Hi all,
I had a terrible catastrophic failure today with my 1-month old HTC Wildfire. I bought my device new, unlocked, in Singapore.
Here's what happened:
Today I received an ordinary SMS (like I have hundreds of times before in the past few weeks) and when I picked up the phone off of the desk, flipped on the screen, and slid my finger to unlock it, I saw a brief error message in a dialog on top of the Messages app. It was something like "com.something .... ", I didn't get a good look at the error but it didn't really mean anything to me at the time. The SMS that I received was then lost (I knew who it was from, but the message was not showing up). A few minutes later, I heard another SMS notification. No error message this time, but again the message did not show up in my Messages app.
So, I pressed the power button to power cycle the phone. After I shut it down, I turned it back on, saw the white screen with HTC logo, then black. It was dead. No amount of pressing buttons did anything.
After a few minutes, I removed the battery and it turned on again. Again, white splash screen and then darkness. Repeated this several times and same result.
Finally, I googled how to do a hard reset. I followed the instructions, held the volume down button while pressing power, cleared the memory, after it restarted it went right back to the white bootloader screen, flashed some error messages, and now I'm stuck in the bootloader. When I select the RECOVERY option, I get a quick screen with something like:
SD Checking ...
Loading [SOMEFILE.zip] ...
No Image!
Loading [SOMEFILE.zip] ...
No Image!
....
....
No Image or Wrong Image!
Can anybody help??! I don't know what to do now. I've searched for this "No Image or Wrong Image" message on these forums, but all the results are about rooting and loading different ROMs. I've never rooted or anything out of the ordinary, I just want the stock OS back and operational.
Btw ... I'm an Android noob, but an experienced Linux/Mac user and 10-year software developer.
Any help is greatly appreciated.
Thanks,
Nate
Recovery mode is something else.
To do a hardreset try the following:
Performing a factory reset using phone buttons
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.
1. With the phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.
Note: If you are not sure whether your phone's power is turned off, remove and then reinsert the battery.
2. Wait for the screen with the three Android images to appear, and then release the VOLUME DOWN button.
3. Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER.
4. Press VOLUME UP to start the factory reset.
Click to expand...
Click to collapse
Source : http://www.htc.com/www/howto.aspx?id=3567&type=1&p_id=316
Call HTC support. I had a problem with my previous HTC phone, and they took me through diagnositcs over the phone, and when they diagnosed a hardware fault, sent a courier to pick it up from me the next day. This was when the phone was 18 months old. No receipt was necessary, they used the serial number/manufacture date.
Downside: the phone was gone a week, and came back still broken. It was sent away again, and came back fixed. So painfully without it for two weeks, but not a bad experience.
(edit: it was a similar problem: I upgraded to windows 6.1, and my phone wouldn't get past the initial hardware/boot screen)
I tried the hard reset procedure several times. Every time it's the same thing. After it clears the memory, it says "Reboot in 5 seconds..." and then when it reboots, it goes back to the bootloader screens.
I've contacted HTC support via email, and I'm bringing it in to their support center in Singapore tomorrow. I really hope it doesn't take a week ... I'll keep you updated.
Fixed.
I just got my Wildfire back today after a full week in the repair center. Apparently they replaced the main system board. No other explanation for the problem was given.
The repair process itself was hassle free, although I was frustrated by not having my phone for a week. Ended up having to buy a cheap basic phone for $55 to get by on SMS and voice.
hi
my omina 7 of 1 month is broken.
A few weeks ago it wouldnt boot and gave the screen indicating
the phone needs to be plugged into the pc, it then booted ok.
Yesterday it gave the same message but by the time i got it home
the message was gone.
Now it will not boot, it simply cycles through the samsung logo, the three network logo , then back to the samsung logo.
Will be taking it back to the three shop tonight.
is there a way of hard resetting the phone using the buttons?
I have only found info on hard reset from within the OS, which obviously i now cannot get to.
has anyone else had this problem
The only similar problem i found was with a focus
was on the windowsphonesecrets website under the heading restoration error
to hard reset the focus press the power, volume & camera buttons all together. that might do it.
Have you tried taking the battery out of the phone? Heard from someone that that solved the problem...
yes tried taking the battery out
tried it without the sim
let the battery completely drain and tried again
the hard reset button combination didnt work either
just constantly cycling between the samsung and three network logos
three have now sent it off for repair ....
