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Dear All,
I have had my SPV now for about 4 weeks now and very pleased with it. However, twice in the last week it hasn't responded when I turned it
on and ended up removing and re-inserting the battery. When it comes back, it starts with the "Welcome to Pocket PC" setup wizard and all my data is gone.
Has anyone else had this problem. This problem has happened with both
versions of the ROM. The only s/w I am running is
Tube (VisualIT)
MS Arcade Pack (Pacman, DigDug etc)
MS Voice Command
Agenda Fusion
CityTime
Regards & Thanks
Chris
Yeah i got the same problem. But it happens when I upgraded my ExtRom from Orange.com. Sometimes it stays at suspend mode, then i have to perform a hard reset to wake up the device. Very odd.
dfens said:
Dear All,
I have had my SPV now for about 4 weeks now and very pleased with it. However, twice in the last week it hasn't responded when I turned it
on and ended up removing and re-inserting the battery. When it comes back, it starts with the "Welcome to Pocket PC" setup wizard and all my data is gone.
Has anyone else had this problem. This problem has happened with both
versions of the ROM.
Click to expand...
Click to collapse
I have had my M1000 for about four weeks too now and although it occasionally soft resets it never fails to respond to the power button. Maybe you have a faulty phone?
On a different note, you say you have Voice Command, I was looking for places that sell it in the UK but it appears to only be available in the US, if you could let me know where you got it I would be really grateful.
Hope you sort your phone out!
Fin
High all
No probs so far
Swiss m1000 installed Programs
Pocket Hack Master ( Overlock your PDA )
Pocket Mechanic ( Clean Defragment and more )
Snails ( adictive Worms(TM) Clone )
Crazy Cart ( adictive Mario Cart(TM) clone
and lots more.
Im overlocking my CPU to 530 MHZ and no Trubbles so far.
Got the thing for two months now, running in this config for about one month.
Peace
Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve
Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve
With Orange Switzerland SPV M1000 I experience the following problems:
1) Bluetooth lights (blue light) and the battery lights flashes even though
bluetooth is not connected and the battery level is fine.
2) Once every other day the device (though fully charged) freezes and I end up doing soft reset.
3) Removing battery already puts the device to soft reset. Orange
4) The activeSync is running without me having to start any activeSync session.
5) Abruptly I get message the memory is full and the device then freeses.
Is anyone having the above problems? How do i resove this?
Many thanks
Swissmate
SteveD said:
Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve
Click to expand...
Click to collapse
SAME PROBLEM AS THE REST OF YOU WHO HAVE THEIR SPV FREEZED UP VERY OFTEN. IN MY CASE IT'S EVERY 3 OR 4 DAYS, POWER BUTTON AND SOFT REST DOES NOT RESPONDE, SO IT'S EITHER HARD RESET OR SOMETIMES SIMPLY REMOVING THE BATTERY DOES THE WORK. I HAD MY PHONE REPLACED 3 TIMES ALREADY AND STILL THE SAME PROBLEM EVEN WITHOUT INSTALLING ADDITIONAL SOFTWARE BUT WHAT CAME BUNDLE WITH THE ORANGE PHONE. IS THIS A ROM BUG ???
SPV M1000 FRANCE
SD CARD 1 GB
OMEGA ONE BATTERY PACK PRO
OMEGA ONE JOURNAL BAR
SPB GPRS MONITORS.
FORTUNATELY I USE THE X BACKUP PROVIDED WITH THE PHONE TO SAVE MY DATA, BUT IT'S TIME COMSUMMING AND REPETITIVE AS AFTER EACH TIME THE PHONE RESETS ITSELF, I HAVE TO RESTORE IT AGAIN AND AGAIN. :evil: :twisted:
IF SOMEBODY COULD IDENTIFY THE PROBLEM, THIS WOULD HELP A LOT OF PEOPLE LIKE ME
THANKS
RICHARD
There have been frequent reports of this problem- Orange are aware of it, and are replacing M1000's as required. They are currently testing a new ROM, so it appears that they think it may be a ROM problem, though it could also be a batch of faulty hardware.
Another possibility
Turning off the record button seems to have helped, could it be that this is being caught and filling memory / draining batrtery?
3rd phone 3 weeks.
