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Dear all,
I set up an email account (my workplace's) for my jade today. I am able to receive emails. However, sending emails is not possible. I will get an error message sayin that "message cannot be sent... check if there is network coverage..." I use WIFI and i am sure that there is network coverage.
Can someone please advise on the solution?
Thanks.
Delete your account definitions and try again.
Try also to configure a gmail account for example...
Hi, i tried all means i could to no avail... the error message kept poppin out...
i installed the official microsoft hotfix (tried both the msi and cab versions), to my disappointment, it did not work.
i gave up on my company email account and tried my personal yahoomail account. i seemed to have a prob with the username, i tried enterin [email protected] or just simply XXXXXX as the username, but the system did not recognize it and gave an error message.... at the end, ya, i gave up again...
can someone please enlighten me?
i bought this smartphone with the purpose that i can send/receive emails on the go... but this bug is drivin me crazy.
somebody, help... and thanks.
Can U send emails using yahoo mail (or gmail, hotmail) through normal browser ?
For company emails, sometimes a certficate is required (especially outlook). Check with your administrator.
and try to set up the email account with the program http://www.mymobiler.com/ to be very sure not to mistype anything.
af the end, if nothing works, maybe a hard reset can help? be sure to backup contacts and calendar!
Mail
An Yahoo account is html based and if you want to send and recieve, just visit the website. On the other hand if you have an account from your isp you have to configure the pop and smtp server. Just follow the instructions on your Jade
If you are using POP or IMAP looks like your SMTP options are not correct. Check with you email account company
Dear azahidi, DaM79, hadimassa and colonel,
Many thanks for your posts... however, i gave up le... now i use opera browser to send emails...
By the way, will HTC release a Windows Mobile Pro 6.5 update for Jade? If it does, then upgradin to WinMo 6.5 might solve the problem.
I have seen people flashin their PPCs with WinMo 6.5. Is it tough and dangerous? Anyone can share?
greyie said:
Dear azahidi, DaM79, hadimassa and colonel,
Many thanks for your posts... however, i gave up le... now i use opera browser to send emails..
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Click to collapse
did you try to do a hard reset? maybe you have some software installed which blocks the config... dont give up! via opera is not very comfortable, right?
wm6.5, we will see. i think i remember to have read about update possiblities on http://wmpoweruser.com or on http://www.1800pocketpc.com. the general message was, update yes, but it depends - in our case - on HTC if they will release an official update.
hi DaM79,
yes, sendin emails with opera is troublesome...
i actually had tried a hard reset, but the problem persists...
still, i thank you for your help.
winmo 6.5 looks cool... i think i will wait for an official ROM or at least, when a stable and bug-free custom ROM is available.
by the way, i love Jade, it is very useful.
are you using the stock rom? what does htc support say? i mean this cant be possible somehow. i had a wm5 device before, ipaq, and email setup was more difficult but worked.
hi Dam79, i did not consult htc support and i dun think i will. does a stock ROM mean the original ROM that comes with the phone? if so, yes.
Can't send out emails too!
I have EXACTLY the same problem! I can receive emails from my work and from yahoo, but can't send out. The same error message appears and when I try to configure the email settings again, the password saved by my phone is always different than what I originally set. In the end, I also gave up and just used the browser. It would be good, though, if this problem's solved.
I bought my jade from Singapore; maybe it's a ROM problem?
Can't send emails
Is there anybody who has encountered and solved this problem?
Hi
I am trying to set up an account using Emoze.
I have downloaded the WinMo Client and installed no issue on my phone. However, when I try to set up an account I get the following message "Currently server is not available. Please try again later". This has been an issue since Xmas day.
I have deleted the app and reinstalled a number of times but always with the same result.
Has anyone else been able to set up an account?
Would someone be willing to check for me please?
I have attached the cab file below. You will not need to actually set anything up, if you click add account and then get to the next page without the error message, you've got further than me and I'll know that there is something wrong with my device!
I am using ROM 1.61.
Would really appreciate any help!
On a seperate note. I'm trying to use this to access my OWA account as ActiveSync has been disabled by my company. I have also tried Seven but have not been successful setting up an account.
Does anyone know of any other service that allows you to access emails via OWA when AciveSync has been disabled. I found Chronobis but it only supports one way i.e. you cant delete emails from your phone and have them delete in your exchange server. Anyone got any ideas?
Thanks
I've been able to use EMOZE on my HD2 to access the company's OWA since i've got it. I've actually installed in few times since i kept on changing my ROM version till i found one i was fully happy with.
Let me know what it is your doing exactly and i'll try to help you out.
Still waiting for your response on what to do with emoze
Just sent you another reply via your email, and have attached a snapshot of both my OWA and my POP3 account configured on my HD2.