I have a very similar problem. My phone randomly rebooted itself but now it sticks on the Samsung Omnia 7 logo. I've tried removing the battery but nothing.
Is there a Safe Mode I can boot into?
Damn looks like I have the same problem.Was playing a game.Phone rebooted on its own, all I get is the Samsung Omnia 7 screen.
Tried a Hard Reset. I get the options pop up for about 2 seconds asking if I want to format.If I am quick enough to press the Home button nothing happens it just switches off.
Did you try to flash the ROM ?
Me?
No?
Download mode was the only mode that seemed to be recognised by my PC.If it wasn't in warranty I would maybe have tried that, but as it is in warranty I will let T-Mobile deal with it.
my repaired samsung was returned mid january
a few weeks later and the same thing has happened again...
phone froze, switched it off , now will not boot again
it is definitely the same hand set or at least the same outer casing
the bill said it had some parts replaced
I wonder what caused this issue?
I had similar problem and this is how I solved it:
Make sure your Device is switched off (remove and reinsert the battery)
1. Press and hold the Camera, Volume Down, and Power buttons simultaneously.
2. Release Power when the phone vibrates, but continue to hold down Camera and Volume Down.
3. Release Camera and Volume Down when the Format prompt is displayed on screen.
4. Press Windows key twice to confirm the hard reset.
Enjoy your phone now
add 1 to the list, mine is doing thin, formatting doesnt help, reflashing doesnt help.
unless i can find a fix, im without a phone for 15 days while tmob plays with it
any progress?
Since applying the update that Samsung release yesterday I'm having the same problem...
Format didn't work, installing 'older' firmwares (I8700BSEJK1, I8700XENJK1 and I8700DBTJK1) didn't solve any issue
Anybody with more ideas?
I've also had this issue... I think it was caused by forcing the nodo update. Now I've updated it normally using this guide
http://windowsteamblog.com/windows_...spx?utm_source=twitterfeed&utm_medium=twitter
I hope now the problem is solved.
Hello,
EDIT - Ok I'm just adding this bit to my post to summ up the whole situation from Post 1 until Post 14 in dot points
- HTC HD2, Began randomly freezing to "HTC" screen, when reset, loads "HTC" Screen and vibrates 5-6 times, sometimes let me goto OS, but at one point stopped letting me goto OS, Stuck at "HTC" Screen with the 5-6 Mysterious vibrations.
- I tried to flash a ROM off the HTC HK Website, 1.78 I think, Stuck at 9%, Those 6-7 Vibrations, tried again, same thing stuck at 9% with Vibrations.
- Tried another factory ROM from HTC HK the latest one, Flashed 100% the first time through, but then does not boot, just stuck at "HTC" Screen with vibrating
- Tried to flash same ROM again, begins vibrating and stuck at 9%
- I wanted to try if some custom ROMS worked, flashed HSPL 1.42 on, while flashing HSPL it finished on the device but on computer I got "Unknown Error
0x1003FF"
- Continued and went on to upgrade my HSPL to 2.08 so I can flash custom ROMS, now I have 2.08 HSPL.
- I tried Artemis Custom Rom for LEO, this one after it finished I think brang me past the "HTC" Screen, it actually said "quietly brilliant" for the first time, and to some Windows config screen where this Error appeared :
ARM11 FATAL ERROR
flash_os_wm.c line 339
- So I tried resetting, and stuck at "HTC" Screen, but No constant vibrating, only 1 vibrate.
- I tried Cheetah ROM, same problem, stuck at "HTC" Screen.
- I tried "NRG" ROM, same problem stuck at "HTC" Screen, well the NRG Screen.
- I tried Kumars ROM, same problem again. stuck at at the bootup screen.
I should mention whenever flashing, on the computer it never tells me what my current Image version is, it just tells me the one i'm flashing to. e.g the "FROM" field is blank. That's it until now.
Also everytime while at the bootup screen, it cycles e.g it will Vibrate, show bootup screen, do nothing, go black... then repeat the bootup screen, vibrate etc etc etc. After ROM is flashed, if I do a soft reset it will just stay at the bootup screen and not do anything at all.
Hard reset doesn't help either, neither does battery out/in, same thing just stuck at the intro screen with all the ROMS I try.
