tags?
If so, is it possible that the very dumb HTC Music Player sees two tags for Song A, the ID3v1 tag, and the ID3v2 tag, and assumes that there are two Song As? (While WMP and other music players are smart enough to know that two versions of tags on the same song does not mean that the song occurs twice in a row?)
Again, that is probaly far off, as I don't know much about this stuff. But perhaps the thought might give an idea to someone who knows more about this stuff, for an idea that might help?
If it is something like that, any suggestions for fixing that tagging? I have MP3Tag, and have used it. Can one see if tags already present are v1, v2, or both? If both are present, is it possible from one large music folder (that has many album subdirectories) to strip out all the v1 tags at once?
Again, I am not implying that is likely the cause, just asking about the possibility.
If that is the issue, it is not only an issue of our stripping out the v1 tags. It is also an issue for HTC--that they really should be working to fix their very broken music player. (If they wish to compete with Iphone, they really need to get their music player working right, without so much hassle on the part of the user.)

My totally wild guess was totally wrong. I figured out how to fix the double song thing. It's the registry, stupid. (Talking to myself.) (And, mad at HTC that I have had to waste so many hours just trying to get their damn audio player to work decently, and I'm still having problems. I understand why people buy Iphones, that work out of the box. These problems with the HTC Audio Player seem to have existed for years, with different models, yet HTC seems to have no interest in fixing it, and cannot help its customers. (I wrote to HTC Support, and asked about the double songs. The reply--"check that you don't have the songs twice on the SD card". Duhhh. No dodo, I did not put most of my songs on the SD card twice!)
Well, here is what I found. The following thread on PPC Geeks from 2007-http://forum.ppcgeeks.com/htc-titan/7473-htc-audio-manager-library.html look at the second post. The author writes: "Edit the registry as follows:
HKLM\SOFTWARE\HTC\AudioManager\Config
device_scan_path_type_0
set to 0
device_scan_path_path_0
set to whatever location you want it to search for music "\Storage Card\Music"
device_scan_path_path
delete this
Now do a soft reset "
About the soft reset--when trying to get a new audio database, before the reset, I always do the following--Go with a file manager to the folder \Application Data\HTC\AudioManager_Eng (may vary with language). In it is the audio database file AudioManager_Eng.vol. Delete that file. If you can't delete it, rename it. That will force the app to totally rebuild the database next time.
About the registry entries from the poster in 2007: My path_path entry and path-path_0 entry were both set to my music folder: \Storage Card\Music. I have no idea how it got that way, but I think it was the root of the doubled entries. The database looked in the same place twice, and listed most songs twice. (How dumb can a database get??)
I did as the poster suggested, and deleted the path_path entry, , and set type_0 to 0. (I have no idea what these entries mean, by the way.) I should mention though, that with the HD2, it does not remain that way. When Audio Manager restarts, it recreates path_path. But this time path_path was set to \My Documents, not to ny music folder.
It worked though--after deleting the old database, rebooting, starting the music player, let it rebuild a new database, the songs were not listed twice. The problem must have been path_path and path_path_0 both pointing to my music folder.
Before editing the registry, suggest you back it up first, and export the original audiomanager key, before changing it. Then, since path_path does not seem to allow itself to be deleted permanently, just set it to something other than your music folder. (I wish I knew what those keys and values did. Alll I know now is, not to have those two values both pointing to your music folder.)
And I sure wish that HTC would fix their damn program, so I didn't have to spend hours trying to get things to work, which they should have thoroughly tested and made to work well, before releasing. (I am still struggling with trying to get all my cover art to show in HTCMP. Much art that shows in WMP, does not show in HTCMP.)

Related

Audio Library

I'm using the TF3D Audio tab to play music. Works pretty well, but a load of my albums have track ordering screwed: track 1 and track 5/6/7 are reversed. Tried deleting the library and resetting, retagging my songs - no help. Anyone else seeing this? Any ideas how to fix song order?
No-one else has this problem?
rickgillyon said:
I'm using the TF3D Audio tab to play music. Works pretty well, but a load of my albums have track ordering screwed: track 1 and track 5/6/7 are reversed. Tried deleting the library and resetting, retagging my songs - no help. Anyone else seeing this? Any ideas how to fix song order?
Click to expand...
Click to collapse
Hi Rick,
I also have this problem. It's always track 1 that is swapped with track 5, 6 or 7 as you describe.
I've checked all throught the tags on the WMA files for the albums i've installed and they are perfect. Looking at the other details there seems no reason why the tracks have swapped around in the order.
Anybody got any ideas, cus I'm at a loss to see why?
I don't really want to get into having to create a playlist for every album just so the tracks are in the right order!
Any help much appreciated
cheers, Jimmy
Thanks Jimmy, can't find any solution though, and doesn't seem like many have this issue. Back to Pocket Player I guess!
how are you putting the songs onto your hd? active sync or fiel transfer?
when i used active synce i found a lot of the artists and song titles missing in touch flo. when i file transfered stuff manually into the music folder everything came up as it should
Had this too with 2 of my albums, then it hit me: they were the only two albums with wma files, so I converted to mp3 and now it's all ok.
I have this problem with tracks from iTunes (m4a). For me it's usually track one and seven that are swapped around, but sometimes things are even more muddled. I can't actually work out how the order is derived. It's not by file size, file name or date created. Really weird.
As mentioned above, if you load MP3 files then files are listed in track order. This has been driving me bonkers. I wonder if newer versions of the TouchFlo Audio manager still have this problem. Anyone able to confirm? (I'm making the assumption that it is the HTC audiomanager that is playing the music files behind the scenes, but I don't even know if this is the case. Must put Task Manager on my phone and see what's running!) .
