is there a problem with my phone? - HD2 General

right i think there is a problem with the internet on my phone. It works fine on 3g but when i connect it to my home network nothing internet related works, also the email function doesnt work, i cant view my emails and i cant send them. When i do try to send them a box pops up that says " Cannot connect with current connection settings. To chnage your connection settings, tap settings".
Anyone know if this is a problem or if i just need to change a few settings.
Thanks

anyone know?

There could be any number of causes but the most likely is that the security encrytion key is not correct or is not being recognised.
What type of security do you have on the router? Do you have any form of MAC address filtering turned on?

Do you have a proxy?
When a PPC is connected via USB to a PC, the internet connection becomes a mysterious adventure. I'm interested to know what exactly I should do to make it work all the time.

p_dibb said:
right i think there is a problem with the internet on my phone. It works fine on 3g but when i connect it to my home network nothing internet related works, also the email function doesnt work, i cant view my emails and i cant send them. When i do try to send them a box pops up that says " Cannot connect with current connection settings. To chnage your connection settings, tap settings".
Anyone know if this is a problem or if i just need to change a few settings.
Thanks
Click to expand...
Click to collapse
try hard rest and if not working send it for repair

Related

Periodic Warning Messages

Hello, I've had an XDA II for a couple of days and GPRS is working fine when I want to access the Internet. However from time to time, I get a warning box telling me that the XDA cannot connect to the network, even though I've not requested to do so.
I can only conclude from this that a program running in the background is trying to access the internet. Does anyone know how I can check what is causing this connection attempt?
Thanks in advance.
4eveRed
Exact Message
"Cannot Connect" If you use a modem to connect to your ISP, ensure that is is inserted correctly. To connect to your work network, you must create a modem (dialup) connection or a VPN connection. To create a connection, tap Settings."
Settings - Dismiss
Re: Exact Message
4eveRed said:
"Cannot Connect" If you use a modem to connect to your ISP, ensure that is is inserted correctly. To connect to your work network, you must create a modem (dialup) connection or a VPN connection. To create a connection, tap Settings."
Settings - Dismiss
Click to expand...
Click to collapse
I got the same problem. Unable to find out which program is trying to access internet. Any advice for tools that can help out?
Thanks.
Try installing this freeware firewall:
http://airscanner.com/downloads/firewall/firewall.html
It will NOT try to connect without you knowing what is what and giving the go ahead or the Ney...
- Cheers
Jeff said:
Try installing this freeware firewall:
http://airscanner.com/downloads/firewall/firewall.html
It will NOT try to connect without you knowing what is what and giving the go ahead or the Ney...
- Cheers
Click to expand...
Click to collapse
Thanks. I think this is the s/w I am really looking for.
By the way, 4eveRed, I have found the culprit. It was my XDA2 built-in email account which I accidentally configure to connect to internet every 15 mins.
Check that none of your accounts is configured that way.
Accounts->Accounts->GMail (in my case)->Setup->User Info->Account Info->Server Information Options

