Add/remove programs windows always pops up on PC when connecting phone - HD2 General

Just as the title says, everytime I connect my phone via Active Sync, the add/remove programs window pops up on my phone.
This is, to be honest, highly annoying. Does anyone know of the possible cause, and a possible solution to this?
Edit: Found the fix here

Related

FIXED: ActiveSync Trouble - won't connect

Today my ActiveSync connection stopped working.
It tries to connect for a while then it comes up with "ActiveSync cannot connect to the Windows Mobile powered device. ..."
WM5torage works, so does pinging the Wizard.
Things I tried:
-Using the repair option from Active Sync setup
-Reverting the Wizard to a 3 day old backup made with SPB
Nothing worked :-(
What else (other than a hard reset) could I try?
See below for solution. And don't touch the notification queue if you don't know what you're doing
check if you firewall is blocking the activesync connection
if this is not the case ... good luck
try reinstalling activesync..
or get the latest one..
Install this cab application and select serial instead of RNDIS, just tap at YES button, and activesync will work perfect
Activesync gone mad
I am having the same problem with activesync not actually syncing my contacts and calender despite making all the noises I usually associate with a successful sync. My contacts are not updated and my calender has none of the appointments from outlook uploaded to it.
I have done a soft reset. a hard reset, gone back to activesync 4.2 and nothing works. I have also tried the usb switch that is mentioned elsewhere and no joy. I have other ppc's running PPC2003 and these are fine and update almost immediately, its only my xda mini s that is being a sod. I never had a problem before activesync 4 and several other machines before the mini s. I should also mention that my outlook files are fine and work on all other machines.
It is bad business that the world is becoming dependant on such bad software as this. It is not progress to make things worse and Mr Gates should be held to task for the problems caused from forcing us onto unreliable software in the name of progress. I was happy enough on activesync 3.8 and WM2003 and never had problems.
Please, Please someone give me an answer before hammer and xda meet in heated discussion.
I have the same problem with my MDA and both my PC and Laptop. I have been trying to resolve this problem for months. It is unbelievable that it is so hard to resolve this issue. I have been posting on this forum and on others and still am looking for a resolution. Maybe someday, someone will resolve this issue. Thanks for your postings and help in trying to resolve this issue. Frustrated beyond belief.
Sorry, this did not work either: Install this cab application and select serial instead of RNDIS, just tap at YES button, and activesync will work perfect
Update to previous
Just an update. I have tried this on another machine using the pst file from my machine and it syncs fine. Clearly, there is some problem on my machine with my software.
I have also removed outlook and reinstalled it. Also removed all profiles on main machine. At present, my calendar will sync but my contacts will not. Outlook tests say there is nothing wrong. Short of a complete software install I can not see another way to cure this other than the big hammer.
Go figure.
p.s.
If I had a hammer and Mr Gates was in front of me I would not be held responsible for my actions.
I found a corporate firewall that was preventing sync, I have to shut down the service and then it worked. Strangly, it would sync over bluetooth without stopping the service. A bit OT, but I can't seem to browse while synced. It asks for proxy info which I type in but it says bad user name/password. I KNOW I'm putting in the right proxy info (it defaulted it from my PC which browses fine) and correct user name/pw/domain. Any ideas?
FIXED
No firewall, no ActiveSync, no connection problems at all.
Fixed it by reverting my database to a backup.
When i had the well known alarm clock troubles i accidentially (= out of ignorance) deleted the whole notification queue.
Word of advice: Don't do that, it'll screw everything up
shadow# said:
No firewall, no ActiveSync, no connection problems at all.
Fixed it by reverting my database to a backup.
When i had the well known alarm clock troubles i accidentially (= out of ignorance) deleted the whole notification queue.
Word of advice: Don't do that, it'll screw everything up
Click to expand...
Click to collapse
1. What is the purpose of the Notification queue?
2.What does it have to do with ActiveSync connectivity?
3.How is Notification queue set to make AS work?
Still cannot resolve my connectivity problem with my MDA. Thanks in advance.
asctony said:
1. What is the purpose of the Notification queue?
Manages the Operating System's list of scheduled actions.
2.What does it have to do with ActiveSync connectivity?
Still have no idea of how to get this back inot Notification queue.
3.How is Notification queue set to make AS work?
Still cannot resolve my connectivity problem with my MDA. Thanks in advance.
Click to expand...
Click to collapse
Still looking for some help on this.
check this solution:
http://forum.xda-developers.com/showthread.php?t=271174&highlight=activesync
Is this related to the inability to pass-through browse while on activesync? I am able to sync fine, but when I try to browse I get an error saying bad proxy info (which I've check 1000 times). Or sometimes when I'm messing around with the settings I get a "lost connection" message rather than the invalid login/password. So frustrating! Will switching to the serial type of connection help me?
ActiveSync must be one of the most frustrating applications out there. I have tried all recommended fixes and still cannot get ActiveSync to recognize my MDA. The last time I did a sync was 9/06. Too much BS using this application. I have searched all over the web and cannot find any application that will allow me to update my PIM file without ActiveSync. So, I guess I will finally give up on this. Thanks to all of you who have tried to help me. Thank You!!

