Database Users

XDA II Turning itself on

My XDA II keeps turning itself on, as if a program is waking it up.
I have checked that no programs are running using the option under Start/Settings/System/Memory.
Is there a way to see what processes are running in the background?
It does this even when stationary on my desk so it's not an accidental button press.
Has anyone else experienced this?
I'd appreciate any suggestions on tracking this down as it has a huge impact on battery life.
Thanks.

yup... mine was caused by Activesync. Make sure you have all the settings set to "Manual".
You can also download "Notification Check" by Scarybearsoftware. It will go through your PDA and look for extra events that don't belong there.
For some time I was getting a calander event for some birthday that didn't even exist!

yep, here too
I notice that it turn on after upgrading from 1.66 to 1.72
I'm not sure that could be for this...
I'll try "Notification Check"...from scarybear software

I had this and it was doing my head in! But using the check notifications did not help. I thought that possibly some of the games I installed to my SD card may have caused the problem.
So I copied everything off the card, and formatted it in the pocketpc (resco explorer), not from a card reader! Then I copied everything back and since then not a single un-intentional turn on.
Cheerio
Howard

Well, it didn't fix it for me either. I'm now testing with the Storage Card removed.
I'll post back if I find anyhting.

Another problem is when your GPRS connection activates itself!! soo annoying.

Taking the storage card out made no difference.
So far, however, with Flight Mode turned on it seems to be fine.
If this is the case then that would be really annoying.
What would be going on with Flight Mode Off to cause the XDA II to wake up?

With the radio off, GPRS is also off (as is BlueTooth and IR).
Is GPRS turning the device on?
Immediately after the device powers itself on, tap the signal meter and see if GPRS is connected.
Do you have a POP3 or IMAP4 Email account set to retreive messages at a regular interval?

Thanks, I'd already checked those.
The radio off was a red herring. It woke me up at 02:06 for no reason that I coulod find, with radio off.
I'd really like to find this before doing a hard reset so that I can fix it again if necessary and posting here will help others.
There's nothing worse than curing a problem and you don't know how.

My feeling is that it is being caused by some program you have loaded . . . or worst case, by a combination of programs. Unfortunately, if that's the case, the most likely way to track down the culprit will be to -
1. Hard-reset your device.
2. Run it for a time with no additional programs installed to make sure the problem is gone.
3. One at a time, install a single additional program and run it that way for a while to see if the problem occurs.
4. Only after proving that the problem does not occur with that configuration do you install another program.
5. If the problem occurs after installing a program - Hard-reset the device again and install only that program - then you know if the program itself is causing the problem or if it is a combination of programs.
This does not necessarily sound like FUN . . . but I can't see a better way to positively identify which program is causing your problem.
HTH

Thanks for that. That is my thinking too.
I'll do that when I've got a few hours to spare and I'll post the results, identifying the offending program.

ON and OFF
I have the same exact problem.
And I did found out that this is some of the program I install.
Example : SPB Pocket Plus (also other Today's plugin)
I did a hard reset, and try with out any program, then ad one program, then two etc..........until I found out that SPB was the one.
unfortunatly I love some of the plugin, but I have to get rid of it, if I don't want my battery to fall off in one day.

Bruxelles5 wrote:
..........until I found out that SPB was the one.
Click to expand...
Click to collapse
This is curious, as I have SPB Pocket Plus 2.0 installed, and I have never experienced an unintended/spontaneous turn-on (of my imate anyway ).

try turing battery monitor off in sprite backup
and also turn off the battery bar thing in spb2
that sorted my probs out

Turning on
I use Pocketplus and don't have a turning on problem, except when cradled, in which case it continuously tries to sync, even with everything set to manual.
Don't think Pocketplus is the cukprit.
SMW1

device couldn't wake up after turning to sleep mode

I just got AMEO from T mobile which I believe the same as HTC advantage.
despite of being SIM locked by T-mobile, I am experiencing another problem in waking up the device after it goes into sleep mode.
After I left the device idle for few minutes, it turn the whole screen off. (not only the back lit).
I can see the LED for BT/wifi still blinking.
But no matter which button I press, it couldn't be turn on at all.
As final resolve, I have to soft reset the device every time after it sleep!!!
Can some experts here advise me? is it a defective unit? or some other settings are wrong? Do I need to return it to the vendor?
I don't want to keep the device always on by disabling the auto off feature in power setting either.
Does someone have the same problem like me?
Thanks for any advise in advance.