Me too...
Same issue here... any bright spark out there capable of working out a fix (prefer not to use MP3 due to file size issues...)

[BUG] Brackets in an mp3 genre field crash HTC Music Manager (and phone)

In case anyone is having difficulty with their HTC Music Application not including mp3s in the library I have discovered a fairly comical bug and is described in more detail over at the HTC forums
Essentially any mp3 ID3 tag that has a bracket ( in the genre field causes the music update process to hang only recoverable after a reboot. It also (on my device) takes down the network connection.
Brackets and other characters !!!
Very important bug, Please relay the info
Hi there. I also have a lot of issues with my music library too.
So, what is the problem? I, as others, noticed that after transferring new files to my SD card (audio files or not), my music player crashes. Once it crashes, only a softreset would make it work properly. Re-connecting the device and removing the newly added files won't make the Player work again...
To transfer files to my SD card, I connect my device to my computer using a USB cable. If you connect using the "Disk Drive" mode, the speed is better, but the phone music player cannot access files, until you disconnect it from the computer. If you connect using the "ActiveSync" mode, it's less easy to transfer stuff, but the bug remains...
Normally, the Music player is able to update the files in a few seconds and should display every single tracks if you click on "Library" and choose the tab "All tracks". I means, it's extremely fast and my 4Go mp3s appear in 20 seconds or so. Wow!
Unfortunately, from time to time, when I disconnect my device, the Music Player crashes, the little update circle turns for ever, the "All tracks" tab remains empty, the player displays "no music found" and is unable to play any track, until the next softreset. From blazing fast to just plain buggy. Gosh!
Now, the good news. I discovered that the mp3 Tag (the so-called ID3 tag) is responsible for my problems.
I already gathered the facts that brackets in GENRE field cause the HTC Music Player to crash (See here), as wall as tag format other than ID3v2.4 UTF-8 (See here).
Still, it didn't complete solve the problem to convert all the ID3-tag to ID3v2.4 UTF-8 format and even removing the "genre" field from every single track. The problems were solved after I alse removed the "tracknumber" field from every track. Here are my complete findings about this bug.
What make the HTC Music player crash?
- The crash problem seems only related to the mp3 tag (ID3 tag)
- Tag format "ID3v2.3 UTF-16" => solution: use only ID3v2.4 UTF-8 tag or convert all the mp3 files in the player using MP3-Tag or similar software (shareware)
- Genre field using the following characters: brackets (), and symbol (&). No problem with the dash (-), underscore (_) nor space.
- Tracknumber including a star symbol (*). No problem with format like 1/16.
- Only one mp3 file is able to crash the whole player
- Only softreset will solve the problem once it happens. Even re-connecting the player and removing the bad files won't solve the problem once it happens.
So, if you have some mp3 tagged "Rock & Roll", "R&B" or "Pop (Rock)" files, you'll likely to see your Player crash everytime you connect and disconnect the USB cable.
What I don't know, is if everybody has the same problem. Myself, I'm using the latest official ROM 1.48 WWE with some tweaks...
For now on, I'm converting every file I transfer to my HD2 with MP3-tag using "ID3v2.3 UTF-16" tag, no *, no (), no &... And I happy again with my device... Until?
So what do you think? Do you have the same problem?
Reply, anyone?
I know for a fact many people did experience the same music player crashes.
See here
Or here
Or here
Or here
Or here
Or here (post #2)
Or here
Might they all be related to the same problems, I still don't know... But I might need your help
nothing understand
hello,
m-player plays the mp3-files on storage card for 3 or 4 seconds.
than it stops.
and allway its circling (left on the top side).
the mp3-songs are the same, that can play by orbit, x800, diamond, expedings-bums (sony) and tg01 (toshiba). whats wrong on leo?
whats wrong on htc? if htc needed beta-tester, than ... i am to angry!!!!
nothing understand resolving by mp3-tags. sorry.
if exists a real solution for the m..-f..-device?
okokur
"For now on, I'm converting every file I transfer to my HD2 with MP3-tag using "ID3v2.3 UTF-16" tag, no *, no (), no &... And I happy again with my device... Until?"
Hello guys! I did exactly what you suggested, converted all tags from my 5 GB of MP3. No success, Music Player takes ages to load (approx. 8 minutes, but every time you open it). Seems that the database (that is created when the Sd-card is inserted for the first time, hence the looooong loading. Right?) will not be saved for some reason. So the HTC-Music player is useless at present.
Greetings, and all the best for 2010 Dudes!
Studebaker
The size of my music folder is 4,5GB. I put all the songs at the same time on my microSD and then I opened the Music Tab. I had the same, never ending circle.
I deleted all of my songs, opened Music Tab, no songs of course, gave it a soft reset, plugged my HD2 to the pc, splitted my songs in parts of between 600-800MB. So I put the first part of 600MB on my phone, unplugged it, waited a lil bit and then opened the Music Tab. Sometimes it doesn't see the new files directly, so I have to soft reset it. Then start Music Tab, the circle will come up for a minute or less, and disappear again. Press on the library button, scroll to All Songs and select a random song and see if it plays for more than a minute. If everything is okay, you can pause the song, go to the main screen and put the next part of 600MB.
Sometimes the circle doesn't come, and sometimes it never stops. In that case, you have to wait for a few minutes on the Music Tab, and after that give it a soft reset and see if it helps.
It takes a long time, but at the end the music tab will finally work. If the whole thing crashes and doesn't react if you press the Play-button, give it a soft-reset and delete the last part again, soft reset and see if music tab works.