WMDC for Vista(32-bit) won't run!!!

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I've tried to open the WMDC for almost a week without any luck.
When I click on the WMDC icon from my start menu, WMDC logo pops up from the screen says "Please wait while Windows Mobile Device Center starts." for about good 15 seconds... and the poof. Nothing happens.
I uninstalled the WMDC and reinstalled it many many many times without any luck. I even deleted the device driver from driver manager... no luck.
What is going on? I has been working fine until last week?!? and I can't seem to pin pont what the heck is wrong with my computer...
BTW, I have a Titan (Verizon Wireless X6800) with DCD's 2.2.6 rom with the 3.27.00 radio rom... and of course Hard-SPL has been done. I suspect nothing really is wrong with the phone and am pretty sure that it has got to be the computer itself..
Can anyone chime in on this matter? I'd really appreciated all your help.
Can't anyone help me???
try opening sync center first. (control panel/network and internet/sync center), once open, plug in your device then open wmdc.
it might work
Have you tried rebooting the computer? Sounds like a "stuck" process.
make sure you actually have WMDC because Vista says it has it when you install it, but it actually doesn't...
uninstall WMDC and reinstall it. A few had this problem and thats how they fixed it. This is what i did:
1. Uninstall WMDC
2. soft reset phone and killed active sync
3. install WMDC
4. Plug in phone to computer...
I've done the uninstall/install like 10 times. Each time, I went to MS website and downloaded fresh copeis of the file.
Also, I've tried all the methods above...
Thanks for the input none-the-less.
Anyone else got an idea what's going on?
No one has this issue? So my only fix would be reinstalling the OS?
riDuh7 said:
No one has this issue? So my only fix would be reinstalling the OS?
Click to expand...
Click to collapse
wait a minute? did u say vista? do you have User Access Control (UAC) turned OFF. and are you the ADMIN. pls reply to this before you attempt a format.
After you install WMDC, you should connect your Titan to the PC, to further initialize the WMDC setup. And thats where the UAC may interfere with the hidden setup. Jus see if its the root of all the probs, before you attempt formatting your OS.
Control Panel > User Accounts > UAC [turn off] PC will reboot.
Nope... this didn't do anything...
OMG... I'm getting so frustrated...
Do you know if I can move my MS Outlook 2007 contents to another computer that's running XP? I've tried to use the import/export funtion, but it won't move everything completely (i.e. pix and multiple phone # in one contact). Any idea what I can do about this?
ayyu3m said:
wait a minute? did u say vista? do you have User Access Control (UAC) turned OFF. and are you the ADMIN. pls reply to this before you attempt a format.
After you install WMDC, you should connect your Titan to the PC, to further initialize the WMDC setup. And thats where the UAC may interfere with the hidden setup. Jus see if its the root of all the probs, before you attempt formatting your OS.