What happens if you put it on the keyboard while "asleep"? Even if it means taking it off there first.
If doing that and pushing the power button fail to turn it on, it's a defective unit.

it's the same problem even i attach it to the keyboard.
a bit funny though, if i press the power button from the side to turn it off. I won't have any problem to turn it on.
but if i leave it to auto off mode, then i can't turn it on until resetting it from the back hole.
can it be improved if I flash to other ROM?

My Ameo does it occasionally - I find that (re)attaching the keyboard tends to bring it out of sleep better than pressing the power button. I get the impression that by pressing the power button, it sometimes gets confused that its still on and tries to turn itself off (even when it is already off). Tends to lead to a reboot every few days though. Waiting (fingers x'd) for WM6 to see if it behaves better.

do you guys have this option
settings>button>lock
try to toggle the checkbox to see if it helps

I'll try it! I found it under Settings/System Tab, 'Key Lock' icon.
I'll report back within the week.

I can confirm that it doesn't help my AMEO.
anyway, thank for your thought.

Digital.Diablo said:
I'll try it! I found it under Settings/System Tab, 'Key Lock' icon.
I'll report back within the week.
Click to expand...
Click to collapse
To digital:
can I ask for a favor from you. could you try to make the device auto power off without sim card in.
and see whether u will have the exact problem i have or more frequent it dead...
due to my unit is locked to T mobile network, i still haven't put any sim card in.

Tried it without simcard in but it still turns on ok after the fix. TBH, sounds like you're getting the issue more than me - mine only does it occasionally (once every couple-3days) and as yet, I've not managed to locate a consistent cause. I'll keep my eye on it though with the fix and let you all know how I get on.

the other thing that i can think of out of at the moment is that you are running some prog from the sd card/microdrive in the background so when you try to switch your device on then it does not get started and hence the problem...
try tweaks2k (you can use the trial version)
it has a bunch of settings for this... (just check that it is compatible with ameo first)

install 'screenoff' and assign to one of the button.
it works fine.
have to make work around like this now. no idea why this problem only happen to my AMEO...
anyway, thanks for all of u!

royalmail said:
Does someone have the same problem like me?
Click to expand...
Click to collapse
I have a similar problem. My device does not wake up in one case from 10 approximately.
Frequency of occurrence of a problem decreases if to close the phone's program compulsorily.
In other branch to me have told, that the problem can be because of the Active Sink's program. Have allowed advice to disconnect automatic start of this program. But I cannot check up because my program all the same is started if to switch off an option of the automatic device. :-(

hard reset can solve the problem completely. ;-)

I'm pleased to say that the 'button' tweak posted here has worked... So far!
Thanks Gents (and lasses if there are any).

That happened to me too yesterday.
I hard reset it and reinstalled everything to microdrive now. (trying to eliminate the possiblity of compaction thread) Removed SPB Pocket plus, which I've come to be quite suspecious by now. Also removed true VGA. So far I have not got a single freeze yet, touch wood. If it runs okay for a few more weeks with no freezing, will put back true VGA and see how it goes again. Will try to isolate the offending software bit by bit.

