Database Users

Can't make WMP10 see my 2GB card when adding to my library

It seems that when I switched from my 512MB micro SD card to my 2GB sandisk microSD card, windows media player could no longer see the storage card when adding to the library. When i select menu-->Library and select library drop down from the top menu, I only see my device and not the storage card. Is there something that i can do to resolve this? Is there away to reinstall WMP10 client on my 8525 without reloading my entire phone? I am howerver able to select Menu-->Library-->menu-->Open File and can see the storage card but who wants to do this each time i want to listen to music.
Thanks for any assistance.

Have you tried updating the library?

I have the exact same problem. I can see the card in file explorer and through the "open file..." menu in WMP, but it doesn't show up in the library. Adding the files from it to the library hangs not on searching the card (it finds the files on it) but it hangs on actually adding them to the library.
My card is a SanDisk Ultra II 2 GB. I thought it might have something to do with the 2GB threshold that was the origin of many problems in earlier (desktop) windows versions.
I am planning to try and test it with some other mediaplayer. Anyone has a suggestion which player to try?

hey guys, I too have experienced this exact issue and it just started about a week ago. I did not make/add changes.
For months, I have been able to see the library from WM10 and one day I realized the same symptoms as previously described. I'm not sure what the fix is.

Yes, I m having the same problem, just only recently, i didnt install and upgrade anything. Out of a sudden, I just can't see the 2GB Card anymore. Planning to perform hard reset on this weekend.

Delete the MSMetadata folder
Had the same problem. Here is how I fixed it.
On your storage card delete the MSMETADATA folder. Then update your Library again in WMP.
That fixed it for me.

Every now and then this also happens to me... Last 2 times I resorted to a hard reset...
But deleting the MSMETADATA folder did the trick for me.
Thanks!
Jörg

Missing data card in WMP 10
It's a known issue with HTC Hermes. HTC Europe told me it would be resolved with the next software upgrade. Well I am still waiting for that to happen.(Since Sept. 2006)
The workabout above is the only way to restore your data card in the Media Player, but you will find it "drops" out every so often. I am so used to this routine already that I can do it in my sleep.
This problem only seemed to occur on the earlier models. - Before serial no. 631...........
So I wonder about the software side as I have upgraded to the latest ROM and the problem persists!
Regards

Thanks guys. I removed the MSMETADATA and it resolved my problem. I am now able see the storage card in the library and have WMP search for new files in the library without failing.

Dang...Wish i had seen this thread before...I did thehard reset
On the up side i got rid of a lot of stuff i wasnt using

What do you know it worked for me too. Thank you big time.

Thanks for this thread
Was getting really confused why my card had dissappeared in Media Player. Deleting the folder did the trick. Thanks!

see this one its wm11 problem no htc
http://www.eggheadcafe.com/software/aspnet/28840468/wmp11-and-windows-mobile.aspx

i cant find the MSMETADATA folder on my storage card? This issue is driving me nuts.
njmarchetti said:
Had the same problem. Here is how I fixed it.
On your storage card delete the MSMETADATA folder. Then update your Library again in WMP.
That fixed it for me.
Click to expand...
Click to collapse

Yup worked for me as well - but I had to conenct from a PC and take a couple of goes at "refreshing" the root folder before I saw the offending folder to delete.....

seeing and removing MSMETADATA folder on ppc
jimi said:
i cant find the MSMETADATA folder on my storage card? This issue is driving me nuts.
Click to expand...
Click to collapse
while you are in explorer on your pocket pc you have to go into "menu" on the bottom right of your screen and then click on (activate or check), "show all files" that way you will see the hidden files on your sd card an you can delete it

Solution: Use TCPMP.
Seriously, the ONLY thing I use WMP for anymore is WMA/WMV streaming and playback. As far as I can tell, WMP can't even do streaming MP3 playback; it chokes on every URL I give it saying the data is corrupted or it's a format it doesn't support.

MSMETADATA Deleting
First off thank you very f#@@king mucho!! This had been driving me nuts. I went into the file explore>storage card> menu>tools>options>view tab> uncheck hidden files>ok>the MSMETADATA folder should appear> delete that should fix your problem.

YEAH!
Searching here first really does help.

Problem still exists on Hermes WM6 official, and the workaround still works.

Sense Music Player Lag...

