instable internet-connection - myTouch 3G, Magic General

hi,
for a while i notice problems with the internet-connection (3g) on my magic.
sometimes the 3g-symbol disapears automaticalle - sometimes not
-> if this happens, gmail & browser cannot reveive data from the web.
the connection only comes back after switching to flight-mode and back (or full reboot of the phone)
(i'm using cyanogen 4.2.13 - a friend of mine using the original fw reports the same probs - network: vodafone[a1]/austria)
any ideas/solutions???
kind regards, bono

Related

HSDPA/3G automatic switching

Hello,
I have just upgraded to the official GPS ROM and I am on the Swedish 3 operator. I have noticed since the upgrade that the network connection is switching from 3G to HSDPA when there is a demand of bandwidth or simply when there is data in either direction.
I can see that the purpose of this was to make it possible and more reliable to place and receive calls during data sessions. I have figured out though, that with the old ROM, there was no such switching (but there was no distinction with the icon, so you really had no idea) and the connection speed was always constantly 1Mbits/s when using Internet Sharing for example. Now with the HSDPA/3G switching/throttling, the connection often drops down to 3G speeds and Skype-calls are lacking quality from this a bit when using Skype in the car which i do quite regularly nowadays using my Jabra JX-10 headset.
I also realize that there is still a problem with outgoing and incoming calls during these automaticly switched-on HSDPA-sessions. That is probably why HTC has decided to keep the HSDPA sessions as short as possible, that's fine, but what boggles me is the algorithm used for the switching. It seems to always kick in HSDPA in the beginning of a new data session, and after a short time of inactivity (while pondering what favourite page to open this time) the connection drops down to 3G and it won't kick back to HSDPA even when you start browsing again, until a certain period of "non-HSDPA-ratio" has been reached and the phone thinks it would be OK to kick in the highspeed again for a little while.
I also noticed that using Skype would keep HSDPA alive once you place a call from a fresh started data session and keep talking ;-)
This is not a particular problem to me, I was just wondering of anyone else here has noticed and had an idea of what the programmers had in mind?
BTW: I am running TomTom 6.010 and Franson GpsGate on the machine now and it works absolutely like a dream. I used to have a Blue-I Bluetooth GPS in the car (Trimble based chipset, only 8 channels but quite OK piece of hardware) but this is far superior when it comes to HOLDING a persistent fix also when moving indoors. The TTFF is quite fast as long as you are outdoors, most of the time i have a fix before i leave the parking space. I noticed there being a dynamic number of satellites of the receiver, sometimes i see 7 out of 8 satellites, and then sometimes i see 10 out of 12! Anyone noticed?
Thanks in advance! Cheers...
It’s not your phone that decide to change from HSDPA mode to normal R99 (384kbits) mode and vice versa. Everything are always controlled by the network. The behaviors that you describe are normal. Besides the HSDPA is quit new for the operators and new parameters needs to be tuned for best performance for every users.
BTW, the degradation that you notice. You are not alone that use HSDPA.... Its finally the big success for 3G
I use Phone Alarm profiles and BandSwitch to control my connection based on business hours. I get a poor singal unless on 3G where my office is located. I force it to GPRS otherwise to save battery.
I have similar problems, cannot receive or start calls when HSDPA connected. Shouldn't that be possible anyway, calling and transferring data at the same time? Or is this a network provider problem?
I too am on the Swedish operator 3. I have an unlocked, non-operator distributed HTC TyTN that I had updated the radio to 1.40xxx and the ROM to Black Dymond 3.5 and was having the exact same problem. I could reproduce the incoming call not getting through error every single time I got the phone to go into HSDPA mode.
After some initial searching I read somewhere it was network dependent (Nokia switches vs Ericsson) and the only way to solve it was to disable the HSDPA using e.g. HTweakC, which I did and it solved the problem, but then of course I couldn't take advantage of the high-speed data access, which was the major reason I got this phone.
I recently noticed that 3 released a new extended ROM with instructions to update the ROM to the latest (as is available on the ftp here) then install their ExtROM. I went to the trouble to try and breakdown what was in this extended ROM, but being a newbie to pocketpc it was all hyroglyphics to me, so I went ahead and installed it over my old HTC ext ROM (which I saved for later use just in case).
When I get around to it I may mount this extended ROM here (I have it, but don't have too much time to put it up right now, so someone may beat me to it).
Anyway, Black Dymond 3.5 didn't install the Extended ROM after a hard reset (assuming that was the intention), so I did it myself afterwards. One initial bug that showed up quickly was the Comm Manager not wanting to start saying it would only manage a max of 7 items (whatever that means). So I installed Schaps latest Comm Manager and it worked fine.
Well, guess what, now there's a daemond that starts on boot and the phone app is different (another bug is that the text on the phone app buttons remain in the 3 theme although I changed back to black, but that's minor), but now I cannot replicate the no incoming calls during HSDPA error.
Apparently they've added something that makes the phone connect properly to their 3G/HSDPA network for call handling. Now I've got full HSDPA speed and no problem on incoming calls (plus still have Black Dymond's great VOIP/SIP WM6 solution).
Ok, as a noob I of course missed the fact that the daemon starting at boot is Voice Commander. Still the actual phone app/dll is somehow different with this ExtROM and it's solved my problems.

