Database Users

uportal error and other browser issues

These arent complaints because id rather have this phone than any other, and the $571 sticker was a steal in my opinion. But my user experience is not what it could be, and frankly i expect the nexus's browser to perform at least as well as the g1, so sue me
Anyway this is really embarrassing because i find myself borrowing phones from friends, many of which have iphones that have no problem with the site. Im definitely not winning any android fans here... So when i sign in to my schools website from my mytouch or my wife's g1, or an iphone theres no problem. When i try with my nexus i get "uportal error". Does anyone know what this means? Im pretty sure the first time i tried on this phone it did work. Also i have two nexus ones and the problem is ubiquitous. Ive tried adjusting cookie settings and deleting data and cache....and my phones not rooted
Also, i find myself going to various sites and entering my user name, but when i click 'submit' or 'sign in' i get nothing, i have to restart the phone and then it will work. Before restarting the phone ive tried clearing the browser cache and data. Not a huge deal but extremely inconvenient and here again i find myself borrowing iphones to complete simple tasks my shiny new nexus one cant accomplish. And here i was bragging to them about the new phone i was getting.. Any ideas? thank you for any help

Having to restart everyday. Slows down incredibly after 12-24h of use.

Hi Everyone,
I really hope this hasn't been asked before, I have, of course, tried searching but it's a complicated issue to search for. I posted a similar question in the Q&A thread before I did some more investigating but received no response.
I love my HD2 when it's on top form but it only seems to run like this for a maximum of 24h. After this the memory usage goes up from about 48% to 58% with nothing running and everything responds terrible slowly. The most noticeable/irritating issue is when trying to type a text message. Each key takes about a second to respond and it is so slow that if I type at normal speed it misses all the spaces I type and I end up with just one long garbled word. It is not just this that slows however, it's the entire phone. Navigating tabs in sence, flicking through texts, using and closing applications, scrolling up and down anything, the weather animation, Duttys task manager all become unusable. As soon as I soft reset it's fine again.
Incidentally the phone behaved exactly the same before I upgraded to the 1.66 Vodafone ROM (from 1.43). I always hoped the ROM upgrade would fix the problem but it did not.
Since posting the original question (where I was suspecting an app or manilla tweak to be the cause) I decided to hard reset and not install anything to see if the issue persisted. It did.
So, has anyone else had this problem. Should I be thinking about sending it back to HTC. I only hard reset this morning and since then have setup email, synced with myphone, setup wireless and setup facebook, twitter and youtube in sence and listened to some music already on my SD card. nothing else. and now it's ridiculously slow again.
Any suggestions would be greatly appreciated.
Thanks everyone.
Murg

It does sound faulty I'm afraid. If a hard reset doesn't fix it then it's probably the device. You could try a custom ROM, but it probably wouldn't fix anything, and then you'd have to flash it back to its original state before sending it away for replacement.
My guess would be to send it back as faulty. Just make sure that it's running slow when you turn it off before sending it back, or they'll most likely turn it on, see no immediate problem and just put the latest ROM on and call it "fixed".

i have the same exept mine was fine on vf 1.43 rom. have hard reset and reflshed but no beter so i asume its the vf rom? keep thinking of flashing custom rom but never done it before

Thanks for the replies so far. i have posted this on the Vodafone eforum and sent it to HTC support so we'll see what they have to say.
Are there any Vodafone stock ROM users on here who defiantly don't have this problem?
I don't want to HSPL my device on account of my warranty. (yes i know you can uninstall it but what what if my buttons break, or my screen becomes unusable for example) cant afford to buy a replacement so I just ain't doing it yet. (as much as I'd like to)
If it is the ROM there is no point sending it back to Vodafone.. does anyone know if I can send a Vodafone device back to HTC themselves?
Many Thanks
Murg

Hi murgers
Im on Vodafone in UK. Have you a cleanRAM -HTC Addicts- app on your HD2? there are others available!
In brackets below taken from info sheet on download of file.
(Release memory for Windows Mobile devices.
 Amazing utility which helps you to clean up the wasted RAM memory without having to restart the device and eventually saves a lot of time.)
If you have not tried using a clean RAM app, try search on this forum and try on your phone. It really helps free up anything up to 30 - 40 MB ram at a time
Hope this helps
s

