Touch HD switches on at random times - Touch HD General

Hi,
I have a strange problem. My touch HD switches on at random times. Very annoying if your phone is in your pocket and starts dialing other people without me knowing about it...
It started when I installed WM6.5 roms with Manilla 2.5.
I run currently on:
- OS version: 5.2.28002 (wm6.5 build 28002.5.3.0 pv)
- Manila version: 2.5.19211619.0
- ROM version: 1.59.841.5 WWE
- Radio version: 1.13.25.24
Anybody has the same experience or knows the root-cause and resolution for this?
thanks in advance,
Sven

svenvandevelde2 said:
Hi,
I have a strange problem. My touch HD switches on at random times. Very annoying if your phone is in your pocket and starts dialing other people without me knowing about it...
It started when I installed WM6.5 roms with Manilla 2.5.
I run currently on:
- OS version: 5.2.28002 (wm6.5 build 28002.5.3.0 pv)
- Manila version: 2.5.19211619.0
- ROM version: 1.59.841.5 WWE
- Radio version: 1.13.25.24
Anybody has the same experience or knows the root-cause and resolution for this?
thanks in advance,
Sven
Click to expand...
Click to collapse
hmm, not sure. As a temp solution until you sort out issue, why don't you set your device to auto-lock so if it did turn on, screen is locked?
Use either HD Tweak or Smart Lock

You'd be surprised how easy it is for this type phone to turn on. Lots of times when I am headed out, I will turn on the GPS and activate iGO8 and put it in a loose coat pocket. The major offender seems to be the phone key on the left side of the phone but any of the other keys can activate the phone as well. Unless you use a lock program as suggested, any of these keys or even an incoming phone call can cause your phone to unlock and be a dialing-for-dollars fool.

Fallen Spartan said:
hmm, not sure. As a temp solution until you sort out issue, why don't you set your device to auto-lock so if it did turn on, screen is locked?
Use either HD Tweak or Smart Lock
Click to expand...
Click to collapse
Thanks for the answer. The device turns on, and the screen is locked automatically. The device is switched on automatically due to an unknown reason. (There must be one, for sure ...) However, I think that it is not due to an alarm setting or some sort of notification, because I disabled them all by now.
Also, when I leave the device untouched on a table, the screen switches on at random times ... So it cannot be a key that I touch accidentally...
Hope this provides a bit more input to diagnose this one ...
Sven

I had this problem a while back when using PIM backup. My phone would come on at 00:01 every day in accordance with the scheduled backup occurring. I don't know why it did this but stopping the backup prevented anymore...ahem... "alien visitations" in the morning!
I would look at all the programs you have installed and go through the settings of each one until you find anything that starts on a schedule or is triggered by an event on the phone (e.g: data expiring for a TV listing application might trigger a background update). From that point on disable them one at a time until you, hopefully, find what is causing it.

I have a random bug too, mine auto turns off when you get a text or call, its totally random and happens once a month but its annoying when it does!

I have the same problem, at first i thought it because of the cooked ROMS but then i realized that it doesnt i tried ~10 different cook or original roms. Also contact HTC support but they dont solve the problem, just say hard reset
and someday i found the problem, the stylus switch on the phone. i thnink there is a problem with the magnet , it's so sensitive.
Try this press your finger right side(where stylus in) of the phone and see phone wakes up.

Nope, thanks for the advice, but that didn't solve the problem.
Sven

think also it has something to do with the stylus... even if checking for this reasons, the switch on problem still look like a random one - but with stylus out, it never happens. maype theres some possibilty to disable this sensor permanently without storing the stylus at another place.
this error, acompany me for more than one year know, made me considering to throw the brick away and getting me some nice palm pre - I am done with HTC.