Before you try this, increase the standby time to 10 minutes, otherwise it will turn off all the time. You have to be patient, but in my case it fixed the problem.
okokur said:
hello,
m-player plays the mp3-files on storage card for 3 or 4 seconds.
than it stops. and allway its circling (left on the top side).
Click to expand...
Click to collapse
Take it easy. I definitely agree with you that something is wrong with the Sense music player, but until HTC really fixes this, we'll encounter various issues. You have to understand that only one wrong file will make your player crash and act exactly as you observed: playing any mp3 for few seconds and then stop. Let's make it clear. If you have only one wrong file in the whole library, not only will this particular file be impossible to play, but the whole library as well won't be able to play!
What do I call wrong files? I'm referring to the files not respecting the characteristics I described previously (TAG => more info here, if you don't know what I'm talking about). What is certain is that some "wrong" characteristics, other than MP3 tags, will make your play crash, that is for sure.
First things first. Did you at least try a softreset? Even so, I observed that the soft reset will "solve" the problem as long as the problem is related to MP3 TAGS. But I already experienced freezes and crashes even after a fresh softreset. This means that some "wrong files", not necessarily badly tagged will make the player crash, that's for sure. I still haven't found answer to that...
What you should do, as someone mentioned, is avoid putting your files in the same folder. As I always listen to full albums, already arranged in specific folders, I might have not experience bugs related to this issue.
Studebaker72 said:
"For now on, I'm converting every file I transfer to my HD2 with MP3-tag using "ID3v2.3 UTF-16" tag, no *, no (), no &... And I happy again with my device... Until?"
Hello guys! I did exactly what you suggested, converted all tags from my 5 GB of MP3. No success, Music Player takes ages to load (approx. 8 minutes, but every time you open it). Seems that the database (that is created when the Sd-card is inserted for the first time, hence the looooong loading. Right?) will not be saved for some reason. So the HTC-Music player is useless at present.
Greetings, and all the best for 2010 Dudes!
Studebaker
Click to expand...
Click to collapse
Read the above message and answer these questions:
- Do you still have the problem after a softreset?
- Do you still have the problem if you only have few mp3 on the SD card?
- Do you have a lot of files in a unique folder?
- Do you have other music filetype?
- Look for specific characters in the TAGS, maybe other characters are not supported (; ~ \ ç ^ µ ????)
As I mentionned before, be aware that only one wrong file is able to make the whole music library crash, so you'll have to search and find that (or those files)... and share your findings with us
I'm sure this will get a fix sooner or later.
rzasharp said:
Take it easy. I definitely agree with you that something is wrong with the Sense music player, but until HTC really fixes this, we'll encounter various issues. You have to understand that only one wrong file will make your player crash and act exactly as you observed: playing any mp3 for few seconds and then stop. Let's make it clear. If you have only one wrong file in the whole library, not only will this particular file be impossible to play, but the whole library as well won't be able to play!
What do I call wrong files? I'm referring to the files not respecting the characteristics I described previously (TAG => more info here, if you don't know what I'm talking about). What is certain is that some "wrong" characteristics, other than MP3 tags, will make your play crash, that is for sure.
First things first. Did you at least try a softreset? Even so, I observed that the soft reset will "solve" the problem as long as the problem is related to MP3 TAGS. But I already experienced freezes and crashes even after a fresh softreset. This means that some "wrong files", not necessarily badly tagged will make the player crash, that's for sure. I still haven't found answer to that...
What you should do, as someone mentioned, is avoid putting your files in the same folder. As I always listen to full albums, already arranged in specific folders, I might have not experience bugs related to this issue.
Read the above message and answer these questions:
- Do you still have the problem after a softreset?
- Do you still have the problem if you only have few mp3 on the SD card?
- Do you have a lot of files in a unique folder?
- Do you have other music filetype?
- Look for specific characters in the TAGS, maybe other characters are not supported (; ~ \ ç ^ µ ????)
As I mentionned before, be aware that only one wrong file is able to make the whole music library crash, so you'll have to search and find that (or those files)... and share your findings with us
I'm sure this will get a fix sooner or later.
Click to expand...
Click to collapse
thank you for making my angry-heart slower (to 100 bpm, its normal for me).
at end, i delete all mp3s and try it with only one mp3 - to see that the player really function is o.k.
change all like you say (make filename smaller and this time without underscore "_").
and what can i see ... time is more than 5 seconds ... 8 seconds ... 15 ...
o.k., now i will test with my other mp3s (all together are max 1,2 GByte and not more than 30 files ... )
thank you
cant believe it ...
change my other mp3s as same as above i describes,
but more than one title the player makes the same shi.. as before.
i check all and find only one different thing in the list:
i have some mpegIII, mpegII and mpegI mp3-files.
could this a problem for the player?
okokur
okokur i have the same problem as you - the player will play a song then once the update circle has finished spinning does the player crash. You have to press pause/play numerous times to get it to start again and then the whole cycle repeats. I have tried everything. Formating, folder by folder transfer - nothing works. Until I change the ROM to something else by another Chef - then it works. Go back to the old ROM - Bang dies again.....I've looked at reg settings etc and cannot see any difference - this is very confusing/frustrating and annoying!
same prob as above have a 8 gb sandisk that came with the phone.had 5 gb of wma all good then added 1.2gb of mp3 then did some cover art updating and bang sense player now crashes.....play/pause button to resume and good for 30 secs and bang same prob......also have a "sandisk" 8gb from thailand that the phone doesnt even recognize....note the both worked in my hermes.
embedded meta data has always been a source of problems, especially when mixed with the literally thousands of different encoding variables. I once spent two days trying to figure out a winamp problem that eventually turned out to be a single track with a non standard character in the 'notes' field of the tags. (damn those stupid kids filling napster with tracks full of tags like '®¡pp€¤ 8y $p&®kz' )
Same goes for videos, try opening a folder with a hundred avi files in vista with preview turned on. takes forever.