HD2 Loses web connection?

Hi!
My HD2 loses connection to the web randomly. When this happens I still got H or 3g, but Opera, Twitter, Facebook++ can't be used. I have to restart my device to get the web connection back. This happens randomly, but probably around 1-2 times a day.
Starting to get very frustrating. Help?
Running my default 1.48 rom.
I had this on my diamond - I thought it was Sure's data service being rubbish. I get it sometimes on my HD2 between 12 and 60-odd hours use. I can't tell if it's a phone or network thing though.
However, there's an easier way to get connection back. Just turn the data connection off and on again - takes a few seconds, much faster than resetting.
Turning the data connection off and on again worked. Thanks!
Anyone with a more permanent solution?
I've got the same issue here. Switching on and off the data connection indeed helps, but a permanent solution would be great!
Regards
+1, have the same issue. Thought it because I use two APN's (one general and one for work to reach exchance server). But seems to be more general issue.
Hi...
There are many of us struggling with the same issue. Hardly an outside chance that all of us have the same provider, which only leaves one possibility... must be something related to the phone. Options I can think of are listed below.
1. Hardware issue - would help if HTC were to release a statement either way.
2. Software issue - wonder if the problem can be traced back to the browsers?
Suggestion: lets all place a feedback on the thread regarding when the problems occur. Until now I have seen the issue haunting me in 2 browsers; Opera 9.7 and latest downloadable skyfire version. Only once or twice in IE. I'm inclined to think it is a software issue
Not only a browser issue for me. When this happens I can't update the weather, facebook, twitter or mail...
When I went to bed yesterday everything was working fine. When I woke up today the web was gone...
What happenes if you guys try Skyfire as web-browser?
I have similar problem with my WiFi, but it dies within 1 min after restart.
Only skype and skyfire work, youtube and opera stop working.
data connection drops out
same problem here (Netherlands Vodafone) ?????
i think.... this may be because of the network switching between H and 3G versions.. when it happens, a temp stop in all network activity will occur
can confirm it here also on 1.43 and 1.61 roms. I found that setting my phone to hsdpa only (as upposed to hsdpa and hsupa) it improved stability.
Vodafone nederland denk ik ja.. ik heb er namelijk ook altijd last van! :S
same here... having the intermittent network problem. My HTC Hero was much stable then. This phone is indeed having lots of issues. Disappointing....
I had it on 1.43 regaularly, since shoehorning 1.48 into my Vodafone UK HD2 it hasn't been so regular, I think only once.
When I had it on 1.43 it was like the data connection was active but there were no available resources remaining to use it. Not sure exactly but I noticed the more programs I had running and connected to the internet in the background the more frequently it would cut out.
I have this too, it's easily the biggest problem with the HD2.
This problem didn't start with me until I switched from the stock UK T-Mobile rom, to the 1.48 WWE and later the 1.61 which makes me think its a software problem. Prior to switching ROM's the data connection was brilliant, way better than my Diamond.
My connection has been stable and running for 71 hours since I removed Dutty's taskmanager. Could be a coincidence, but maybe worth a try?
I have this problem also but only since a shortwhile. Might it have something to do with the SIM contacts hotfix? After that my problem with the data connection begun. Going to deinstall this hotfix and see what happens.
P.S.1: My TP2 does not suffer from this problem
P.S.2: Does anyone know how to deinstall this SIM contacts fix, cause it's not listed in the installed programs list. Or does anyone has the radio version belonging to the original 1.48 Dutch ROM??
Did a hardreset
Installed only Resco Explorer
En the problem is stil here!!!
Rom 1.44.172.7 Vodafone Netherlands
Radio 2.04.50.22-2
It may be linked to this common bug :
http://forum.xda-developers.com/showthread.php?t=595703
I removed my email accounts, en now the problem is gone.
i have a dataconnecion that is 22 hours stabil