Related

can't find option to disable return to today screen

* puts on noob protection *
Whenever I turn my device on, it goes back to the today screen and for the life of me cannot find any option to disable this!
I'm using LVSWs WM6 ROM.
RAH! Driving me nuts.
Thanks.
Same
I have the same problem with my PC. Every time I boot it up it goes to the desktop!
Can't work out how to stop it.
esseff said:
I have the same problem with my PC. Every time I boot it up it goes to the desktop!
Can't work out how to stop it.
Click to expand...
Click to collapse
Good to know I'm not the only one. I don't think it always did this either.
Do you have HTweakC installed?
ok I am a little lost here if you put your device in standby it will awake to what ever screen was there before it went to sleep. If you power your phone off completely it HAS to start at the today screen thats just how it boots up... try using the ROM i have posted in the forum in my SIG since i have no issues with it.
austinsnyc said:
ok I am a little lost here if you put your device in standby it will awake to what ever screen was there before it went to sleep. If you power your phone off completely it HAS to start at the today screen thats just how it boots up... try using the ROM i have posted in the forum in my SIG since i have no issues with it.
Click to expand...
Click to collapse
Lol. yours is actually the ROM I'm using.
j0dan said:
* puts on noob protection *
Whenever I turn my device on, it goes back to the today screen and for the life of me cannot find any option to disable this!
I'm using LVSWs WM6 ROM.
RAH! Driving me nuts.
Thanks.
Click to expand...
Click to collapse
I'm not sure that we are understanding your question properly. I can see some of those replying above are puzzled as well.
As Austinsync says above if you turn on after normal sleep mode you return to the screen you were on before. If you fully powered off (not something you should be doing in regular use) then it will go to the today screen.
So, when you start up your device what screen do you expect to see if it's not the today screen?
Mike
I believe I undestand the OP because I have the same problem. No matter what you have loaded, after going into standby the phone returns to the Today screen. The original active app is still loaded, but not in the foreground.
I have tracked the problem down to either pocketbreeze or Handyswitcher. I'll test more when I return from the business trip I am currently on.
Regards,
Marcelo
mfabre said:
I believe I undestand the OP because I have the same problem. No matter what you have loaded, after going into standby the phone returns to the Today screen. The original active app is still loaded, but not in the foreground.
I have tracked the problem down to either pocketbreeze or Handyswitcher. I'll test more when I return from the business trip I am currently on.
Regards,
Marcelo
Click to expand...
Click to collapse
Hmm.. I'm not using either of those programs. As for software running, I'm using HTC X-Button, phonealarm and spb tools.
I just flashed a different ROM. Older LVSW modified by austinsync this time. Same problem!
I just flashed the LVSW by Sleuth255 and it doesn't do this!
It seems to have been a problem with all of austinsync's ROMs. Phone starts up MUCH quicker now too!
EDIT: I just remembered that the customizations from EXTROM didn't run with Sleuth255's ROM. Could be part of it.
I have the same problem with Schap's Rom (3.57). Anyone else?
My .02.
I recently hard-reset my Schap's 3.57 ROM and have installed minimal software that interact with the Today screen. Before hard-resetting the device, my system would also go to the Today screen whenever my device came out of standby. After the hard-reset, it no longer goes to the Today screen until after the timeout period defined in the Today Settings.
Before Hard-Reset on Today Screen:
Office Communicator
Windows Live Search
Activesync Exchange Server Direct Push
Palm Messaging
After Hard-Reset on Today Screen:
Palm Messaging
No Data Connection or Direct Push
Hope this helps.
Murad
-----------------------------------
Running Schap's 3.57 ROM, not the Official HTC WM6 ROM (as in my signature)
I really don't have this problem!
OS see my signature
I just had to hard-reset (Schap's 3.54b), and the device still goes to today screen. Gaaaahhhh!!!
This is also being discussed here.
mikechannon suggested this might only happen when you're using device lock? My exchange admin requires it - I have a device lock and I also use Zenyee Stayunlock to allow me to adjust my settings...

