Hi Everyone,
I really hope this hasn't been asked before, I have, of course, tried searching but it's a complicated issue to search for. I posted a similar question in the Q&A thread before I did some more investigating but received no response.
I love my HD2 when it's on top form but it only seems to run like this for a maximum of 24h. After this the memory usage goes up from about 48% to 58% with nothing running and everything responds terrible slowly. The most noticeable/irritating issue is when trying to type a text message. Each key takes about a second to respond and it is so slow that if I type at normal speed it misses all the spaces I type and I end up with just one long garbled word. It is not just this that slows however, it's the entire phone. Navigating tabs in sence, flicking through texts, using and closing applications, scrolling up and down anything, the weather animation, Duttys task manager all become unusable. As soon as I soft reset it's fine again.
Incidentally the phone behaved exactly the same before I upgraded to the 1.66 Vodafone ROM (from 1.43). I always hoped the ROM upgrade would fix the problem but it did not.
Since posting the original question (where I was suspecting an app or manilla tweak to be the cause) I decided to hard reset and not install anything to see if the issue persisted. It did.
So, has anyone else had this problem. Should I be thinking about sending it back to HTC. I only hard reset this morning and since then have setup email, synced with myphone, setup wireless and setup facebook, twitter and youtube in sence and listened to some music already on my SD card. nothing else. and now it's ridiculously slow again.
Any suggestions would be greatly appreciated.
Thanks everyone.
Murg
It does sound faulty I'm afraid. If a hard reset doesn't fix it then it's probably the device. You could try a custom ROM, but it probably wouldn't fix anything, and then you'd have to flash it back to its original state before sending it away for replacement.
My guess would be to send it back as faulty. Just make sure that it's running slow when you turn it off before sending it back, or they'll most likely turn it on, see no immediate problem and just put the latest ROM on and call it "fixed".
i have the same exept mine was fine on vf 1.43 rom. have hard reset and reflshed but no beter so i asume its the vf rom? keep thinking of flashing custom rom but never done it before
Thanks for the replies so far. i have posted this on the Vodafone eforum and sent it to HTC support so we'll see what they have to say.
Are there any Vodafone stock ROM users on here who defiantly don't have this problem?
I don't want to HSPL my device on account of my warranty. (yes i know you can uninstall it but what what if my buttons break, or my screen becomes unusable for example) cant afford to buy a replacement so I just ain't doing it yet. (as much as I'd like to)
If it is the ROM there is no point sending it back to Vodafone.. does anyone know if I can send a Vodafone device back to HTC themselves?
Many Thanks
Murg
Hi murgers
Im on Vodafone in UK. Have you a cleanRAM -HTC Addicts- app on your HD2? there are others available!
In brackets below taken from info sheet on download of file.
(Release memory for Windows Mobile devices.
Amazing utility which helps you to clean up the wasted RAM memory without having to restart the device and eventually saves a lot of time.)
If you have not tried using a clean RAM app, try search on this forum and try on your phone. It really helps free up anything up to 30 - 40 MB ram at a time
Hope this helps
s
I have received a response from HTC as follows:
Thank you for contacting us.
In regards to the problems you are currently experiencing, it seems that you have a number of software issues here. Therefore, the only thing i can suggest is to book your phone in for repair so we can have a look into this further. You can do this by calling 08458900079 and speaking to one of our HTC representatives.
If a hard reset and a ROM upgrade did not improve the performance of your phone then this is the next best alternative.
Click to expand...
Click to collapse
Sounds like HTC are blaming the Vodafone ROM.
How does returning to HTC work? will i have to pay anything? Do they collect the phone? how long will it take? How can I prove the issue exists, do I send the phone 'on' and whist experiencing the fault?
As said before it's unlikely that sending it back to Vodafone will yield any results.
if you phone htc then they will send someone to yours to pick up the phone in a few days. the whole process takes about a couple weeks and then they ship it back to you
when i sent my phone off for repair i went into a tmobile (my operator) shop and they sent it off for me, and then got a text back when the phone was back, i went back to the shop to pick it up
the whole process took 13 days
this did not solve my problem so i went back to a tmobile shop and am getting a full exhange (swapping for a new phone) on wednesday
hope this helps
its all very simple
Theres a very simple fix... clear your text messages.
This was my issue too which was addressed in another post. When my phone synced with MyPhone, it downloaded thousands of messages and caused major problems. the reason I didn't have issues on my tilt has something to do with sense integration. another option is to disable the sense text messenger app and use the default winmo app.
This is why it works fine for the first 24 hours. When MyPhone syncs overnight and retrieves your texts you get the slowdown.
Hope this helps.
I get this also. Have a t-mobile phone but since flashed it to xannytech, but I still get this.
