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sometimes when i soft reset my mogul it goes into a sort of reboot loop, it will reset before loading the today screen
i have an app that lets me boot into a "safe mode" with all today plugins, autorun items and nonessential services disabled, however this too reboots (it resets before even loading the today screen, it resets at the wm6 splash screen)
any ideas? i suspect its some app i have installed, just seems weird that it would happen before anything else loads
When this happens, simply remove the SD card and the loop will stop.
Also, it seems that this has stopped if you have the most current ROM.
heh, i never even thought about pulling the SD card *kicks self*
ive been hesitent to get the latest rom because i dont want to reinstall all my apps and tweaks again, especially when i know ill have to do it for rev.A anyway, lol
thanks for the help, nice to see another chicagoan here (im in the south subs)
Did you recently install the HTC audio manager and/or the HTC Home?
Those programs aren't really the cause...there have been reports of users who don't have them installed that had the reboot loop anyways. I have actually had the reboot loop after a hard reset with no installed programs and reg tweaks...
ScottC said:
Did you recently install the HTC audio manager and/or the HTC Home?
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Click to collapse
no and no
havent had the problem again yet, so i havent been able to try the SD thing, but it makes sense since its happenening before autorun apps and services load
jamesus said:
Those programs aren't really the cause...
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Click to collapse
I didn't say they were the cause, I was just trying to run past some programs that are known to cause these symptoms.
To flatout say that they are not the cause is just wrong. There is a combination of HTC home and the Audio manager that'll force the unit into a reboot loop you can't get out of.
So no one has found a cause for this? How would this even be feasible if you have startup programs installed on the SD card? I also wanted to put all mail downloads and attachments on the SD, but if I have to pull it out, WM6 creates a Storage Card folder and my actual SD becomes Storage Card 2. It's a pain to have to delete and rename and such especially considering how often the device has to be reset...
Althought the cause is not exactly known, it has been speculated to be a ROM issue. Since flashing to the latest ROM, I have not one reboot loop, and this has been for a few months now.
Those experiencing this, what ROM version do you have?
sbddude said:
Those experiencing this, what ROM version do you have?
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Click to collapse
This was present in the 2.08 ROM and was fixed with the 2.09 ROM.
I installed the latest DCD rom no programs installed and it just keeps on looping sometimes it stops for a hr or two and than starts looping again
I tried re-installing the original sprint rom but the same thing keeps on hapening
Are you running Spb Pocket Plus? There are known issues by the developers regarding memory, battery, power meters in the Pocket Plus Today Plugin. For more info, go to Spb Club:
http://www.spbclub.com/forum/index.php
I tried everything, I put back the original Sprint rom didn't help. I went back to sprint they tried, coudlln't fix it, I got a new Phone out of the box.
They still have radio 1.32 and Rom 2.09 the blutooth works excellent on this.
I've had to return 2 phones in the last 2 months. My first phone would just freeze up for no reason. I could use the phone for a couple of hours then it freezed. Well the couple of hours soon became a few minutes than only for about a minute. If I took the battery out for awhile then I could turn it on again for a few minutes. It was as if the battery or cpu was getting hot and then freezing up.
The next phone worked good for 2 days and then all of a sudden it just died at the sprint logo. It boots up and shows the rom version with the sprint logo than the rom text disappears and its stuck at the sprint logo. It won't boot any further. It will stay on the sprint logo and the backlight will even go off after a few minutes. Strange... I am about to take this phone back tomorrow.
So far I've had nothing but bad experience with the durability of these phones. Once I get it set up properly it dies... :-(
i got a mogul aswell, nvr happened to me sorry can't help..
I just installed DCD2.3.2-Telus (several times) along with Titan_Radio_3.27.0. At first it worked wonderfully. The second I install anything to do with the GPS though, the system goes into a reboot loop. Actually it even started doing it last night without installing any navigation software.
- Google Maps
- TomTom 6
- Live Search
^^ Those are the 3 I've tried so far and all three have lead into reboot loops. I just flash the ROM again and everything is okay (for a while).
I've also tried running dcd_titan_2.1.0_telus and got the same problem once I installed one of the above Apps.
Does WM6 create dump files like in Windows so I can figure out what the hell is causing this? I want my GPS to work!!!!
After the reboot loops start, I tried removing the SD card as mentionned but it did nothing. Keep in mind I installed the programs to my internal memory.
Update: After flashing the ROM again to 2.3.2, the second I insert my SD card that also triggers the reboot loop.
Update #2: With the stock Rom, it seems to be working fine again. I think it's a problem with the GPS chip itself?
After spending the last few days trying to figure this out, I said the heck with it and contacted HTC to see what they have to say. Will post their reply once I get it. Hopefully there is a fix, because I hate this!! Now, I can't set my Spb Backup to run on auto, otherwise I wake up to the splash screen again....and again.....and again! I get so angry as I wait anxiuosly to see the result, today screen or verizon, and then *buzz*, I'm going crazy!