I haven't had ' too' much trouble with the media player on here, and if it is tag related then it makes sense cause a year or so ago I used a multi file tagger to remove everything but title album track and artist fields.
(I guess my long winded story just ads a little weight to the tags theory)
I wish to confirm the UTF-8 UTF-16 issue.
None of my cd-ripped in WMP (windows 7) music plays on the HD2 and even makes my HD2 to badly respond (slow).
I noticed some downloaded files did play.
For the cd-ripped trakcs I noticed that the filename was given instead of the Title/artist. It was clear to me that this is a tag issue.
I found this thread and tested to save the ID3 tags in UTF-8 instead of UTF-16 and indead my tracks are playing now.
It is clear that the HD2 does not support UTF-16 and this is very annoying.
I believe, but thats a suspicion only, the problem lies in the combination of ripping cd's in to WMP Windows 7. Posibly Win7 WMP started using UTF-16???
I reported the issue to HTC NL, but the find it weird they do not have many calls for this.
Posibly this is because I belong to the few persons that still buy CD's, use Windows 7 and wants music on their HTC phone
Is there still no fix for this????
I have 14gb of music on my sandisk micro sdhc
all ripped with winamp flac format
my new htc legend wont play any of my music
so i re-ripped it all to mp3 format, and used mp3 tag, now htc player finds about 6-10% of the music on the disk
POS phone!!!!!!!!!!!!!!!
HTC is fixing nothing (or not much) for the HD2. I believe they have disabandond the HD2 and are focussing on delivering the HD3 with Windows Phone 7.
Hoping that every HD2 user will buy the HD3 out of frustration.
The HD2 is/was a promissing machine, but HTC sense is so buggy that its unsuable 3x resets a day is way to much. I purchased the replacement shell from SPB, my HD2 is now working reasonably normal.
What I do is, after syncing (I use WMP7 for that) the SD card (in the HD2) , I scan my SD card with a soft called MP3 tag (www . mp3tag . de/en), select all files and click on the save button to save the tags.
My MP3 tag is default set to ID3V2.3 ISO-8859-1 (if I'm not mistaking).
So it saves the tags in a format that the HD2 understands.
I have the same issue with my Car Radio.
I need to do this everytime I sync my HTC SD card.

HTC HD2 media player track order sd card probs

Hi. I'm new to this so apologies if this problem has already been answered. I've bought and installed a 16GB sd card in my HD2 and have transferred a fair bit of music to listen to. However media player is playing albums in an incorrect order (seemingly random, not alphabetical). When I transfer an album from the sd card to the 'my music' folder on the device, it plays in the right order! I've tried neptune which plays in the correct order but that won't respond to my bluetooth headset (when I press play, it automatically uses media player). Now when I copied and pasted an album onto my device which was also on the sd card, media player displayed the tracks twice in the correct order 1-15 consecutively (1-15, then 1-15 again). I deleted the device version and the sd card version went back to the seemingly random order. Can anyone solve this irritating problem?
Addition
Could I just add that when I say the problem is with windows media player I am reffering to the music player within HTC sense. Please help!
I have the same issue, very irritating , could anybody help please??
A poor solution
Right, until I can better this I'm gonna cut and paste the album I want to listen to from the sd card onto the device.
No
No, that doesn't work
Have the same problem with the HTC music application and Windows Media Player. Pocket Player and Pocket Tunes don't have this problem.
A solution that works!
Right, it's like this. Got to settings>personalize>home screen tabs and uncheck 'music'. Open 'Windows media player' either by playing a song off your music folder or adding a quick link to it. Then click 'library' and get it to scan for al your files. Now use windows media player as your player not HTC sense and it will all be fine. Thank goodness!
is there the same resolution for the HTC player?
Thanks mate. Now I can see it works fine on the Windows media player. but thats a pain to use with those annoying menus. I like the HTC player as its very much like the iphone player & its easy to use. Has anyone found the fix for the HTC player or is there another good working player thats similar to the iphone player.
Cheers
Shala
Hasn't anyone found a solution to this silly problem yet?
When you transfer music to the device, it apparently removes any existing track order, yet not every album is out of order when I play it on the HD2! It makes no sense at all.
Using WMP is no solution, I'd rather play the music without order or sit for several hours making playlists for every album.
EDIT: Googling the problem, I found a thread about a problem like this for the HTC Touch Pro, where a solution was proposed:
Found a solution for you...
you will need a registry editor for your HTC Touch Pro. I recommend the PHM registry editor (google it).
Locate the following key. HKEY_LOCAL_MACHINE\Software\HTC\HTCAlbum\Ignored and modify the key Music Gizmo1 to the path you want the music file to be stored. I created a folder on the SD card named MUSIC and updated the path to \Storage Card\Music then rebooted the phone and all is well. Now I can turn off my phone, pop in the SD card and copy all my tunes over and bam.. I have all my songs at my finger tips. I hope this helps
Click to expand...
Click to collapse
I'll be trying it later today.
hi,
if this does not work, i can share my application. It scans your music folder and generates playlists in the correct order.
it uses mp3 and wma tags for cd and track sequence. it works well for me but sometimes you need to clean up tags on desktop before copying music.
I have a 16 gb card as well and all my albums are ordered correctly using playlists instead.
I am sure using media monkey to synch gives you an option to push playlists as well and should give desured results.