Hi,
I've had the same problem with my Advantage
After some weeks of test i have found how to solve the problem on my Advantage. perhaps it's only works on mine but you can try.
i have installed "all" progs on memory and not on microdrive. on microdrive i have only a few exe like wififofum or progs not intend to run when i turn my Athena off.
then no more problem waking up my athena.
I think the problem could be that microdrive cause a time out or thing like this when we wake up the PDA then athena freeze waiting about datas from microdrive.
then for me now it's programs like browsers, sscontact, traylaunchers etc .. => memory
programs like painting tool, etc ... => microdrive and close (kill process) them before sleep mode.
and all is ok now for me. The only freeze in 1 week was Pocket IE freezing (but the reason is pocket IE sucks)

There was actually another point that I forgot to mention concerning the freezing. I found out that the free miniSD card came with the bonus pack was actually faulty. With the pocket mechanic professional benchmark, I managed to see only less than 200kb/s read and write! I did a hard reset, and installed everything on microdrive, and touch wood, I have not got a single reset or freezing yet these two days. I install nothing into memory, as we all know that it takes up to 2 seconds to write a block of data into NOR ROM, which is why we should always shift our directory of IE cookies/history/cache away from the main memory. Since the main memory (NOR ROM) is good for executing program in place but terrible in writing, Microsoft's MikeCal thinks we should not keep any data there. (See this thread: http://blogs.msdn.com/windowsmobile/archive/2006/03/16/552996.aspx ). I try to keep the memory as free as possible to minimise compaction thread kikcing in. Will see how it goes in the next couple of weeks and take on from there.

I'm happy to confirm that, after a weeks testing, the button 'fix' seems to have resolved the issue! Thanks all.

I have been experiencing similar problems.
After being left on standby for a period of time (>10mins), the unit sometimes goes into "autistic" mode.
i.e:
Power button does not function. Unit GSM light flashes, but will not resume from sleep.
I've tried the following:
Attaching USB cable. No change.
Attaching keyboard. No change.
Calling phone. No change.
Soft reset. Starts ok.​
I have now tried:
Settings/System/Key Lock
- set to 'Do not lock buttons'​
However, I suspect ActiveSync.
The unit was attempting to Sync every 5 minutes, while connected with a USB cable. I therefore followed advise (read elsewhere) to create a dummy server to allow an ActiveSync schedule to be created, then deleted.
http://www.modaco.com/index.php?showtopic=246522
This is coincident with the start of the problem.
Regards

Devany said:
I have been experiencing similar problems.
After being left on standby for a period of time (>10mins), the unit sometimes goes into "autistic" mode.
i.e:
Power button does not function. Unit GSM light flashes, but will not resume from sleep.
I've tried the following:
I have now tried:
Settings/System/Key Lock
- set to 'Do not lock buttons'​
Click to expand...
Click to collapse
I had same problem once I enabled Key Lock function.
However, once I disable key lock, it works fine again.

can't find option to disable return to today screen

* puts on noob protection *
Whenever I turn my device on, it goes back to the today screen and for the life of me cannot find any option to disable this!
I'm using LVSWs WM6 ROM.
RAH! Driving me nuts.
Thanks.

Same
I have the same problem with my PC. Every time I boot it up it goes to the desktop!
Can't work out how to stop it.

esseff said:
I have the same problem with my PC. Every time I boot it up it goes to the desktop!
Can't work out how to stop it.
Click to expand...
Click to collapse
Good to know I'm not the only one. I don't think it always did this either.
Do you have HTweakC installed?

ok I am a little lost here if you put your device in standby it will awake to what ever screen was there before it went to sleep. If you power your phone off completely it HAS to start at the today screen thats just how it boots up... try using the ROM i have posted in the forum in my SIG since i have no issues with it.

austinsnyc said:
ok I am a little lost here if you put your device in standby it will awake to what ever screen was there before it went to sleep. If you power your phone off completely it HAS to start at the today screen thats just how it boots up... try using the ROM i have posted in the forum in my SIG since i have no issues with it.
Click to expand...
Click to collapse
Lol. yours is actually the ROM I'm using.