I had suspected it might be something to do with MyPhone. There a good backup solution I can use that's not this ? Might re-flash and never use it again.
Does the OP use myphone too ?? Might be the common theme...
It's not MyPhone that causes the problem. That simply restores things that you've deleted. If you archive your text message using the MyPhone web interface then they'll be deleted off your phone next time you sync, but they'll still be available online.
That doesn't make any sense. I haven't deleted any text messages. The phone works perfectly quickly, but after a day or so it suddenly starts going really slow. i.e. it takes 30s after pressing 'talk' for the phone to start ringing, typing in messages is slow, the weather goes all stuttery. No programs appear to be running. Restarting the phone fixes it again, but this is pretty annoying.
I had thought it might be myphone or some other service doing something funny in the background. Any way to debug this?
as someone has allready said, i have Cleanram app scheduled to run twice a day and very rarely have an issue. Its all in the background so you dont even notice it running
Ah okay - I thought you were referring to the ongoing discussion and previous talk of how myphone was affecting the OP.
Why don't you just set myphone to sync manually. That way it never does anything in the background. I seriously doubt it's myphone that is causing the problems you have described.
I'd suggest uninstalling apps 1-by-1 to see if the problem suddenly disappears, as it's something that you have installed that's causing the problem. Obviously, if you find the problem still occurs after removing something, you can then reinstall it and move onto the next app.
Will give cleanram a go, though I don't think memory is the problem (always seems to be plenty free when it slows down) - but worth a try!
Not sure it is something installed either, as I don't really have much installed other than myphone, marketplace, google maps and like one game. .... other than of course what came with Xannytech's ROM, but had same issue before and after I put this on anyhow
cheers
Just happened again and tried cleanram, but did not help. It's like something is really hogging the CPU and everything responds slowly, but nothing is running in task manager.
Does anyone know if there is there anyway to show what services are running? Or any other way to debug?
thanks
@rathga
how many text messages are stored on your device?
I have a suspicion that perhaps you didn't grasp what I was saying regarding Myphone.
Hi Rathga - My HD2 does exactly the same thing, with absolutely exactly the same symptoms I've never used myphone though.
I'm on stock O2 (1.43?) and have only really installed TomTom, Hotfixes and Ranster Device Reset (to cope with this issue!)
Often after I keep using it I get prompted to send a debug message to MS with an error in filesys.exe - I'll update this with full details when it happens next
I'm installing this cleanram to see if it helps somehow
rathga said:
Does anyone know if there is there anyway to show what services are running? Or any other way to debug?
thanks
Click to expand...
Click to collapse
Try looking at this thread in the HD2 General forum (sorry can't post links)
'CPU usage is 100% when running Opera'
This was causing me some problems. Clearing the Opera cache certainly seemed to work.
Andy.
Hi,
Don't know if anyone is interested any more or still having this problem but I realised I didn't post a resolution to the problem when I figured out that was causing it.
The Problem was caused by...... Dah Dah Dah.....TEXT MESSAGES.
I had about 1000 text messages shared between the inbox and outbox and apparently this was way too much for the phone to cope with. This really annoyed me as I never had to delete them on my TyNn II (or any other phone I've ever owned for that matter), Iphone and Android users never have to delete them what what is with that!!!.
Sure enough after using MyPhone to 'Archive' the texts the phone sprang back to it speedy old self. Put them back on and Bam... slows to a stop over the course of an hour or so. I don't understand why this happens but I am 100% confident that this was the source of all the problems.
I Still have to archive my texts as I notice it starting to slow down when I reach about 500ish. Very Annoying.
Murg
Try as follows:
Get a junk cleaner and clean all temps
Get SKTools do a Autoclean and switch on all shadow-background services.
This might help to get Your HD2 running smooth as mine for weeks .............
Related
So basically, my hd2 is not running smooth at all. Every time i do a rom update and then restore my contacts/messages/settings it keeps getting frozen and unresponsive. So I have to restart the device, but I don't know why it should be restarted anyway, isn't is kind of super fast?!?! So, now, when I recently updated my ROM, the device is so damn slow, that even after typing my PIN it takes a minute to launch htc sense and everything. When I'm moving through the tabs it's so damn laggy i can't stand it. . Is anyone else experiencing this????
To be honest, and I'm no expert, it sounds like you have some serious phone problems, probably out of your control. Not to sound like a pessimist but given how everyone else seems to be ok with the HD2, could be either a major rom/radio problem or hardware failure??
I've updated my hd2 using the official rom from HTC and, apart from the occasional lag i get from WinMo, my device runs sweet as a a proverbial nut. Especially as I have run the tweaks suggested by the forums here.
Given that you have said that you've upgraded the ROM and it's made no difference, the only thing i could suggest is possibly send it back under warranty?