I have received a response from HTC as follows:
Thank you for contacting us.
In regards to the problems you are currently experiencing, it seems that you have a number of software issues here. Therefore, the only thing i can suggest is to book your phone in for repair so we can have a look into this further. You can do this by calling 08458900079 and speaking to one of our HTC representatives.
If a hard reset and a ROM upgrade did not improve the performance of your phone then this is the next best alternative.
Click to expand...
Click to collapse
Sounds like HTC are blaming the Vodafone ROM.
How does returning to HTC work? will i have to pay anything? Do they collect the phone? how long will it take? How can I prove the issue exists, do I send the phone 'on' and whist experiencing the fault?
As said before it's unlikely that sending it back to Vodafone will yield any results.

if you phone htc then they will send someone to yours to pick up the phone in a few days. the whole process takes about a couple weeks and then they ship it back to you
when i sent my phone off for repair i went into a tmobile (my operator) shop and they sent it off for me, and then got a text back when the phone was back, i went back to the shop to pick it up
the whole process took 13 days
this did not solve my problem so i went back to a tmobile shop and am getting a full exhange (swapping for a new phone) on wednesday
hope this helps
its all very simple

Theres a very simple fix... clear your text messages.
This was my issue too which was addressed in another post. When my phone synced with MyPhone, it downloaded thousands of messages and caused major problems. the reason I didn't have issues on my tilt has something to do with sense integration. another option is to disable the sense text messenger app and use the default winmo app.
This is why it works fine for the first 24 hours. When MyPhone syncs overnight and retrieves your texts you get the slowdown.
Hope this helps.

I get this also. Have a t-mobile phone but since flashed it to xannytech, but I still get this.
I had suspected it might be something to do with MyPhone. There a good backup solution I can use that's not this ? Might re-flash and never use it again.
Does the OP use myphone too ?? Might be the common theme...

It's not MyPhone that causes the problem. That simply restores things that you've deleted. If you archive your text message using the MyPhone web interface then they'll be deleted off your phone next time you sync, but they'll still be available online.

That doesn't make any sense. I haven't deleted any text messages. The phone works perfectly quickly, but after a day or so it suddenly starts going really slow. i.e. it takes 30s after pressing 'talk' for the phone to start ringing, typing in messages is slow, the weather goes all stuttery. No programs appear to be running. Restarting the phone fixes it again, but this is pretty annoying.
I had thought it might be myphone or some other service doing something funny in the background. Any way to debug this?

as someone has allready said, i have Cleanram app scheduled to run twice a day and very rarely have an issue. Its all in the background so you dont even notice it running

Ah okay - I thought you were referring to the ongoing discussion and previous talk of how myphone was affecting the OP.
Why don't you just set myphone to sync manually. That way it never does anything in the background. I seriously doubt it's myphone that is causing the problems you have described.
I'd suggest uninstalling apps 1-by-1 to see if the problem suddenly disappears, as it's something that you have installed that's causing the problem. Obviously, if you find the problem still occurs after removing something, you can then reinstall it and move onto the next app.

Will give cleanram a go, though I don't think memory is the problem (always seems to be plenty free when it slows down) - but worth a try!
Not sure it is something installed either, as I don't really have much installed other than myphone, marketplace, google maps and like one game. .... other than of course what came with Xannytech's ROM, but had same issue before and after I put this on anyhow
cheers

Just happened again and tried cleanram, but did not help. It's like something is really hogging the CPU and everything responds slowly, but nothing is running in task manager.
Does anyone know if there is there anyway to show what services are running? Or any other way to debug?
thanks

@rathga
how many text messages are stored on your device?
I have a suspicion that perhaps you didn't grasp what I was saying regarding Myphone.

Hi Rathga - My HD2 does exactly the same thing, with absolutely exactly the same symptoms I've never used myphone though.
I'm on stock O2 (1.43?) and have only really installed TomTom, Hotfixes and Ranster Device Reset (to cope with this issue!)
Often after I keep using it I get prompted to send a debug message to MS with an error in filesys.exe - I'll update this with full details when it happens next
I'm installing this cleanram to see if it helps somehow

rathga said:
Does anyone know if there is there anyway to show what services are running? Or any other way to debug?
thanks
Click to expand...
Click to collapse
Try looking at this thread in the HD2 General forum (sorry can't post links)
'CPU usage is 100% when running Opera'
This was causing me some problems. Clearing the Opera cache certainly seemed to work.
Andy.

