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Hi. Currently my g3 prophet works only as a pda The phone function doesn't. It is somehow unable to detect any network. Does anyone know how to confirm whether if this is a hardware problem or a software problem.
I don't know whether if it is because I switched roms. Bad news is I don't have my original rom...which is the dopod 818pro here in malaysia. I've tried several radio roms too and no luck with those eithers which leaves me to think that it could be an hardware issue.
Hopefully someone might be able to help me out without maybe troubleshooting steps for a newbie. Thanks in advance.
I want to add that i tried opening the SIM manager to see if it is a sim card connection issue and I'm able to see the sim card properties, ie like the memory size and so on which to me means that the unit can speak with the sim card.
I've already flashed to the most basic rom which is an original that is from the wiki and tried all the available radio roms below.
RUU_Prophet_220734_2207114_024721_QtekWWE_Ship
Prophet_G3_G4_RadioRom_v2.07.20.exe
Prophet_G3_G4_RadioRom_v2.19.21.exe
Prophet_G3_G4_RadioRom_v2.20.21.exe
Prophet_G3_G4_RadioRom_v2.30.21.exe
Prophet_G3_G4_RadioRom_v2.47.21.exe
Prophet_G3_G4_RadioRom_v2.61.21.exe
Prophet_G3_G4_RadioRom_v2.69.21.exe
Am I missing any other things that i need to do/try?
Ok.After spending a whole day trying to figure out whats wrong...I tried a different sim(from a different service provider) which now works.
At first maybe I thought it would be sim locked so I got hold of lokiwiz to unlock. However after running the program, it tells me that the phone was never locked.
So now I'm back to square one. Does anyone else from Malaysia have this problem? I'm trying to use Maxis (which doesn't work) while inserting a Digi one will.
hmmm strange. bought mine in malaysia as well. no problems after i upgraded radio roms & also touch 7 & 8. works in malaysia, europe & now new zealand, roaming & using 'local' sim cards
phones in malaysia are never sim locked maaa AFAIK
maybe it is a sim card issue. some sims are 64kb & others are 128kb?
wanwarlock said:
hmmm strange. bought mine in malaysia as well. no problems after i upgraded radio roms & also touch 7 & 8. works in malaysia, europe & now new zealand, roaming & using 'local' sim cards
phones in malaysia are never sim locked maaa AFAIK
maybe it is a sim card issue. some sims are 64kb & others are 128kb?
Click to expand...
Click to collapse
Yeah thats the thing...i KNOW that phones in malaysia are never sim locked but I couldn't think of any other explanation for the strange behaviour except that. I didn't think that sim cards could cause such issues as I am very sure other users must be using Maxis like with the prophet without a problem.
I've tried out a few different friend's sim cards (some of which are from the same carrier as i am) and it works. I guess something is wrong with mine although it works in their phones though. Some stupid compatibility issue? Never heard of this before though.
Sorry if this has been posted before, couldnt find any threads on the subject, I have a unlocked Touch HD but when i insert a o2 sim card it keeps showing as no service. when sim card is inserted it does recognise that its a o2 sim card and configures the setting
anyone out there had same issue?
Stock or cooked rom? Has it worked before or is this new behavior?
Cooked rom, o2 sim didnt work before i installed cooked rom
Do you know anyone else with a sim card that you can drop in there to see if theirs' get service? How old is your sim card? May take it by your provider and have them stick a card in to see if they can get it to fire up.
Also, go to your phone settings and see if your connection is set to a specific frequeuncy or if it's set to auto. If it's set to a specific frequency eg. GSM 1900/2100 or something like that, change it to auto and see what happens.
Did you purchase the phone unlocked or did you do it yourself? May be matter of flashing the correct radio.
Ive tried what you have suggested but still same issue, ive upgraded htc hd to the latest radio but same issue.
MIA said:
Ive tried what you have suggested but still same issue, ive upgraded htc hd to the latest radio but same issue.
Click to expand...
Click to collapse
MIA,
Have you tried the latest stock ROM (do a hard reset after reverting to a stock ROM)?
Have you tried different SIM cards from different networks?
How did you acquire this phone again?
Cheers.