Obviously, I'd wait and see if someone with more know-how has a better explanation, i'm merely giving you my POV.
Hope you get this sorted ASAP. A properly working HD2 is a marvellous thing.
All the best
To the OP,
There could be so many causes for your problems. I would start as follows:
- Take your SD card out and see if the phone boots and is not laggy with the card out
- If this does not work take a look at the SMS threads on here and see if the solutions there help you
- If no joy then read the Hints @ Tips thread on here, if you have not already done so, and pickup on the cache move tips, using the task manager to close open files, etc
- I that fails look for the thread "HD2 Died - or did it" and implement the solutions in there
- If that does not help and you have been flashing a fair few roms then hop over to the MTTY thread in rom development and see if that helps.
Plenty to be getting on with.
Hope you get it sorted.
WB
My power up to sense loaded time = 55 secs.
Any different?
thanks for this quick reply. I am using Energy Leo ROM, but I don't think this could be the problem, or is it? Because I have performed a hard-reset now and it's running quite smooth again.. But the question is for how long.
Two questions I have now:
-does it happen to anyone, when you try to wake up the phone, screen doesn't wake up, only the keys in the bottom start to glow? It happened to me from time to time
-does anyone else experience missed key taps? When I tap something from time to time it just doesn't get recognized so I have to "retap" it...
[^IcEmAn^] said:
thanks for this quick reply. I am using Energy Leo ROM, but I don't think this could be the problem, or is it? Because I have performed a hard-reset now and it's running quite smooth again.. But the question is for how long.
Two questions I have now:
-does it happen to anyone, when you try to wake up the phone, screen doesn't wake up, only the keys in the bottom start to glow? It happened to me from time to time
-does anyone else experience missed key taps? When I tap something from time to time it just doesn't get recognized so I have to "retap" it...
Click to expand...
Click to collapse
I have experienced question 1 and 2.. however not alot or not frequent.. I tend to think that this is just a computer and computers do crash depending on whats going on.. The missed screen taps only happens once or twice when its playing up. I do have a screen protector on though so whether the dust, oil or screen protector is causing that is a different story, but isnt a big problem for me to remove the screen protector to find out.
so, the latest problem.. my hd2 had been running for ~16 hours without any problem now, but in last 10 minutes i had to restart it twice, because the screen stopped responding after i wanted to type new sms in a conversation (first time) and after i had a pop-up message about new sms (second time). As said before, I'm using energy rom, latest issue (17.2.). Could the problem be, in fact connected with this rom or specifically with sms software?
using cooked roms you can generally expect a few lockups and restarts.
Also, the screen not powering up, just the hard keys backlight is an issue across the board, from custom roms to official roms. Some roms seem to do it, some don't, but one that doesn't do it to me might well do it to you.
[^IcEmAn^] said:
so, the latest problem.. my hd2 had been running for ~16 hours without any problem now, but in last 10 minutes i had to restart it twice, because the screen stopped responding after i wanted to type new sms in a conversation (first time) and after i had a pop-up message about new sms (second time).
Click to expand...
Click to collapse
It has been mentioned before that if you have a large number of texts stored, it will take a while for it to allow you to reply to a text. (It has to go through the database, check for the texts sent by the user, then arrange them alongside the ones sent to them by you, then put them in chronological order, then display them, this takes time)
but i would presume the device should be working anyway (but slower, of course) and not flashing the display and being "frozen" ?
The frozen issue with texts is all in the SMS thread I pointed you to earlier. Solutions to the phone freezing are in the HD2 Died thread, again as I pointed out earlier.
How many of these potential solutions have you tried? Tryy these things first then come back if they don't work rather than make assumptions about your ROM.
WB
after 3 months i still have the issue with missed strokes.. even after the latest energy rom update :\
anyone?
So Im VERY new to this, first Windows Mobile phone. And this is my first post.
Right after receiving my HD2, I was disappointed with my purchase. I loved my Android powered G1, and fell in love with HTC. But when I got my HD2, the texting was terrible, and my phone kept freezing. After talking with a few friends about this, I was referred to this site.
From there, I did some research, and have learned a little bit. I decided to upgrade the ROM to the stock T-Mobile 2.13, through a link I found on this site. At the same time, I loved the interface of the CHT and CHTE, so I loaded those. Also, at the recommendation of Cookie's thread, I loaded Chainfire HD2 3D Driver Patch V2.0.
Well everything feels better, Ive started using Swype, and I havent had any freezing issues. I couldnt be happier...