No data during a call?

Have upgraded to stock 1.66 WWE via HSPL (downloaded from HTC UK). Noticed today that when I'm on a call I can't seem to connect to network data (e.g. Opera, weather update). Bluetooth/WiFi appear unaffected. Also, network data works fine when call ended.
This isn't normal is it? Any ideas anyone?
ROM 1.66.405.2.(76641) WWE
Radio 2.06.51.07
Originally O2 UK / 1.48
Mark W.
I think that is normal, mine has always been like that.
edit - just had a quick google, apparantly this is only the case when you are not in a 3G area - if you have a 3G signal then you can do both at the same time.
Exactly. It is 100% normal.
As above - totally normal.
The GPRS connection can only be used for 1 thing at a time, so if you're making a call then you can't use the connection for anything that requires a data connection, unless you have an alternate connection available, such as 3G.
What a dope...
Can't beleive I've had a mobile for all these years without knowing that. Thanks all.
Mark W.
mswebb said:
Can't beleive I've had a mobile for all these years without knowing that. Thanks all.
Mark W.
Click to expand...
Click to collapse
e.g.Thats the reason why your "my Phone" sync - if used- is failing everytime you are in a call and its scheduled to sync at the same time during your call....
peacebank said:
this is only the case when you are not in a 3G area - if you have a 3G signal then you can do both at the same time.
Click to expand...
Click to collapse
Oh, that is exactly the other side of my earlier question, that you will fail to receive calls if you are engaged in a GPRS data connection.
http://forum.xda-developers.com/showthread.php?t=610896