Hi,
Don't know if anyone is interested any more or still having this problem but I realised I didn't post a resolution to the problem when I figured out that was causing it.
The Problem was caused by...... Dah Dah Dah.....TEXT MESSAGES.
I had about 1000 text messages shared between the inbox and outbox and apparently this was way too much for the phone to cope with. This really annoyed me as I never had to delete them on my TyNn II (or any other phone I've ever owned for that matter), Iphone and Android users never have to delete them what what is with that!!!.
Sure enough after using MyPhone to 'Archive' the texts the phone sprang back to it speedy old self. Put them back on and Bam... slows to a stop over the course of an hour or so. I don't understand why this happens but I am 100% confident that this was the source of all the problems.
I Still have to archive my texts as I notice it starting to slow down when I reach about 500ish. Very Annoying.
Murg

Try as follows:
Get a junk cleaner and clean all temps
Get SKTools do a Autoclean and switch on all shadow-background services.
This might help to get Your HD2 running smooth as mine for weeks .............

Problems Downloading from Market with Epic 4G

I bought my wife a new Epic 4G and she has been having problems downloading from the Marketplace. It seems to be a 3G,4G problem. Even Wifi doesn't start right away, yet does seem faster starting than 3g/4g. It does finally work after about 10 minutes. I know it is a phone problem, not a 3G/4g or Wifi problem, because I have an EVO, and at the same time downloading from the market with the EPIC, the EVO has no problems at all. I do notice once it has downloaded the first item, it seems fine for the rest of the day. The 3g was active before my wife went to the Market to download stuff. She had already received her email, so the connection was there.
Is anyone else having problems downloading from the Marketplace on 3G/4G or even wifi? If so, how do I fix the problem. I do have the latest update installed and it still didn't fix the problem.

The Epic seems to have some issue with logging into Gtalk randomly. I have experienced downloads that wouldn't start myself. Simply opening gtalk will log you in (most of the time) and the download will start almost instantly.
Sent from my wrist watch calculator

Missing Apps
Same issue here. Many Paid and free apps are missing. Bad deal since I need the phone for work and now I can't get my TouchDown Exchange Client working because it lost the key I paid for on the Market

styckx said:
The Epic seems to have some issue with logging into Gtalk randomly. I have experienced downloads that wouldn't start myself. Simply opening gtalk will log you in (most of the time) and the download will start almost instantly.
Sent from my wrist watch calculator
Click to expand...
Click to collapse
For me it is not the issue where the download fails to start (though I have seen that too). This issue is that the apps are "not found" on the market place.
NOTE: I can see the apps from my EVO just fine, just not on the EPIC.

Evo is on froyo isn't it? Mabye they are protected apps and won't been seen unless you are running a phone with Froyo. Unless google hasnt registered I18 as a approved build yet.
Sent from my wrist watch calculator

Interesting... I notice that if I install(ed) a ROM (in this case Epic_Experience_v1.1.3) the apps are missing.
If I wipe the phone and restore a nandroid from a few days ago the apps show up.
Not sure what that means, but at least I can get back to using my email. Still learning all this ROM, Root, Kernel stuff.

CrozB said:
Interesting... I notice that if I install(ed) a ROM (in this case Epic_Experience_v1.1.3) the apps are missing.
If I wipe the phone and restore a nandroid from a few days ago the apps show up.
Not sure what that means, but at least I can get back to using my email. Still learning all this ROM, Root, Kernel stuff.
Click to expand...
Click to collapse
I concur with these findings. I'm running Epic Experience 1.1.3 and if I search Market I can _not_ see such popular FREE apps such as Fandango, Where and Google Places Directory.
No idea why..
Chris R.

There have been several threads about this issue. Google has to take action in the Market to recognize the DI18 firmware as legitimate. (Perhaps Sprint has to take action to goose Google into taking action.)
This same problem occurred for several days after the last update.
See this post earlier at xda.

yeah this is pissing me off considering it all worked just a day ago...