MDA VARIO WIFI CONNECTION PROBLEM

i can connect to a access point, but when i try to open internet explorer n try to go on a site it always says page not found after few seconds
but when i got bak to setting - connections - network card - the phone is still connected
i also tried using WiFiFoFum, which locates the access point, click on connect but nothing happens.
can anyone tell me where am going all wrong?
Are you definitely getting connected to the access point - are you getting an IP address? (Check your wireless lan IP settings in the "settings/communication" program, and look in the "advanced" tab)
yes am definetly connected, cuz i keep chekin on "network card" when it keeps failin to load up n it says connected there and also get the IP address as well, signal strengh is just about 60%
Did you make sure your connection /network card is set to connect to 'the internet' ?
I found that makes a difference on mine...
it always has been set to "the internet"
I have the same problem guys.
It seems like it's looking for a modem connection and does not use the existing WIFI connection. This s*cks. :x
I have the same problem guys.
It seems like it's looking for a modem connection and does not use the existing WIFI connection. This s*cks. :x
Have the same problem
I have the exact same problem, any help very welcome.
easy fix, your going to kick yourself. go into the wifi setting where it shows battery setting efficiency and move the bar to the left for "most efficient". it fixed it on my qtek. let me know if it worked
i manage to keep the connection stable after tweaking the wifi settings to performance boost to max instead of power saving mode..
give it a try...
go to settings, select wireless lan, select the power mode tab, slide slider all the way to best performance instead of best battery.
every webpage loads up after i do that
Connection still not working
Hi, moved the slide to best perfomance.
Still can't ping the gateway.
- The manager shows me connected to the network
- The device has a IP
- I can see the device on the router
but still no connection to the other machines or the Internet.
I'm pretty shure I did a config mistake...
Thanks for help
I had the same problem too. I found the answer a few days later after few tries.
I couldn't find the help here, and I wished someone had the answer. Now that I have the answer I am sharing it with you. It's the real answer.
If you have wireless protection, you'll need to set up the connection correctly with your key and your personal WLAN IP address. Once you've setup your WLAN connection on your Wizard correctly, the Wizard will tell you if you are connected or not. That's the easiest part.
Ok, now when you go to IE on your PDA phone, it might just go to a local webpage stored in your PDA memory. When you try to go to an actual internet address like yahoo.com, you get an error message. In that error message, you'll get an option to be linked to a full explanation from Microsoft on how to setup IE properly. You can screw the explanation, and dump this information away for your WLAN setup.
What you really need is to setup your DNS, and alternative DNS. To do that, you'll need to know your DNS, and alternative DNS. If you don't know it, call your ISP, DSL or Cable company to get those information.
To set it up, you go to CONFIGURE NETWORK ADAPTERS >> SDIO WLAN WIRELESS ADAPTER >> NAME SERVERS.
BTW, the Wifi connection is extremely slow. So don't be surprised to be disappointed after all your work. I mean you won't even bother to use it in the bathroom because you'll be done with it, seriously!!!
Good luck.

8525 problems???

I have been reading this forum and many others all day about the wifi problems people are having but none are like mine so I would like to ask this question, I turn on wifi and it will not find my network or any network around. I have tried to manually put in the ssid and ip address and still it will not connect that way either. I have checked and double checked all my router setting (currently set to open with no wep or anything) I am begining to wonder if the wifi is broken? My second problem I have found it when I change the connection setting to my isp I cannot connect to the internet. Maybe a bad setting, I am not really sure. Any help would be appreciated. Thanks
is your router set to broadcast the ssid? if not then that is the problem. if this option is not enabled then no one can see your router.
as far as connecting via a cell connection, make sure you are using an operator cab. I am sure if you do a simple search you will be able to find a cab that will load all of the proper setting for a cellular internet connection.
who is your provider?
Yes, my router does bradcast the ssid and I have four computers and printers that find it without anyproblems. When i turn on wi-fi the phone doesn't even search for a network the icon shows up but I don't get the arrow that go back on forth to show that it is searching or connecting.
I am also having a problem with my 8525. I do get connected but i cant browse the net. Can someone tell me how to setup a connection from scratch to connect to wifi. Thanks
puremc said:
I am also having a problem with my 8525. I do get connected but i cant browse the net. Can someone tell me how to setup a connection from scratch to connect to wifi. Thanks
Click to expand...
Click to collapse
Search around on the Hermes forum. IE doesn't know to use the WiFi connection when it's available. There's a registry key setting that needs to be changed in order for IE to make use of the WiFi connection rather than going out over your data connection with your carrier.

email doesnt work using data connection, only wlan

email doesnt work using data connection, only wlan...how to fix that or you cant fix that?
yep. have had the same issues.. even weirder is that the internet does work but not mail.. not sure if restarting might help, I gave up.
Everything works for me too, just email doesnt update itself when I press receive and send, not even data connection is established.
I have same problem with live msn, but there at least connection establish itself, but then I get connection error...
Everything else using data connection works...
I've found exactly the same thing - some applications only seem able to access the internet when my HD2 is plugged in to my PC or using wifi.
make sure in settings/all settings/connections/connestions under your proxy settings you do NOT use the "connect using proxy server"
My phone provider uses proxy, in manual setting is written you should select this option...if i set it off...everything will work or settings there will be deleted and i will have problems with internet connection then...?
For my provider (Vodafone) the written instructions are to use proxy also, however without it all is working-class perfect, mail AND internet. just try it. At the customerservice they told me that for the high-speed connections as the HD requires the standard settings simply aren't correct.
i had exactly the same problem and i figured out that it was because the opera / connection registry tweaks ive found in "Leo Hints&Tips" thread... Reverted everything to original values and it worked for me ...
I dont use any tweaks except bsb tweak and email didnt work before i had bsb tweaks...
I have almost the same issue... Everything works over the data connection except Remote Desktop.
Proxy disabled btw. What gives?
Grtz
Lukas