Overlord Yuri said:
Hasn't anyone found a solution to this silly problem yet?
When you transfer music to the device, it apparently removes any existing track order, yet not every album is out of order when I play it on the HD2! It makes no sense at all.
Using WMP is no solution, I'd rather play the music without order or sit for several hours making playlists for every album.
EDIT: Googling the problem, I found a thread about a problem like this for the HTC Touch Pro, where a solution was proposed:
I'll be trying it later today.
Click to expand...
Click to collapse
Damn, it didn't work. Quite disappointing.
Now how about this app that you mentioned?
And I can't find such a function in Media Monkey, any ideas?
Regarding media monkey please have a look at here:
http://androidcommunity.com/forums/f41/tutorial-syncing-music-and-playlists-3761/
You will need to connect the device in usb disk mode and then you can synchronise playlists when uploading tracks.
I will upload the application later on today or earlier tomorrow morning. I would however recommend the option above first as the application I have is picky on the tags and it expects track numbers and disc numbers to be set correctly in metadata.
sproxy said:
the application I have is picky on the tags and it expects track numbers and disc numbers to be set correctly in metadata.
Click to expand...
Click to collapse
They are. I'm also picky.
But yeah, the Media Monkey solution does sound smoother, I will try it out.
Thanks.
Hi again,
I have attached the files to this post. I still think, if Media Monkey option works for you thats the way to go. But this little tool helped me with the track order issues I had.
If your files are not in \Storage Card\music folder, you will need to set the location using the botton next to the text box.
Then you need to point the location to save the playlists. For me "\storage card\playlists" worked with every version of manila I used (Polaris, Diamond, HD, HD2)
It only supports mp3 and wma so there isnt much point to add more extensions, however you can remove one to exclude files of that extension.
Once all set up, you need to chose file - > Create playlists and application will scan your files and save the playlists in desired location.
I am using it with 16GB card and on Hd2 its pretty fast.
Here are some limitations:
1 - Extra information is created in the palylist file but still, when you select the playlist in manila player, it does not show fields like artist.
2 - Although some tags are valid, they cause errors in the application. I have some very old track I converted from CD's records mid/late 90s and if I see the issue on the mobile, I just run an application like Musicbrainz Picard to reftesh the tags and it all working again.
3 - If you have multi cd albums and disc numbers are not tagged, the track order may not be correct.
I always use usb mode to copy tracks and for me this tool works good enough to create the playlists the way I want to listen.
Hope it helps someone.
Simple Fix that worked for me
I to had the same problem with CD coming up in the wrong order in the player in HTC sense. When I checked what CD's were in the wrong order I noticed that they were all ones I had purchased off itunes and that the track information wasn't being picked up by my windows desktop. So i converted all my itunes music to MP3s using real player converter and now all of my library is in the correct order.
Hello,
I have the same problem. However, the tags are properly showing in all of these software :
MusicBrainz Picard
Windows Media Player
Windows 7 properties
So the track numbers seem to be correctly assigned. But still, the album tracks don't appear in the correct order for several albums in the HTC audio software.
The playlist utility keeps crashing on me, too.
By the way the HTC support regarding this issue is *terrible*, they keep telling me that the player sorts the music by "last time you played it". Nope. It doesn't. If so, when I play a single track, it would either pop at first place in the album or last place, depending on what they meant in their ballistic explanation (1 sentence). It, obviously, doesn't, and a player acting like that would be the stupidest music player in the world.
Does anyone have a solution ?
Did the "MediaMonkey" solution work,Overlord Yuri ?
Thanks in advance for any anwsers,
Regards
IcePanther said:
Did the "MediaMonkey" solution work,Overlord Yuri ?
Click to expand...
Click to collapse
I barely tried and didn't have any luck. Since then I've given up..
Oh, okay.
Thank you for your input, anyway.
This thing with the HTC support is starting to get on my nerves, especially how they still try to convince me that the problem will go away if I hard reset the phone (nope, done two times already due to FixOperaFlash ruining my config, and still the music player doesn't work)...
I have figured a work around to the track order problem.
Download mp3tag you can find it on download.com or just google it.
I opend up all my music and looked at the albums that were out of order.
They seemed fine. I just right click on the track and saved the tag. I though why not nothing else seems to work.
I resynced the album and it was in order!
I guess try it out and see if it works.
S**t man , it worked !
HUGE thanks to you !
By the way I just opened the whole library (which was already on the phone), selected all, and clicked on save so it refreshed all tags. And after deleting /Application Data/HTC/Audio Manager/AudioManager_eng.vol so it regenerates the library, it worked like a charm.

Can someone please help me before I have a stroke please? lol

I'm still having issues with the music player. I am trying to persevere with the HTC music as I like the interface, and not found another music player yet that I do like the interface on.
Over the past couple of days I've been having issues as it's not been transfering my artwork across, and also tracks appear in random orders in many albums (but not all) on the phone. I have solved the cover art problem by adding the music files using the phone as a hard drive rather than through active sync, but the tracks still appear in a random order.
I have tried using monkey media, and media jukebox to arrange my files and add artwork. The tracks appear in the right order in every music program I use, whether it be monkey media, windows media, or simply opening them up from my music on my laptop. Also, if I open up the files on the phone from my laptop the tracks are in the correct order. Can anyone solve this issue for me please? It's been causing me a headache for the past 48 hours now and I think a blood vessel is about to burst Oh, I've tried adding files from my itnes folder as well, but I get the same problem. I'm not 100% sure, but I think the order of the tracks differs each time I try adding them to the phone
Someone told me to change the tags using mp3tag, but when I run this program it won't let me change the tags, and besides I wouldn't know what to change them to. In the column that says tags, they all just say WMA anyway.