Well, i think alot of ppl know this problem. The music player in sense sometimes has a lag, every 20-30 seconds, a short pause, then music resumes... alot of solutions are suggested, like soft reset, format SD card, organizing your music into smaller folders, putting all your music in ONE folder (?), applying the official HTC hotfix, and more...
None of these solutions help me. This problem started a couple days ago after a hard reset. It only (as far as i can tell) occurs when the screen is locked..
If anyone has a solid fix for this, please, share it.
I have looked up and down these forums, with alotta different results, and most of the threads are a couple months old... and no real solutions.
So, if you know what the deal is, elighten me... this is driving me crazy.
Thanks

htc has released a fix 27'th of april - the issue you mention is handle via that fix.
Update for HTC HD2 Music Stability:
Kindly

maybe u could also use another player instead of the sense player..
i like the pocketplayer more.. it has so much more settings, so much better quality thanks to the many settings u can do and i just love the library design when u browse through ur music
maybe u should try that too

Kwasmir said:
htc has released a fix 27'th of april - the issue you mention is handle via that fix.
Update for HTC HD2 Music Stability:
Kindly
Click to expand...
Click to collapse
I tried this fix... it doesnt help..
What i did just try, is to disable in CHT, the option to turn phone off when sleeping, and reverted to the standard lockscreen... thats seems to have helped for the moment, although, before the hard reset, these options where enabled. not thouroughly tested though, because i am at work and i only have time in my breaks!
i'll try these two separatley now, and see what happens...
I would like to just use the sense player, its simple and looks nice (with GTX theme for Sense), plus i dont want to have to go to a third party app evertime i wanna listen to music!

Im on that wagon too - only to use Sense Player.
I have been through quite a few tests to get rid of the frequently stop and go in the player.
Before the hotfix from htc.com I mentioned - I came to the conclusion that to prevent the stop issue you have to to let the device go to sleep from the menu where you can 'Turn off Device' (opos up after holding power button) - Dont click turn of as it wil result in glitches ... but let the device go to sleep by it self.
After the fix ... I can just press power off instantly without having the glitches.
Kindly

I've got the fix and it didn't fix the issue for me.

Here is how to fix it.
airwater9 said:
I've got the fix and it didn't fix the issue for me.
Click to expand...
Click to collapse
1. Transfer all your music from your phone to the PC(make folder "Music" and put it there.
2. Delete the folder containg your music files on your phone.
3. Start your Windows Media Player on your PC and sync your HD2.
4. Drag the "Music" folder to the sync folder of the WMPlayer on your PC(you can add as much files as you want in this folder before to sync it or after for the next sync)
5. Leave it to finish. Once it's done, disconnect your phone and it will fly like a rocket with both sense and wmobile player!
YOU DON'T HAVE TO MAKE ANY REG TRIKS FOR THIS! I BET IT WILL WORK FOR EVERY ONE OF YOU!
Good luck and share your opinion.

My HD2 Doesn't Know from PC...
My Leo has never met a PC (meaning I have no computer and have never active synched), would this patch be effective via the device and storage card alone? I've read through the forums and tried a number of tips but I think we all continue to suffer from less then stellar performance by Sense Player. -No?

NYCspeedSurfer said:
My Leo has never met a PC (meaning I have no computer and have never active synched), would this patch be effective via the device and storage card alone? I've read through the forums and tried a number of tips but I think we all continue to suffer from less then stellar performance by Sense Player. -No?
Click to expand...
Click to collapse
Well... for me installing the hotfix only didn't change the things at all. But syncing as showed above helped 100%.

teddy_irish said:
1. Transfer all your music from your phone to the PC(make folder "Music" and put it there.
2. Delete the folder containg your music files on your phone.
3. Start your Windows Media Player on your PC and sync your HD2.
4. Drag the "Music" folder to the sync folder of the WMPlayer on your PC(you can add as much files as you want in this folder before to sync it or after for the next sync)
5. Leave it to finish. Once it's done, disconnect your phone and it will fly like a rocket with both sense and wmobile player!
YOU DON'T HAVE TO MAKE ANY REG TRIKS FOR THIS! I BET IT WILL WORK FOR EVERY ONE OF YOU!
Good luck and share your opinion.
Click to expand...
Click to collapse
This guy is a genius it solved the problem for me. thank you so much for ending that frustration

teddy_irish said:
1. Transfer all your music from your phone to the PC(make folder "Music" and put it there.
2. Delete the folder containg your music files on your phone.
3. Start your Windows Media Player on your PC and sync your HD2.
4. Drag the "Music" folder to the sync folder of the WMPlayer on your PC(you can add as much files as you want in this folder before to sync it or after for the next sync)
5. Leave it to finish. Once it's done, disconnect your phone and it will fly like a rocket with both sense and wmobile player!
YOU DON'T HAVE TO MAKE ANY REG TRIKS FOR THIS! I BET IT WILL WORK FOR EVERY ONE OF YOU!
Good luck and share your opinion.
Click to expand...
Click to collapse
im having the same problem but my music is in my Micro SD Card!!! will this still work???