But I recently notice (I dont do many phone calls, or talking. Im more web, email, and text) my incoming call screen isnt popping up. My phone will ring, I pull the phone out, and I see my home screen, and it is unlocked, like it should be when an incoming call comes through. I start tapping on the screen, and where I tap, icons/buttons start popping up. The "Mute" button, the "Answer/Ignore" bar, and SOMETIMES the caller's ID pic (if Im lucky enough for it to be someone who has a pic).
Now, this doesnt happen ALWAYS, but it does happen here and there. Ive also noticed, that the function that blacks/locks the screen when in call, against your face is running funny.
Does anyone know if this is related to my ROM? The 3D Driver Patch? CHT? Has anyone had anything similar???
I DID do a search, but only in this TMOus HD2 General sub forum. Should I be looking else where? Sorry for such a novel. I just felt that I should provide any possibly necessary info, since Im kind of clueless to this phone modifying world.
TIA.
Hmm...if it were me I'd definitely start with uninstalling that video driver and see if that changes the behavior.
Also, are you using the stock lockscreen or do you have CHT lockscreen enabled via CHTE? If you do have CHT's enabled, then next you might want to switch it off and see if it helps.
I don't know for sure that either of those will resolve that, but that's where I'd start troubleshooting.
After your new rom finished flashing, did you perform a manual hard reset (as recommended by most chefs)?
I've found that there is more chance of the rom being unstable if you dont.
(flashes dont always take first time, no clue why, but i'd estimate about 1 in 10 flashes just isn't stable, yet the next flash with the same rom is stable, , , I've also noted similar results when installing an OS on my PC, , , sometimes it just doesnt wanna take properly.)
theidealone said:
So Im VERY new to this, first Windows Mobile phone. And this is my first post.
Right after receiving my HD2, I was disappointed with my purchase. I loved my Android powered G1, and fell in love with HTC. But when I got my HD2, the texting was terrible, and my phone kept freezing. After talking with a few friends about this, I was referred to this site.
From there, I did some research, and have learned a little bit. I decided to upgrade the ROM to the stock T-Mobile 2.13, through a link I found on this site. At the same time, I loved the interface of the CHT and CHTE, so I loaded those. Also, at the recommendation of Cookie's thread, I loaded Chainfire HD2 3D Driver Patch V2.0.
Well everything feels better, Ive started using Swype, and I havent had any freezing issues. I couldnt be happier...
But I recently notice (I dont do many phone calls, or talking. Im more web, email, and text) my incoming call screen isnt popping up. My phone will ring, I pull the phone out, and I see my home screen, and it is unlocked, like it should be when an incoming call comes through. I start tapping on the screen, and where I tap, icons/buttons start popping up. The "Mute" button, the "Answer/Ignore" bar, and SOMETIMES the caller's ID pic (if Im lucky enough for it to be someone who has a pic).
Now, this doesnt happen ALWAYS, but it does happen here and there. Ive also noticed, that the function that blacks/locks the screen when in call, against your face is running funny.
Does anyone know if this is related to my ROM? The 3D Driver Patch? CHT? Has anyone had anything similar???
I DID do a search, but only in this TMOus HD2 General sub forum. Should I be looking else where? Sorry for such a novel. I just felt that I should provide any possibly necessary info, since Im kind of clueless to this phone modifying world.
TIA.
Click to expand...
Click to collapse
I read somewhere that the "unleaked official ROM" caused more problems than it was worth. I got the 2.13 ROM on the leaked version before it was made official and it has been working great since. I read that they made more changes and then made it official and that it was causing phones to be bricked and most phones ended up worse than they where before the the upgrade. The only "negative" thing i experienced was the screen sensitivity but it appears that the cab featured in the sticky at the top of the post fixed that!? Kinda strange If all else fails Factory Reset and try again. I always like to take a baseline reading. When my phone began acting screwy I would restore and run it stock for a few days to see if problems persisted...then after about three or four days slowly begin installing things...
Thanks for the responses! I will start with sirphunkee's suggestions. As I was typing, I started thinking the Driver Patch was a good possibility. Also, I have noticed that the phone doesnt just "sleep" the screen when I put the phone to my face, it locks. Im assuming this is something to do with CHTE's lock, because as sirphunkee mentioned, I am using the CHTE lock, instead of the stock.
Im going to start there, and see what happens.
Also, I did NOT do a manual hard reset. How would I go about doing so (yes, Im a HUGE noob. More of a car guy)? Im hoping I wont need to do this, as Im assuming I will need to restore all of my contacts, reorganize them, and reset everything else, as if the phone were new out of the box... Correct? But in case that is necessary, how do I do so?
As far as the leaked or official version... I couldnt find it on T-Mobile's site. I read a thread here, where it had been there then removed, due to people having issues with the download. I then was searching Swype or something, same forum, and found another thread, where someone had a link to the download through T-Mobile. Kinda hard to explain, but I will see if I can find the link, and the thread.