Polaris reboots and/or hangs randomly

Hello,
I have three Polaris (O2 XDA Orbit 2) here that crash randomly.
a) Sometimes they just refuse to wake up pressing power. Screen stays black, right green network LED blinks normally (as if phone is registered correctly) but the phone is NOT reachable, the mailbox answers the call
b) the device resets and reboots without any obvious reason...
the mentioned problems occur once in 1 or 2 days, not really reproducible...
Does anybody have the same behaviour? Is it a problem of installed Software?
Additional Software installed:
AvantGo
GoogleMaps
TrendMicro Office Scan
PocketCM Contacts 0.19b
Memmaid
Sprite Backup
Resco Explorer 2007, FTP, Registry
WakeUp Tweak
Calendar+
Advanced Config 2.1
TomTom 6
Battery Status Plugin + Clock
What kind of configuration you did with the Advanced Config 2.1?? the others applications are on my phone too, except Battery Status Plugin + Clock and WakeUp Tweak
is there any option to export the config? Its hard to type everything...
WakeUp Tweak is necessary for Alarm Bug prevention (IMHO) and does only set 2 reg keys AFAIK
nobody who has the same issue?
Can DirectPush can be the reason? I am connected with an SBS 2003 Exchange almost all the time...
Thx for an help,
Hmm... I have the same issues and im am using direct push as well. I am going to disable direct push for a few days to see if that will solve the problems...
One more thing. Apart from direct push we are both using resco explorer 2007 but I don´t think that this has something to do with the problems.
I would try to uninstall batterystatus had the issue too had to do hardreset.
The Bleedin' Obvious...
Apologies if this is just too damn obvious to be of any use, but on earlier XDA models I have had problems with poor connections on batteries, so I would check:
1. That your SIM is clean and properly seated - reseat if necessary
2. That your battery terminals are making good contact with no potential obstructions and that it latches properly when closed
3. Try removing, cleaning and reinserting any SD card you may have inserted
That should eliminate any hardware-based causes. The only other thing that I recall having caused problems in the past (on the Artemis) was battery status - especially it's behaviour on boot (and wake??). Might be worth removing it for a bit to see if it makes any difference.
Good luck...there's always return to manufacturer - you might just have a dodgy unit?
Hi, I have the same problem as you (the first one only).
Do you use push mail palmbluetooth? I am trying to test if it has something to do with direct push. I turned it off right after yesterdays post and had no black screen or reboot since. But well... It will take some more days to figure if direct push and these problems are related.
exactly the same problem.
Hi,
I have exactly the same problem of hazardous reboot.
I have a Cruise with the SFR (Vodaphone French) ROM.
I have see it live twice while my phone was on my table without having touch it.
I'll test this like you without 3G a few days and let you know.
hardware is not be the reason, although its worth to check. But it happens also if the unit is laying on the table without touching it at all...
batterystatus is NOT the reason, had reboots without it installed, can someone verify?
Resco Explorer 2007 is NOT the reason, had reboots without it installed, can someone verify?
Direct Push is the open issue to check. Without this enabled, I have a stable unit for 32 days but I'll try many more since this was not so often...
Any comments are appreciated but its definitely NOT a faulty unit since all three of mine have the same issue. Faulty firmware? Faulty OS ;-)
CU
do you have bandswitch installed?
your is a software installed problem mate!
Report here all software installed, bye
Still no reboot or hang since disabling direct push... I did not change something else and had reboots or hangs nearly every day. Would be great to know if it is really direct push/active sync...
same with my device, I think DirectPush is the reason. Can somebody else confirm?
You guys mean to tell me that direct push, which is built into the OS and is a major component of AS on the device for years doesn't work? Come on now. I refuse to believe it. If it truly caused instability like you guys say, that would be an even BIGGER issue than the lack of video drivers!
If anything, there must a software conflict going on that is causing the instability. As a true test, try hard resetting and without installing anything, turn on AS push. Wait a day and let us know what happens.
I'll be getting my TC tomorrow and loading it up to the hilt, including setting it up for my 4smartphone account.
Well... It may sound strange but I really start to belive that this is a direct push issue. I did not have these reboots and hangs right from the start and thought about what I have done before getting the problems. I uninstalled a lot of software and nothing changed. After reading the post of avoigt about direct push I remembered that I did enable this right before the issues started. On the other hand I would not bet all my money that it is really direct push causing the problems but it is the No.1 candidate now.
I am not willing to do a hard reset right now and test just direct push course I need some of the installed components for my working days. I hope someone else is able to test that. I would even offer my exchange server for testing...
Exactly the same problem (Polaris hangs or reboots) several times a day. Removed Direct Push and have not had a problem in three days. I set the schedule in ActiveSync to every five minutes. Also changed the GPRS connection to "Always on".
Same problem!!
My Polaris just cuts completely off a few times a day or screen goes black and can't awaken it. It was working fine for weeks and just started doing this.
I do have bandswitch installed and I do not use direct push.
EDIT: When I push on the battery it turns off. I hope its the battery and not the contacts.
Hi, same problem here.
The original version was the french ROM, and it worked for a week without any problem. (I have the phone for only one week). Last night I flashed it with a english version, and installed only 2 programs, skype and core player.
Facts:
1. if the phone is usb connected with the computer, it doesn't turn off.
2. if the phone is going in power save mode automatically refuses to turn back on by pressing the power button. It's like the display is disabled. If I call my number when is down like this, from the phone that I am calling from I can here the call, but the HTC doesn't ring.
3. it goes off after about 2 minutes if is innactive, and I can turn it back on only by reset. If I am using the phone (playing, browsing, etc.) it doesn't turn off.
I guess it's a soft problem. (but then again, I'm just a beginner user with this phone)
Does anyone has a solution for this?
Thanks