Cheers
snerkler said:
I'm still having issues with the music player. I am trying to persevere with the HTC music as I like the interface, and not found another music player yet that I do like the interface on.
Over the past couple of days I've been having issues as it's not been transfering my artwork across, and also tracks appear in random orders in many albums (but not all) on the phone. I have solved the cover art problem by adding the music files using the phone as a hard drive rather than through active sync, but the tracks still appear in a random order.
I have tried using monkey media, and media jukebox to arrange my files and add artwork. The tracks appear in the right order in every music program I use, whether it be monkey media, windows media, or simply opening them up from my music on my laptop. Also, if I open up the files on the phone from my laptop the tracks are in the correct order. Can anyone solve this issue for me please? It's been causing me a headache for the past 48 hours now and I think a blood vessel is about to burst Oh, I've tried adding files from my itnes folder as well, but I get the same problem. I'm not 100% sure, but I think the order of the tracks differs each time I try adding them to the phone
Someone told me to change the tags using mp3tag, but when I run this program it won't let me change the tags, and besides I wouldn't know what to change them to. In the column that says tags, they all just say WMA anyway.
Cheers
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Click to collapse
I think I saw this yesterday after I reinstalled everything following the new ROM upgrade, it was annoying me but this is what I done...
Slide to the music panel/tab and wait patiently while the screen in black and appear frozen for a while. I think it is actually 'loading' the list of all of the music tracks as 'now playing'.
If, when this has loaded, you tap the library button, then randomly slide to the artist tab to select a track, and play it, it clears the 'now playing' queue to the track you have just selected. You can then go back in and create play lists etc. as you would want to usually.
nniicckkss said:
I think I saw this yesterday after I reinstalled everything following the new ROM upgrade, it was annoying me but this is what I done...
Slide to the music panel/tab and wait patiently while the screen in black and appear frozen for a while. I think it is actually 'loading' the list of all of the music tracks as 'now playing'.
If, when this has loaded, you tap the library button, then randomly slide to the artist tab to select a track, and play it, it clears the 'now playing' queue to the track you have just selected. You can then go back in and create play lists etc. as you would want to usually.
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Click to collapse
Hi, Thanks for your reply, but I'm not sure you fully understood what I meant?
If I wait for the media to load and tap the library button it doesn't matter if I go to artist>album or directly to album, the tracks displayed for the album or in the wrong order, and play in the wrong order eg on my Dido album "Here with me" is listed as the 11th track, when actually it should be the 1st. I don't want to, and shouldn't have to create a playlist for each album just so that the tracks play in the right order. Is there a way to get the HTC music player to organise the tracks so they are listed and play in the right order, ie track 1 first, track 2 second etc? It's so frustrating
Oh, sorry. I thought you were describing the thing I had...
Sorry, I don't know how to help you, hopefully someone else will be able to assist you.
Are you sure you don't have Shuffle switched on as that will randomise your songs. It's the icon with two arrows crossing one another to the right of the word Music on the Music tab in Sense.
2 things...
First, what format are your songs ripped in?
Second, you're probably better off letting the music player get the album art for you. Just click the CD icon in the top left of the screen and it will automatically do that for you. It's obviously better to let it handle as much as it can natively.
have you tried looking at the advanced tag editor in windows media player to see what order your tracks are actually in?.as for the album art,I use mp3 tag,its an easy program to use and works everytime. I know how feel as iv come across this myself and it did my head in lol. keep us informed.....
johncmolyneux said:
2 things...
First, what format are your songs ripped in?
Second, you're probably better off letting the music player get the album art for you. Just click the CD icon in the top left of the screen and it will automatically do that for you. It's obviously better to let it handle as much as it can natively.
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Click to collapse
My songs are in WMA format, but I've also tried M4a (ie itunes)
The trouble with letting the program find the artwork is that it can't find a lot of them
donwhann said:
have you tried looking at the advanced tag editor in windows media player to see what order your tracks are actually in?.as for the album art,I use mp3 tag,its an easy program to use and works everytime. I know how feel as iv come across this myself and it did my head in lol. keep us informed.....
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Click to collapse
I'm not sure where the advanced tag editor is in windows medaia player?
If I open windows media on my laptop and change the list options to details, across the top of the window I have the following columns:-
#, Title, Length, Rating, Cont. Artist, Album, Genre, release Year, Composer, Size, Parental Rating, and if I right click on the columns I can add the column "Tag". However there is nothing in the tag column for any of the tracks???
jakem said:
Are you sure you don't have Shuffle switched on as that will randomise your songs. It's the icon with two arrows crossing one another to the right of the word Music on the Music tab in Sense.
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Yep, I'm sure. Plus it's not jsut that the tracks are playing in a random order, they're listed in a random order when you go into the album.
snerkler said:
Yep, I'm sure. Plus it's not jsut that the tracks are playing in a random order, they're listed in a random order when you go into the album.
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Click to collapse
The problem is definitely the ID3 tags.
I can't help you any further than that I'm afraid, as I've been using MP3 format for years now, and every piece of music that I possess is in that format. It's still the most universal format, and therefore works flawlessly on most devices.
I do know that m4a stores the tag values differently to ID3, so they may not be read succesfully. I don't know how wma stores the values, if at all!
I'd recommend getting a piece of software like Sony Sound Forge so you can do a batch conversion and make everything MP3. After that, use something like WinAmp to automatically populate the ID3 tags for you. Once you've done that, the previous suggestion I made about album art will definitely work, so just don't bother doing anything manually for that.