Thanks again guys! I really appreciate it. And thanks for taking it easy on me.
I just tried to post the links. I found them in my browser History. But because I have such a new account, I cant post.
theidealone said:
I just tried to post the links. I found them in my browser History. But because I have such a new account, I cant post.
Click to expand...
Click to collapse
Thanks for the effort though, you'll be able to put up links after just a few more posts (it's listed in the forum rules...hint, hint). Also, toreone already threw up a new thread in this section with that link for everybody, so don't sweat that
EDIT: oops, missed the rest of your questions there. The hard-reset is exactly what you said...resets the phone to factory-fresh condition. Yes, contacts will have to be reapplied, but sorting really shouldn't be an issue depending on your method of backing up and restoring them. I highly recommend using the built-in Microsoft Myphone utility for that (and it's wise to let it back them up regularly too, just in case, I just have mine set to do it each night while it's charging).
You can perform a hard-reset a couple of ways:
1. on your settings tab, hit "menu", then "all settings", then "system". You'll find an icon in there titled "clear storage". Run that, use 1234 as the code, and it will do its deed.
2. with the phone powered off, hold both the vol up and down buttons at the same time, and then press the end/power button to turn it back on, then it will take you into the same hard-reset process as the first method.
I am not sure if this has to do with using Android or not, but sometimes my HD2 decides to reboot itself unexpectedly, on WM as well as on Android and I can't really find what's causing it.
But what happens is, after switching itself off, it switches itself on again and hangs on the HTC logo, sometimes with or without the following info:
R 2.10.50.28_2
G 15.40.50.07U
D 1.66.76641
I am using stock ROM that came with it, i assumed it will be stable by itself but it reboots itself randomly sometimes just like on Android.
Does it have to do with the Radio version (i changed it from 2.07.xx). I tried 2.12.xx before and had same problems.
I should note that the only way for it to run again is to remove the battery for a while and then put it back. If i remove it and put it back briefly it will still hang.
Anyone is familiar with this strange behavior?
Thanks
ME too
I have the EXACT same problem. It only started for me after using android. now whenever i run Android it will unexpectedly reboot and sometimes hang like yours. It also does it in WM though not as often. I was able to notice it might have something to do with data connections bc if i run android but only use wifi it seems to be fine. I tried changing Radios WM ROMs and Android builds i even hardspled my phone again but nothing solved it. The problem needs to be talked about more. it got so bad for me I bought a Desire and gave up on my HD2 for the moment. Keep this thread up.
sounds like i have to follow
I hope not!
I notice if i do heavy download on wm or android i get it. But it could be that the phone is too hot? But it's not alarmingly hot tbh.
I hope more people can shed light on this.
Thanks for your input.
Yeah this is what seems to happen to me too, i start a downlogsd it gets a bit warm then freezes or reboots and gets stuck. However it doesnt even have to be a large download for me, a simple cab file or youtube video sometimes. And as far as heat, this never used to be a problem and i know for a fact my phone used to heat up way more before without a problem.
Maybe the qualcomm chipset go in "safe mode"..i remember that for first start tickle the orange led and after the device freeze or restart..maybe your device overheat. Try to touch cover's device or install a battery status monitor software. If you have changed radio, return on the original status. In case the restart happen always, make a backup using Pimbackup, and do an Hard Reset. For first try to use the telephone without the memory card and test the stabilty. If is all ok, you have to provide to format your SD card in Fat32. Try also to change the HSPL with the original SPL.
What happened to this thread? Suddenly 3 recent posts have disappeared?
relic said:
What happened to this thread? Suddenly 3 recent posts have disappeared?
Click to expand...
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Forums Restored from Backups - LOST DATA - PLEASE READ
As many of you may have heard, we underwent routine maintenance on our Database Server. Upon rebooting the Database Server, it refused to boot and all indications are that the RAID 10 (what is RAID? http://en.wikipedia.org/wiki/RAID) array failed.
We have restored the Forums from a 24 hour old backup. We know this is not ideal, but at this point, the chances of recovering the failed array are slim.
We sincerely apologize for this. In fact, this maintenance was intended to boost the redundancy of our database setup and lightening strike.
http://forum.xda-developers.com/showthread.php?t=792013
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Thabks. Back to the subject, today i tried downloading on wifi a 150mb file on android and it rebooted byitself.
Then i tried to play a wmv video file on WM stock ROM and after 6 min it rebooted.
So its starting to look more and more like cpu/heat problem, anyone having these issues?
So does anyone think this might have something to do with all the overclocking in those android builds we've been using?
After 45 mins of install HD2 still hanging?