j0dan said:
* puts on noob protection *
Whenever I turn my device on, it goes back to the today screen and for the life of me cannot find any option to disable this!
I'm using LVSWs WM6 ROM.
RAH! Driving me nuts.
Thanks.
Click to expand...
Click to collapse
I'm not sure that we are understanding your question properly. I can see some of those replying above are puzzled as well.
As Austinsync says above if you turn on after normal sleep mode you return to the screen you were on before. If you fully powered off (not something you should be doing in regular use) then it will go to the today screen.
So, when you start up your device what screen do you expect to see if it's not the today screen?
Mike

I believe I undestand the OP because I have the same problem. No matter what you have loaded, after going into standby the phone returns to the Today screen. The original active app is still loaded, but not in the foreground.
I have tracked the problem down to either pocketbreeze or Handyswitcher. I'll test more when I return from the business trip I am currently on.
Regards,
Marcelo

mfabre said:
I believe I undestand the OP because I have the same problem. No matter what you have loaded, after going into standby the phone returns to the Today screen. The original active app is still loaded, but not in the foreground.
I have tracked the problem down to either pocketbreeze or Handyswitcher. I'll test more when I return from the business trip I am currently on.
Regards,
Marcelo
Click to expand...
Click to collapse
Hmm.. I'm not using either of those programs. As for software running, I'm using HTC X-Button, phonealarm and spb tools.

I just flashed a different ROM. Older LVSW modified by austinsync this time. Same problem!

I just flashed the LVSW by Sleuth255 and it doesn't do this!
It seems to have been a problem with all of austinsync's ROMs. Phone starts up MUCH quicker now too!
EDIT: I just remembered that the customizations from EXTROM didn't run with Sleuth255's ROM. Could be part of it.

I have the same problem with Schap's Rom (3.57). Anyone else?

My .02.
I recently hard-reset my Schap's 3.57 ROM and have installed minimal software that interact with the Today screen. Before hard-resetting the device, my system would also go to the Today screen whenever my device came out of standby. After the hard-reset, it no longer goes to the Today screen until after the timeout period defined in the Today Settings.
Before Hard-Reset on Today Screen:
Office Communicator
Windows Live Search
Activesync Exchange Server Direct Push
Palm Messaging
After Hard-Reset on Today Screen:
Palm Messaging
No Data Connection or Direct Push
Hope this helps.
Murad
-----------------------------------
Running Schap's 3.57 ROM, not the Official HTC WM6 ROM (as in my signature)

I really don't have this problem!
OS see my signature

I just had to hard-reset (Schap's 3.54b), and the device still goes to today screen. Gaaaahhhh!!!

This is also being discussed here.
mikechannon suggested this might only happen when you're using device lock? My exchange admin requires it - I have a device lock and I also use Zenyee Stayunlock to allow me to adjust my settings...

Polaris reboots and/or hangs randomly

Hello,
I have three Polaris (O2 XDA Orbit 2) here that crash randomly.
a) Sometimes they just refuse to wake up pressing power. Screen stays black, right green network LED blinks normally (as if phone is registered correctly) but the phone is NOT reachable, the mailbox answers the call
b) the device resets and reboots without any obvious reason...
the mentioned problems occur once in 1 or 2 days, not really reproducible...
Does anybody have the same behaviour? Is it a problem of installed Software?
Additional Software installed:
AvantGo
GoogleMaps
TrendMicro Office Scan
PocketCM Contacts 0.19b
Memmaid
Sprite Backup
Resco Explorer 2007, FTP, Registry
WakeUp Tweak
Calendar+
Advanced Config 2.1
TomTom 6
Battery Status Plugin + Clock

What kind of configuration you did with the Advanced Config 2.1?? the others applications are on my phone too, except Battery Status Plugin + Clock and WakeUp Tweak

is there any option to export the config? Its hard to type everything...
WakeUp Tweak is necessary for Alarm Bug prevention (IMHO) and does only set 2 reg keys AFAIK

nobody who has the same issue?
Can DirectPush can be the reason? I am connected with an SBS 2003 Exchange almost all the time...
Thx for an help,

Hmm... I have the same issues and im am using direct push as well. I am going to disable direct push for a few days to see if that will solve the problems...
One more thing. Apart from direct push we are both using resco explorer 2007 but I don´t think that this has something to do with the problems.