I had my Epic rooted ever since I got it....the last few days it got sluggish and got bricked. I got it back to stock tonight and I can't upload apps either. I'm on the version ending in "7" when I went back to stock...if anyone can offer tips that is reading this would be greatly appreciated!!!

im getting annoyed by this GTalk sign in issue... not only I use gtalk alot but also market won't work without it.
I noticed I get signed off and loose connection almost every time I make/receive a call. Or sometimes just randomly.

Hey have you tried this?? I just did this below....
****UPDATE 4 hours later*******
so after screwing with everything I could possibly (clearing cache, resetting phone, rebooting countless times, etc) I logged out then back in to TALK using my gmail account and VOILA! everything downloaded.

What the **** is wrong with this **** phone

I am on my fourth one (long story -- don't ask). I get this fourth one, everything works fine and dandy for a few hours. Then the same problems that happened to my last one are happening again. Random apps are trying to download and they show up as downloaded "unsuccessfully" and when I try to download apps they are stuck at "Starting download...". I thought this problem on my third Vibrant was caused by me messing around with flashing some custom ROMs, going back to stock, etc. (after the JI6 upgrade via Kies bricked by Vibrant). However, the replacement I just got - one that I have not done anything but rooted - is now having the same problems. Random apps are downloading by themselves only to be downloaded unsuccessfully and I can go longer download any apps from market - they are all stuck at "Starting download...".
So, then I thought maybe it wasn't the Vibrant that is the problem -- maybe it is my sim card. So yesterday I swap out sim cards, and the problems still occur. Maybe it is the JI6 update that is causing problems, or maybe I am just cursed when it comes to the Vibrant but this phone has been nothing but trouble for me since I got it in July...
That said, anyone have any helpful tips on how to get my issue resolved? Otherwise, I am going to call up T-Mobile and move to myTouch HD (when it comes out) or G2 (I really don't want G2 cause of physical keyboard and rootkit).

Sounds like reception problems. It happens every so often to me. Definitely not reason to return the phone unless it happens more often than not. Considering it's your fourth phone...
Sent from my SGH-T959 using XDA App

It isn't reception issues. I have full bars, can surf the Internet, etc. and even tried it on WiFi. There is definitely something wrong. It isn't the sim card (I swapped it out). It isn't my Google account (I tried different ones). It isn't the specific Vibrant I have (I just got an exchange two days ago -- both phones had same problem).
So all I have left is either it is JI6 causing the issue or a rogue app. I just did a factory reset to see if maybe that solves the problem. If it doesn't, well, bye bye Samsung hello HTC.

The chances that both phones would have this obscure market problem is very unlikely. Given that all other data services work well, have you ever considered that maybe it's Google's market servers? Did you sign into your Google account then immediately start to download all of your paid applications while it was syncing all of your contacts and email? Are you over dramatizing the problem? Again, this is your fourth phone...

user error?

Not the phone, it's your location/service. I have issues downloading from market at certain places even with full service also. It's poor data connections I believe.
Sent from my SGH-T959 using XDA App

I think it's user error.

I stopped reading after 5 words...
"I'm on my 4th phone"
You...you are the problem.

Chalup said:
The chances that both phones would have this obscure market problem is very unlikely. Given that all other data services work well, have you ever considered that maybe it's Google's market servers? Did you sign into your Google account then immediately start to download all of your paid applications while it was syncing all of your contacts and email? Are you over dramatizing the problem? Again, this is your fourth phone...
Click to expand...
Click to collapse
I can't be Market. The downloads are working perfect after a reset that took a mere two minutes. Market up and down in two minutes? I doubt it. The real test is to see if it will continue to work, because it is after a few hours that the problems occur.
Syncing works fine all the time, and market works perfect after the initial setup. It is after a while that it messes up... I don't know whats up.
That said, why would I be over dramatizing the problem? To get pitty on XDA?

Sdobron said:
Not the phone, it's your location/service. I have issues downloading from market at certain places even with full service also. It's poor data connections I believe.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Could be JI6 caused some location-only issue? Because I was able to use my Vibrant just fine for 1-1.5 months without this issue. This issue really only showed up for I upgrade to JI6.
@Everyone else: Thanks for the input -- I will be sure to take it into consideration.

rogue app. man I was going nuts when I first got this phone, because randomly it would reboot and go into a boot-loop. after trial and error, I found out is was THE Hero of Sparta HD game from gameloft.
I would reformat and install the basic apps first, then the extras, one by one... to see if you have a bad app. Its the only way I got the the end of my problem.