Great when working - anyone using a GPS receiver? Tried a TomTom with an XDA 2 lead is not recognised
Re: Another possibility
BobW said:
anyone using a GPS receiver? Tried a TomTom with an XDA 2 lead is not recognised
Click to expand...
Click to collapse
Remember you have to turn of the IR in settings>connections>beam before a GPS will be recognised.
NeilM said:
There have been frequent reports of this problem- Orange are aware of it, and are replacing M1000's as required. They are currently testing a new ROM, so it appears that they think it may be a ROM problem, though it could also be a batch of faulty hardware.
Click to expand...
Click to collapse
we got almost 30 of these at our work, it seems the only one to have this problem is... my one! so i swapped it for another one and it did the same problem... hmm, they must not like power users, the other users are idiots so they dont really mess about with the settings n all
anyhooz, ill be upgrading all of em to SE very soon and i doubt that rom will have the same glitch...
who knows... now that we can confirm (99%) that SE works on the xda II maybe the operators will now make an official upgrade to SE... they have no reason not to
regards
djrm.net said:
we got almost 30 of these at our work, it seems the only one to have this problem is... my one! so i swapped it for another one and it did the same problem... hmm, they must not like power users, the other users are idiots so they dont really mess about with the settings n all
Click to expand...
Click to collapse
Hmm. That is interesting. Only having one here - and having problems - I do not have much to compare.
Do you think the problem comes from changing the standard settings or using extra software then?
By the way the new ROM does not seem to make much difference in terms of this problem, alas!
Exactly the same thing to me...
Every 5 or 6 days... it goes of for no reason, and the only way to wake it up is to hard reset it! weird SPV... maybe some day a nice guy will come up with a solution to our problem! Hopefully...
:shock:
To keep an old thread alive
Those experiencing issues with this device going into coma (requiring Hard Reset to clear)please would you post detailed accounts of when the issue occurs.
Please confirm power settings, what applications were open on the device and whether the radio or BT was on.
Does the problem occur off or on charge, if on does same problem occur if charged from travel charger not dock?
If off charge, if known - state both internal and external battery charge levels when problem occurs?
What is seen on the handset at point of coma?
Working from soft Reset through battery off to hard reset, what was necessary to restore the device and did soft reset or battery off result in a dump?
Could ROM V's and bootloader V's also be stated.
cheers guy's, together we'll crack it
To keep an old Thread Alive
:roll: I have had my phone from about June last year. The first reset occurred about the 3rd Jan this and two more occurring in the past few weeks the last one on sat 12th Feb
The history as I can recall with the last reset is as follows. I took the phone out from work (cradle) Friday afternoon after 4pm don’t think it was put to charge again before the incident also the phone was not used very often as its a work phone. It was on stand by all day Saturday with the green light flashing but no signal input was being received as I was expecting a cal which never came only to find out the phone was off as mentioned by the caller when I called them. Got home about 530pm with the light still flashing and tried to switch the phone on after finding out no signal was received, the light then went out. Could remember this quite distinctly as it happed on the previous occasion. To activate the phone i have to take the battery and sim card out as with the previous occasion put the card in another/different phone to activate it (make a cal) then put the card and battery back in for the phone to work when it would then go through the reset process. Once working on checking, both battery powers were very low think less than 50% as when i checked some time after they were up to 75%
Am in an office with 3 other users and the only one with this problem and am on my 3rd phone since the year started. It seems to be linked with low battery power (both) and extended stand by when it completely shuts down. Trust this would help to get us a stage further.
i have had two m1000's with this problem,
orangecare stepped up for the replacement and i upgraded the 2nd to win2003se and it still does it!
i make scheduled backups now and have learnt to live with it until my contract expires..
on another seperate note..
Remember you have to turn of the IR in settings>connections>beam before a GPS will be recognised.
Click to expand...
Click to collapse
how do i do this in 2003se?
MORE ON THIS
I had an M1000 that worked fine but a small problem occured and orange replaced it - the new one had this problem every 7 days or so - the bluetooth light was flashing although not switched on and when I try to turn phone on it wont - remove/replace bat and resets - I upgraded to ROM 2.02 from this forum but was using origional orange extended rom and it made no difference - if it is a rom problem its in oranges extended rom
I was on a 166wwe - boot loader 1.06 - dont know radio version but was still happening after DCM 2.02 WM2003SE WWE from this forum with radio 1.18.00 and original ORANGE ext rom so if is on ROM is definatley oranges ext rom that has a problem. - HAS ANYONE HAD THIS HAPPEN WHILE ON CHARGE????