I had the same problem as you with my XV-6800 using the stock ROM and it always would go into reboot mode unless I ejected the sd card first. I could only put the card back in after it booted up. I also removed two programs from the device's main memory (Microsoft Voice Command 1.6 and a task switcher).
I'm currently running SPB mobile shell and SPB Pocket Plus (for the task manager) and it's working fine now.
The only thing I can suggest is to remove one program at a time and reboot to see if maybe there is software conflict
I've had my unlocked Cingular 8525 for about 3-4 months now, and never really had a problem with it. At first it worked great, but recently more and more when i have it open to text and then close it the screen would get garbled and messed up, easy fix of just hittin the end call button a few times and it would clear right up. Well friday my phone apparently decides it has had enough of me.. It froze up. So as a fix all on my part i just ripped the battery out and put it back in, worked fine for a few seconds then froze again. So i thought maybe it was because i had so many text on my phone (over 8000 in my inbox and around 7300 in my outbox), so i started deleting all of those. After doing all that it continued to freeze and lock up in the middle of doing things. It has been doing it since friday morning now, and i have no idea what to do to fix it. It had all the original 8525 rom and os and everything on it, i just flashed to Windows Mobile VI - Black Edition 3.0.1 a few hours ago, and it worked perfectly...for like 45 minutes. Then it went right back to freezing all the time, when it freezes it doesnt have to be in standby, i could be writing a text, or clicking through a menu, or changing a setting, ANYTHING. I love the phone but idk what made it start doing this, i didnt change a single setting and i have never uploaded any programs or anything, just the stock progs from cingular and i uploaded a few ringtones. I have read that it could be the storage card, but it seems odd that it would just start doing it after the card i have has been in for months now (Sandisk2.0G). Idk what it could be, im at a loss..
ok guess my phone is just jacked then...
My old Alpine used to freeze up with TomTom (before they patched it to 5.21) because of the SD card problem, but I don't think it's related to the problem you're having.
It sounds more to me like a hardware problem - do you get any other symptoms exhibited by the handset when you get the freezing issue, or does it just happen without any warning?
Have you tried installing something like acbTaskMan to monitor your CPU usage and maybe log to a file to see if there's any excessive CPU usage before a freeze?
My phone just turned off on it's own today. The minute I turn it on...5 sec. later it shuts down again. It continues to do this now all the time. I reinstalled the ROM from bootloader...no problem here
I don't think it's was the ROM (Seatone: SONE 2.1) as I went through Seatone's thread. (& yes, I hard reset after ROM install)
But what I'm trying to figure out is, which app was responsible for this event?
Last Installed APPs
• Magic Mobile
• SensorScroll v.05
Checked above APP threads with no issues that match...
Not saying it's the above apps but I'm just mentioning what things I did last in order to figure this out.
Can those who's devices went through this same phenomenon please share.
Ok, use a program like AdvancedConfig to edit the display timer and see if that works.
When it starts back up again, it doesn't even get passed the flash screen.
Don't worry about that, i've reflashed the device and everything is working. What i'm wondering about is what caused it to get like this?
Might be something was wrong in the rom, preventing the phone from charging. So it might just have been empty...
Just my 2 cents.
I bought an HD2 last week that is already running the updated ROM (2.13.531.1) but the phone still freezes, turns off, then turns itself back on immediately. It does this several times a day. Is anyone else having this problem with the updated version? I love the phone, but it's getting really frustrating. I check the task manager frequently and close out of all programs that I'm not using. I don't really watch videos, listen to music or run multiple apps at once, and the phone goes through this freezing process during all different types of activities; there isn't any single app/activity that seems to trigger it. Also, I initially didn't realize that I had the updated version, so I waited a few days to install new apps (until I had time to update), thinking that I would have to re-install everything, and during that time the freezing did occur just as often, so I can't attribute it any app that I have installed. Once I realized that I already had the updated version, I installed a couple new apps.
Any advice on what could be causing this and what I might be able to do to fix it?
Any help is greatly appreciated.
kaykay050 said:
I bought an HD2 last week that is already running the updated ROM (2.13.531.1) but the phone still freezes, turns off, then turns itself back on immediately. It does this several times a day. Is anyone else having this problem with the updated version? I love the phone, but it's getting really frustrating. I check the task manager frequently and close out of all programs that I'm not using. I don't really watch videos, listen to music or run multiple apps at once, and the phone goes through this freezing process during all different types of activities; there isn't any single app/activity that seems to trigger it. Also, I initially didn't realize that I had the updated version, so I waited a few days to install new apps (until I had time to update), thinking that I would have to re-install everything, and during that time the freezing did occur just as often, so I can't attribute it any app that I have installed. Once I realized that I already had the updated version, I installed a couple new apps.
