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last night, pocket outlook on my Exec had five pop3 mail accounts in it. this morning, they've gone! only "Outlook E-mail" and "Text Messages" are there.
what happened? is there any way to get them back?
has this happened to anyone else?
Yep, my main email account has just disappeared. I have soft reset numerous times and it still hasn't reappeared. i've also tried creating the account again, but it tells me that the account name already exists! next i searched the registry and deleted the references to the email account, but still get the same error message. it's a royal pain, and I don't see any solutions...anywhere!!
Does anyone have a solution?
Frankyg said:
i've also tried creating the account again, but it tells me that the account name already exists!
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yeah, same here...
i've upgraded to the new O2 rom - is it a problem with the new ROM, or has anyone seen it with the launch one?
dalelane said:
Frankyg said:
i've also tried creating the account again, but it tells me that the account name already exists!
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Click to collapse
yeah, same here...
i've upgraded to the new O2 rom - is it a problem with the new ROM, or has anyone seen it with the launch one?
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Click to collapse
+1 :-(
wm5 memory and disappearing mail accounts
I had the same problem (disappearing mail accounts) with my T-Mobile ROM and now with the new O2 ROM.
I think it comes when the accounts in dyn. memory are not committed to static memory when doing a soft rest before switching it OFF. Someone mentioned elsewhere that you should always switch the WM5 machines off before doing a soft rest, in order to commit everything to static memory in WM5.
So what happens if the machines hangs and no dyn. memory can be committed to static memory?
I don't think that's it. my pop gmail disappears seemingly at random download times.
This morning, I had 75 popped gmail messages and then the ping happened to see if there was more email...there were like 4 more...and when they finished downloading, the original 75 were gone. pissed me off somethin wicked.
and that's the latest example. its happened to me a LOT. not resets at all, I haddnet ever reoriented the screen...they just go to the mysterious universe that yor socks disappear to in the laundry
I'm using gmail lite now on my server (the html is generally faster anyway), but WOULD like to find out wtf is going on and how to fix it...
o2 xda exec w/ latest rom (middle of dec), tmobile usa gprs. don't conciously remember if it happened wi previous rom or not...
does anyone know if any of the backup/restore tools available for WM5 would be able to restore the email accounts to Messaging?
(granted, i'd have needed to make a backup before i lost the accounts, but i'm wondering for next time....)
Does anybody know, where the account information is stored?
http://www.tekguru.co.uk/phpBB2/viewtopic.php?p=48808#48808
interesting, but i still havent been able to fix it
Does anyone know where the the email account information is stored on the Exec, apart from the registry? i was thinking of having a look around some of the databases, but I'm not sure which reader/editor to use. This is my first PPC, so any recommendations for a database reader/editor would be welcome.
No matter what I delete from the registry, my old, but now invisible email account, IS still there. It's got 4 unread messages showing on the today screen! annoying.
Thanks...
Re: wm5 memory and disappearing mail accounts
wkeller said:
I think it comes when the accounts in dyn. memory are not committed to static memory when doing a soft rest before switching it OFF. Someone mentioned elsewhere that you should always switch the WM5 machines off before doing a soft rest, in order to commit everything to static memory in WM5.
So what happens if the machines hangs and no dyn. memory can be committed to static memory?
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in the same way that there is a software link in Programs to do a Hard Reset (on XDA Exec, anyway), perhaps a software, rather than stylus, Soft Reset would be safer? something that did all of the writing to static memory before resetting. does anyone know how hard this would be to write?
(i know this doesnt solve the problem if the machine hangs, but needing to do a soft reset cos my Exec is being weird/slow/annoying is a common enough occurence that it would still be useful!)
just to confirm - I'm having the same problem. It's extremely annoying. I don't want to use my JasJar for pop mail anymore. The Activesync mail is fine, but not the pop dialup mail.
has anyone contacted O2 (or their network operator is) about this?
Yeah, I dont use it for pop anymore either.
I'm actually wondering if I should just install a different rom over my O2 and if that would solve the issue...?
WM5 pop email is hopeless (independent of ROM)
Hi
I tried my old T-Mobile ROM, de new O2 ROM (in all variants, basic, corporate, vanilla) and stil has problems losing pop email accounts (with the exception of Hotmail <g>). and also losing individual emails in my pop account. Most often it is related to soft resets. I always close all apps before reset. I think memory mgt in WM5 is still bad. I also lose connection settings sometimes.
ah ha - a reply from O2!