I would try to uninstall batterystatus had the issue too had to do hardreset.

The Bleedin' Obvious...
Apologies if this is just too damn obvious to be of any use, but on earlier XDA models I have had problems with poor connections on batteries, so I would check:
1. That your SIM is clean and properly seated - reseat if necessary
2. That your battery terminals are making good contact with no potential obstructions and that it latches properly when closed
3. Try removing, cleaning and reinserting any SD card you may have inserted
That should eliminate any hardware-based causes. The only other thing that I recall having caused problems in the past (on the Artemis) was battery status - especially it's behaviour on boot (and wake??). Might be worth removing it for a bit to see if it makes any difference.
Good luck...there's always return to manufacturer - you might just have a dodgy unit?

Hi, I have the same problem as you (the first one only).

Do you use push mail palmbluetooth? I am trying to test if it has something to do with direct push. I turned it off right after yesterdays post and had no black screen or reboot since. But well... It will take some more days to figure if direct push and these problems are related.

exactly the same problem.
Hi,
I have exactly the same problem of hazardous reboot.
I have a Cruise with the SFR (Vodaphone French) ROM.
I have see it live twice while my phone was on my table without having touch it.
I'll test this like you without 3G a few days and let you know.

hardware is not be the reason, although its worth to check. But it happens also if the unit is laying on the table without touching it at all...
batterystatus is NOT the reason, had reboots without it installed, can someone verify?
Resco Explorer 2007 is NOT the reason, had reboots without it installed, can someone verify?
Direct Push is the open issue to check. Without this enabled, I have a stable unit for 32 days but I'll try many more since this was not so often...
Any comments are appreciated but its definitely NOT a faulty unit since all three of mine have the same issue. Faulty firmware? Faulty OS ;-)
CU

do you have bandswitch installed?

your is a software installed problem mate!
Report here all software installed, bye

Still no reboot or hang since disabling direct push... I did not change something else and had reboots or hangs nearly every day. Would be great to know if it is really direct push/active sync...

same with my device, I think DirectPush is the reason. Can somebody else confirm?

You guys mean to tell me that direct push, which is built into the OS and is a major component of AS on the device for years doesn't work? Come on now. I refuse to believe it. If it truly caused instability like you guys say, that would be an even BIGGER issue than the lack of video drivers!
If anything, there must a software conflict going on that is causing the instability. As a true test, try hard resetting and without installing anything, turn on AS push. Wait a day and let us know what happens.
I'll be getting my TC tomorrow and loading it up to the hilt, including setting it up for my 4smartphone account.

Well... It may sound strange but I really start to belive that this is a direct push issue. I did not have these reboots and hangs right from the start and thought about what I have done before getting the problems. I uninstalled a lot of software and nothing changed. After reading the post of avoigt about direct push I remembered that I did enable this right before the issues started. On the other hand I would not bet all my money that it is really direct push causing the problems but it is the No.1 candidate now.
I am not willing to do a hard reset right now and test just direct push course I need some of the installed components for my working days. I hope someone else is able to test that. I would even offer my exchange server for testing...

Exactly the same problem (Polaris hangs or reboots) several times a day. Removed Direct Push and have not had a problem in three days. I set the schedule in ActiveSync to every five minutes. Also changed the GPRS connection to "Always on".

Same problem!!
My Polaris just cuts completely off a few times a day or screen goes black and can't awaken it. It was working fine for weeks and just started doing this.
I do have bandswitch installed and I do not use direct push.
EDIT: When I push on the battery it turns off. I hope its the battery and not the contacts.