Hi, I just installed FroyoSense by darkstone
Release date: 07.AUG.2010
I don't know if this is the latest (probably not) but after 45 minutes of install the screen has in the top left hand corner tiny small text (excuse my lack of knowledge here) but no scrolling text as I expected, its now like 50 minutes, how long should it take?
Any help please would be appreciated, thanks
John
New to the HD2
So, I just bought a used HD2 a week ago. It was having similar problems in WM. I took it to a local store, and they said that is just how WM phones are. I've flashed HSPL and different radios and ROMs, installed Android, but still have trouble with freezing and rebooting on it's own no matter what I do. IT happens the same in WM or Android. Is there any way to find out if these might be due to hardware problems caused by the previous owner?
I got the same problem, when I do a lot of things on the same time on the HD2 it hangs or reboot. During de restart of the phone it hangs on the White screen with HTC on it. I have te take the battery out of it en than reboot again.
When I listen music and Internet the same time it almost always happends.
It happends on WM but also on Android, I tryed different ROM's and Radio Version's but nothing worked. Also tryed to work without SD-card, but still the same problem.
So I have no idea how to solve the problem...
I hope someone now's how to solve it...
Sorry for my bad English but I hope it's clear
FroyoStone with HTC Sense V2
Polar bear said:
Hi, I just installed FroyoSense by darkstone
Release date: 07.AUG.2010
I don't know if this is the latest (probably not) but after 45 minutes of install the screen has in the top left hand corner tiny small text (excuse my lack of knowledge here) but no scrolling text as I expected, its now like 50 minutes, how long should it take?
Any help please would be appreciated, thanks
John
Click to expand...
Click to collapse
Ok having waited for 2 hrs, I shutdown and installed FroyoStone v2, this time the tiny text appeared and faded after about 5 -10 seconds and the screen has gone blank, is this normal? No scrolling text, nothing, I going tpo re-boot and will keep you updated. Thx
If you read the previous posts you would know this thread has nothing to do with the problem youre describing. I understand the confusion of the title but pls read the thread first.
Polar bear said:
Ok having waited for 2 hrs, I shutdown and installed FroyoStone v2, this time the tiny text appeared and faded after about 5 -10 seconds and the screen has gone blank, is this normal? No scrolling text, nothing, I going tpo re-boot and will keep you updated. Thx
Click to expand...
Click to collapse
Your problem is unrelated to this thread.
So far we have more and more people having the related issue on WM and Android. We need some expert to help us pinpoint the problem.
jasperbleumink said:
I got the same problem, when I do a lot of things on the same time on the HD2 it hangs or reboot. During de restart of the phone it hangs on the White screen with HTC on it. I have te take the battery out of it en than reboot again.
When I listen music and Internet the same time it almost always happends.
It happends on WM but also on Android, I tryed different ROM's and Radio Version's but nothing worked. Also tryed to work without SD-card, but still the same problem.
So I have no idea how to solve the problem...
I hope someone now's how to solve it...
Sorry for my bad English but I hope it's clear
Click to expand...
Click to collapse
i have the same issues.
I can add also playing videos for longerthan 5-10min would make the phone reboot too weither its WM or android.
Today I was in the Store where I bought mine HTC HD2, because I was sick off it. They told me that is was a familiar problem with the HTC HD2. They also would repair it free for me. I didn't do it yet because first I have to delete my HSPL etc.
I asked them also what the would repair to solve te problem, he told me: the will do a complete bodyswap. So everything will be renewed, exept the tochscreen and front.
So I guess it is a real and serious hardware problem....
Why we dont hear people conplaining about it if its comon?
I find that very odd.
Someone could try PMing one of the devs in the forum and linking them to this thread to see if they could shed some insight or at least bring more attention to the issue.
Well I live in the Netherlands and on the Dutch HTC HD2 forum, I heard some people complaining about it. But the salesman of the store said that it is a familiar problem, so that sounds to me like a regular problem. But indeed it's weird we doesn't hear more people complaining.
Maybe the most of the people think is normal with WM, but I am really sick of it...
Since flashing Duttys WM6.5 Leo Holy Grail ROM to my HD I have been very impressed with it's performance, 99% of the time it is responsive and stable and seems happy even though several programs are running. It has made my HD a really nice phone.
But every now and again something weird will happen, usually activesync reports a problem, or all of my contacts vanish, sometimes files on the device (not SD) cannot be accessed. So I soft reset and it doesn't boot, it will get stuck on the orange splash screen.
In total it has happened about 4 times since I flashed the ROM on Dec 29. It happened last night and eventually the device loaded the background picture, then popped up an error dialogue saying something about being unable to open a file, there was no mention of the file name. I did a soft reset and it then automatically performed a hard reset.
The other times the phone just hangs on the orange splash screen every time, causing me to perform a hard reset manually. Sometimes it will work fine for a good few days, or sometimes fail after only 1 day.