THEY REPLACED MY PHONE WITH A REFURB - ITS NOW FINE BUT IM NOT HAPPY
guys lets think here
were all orange subs so its got to be an orange thing (so unlikley to be hardware) - there are people here (myself included) who have upgraded radio and OS so I am begining to think it is in the extended rom on these machines - has anyone who has replaced extended rom had this trouble - I would experiment but no longer have this fault - I never thought Id wish I could get it back but now I think I can see a resolve
we need an orange customer who does not have this trouble to post extended rom on here for us all to try????? - - - Please ??????
it would be nice to crack this one guys keep plugging on
Had my M100 nearly a year now and after many many resets decided to call Orange as I would have thought this was a known problem with them. But according to technical they have never seen this before!!!
There response was ... backup your data! doh!
I told them I did and it was unacceptable to say this as the thing is faulty it takes over an hour to reload the data and it's happend 4 times since I called them 4 days ago.
:twisted:
PS: has anyone got a copy of the original 1.66 rom as you can no longer get it from Orange.
Right guys and girls, this "coma" stuff is driving me MAD!!!!!!!!!
okie the latest example is last night i put the XDA on charge not in the cradle as usual as i was not at home, but that seems to make no difference, anyhow i turn the screen off by pushing the power button (top left) yellow light turns on and begins to charge, next morning i pick up the device to use it and nothing.....not a sausage, dead as a doe-doe.
Im not able to power it on, im not able to "wake it up" with a call to it, buttons do not work at all, screen is dead, the yellow light stays on even when charger not connected, however it turns of several hours later.
Ok at this point in the past the only way to fix this was to hard-reset it, which is a royal pain in the arse as you all know, and lost all my info i worked on, on that last trip.
Except this time, it really is dead, Hard-reset dont work, removing the main battery and letter the internal one take the hit dont work, verious combos of reset, hard-reset, with and without battery. nothing
nope, this time it seems totally screwed, anyone have any ideas
O2 is going to get an angery phone call, as soon as there tech support peeps goes back to work after the weekend, they said originally it was just a glitch and i was to update my software (rom). Some damn glitch!
Anyhow in a bid to remain slightly more sain than i will be i was hoping that some of you guys have had a problem like this or even better know how to fix it
How you can help
Regards
Darren
O2 is going to get an angery phone call, as soon as there tech support peeps goes back to work after the weekend, they said originally it was just a glitch and i was to update my software (rom). Some damn glitch!
Click to expand...
Click to collapse
well maybe your phone is just broken
being angry at o2 will not help anything they dont make the hardware they dont make the software they just sell the device
Hum, intresting, before i start, O2 is to blame, in the world of retail and more importantly sales contracts, they are my first and direct point of call, in law, when i give them cash and they except it, they are entering in a contract which sticks them in the position to be blamed, however it is not about blame, its about getting somthing done about it, and they are the people who pull the stings, i do understand that they do not make these devices but thats not the point.
16 year old kids may be a bit put out when there phone stops working, however those who need there phone / PDA to work have more issues when things go wrong.
Whats more intresting is that 1 hour ago, the phone unexpectedly turned on by its self, although not surprisingly, all the data was lost. It seems to of woke its self up when the last remaints of power in the internal battery was about to die, to tell me this information.
Whilest i cant conferm this, if the others who have had this problem before
were to leave the phone off the charger for the battery to die, without trying the usual hard reset, i would expect it to wake up to tell you its about to die and then at this point plug the charger back in and hay presto!
well i'm not saying that you cant sue or demand your money back or place the blame on o2 i'm just saying that you cant expect then to solve your problem apart from reporting the issue to thc who again can blame it on microsoft
dazza8082,
What ROM version do you have on your machine?
I had the same problem with my MDA2 which came with ROM version 1.60 or something like that, but I managed to upgrade my MDA2 to 1.72WWE that I found somewhere in this forums and the problem was solved ever since. I even had lots of sudden SD memory wipes, so far so good... It's been like 4 or 5 months since the upgrade and counting...
The upgrade procedure was performed via the cradle and not via the SD card. But if for some reason you can't manage to boot your device you can always try the SD upgrade method.