Hi, same problem here.
The original version was the french ROM, and it worked for a week without any problem. (I have the phone for only one week). Last night I flashed it with a english version, and installed only 2 programs, skype and core player.
Facts:
1. if the phone is usb connected with the computer, it doesn't turn off.
2. if the phone is going in power save mode automatically refuses to turn back on by pressing the power button. It's like the display is disabled. If I call my number when is down like this, from the phone that I am calling from I can here the call, but the HTC doesn't ring.
3. it goes off after about 2 minutes if is innactive, and I can turn it back on only by reset. If I am using the phone (playing, browsing, etc.) it doesn't turn off.
I guess it's a soft problem. (but then again, I'm just a beginner user with this phone)
Does anyone has a solution for this?
Thanks

Diamond2 TouchFlo always returning to Home screen

Hi,
Has anyone noticed that the Diamond2 always returns to the home screen after comming out of lock mode or standby?
For example, i could be listening to music, after 5 mins of me not using the screen, the phone would lock. On entering the PIN, the TouchFlo retuns to the home screen, instead of my music app. Same goes for any other app on the TouchFlo. My previous Touch Pro came back to the last opened app on TouchFlo.
Not a huge problem but would be good if there was a tweak to stop this behaviour.
M

mgumbs said:
Hi,
Has anyone noticed that the Diamond2 always returns to the home screen after comming out of lock mode or standby?
For example, i could be listening to music, after 5 mins of me not using the screen, the phone would lock. On entering the PIN, the TouchFlo retuns to the home screen, instead of my music app. Same goes for any other app on the TouchFlo. My previous Touch Pro came back to the last opened app on TouchFlo.
Not a huge problem but would be good if there was a tweak to stop this behaviour.
M
Click to expand...
Click to collapse
I dont think that the people here see it as a problem like you and myself I started a thread weeks ago
http://forum.xda-developers.com/showthread.php?t=507358
1300 views but still no solution, its prob too hard to do Dammm HTC
Martyn
Ps if you find a solution please let me know

I also experienced a problem with switching screens when turning the device back on. Uninstalling TouchLockPro solved the problem for me...

@Brempie
I took your comment about uninstalling TouchLockPro. I didnt have that program installed but i took the PIN lock off my phone temporarily, and hey presto, phone works as it should!
So now we know what causes the problem, hopefully HTC will have a fix for it....eventually.
I'll live with the bug for the moment, i prefer a phone which is PIN locked.
Cheers,
M

I have never had this happen to me. I also installed throttle lock and it always goes back to where it was when I unlock. I just uninstalled throttle lock and did a soft reset to test and make sure it never reverted back to the home screen. Nothing.
No matter what program I am in it wakes up to that same spot. I don't know what the registry hack for this is but there probably is one.
Could you possibly try this? Install ThrotleLock v0.6 and then see if it will work. If it wakes back up to the same screen and not TF3D uninstall it and see if it goes back to TF3D or not.

*warming up this thread*
So, has anyone yet found a solution for this?
It's annoying for me as i have set the device to go to standby after 2 minutes of inactivity when on battery. When i listen to music with the musicplayer in foreground, or when i write an email and someone interrupts me, i put the device in standby by myself or it does automatically after the defined time.
In 95-99%, when i turn back on the device, it has returned back to the touchflo home screen. Very rarely, and it could not yet find any system, the device wakes up exactly where i left it. This is, what it should do everytime but sadly it doesn't.
I'm using the Stock-ROM, activated PIN-Lock of my SIM, having a (WinMobile default) device Lock (4-digits) set to activate after 24 hours (this way it does not activate itself during normal usage, unless i long-press the end-call-button), using 2ndToday with SPB Diary.
It gets more annoying for me every day, because especially during working time i frequently turn the device on and off. Reading RSS-news, turning the device off for an incoming call, turning the device on just to get welcomed by the home-screen instead of staying on the news i previously read isn't that comfortable
Having to open the taskmanager and reactivating the program means at least two more clicks everytime i use the device... so - any solution?
edit: I think i tracked down the source of the problem, watch in this thread:
http://forum.xda-developers.com/showpost.php?p=4366357&postcount=14