That's all I can suggest. It's a lengthy process, but done right it will definitely solve your current problem.
snerkler said:
I'm not sure where the advanced tag editor is in windows medaia player?
If I open windows media on my laptop and change the list options to details, across the top of the window I have the following columns:-
#, Title, Length, Rating, Cont. Artist, Album, Genre, release Year, Composer, Size, Parental Rating, and if I right click on the columns I can add the column "Tag". However there is nothing in the tag column for any of the tracks???
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Click to collapse
right click on the track in wmp and you will see an option for advanced tag editor. click that and see if the track number is the same as it shows in the actual track listing of the album. if i were you mate id convert everything to mp3 format, i just find that things like album art and track listings seem to work better, but thats just me.....
johncmolyneux said:
The problem is definitely the ID3 tags.
I can't help you any further than that I'm afraid, as I've been using MP3 format for years now, and every piece of music that I possess is in that format. It's still the most universal format, and therefore works flawlessly on most devices.
I do know that m4a stores the tag values differently to ID3, so they may not be read succesfully. I don't know how wma stores the values, if at all!
I'd recommend getting a piece of software like Sony Sound Forge so you can do a batch conversion and make everything MP3. After that, use something like WinAmp to automatically populate the ID3 tags for you. Once you've done that, the previous suggestion I made about album art will definitely work, so just don't bother doing anything manually for that.
That's all I can suggest. It's a lengthy process, but done right it will definitely solve your current problem.
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Click to collapse
totally agree bud. when i got into the digital music scene what seems like years ago now, all my collection was wma and i had nothing but hassle when transfering to other devices, the same as the op is having regarding mixed up tracks and missing art. after a lenghty process of converting everything to mp3 everything worked fine. i suggest its what the op does to solve the problem........if i were the op id convert the album thats giving him issues into mp3 format and transfer it onto his phone to see if it solves it. let us know op how you get on............
You may have already tried this.
But here goes if you go to your album on the pc then right click properties then goto details on each song that will tell you what number the track is & album artist etc that is the way the hd2 lists them from the properties not just the name of the song.
This is probably the first thing you tried but thought i would tell you anyway.
johncmolyneux said:
The problem is definitely the ID3 tags.
I can't help you any further than that I'm afraid, as I've been using MP3 format for years now, and every piece of music that I possess is in that format. It's still the most universal format, and therefore works flawlessly on most devices.
I do know that m4a stores the tag values differently to ID3, so they may not be read succesfully. I don't know how wma stores the values, if at all!
I'd recommend getting a piece of software like Sony Sound Forge so you can do a batch conversion and make everything MP3. After that, use something like WinAmp to automatically populate the ID3 tags for you. Once you've done that, the previous suggestion I made about album art will definitely work, so just don't bother doing anything manually for that.
That's all I can suggest. It's a lengthy process, but done right it will definitely solve your current problem.
Click to expand...
Click to collapse
I'll convert everything to MP3. I did start re-ripping my CD's as MP3's at top quality (I only ripped my wma at 128kbs), but I can't for the life of me find them I'm hoping they're on my other laptop when I get home, otherwise I'll have to do it all again I'll post on here when I done this and tried it and let you know the outcome.
NEDSTER1972 said:
You may have already tried this.
But here goes if you go to your album on the pc then right click properties then goto details on each song that will tell you what number the track is & album artist etc that is the way the hd2 lists them from the properties not just the name of the song.
This is probably the first thing you tried but thought i would tell you anyway.
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Click to collapse
Yeah, I've tried this and they are listed in the right way. There are no tags though so hoping this may be the issue as already mentioned.
Thanks though
snerkler said:
I'll convert everything to MP3. I did start re-ripping my CD's as MP3's at top quality (I only ripped my wma at 128kbs), but I can't for the life of me find them I'm hoping they're on my other laptop when I get home, otherwise I'll have to do it all again I'll post on here when I done this and tried it and let you know the outcome.
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Click to collapse
Good luck mate. It may take a while, but it's well worth doing.
Incidentally, don't forget the good advice from donwhann - try 1 album first and make sure you're happy with the results before converting everything. If it turns out to be something else then you'd be mighty angry lol
donwhann said:
right click on the track in wmp and you will see an option for advanced tag editor. .....
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Click to collapse
I don't get an option for advanced tag editor if I right click in wmp, or my library. Even if I go into properties that option isn't there?
I'm running the latest version of wmp.
snerkler said:
I don't get an option for advanced tag editor if I right click in wmp, or my library. Even if I go into properties that option isn't there?
I'm running the latest version of wmp.
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Click to collapse
strange.......iv just tried it myself now and its there. are you right clicking on an individual track listed in an album?, stick at it mate, if your like me its a must have to have your music all sorted and looking good lol. keep us informed......
Funny I have always had this same problem. I didn't find the tag editor either BUT I just put the TAG column in my list and if I click by the song IN THAT COLUMN it opens up a text window for adding a tag. Nothing to say that the option is there just opened the text window. Might try that.

Not Enough Space in Music Database?

If i try to sort by artists or search in music it crashes and says not enough space in music database...I have 4gb of free space on card and more than that on device, any help?
same here, I would love a fix because I actually like the stock player and dont want to change it out.
is moving to the internal sd an option?
i had the same issue and found a thread here or on another site suggesting to move the music to the internal sd card. i did this and it worked for me.
granted, you have to have less than ~13G of music for this workaround.