Stock J16 or a J16 build?

Stock JI6 -- updated via Kies.

s15274n said:
I stopped reading after 5 words...
"I'm on my 4th phone"
You...you are the problem.
Click to expand...
Click to collapse
I'm On My Fourth Phone And Its Not My Fault.. (This One Works Fine Now)
First One Was Data Issues
Second One Was A Password Lock Error (Hardware Locked As Well)
Third One Was A Phone To PC Error (Unrooted Stock And Not My Fault Phone Turned Off And Turned Back On And It Was Like That)
Fourth One.. All Fine And Dandy

(Erased by the author)

It's your Google account at this point. Swap it out for another!

Hmmmmmmmm
The Google account may be the problem..... but not convinced I think the statement (user error) look in the mirror is more correct. BTW, I always use wifi in updating it is just easier and faster, I would assume that you re doing the same.

DarkAgent said:
Could be JI6 caused some location-only issue? Because I was able to use my Vibrant just fine for 1-1.5 months without this issue. This issue really only showed up for I upgrade to JI6.
@Everyone else: Thanks for the input -- I will be sure to take it into consideration.
Click to expand...
Click to collapse
yeah. I have the same problem. it seems to be location specific. it sounds dumb but when I'm in the mall area near my house i have all but one bar full 3G connection (and that stays pretty consistent give or take a bar or so) and both market and browser have major issues. if you try a bunch of times it might go through occasionally but for the most part it says I have a great connection but I don't. but when i leave the mall area all is fine again. its a pretty large area about a mile square or so. I also drop calls alot there. its really weird. wifi works fine usually although some public wifi connections have the port you need to download from the market blocked so don't get frustrated if that doesn't work either. internet browsing works fine over wifi though
my wife has the exact same phone and has the exact same problems in that area so I'm pretty sure its not the phone
also oddly I never tried using my phone at the mall before the JI6 update (Which I got OTA not a manual install) so I suppose it could have to do with the update but I cant confirm that.
I can say that my Mytouch 3G worked in the same area just fine (although its been a month or so since I tryed it), so its kinda weird.

s15274n said:
I stopped reading after 5 words...
"I'm on my 4th phone"
You...you are the problem.
Click to expand...
Click to collapse
I second.
Sent from my SGH-T959 using Tapatalk

A little confusing here since you were able to flash custom roms successfully which is much more harder and dangerous for you and most of us here, AND you can't still figure out how to get the market app working properly? hmm..Not to blame directly on you but your case MUST be very rare.

[Q] Emails not pushing with exchange on CM7

I've been experiencing issues with my work email not pushing to my phone running CM7. When I was on stock it was pretty quirky and I noticed the same quirky behavior on Iced Glacier, but, it's actually the closest to working now that I have CM7, other than the fact that it won't push.
So, here's what's happening, periodically (or should I say inevitably, since it happens regularly), exchange will stop pushing emails to my phone. At first, when I boot my phone, everything is working fine and I receive any emails which had not been previously pushed to my phone. After awhile, usually about 3 hours or so, push just stops working. It feels like something is getting hung up, because when I try and open mail and refresh the emails nothing happens. During this time, I also can't pull any contacts off the global contacts when I try and compose an email. On that note, I'm not sure if anything I try and send is actually going out during this time. I have tried disabling and re enabling sync, but that didn't do anything. Actually, it looks like it get stuck during exchange sync, which confuses me just as much.
However, the kicker is that if I reboot the phone, it starts working just fine... until the problem appears again. I'm currently running CM 7.0 but I had this problem in CM7 RC2 as well (my last ROM).
Any ideas guys?

Your best bet is to ask this in the correct thread. I would suggest posting this in the CM7 thread where you got the ROM. There is where other users and the developer can assist with questions such as yours.

