Database Users

ROM Upgrades voiding warranty???

I'm on Vodafone UK and the HTC UK ROM upgrade thats just been released, when I put my serial in says it not for my device, I have checked with Vodafone and they say my phone has a custom ROM and I will void my contract/warranty if I use anything but a Vodafone approved ROM upgrade but they have no date or idea if they will release one !!!!!!!

H alan..
I was under the assumption that the phone was locked to the provicer (vodafone).
Meaning that you only could upgrade to and from a vodafone rom.
The customer service told you that you where using a "custom" rom.
And that is not entirely true. But it is true that you have to "hack" the phone to get other roms working on it.
If you Have issues. And need the warranty.
Contact http://www.eurotwice.be/
This is the main tech/repaircenter that HTC is using.
regards

alan1467 said:
I'm on Vodafone UK and the HTC UK ROM upgrade thats just been released, when I put my serial in says it not for my device, I have checked with Vodafone and they say my phone has a custom ROM and I will void my contract/warranty if I use anything but a Vodafone approved ROM upgrade but they have no date or idea if they will release one !!!!!!!
Click to expand...
Click to collapse
Well, if you start flashing other roms it usually breaks warranty yeah. If you need warranty though for an issue and the phone is still working you can usually flash back the stock rom and they shouldn't have a problem.
Did it that way with the HTC Touch Pro, flashed tons of custom roms and hspl. Once needed warranty for the keyboard, flashed back stock rom and hspl and all was fine.
It still IS risky though, if your phone is bricked you're usually screwed... And if they somehow find out they DO have the right to refuse warranty.

In another post someone quoted from the T&C's and it excluded official updates from the manufacturer, i.e. download the rom upgrade from HTC (assuming it works with locked voda) you are ok! Downloading cooked roms is bad! Though if you are able to restore to a stock ROM they won't be able to tell

alan1467 said:
I'm on Vodafone UK and the HTC UK ROM upgrade thats just been released, when I put my serial in says it not for my device, I have checked with Vodafone and they say my phone has a custom ROM and I will void my contract/warranty if I use anything but a Vodafone approved ROM upgrade but they have no date or idea if they will release one !!!!!!!
Click to expand...
Click to collapse
Did you buy direct from Vodaphone or a reseler? Mine was from Mobiles .co.uk on Vodaphone and has a stock HTC rom

kjt57 said:
Did you buy direct from Vodaphone or a reseler? Mine was from Mobiles .co.uk on Vodaphone and has a stock HTC rom
Click to expand...
Click to collapse
Direct from Vodafone

Change your serial if you want to download the ROM from HTC UK support site:
for Vodafone devices the serial number will be something like:
HT9Bxxxxxxxx
Change the bx part to AZ and it will let you download the WWE UK rom.

Bear in mind that this WILL void your warranty with Vodafone but NOT with HTC.

Problem need help htc hd2

Hello how are you. my htc hd2 had the 1.66 so i decided to down grade it back to 1.48 downloaded the wwe Leo 1.48 ROM then did what everything on the video put the sd card in then hold voldown and power button then it loaded then waited screen went off then triangle came up then it says not allow
now the phone cant even boot back to the main page like i cant diel phone calls i remove the sd card
and try turn on phone but triangle on screen thats it...
plz help
thank you

you have used the wrong rom. you need to find an original rom for your region and provider. (example if your phone is german and vodafone then you need the vodafone german rom)
once you find the correct rom do what you did last time and it will start.

samsamuel said:
you have used the wrong rom. you need to find an original rom for your region and provider. (example if your phone is german and vodafone then you need the vodafone german rom)
once you find the correct rom do what you did last time and it will start.[/Q
NETWORK IS 02 AND IM FROM UK COULD YOU HELP? IM NEW TO THIS
Click to expand...
Click to collapse

oh in that case it is easy.
go to rom development section, find the "leo official roms" thread, look in first post first link.the rom you need says o2 in the name.
if you are trying to downgrade so you can put hspl on your phone look in the 1.43 folder)

there isn't an O2 1.48 ROM in the 4Shared folder, only their 1.43 one

o2 uk have only released one rom. no 1.48, no 1.66, only 1.43...are you sure your phone is an actual o2 phone? did you buy outright from o2? car phone warehouse perhaps?

samsamuel said:
o2 uk have only released one rom. no 1.48, no 1.66, only 1.43...are you sure your phone is an actual o2 phone? did you buy outright from o2? car phone warehouse perhaps?
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Click to collapse
i just bought the phone on ebay and it was already 1.66 he said he done this update thru htc and he says he got it on carphone wherehouse but im using an 02 sim not sure if its simlocked
does this help
thanks

OK, so it isn't an o2 locked rom. It should be a wwe one.
personally i would try this
http://www.4shared.com/account/file..._WWE_1434051_Radio_.html?sId=wJvHvpUN96nuOQU8
rom first
That is the 1.43 wwe rom. download, extract the ruu_signed.nbh, copy to sd card, reboot into bootloader, if it flashes, all good. You can then instal hspl, and flash any rom you like BY USB.
Sim lock is nothing to do with rom lock.

