Anyone else having this issue.
It wont sync when doing OTA. Says Cannot connect. I have an old windows mobile phone with WM7 and WM6 and both of them can connect but this HD2 wont.
Anyone had this and managed to fix it. Im fed up and trying everything and anything google throws at me has still not resolved it. Only had it 2 days and already wanna bin it!!!!
Network: Vodafone UK
Email Server: Exchange Server 2007
Regards,
Steve
Related
Anybody having any trouble with connectivity? I'm using a TMo MDA with the 2.26 rom, and I am able to connect to everything just find. I can send/receive email. I just can't connect to messenger, and I was able to when I first installed it. It attempts to connect, but always fails. I'm not using the proxy or anything like that, so I'm kind of at a loss. Any help would be greatly appreciated. The exact error it gives me is "We were unable to sign in to Messenger. There is a problem with your internet connection."
Idont undersat wich aparat you have and what upgrade (Hima WM05 ) or wat. If you have same test upgrade for Hima or BA i have same problem that is the problem in ROM.You mast read topck samwere have sollution.I have same problem with Universal (conect with BT-PC)but difereent ROM fix problem.
Mi|enko said:
Anybody having any trouble with connectivity? I'm using a TMo MDA with the 2.26 rom, and I am able to connect to everything just find. I can send/receive email. I just can't connect to messenger, and I was able to when I first installed it. It attempts to connect, but always fails. I'm not using the proxy or anything like that, so I'm kind of at a loss. Any help would be greatly appreciated. The exact error it gives me is "We were unable to sign in to Messenger. There is a problem with your internet connection."
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im getting that same exact problem for almost 2 weeks now =S
i have to go back to pocket msn >.<
Apparently the server is down for maintence.
Will be no connectivity for a little while longer.
but...
cannot access via pocket msn but can connect via agile messenger...??!!!
Yes, they have had to take down the windows live mobile servers to allow for upgrades to be made to it. There are apparantly new features being added which would cause problems with the older version of the software. Normal service should resume later this week, along with a new release of the software.
From the Microsoft Connect Newsgroup...
"Currently the Mobile 10.7 program will be down for 7 days while new beta bits are being pushed for everyone to install. So please wait patiently this week and then everyone will be able to install a new build!"
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Ah. That makes sense. Thanks guys.
I have started to get this error whilst trying to Sync my Wizard.
I basically have the pushmail activated but stays connected to the the GPRS connection and Sync's the Normal Partnership but not the Exchange one.
Anyone got an idea how to fix this or do a workaround.
I have got this on AS 4.2 and also AS 4.5 (Beta)
Tis annoying as generally a Hard reset will sort it but I dont want to go down that route again
Anyone know of a patch for this issue ?
You just need delete the partership in your desktop and re-sync.
best luck.
More problems
This problem also appeared for me the other day, and deleting the partnership, performing a soft reset and reestablishing it does not work. Nothing has been changed (manually - I don't preclude some kind of automatic update) on the Exchange server, the network or the phone itself. Moreover, my colleague (who is the Exchange server administrator) has just bought a Hermes/Vario II and has the same problem. Is a hard reset necessary for this? Has anyone else managed to resolve this problem?
The problem just appeared for me on Monday afternoon during a routine sync, and I hadn't seen it before.
I had the 85002003 error with a client the other day.
I fixed it by just upgrading to the latest version of ActiveStink. No idea what caused it, but the upgrade fixed it.
ive been having this same problem for last few weeks. if anyone figures out whats causing this please post a fix for it.
Has anybody resolved this issue? I am having the same problem... Until a couple of days ago I was able to connect via ActiveSync to my Exchange server and syncronize all my items. Then, all of a sudden it stopped working and I get the 85002003 error. I have not changed anything on either my HTC Hermes/Cingular 8525 or my computer with my Outlook 2007 and ActiveSync 4.5 setup. I can sync with my desktop just fine. Also, I can sync over the air (OTA) using GPRS/EDGE/3G with the Exchage Server just fine...
Any help will be appreciate, please.
Thank you,
Cameron
I had the same error a couple of times and it was usually the result of an upadte to a task in outlook.