I was originally going to ask over there, but I realized I didn't have enough posts to do so. I guess I'll live with my issue until I get enough posts to post in the developer forums (which may be awhile, because I'm a hardcore lurker).

greatwithtoast said:
I've been experiencing issues with my work email not pushing to my phone running CM7. When I was on stock it was pretty quirky and I noticed the same quirky behavior on Iced Glacier, but, it's actually the closest to working now that I have CM7, other than the fact that it won't push.
So, here's what's happening, periodically (or should I say inevitably, since it happens regularly), exchange will stop pushing emails to my phone. At first, when I boot my phone, everything is working fine and I receive any emails which had not been previously pushed to my phone. After awhile, usually about 3 hours or so, push just stops working. It feels like something is getting hung up, because when I try and open mail and refresh the emails nothing happens. During this time, I also can't pull any contacts off the global contacts when I try and compose an email. On that note, I'm not sure if anything I try and send is actually going out during this time. I have tried disabling and re enabling sync, but that didn't do anything. Actually, it looks like it get stuck during exchange sync, which confuses me just as much.
However, the kicker is that if I reboot the phone, it starts working just fine... until the problem appears again. I'm currently running CM 7.0 but I had this problem in CM7 RC2 as well (my last ROM).
Any ideas guys?
Click to expand...
Click to collapse
Hey toast, I use work exchange as well and I have actually had better results with CM7 versus stock. ONly thought I have is did you do a full wipe before you upgraded/installed? That seems to fix most of my issues.
**Side Note** I know you didn't post this in the dev forum cause as a noob like me, we're not allowed.

Tylormde said:
Hey toast, I use work exchange as well and I have actually had better results with CM7 versus stock. ONly thought I have is did you do a full wipe before you upgraded/installed? That seems to fix most of my issues.
**Side Note** I know you didn't post this in the dev forum cause as a noob like me, we're not allowed.
Click to expand...
Click to collapse
I did do a full wipe. I make sure to always do a full wipe when installing a new ROM. I will say that CM7 works better than stock, but that's only when it works. I mean, one thing that may be causing problems is that in my area, we only have GPRS, we don't have EDGE, 3G, or Pseudo-4g. I have to roam to get EDGE, which, only provides a decent connection about half of the time. Do you think it might be possible that it's getting hung up when I leave wifi?

greatwithtoast said:
I did do a full wipe. I make sure to always do a full wipe when installing a new ROM. I will say that CM7 works better than stock, but that's only when it works. I mean, one thing that may be causing problems is that in my area, we only have GPRS, we don't have EDGE, 3G, or Pseudo-4g. I have to roam to get EDGE, which, only provides a decent connection about half of the time. Do you think it might be possible that it's getting hung up when I leave wifi?
Click to expand...
Click to collapse
I think there's a good chance that is your problem. If its working good on Wifi and not on cell connection, especially GPRS, then the exchange server probably can't push data fast enough to refresh and times out.

Tylormde said:
I think there's a good chance that is your problem. If its working good on Wifi and not on cell connection, especially GPRS, then the exchange server probably can't push data fast enough to refresh and times out.
Click to expand...
Click to collapse
I agree, that seems like a fairly logical reason. Especially when you consider it's also too slow to actually download MMS messages without a time-out. I guess I'm just going to have to live with this until T-mobile finally gets their network here upgraded (they were supposed to have it up and running 2 months ago, but failed to do so due to government agencies failing to get off the damn spectrum).
Either way, do you think there might be any chance of any sort of work around?

greatwithtoast said:
I agree, that seems like a fairly logical reason. Especially when you consider it's also too slow to actually download MMS messages without a time-out. I guess I'm just going to have to live with this until T-mobile finally gets their network here upgraded (they were supposed to have it up and running 2 months ago, but failed to do so due to government agencies failing to get off the damn spectrum).
Either way, do you think there might be any chance of any sort of work around?
Click to expand...
Click to collapse
I'm curious what general area your in? I'm not gonna say who I work for but lets call it a US carrier that isn't looking forward to a possible merger with AT&T
I know the build out is supposed to aggressive this year, so there is hope your coverage gets better. Sadly, if turning off push mail and using a manual sync mode doesn't work either, I think your out of luck when not on Wifi.

I live in San Angelo, Texas. Apparently, our fiber lines have been laid and they're just waiting to flip the switch.