my phone has developed a problem whereby the phone stays connected after the call has ended. the phone eventually freezes then i have to reset the phone to start it again. any help?
thanks
dontrelle said:
my phone has developed a problem whereby the phone stays connected after the call has ended. the phone eventually freezes then i have to reset the phone to start it again. any help?
thanks
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Click to collapse
I also had this issue sometimes. I had to wait about 10 seconds before the screen refreshed. Since the last patches the problem seemed to be solved.
my phone does not refresh at all. i have remove the battery to restart the phone.
which patch are you referring to? any links...
thanks
dontrelle said:
my phone does not refresh at all. i have remove the battery to restart the phone.
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Click to collapse
Same thing happened here twice - end a call, screen goes black, and I must pop the battery.
dontrelle said:
my phone does not refresh at all. i have remove the battery to restart the phone.
Click to expand...
Click to collapse
FWIW, a few people suggest in this thread here that a similar problem is caused by a corrupted storage card.
Haven't tried scanning or reformatting card, but I do still get the "black screen of must pop out battery" two or three times a week.
Related
Hello
My HD2 Worked well for a long time, but now everytime I press the "sleep" key it turns off for half a second then turns back on and proudly displays the lockscreen without me pressing anything. There is no way to turn the screen off and go in standby mode anymore.
Obviously the battery drains so much faster from not being able to have the screen off and this silly problem actually makes the phone unusable
I flashed a few roms using HardSPL and now HSPL2. I'm currently running Artemis 11.0, the problem appeared may days after flashing while using Artemis ROM 9.0. A hard reset seemed to fix it but the problem reappeared. Today flashing 11.0 only solved the problem at first boot.
Anyone had that before? Not sure if it's software/rom related or not anymore. HELP
As far as Ive seen, its only you an me who have had this problem so far.
Honestly, Im relieved to see someone else with this problem.
I had exactly as you described, but using Axlor roms.
It worked fine for 1/2months, then all of a suddon the screen backlight wouldnt go off, but a reset fixed it.
But it got worse and worse.
Now nothing will work...
Ive taken everything back to stock, and i mean EVERYTHING! Not a single app installed.
And I still have this problem. I've tried it all.
I think its a warrenty job....
EDIT:
I also noticed the backlight will go off fine when the phone is charging, is that the same for you?
I just sent the phone off to Tmob today, to see if they can fix/replace it.
I'll keep you informed.
Same problem. Was running fine on stock ROM 1.66 then backlight did not dim and would not go into standby. Put into standby, screen goes off then straight back on to the lock screen. Since then have had other problems at boot, sometimes it locks on HTC white screen needing battery removal, sometimes launches straight into Navipanel and will not exit, HTC sense homescreen sometimes launches in landscape and will not go into normal portrait mode. Reflashed with different ROM's same symptoms persist so have returned to Vodafone UK under warranty, fingers crossed.
i've had this on early versions of the rom i use, the chef fixed it, making me think its the software, not your phone.
I experienced this issue when I minimised a game called virtual pool. Closing it in task manager would then allow me to permanently make the phone sleep.
samsamuel said:
i've had this on early versions of the rom i use, the chef fixed it, making me think its the software, not your phone.
Click to expand...
Click to collapse
How come Ive still got the problem after reflashing several times and taking everything back to exactly as it came from the box?
flannco said:
Same problem. Was running fine on stock ROM 1.66 then backlight did not dim and would not go into standby. Put into standby, screen goes off then straight back on to the lock screen. Since then have had other problems at boot, sometimes it locks on HTC white screen needing battery removal, sometimes launches straight into Navipanel and will not exit, HTC sense homescreen sometimes launches in landscape and will not go into normal portrait mode. Reflashed with different ROM's same symptoms persist so have returned to Vodafone UK under warranty, fingers crossed.
Click to expand...
Click to collapse
I too have had the navi panel problem.
Im praying they fix mine under warrenty
Yes the problem is exactly what you describe, hard reset and flashing to a stock rom doesn t fix it with no programm running in the background
Navipanel seems to be on randomly sometimes so can I guess it could be related.
I found a fix, after starting the phone, plugging and unplugging the usb cable to the phone WHILE THE SCREEN IS ON fixes it but only until the next restart
Considering sending it for warranty now.
Thanks for replies! If anybody knows more let us know
Update re standby problem
Got my phone back from Vodafone UK today. Was advised software corrupted and that they had reflashed and it had been fully tested and was now working fine.
On power up (even without SD card or SIM) it had exactly the same fault as before, when put into sleep mode the screen comes back on after about 1 second.
I tried the plug in and remove USB lead fix and this also works for me until the next restart so it would seem that this must be a hardware problem.
flannco said:
Got my phone back from Vodafone UK today. Was advised software corrupted and that they had reflashed and it had been fully tested and was now working fine.
On power up (even without SD card or SIM) it had exactly the same fault as before, when put into sleep mode the screen comes back on after about 1 second.