Finally! after trying for ages, I spoke to O2 Technical Support today. the guy was very friendly and seemed very helpful...
He seemed really surprised by the problems I described, saying that noone else has reported anything like this happening before. He was dubious when I said of other people here having the same problem, saying that despite supporting the XDA Exec for months and testing/using them extensively they have never encountered this problem or had it reported to them before.
He said that it is likely a result of faulty hardware and that I could send it to O2 for repair, although I am reluctant to do this. being without my pda would be inconvenient, they're never the same after they've been opened up and tinkered with, and I'm not convinced that it's a hardware fault anyway!
so, he's offered to look into it further - asked me to create a new pop3 account tonight and said he will phone me daily to see what happens until it vanishes again. not sure what this will achieve, but if i'm reluctant to send it to them to open up, and he's not seen it before, then what else can he do, I s'pose
Re: ah ha - a reply from O2!
dalelane said:
Finally! after trying for ages, I spoke to O2 Technical Support today. the guy was very friendly and seemed very helpful...
He seemed really surprised by the problems I described, saying that noone else has reported anything like this happening before. He was dubious when I said of other people here having the same problem, saying that despite supporting the XDA Exec for months and testing/using them extensively they have never encountered this problem or had it reported to them before.
He said that it is likely a result of faulty hardware and that I could send it to O2 for repair, although I am reluctant to do this. being without my pda would be inconvenient, they're never the same after they've been opened up and tinkered with, and I'm not convinced that it's a hardware fault anyway!
so, he's offered to look into it further - asked me to create a new pop3 account tonight and said he will phone me daily to see what happens until it vanishes again. not sure what this will achieve, but if i'm reluctant to send it to them to open up, and he's not seen it before, then what else can he do, I s'pose
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Click to collapse
Its a start. I'm wondering if using a different email tool will help at all...?
email accounts lost
Tell him that probably the "cemail.vol" database is corrupt (thanks to wm5!). I will try to move it to the SD card by changing the registry path. Search Goocle for "cemail.vol corrupt".
I'm pretty sure this is a 'feature' of WM5 and will happen on all devices. Settings/registry changes stay in RAM for the first few minutes before passing into ROM. So if you soft reset while its still in RAM then you lose it.
I just discovered it this morning.. ( i know it's been there for ages, i just had the time now. hehe) and I installed it. It's very useful as I dont have any isp pop3 mail provider. But my memory has dropped.
What's your experience? Anyone here knows how to make just store ten emails in our inbox instead of 20++?
thanks!
Hi,
I am using it for month and a half and pretty much satisfied with it, so far. I would like to have the option of syncing my Sent items too.
And would like to see from Yahoo! the version of the software currently available on the site and correction of update procedure since it makes you loose all of the previous settings.
Didn't notice any increased memory usage, well not more then usual and I am storing attachments on my SD card.
I am not sure if I understood the question about the numbers of emails...
Have been testing the appa few Weeks ago - yahoo mail has some nice features, but after all google mail is much better for me.
Syncin' with the yahoo account is very simple and worked fine for me. But i dislike the client software on the ppc - one of the issues is, that it only works with POutlook, other products like Pocket Informant dont start if being activated through the app...
zormic said:
Hi,
I am using it for month and a half and pretty much satisfied with it, so far. I would like to have the option of syncing my Sent items too.
And would like to see from Yahoo! the version of the software currently available on the site and correction of update procedure since it makes you loose all of the previous settings.
Didn't notice any increased memory usage, well not more then usual and I am storing attachments on my SD card.
I am not sure if I understood the question about the numbers of emails...
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Click to collapse
Sorry bout the confusing question. I think I was up too early and I'm a little addled.. ok, nuff excuses..
anyway, what i meant was up to how many email messages are shown in your inbox? Is there any setting to say that it should only sync the ten most recent messages? Can I delete the email from my phone? Im scared that if I delete it in my fone, it might also delete it from my yahoo web inbox when I sync.
hmmm.. now ive asked too many questions.... sorry & thanks in advance for your reply..
where do you download a HTC Universal Yahoo Go?
When I go to their homepage they don't allow me to...