I really don't remember the procedure but you can find lots of information somewhere in this forums.
Have you tried to get into Boot mode and then reset the device just to see what happens?
Press the Power button, the reset button and the joypad down at the same time and you should see a DOS-like screen indicating you are in boot mode, from there just press the reset button by itself and see if that helps. You will loose all your data with this procedure, but at this point chances are that you already lost everything in the device anyways.
Best of luck!
After receiving my o2 XDA Exec in the mail a few days ago I've had to soft-reset to get my device to unsuspend several times, what's odd is the lights are still blinking on the unit, but the keyboard backlight/screen will not turn back on.
A few times watching media it's gotten stuck to a green/white/once blue screen, too.
The battery is of course charged, it seems to be just these two issues.
I'm looking forward to worry-free enjoyment of my Uni once I get these issues solved, any advice is much appreciated.
I'm thinking this may be a WM6 issue, or a ROM issue, Hopefully someone has had this same problem.
(I have and am still searching the forum to check this out.)
Maybe consider a hard reset?
Mine's running WM5 and doesn't have this problem - it will sometimes decide to change it's backlight settings to zero when switching from battery to power or vice versa though.
Ironically enough, I woke up this morning, turned the phone on and it had hard reset itself, I'm going to assume its a software issue for now, if I can't find a way to fix it, I'll just have to buy another unit and get rid of this one.
Love the phone, not this particular unit though.
similar problem here?
a week ago I installed PsiDocs .cab for SDHC and i am running a 16gb card and have noticed that sometimes I have to soft reset to wake it up, also test driving pocketweather on the card so i think that this might be my problem.
Firstly,i would like to apologise for making another thread with the same topic if there's any.I've searched the forums and most of the threads seem to be 'Dead'.
Last week,my phone had something strange going on.When it's at sleep mode,it automatically lights up.I picked it up and i see this thing called the 'Navi-Panel'.The screen was in landscape mode.The only thing that i can access was the phone.I managed to exit the Navi-Panel through the task manager but the problem's still there,my phone and my SMS are in landscape.Also,the phone calls that i make and received are always on loudspeaker mode.I also cannot connect the phone to the computer via the USB. I've tried various ways to fix the phone such as hard reset and rom flashing but it's still the same.I'm currently on the Stock rom version 1.66.707.1(76641) WWE. Can someone post a solution for my problems?
It happened to me twice when a tiny drop of water dropped on the micro usb slot, creating a temporary short circuit.
Make sure the slot is clean, (no conductor material inside).
It may be a small chance, but it is still a chance...
I have the same problem
My phone got wet last night due to rain. And the Navi panel kept coming up. So I set the option for Navi panel not to have an automatic launch. Thats fine now, but I got another problem to sort through. When ever I pick up a call the speaker is automatically turned ON. Its embarrassing now. I am just hoping its temporary..
If anyone has an idea on how to turn off the automatic speaker on call pick up, pls let me know.. Thanks in advance.
Whats more is: I cant connect to the Activesync now. The phone is charging well though.
I can probably live with that since I can connect through Blue Tooth. Hoever, if someone has any idea on how to turn off the "Auto external Speaker mode", pls let me know .. any registry key ... or any other means.
Thanks in advance.
This happened to me a few months back now on a wet evening, assuming the phone must have got wet through my pocket. Tried everything to fix it, left it to dry out for 24 hours near radiator with the battery out to no avail. But then flashed a new ROM and it started working. (Had to flash the same ROM three times till it started working. Every ROM since has been fine)
Hope this helps.
Thanks .. That gives me a hope. Could you pls tell me what ROM you flashed.. may be its something to do with that specific ROM..
Activesync died...
Thanks all of you who contributed to the forum. My HD2's activesync stopped working yesterday... and main challenge was to put shipped ROM and send it to the repair...
There is only one thing that I could not explain... When OS is up and running (regardless whether it is cooked or shipped) there is no active sync can be established (only charge function is working). However, when phone is in boot loader (RGB screen) I could connect it thru USB and install ROM from computer...
switch off quick sync on HD2
XAH said:
switch off quick sync on HD2
Click to expand...