I did not have this problem with the music stored on the external SD card (2gb, damn near to useless). With the music on the internal storage, I get this problem. I for one think it's completely unbelievable that this $500 device with 16gb of internal storage can't handle 10gb of music stored on it. I had a guy tell me music players weren't that great for android phones, but I didn't imagine it could be this bad. I've been trying all weekend and I have yet to find anything offering even minimal functionality. This really blows my mind.
Any help would be deeply appreciated.
i have a 16gb card full of songs and i don't have this error
Does it matter how the files are organized?
What about when using a different music player?
I have a co-worker who also has the phone and is seeing this problem. I've got a 32gb card coming in the mail and I was hoping to put my music collection on it. If the app can't handle a certain size, that will suck.
Could it also be the music file types/bitrates?
Anyone have any idea why some are seeing this and others not?
The first time I synced I didn't have trouble, and then, after adding a bunch of album art I get it consistently. I haven't bothered to track it down past that, since switching to Mixzing worked around the problem.
southpaw773 said:
i have a 16gb card full of songs and i don't have this error
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Click to collapse
QFT, I have no issues aswell
I finally got my sd card and put it in the system. I started transferring my music and it quite near the end with something about the path being to deep. However, with about 16.5 out of 17.5 gb transfered I was able to sort by artist without a hitch.
I don't know why the transfer failed because when I plugged it back in and resumed where it left off every thing transfered fine.
However, I now get the out of memory crash when sorting by artist.
Not sure if it is some particular file (name, length, etc.), or if it is because my damn dog decided to run into the cord and unplug it without safely unmounting, but i'll try and figure it out.
I'm going to delete files, from the set that didn't transfer the first time, one by one until it works or I get back to the state where it was working. If nothing comes of that, I'll delete all and add back in until it stops working.
Maybe it is the number of artists? The files that didn't transfer the first time where from the various artists folder in my collection.
Or maybe warren g and nate dogg regulated my stock music app?
Sent from my SGH-T959 using XDA App
It appears it is related to the number of artists.
I reproduced the problem, then went into my various artists folder and removed albums one by one until the problem went away. I then added the album back in that made the difference between it working and not. I then removed a song at a time until the problem went away again. I then added a song from another artist back in and it once again failed.
So it appears there is a cap on the number of artists.
I'll continue working on this and report back the exact number of artists that causes the issue.
OK, well I thought was the number of artists, but now I'm not so sure.
Maybe it has something to do with how the app handles various artists and/or unknown artists.
I added all my music, then deleted tracks from various artist albums until it worked again. I then put back the various artist album track and it didn't work, as expected.
I thought this was artist based, but when I got it working again--by deleting the track mentioned above--and then added a track for a various artist album by an artist that already existed, the app crashed too.
I then thought it might be song based. So I removed that song and then added a set of songs. However, it unexpectantly worked.
The difference with the set of songs added above is that they weren't part of a various artist album. They were a new artist, but the main album artist wasn't Various with a Contributing artist of the actual artist name. Instead, the Album Artist was the artist name and the contributing artist was left blank (or had the same name).
So, it is that the music app doesn't understand how to handle various artist albums?
Could someone else with this problem remove all the various artist albums from their collection and see if their app works again?
DLarva: Thanks, your post was very helpful.
I read elsewhere that when the player has a hard time with VA tracks, it does not recognize them as separate albums or something. Does it allow you to have some tracks by "Various Artists", but then begin to fail after reaching a certain number?
This is good that you found that was the key, because it is easy to work around!
On my vibrant I can only have 3 songs from a various artists album. It doesn't matter what the other tags are--like contributing artist--as long as the album artist is Various.
I'm guessing others will have a different number. This is because when I was experimenting I once had it working with several more various artist songs, but that was when I was missing a handful of my standard albums.
So it seems that various artist songs cause the issue, but that the number your vibrant will handle varies by the amount of artists or standard songs you have on your system--or some other unknown factor.
Any chance something like this will get fixed?
Anyone out there also dealing with this issue and can tell me how many Various Artist tracks they can get on their phone before it crashes when sorted by artist?
I'd like to try and narrow this down a bit further before calling Samsung tech support.
Found a co-worker with a Vibrant and confirmed that he could have a different number of various artist songs on his.
Also deleted a folder for an artist with 3 ablums and was able to add 3 albums worth of various artist songs.
So, it either is something like the number of folders or perhaps albums, or it is some complicated combination of things.
have this problem and it is ****ing annoying. Have to use TuneWiki instead of the stock app.
Just when I think I have it figured out, it all goes to...
I added a new album, from an existing artist, and now without any various artist albums I'm getting the crash.
At this point I'm left with the conclusion that its the number of songs, or folders, or some combination to complicated to figure out.
Anyone else have any thoughts?
Sent from my SGH-T959 using XDA App
I know workarounds suck for something like this, but there is another one available if you don't want to stop using the TW music player, and you don't want to delete or relocate your music.
Basically, you copy all artist information to Composer in the ID3 tag, and hide the artist tab in the TW music player. All functionality will be there.
I used mp3tag, and it worked really well.
If anyone is interested...
1. Load up your music in mp3tag
2. Select all your music in the app.
3. Push Alt-5.
4. On top right, click on "New".
5. Name it anything you want.
6. Click on "New" again.
7. On the drop-down, click on "Format Value".
8. In Field, select "COMPOSER".
9. Click on the right arrow next to Format String, and select "Artist".
10. Click OK... OK.... Make sure that only your new action is checked, and click OK again.
11. Click on Save.
This doesn't rename your files or change functionality or usability at all.
Now your music is formatted so that when you show the Composer tab on your Vibrant, it will show you all artists.
And it doesn't crash when sorted by composer with the same set of files that crashed when sorted by artist?
Sent from my SGH-T959 using XDA App

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