I loved this app but since my os is wm6 i cant run it
The G1 is the most unfriendly device for contacts.! With that being said, i rooted my phone a few weeks ago and have been having a great time...no problems to speak of.
Just found one. So I had this problem with my contacts where I installed Kigoo (client machine), and Touchdown (Exchange Client (Phone Side)) and I got triple entries of every contact. BLAH...
So today I deleted all of my contacts from my Gmail contacts and I then go into Contacts -> Menu -> Edit Sync Groups and uncheck "Sync all contacts". Now everytime I chose ok I'm getting the error message "The process android.process.acore has stopped..." What the heck?
N E 1 got N E ideas?
Sounds more like you mucked things up with third party apps.
i would agree with that but i mucked it up before upgrading to 1.5... when the G1 first debut i was looking for a good way to use my phone for work. and getting my contacts into Gmail seemlessly with a program seemed like a better idea than csv files, looking for automation. but then the endevour of finding an Exchange app screwed it all up - so yeah i guess your right in part. is this a bug in 1.5 cupcake and is it universal or is it specific to the JF 1.5? the reason i ask these questions is due to my jailbreaking my phone and loosing all Tmo support - whats a guy supposed to do?
Frogzilla said:
i would agree with that but i mucked it up before upgrading to 1.5... when the G1 first debut i was looking for a good way to use my phone for work. and getting my contacts into Gmail seemlessly with a program seemed like a better idea than csv files, looking for automation. but then the endevour of finding an Exchange app screwed it all up - so yeah i guess your right in part. is this a bug in 1.5 cupcake and is it universal or is it specific to the JF 1.5? the reason i ask these questions is due to my jailbreaking my phone and loosing all Tmo support - whats a guy supposed to do?
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Well so long as your contacts are backed up somewhere (pc, exchange server, etc) I'd try wiping then pulling in your contacts again.
Frogzilla said:
The G1 is the most unfriendly device for contacts.
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Nice blanket statement that probably doesn't matter for 90% of G1 users who only use Google Contacts. Maybe next time consider adding in some qualifiers or caveats?
jashsu said:
Nice blanket statement that probably doesn't matter for 90% of G1 users who only use Google Contacts. Maybe next time consider adding in some qualifiers or caveats?
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Apoligies. Didn't mean offense to any of the 90% of G1 users. Life, I have found, does't live in one app. My statment should be read with an air of frustration. The force close is an error that occurs everytime I try that process and needed to find a work around. Otherwise this post should act as a notificaton to all other G1 users that they also may expirence this error.
Side note -> I found my work around.
Hey guys. Did an extensive search and Im 99.9% sure this hasnt been covered here before. The only solution was on cnet and it doesnt seem to be working.
Anyhow, is there a way to get push email for Hotmail on the HD2?
Windows Live Messenger application will give you push email.
Watch out for the Sync Contacts check box when you set it up, it will merge your email address contacts with your phone contacts and cause a right mess. you have been warned!
the_cool said:
Windows Live Messenger application will give you push email.
Watch out for the Sync Contacts check box when you set it up, it will merge your email address contacts with your phone contacts and cause a right mess. you have been warned!
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Thanks for the response man.
So stupid question, but do I need to keep WLM running all the time to for push email?
Frizzel said:
Thanks for the response man.
So stupid question, but do I need to keep WLM running all the time to for push email?
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No, it works without WLM running in the background.
rp-x1 said:
No, it works without WLM running in the background.
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Click to collapse
So I signed into WLM, left it running and sent an email, but I didnt recieve any notifications. I had to hit the send/recieve option to retrieve the email.
Im starting to regret getting this phone. So many issues, and its just the first day.
You have to go the sync schedule and choose for items to come as they arrive. you can set what you want it to do in peak and off peak times, and then define what you want as peak and off peak if i recall correctly
mate, its "not so many issues"...its just the first day. When i got my first WM and fisrt smart phone aswell, which was the touch HD, i wasnt too impressed until i started flashing roms, and learnt how the device works. give it time, its honestly far more interesting than most phones, WM phones are the first phones where i havent lost interest in a phone after owning it for a while (as happens with all devices! and im somewhat of a tech geek )
the_cool said:
You have to go the sync schedule and choose for items to come as they arrive. you can set what you want it to do in peak and off peak times, and then define what you want as peak and off peak if i recall correctly
mate, its "not so many issues"...its just the first day. When i got my first WM and fisrt smart phone aswell, which was the touch HD, i wasnt too impressed until i started flashing roms, and learnt how the device works. give it time, its honestly far more interesting than most phones, WM phones are the first phones where i havent lost interest in a phone after owning it for a while (as happens with all devices! and im somewhat of a tech geek )
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Nice one mate. Ill have a look into it.