Click to collapse
Thanks for trying to help XAH, but this was the first thing in my troubleshooting process. Usually it helps when you plug in the phone, computer acknowledges it, but pop in warning sign that USB device is not recognized. In my case there was no reaction (on multiple computers) - like nothing is plugged in... Will see what repairer says... I'll post an update as soon as I'll hear from them.
got my HD2 from repair centre
I've got my HD2 back from repair centre... and it works fine... most bizzar part is paper say that nothing was done...
a friend of me hat this problem some time ago. it disappeared after about 1 or 2 weeks iirc.
Same problem for me, but i've changed 5 diferent rom's and nothing...i will try the airdryer now
OK, posted a few days ago about this foolishly thinking it was solved. However, here's the problem. My touchscreen is completely unresponsive. This isn't the lag problem, which I've had before, but the phone acts as if it hasn't been touched at all. In other words, the only input accepted comes from the buttons.
This happens when I'm running android. Waiting overnight doesn't help. Pulling the battery doesn't help. I cannot even use the touchscreen in WM when this happens! Moreoever, if I do a hard reset, I still cant use the touchscreen when the setup pages show in WM. The touchscreen is completely gone.
The ONLY thing that has worked (once) to restore function is to pull the battery overnight.
The only pattern to this seems to be that it happens when I have a message waiting while running android (no, not every time). The screen will be locked, and I can't get the lockscreen to clear. Eventually I pull the battery and reboot in windows, same problem. Hard reset, same problem. Last night, had the problem so I landlined in and cleared the voicemails. Then did a hard reset, but the phone during the setup still indicated I had a message (!) and the touchscreen was locked. It is as if the notification was 1) stored in a different memory than the phone (does the radio keep this information) and 2) that until the phone is reconnected properly it can't clear the notification and won't let me access the touchscreen. Perhaps the overnight battery pull allowed the notification to clear from the phone somehow?
I'm looking for any help on this. Is there an aggressive way to clear notifications? Would a task 29 solve this? Button combo I"m unaware of?
Thanks in advance
yoiur unit may need to be send in for repair. sounds more like a hardware fault. You may be able to get a digitizer from ebay and replace it, though they are a bit tricky to replace. Ive only ever done it on an mda varia and that was a paid
This is actually not uncommon... i have a friend who purchased an HD2 and used it for a week or 2 and the touchscreen stopped. You can try and do the task 29 however it didn't help hers... has your phone ever come in contact with static electricity? This seems to be the #1 killer of the touch screen functions with the HD2's... (so far i've seen 4 of them die like this)... i would try task 29... then if that doesn't work call HTC and ask if you can send it in for a repair, most of the time if its repairable, they'll fix it and charge you a fee of usually $100.00... if its not repairable due to faulty hardware, they will send you a new one (usually re manufactured) another option is, if you have tmous take it back to a store and show them... they should be able to swap it out for free if you have insurance on it
I was concerned about hardware, and it may still be the issue, but it seems intermittent, in that sometimes I can get the phone working again for a couple of days. However, this symptom has only come in the last week or so, so it does seem as if something has changed. I'm constantly tweaking my Android setup, but I can't imagine this could have an effect that would go over to WM, especially after a HARD reset...
Possible solution
OK, if you've read the thread above, you know that hard resets didn't seem to solve the problem. However, I just did a hard reset without a sim card installed, hoping to clear whatever notification was stored on the phone. While the touchscreen was still locked without a sim, I re-inserted the sim and did another hard reset and it worked! Time will tell if this is a real solution. Luckily, my android system is just on the sd card and easily booted up or I would spend all my time rebuilding my phone!
Again, does anyone know if this might be related to the radio rom? I've tried a couple radios since this started 2.14 and 2.15.
OK, one more update. I notice now that when I long-press the hangup key, to get the context menu for such items as shut down or turn radio off, the touchscreen becomes inactive. Several minutes later it seems to come back, but my conclusion is that the connection to the touchscreen must be near or under that button and I'm affecting an intermittent connection.
This is the last post I have on the issue because I got a refurbished phone sporting ROM 3.14 and Radio 2.15 less than 24 hours after asking TMOUS to replace my phone. Now I have to clean the custom rom off the old phone and send it back, so I'll never know for sure if it was software or hardware, unless the problem recurs on the new (refurbed) phone. However, the symptom above with the long press hangup does NOT happen so it seems that was the issue.