Gooner4_1998 said:
Hi
I am trying to set up an account using Emoze.
I have downloaded the WinMo Client and installed no issue on my phone. However, when I try to set up an account I get the following message "Currently server is not available. Please try again later". This has been an issue since Xmas day.
I have deleted the app and reinstalled a number of times but always with the same result.
Has anyone else been able to set up an account?
Would someone be willing to check for me please?
I have attached the cab file below. You will not need to actually set anything up, if you click add account and then get to the next page without the error message, you've got further than me and I'll know that there is something wrong with my device!
I am using ROM 1.61.
Would really appreciate any help!
On a seperate note. I'm trying to use this to access my OWA account as ActiveSync has been disabled by my company. I have also tried Seven but have not been successful setting up an account.
Does anyone know of any other service that allows you to access emails via OWA when AciveSync has been disabled. I found Chronobis but it only supports one way i.e. you cant delete emails from your phone and have them delete in your exchange server. Anyone got any ideas?
Thanks
Click to expand...
Click to collapse
I am having the same problem as described above.
I am trying to connect througth MetroPCS proxied data connection.
Could someone please tell me if there is a way to make this program work through this type of a connection?
Thank you all in advance,
luke
I have tried to set up hotmail on my HD2 as per HTC website instructions
http://www.htc.com/uk/howto.aspx?p_id=297&id=168&page=2
Only stage 5 doesn't appear on my phone and when I have finished I never receive mail to this account even though I know my PC account is receiving mail. What do I do?
Are you sure you're entering your hotmail address correctly? HD2 should pick up on a hotmail or live address. What domain is your address at? If it's a different address set up for a passport it may not work
i think you should try thewindows live application from the marketplace. once you have it, you can sync mail...and probably.conracts too.
having the similar problem... my account is hotmail.co.uk and when i try to setup it says either pass or id is incorrect but i am 100% sure that pass is correct...is it something to do with .co.uk
help please!!!
thanks
As mentioned by tshizzle - use Windows Live. It automatically sets up your hotmail account when you set that up.
It should be on your phone already, but there's a newer version on the Marketplace.
johncmolyneux said:
As mentioned by tshizzle - use Windows Live. It automatically sets up your hotmail account when you set that up.
It should be on your phone already, but there's a newer version on the Marketplace.
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it dosnt work there either...same problem for me atleast
I hate to say this, but you must be entering the information incorrectly.
After entering the information in step 4, can you take a screenshot (use BsB Tweaks if you don't know how to do this), and upload it for us to check for you.
It works for everyone else, so it must be something you're doing.
Hotmail
Can get my .com to sync, but not my .co.uk. Maybe its .uk that as a problem.
I just added a hotmail.co.uk account and it worked for me. Strange problem this is.
Timax_50 said:
I have tried to set up hotmail on my HD2 as per HTC website instructions
http://www.htc.com/uk/howto.aspx?p_id=297&id=168&page=2
Only stage 5 doesn't appear on my phone and when I have finished I never receive mail to this account even though I know my PC account is receiving mail. What do I do?
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Click to collapse
Hi Timax. I think I know what your problem is. I noticed you are with Tmobile, so am I and I kept running up against the problem where it gets stuck at stage 4 of 5! Very annoying. Apparently it's because Tmobile diverts the service via their proxy server. Follow the instructions in the thread below on post #2 and it should be fixed!
http://forum.xda-developers.com/showthread.php?t=599822
johncmolyneux said:
I just added a hotmail.co.uk account and it worked for me. Strange problem this is.
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what is the incoming/outgoing mail server have you used...what do you put under these boxes?
My hotmail was set up through LIVE and my inbos is just not being updated, unlike my gmail and outlook ones. I know this becuase I just checked my hotmail account on the computer and I have 3 new emails and this has not been updated on the phone. However when I press send/receive on the phone it does sownload the new emails. Anyone know a way of sorting this out, it's annoying having to do it manually everytime!
johncmolyneux you rock i had been banging my head for days trying to get my hotmail to work, and the answer was right under my nose. i just needed to update to the new windows live app. man i feel like a dumbass for not going back to basics before jumping into all the other stuff. Thanks a Million bro!!!
I have to agree that it's very hard to make hotmail account working properly, while Gmail, Yahoo! mail work fine.
I've tried so many times and everytime it behaves differently. Once it went through all the mails and get the first mail(many years ago) then stopped working. Once I setup through Windows live, it took me to the Windows Live web page then stopped at there...very frustrated...
Now, at last, it works like a charm--but I have no idea how I did it since I've done so many times, each time is a little different and I am totally confused...
First off all: I checked this website (heck! I checked half the internet) and I didn't find a solution to my problem.