Phone freezes when I navigate to the music tab

Hi All,
I have a new TMOUS HD2 with the stock rom. I've flashed HSPL and I've added a few tweaks such as landscae mode. Nothing too much for now.
Problem I'm having is that every time I navigate to the music player it seems to hang and I end up getting the "send to M$" notice and phone's locked up. Then I have to restart the phone again.
I have the music stored on my storage card under Music/Artist/Album/Song and I have about 4 gigs worth.
Any ideas to what this could be? Appreciate the help.

mobi said:
Hi All,
I have a new TMOUS HD2 with the stock rom. I've flashed HSPL and I've added a few tweaks such as landscae mode. Nothing too much for now.
Problem I'm having is that every time I navigate to the music player it seems to hang and I end up getting the "send to M$" notice and phone's locked up. Then I have to restart the phone again.
I have the music stored on my storage card under Music/Artist/Album/Song and I have about 4 gigs worth.
Any ideas to what this could be? Appreciate the help.
Click to expand...
Click to collapse
You flashed HSPL, but not a new rom?
I would start by putting just one or two mp3's on your phone's onboard storage, then pulling the card out, soft-resetting, and then seeing if your music tab finds and is able to play those couple of mp3's without locking up.
If it works fine then, you're probably experiencing the same issue many HD2 owners have been dealing with when accessing a large volume of files on the SD card. There's a number of suspected causes, mainly relating to the fact that the music (and documents) tab(s) index the whole contents of the card to find and catalog those types of files for quick use in the tabs. Therefore, a large number of files on the card seem to bog down not just those tabs but often the whole phone.
Another cause is believed to be the fact the factory card shipped with the HD2 is only a class-2 card, the slowest of all the speed ratings. If you have access to a faster card (class-4, -6, etc), even if it's a smaller size card, try that and see if it improves things any. If not, then your only other option right now is to reduce the number of files on your card until it doesn't lock up when sense tries to index it all. It's rumored that there's an update coming shortly from HTC/Tmobile, and I'm hoping that it might address this issue, but I'm not holding my breath.
I personally believe that the code used to do that indexing just isn't able to scale to the volumes of files seen now in the larger SD cards.
EDIT: Also, if you're not using it, be sure to turn off the "recent documents" tab...I don't know that it will clear up the problems with the music tab, but it can possibly help avoid lagging overall.

I can see what you mean about the indexing. Does it index each time the phone is rebooted or does it store the indexing in cache that's reused?

mobi said:
I can see what you mean about the indexing. Does it index each time the phone is rebooted or does it store the indexing in cache that's reused?
Click to expand...
Click to collapse
I honestly wish I knew
I've been trying hard to come up with a solution to this issue, and I'm afraid that's one of the unknowns that I'm struggling with...how/when exactly the process is triggered, and whether or not there's any cacheing. I suspect that it indexes (in some form anyway) much more often than every reboot, as you'll see if you delete a music file, and see how quickly the list in the music tab reflects that change.

sirphunkee said:
I honestly wish I knew
I've been trying hard to come up with a solution to this issue, and I'm afraid that's one of the unknowns that I'm struggling with...how/when exactly the process is triggered, and whether or not there's any cacheing. I suspect that it indexes (in some form anyway) much more often than every reboot, as you'll see if you delete a music file, and see how quickly the list in the music tab reflects that change.
Click to expand...
Click to collapse
Sirphunkee..I remember a while back when I first started reading this HD2 forum. Since before I was in the Wing Section. I read somewhere about copying a file to the startup in the windows folder. I cant remember exactly what file it was but it had to do with the music so when you woke the phone up it automatically started queing up the music that way when you went to click on the music tab it was already cached and ready to play?! I have yet to come across that thread again so that I could try it out?!

toreone said:
Sirphunkee..I remember a while back when I first started reading this HD2 forum. Since before I was in the Wing Section. I read somewhere about copying a file to the startup in the windows folder. I cant remember exactly what file it was but it had to do with the music so when you woke the phone up it automatically started queing up the music that way when you went to click on the music tab it was already cached and ready to play?! I have yet to come across that thread again so that I could try it out?!
Click to expand...
Click to collapse
Ok cool, thank you! I hadn't heard about that one, so I'll go look for it and see if it gives me any insight. Did you have TF3D (the older version of sense) on your Wing, with a music tab? Maybe this is behavior that HTC added to sense at some point, with the same exact intent in mind...