Its really annoying. I cant seem to get a HTC that works at the moment. My TP2 is rubbish, I've tried several ROM's and it is consistently unstable, so I go back to my HD which was always reliable... And now this happens.
please Help or I'll be forced to turn to the darkside and get an iphone and I really don't want to do that!
Why not just return to the "reliable" firmware version used previously?
I'm not a fan of custom roms or 6.5, especially on this underpowered model, it's definitely the most reliable handheld I own or have owned with oem roms though, especially without it's resource gobbling pretty face on.
Not really the most helpful answer, but i suppose i cannot argue the reasoning behind it.
In defence of this ROM it is BRILLIANT when it is working, i'd actually argue that the device feels smoother with this ROM than it did with the stock Orange UK ROM.
deejayry said:
Not really the most helpful answer, but i suppose i cannot argue the reasoning behind it.
In defence of this ROM it is BRILLIANT when it is working, i'd actually argue that the device feels smoother with this ROM than it did with the stock Orange UK ROM.
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Click to collapse
Have you tried asking your question in one of Duttys threads. You may get a better response. Also, try flashing a different rom
Thanks.
Since posting the message the problem has not come back.
I have been thinking that there is a possibility that my server was hacked, i noticed a few things had changed on the server, i also had notices when i logged in to facebook and paypal, informing me that someone from New York had accessed my account. the server and facebook used to have the same password.
Is it possible that the problem i had was caused by a hacker on my exchange server issuing a command to reset the device? i know it can do something like this to protect data in the event of a phone going missing.
what does the device do if exchange server performs this routine?
Please help me find this problem... i dont want to buy an Iphone!
Ok I tried a different Rom, this time i used one of KWBR's:
http://media.celogeek.com/roms/kwbr/..._5.7_Sense.rar
a month down the line and its just started to go wrong again.
this time, i find that the device slows down a little bit, prompting me to soft reset, when it boots i find that my contacts are missing, active sync will not load properly, it briefly flashes on screen but lower 1/3rd of active sync window is missing (appears transparent or black) only way to get contacts back and active sync working again is hard reset!
Anyone got any ideas what might be going on?
its been doing this now on both ROM's but i have no idea what may be causing it, as far as additional software i only install a few apps: Slimcontrol 1.5, Core player & GcZ2 (geocaching tool) which all have been running fine before.
First things first, HTC Desire Z, I am in New Zealand on the Vodafone network in case that makes a difference and running bog standard Sense UI with no mods or ROMs or anything like that.
I have done a search and can't find anything similar anywhere except some asian sites, and I suspect (but hope it isn't) because the phone came from Hong Kong.
Ok, last night an update came through to my phone with the above code, I have lodged a query with HTC but no response as yet and figured you guys may have a better/quicker fix.
Essentially since the update came through the phone has been very slow and glitchy... stalls on background screen before loading app buttons, widgets, menus everything.
So I guess I want to know A: is this a legit update or is it some sort of hack?
and B: can I revert somehow to the last/correct version or am I going to need to install a ROM and start from scratch?
I appreciate your help and if you need any more info just ask.
cheers
Tis legit. HTC seem to be rolling the update worldwide, but very slowly. My dad got it in the UK last Tuesday, I'm still waiting.
His phone seems to be ok. If you're still having problems, try hard reset?
Cheers dude, ok at least that is one less thing to worry about
might give a hard reset a go
I've heard that once you do a update its always good to do a factory reset its like a pc you'll need to give it a good cleaning some time LOL try that
Sent from my Desire HD using Tapatalk
Why does the Desire-Z keep getting updates and the G2 has only gotten 1 update?
hogg2500 said:
Why does the Desire-Z keep getting updates and the G2 has only gotten 1 update?
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The canadian desire z is still at 1.34, afaik it hasn't had any updates at all
Sent from my HTC Vision using XDA Premium App
hogg2500 said:
Why does the Desire-Z keep getting updates and the G2 has only gotten 1 update?
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You'll find that if its provided through a carrier, they'll handle the software updates after HTC issues them to ensure their "value added software" or "crap" is loaded on it.
Saying that, mine is a UK SIM free from HTC and I still haven't got the 1.8x.xxx.x update, I'm at 1.72
Heya, I also have the Desire Z, bought from Hong Kong, use on Vodafone, live in Wellington NZ, and also did the update this morning.
Haven't noticed my phone running any slower yet but keen to see the improvements touted though. So far just seen little UI cosmetic changes.
Be sure to go into accounts and redo your sync settings, it put stocks and weather back to real time sync on mine...turned them off straight away.
AHHHHH that could have something to do with the hanging issue. I did a hard reset and initially it seemed better but then once I had re-instated my backed up data, contacts etc, (especially after I shut off the HTC messaging app, and re-synched my google accounts for some reason) it started hanging again.