The fix I have is to go to activesync (either on phone or PC) choose options and unselect everything except email. Select ok and re-sync and then add the other items back in. Works for me each time but haven't found a permanent fix.
I just returned home from a month-long overseas trip. Before leaving, my MDA's Outlook email was working fine with my firm's exchange server, no problem sending or receiving email. The MDA was off for the entire month I was away.
Now, after turning the MDA back on, Outlook email is not working. It says: "ActiveSync encountered a problem on the server. Support code: 0x85010014."
I did more searches and it seems this code usually indicates an issue with the server, but my firm's IT guy says that the server settings have not changed at all while I was away.
Everything else on the MDA seems to be working, including internet.
Any thoughts on how to get my email back?
Thanks,
Bill
Anyone have any ideas at all?
Hi all
I have 2 x HD2s configured for ActiveSync with our SBS2003 server. Everything works fine when connected to my laptop via USB or when connected to WiFi (whether at my office or at any remote site unrelated to my local LAN). However, once I am using my data connection I experience the following issue which I have narrowed down through lots of trail and error:
When an email of approx 4k and above arrives I can see ActiveSync trying to sync and it then fails with an error code of 0x80830002. ActiveSync will then never reestablish a connection unless I either remove the particular email from my Outlook inbox, or, I connect to any WiFi connection.
If I set the download limit to 1k, it never fails and I simply receive a trunkated version of the email. However, if I select to download the remained of the text it fails again.
The issue is related to the size of the text within the email as attachements can be downloaded fine.
I have been on to T-Mobile as this feels like a carrier problem as I only experience it when using mobile data connection but they haven't come up with anything.
I'd really appreciate any help you can offer as this is driving me mad!!!!!
Many thanks,
Tom.
Is your Exchange ActiveSync running over SSL?
Not at the moment. I'm just trying to get it going at the moment. I just don't understand how it can work in all situations appart from when on mobile data?
the_tominator_1982 said:
Not at the moment. I'm just trying to get it going at the moment. I just don't understand how it can work in all situations appart from when on mobile data?
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If you're not using SSL then it's possible that it could have something to do with T-Mobile, but I don't know enough about them to say.
Does T-Mobile use a proxy for HTTP?
Do you know if they have a policy relating to syncing your phone(s) with Exchange?
Hi all
I have 2 x HD2s configured for ActiveSync with our SBS2003 server. Everything works fine when connected to my laptop via USB or when connected to WiFi (whether at my office or at any remote site unrelated to my local LAN). However, once I am using my data connection I experience the following issue which I have narrowed down through lots of trail and error:
When an email of approx 4k and above arrives I can see ActiveSync trying to sync and it then fails with an error code of 0x80830002. ActiveSync will then never reestablish a connection unless I either remove the particular email from my Outlook inbox, or, I connect to any WiFi connection.
If I set the download limit to 1k, it never fails and I simply receive a trunkated version of the email. However, if I select to download the remained of the text it fails again.
The issue is related to the size of the text within the email as attachements can be downloaded fine.
I have been on to T-Mobile as this feels like a carrier problem as I only experience it when using mobile data connection but they haven't come up with anything.
I'd really appreciate any help you can offer as this is driving me mad!!!!!
Many thanks,
Tom.
I seem to be having similar problems
Which all started in Mid April. I too am on T-Mobile.....
Though e-mails in excess of 4k have been syncing when OTA is actually working. I hope an expert out there has an idea of what may be wrong!
Niall
Hi Niall
I should have posted my solution back here.
I thought (mistakenly) that my SBS2003 box was running service pack 2. It wasn't.
Went to the Microsoft updates website, allowed it to download and install and hey presto!!!
Also, I have noticed that on occasion, for example if the SBS loses its internet connection, that ActiveSync does not reestablish. Simply terminating it in WM task manager causes it to restart and then its fine.
Hope this helps.
Thanks for the suggestions. We're on Exchange 2003 SP2 already.
Terminating Activesync in the Task Manager on the phone doesn't help either. The only way to "restart" OTA syncing is to do a USB laptop sync. With SSL it falls down eventually with "Waiting for Network". Without SSL it lasts longer before falling down with error 0x80830002.
I do still wonder if it's related to us changing ISP for head office, but then surely the iPhone or WM6.1 device would also fail?
Niall