you can disable the docindexservice perhaps it will be of some help. I don't use NRG ROM but the cook did put this cab out and you can give it a try, if it doesnt work just simply uninstall it and your settings will be back to normal
Disable Docindexer.cab

jfmckenna said:
you can disable the docindexservice perhaps it will be of some help. I don't use NRG ROM but the cook did put this cab out and you can give it a try, if it doesnt work just simply uninstall it and your settings will be back to normal
Disable Docindexer.cab
Click to expand...
Click to collapse
Sweet! Thanks again Jimmy...I'm gonna dig into this when I get home this evening, and poke around in the registry area it changes (HKLM\Software\HTC\Manila\HTCService).
I'm curious if it just does the same thing as turning off the documents tab, or if turning off the service is a wider-reaching change. Since this is the personal handiwork of NRG, I'll ping him too, but I know he's busy.

there are a number of possibilities (though i agree its likely to be the indexing)
don't use sync to copy the music, use disk mode, or put the sd in the comp
excessively long path\filename.mp3
extended set ASCII characters in the mp3 tags,,,
i'd copy over a few dozen albums at a time, see if there's a noticeable point which problems start.
also some connected reading here
http://forum.xda-developers.com/showthread.php?t=640948

samsamuel said:
there are a number of possibilities (though i agree its likely to be the indexing)
don't use sync to copy the music, use disk mode, or put the sd in the comp
excessively long path\filename.mp3
extended set ASCII characters in the mp3 tags,,,
i'd copy over a few dozen albums at a time, see if there's a noticeable point which problems start.
also some connected reading here
http://forum.xda-developers.com/showthread.php?t=640948
Click to expand...
Click to collapse
Hahaha thanks Sam...I JUST finished reading over the same thread LOL Very helpful, and it's given me some further insights into this.
toreone, the first think I noticed common to your problem and the one in the thread samsamuel posted is that your music has a rather deep file structure (4 layers deep). I haven't seen anybody mention that in the troubleshooting, so it might be worth seeing if the same volume of music, but no more than 2 folders deep, still gives the same issue.
Also, in that thread, sammybusse made and posted the cab below, which makes simple registry change related to chacheing: HKLM\System\StorageManager\Profiles\SDMemory\FATFS
EnableChache 1 (changed from 0 to 1). So, perhaps the problem stems from the fact that it wasn't chacheing, rather than doing it too aggressively..
I haven't had a chance yet to poke around with it, but I think it's certainly safe enough to try and see if it makes any difference for you (it helped some people in that thread).
Another solution tried there, that had some level of success, was making sure you don't have any of the mp3's set as "read only"

toreone said:
Sirphunkee..I remember a while back when I first started reading this HD2 forum. Since before I was in the Wing Section. I read somewhere about copying a file to the startup in the windows folder. I cant remember exactly what file it was but it had to do with the music so when you woke the phone up it automatically started queing up the music that way when you went to click on the music tab it was already cached and ready to play?! I have yet to come across that thread again so that I could try it out?!
Click to expand...
Click to collapse
Here it is:
Go to your Windows folder and find the file "AudioManager_Eng.exe" Create a shortcut (.lnk file) of this file and put it in your Windows\StartUp folder.

mobi said:
Hi All,
I have a new TMOUS HD2 with the stock rom. I've flashed HSPL and I've added a few tweaks such as landscae mode. Nothing too much for now.
Problem I'm having is that every time I navigate to the music player it seems to hang and I end up getting the "send to M$" notice and phone's locked up. Then I have to restart the phone again.
I have the music stored on my storage card under Music/Artist/Album/Song and I have about 4 gigs worth.
Any ideas to what this could be? Appreciate the help.
Click to expand...
Click to collapse
Try to sync your music with Windows Media Player. This worked for me.