I tried the plug in and remove USB lead fix and this also works for me until the next restart so it would seem that this must be a hardware problem.
Click to expand...
Click to collapse
I have a feeling mines going to come back from tmob in the same state i sent it in...
What other options do with have if they sent it back without fixing it?
any info? I still have not had mine back.
bump... any more infos on this?
CrocMonsieur said:
bump... any more infos on this?
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Click to collapse
Ive noticed allot more people getting this problem. So its not only us.
Tmob are replacing mine, so Im guessing its out of our control now.
did any of you guys try performing a task 29 in between flashing roms? it may help
Audio Oblivion said:
did any of you guys try performing a task 29 in between flashing roms? it may help
Click to expand...
Click to collapse
Actually no, I overlooked it.
Probably would have been a good idea
Prehaps thats worth a try Mr Opr
CrocMonsieur said:
I found a fix, after starting the phone, plugging and unplugging the usb cable to the phone WHILE THE SCREEN IS ON fixes it but only until the next restart
Click to expand...
Click to collapse
Thanks for this workaround. Now with the urgency gone hopefully somebody finds a lasting solution without the need of sending it in..
I have same problem guys after 4 months using. ...and my HD2 is unusable with no standby. I mean battery gets weak during 2-3 hours. Whats your guess guys is it software problem. Cause Im afraid of this is hardware prob because after reset goes my device in wrong state.
Help!
Sadly I'm running into this same error with my t-mobile hd2....getting serious power drain...can anyone confirm if the task 29 helped at all? Mine won't stay off for more than 30 seconds.
** Found out the google easy sms beta app I was running had a service which was causing the app to come out of standby...uninstalling this app cured the problem.
For me, it was a sd slot problem. When i removed the sd card, phone always waked up after 0.5 seconds, and card was detected as bad.
Now the SD slot was changed (under guarranty) and it work fine, no wake up if sd slot is empty.
Any update on this? My HD2 starting doing this today as well
And I have no usb cable at work to 'trick' it. The only option is to pull the battery which I don't want to do. This is ridiculous. Am I going to have to hard-reset the damn thing to fix it?
FYI I didn't do *ANYTHING* to my phone in a couple of weeks (no new apps, etc.) and it started doing this out of the blue.
You hit the red 'end call' button and it goes black..then comes right back on.
The odd thing is it *thinks* its plugged in because the only screen setting I can get it to acknoweldge is the 'backlight level when charging'. So somehow my phone thinks its plugged in even though my only usb cable is back home.
Grrr. No registry tweaks or temp files I can delete to reset this behavior?
I find that my Minis' on/off button is unresponsive occasionally and I was wondering if anyone else felt theres was also?
Ive only had this issue when the phones locked and I bring it in and out of showing me my status. It appears the bottom icons have to light up before it will react to my press of the on/off button again.
Same for me ! Sometime I need to remove battery to restart using my HD MINI ...
Any solution ?
hi there
i think i have bad news!!!
my phone is Unresponsive sometime and some time turn display on show me you want turn off divece???
do you remember this problem on Nexus one????
i think our PDA had that problem too!!!
it's just my idea but i think it's true!!
any idea??
brutaled said:
I find that my Minis' on/off button is unresponsive occasionally and I was wondering if anyone else felt theres was also?
Ive only had this issue when the phones locked and I bring it in and out of showing me my status. It appears the bottom icons have to light up before it will react to my press of the on/off button again.
Click to expand...
Click to collapse
I have the same problem, sometimes, the button is not responsive. There should be a solution for it. Someone has to report to htc.
I have the same problem, i think that it is caused by either to many running applications or by a application that hangs.
for the most i just have to wait a minute or two and then it works again.
Last time i connected the charger, it also worked and i have also tried to call the phone from another phone. it also worked.
/Floffy
Floffy said:
I have the same problem, i think that it is caused by either to many running applications or by a application that hangs.
for the most i just have to wait a minute or two and then it works again.
Last time i connected the charger, it also worked and i have also tried to call the phone from another phone. it also worked.
/Floffy
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Click to collapse
yes... I think it's because of many programs... I have this when I'm doing something and I push the button fast to turn of the screen and suddenly remember I forgot something and push it again to turn on... I think It's normal!!
sometimes it's anything but normal, but i found a soft reset (or hard reset for that matter) often is the solution. So it's most likely an application or process that hangs, leaving it for a few minutes and then trying to unlock it usually does the trick
Well from yesterday, phone suddenly keeps rebooting. Also it comes to intial HTC screen and reboots then after some 3-4 times of doing the same next boot animation comes.
I tried to locate the problem, and i believe it has to do something related to SIM/SD card cover. If the phone is in my pocket then reboot occurs frequently.
Anybody has faced it.
mitmeister said:
Well from yesterday, phone suddenly keeps rebooting. Also it comes to intial HTC screen and reboots then after some 3-4 times of doing the same next boot animation comes.
I tried to locate the problem, and i believe it has to do something related to SIM/SD card cover. If the phone is in my pocket then reboot occurs frequently.