Excuse my maybe silly question but...
Why would we want to downgrade the ROM version??
(Beside of the need to send it to the repair of course)

coobah said:
Excuse my maybe silly question but...
Why would we want to downgrade the ROM version??
(Beside of the need to send it to the repair of course)
Click to expand...
Click to collapse
so that you can instal HSPL and flash other roms. (HSPL needs SPL 1.42 or it wont instal)

Can't download rom upgrade

Hey everyone!!
Today I got my HD2
I saw a ROM update on the HTC site. It was posted on 02-02-2010.
When I enter my serial number it says the update is not for me (I'm sure I filled in the correct one).
Is this because my phone is from Vodafone (splash screen en shutdown screen show Vodafone logo)?
Is it possible to install this official ROM? (I don't mind to lose the Vodafone screens) How could I do this.
I want to keep my phone in dutch.
Let me know, I know you could help me!!!

has your phone already got an up to date rom? you can download official rom's in the leo rom development forum

golles said:
When I enter my serial number it says the update is not for me (I'm sure I filled in the correct one).
Is this because my phone is from Vodafone (splash screen en shutdown screen show Vodafone logo)?
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Click to collapse
Hi, yes, you are correct. You should get your rom upgrades from Vodafone.
However we all know how bad carriers are at releasing upgrades, so consider hspl2 and then you can flash the rom of your choice. (official or not)

But isn't it possible to get an official HTC rom?
At this moment I prefer to have an official rom on my new phone.

For an official Vodafone ROM update, ask them. The ROM on the HTC site is also official. Not for your phone tho.

golles said:
But isn't it possible to get an official HTC rom?
At this moment I prefer to have an official rom on my new phone.
Click to expand...
Click to collapse
no because your handset is branded to vodafone, the offical updates are for non branded phones

I had a same problem!
Just bought an HTC HD2, in hungary, but it has a "hungarian rom 1.48.479.1" on it, with SPL 1.42.0000
But, i cant upgrade any roms, my PN number last 3 number is 042, so this htc hd2 is came from a german vodafone. (htc . com says, no upgarde for this pdaphone yet)
Still have 2 years of warranty.
So is it possible, to get an 1.66 official rom on it, with hspl2? and if i need my warranty, can i "un/install" to 1.42 SPL to not lose my warranty? If is it possible, i will use hspl2 if i need my warranty, and i will use that german 1.66 rom that just came out (vodafone . de)
Answer pls, and yea, i know my english is sucks.
samsamuel said:
Hi, yes, you are correct. You should get your rom upgrades from Vodafone.
However we all know how bad carriers are at releasing upgrades, so consider
Click to expand...
Click to collapse

i have a unbranded htc hd2 can i use any rom?

i have a unbranded htc hd2 can i use any rom? i notice some of the providers are getting newer roms...if i can will it effect my sim lock? because currently of course there isn't one

if the phone is unbranded then u can use any rom but ofcourse dont flash for example a vodafone uk 1.72 rom because then i think it would be an issue
Just folow the advices of the roms shef to use the apropriate radio with the rom u want to flash

i have 1.66 rom (HTC offical rom) so cannot use a provider 1.72+ why isn't there an unbranded one?

1.72 just1.66 with the fixes already applied.
you can use any htc wwe rom without hspl.
there is no problem flashing a provider rom if you want to.(needs hspl of course.)

sorry what is hspl??

thanks i have read another post reference this..

Any way to get the 3.14 ROM running on a T-Mobile UK branded HD2...?

Sorry if I'm being thick, here.
My HD2 was originally bought direct from T-Mobile UK. It was Hard-SPL'ed a long time ago, so I recently tried putting the new 3.14 generic ROM onto it, only to run into the "RAM cut in half" problem; apparently the 3.14 ROM is not fully compatible with any currently released HSPL version. For owners of non-branded HD2's this isn't a problem - they can simply replace the HSPL with a standard, non-hacked SPL, and then flash the ROM; but if I put the standard SPL back on my phone, it goes back to being treated as a branded phone, which cannot install non-branded ROM updates - the installation programme refuses to play ball.
Is there any way around this, or do I have to wait for either a T-Mobile version of the 3.14 ROM, or a 3.14-compatible HSPL?

Best thing you can do is waiting fore a a T-Mobile version of the 3.14 ROM, or a 3.14-compatible HSPL version.
HTC is working to make fore every aria/language/(branded / unbranded) a update to the 3.14 base stock rom, it's a matter of time.

I had the same problem, but with an O2 supplied phone. What I did was to install HSPL (using HSPL3) and then load Dutty's ML Family Rom. This gave me 3.14, plus the extra memory, plus WM-6.5.1. You'll need to reinstall your software though.
The ROM is fast and stable.

Visit this page - you can get a Goldcard in which you will be able to install the new ROM.
http://forum.xda-developers.com/showthread.php?t=825397
Regards