I swapped my htc tytn 2 for this phone, ive tried orange, t-mobile, vodafone sim cards and they are all working fine, when i got the phone it had the latest official rom from htc and even then it was still showing as no service, ive upgraded rom to duttys 6.5 and upgraded to latest radio.
So you have tried other sims with this phone and you get service? If that is the case, I'm inclined to believe it's your sim. I've seen posts from others where their sim worked perfectly in their TYTN, but once in the HD, it didn't. Something to investigate.
Ive tried my friends o2 sim cards and same problem no service message, im starting to regret getting the htc touch hd as i really wanted it in the o2 network.
MIA said:
Ive tried my friends o2 sim cards and same problem no service message, im starting to regret getting the htc touch hd as i really wanted it in the o2 network.
Click to expand...
Click to collapse
MIA,
Have you tried it in GSM mode? It's really impossible that you can't get even the most basic of things running (excluding things like 3G or HSPDA).
Don't give up, just keep tinkering around in the phone settings.
Cheers.
Ive tried everything that has been suggested. this phone is driving me
MIA said:
Ive tried everything that has been suggested. this phone is driving me
Click to expand...
Click to collapse
MIA,
I'm really sorry, but I have no idea why it isn't working. The only thing I can tell you is to go into an O2 store and keep asking to try different SIMs and explain your issue. I simply cannot imagine why a sim would not work on one GSM network but it does for others.
That just baffles me.
Cheers.
ive tried brand new o2 sim card in the phone and same issue again, it recognises the sim card and configures settings but still same problem with no service on the reception bar its just got a ! mark next to it.
Hello
After I install FR008 , I LOST MY SIGNAL IN MY ARIA . I cann't even connect to the network at all . I keep getting no services or Limited services .
When i search Manually for an Operator I keep getting , the sim card can't be connected to ... .
HOW TO SOLVE THIS ISSUE ?
I have tried 2 radios .
1- liberty-radio47.41.35.10H_7.09.35.13-signed
2- liberty-radio47.54.35.20H_7.13.35.13-signed
HELO PLZ PLZ PLZ
Wow, odd. I had a similar issue. I would look at my phone and have no service (ATT in NYC - YOU GET SERVICE). Then maybe I thought it was my office building, nope. Also tried different radios. Nope.
Went to CM61.1 and never had another issue.
I had same issue randomly before. Though setting network types bring my signal back. In case you wanna try it:
- Dial *#*#4636#*#*
- Phone Info
- Bottom of the screen, try to change "Set preferred network type".
maevro said:
Wow, odd. I had a similar issue. I would look at my phone and have no service (ATT in NYC - YOU GET SERVICE). Then maybe I thought it was my office building, nope. Also tried different radios. Nope.
Went to CM61.1 and never had another issue.
Click to expand...
Click to collapse
it didn't work either on CM6.1.1
barisahmet said:
I had same issue randomly before. Though setting network types bring my signal back. In case you wanna try it:
- Dial *#*#4636#*#*
- Phone Info
- Bottom of the screen, try to change "Set preferred network type".
Click to expand...
Click to collapse
didn't work .
any other help ?
Do you have the cover on it?
jznomoney said:
Do you have the cover on it?
Click to expand...
Click to collapse
yes , i tried both way
The Phone is UNLOCKED thought .
I tried to put At&t SIM and It worked now . But when i put my Other SIM Card it doesn't work and It Says , Limited Services .
HOW TO SOLVE THIS ISSUE ?
dr.saad said:
The Phone is UNLOCKED thought .
I tried to put At&t SIM and It worked now . But when i put my Other SIM Card it doesn't work and It Says , Limited Services .
HOW TO SOLVE THIS ISSUE ?
Click to expand...
Click to collapse
Something similar to this happened to me.
I had CM6, and (without thinking) did a factory reset of the phone (Settings/Privacy/Factory data reset).
When the phone rebooted, it didn't recognize the SIM card. I almost [email protected]#t bricks. The card wouldn't work in any other phone, but other SIM cards worked fine in the Aria.
The solution was to un-root/reinstall stock at&t Android ROM and take it to the at&t store. They replaced my SIM card.
DanGeorges said:
Something similar to this happened to me.
I had CM6, and (without thinking) did a factory reset of the phone (Settings/Privacy/Factory data reset).
When the phone rebooted, it didn't recognize the SIM card. I almost [email protected]#t bricks. The card wouldn't work in any other phone, but other SIM cards worked fine in the Aria.