Data issues w/ CM6.1 RC2 + updated radio

Hey everyone. I've been having issues with my data connection and I'm trying to figure out what is causing it. I am using CM 6.1 RC2 and I have the updated radio from the vodafone rom.
For example, when I enter the market, about 50% of the time I get a network error after resuming from sleep and have to click retry once or twice before I can do anything. The data connection is just not reliable anymore (yet before this issue it always was).
I'm just wondering if there is an issue with RC2 of CM or if it is the radio update causing this. Can anyone comment?
I'm not sure this would be related, but after flashing 6.1.0 on my Dream I find it stuck in EDGE occasionally, usually when in the car or after, and in places where I get solid HSPA before 6.1.0. So far, I have to reboot to get HSPA (or 3G) back. There are some notes on updated radio and a kernel to address some radio problems, is anyone else seeing this?
Hi,
I have similar problem. My legend is not with the latest radio or kernel.
The specs are:
CyanogenMod Legend 6.1
Radio: 7.05.35.26
Kernel: 2.6.29.6
The problem that I see is: During the night when the phone is not used it looses the data connection. When I turn it on in the morning there are no mobile network indicators. I have to reset the network ( by airplane mode or reboot) ot get back my data connection.
During the day there are no problems.
I suspect that this happens because of the weak 3G signal in my area. However I use auto setting. ( 2G and 3G)
When I was with stock ROM I haven't such issues with dead data connection during long sleep.
EDIT: I have just upgraded the radio to 7.08.35.21. I will check how it works tonight.
BR
I'm having similar trouble with CM 6.1 released just a few days ago...
I've posted this to Cyanogen Stable Forum for Legend:
h t t p ://forum.cyanogenmod.com/topic/11966-cyanogen-61-htc-legend-problems-with-3g-connection/
I think I've similar problem as you...
I have updated the radio to 7.08.35.21.
This morning when I woke up I saw no data connection again The signal strength indicator was full with bars!
Anyone has any clue?
I've been having some data issues too, I've had to go to and from Flight Mode in order to get any form of connection (data OR telephone) back, and I occasionally get stuck on GPRS. Toggling "use only 2G networks", waiting for the data to come back and then toggling it off again gets EDGE or H back, but it's pretty flaky compared to RC1 and the older radio.
I think i have the same or similar problem.
It looks like I have a data connection (3g is showing and signal strength is almost full). But when i try to connect to facebook, browser or somthing else what needs a connection it cant connect.
I have a taskkiller running when i kill all the task 90% of the time i will get a connection.
I have the same programs on my phone when i used 2.1 and with 2.1 I never had this problem.
Strangely enough it seems like mine is working much better lately. Maybe there was something up with Bell. I haven't gotten the connection error in days.
After update to radio 7.13.35.05 I haven't had this sissue again.
I will continue to watch he behavior.