Control Panel > User Accounts > UAC [turn off] PC will reboot.
Click to expand...
Click to collapse
+1
I figured this out after struggling for roughly an hour trying to figure it out.
-disable UAC and any firewall (in my case windows firewall)
it works fine for me
There is an option in active sync on the device that needs to be disabled i can't remeber what it is.
In the usb to pc settings is the enable advanced function box checked ? If yes un check it.
Thank everyone for your input. I have tried every single options suggested above, but still no luck with it. Luckily, I have another computer so I just transferred all the contact and calendar info over and sync'd my phone there instead.
I have reported to MS about this problem, and I doubt they will respond to it, but might as well try. lol
Thanks again for all your inputs.
riDuh7 said:
Nope... this didn't do anything...
OMG... I'm getting so frustrated...
Do you know if I can move my MS Outlook 2007 contents to another computer that's running XP? I've tried to use the import/export funtion, but it won't move everything completely (i.e. pix and multiple phone # in one contact). Any idea what I can do about this?
Click to expand...
Click to collapse
I'm not aware of a way to migrate backwards with Outlook. If you have Outlook 2007 on the other machine, you should be able to back-up and restore.
As far as hasta_la_VISTA goes, I can't stand it! I RARELY connect my phone to it, after going through exactly what you're going through. I was depending on the stinking computer, and it would just arbitrarily decide it had NEVER seen my phone before. Or, it would just not start the WMDC. I finally changed my email to IMAP, so that the messages stay on the server, and I don't have to sync with the laptop.
I've finally gotten to the point that I have two computers (and my phone). One is a desktop with XP, the other is a POS Vista laptop. Yesterday, it told me that I didn't have enough video memory available, so it was going to switch me to "Basic" video mode...which it did. Oddly, I've got 1GB of Video memory. So, I rebooted it. It's just another attempt at HostageWare by Microsofty.
riDuh7 said:
Nope... this didn't do anything...
OMG... I'm getting so frustrated...
Do you know if I can move my MS Outlook 2007 contents to another computer that's running XP? I've tried to use the import/export funtion, but it won't move everything completely (i.e. pix and multiple phone # in one contact). Any idea what I can do about this?
Click to expand...
Click to collapse
riDUH7...
Hey see if this works...because I was having the same problem and I found this option in the Connections setting...
goto >start > settings > connections
there you will see something that says USB to PC
in there, there is a check box that says - Enable advanced network functionality...
UNCHECK this box click OK and go back to ur home screen connect ur USB cable and see if it works...
if that doesn't do it, the Microsoft website says to remove the 6.1 update of WMDC and re-install version 6.0... hopes this helps...