The solution was to un-root/reinstall stock at&t Android ROM and take it to the at&t store. They replaced my SIM card.
Click to expand...
Click to collapse
At&t sim worked fine after stock Rom even thought with FR008 Rom , but STC sim didn't work at all , and It was working fine before i Update .
dr.saad said:
At&t sim worked fine after stock Rom even thought with FR008 Rom , but STC sim didn't work at all , and It was working fine before i Update .
Click to expand...
Click to collapse
Did the STC SIM card work in any other phone?
I'm guessing that when you flashed the ROM, it hosed the SIM card.
Please check to see if the STC SIM card works in another unlo.cked phone. If it doesn't then it's been damaged. If it DOES work in another phone, then there's something going on with how your phone is interacting with the network/radio software on the device.
DanGeorges said:
Did the STC SIM card work in any other phone?
I'm guessing that when you flashed the ROM, it hosed the SIM card.
Please check to see if the STC SIM card works in another unlo.cked phone. If it doesn't then it's been damaged. If it DOES work in another phone, then there's something going on with how your phone is interacting with the network/radio software on the device.
Click to expand...
Click to collapse
DAMN
NOOOOO
It's not working NOW in my other phone !!!
what should I DO ???
plz i need help
dr.saad said:
DAMN
NOOOOO
It's not working NOW in my other phone !!!
what should I DO ???
plz i need help
Click to expand...
Click to collapse
It sounds like the SIM card is bad. You should get a replacement.
I'm not an expert on this, and can only suggest. If other cards work in the phone you're probably ok.
Sent from my Liberty using XDA App
DanGeorges said:
It sounds like the SIM card is bad. You should get a replacement.
I'm not an expert on this, and can only suggest. If other cards work in the phone you're probably ok.
Sent from my Liberty using XDA App
Click to expand...
Click to collapse
I just called STC and they said there is a network problem in USA .
IS it possible ??
dr.saad said:
I just called STC and they said there is a network problem in USA .
IS it possible ??
Click to expand...
Click to collapse
What error are you seeing? When I had a problem, the device said there was no SIM card present. It wasn't just "no service."
If an at&t card works on the phone you are fine. You just need to fix carrier issues.
If you want, unroot and load the stock ROM from at&t and try the SIM.
Sent from my Liberty using XDA App
DanGeorges said:
What error are you seeing? When I had a problem, the device said there was no SIM card present. It wasn't just "no service."
If an at&t card works on the phone you are fine. You just need to fix carrier issues.
If you want, unroot and load the stock ROM from at&t and try the SIM.
Sent from my Liberty using XDA App
Click to expand...
Click to collapse
i tried , didn't work
dr.saad said:
i tried , didn't work
Click to expand...
Click to collapse
What didn't work?
I'm trying to help (with my limited knowledge).
It really sounds like the STC card is bad.
When you start the phone, do you see a big picture of a SIM Card displayed? If so, that means one of the following:
There is no card present
There is a card present, but it is inserted incorrectly or not completely in the slot
There is a card present, but it is either deactivated or damaged
If you DON'T see a big picture of a SIM card when the phone starts, then the SIM card is in place and not damaged. You may not have service (there is an "x" on the top left of the signal strength bars). But the card is still good. It's also possible the card is not provisioned for STC. They can re-provision it. Call them and tell them the phone's IMEI number.
I really want to help!
DanGeorges said:
What didn't work?
I'm trying to help (with my limited knowledge).
It really sounds like the STC card is bad.
When you start the phone, do you see a big picture of a SIM Card displayed? If so, that means one of the following:
There is no card present
There is a card present, but it is inserted incorrectly or not completely in the slot
There is a card present, but it is either deactivated or damaged
If you DON'T see a big picture of a SIM card when the phone starts, then the SIM card is in place and not damaged. You may not have service (there is an "x" on the top left of the signal strength bars). But the card is still good. It's also possible the card is not provisioned for STC. They can re-provision it. Call them and tell them the phone's IMEI number.
I really want to help!
Click to expand...