Constant switching between 3G and 3G+, kills internet

Hi everyone,
I have an omnia 7 on contract with Optus here in Australia. I have had it for a few days now and I've found the data connection to be very patchy, even though I have full reception where I live.
I have noticed the connection icon switching between 3G and 3G+ pretty much constantly when I'm using it.
This is basically what is happening as I try it at the moment:
- Icon says 3G.
- Tried to load the Optus website and the icon changed to 3G+ and the progress bar is just hanging there, wont go any further.
- Icon has changed back to 3G, still hanging.
- Try to load again, now it has changed to 3G+ and the site loaded.
- Icon has changed back to 3G.
- Clicked a link on the website and the icon changed to 3G+, page loaded fine.
- Icon changed back to 3G.
- Tried to load the facebook app, "Unable to connect to Facebook. Please try again later.
- Trying to load optuszoo.com.au again, icon says 3G.. just hanging there again.
- Icon has changed to 3G+, still hanging.
- Icon has changed to 3G, still hanging.
Could this be a fault with my phone? I'm in an area of strong reception, it shouldn't have a problem getting a steady 3G+ connection (I used to have a HTC Diamond which always had a strong HSDPA signal). I can only guess that every time it switches from 3G to 3G+ it loses the connection, which stops things from loading & syncing. Is there anything I can try here before I take it back to the store? I do not have the new firmware, and don't particularly want to try messing with it if I have to return it.
Every Omnia 7 has this problem (as far as I'm aware). It's a connectivity bug with Windows Phone, hopefully it will get sorted in the coming update.
johnnymatrix said:
Hi everyone,
I have an omnia 7 on contract with Optus here in Australia. I have had it for a few days now and I've found the data connection to be very patchy, even though I have full reception where I live.
I have noticed the connection icon switching between 3G and 3G+ pretty much constantly when I'm using it.
This is basically what is happening as I try it at the moment:
- Icon says 3G.
- Tried to load the Optus website and the icon changed to 3G+ and the progress bar is just hanging there, wont go any further.
- Icon has changed back to 3G, still hanging.
- Try to load again, now it has changed to 3G+ and the site loaded.
- Icon has changed back to 3G.
- Clicked a link on the website and the icon changed to 3G+, page loaded fine.
- Icon changed back to 3G.
- Tried to load the facebook app, "Unable to connect to Facebook. Please try again later.
- Trying to load optuszoo.com.au again, icon says 3G.. just hanging there again.
- Icon has changed to 3G+, still hanging.
- Icon has changed to 3G, still hanging.
Could this be a fault with my phone? I'm in an area of strong reception, it shouldn't have a problem getting a steady 3G+ connection (I used to have a HTC Diamond which always had a strong HSDPA signal). I can only guess that every time it switches from 3G to 3G+ it loses the connection, which stops things from loading & syncing. Is there anything I can try here before I take it back to the store? I do not have the new firmware, and don't particularly want to try messing with it if I have to return it.
Click to expand...
Click to collapse
I've got the same phone and on the same carrier and I can't say I have experienced these problems. I've had my phone since october last year and its been working flawlessly when there's a good signal.
When it switches between 3G and 3G+(H), it usually just means the download speed is varying between those 2 standards (i think 3G = about 3Mbits/s, and 3G+/H is about 7Mbits/s).
Only thing I can suggest is turn off your phone, make sure your sim is inserted properly as well as battery, and turn it back on.
If you were on a different carrier with your old HTC, it might be Optus' coverage.
Cruzer1 said:
I've got the same phone and on the same carrier and I can't say I have experienced these problems. I've had my phone since october last year and its been working flawlessly when there's a good signal.
When it switches between 3G and 3G+(H), it usually just means the download speed is varying between those 2 standards (i think 3G = about 3Mbits/s, and 3G+/H is about 7Mbits/s).
Only thing I can suggest is turn off your phone, make sure your sim is inserted properly as well as battery, and turn it back on.
If you were on a different carrier with your old HTC, it might be Optus' coverage.
Click to expand...
Click to collapse
I was on Optus previously, I dropped into the optus store yesterday and they had me on the phone with support. We tried my sim in a different phone and determined it's my handset that is the problem. As the poster above you mentioned, it's probably a firmware issue... but I'm not going to risk waiting for the new firmware to come out because I only have another week to be able to get a replacement.
Had such issues but after I changed my Provider my 3G+ signal ist stable.
Hour handset is being 'elevated' to HSDPA when your using your connection.
When its idle, it will drop back to 'standard'
My handset does this, but i am not getting the data issues your experiencing.
In addition, both my old HTC handsets used to do this, tho the icon actually showed [H] for HSDPA (Windows Mobile 6.1 and 6.5)
Hard reset your Omnia And/Or send it off for repair/replace
(I am with Optus too)
I'm having the same problem.
I've got a Samsung Galaxy s on Optus.
Constantly changes from 3G to HSDPA, looses connection every time, very hard to use apps that use the Internet.
Seem's to be an optus problem as this is happening with different types of handsets.