WMDC Add/Remote programs prompt

Evening all - not sure exactly where I should ask this, so will try here as I have a x7500
For some reason, everytime I try to sync to my PC, WMDC has started displaying the Add/Remove programs prompt whenever I connect.
I have tried uninstalling WMDC and a hard reset of the device, but it makes no difference and it keeps doing it.
I normally don't install anything on the device using WMDC Add/Remove so no sure why it keeps asking - it was working okay for months and just started this over the weekend.
Does anyone know if there is a "queue" or "file" or registry key that WMDC looks for to denote it needs to run Add/Remove programs when a device connects?
Cheers
Merlin
PDAMerlin,
I am having the same issue. Did you ever get a response or solve the problem? How?

Activesync not working suddenly

Hi,
Need some help. Computer does not detect the phone anymore when connected. When i tried to launch activesync on the phone itself, It will start and shutdown immediately.
This is the second time it happened... First time, called up the service centre they told me the only option is to do a hard reset. Which I did... I really dun wish to do that again.
Anyone encountered the same problem?
I had the same problem, after some searching I discovered that if you open up the active sync on your HD2 (tools folder), click on menu, then on option, at this point you have a list of all the items you can sync with your windows outlook. As odd as this seems unclick the "task" and/or "notes", reset your HD2 and try to sync. That was the problem with mine and hopefully it's the same with yours. Hand it over to M$ for yet another glitch in there OS.
Hope it works out.
nope.. i can't even launch activesync from my phone...
Well that is beyond my knowledge a this point, if you can't even access the activesync prompt from the phone even when it's not plugged in, then I think you might have bigger problem than just a glitch. May I suggest flashing the phone... only other option I can think of besides a hard reset; which you say you've already done. Have you tried using a different pc?
Had same problem, had to disable fast usb on phone!!
just try a soft reset? has happened a couple of times to me and the soft reset fixed it.
Mike
soft reset doesnt help... its not with the " enable faster data sync " also.. other computers does not activate active sync too..
Seems like the activesync software on the phone is busted... it will start halfway and terminate itself before the program is fully loaded.
I have the same problem. I had to change outlook profiles on my computer (different issue) and when I tried to sync them, error. So deleted the PC set up on both PCs, and active sync would hang. So tried to remove the PIM file (rename it actually) and now AS will flash briefly and disappear, won't start. Woudl LOVE if someone had an answer...
try creating a new windows account with administrator access that's what do it for me
OK, figured this out, and now that I did I remember going through something previously with my TYTN II just like this. If you need to (bad program exit, Outlook locked, etc) reboot your PC. Also soft reset your phone. Use some file explorer to go to your root directory and rename PIM.VOL to something else. DONT RESET, Pim will reconstitute somehow...
Delete your autosync profile on your PC.
Connect the USB
You will have to go through all the stuff of a new sync, but at least it gets things reconnected. And it beats a hard reset.
PS, as other mentioned, notes can be problematic, best if you can delete all pwi files in your phone\my docs and resync. If some HAVE to be kept, move them elsewhere and sync, then move them back.

Change relationship & File transfer on Zune

Alright, I have problem changing my phone relationship. Currently it is set to "Guest" and I do not know how to change it to something else.
My second question is I have problem transferring files from my phone to Zune. I want to transfer some videos and pictures from the phone to my computer, but it always failed and give me the error code C00D1197(80070003)
I really appreciate it if anyone can help me on this problems.
Thanks
Never mind guys, I found the solution for it.
This is the solution for it
None of the things about registry settings or Zune database files fixed my issue. I even did a hard reset of my phone to try and get things working (not that big of a deal now that contacts are all pulled from my live account and pictures upload by default). No dice.
But the brief mention of remote drives above lead me to the solution. I do have a network drive, but it was connected just fine, so I didn't think anything of it.
But then I remembered that I used to have another hard drive in this machine way back when I first setup the Zune software, and I set my Pictures in the Zune software to come off that drive. It was V:\images, but without that hard drive in my computer now, there is no V: drive. The problem is that the Zune software seems to break in a rather unpredictable way when one of the paths for your collection libraries isn't valid. The larger problem is that from the Settings->Software->Collection screen, there's actually no indication that there are any problems. It's a silent failure occuring somewhere in the Zune software that leads to this nasty behavior of being stuck in Guest mode. Worse is that if you try to remove the offending entry, but don't add a new one, and just click OK back through the windows without looking too closely, the Zune software doesn't make any changes. If you don't provide a valid path to replace the invalid one that it had, it just leaves things as they were before you removed the bad entry.
So, I removed the entry that I knew was bad (even though the Zune software wasn't complaining about it), and added a new entry that I knew was good. I clicked OK back out through the windows, then clicked on that "change sync relationship" button again, and followed the steps, and BAM! No more guest relationship!
Just to test it out (because I am a tester after all) I "forgot" the device in the software, messed up my library locations again with a temporary mapped network drive, and replicated the bad behavior and the fix again.
Thx to Liatham
Hey I am having the same issue I guess.. I try to connect zune it says guest relationship.. Doesn't let me sync anything on zune. And if I try to change the relationship it shows me the setting up and naming of the phone and bypasses update screen to go straight to the screen where it shows the phone but again guest relationship.. I have no effing clue what to do.. I did try what u said.. no avail.
Are you using a remote drive for your sync location?
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