Click to collapse
well , the sim is present b/c I can search the network Manually but when i chose At&t to register with it , it doesn't register with the Networks available . It says' Your Sim Card doesn't Allow Connection to this Network".
thanks
dr.saad said:
well , the sim is present b/c I can search the network Manually but when i chose At&t to register with it , it doesn't register with the Networks available . It says' Your Sim Card doesn't Allow Connection to this Network".
thanks
Click to expand...
Click to collapse
Ok...I think I'm understanding now. I didn't know you searched for networks and got the error message.
The error message "Your Sim Card doesn't Allow Connection to this Network" is a good indicator that the SIM Card is defective.
Try the following. If they don't work, try purchasing a new SIM card.
switch to Airplane mode and back again
go to Settings/Wireless & network/Mobile networks and check "Use only 2G networks."
Go to the dial pad and dial *#*4636#*#* and select Phone Information. Scroll to the end and choose "GSM only" in the drop-down box above "turn off radio"
Go to http://www.amta.org.au/pages/amta/Check.the.Status.of.your.Handset and see if your phone has been reported lost or stolen and re-branded (I'm not sure where you got it, but it doesn't hurt to check).
If all else fails, I suggest getting a new SIM card from STC Mobile. Explain that it just stopped working and you need another one. They may charge you a small fee, but at least the phone will work.
Good luck,
Dan
It's working Now .
thanks
just installed wp7 on my hd2 and after the start up my phone keeps searching for the network. have tried automatic network selection and tap to select but no luck. am using 2.15 radio. would appreciate any help.
goto your settings, scroll to cellular, then down to add apn, in the apn box type epc.tmobile.com and leave the rest blank.
this works with tmobile us
isn't that supposed to be only for the data connection? even without entering the apn the phone should be able to find the network for just making voice calls. so mine seems to be a different problem. the phone is simply unable to catch any signals.
from my understanding of the whole cell phone fiasco is the sim card has everything the phone needs to connect your providers tower and also tells your phone what services you have voice, data, etc etc, so it should setup voice automatically. i would try searching for the program (htc connection setup) they use to install the xml files it also sets your phone with the provider.
good luck.
trent6gol said:
from my understanding of the whole cell phone fiasco is the sim card has everything the phone needs to connect your providers tower and also tells your phone what services you have voice, data, etc etc, so it should setup voice automatically. i would try searching for the program (htc connection setup) they use to install the xml files it also sets your phone with the provider.
good luck.
Click to expand...
Click to collapse
Only search at the internet for your apn settings, enter them and voila you can use your data connection, nothing more nothing less and done in a minute. HTC Connection Setup don't work well but you have to use it later if you want to change phone type to HD7 for the Marketplace ^^)
Silberpfeil3110 said:
Only search at the internet for your apn settings, enter them and voila you can use your data connection, nothing more nothing less and done in a minute. HTC Connection Setup don't work well but you have to use it later if you want to change phone type to HD7 for the Marketplace ^^)
Click to expand...
Click to collapse
yeah we covered that part, the concern is that the phone is/was not connecting to the towers
Maybe check out other Radio ROM. 2.15 should work well, but uses more battery.
switched back to winmo 6.5 for a while and the same radio worked fine (caught the signal etc.). Just now again tried to flash wp7 using 2 different radios, that is 2.12 and 2.14. Have already tried 2.15 with my first attempt, but the problem just remains the same.... 'no network found'. any thoughts? have even tried putting in the apn too. no luck
u know its funny cus its the exact same with mine exactley the same ive tried everything and it picks up the signals but it wont let me connect to any network at all... the phone is just fine except that one problem.. plz any body help us with this stupid problem
flunklunk. said:
u know its funny cus its the exact same with mine exactley the same ive tried everything and it picks up the signals but it wont let me connect to any network at all... the phone is just fine except that one problem.. plz any body help us with this stupid problem
Click to expand...
Click to collapse
i was havin the same damn problem, and i just flashed the 2.11.50.26 radio, and boom baby!! instant network connection. no more 3 beeps and disconnection for me now to check battery life and wifi (no 3g in trinidad yet, so u can't test that)
sim lock...???