If anybody knows what the problem could be, please post.
ORIGINAL POST BELOW BEFORE EDIT :
-------------------------------------------------
Whenever I turn on my HTC HD2 It's stuck at the white screen with "HTC" in the middle, it will vibrate on and off about 4 times, and after that it will do nothing.
A soft reset with the Red button under the battery cover just brings it to the same screen with the same problem.
Taking the battery out and putting back in does not help, same problem.
doesn't even want to respond to hard reset (Vol down + Vol Up) + Power Button briefly.
When I try to put it into the Diagnostic mode (Vol down + Power), and try to flash a ROM onto it,
It just gives a Error 294, Invalid Vendor, maybe because I was using a ROM that was not Hong Kong, I don't know but I cant try flash again as the device does not respond to anything now (like before but can't even get into boot mode).
So I'm stuck at the moment and can't do anything.
Before this it would sometimes want to start up, and then get stuck sometimes, but now it's constantly not booting up
and begin stuck at the HTC Screen with 4 vibrates.
Sometimes it even boots upto the "HTC" Screen, and doesn't vibrate at all.
And at the moment I can't even get it into Diagnostic mode, doesn't respond to anything other than the reset button.
Any ideas?
Thanks.
EDIT ----- > Now goes into boot mode, I found out that QUICKLY after reset doing vol- and power gets it into boot mode. But while trying to flash the ROM, on my computer it says NOTHING about the current Image ROM on the PC, Trying to update now, this time it goes into a Progress bar on the HD2, stuck at 9%, and funnily enough at 9% it does the same (Vibrate 4 times) thing. and is stuck at the moment.
kidcash said:
Hello,
Whenever I turn on my HTC HD2 It's stuck at the white screen with "HTC" in the middle, it will vibrate on and off about 4 times, and after that it will do nothing.
doesn't even want to respond to hard reset (Vol down + Vol Up) + Power Button briefly.
.
Click to expand...
Click to collapse
Keep trying that hard reset method. Make sure both buttons are fully pressed and briefly press power button to get HSPL to appear.
Follow this guide:
Performing a factory reset using phone buttons
1. With your phone powered off, press and hold the VOLUME UP and VOLUME DOWN buttons.
2. While holding the volume buttons, press the END/POWER button briefly and then release it.
3. When you see a warning message on screen, release the VOLUME UP and VOLUME DOWN buttons.
4. Press the VOLUME UP button to perform the reset, or press any other button to cancel the reset.
Thanks for the reply,
Sorry I was editting my post while you were replying, please read it again it has some updates on what is happening at the moment.
Got it to go into boot mode, SPL 3.03 Version, connected to USB, tried to update with HK ROM, stuck at 9% and does 4 x Vibrate, now stuck at 9% on phone and computer.
What should I do now?
Update - Error 262 on Computer (UPDATE ERROR) the ROM utility has encountered a communications errors during the update process
The computer guided me what to do :
1. Remove USB cable
2. Battery out, battery back in.
3. Start device up and flash again.
Device started at "Software update failed", i was able to plug the usb cable back in, and start flashing again.
at 4%, It vibrated 4-7 times while going from 4% to 9%, and progress stopped at 9% Again.
That vibrating I don't know why it's happening.
I even tried updating again, and it does the same thing, vibrates 4-7 times and then stops at 9% update.
Is the ROM I'm using a bad one? It's the HTC Hong Kong one from early 2010,
There is another one I can download which is from Late 2010, but it's SPL Version might be too high.
The reason I'm trying to update a ROM is to get an early SPL, so I can load HardSPL to use Custom Firmware.
EDIT -
Edit - I just tried Hard Reset, but it just goes to the "Software Update failed, please try again" screen. Tried to load ROM on again but still the same vibrating and stuck at 9% during update.
Hi,
Now I tried updating to a later HK ROM, and it updated but still now has the Green HTC Screen with the vibrating. The ROM that did the Vibrating during 3-9% and stuck at 9% was :
HTC HD2 RUU_Leo_HKCSL_WWE_1.72.831.1_Radio_CRC_Signed_15.32.50.07U_2.07.51.22_2_Ship.exe
And the one that Is Updating without problems and works fine is the newer one found on the HTC HK website :
HTC HD2 RUU_Leo_HKCSL_WWE_3.14.832.3_Radio_15.42.50.11U_2.15.50.14_LEO_S_Ship
This one it lets me update all the way through, once it's complete the device goes black and does not respond to anything, Battery out and battery in and the device starts up, but goes to the HTC Screen, and then Vibrates 5 Times.