Any advice on what could be causing this and what I might be able to do to fix it?
Any help is greatly appreciated.
Click to expand...
Click to collapse
have you tried a hard reset?
kaykay050 said:
I bought an HD2 last week that is already running the updated ROM (2.13.531.1) but the phone still freezes, turns off, then turns itself back on immediately. It does this several times a day. Is anyone else having this problem with the updated version? I love the phone, but it's getting really frustrating. I check the task manager frequently and close out of all programs that I'm not using. I don't really watch videos, listen to music or run multiple apps at once, and the phone goes through this freezing process during all different types of activities; there isn't any single app/activity that seems to trigger it. Also, I initially didn't realize that I had the updated version, so I waited a few days to install new apps (until I had time to update), thinking that I would have to re-install everything, and during that time the freezing did occur just as often, so I can't attribute it any app that I have installed. Once I realized that I already had the updated version, I installed a couple new apps.
Any advice on what could be causing this and what I might be able to do to fix it?
Any help is greatly appreciated.
Click to expand...
Click to collapse
I had this problem with my HD2 also even when I had did plenty of hard resets and installed custom ROMS problem was the processor was bad so I got a replacement for my defective HD2 now the one i have now runs perfect does not freeze at all and the battery life is perfect im now running MAY 31 Energy ROM
I just did a hard reset. I am going to avoid installing any news apps for a few days to see how the phone does. I' ll post a reply in a few days to give an update. Thanks for the help.
same here.
I have been having this same problem since i have upgraded to the latest version from tmobile website. What is worse it that, i am also having problems with playing videos on youtube. The video would start to play and after few seconds it will freeze and makes a very loud and annoying sound, then shuts itself off and restart, sometimes freezing while restarting, so i had to take out the battery. Sometimes it would freeze right after it restarted. It's becoming so frustrating dealing with these everyday. 40 percent of my time using the phone is spent on restarting, taking the battery off and waiting.
someone please help. thanks!
Have you done a hard reset since installing the new ROM. It's recommended by the super intelligent people on this site. I am not there yet, but I did a few hard resets on my phone after upgrading to the new ROM and it works great.
i would either
1 go back to rom 2.10
or, more likely since its so new
2 go get a new one, see if its the same.
I received a text message from t-mobile indicating that a new update rom was available for install. After updating I noticed that the mobile phone would freeze for a split second and then instantly restart. After having the unit freeze several times throughout the day, I performed a hard restart and did not install any cabs. I noticed that it would freeze when I would go online.
Just yesterday I downgraded back to the original rom and no more problems.
After the hard reset last night, my phone froze several times in the next couple of hours. It even turned off, then back on three times when I wasn't even using it and the battery was full. I have only had the phone for five days, so decided that is wasn't worth the headache and I called T-Mobile to exchange it for a new one. Hopefully, I have better luck with the new one.
Well, I received the new one yesterday and it's doing the same thing. Not sure what to do at this point. I'm irritated that HTC and T-Mobile released this phone when it obviously wasn't ready.
HD2 Freezing issue: Try this
For everyone who's having tons of freezing issues with their HD2. I found something interesting. I got my HD 2 a couple of months ago in June. It ran for almost a month, no freezing but sadly I had to return that one because the output resolution was bad. Some kind of defect. The second one I got for a replacement didn't have much freezing issues but I did encounter a couple and then I installed BeeJive. That program freezes my HD2 sometimes. Then I discovered that my WI-FI wasn't working, no idea what happened. I tried everything thing I could but it would not work. So I did a hard reset.
After the hard reset, the HD2 freezes all the time and was soooo slooooooow. It was so bad that I could not work on it. Having experienced the HD2 before all the freezing issues, I know that it had to be something else causing the freezing. So I hard reset again and reinstalled my applications again and tested each to make sure it was working and not causing the frequent freezing and most importantly, the slooooowness.
So far so good. I still installed BeeJive because it's the best IM software I found out there that uses your data plan for IM. It still causes freezing but I know what functions will cause it so I try to avoid it. I also keep my list of installed applications down to reduce the chance that it's one of my infrequently used apps that's causing the freezing.
So if you're daring, hard reset your HD2, then install your most used applications first, test it, then installed the next frequently used application next, and so on and so on.
One more thing, I've discovered that the auto update for stocks, weather, and frequently direct pushed emails, as well as gmail/yahoo accounts will cause the HD2 to be slow. I still set my gmail to update every 10 minutes because it's my main account, but yahoo gets updated once an hour and outlook gets manually updated during work hours, since I'm at work, and gets direct push for the hours I'm awake at home. No need to push email when I'm asleep.