After trying different radios by flashing and re-flashing, I've noticed something I should mention. My phone dialer shows a sim icon with a lock on the top left of the screen. Does that shed a new light on things?
sim lock ???
hey sameer... I have the very same issue with my HTC HD2. It is unlocked and I am facing the very same issue that you are when I revert to WinMo 6.5 everything works fine with the same radio. I've tried almost every radio now and have no luck. However, the funny thing is that I do see the sim with a lock when I go to my dialer. I suspect the OS is SIM Locked, however, when in WinMo 6.5 every Sim Card is recognized and works properly
Any luck with the issue yet??
Let me know of your thoughts... btw I'm on Ufone's Network.
It's the sim card!
Problem solved for me and hopefully for salmanjavaid too!
I learnt it the harder way though, by which I mean that I spent money to buy an HD7 and after inserting my sim in my brand new HD7..... no signal again! oooops! Only then it occurred to me to try some other sim cards. My network is also Ufone here in Pakistan. So first I tried a Prepaid Ufone sim (the one with white and orange colour and 64K printed on the back)...and Lo and Behold my hd7 gets the signal and network settings and data connection works fine too! Other operators' sim cards like Telenor, Warid and Mobilink worked fine too. But when I insert the sim card which is in my use back again....no signals again! This sim card is a different version, perhaps not 64K and plain black color on the back.
A call to my Personal Customer Service Executive assigned by Ufone sets the next course of action. He'll bring a replacement sim card for me, when I get back home.
My suggestion to salmanjavaid: try other sim cards first. If they work then get a replacement sim card.
Hope it solves your problem too.
id give this a shot. I'm on vacations in Pakistan and have my Sim Card from O2. I will give it a shot tonight Thanks for the suggestion.
Yes. just in my phone and to only one sim card. When I put the sim in my friend's mobile the speed is normal.
possible reasons: Before some day I went to my village and the network reception there is very bad. I couldn't open any pages(pretty slow) .Now I am back to my previous place but the speed is same. I dont have 3G network here.
I have GT-S7562 rooted(dual sim). the problem is only with one sim card and only on my handset. I tried with new GPRS settings, rebooting, flight mode,network searching, interchanging simcards... not of any help. Its been 15 days since.
So what could have gone wrong? help
do u have a data limit?
What do you mean only one sim card? If you put another simcard (ex a friend's sim) does the phone work correctly?
If thats true then you should try getting a new sim card from your provider.
Keep in mind that your data speed has many limiting factors. (Ex. Service strength/ the cell phones actual capability /geographical location or region) but depending on your service provider, it's realitivaly cheap for a new SIM card in many cases. Last time I needed a new one it was $15...
Sent from my VS980 4G using xda app-developers app
cssekhar said:
Yes. just in my phone and to only one sim card. When I put the sim in my friend's mobile the speed is normal.
possible reasons: Before some day I went to my village and the network reception there is very bad. I couldn't open any pages(pretty slow) .Now I am back to my previous place but the speed is same. I dont have 3G network here.
I have GT-S7562 rooted(dual sim). the problem is only with one sim card and only on my handset. I tried with new GPRS settings, rebooting, flight mode,network searching, interchanging simcards... not of any help. Its been 15 days since.
So what could have gone wrong? help
Click to expand...
Click to collapse
Did you try another sim in YOUR (not a friend of yours) phone? It might be the phone's fault.
|>/\nte said:
Did you try another sim in YOUR (not a friend of yours) phone? It might be the phone's fault.
Click to expand...
Click to collapse
thank u all. As I said the problem seems only with that only sim.. other sim cards are working fine on my phone. Anyway I dumped that sim & got a new one.. All works good now. Don't know what was the problem with that SIM card. even Tech staffs couldn't solve it.
Dmma said:
do u have a data limit?
Click to expand...
Click to collapse
sry for late reply. I think u r thnking about data capping.. mine is limited and on same speed till end of data pack.
cssekhar said:
Yes. just in my phone and to only one sim card. When I put the sim in my friend's mobile the speed is normal.
possible reasons: Before some day I went to my village and the network reception there is very bad. I couldn't open any pages(pretty slow) .Now I am back to my previous place but the speed is same. I dont have 3G network here.
I have GT-S7562 rooted(dual sim). the problem is only with one sim card and only on my handset. I tried with new GPRS settings, rebooting, flight mode,network searching, interchanging simcards... not of any help. Its been 15 days since.
So what could have gone wrong? help
Click to expand...
Click to collapse
7 years later and I am facing that issue. Life is hilarious. Lmao