Help using wifi with email account. Pic inside

Hi guys. once more I'm trying to find whats preventing my email account to connect using the wifi connection. It seems as it will only connect through 3g data connection. I've tried everything. the only thing I can think of now is that there's a problem with the wifi modem driver because as you can see in the pic below it wont appear as a modem connection:
can anyone check is they have another option there that I dont?
It'd be very appriciated. Thanks!
i face the same problem, I couldnt send email using wifi except 3G.
Well than lets find out whats wrong! Do you have those same options like I have?
I think that people that have a working email client should have another option there for the broadcom etherenet card and I want to compare.
Why are you going so "deep" in the "useless" settings?
Set your network cards to connect to "the internet", not "work", and set the email client to use "the internet"... and everything will work together nicely.
It does not work that way. When I send/recieve I get this messege:
Cannot connect
Dialed:
The answering modem has disconnected. To check your modem connection settings and change them if needed, tap settings.
Bump.
Cant someone just look and tell me wheter he has the same options like the pic in the first post? maybe he has diffrent/more options?
yosi199 said:
It does not work that way. When I send/recieve I get this messege:
Cannot connect
Dialed:
The answering modem has disconnected. To check your modem connection settings and change them if needed, tap settings.
Click to expand...
Click to collapse
That would mean your 3G connection doesn't work either... but you did say it was working earlier, right?
I'm on WM 6.5 and the screen is different. But in the options I only have 3, Bluetooth is absent.
BUT that screen is not related to wifi at all, so your problem should not be there.
This connection screen is set by the configurator for your country/operator to get the data/mms connection settings. If those work, the problem is somewhere else.
If it helps .... I only have the 3 options you have. BUT I am pretty sure that the screen shot you showed has nothing to do with your ability (or inability in this case) to establish a wifi connection.
I re-set up my Telstra WAP connection and then my Active Sync settings in order to connect to Exchange as it did not connect straight out of the box (gotta love Telstra!) but all is working now that I have selected "The Internet" and have the right Telstra settings ....
Sorry I cant help anymore ... hope you find a solution though!
yosi199 said:
It does not work that way. When I send/recieve I get this messege:
Cannot connect
Dialed:
The answering modem has disconnected. To check your modem connection settings and change them if needed, tap settings.
Click to expand...
Click to collapse
I had the same problem last night at home, and quick resolution was to reset the WiFi access point. I know for a fact that it's not the HD2 because occasionally I had the same problem with my old phone (Nokia E60).
However, I too was puzzled by the message you are quoting. If WiFi does not work, the HD2 should fall back on 3G / GPRS / GSM, which in this case it does not.
I'm not sure whether your problem too may be related to the access point. If I were you I would:
a) Turn WiFi off on the HD2 and check that mail works fine;
b) Check that you have set your WiFi connection and your email client on the HD2 as suggested by kilrah earlier (to connect to "the internet", not "work", and set the email client to use "the internet")
c) Turn WiFi on and check that the HD2 does indeed connect properly to the access point (green tick mark next to the SSID). If it doesn't try resetting the access point.
d) If it does, check that email works as expected (which at this point should be the case).
Hope this helps.
The most "effective" -simplest- solution i was able to find to the problem is to "duplicate" the email account.
The "duplicate" accout was created "while i was connected to the internet via wifi".
Actually this "alternative" account was created - obviously with a different "name" - to be able to clearly identify it and different smpt - to be able to send messages via the adsl provider-.
Now when i want to check the mail via 3g i use one account while when i want to connect via wifi i use the "alternative" account.
This way you may have every now and than the problem of duplicate incoming messages which need to be manually erased but at least don't have to make too elaborate modifications to the settings prior to access the mail.
I have the same problem but the other way arround. I mean that my Gmail account won't sync unless I'm on Wi-fi . Through Gprs it won't work !! I get a "Cannot Connect" message. HELP ME

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