Display dims but does not turn off after timeout

First of all sorry for opening a new thread.....did search but didn´t find anything.....and I usually get annoyed myself by people asking question that have already been answered....
Problem: once in a while - and in no understandable pattern - my HD does not switch to standby after the set timeout (60s for me). Soft-reset does not solve the issue, but it disappears after a while (several times turning the display on/off). Have not changed/installed anything recently. First blamed it on S2U2.....uninstalled and problem seemed to be solved, but only until today - now it´s back in all its glory....
Already compared the - what I think - relevant registry values to my Diamond registry....no suspects there.
And no, there is no video-, audio-, or navigation program running in the background, as the problem manifests itself right after a restart/soft-reset....
Any ideas?
Thanks!!
mine does the same...I've just gotten used to it.
twisted-pixel said:
mine does the same...I've just gotten used to it.
Click to expand...
Click to collapse
Hmmm....I don´t want to get used to it, because whenever the device wakes up (missed call, reminder, alert etc.) the display stays on (altough dimmed) using up battery power....
Same problem here with my Diamond.
Any news or ideas on this?
Same for me, and it's a very big problem!
I've read in some of the other posts that it may have to do with the activation of auto-screen lock that is included in the ROM, but this isn't turnd on in my case!
I use my Blackstone professionally, which means I need as much battery power as possible on one charge! At the moment this problem makes the device last for about half a day during work!
If anyone has a fix, I would appreciate hearing about it

Diamond2 TouchFlo always returning to Home screen

Hi,
Has anyone noticed that the Diamond2 always returns to the home screen after comming out of lock mode or standby?
For example, i could be listening to music, after 5 mins of me not using the screen, the phone would lock. On entering the PIN, the TouchFlo retuns to the home screen, instead of my music app. Same goes for any other app on the TouchFlo. My previous Touch Pro came back to the last opened app on TouchFlo.
Not a huge problem but would be good if there was a tweak to stop this behaviour.
M
mgumbs said:
Hi,
Has anyone noticed that the Diamond2 always returns to the home screen after comming out of lock mode or standby?
For example, i could be listening to music, after 5 mins of me not using the screen, the phone would lock. On entering the PIN, the TouchFlo retuns to the home screen, instead of my music app. Same goes for any other app on the TouchFlo. My previous Touch Pro came back to the last opened app on TouchFlo.
Not a huge problem but would be good if there was a tweak to stop this behaviour.
M
Click to expand...
Click to collapse
I dont think that the people here see it as a problem like you and myself I started a thread weeks ago
http://forum.xda-developers.com/showthread.php?t=507358
1300 views but still no solution, its prob too hard to do Dammm HTC
Martyn
Ps if you find a solution please let me know
I also experienced a problem with switching screens when turning the device back on. Uninstalling TouchLockPro solved the problem for me...
@Brempie
I took your comment about uninstalling TouchLockPro. I didnt have that program installed but i took the PIN lock off my phone temporarily, and hey presto, phone works as it should!
So now we know what causes the problem, hopefully HTC will have a fix for it....eventually.
I'll live with the bug for the moment, i prefer a phone which is PIN locked.
Cheers,
M
I have never had this happen to me. I also installed throttle lock and it always goes back to where it was when I unlock. I just uninstalled throttle lock and did a soft reset to test and make sure it never reverted back to the home screen. Nothing.
No matter what program I am in it wakes up to that same spot. I don't know what the registry hack for this is but there probably is one.
Could you possibly try this? Install ThrotleLock v0.6 and then see if it will work. If it wakes back up to the same screen and not TF3D uninstall it and see if it goes back to TF3D or not.
*warming up this thread*
So, has anyone yet found a solution for this?
It's annoying for me as i have set the device to go to standby after 2 minutes of inactivity when on battery. When i listen to music with the musicplayer in foreground, or when i write an email and someone interrupts me, i put the device in standby by myself or it does automatically after the defined time.
In 95-99%, when i turn back on the device, it has returned back to the touchflo home screen. Very rarely, and it could not yet find any system, the device wakes up exactly where i left it. This is, what it should do everytime but sadly it doesn't.
I'm using the Stock-ROM, activated PIN-Lock of my SIM, having a (WinMobile default) device Lock (4-digits) set to activate after 24 hours (this way it does not activate itself during normal usage, unless i long-press the end-call-button), using 2ndToday with SPB Diary.
It gets more annoying for me every day, because especially during working time i frequently turn the device on and off. Reading RSS-news, turning the device off for an incoming call, turning the device on just to get welcomed by the home-screen instead of staying on the news i previously read isn't that comfortable
Having to open the taskmanager and reactivating the program means at least two more clicks everytime i use the device... so - any solution?
edit: I think i tracked down the source of the problem, watch in this thread:
http://forum.xda-developers.com/showpost.php?p=4366357&postcount=14

G-Alarm disables TouchFlo?