Yeah, I guess my sentiments are a little premature. Just need to adjust after owning BB's for the last 8 years.
Thanks for the advice, and Ill let you know how I get on.
that is no 'true' push mail and setting it to as items arive will couse a lot of battery drain its just that the free hotmail accounts don't support that feature.
What is push email then? i always assumed its when items arrive as they come :\
I forward my hotmail along with all my accounts to my gmail. This way I get true push email, contacts and calendar.
again, what IS "true" push email! please someone enlighten me...
When I first recieved the Evo, everything synchronized just fine. Contacts both ways, emails, and calendar, but after about 5 hours, I started getting a notification that there were Exchange sync issues.
Whenever I would open up the accounts page under settings, I would see the sync symbol next to Contacts, repeatedly trying, over and over again. Finally, after a while, it stops, and a sync symbol with an exclamation point appears in the notification bar, as well as next to Contacts, and at the bottom of the accounts page, the same symbol with "An I/O error has occurred," explanation.
I don't understand what is going on here... as the original sync worked great. I can remove my Exchange account and re-add, and it works great for a few hours. Same thing if I wipe the phone completely, (factory reset.) The only solution I have had so far is to un-tick the Contact sync, and it seems to work okay, but obviously I need this service to work properly.
I have tried searching for a few days now and couldn't find anything really related to this. Some have had issues with reboots, and I had it BAD two days ago, and I finally wiped my phone. I do believe that there are some serious core Exchange integration problems on the Evo..
Does anyone have any insight on the matter, or should I just email HTC? Would a cooked ROM perhaps be any better?
Thanks guys
Same issue here. Very frustrating.
theadlee said:
Same issue here. Very frustrating.
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Also, this DESTROYS my battery. If I actually let it attempt to keep syncing, it's completely dead within an hour.
Also have the same issues and was searching for answers to no avail. Another problem I have is that sometimes random emails just stop showing up on the phone. I can open once and view but later they are gone even though they haven't been deleted. I obviously see them on my outlook on my computer but never see them again on the phone. I hoping an update in the future will fix these issues as I never had a problem with my Touch Pro so I'm thinking it's not the server at work.
njward75 said:
Also have the same issues and was searching for answers to no avail. Another problem I have is that sometimes random emails just stop showing up on the phone. I can open once and view but later they are gone even though they haven't been deleted. I obviously see them on my outlook on my computer but never see them again on the phone. I hoping an update in the future will fix these issues as I never had a problem with my Touch Pro so I'm thinking it's not the server at work.
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No problem on my Pre either, and I really don't want to have to buy 3rd-party software to fix something that is supposedly integrated into the phone...
Fellas, talk to your IT dept and have them check the Exchange logs. Different versions of Exchange have different levels of administration over mobile synchronization.
I have an EAS on my EVO with no issue whatsoever.
Bear in mind, Exchange 2003 doesn't seem to like Android synching with a mailbox that was previously synched with another device. I have seen synchs crash consistently until the synch relationship is deleted on the server side.
i have zero issues with exchange on the android.
you guy can try touchdown form the market. its the best exchange app out. dataviz has road sync which is another idea. i have not used road sync but have used touchdown on the hero. it works well.. bullet proof.
i would check with your respective IT Admins and make sure they allow Android handsets to access the server. some companies do not OR recommend you use a 3rd party app (such as touchdown)
Strange, I had my phone replaced yesterday, and it worked from about 5pm to 9:45am today, perfectly... then out of nowhere, it failed, and is now in an infinite loop to sync contacts.
Something to do with Facebook
I think it has something to do with contacts that are linked to Facebook. Very Very frustrating.
theadlee said:
I think it has something to do with contacts that are linked to Facebook. Very Very frustrating.
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I just created a ticket with my IT department to investigate the logs to see what is going on. Something tells me it's related to Sense, and not my Exchange server at all... considering that multiple Windows Mobile phones, and my Palm Pre have all worked fine... even some of my old Sprint dumbphones worked okay, when I used Sprint Email.