And then does not respond.
What is the problem??
Even tried a Hard Reset, and again it does the same thing.
Boots, Vibrates once on HTC Screen, 5 seconds later, it vibrates on/off about 7 times and that's it, stuck at HTC Screen.
Since those 2 ROMS don't work, is there any ROM or Software that I can try to put on that will let me somehow get my HD2 Working again.
I had the same problem. I fixed it by flashing radio version 2.15 and then re-flashing hardspl. Then i installed a custom winmo rom. After that my phone was fine.
Sent from my HTC HD2 using XDA App
UPDATE !!
Ok this is getting very weird.
So I tried to flash the Later ROM that ORIGINALLY WENT ALL THE WAY THROUGH 100%.
THIS TIME, IT GETS STUCK AT 8%, and then the phone Vibrates 5 times just like the earlier ROM.
Does anybody know what this vibrating is indicating? I might try to ask HTC, but even though they developed the phone they would probably be of no help since they sent me a faulty phone back from Warranty.
kidcash said:
UPDATE !!
Ok this is getting very weird.
So I tried to flash the Later ROM that ORIGINALLY WENT ALL THE WAY THROUGH 100%.
THIS TIME, IT GETS STUCK AT 8%, and then the phone Vibrates 5 times just like the earlier ROM.
Does anybody know what this vibrating is indicating? I might try to ask HTC, but even though they developed the phone they would probably be of no help since they sent me a faulty phone back from Warranty.
Click to expand...
Click to collapse
Just info, I read that some users reported the same as you. And unfortunately, they have to bring it to HTC repair as this might relate to hardware malfunction.
If you are under warranty, you better bring it for repair.
Cheers
silverwind said:
Just info, I read that some users reported the same as you. And unfortunately, they have to bring it to HTC repair as this might relate to hardware malfunction.
If you are under warranty, you better bring it for repair.
Cheers
Click to expand...
Click to collapse
+1 for this. Most recently, there have been some users reporting multiple vibration patterns (usually 7 times) when turning on the phone. None of them was able to flash any ROM to bring back their HD2.
At least, most of them were able to install an original SPL before sending it to a service center. However, I never read anything about the final outcome.
The phone has already been through warranty once, and HTC's slack attitude and approach offended me greatly. They wrote on the paper "No Faults Found", which shows their reluctance towards fixing their faulty phones that they are bringing out to us. They just reflashed a ROM with appeared to "fix" the original voice problem I was having, but I didn't have enough time to test the phone out before it began malfunctioning and vibrating on startup when they send it back to me.
And the fee's and costs to get it to Hong Kong are just not worth it, having to pay the postage back from Hong Kong, plus to receive my HTC in worse condition than it was before I sent it to them.
HTC isn't what it used to be
Hi,
So i tried flashing to an older ROM I was shown to by users on the HTC HD2 forum,
It was 1.48, and It flashed all the way through, so then it didn't let me soft reset after the flash I think, so i took the battery out and put it back in.
After that It didn't do the vibrating, only vibrated once at the HTC Screen but was stuck at that.
Now though I am at SPL 1.42, so any point in trying to put HardSPL on and going to a Custom ROM? I just haven't been able to get any ROM to boot up yet past the HTC Screen.
Trying to reflash with the same ROM again this time it's stuck at 0% All the time.
So i tried updating to HardSPL, It got past the "We hacked it" Screen, but after that when it went to the Progress bar on the HTC HD2, on my computer I got the Error :
Unknown Error
0x1003FF
However now when I go into boot mode, It shows that I have HSPL Installted.
Now that I have HSPL, any tricks or Firmware I can flash to try fix these problems and try get a ROM working/booting?
I'm using Windows 7.
Another update - I put HSPL 2.08 on so I can flash Custom ROMS (well most of them i guess).
So i got Cheetah's ROM, I flashed it on and then after it was on, the HTC SCreen appeard, and then the ROM Version in Red letters at the bottom, but it did not boot up, so I did a reset, and then the HTC Screen comes up and is stuck at it.