Another possibility for resolution - microSD card
I purchased a new microSD because I noticed that the one that came with the HD2 is a Class 2 device. I could not take videos for more than a minute and then it gets real choppy.
I bought a new Class 6 card. After getting the card, I tested it against the Class 2 card. Huge difference. It seems that SD card speed and HD2 performance are directly related. I tested the cards with the following applications: Opera Mini, Opera Mobile, BeeJive, Camera, Video Camera, and Email. On both cards, on certain programs, the card access goes down to below 1mbs. However, for the Class 6 card, it ramps up quickly. The class 2 card, being already slow, lingers. This in itself causes a huge lag and freezing. I discovered that on certain applications that froze before, it now doesn't freeze but it does take an extra 'second' to recover.
My biggest relief has been that BeeJive no longer freezes where it froze before on certain functions. I've been running for over a week now without any freezes. I'm not saying you should replace your SD card, yet. However, you can test it to see if the lag is causing the freezing.
A new 16gb card costs $75. Make sure you test it, if you decide to get one. I got 7mbs max access with mine and consistently got 6mbs, which is what it's suppose to be.
UGH! phone boots and works but i get "Sorry! The application has stoped unexpectedly"
bone stock 19000m with JH2(before 3button fix ). A few apps installed, (now gone after managing to enter the reset code in the dialer) and it doesnt load any of them. Even the ones in the phone itself (such as youtube). The only one that seems to work is dialer (which closes if i try to call) and calendar. I get no signal, taking out sim and rebooting does nothing. As well when connected to usb, it is not detected by kies but I can access it through the windows explorer.
GUYS WHAT THE HELL HAPPENED TO MY PHONE! this is way to random, im getting seriously frustrated with android... the only thing i can think of is it has a virus.
I came from a htc diamond, and i was good at tinkering, but everything ive done to try and get the phone back to working normally has failed... any suggestions?
edit: also i noticed when i got to settings>applications>manage applications> EVERYTHING in this list is 0.00B (meaning it isnt taking up any space)
re-install jh2.. or try full reset from recovery menu or settings in phone.
my phone is not rooted and my phone is stock, with jh2 ( i updated a few weeks ago when it first came out officialy on kies). MY phone is not modded. And last but not least, my phone is one of the ones that doesnt go into recovery menu. basically, i dont know how/cant to reinstall JH2.
I typed *2767*3855# into dialer... it went through, seemed to work when i opened it in windows esxplorer but the phone isnt gully wiped as settings are still intact on the phone Edit: when doing this, it crashes at the part factory data reset you guessed it: "sorry the application settings (process com.android.settings) has stopped unexpectedly."
after further observation it seems like the phone memory is corrupted somehow, hence the main settings (like wallpaper, and widgets that dont work are in their place). I am very frustrated, im about to call bell to get this thing sent to samsung.
alright XDA, you have 10 minutes before i send the phone to bell, put your thinking caps on right now if you want to save me 6 weeks of using my old crappy htc diamond.
d3a said:
my phone is not rooted and my phone is stock, with jh2 ( i updated a few weeks ago when it first came out officialy on kies). MY phone is not modded. And last but not least, my phone is one of the ones that doesnt go into recovery menu. basically, i dont know how/cant to reinstall JH2.
I typed *2767*3855# into dialer... it went through, seemed to work when i opened it in windows esxplorer but the phone isnt gully wiped as settings are still intact on the phone Edit: when doing this, it crashes at the part factory data reset you guessed it: "sorry the application settings (process com.android.settings) has stopped unexpectedly."
after further observation it seems like the phone memory is corrupted somehow, hence the main settings (like wallpaper, and widgets that dont work are in their place). I am very frustrated, im about to call bell to get this thing sent to samsung.
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Click to collapse
My MoviNand chip failed on my Bell i9000m as I`ve referenced in other posts. My phone was flashed many times and eventually it failed. It wasn`t from the flashed, after having some help from someone much more knowledgable then myself it was determined the phone would have died anyway.
When the Chip started to die my Internal SD couldnt be read and my external was pretty much useless. I could still boot the OS and make calls, but no apps.
The phone would say "Internal Sd card removed" upon boot, then "External SD card can not be mounted" in the status bar after boot.
We tried many things such as partitioning and other things, and even though the memory looked fine, the kernel would not let it pass checks upon boot.
With my lack of experience I would suspect there will be a lot more posts like this as more people receive their bell i9000m phones.
My second one is a day old and after heavy use (no modification) it is starting to show early signs of the symptom that resulted in my phone dying.
I have another of the exact same phone in my household and it has minor force close and reboot issues also but not to the point of memory corruption.
Hopefully you are before your 30 warranty if you haven't taken it back already. If its before 30 days you get a replacement from the store. If its after you get to wait for them to send it to samsung.