I would root my phone and try a standard version of Android, but isn't it Sense that does the Exchange sync? or is that built into Android at this point?
ScrapMaker said:
I just created a ticket with my IT department to investigate the logs to see what is going on. Something tells me it's related to Sense, and not my Exchange server at all... considering that multiple Windows Mobile phones, and my Palm Pre have all worked fine... even some of my old Sprint dumbphones worked okay, when I used Sprint Email.
I would root my phone and try a standard version of Android, but isn't it Sense that does the Exchange sync? or is that built into Android at this point?
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I've tried touchdown and can't even get it to create an account. I think it maybe something with my work server that these programs don't like. I know that my employer was too cheap to get an exchange server so they use some sort of activesync client that runs on the standard server. Not an IT guy so I don't know how this affects things but I do know that I had no issues like this with the windows mobile email. On top of my contacts not syncing, I still have emails that randomly disappear or no longer have a body to the email after viewing once. Very strange and very frustrating that I have no work around.
Well we are definitely using Exchange 2007, and I had to bypass our whole "ticketing system," and contact our Exchange/Outlook department secretly. I am hoping for a response in the next day or so. I bet you anything it has to do with the policy-push that happens once or twice a day... basically re-affirms your device is compliant. IE, if you went through and manually disabled your password protection, this is SUPPOSED to push out the requirement again.
One thing I should probably try, is re-wiping my phone and NEVER installing lockpicker... even though the phone is nearly non-functional without that handy utility, perhaps that can be causing issues?
Been running HTC Sense, and Exchange on my EVO without any issues for three weeks.
I have not made any changes to the original setup, other than adding about ten apps from Market Place.
Holy crap, I just got a call from two highest-level managers (with attitude, I might add,) that no one from the company is _ALLOWED_ to help me get this to work. It's an unsupported device. So are iPhones and all WM phones... so this is bizarre.
Basically, this ActiveSync service is a back-door offering, with zero support, and everyone is real hush-hush about it. My asking to investigate the logs seems to have REALLY irritated people in my company, and this is a big place. I hope I didn't create waves... damnit Android, you are ruining my life!!
What assholes. I hate these arrogant ass IT guys. They need to recognize that they are a cost center which only exist to make you a more effecient employee. If your effeciency is enhanced by using android vs a crappy blackberry, they need to make reasonable efforts to accomodate you.
I would send an email to THEIR boss, and ask him what the mission of an IT organization should be. And if he gives you crap, ask the CIO.
You don't understand... the top-dogs just made their call... the next higher up is the VP of our IT group... basically, if I bring it up again, I can consider myself terminated. I didn't realize this was such a sore subject, but apparently it is.
Apparently it has a lot to do with export control, policies, all sorts of random BS that I don't really know about. The ActiveSync service is mainly provided as a back-door 'friendly' service to help those who don't get corporate blackberries.
So it's totally unsupported, and I don't know anyone I can buy a few drinks for in order to get this fixed. I guess I'll have to work the other angle with HTC, but damnit, I already know nothing will help there. Even if they were to offer to help, my IT department would be less than willing to lend a helping hand.
Also, most of our stuff is out-sourced... but I know there are DEFINITELY people in my own building that can help me---I just don't know who, and I also don't want them getting in trouble.
It just bothers me that when the iPhone came out, there were enough 'important' people around, so that even though it's "not supported," our environment was definitely modified to work with the phone...
Le Sigh.
Man, this problem is killing me... I have delete my exchange account twice a day.
man, I wish there was a solution to this... no one else is having this issue?
You could root and get Cyans new Froyo build, it has native exchange support. There is definitely differences between HTC sense exchange and Android exchange.
fragchild said:
You could root and get Cyans new Froyo build, it has native exchange support. There is definitely differences between HTC sense exchange and Android exchange.
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Click to collapse
Does this build support Camera and 4G? I keep hearing about these new ROMs and all their problems.
I just installed TouchDown and figured I'd give it a whirl. If the new Froyo build works on all aspects, I'd obviously rather have that. I like the integration of the stock solution. I don't like that I will have to use TouchDown for everything... calendar alerts, and everything, but we'll see. I also hate that I might have to pay $20 for something that should work out of the box...