Anybody has faced it.
Click to expand...
Click to collapse
NOPE never faced it.. but look in the general thread.. i think i have read some like this before which was solved ? btw r u on stock rom or custom rom ?
it appears to be on...if i plug into computer i can hear the computer "ding" and box pops up on computer...any ideas?
it was at 60+% last night when i went to bed...running BAMF 2.3.1...
problem solved
pointman_12 said:
it appears to be on...if i plug into computer i can hear the computer "ding" and box pops up on computer...any ideas?
it was at 60+% last night when i went to bed...running BAMF 2.3.1...
Click to expand...
Click to collapse
contacted google...they had me plug the 7 in...hold the power button down for about 20 secs or so...it actually rebooted...was told it is an issue with the 4.1.1 bootloader not playing well with the device...does not happen often...so if this happens to you...plug it in...hold down power button until it wakes up or reboots...
pointman_12 said:
contacted google...they had me plug the 7 in...hold the power button down for about 20 secs or so...it actually rebooted...was told it is an issue with the 4.1.1 bootloader not playing well with the device...does not happen often...so if this happens to you...plug it in...hold down power button until it wakes up or reboots...
Click to expand...
Click to collapse
I have exactly the same problem, happened to me two times today already.
Nearly once a day I'd say.
Did google say, if they are working to fix this bug? It's strange that no one else is reporting about this problem...
pointman_12 said:
it appears to be on...if i plug into computer i can hear the computer "ding" and box pops up on computer...any ideas?
it was at 60+% last night when i went to bed...running BAMF 2.3.1...
Click to expand...
Click to collapse
sounds like sod(sleep of death). its most likely a bamf rom/kernel issue, not a google issue. sod usually occurs because of lowered core voltages or from undervolting. sleep of death is when your device wont wake but is still on. a force reboot will bring it back.
ShaolinAvenger said:
I have exactly the same problem, happened to me two times today already.
Nearly once a day I'd say.
Did google say, if they are working to fix this bug? It's strange that no one else is reporting about this problem...
Click to expand...
Click to collapse
Just wanted to add, that rotation sometimes stops working on my device. If I toggle Auto-Rotate in the notification bar, this will result in a complete freeze and I have to force reboot as well. Thought the problem was gone after a factory reset, but startet again.
I think I will get a replacement device on monday...
ShaolinAvenger said:
Just wanted to add, that rotation sometimes stops working on my device. If I toggle Auto-Rotate in the notification bar, this will result in a complete freeze and I have to force reboot as well. Thought the problem was gone after a factory reset, but startet again.
I think I will get a replacement device on monday...
Click to expand...
Click to collapse
try a different ROM/kernel.
simms22 said:
try a different ROM/kernel.
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Click to collapse
Currently I'm using stock ROM/kernel. So this is a known software bug and no hardware problem? Haven't found many threads about this problem, so it seemed not to be that common. That's why I though about a hardware defect.
Hi everyone!
So I just had this problem after I woke up yesterday. I googled a lot but only found similiar problems.
Let me tell you what happened chronologically:
After turning the phone on in the morning it started updating apps as if I was doing a firmware update: "updating apps 1 of 135" etc. Note that my nexus was already running on 5.1.1 and had the latest updates installed.
Now it randomly freezes the screen on whatever screen it was before it happens and it won't respond to any touch input. This can also happen when not using the phone, then it will freeze at the lockscreen (the time freezes with it so sometimes i can see at what time it froze). Also, it loses connection with Wi-Fi as i'm using Whatsapp Desktop when i'm on my laptop and it mentions me that my phone is not connected.
The only thing that "fixes" (temporarily) it is a reboot. Now sometimes, on the lockscreen, i can just hold the power button and the pop-up comes in to turn the phone of, which i can somehow just tap on an it responds by turning the phone off. But sometimes (less frequent than the latter mentioned) the pop-up doesn't come in and holding the power button for a few secs will do the trick.
I hope I informed you all enough and my end question is: does any of you know what this is? How i can fix it or what i can do to prevent it or anything as I am hopeless. (my G3 is up for reparation so this is my sisters old phone, i had a nexus 4 myself for 2 years before the G3).
Thanks in advance!!
The best way to test it is by reformat the OS.
I positively think that it will solve the problem.
Since the phone is no longer under warranty, I guess there is no harm to install custom rom on it. They are fast and stable too.
Hope this help. Good luck.
Sent from my Nexus 4
EXACT thing happened to me too. Backup your data and hard reset from recovery. This fixed it for me
Same problem here bro, but neither custom roms or factory reset helps.... Is there anyone who has successfully solved the problem ?
multimedias said:
Same problem here bro, but neither custom roms or factory reset helps.... Is there anyone who has successfully solved the problem ?
Click to expand...
Click to collapse
Then it's time to change the screen or phone. Looks like it is a hardware issue.
Nitin
nitin.chobhe said:
Then it's time to change the screen ...
Nitin
Click to expand...
Click to collapse
I agree, your screen needs to be replaced.