UPDATE -- Did battery out / battery in, and It GOT PAST THE HTC SCreen, it displayed the "quietly brilliant" text, then it got into a windows screen, but then the Error
ARM11 FATAL ERROR
flash_os_wm.c line 339
I can't click "OK" on the window either its frozen.
A soft reset brings it to the "HTC" Screen with no more.
Battery out / in brings it to the Same "HTC" Screen but then it turns black for a sec, flashes,
then back to the "HTC" Screen, with no Red letters at the bottom, and it keeps going black,
then vibrate and back to HTC Screen continuously.
Sometimes though it will just be stuck at the "HTC" Screen with no Vibrating, just that screen.
I just tried flashing with the "NRG" ROM, I can't get past the "NRG" bootup screen now, soft reset or battery in/out does not help.
So far have tried 4 different custom ROMS, All give the same problem, stuck at the intro screen after the flash.
Also the installer on the computer doesn't say what my current Image is.
Any help greatly appreciated.
hello,
please try the following.
On the back of your phone, the battery cover (metalic) comes over 2 small metal pins. The phone will detect if these 2 pins make an electric contact, aka if the backplate is mounted. Some HTC have either microcontracts or magnetic sensors to prevent a phone to be flashed or to boot with the battery cover missing or improperly attached. This is because without the cover, there is a greater risk to have the battery disconnected or to fall, thus interrupting a reflash process.
Older HTC's would either prevent a bootup in case of missing cover or simply didn't start-up at all. I don't know what's with hd2 but i had one of them with exactly the same problem, and knowing that i checked those small metalic pins. One of them wasn't making a proper contact with the metalic cover, after i fixed that the phone was able to corecty flash a stock rom from the microsd card.
However, i repeat, i don't know if this is really the case with HD2, i may have just been lucky. One more thing, if in the end the phone woun't recover from this, i suspect a nand memory corruption. Kind of like bad sectors on a hard drive. Back some time ago, i only manage to fix a broken device with this problem after doing some welding on the cpu and connecting the board with a pc via jtag interface. Then i could mark the bad sectors as "unavailable" and correctly flash a bootloader.
Sorry for the english as i live in a non english speaking country.
LE. nevermind that, did a hardware check with some equipment, the battery cover issue is not the case with HD2. The problem seems thermal related, - if you cool the phone to 5-6 degrees celsius, the problem should either dissapear or occur less frequently. I suspect the CPU soldering to be crappy in this model, so when the chip heats up the small solder balls (the chip is BGA mounted) either don't make a proper contact due to dilatation in the chip itself or the solder materrial. Aah, i really don't know how to put it in english. However i still have a hd2 with this problem. It's worth disasembling it and trying some fancy soldering with a smd rework station.
HD2 vibrations
By me it was HARDWARE problem.
Try to give phone to 5 celsius for few minutes. After try to flash.
By it works, but after doesn't want to power on.
FIXED after sending to LG.
Problem: Level3(L3) repair, Damaged Board components without replace any housing.
Cost: $77 which included shipping both ways.
Hello, my ATT D800 LG G2 recently went crazy (not rooted or anything other than factory, it shut down while viewing a text, wouldn't start unless a hard reset was attempted, finally turned on but would shut down minutes later and same above had to be repeated.) Phone is not water damaged or physcially damaged, touch screen works perfect and buttons all work. I was told at a local cell phone shop that the motherboard could be failing but they could not repair/replace.
Log of issues:
-Phone randomly shutdown while using it (black screen with LG logo appeared at shutdown).
-Would not turn back on normally. (black screen LG logo -> off then repeating several times before shutting down.
-Bringing up hard reset then cancelling several times finally booted phone.
-Phone crashed again within minutes and above was repeated several times until phone started.
-Recent apps were deleted, then phone shut down again shortly after
-Phone was rebooted and safe mode was entered, phone still shutdown
-Phone was factory reset (everything erased) but is still hit or miss on how long it tries to boot before crashing again
-Battery was fully charged on of the times it stayed running for a while and still shows a full battery.
-Nothing other than stock rom here, the only thing close to "adventurous" was installing/using greenify since a couple months ago
-Download mode doesn't work
-Tried factory resetting and it crashed while doing it. Eventually did restart for about 30 sec before crashing again.