Now, what is my problem?
When I first got the HD2 I really wanted to get my hotmail account on my phone.
Now there is a tab under email called "hotmail1".
I can't delete it (it's greyed out), I can't open it, I can't do anything with it!
I already read that unsyncing your windows live account with your emailaddress would help, but nothing. Also, when I want to make a new hotmail account it just transfers me to "windows.live.com"
(I also tried using a fake email and then changing it to hotmail afterwards, didnt help, I got transfered to windows.live.com)
sorry if some of the menunames are wrong, my phone is dutch
Hi
I have exactly the same problem but it doesnt look like other people have come across this problem to find a solution.
I have set up my phone exactly the way I like it, its working fantastic. I dont want to resort to a hard reset
Exactly!
I have all my programs, preferances and hotfixes in just the way I want them. I'd hate to do all that again just for hotmail.
I can't help you get rid of any dodgy accounts that you've already set up, but I can tell you how to set up a hotmail account correctly.
Run Windows Live in your start menu and enter your hotmail account details in there. That will automatically create an email account on the phone for you, and will even give you the ability of push email. It's pointless trying to manually set up a hotmail account, unless you want more than 1. If you do then you need to read tip #43 in this thread...
http://forum.xda-developers.com/showthread.php?t=583638
As for getting rid of the problematic accounts they you've already created, I'm sure someone on here will be able to help you rid yourselves of them
The funny thing is that trying to create a (new) account with windows live just redirects me to the mobile.live.com site
Yep, same problem here, just redirects to the website.
If I try to create another hotmail account with the same details, it wont allow me to saying ' you've got another email account with the same name'!!!!
Annoying!!
It is probably because you are using (or have used) My Phone or Windows Live on the phone to connect to hotmail.
The way I do it is through Windows Live. So go to Marketplace and make sure that you have the latest Windows live app, then sign in to your account from there.
Tried it and failed
Still a greyed out hotmail1 (non functional)
When I want to send a new message, I can only choose "add a new email address" or another emailaddress (my studentmail).
THat's probably not how it's called on the english rom, but it comes close to the dutch translation
pietme said:
Tried it and failed
Still a greyed out hotmail1 (non functional)
When I want to send a new message, I can only choose "add a new email address" or another emailaddress (my studentmail).
THat's probably not how it's called on the english rom, but it comes close to the dutch translation
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Click to collapse
I got mine fixed when i signed in on my computer's browser with my hotmail account. Then i tap send/receive on the phone and it connected to the server... not really sure if this is a fixed? but it did fix my gray thing.
Tried and failed
Still greyed out!
Is there a way to completely uninstall msn messenger on your mobile phone?
I hope that might work
If you set up your hotmail thru windows live, you have to change the setting thru windows live also. I had the same problem as you. I was not able to delete hotmail account thru the regular email setup. Then I remember windows live, so I went in there. I choose the option to switch to another windows live account. It will then asked for your credential. Hit cancel and voila.. my hotmail account is gone.
I had this too, I set up my hotmail account via the introduction screen when you boot your HD2 for the first time. Then, I tried to set up my hotmail via Windows Live. When syncing with my pc, which collects hotmail in Outlook, I got a third Hotmail account, all non-functional (actually only syncing via wifi actually, to make it weirder). I decided to hard reset.
The proper way to setup Hotmail is via the Windows Live application, you can't set it up via Outlook (mobile or from your pc). Ang_rudy's solution might work, the other solution is hard resetting, which is far from optimal of course.
can any1 help i have had the HD2 for 2 days, i havent been able to set up hotmail account, but i also cant access my facebook either. i really dnt want to take it back but i have got clue how to resolve these issues.
any assistance would be greatly appreciated
Please help!!
i have had my HD2 for 2 days now iv tried setting up my hotmail account, lmao it might aswell give me the big "FU" facebook doesnt work either just comes up with, "you need to connect to the internet" well ob not cause i can get into facebook through opera!!
can any1 help or will i get the same useless answers as i do from O2 " its a new phone we dnt how to fix these problems yet" my answer to that is dnt F sell to people then.
Thank god i kept my 3GS never had any problems with that
I recently updated my ROM from o2 stock 1.43 to stock 1.72. Since then I've been unable to set-up my Hotmail account. This has been doing my head in for a few days now, I've searched the forum but can't find anything that's relevant.
Here's my problem step by step: I select Add mail account then other, as Hotmail isn't listed. I then enter my e-mail address & password and click next. What happens next has never happened before when I've tried to set my hotmail account up from within a phone and has left me bewildered??
My Opera 10 browser now launches and takes me to the online Hotmail website??? WTF!!! After exiting the opera browser, I return back to the add mail account screen and I'm promptly back at square one?