Maybe the stocks (which I have banished) is trying to sync in the background somewhere? *wanders off to see*
It is a good sign that it is working on other DZ's, main issue seems to be on keyboard open/close events... so might just be incompatiblility with an app I'm running... god I hope it isn't Handcent
Ok, update time, redone the sync settings, removed anything that has been added in the last week or so in case I just didn't notice (unlikely but ???) the hanging problem.
oefox are you using Handcent for your messaging or the standard messaging app? i have removed it and that seems to have made a slight improvement although only very slight... this is driving me mad... may have to try another hard reset tonight and rebuild the data only and start again with apps.
Fake edit: HTC got back to me "try soft reset, hard reset... sorry can't help as phone is HK build, we have passed your query to them... they will be in touch" We shall see?
Actual Edit: Also seems to be destroying battery life all of a sudden, and it seems to think it has been off the charger for 22 minutes... which is odd as it came off the car charger 5 hours ago... hmmm.. definite issues here... looks like an actual rebuild may have to happen :/
You could try an app like Watchdog Lite from the Android Market to see if there is a process gobbling up your CPU cycles? It may be the cause of what's slowing the phone and draining your battery...
Sent from my HTC Vision using XDA Premium App
Thanks for that, I have installed Watchdog Lite, removed a couple of apps that I thought might be a little bit problematic and I will stop playing with it for the day and how the battery reacts to "normal" use i.e. not constantly setting/resetting loading/unloading/deleting/syncing/unsyncing stuff lol... still seems to hang and whatnot though but we shall see.
If that doesn't help I will try a fresh hard reset and build from scratch (not from backup) and see if that helps :/
Call me uninspiring but I really like the default email and messaging. I have found after playing with it for a couple of days now that it will sometimes hang for a couple of seconds when returning to the home screen, shows the background but no icons for a few seconds.
On the plus side my wifi seems to have improved stability somewhat.
oefox said:
Call me uninspiring but I really like the default email and messaging. I have found after playing with it for a couple of days now that it will sometimes hang for a couple of seconds when returning to the home screen, shows the background but no icons for a few seconds.
On the plus side my wifi seems to have improved stability somewhat.
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I did upgrade the firmware, but I didnt notice any improvement.
I mean everything is just fine
I thought that it would upgrade it to Gingerbread and Sense 3.0
I would be nice to have that version
Cheers
I have an HK Desire Z as well, and have experienced the exact same problem since the system update. I have not tried a hard reset because I'd rather not spend the time, but the home screen "blank and reload" issue is quite aggravating. I may have no other choice but to reset.
I will try waiting a couple days to see if somebody posts an easier fix.
Aha if you have a G2 wait till T-mobile gives it to us... we will be getting gingerbread
Sent from my HTC Vision using XDA Premium App
Ok, good to see it isn't just me, it is definitely an issue and the reset doesn't seem to help much so if you havn't already done it don't bother localhost21. however I think I have found the main culprit and it seems to be the Google Maps updates that are causing the majority of the hanging etc.
if you remove the updates, i.e. go back to the standard version that came on the phone and it seems to make quite a difference so try that.
Unfortunately as i use the navigation function on maps quite a bit I kinda need to keep it so a bit of a catch 22. If you don't really need it though that should solve most of the problem... if any other fixes arrive let me know
Hopefully vodafone NZ give us the Gingerbread upgrade, or google brings navigation out of beta because it really is very good.
Edit: Still hangs, I have become a habitual killer of tasks which is nearly as annoying as the hanging, esp. if you have to open the task manager after it has hung, and it seems the processes causing the hang won't stay dead (auto-killed etc) *goes hunting for basic, stable, rom*
I encountered a new problem in that my notification sounds seem to randomly choose what to play when I recieve sms/calls so I did a hard reset but I still have that issue.
It also still hangs on the home screen if the k/b is open so hard reset doesn't fix this problem so I want to try a new rom
Has anyone done a root/flash yet with a HK Z?
I have a HTC Desire Z on the 2Degrees Network. I'm running Android version 2.2.1 Build numner is 1.84.708.1 CL322105 can I get an upgrade? Vheers.
oefox said:
I encountered a new problem in that my notification sounds seem to randomly choose what to play when I recieve sms/calls so I did a hard reset but I still have that issue.
It also still hangs on the home screen if the k/b is open so hard reset doesn't fix this problem so I want to try a new rom
Has anyone done a root/flash yet with a HK Z?
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Click to collapse
What do you mean? I have HK DZ.
I rooted it. But I had to downgrade it to ROM 1.34.xx.
As I understand, there is no way atm to root from ROM 1.84.xx