Maybe an option where you can select 3G or HSDPA only is needed, they have a GPRS or 3G only option so i don't see why they cant have this aswell.
mei_liberi_fatali said:
Hard reset your Omnia And/Or send it off for repair/replace
Click to expand...
Click to collapse
Yep I ended up taking it back and getting a replacement, but the replacement has the same problem... so it's either software related or network related.
I can confirm this issue too.
It's REALLY annoying.
Is there any temporary fix? I hate this device for the most part, but I love WP7.
I have less problems when I have the phone's sync set to hourly, then it happens maybe once a month that I can't connect with data.
When I had de sync set to manual I almost daily had to reset the phone to get the data connection back, now its on hourly sync again and no problems in the past week..
johnnymatrix said:
Hi everyone,
I have an omnia 7 on contract with Optus here in Australia. I have had it for a few days now and I've found the data connection to be very patchy, even though I have full reception where I live.
I have noticed the connection icon switching between 3G and 3G+ pretty much constantly when I'm using it.
This is basically what is happening as I try it at the moment:
- Icon says 3G.
- Tried to load the Optus website and the icon changed to 3G+ and the progress bar is just hanging there, wont go any further.
- Icon has changed back to 3G, still hanging.
- Try to load again, now it has changed to 3G+ and the site loaded.
- Icon has changed back to 3G.
- Clicked a link on the website and the icon changed to 3G+, page loaded fine.
- Icon changed back to 3G.
- Tried to load the facebook app, "Unable to connect to Facebook. Please try again later.
- Trying to load optuszoo.com.au again, icon says 3G.. just hanging there again.
- Icon has changed to 3G+, still hanging.
- Icon has changed to 3G, still hanging.
Could this be a fault with my phone? I'm in an area of strong reception, it shouldn't have a problem getting a steady 3G+ connection (I used to have a HTC Diamond which always had a strong HSDPA signal). I can only guess that every time it switches from 3G to 3G+ it loses the connection, which stops things from loading & syncing. Is there anything I can try here before I take it back to the store? I do not have the new firmware, and don't particularly want to try messing with it if I have to return it.
Click to expand...
Click to collapse
I have the exact same issue with my HTC Mozart. The signal constantly keeps changing between 3G and HSDPA when I'm in an area that has stable strong reception.
This causes the same DNS issues as stated in IE in which websites fail to load until you refresh them a number of times.
To me it appears that its an issue with IE and the way WP7 calculates and handles the signal. Can anyone confirm if Microsoft have confirmed that there are issues with IE and the signal and when this will be fixed?
I don't know if in my case it's related to the same problem, but on my operator's network it's mostly E and 3G.
After a few times of checking my email, getting the People Hub updated or surfing once in a while, I don't get a connection anymore, except when connecting via wifi.
This is a very annoying problem and the only way to get it back is turning the device off and on daily basis, sometimes even a few times a day D:
I have the same issue ever since I updated the firmware. At first I thought that it is broken internally but it seems to be a universal problem.
Firmware: 2424.11.2.3
Radio: 2424.11.2.2
bootloader:5.2.1.4
Does anybody want to escalate this issue to MS and Samsung? (I understand that several countries are reporting this)
Same problem - HTC One X on Optus.
My phone seems to spend most of its time deciding whether to use 3G or HSDPA, during which time my webpage downloads stop, I can't connect to facebook ("Connection lost - tap to retry"), I can't search Google, etc. etc.
I wouldn't mind if it got on with the job in the meantime, but while it's flicking backwards & forwards between networks I can't seem to get any data down (or up).
Really, really, really annoying. I didn't notice it on Telstra, but I had a different phone (HTC Desire). From the looks of this thread though it's network-related, not phone-related.
Does anybody have problem while calling someone, and when line establishes, there is only silence and dropped call. I had that problem, and I solved it by forcing phone to use only 3G. To do this, go to Diagnosis, and enter *#2263#, then if you want only 3G enter ''WCDMA Band Preference'' - ''WDCMA All'', or for EDGE ''GSM Band Preference'' - ''GSM All''. Automatic speaks for itself. I use 3G all the time, and no more dropped calls. Maybe this could help with 3G -> 3G+ shifting. Only downside is that when there is no 3G signal, you wont get signal at all.
3lliot said:
Same problem - HTC One X on Optus.
My phone seems to spend most of its time deciding whether to use 3G or HSDPA, during which time my webpage downloads stop, I can't connect to facebook ("Connection lost - tap to retry"), I can't search Google, etc. etc.
I wouldn't mind if it got on with the job in the meantime, but while it's flicking backwards & forwards between networks I can't seem to get any data down (or up).
Really, really, really annoying. I didn't notice it on Telstra, but I had a different phone (HTC Desire). From the looks of this thread though it's network-related, not phone-related.
Click to expand...
Click to collapse
Same problem, and this give it to me lots of problems with the battery...
If you love WP7, you should see WP10.

Categories

Resources