Any help/ advice would be much appreciated.
Thx.
can you not input the settings for smtp, imap, pop3 etc manually???? im not sure which hotmail uses hence why i mentioned them all.
There is a few threads about hotmail mate
I wouldn't bother setting it though Sense...
Open Windows live and do it from there......
If you must then you will need mail.live.com. that is they worked for me the last time I set it though Sense...
I do have one question for HTC... Why the F**k are you selling a windows device that doesn't have the hotmail setting in Sense???????????????????????????????????????????????????????????????????????????????????
Oh you may want to update your version of Windows Live from the Marketplace
Demon_man said:
can you not input the settings for smtp, imap, pop3 etc manually???? im not sure which hotmail uses hence why i mentioned them all.
There is a few threads about hotmail mate
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Click to collapse
Thx for the reply.
I've tried to input the settings manually but after entering my e-mail address, password and clicking manual set-up the same thing happens i.e opera browser fires up and takes me to the web based Hotmail???
give Neville.Holland reply a go, I no that works
Neville.Holland said:
I wouldn't bother setting it though Sense...
Open Windows live and do it from there......
If you must then you will need mail.live.com. that is they worked for me the last time I set it though Sense...
I do have one question for HTC... Why the F**k are you selling a windows device that doesn't have the hotmail setting in Sense???????????????????????????????????????????????????????????????????????????????????
Oh you may want to update your version of Windows Live from the Marketplace
Click to expand...
Click to collapse
Thx for the reply.
I'm not even given the opportunity to enter any settings manually as soon as I've entered my address and password and either clicked manual setup or the next button, my opera browser launches and takes me to the web based hotmail.
I totally agree with you that the Hotmail setting should be on the phone.
Demon_man said:
give Neville.Holland reply a go, I no that works
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Click to collapse
But I've setup my Hotmail account previously on this phone (HD2) via the Add Mail Account screen and never had any problems up until now.
Thanks for the suggestion tho', I may need to try that.
Can anyone help with this please? It's seriously doing my head in!
Me too, but I've fixed it
Hi,
I had the same problem when updating OS, what previously was a simple task became impossible, and as for taking me to the website, WTF barely covers it!
The answer is in the post from Neville.Holland, simply re-install 'Windows Live' from Marketplace and obey all the instructions, once the 'old WL' is removed and the phone restarts you'll find 'hotmail' is there in your list of email accounts as it was before...
Hooray
when inputing the email address at the start, just misspell it (notmail.con for instance) which prevents the wizard recognizing it. fill in all the rest of the details manually, then save it, then edit it and correct the address.
That's a weird problem, but sam's suggestion should definitely work. If not give provisioning a try. Just look around XDA and you'll figure it out.
Budski GB said:
Hi,
I had the same problem when updating OS, what previously was a simple task became impossible, and as for taking me to the website, WTF barely covers it!
The answer is in the post from Neville.Holland, simply re-install 'Windows Live' from Marketplace and obey all the instructions, once the 'old WL' is removed and the phone restarts you'll find 'hotmail' is there in your list of email accounts as it was before...
Hooray
Click to expand...
Click to collapse
thats the right answer
i had the same problem mine was a hotmail.co.uk address. so i entered it in sense as hotmail.com it then took me to the live log in screen where i changed it to hotmail.co.uk it then saved that and synced all my emails and left them all working fine on sense.
Manual Hotmail Email Setup
samsamuel is right on! Hope I'm not raising the dead post here, just thought I can up some details for reference on manually setting up a hotmail email account as lots of light roms are without the windows live package (it's not quite a small install and it needs to reside on the device) and I've read through and met some probs on my own when installing the cabs...
So as samsamuel said, just mistype the "@hotmail.com" part when you set up your hotmail account manually in Messages. You'll skip the windows live wizard (which I don't even have installed anymore). Here are the settings that worked for me (diamond on wm 6.5):
Incoming mail server: pop3.live.com:995
Account type: pop3
Outgoing (smtp) mail server: smtp.live.com:25
CHECKED "outgoing server requires authentication"
CHECKED "use the same user name and password for sending e-mail"
Under "advance server settings": CHECK BOTH "require SSL for Incoming AND Outgoing email"
After all that, right before it starts to sync, just stop send/receive and go back to the account setting and fix the mistyped "@hotmail.com" earlier.
That's what worked for me; incoming and outgoing tested. And I'm not sure about this, but for people who want to sync more than the 50 email limit (when you setup via windows live), you might be able to do it by setting the period of download to "from the past 30 days" or I guess "all messages". I don't have that many emails as I don't use hotmail that much so you better try it out if you're interested (it might take some time to sync though if you have lots of emails... so 3g or wifi it).
thanks for the help, samsamuel!