Nibbley15 said:
Here it is:
Go to your Windows folder and find the file "AudioManager_Eng.exe" Create a shortcut (.lnk file) of this file and put it in your Windows\StartUp folder.
Click to expand...
Click to collapse
Nibbley, when I did this, for some reason the file would only be renamed as AudioManager_Eng.lnk.exe. And once you do it, you can't seem to delete the file. Just a heads up.

do you have a more detailed way for doing this?

mobi said:
do you have a more detailed way for doing this?
Click to expand...
Click to collapse
Here you go I created a shortcut and made a cab to put it in start up. Let me know how it works

Camcorder - "Bad Public Movie Atom"

Hello everyone,
I tried finding a solution for this on Google and through the forums here and fell short.
When I record mp4 files with the Camcorder on my HD2 that are larger than, say 90MB, they do not play on the device (when you tap the file, nothing happens). Also, when I copy these files on my Windows PC, Quicktime prompts a "Bad Public Movie Atom".
I cannot find a way to recover these files...and it does not happen with smaller mp4s.
Anybody experience this/found a fix for it?

Really? No one's experienced this? Sorry for being a little desperate and bumping this thread...but if anyone can help...would be much appreciated. I figured if anyone could help, it would be the guys at XDA. Thanks again.

Have you tried playing them with some other program?

Yes I have...Quicktime...RealPlayer...Windows Media Player...Media Player Classic...Divx Player. I always get a random error message about how the file cannot be played back. They will not play on my Archos 5IT either. Very frustrating. What is surprising to me is that no one else has reported similar behavior on the HD2, at least to my knowledge.

Doesn't make a whole lotta sense to me...as I frequently record stuff thats like 150+MB for my YouTube...and they work just fine. What kinda SD card and formatting are you using?

I am using the 16gb SanDisk SD card that came with the phone (class 2 I believe). I have not changed the formatting since I bought it.

Well man, that is just terrible all the way around...uhm, have you tried hard resetting? I am at a total loss here.

try open the file in some tag editor software, change any tag, save it. See what happens, and let us know.

try open the file in some tag editor software, change any tag, save it. See what happens, and let us know.

samsamuel said:
try open the file in some tag editor software, change any tag, save it. See what happens, and let us know.
Click to expand...
Click to collapse
Thanks for the tip. Installed Mp3Tag v2.46a. When I try to save the tag I get an error message: "File cannot be opened for writing". The file is not set to Read Only...so I am not sure why I am getting this message.

ah well, it was just something i came across on google.

Well, seems that I found the root to the problem. I backed up all the contents of my SD card to the computer, then formatted the SD card, using the format function on my HD2. After I restarted and copied all my backed up content back, the camcorder now shoots videos normally...and they come out much smaller in size than before. The down-side is, the corrupt videos I took before will not work, and I still have no way to fix them, even after trying all the suggestions that come up after a Google search.
I just felt obliged to share...if you are shooting corrupt videos with your HTC HD2...format your SD card, and it will solve the problem for future videos.

[RESOLVED] music player doesn't work

before reading further, try this first. it resolved mine:
"Go to Application Data\HTC\AudioManager_Eng, delete "AudioManager_Eng.vol and make a soft reset."
[orginal post]
I'm out of ideas.
I have a kingston 8gb micro sd "HC 4" card in my hd2
(rom 1.66.404.1 (76641) NLD).
the little wheel in the upper left corner of the music player tab keeps turning and nothing plays.
I've tried formatting my memcard, I've tried reducing the number of songs in the music folder.
I tried putting only around 20 songs in the main music folder (thinking putting the music in folder within another folder may cause the prob) but to no use.
and yes I did use the "music stability hotAIR"
complete waste of time. didnt help a thing.
Nitrogen plays my mp3s with no probs. I'm trying to get the native music player working coz I can't control nitro with my wireless headphones. controlling the volume works but not skipping beween songs.
is anybody else experiencing this? any suggestions?

I have the same problem. I get an error msg, something about AudioManager_eng i believe. please can someone help.

Go to Application Data\HTC\AudioManager_Eng, delete "AudioManager_Eng.vol and make a soft reset.

fighter7139 said:
Go to Application Data\HTC\AudioManager_Eng, delete "AudioManager_Eng.vol and make a soft reset.
Click to expand...
Click to collapse
hmh... sounds like quite a drastic measure. isnt it a good idea to cut and move it to a different location temporarliy?
in any case thats what i'll be doing and i suggest to others the same.
thanx for taking the time fighter!

You don't have to backup file. System will create a new one, after deleting.

HOLY COWS!! two months of searching, dozens of correspondence with HTCs (extreme slo-mo tec support), after banging my head against the walls and biting on my hd2, fighter comes along and says "naahh, do this, it will work" AND IT DOES!!
god danm, if i knew i'd travel to Greece to get this solution.
thanx very very much FIGHTER! how many times can I click on the thanx button?... oh, uh.. it's gone