-Random moments while trying to start- white/silver fuzzy screen, occasional red led blink (didn't catch how many), saying no sim card while it was installed.
Can someone point me in the right direction as how how to fix this myself or which kind of repair shop to do it? Most shops do some hardware but none seem to do the motherboard if that's the issue. I did see a thread where the battery was causing all kinds of problems, but the phone was swollen too, not mine.
Thanks in advance!!!
-Devin
gtr4438 said:
Hello, my ATT D800 LG G2 recently went crazy (not rooted or anything other than factory, it shut down while viewing a text, wouldn't start unless a hard reset was attempted, finally turned on but would shut down minutes later and same above had to be repeated.) Phone is not water damaged or physcially damaged, touch screen works perfect and buttons all work. I was told at a local cell phone shop that the motherboard could be failing but they could not repair/replace.
Log of issues:
-Phone randomly shutdown while using it (black screen with LG logo appeared at shutdown).
-Would not turn back on normally. (black screen LG logo -> off then repeating several times before shutting down.
-Bringing up hard reset then cancelling several times finally booted phone.
-Phone crashed again within minutes and above was repeated several times until phone started.
-Recent apps were deleted, then phone shut down again shortly after
-Phone was rebooted and safe mode was entered, phone still shutdown
-Phone was factory reset (everything erased) but is still hit or miss on how long it tries to boot before crashing again
-Battery was fully charged on of the times it stayed running for a while and still shows a full battery.
-Nothing other than stock rom here, the only thing close to "adventurous" was installing/using greenify since a couple months ago
-Download mode doesn't work
-Tried factory resetting and it crashed while doing it. Eventually did restart for about 30 sec before crashing again.
-Random moments while trying to start- white/silver fuzzy screen, occasional red led blink (didn't catch how many), saying no sim card while it was installed.
Can someone point me in the right direction as how how to fix this myself or which kind of repair shop to do it? Most shops do some hardware but none seem to do the motherboard if that's the issue. I did see a thread where the battery was causing all kinds of problems, but the phone was swollen too, not mine.
Thanks in advance!!!
-Devin
Click to expand...
Click to collapse
It might be your battery, u can go to a service center and replace the battery. It may can be your motherboard too, in this case only certified LG service center can help you. If your HDD partitions have corrupted somehow. Which means partial hard brick.
A CSE flash can help here. Steps -
1. Download the desired stock rom for ur device from here[Dont download a wrong firmware] - http://storagecow.eu/index.php?dir=Xda/LG+G2/Stock/
2. Download the latest LG driver from the attachment below, install it and reboot ur pc.
3. Download the LG Flash tool from the attachment below and extract it on ur desktop.
4. Turn off ur phone and wait for 2min. Make sure its completely turned off.
5. Hold the vol up button on ur device and plug in a usb cable to connect ur device with ur pc. Hold the vol up button until u see download mode on ur device.
6. Now run LGFlashTool2014.exe[Step 3] on ur pc as admin.
7. Now on the window select CDMA from type & click on the 'folder icon' and add the .kdz file[step 1]
8. Next click CSE flash. A new window should open. Click start.
9. Another window will open, click 'clear phone software update registry'. Then click ok at the bottom[Dont change lang or country]
10. Wait till 100% is done and ur phone boots in.
This may solve ur issue if not then go to nearest service center.
If your device doesn't boot in/stuck in bootloop after flashing do a hard reset -
1. Power off the device and ensure it is not connected to any USB cables.
2. At the same time, press and hold the following keys for 8 seconds:
-Power key
-Volume down key
3. When the LG Logo is displayed, release and then immediately re-hold the Power key.
4. When the 'FACTORY HARD RESET' screen displays, release the keys.
5. Press the Power key to reset or one of the Volume keys to cancel.
6. Press the Power key to confirm the reset. The reset will start immediately.
Thanks for the help, I did manage to get download mode to work one time, the firmware warning popped up but then the screen went black and a ton of network connections popped up. I didn't have time to finish so I turned the phone off (still doing the LG logo thing when I tried to power on and turning back off shortly after. Now it's given me the LG logo once but has become unresponsive. I suppose there's a chance the battery could be dead. I emailed LG for support, i'll see what they say. Thanks for the help!