Every time I install G-Alarm on my phone, TouchFlo seems to get disabled.
It is still enabled in the settings menu, but the home screen is just a HTC wallpaper, and when I press the windows key the start menu is opened.
I have tried rebooting multiple times, but nothing seems to help...
Only removing the application has worked so far for me
Any ideas?
EDIT: I'm having the same problem with G-Profile!
It seems that the programs just disables the TF service from launching/running...
Haven't experienced that problem myself, using G-Alarm v1.5.1 here.
Hmm.. Strange.
I have heard more people say the are using some of the "G-programs" on the Touch Pro 2. So it must be something in the ROM I guess.
I am using an unbranded Dutch version. But I have no clue on how to fix this...
Ok. I have figured out that if I remove the PIN entry screen from the start up sequence (so no PIN has to be entered anymore) G-Profiles works. I haven't tried the others yet, but I'm sure they'll work as well.
The thing is... I would like my phone to have a bit of protection by the PIN code
I don't use G-alarm on my Dutch TP2. But I have this issue with not starting TouchFlo3D also. On HTC advise I resetted the device. Then it worked for abou 4 hours and after that it wouldn't start anymore. The screen staus black with the fancy HTC in the sceen... but no "starting touchflo".
Als for that reason I instaled SPB mobile shell latest... but this will not update new SMS or Mails in the main screen... more people on SPBCLUB have this issue... I think it has something to do with the TP2 and not with SPB... more people with same problems?
Ahh...so that's what causing it.. I have a G-Alarm too but didn't realize it's affecting the interface not loading up
Several soft reset and it'll load up. Kinda annoying until the developer fixes it (and we have to pay for the new version )
I don't think this problem is just with G-applications, I am having the same problem withouth any g-apps installed. After a few reboots it usually works again, but I think this is a more genereal TP2 issue.
michaelra said:
Ahh...so that's what causing it.. I have a G-Alarm too but didn't realize it's affecting the interface not loading up
Several soft reset and it'll load up. Kinda annoying until the developer fixes it (and we have to pay for the new version )
Click to expand...
Click to collapse
I've asked on his forum, and he said it probably was a TouchFLO bug...
Thread here: http://forum.ageye.de/viewtopic.php?f=22&t=721&start=0
(I'm BiT on there...)
I've had the exact same issue but found out that with me it wasn't linked to G-Alarm but to the 'Background4AllTabs' plugin,
I've hard reset tons of times, tried several alternate installs, but once I start changing TF3D options like th background or clocks, it slows down tremendously in screen rotation and it often won't start after reboot...
hmm i dont know if you still have these problems but a few days ago i figured out a solution^^
The problem is the entry. I've got an htc touch pro 2.
Soo to get TF3D starting try fallowing thing:
-Go to "Settings-->Connections" and turn ON the flightmode (this will disconnect all)
-Then restart your phone... wait a few seconds and TADAAA TF3D SHOULD start.
-Go to "Settings-->Connections" turn OFF the flightmode
-Enter your PIN
-Now your phone should connect to your provider.
So if this work you have to do this every time you restart your phone... so turn on flightmode --> restart--> turn off flightmode
I hope this way is not only working on my phone
btw sorry about my english xD
GreeZ $me
Flightmode works for me
Indeed it works now. But I have another interesting thing.
I was used of waiting nicely looking at the PIN input screen. Wait, lets say,. 20 seconds; cancel the pin input and see the Touchflow coming up in 100% of the cases. So I could live with the problem.
Now I installed Navigon who puts a file in the autorun folder. And now Touchflow never starts up any more with the exception of the Flightmode trick.
Is navigon guilty?
i never used G-Alarm but i have the same problem.
so i've tried checking on/off Today/Item/TF3D, tried Flight Mode, and it still won't work. i'm talking like only 30-50% of the time it does work. and I never had PIN1 enabled!
i'm no programmer but it is conflicting with apps we install because TF3D works perfectly when the phone was fresh or hard-resetted. btw i'm using 6.1 Stock T-mobile

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