Hotmail sync problem with HD2 - HD2 General

I so was looking forward to having a comfortable way of managing my hotmail/live mailbox with the switch to HD2 with Winmo and MS Live integration.
However, when attempting to sync my hotmail on the device I get a box saying "Failed to Synchronize the Folder List" followed by another box saying "Failed to Sync".
From there I found nothing to do other than resetting the device. It then works fine for a couple of hours or maybe half a day if lucky until problem re-occurs.
Have tried everything I could think of including re-installing Win Live, changing synch schedules, disabling auto sync all toghether and go manual, empty/remove/reload my hotmail inbox and folder list, trying to find "bad" email items etc.. Nothing helped so far.
Am I the only user with this issue?
My device: HD2 UK, Rom ver 1.43.405.1, OS Ver 5.2.21864, Win Live ver 10.7.0057.0802 (I try to install v10.9 from Marketpllace but end up having this ver number every time)

If you are on T- mobile it maybe like me you have a problem using some service through their proxy server. To remedy go to
settings/menu/connections/manage existing connections/proxy settings tab/remove the tick in the "this network uses a proxy server to connect to the internet"box - OK out of all this and hopefully you should be good to go.

Thanks for the tip. I'm not on T-Mob but will look into proxy being the possible issue.
I'm trying remove Win Live V10.7 completely and replace with v10.9 which seems to be the latest version. Upgrade seems not taking effect on my device though. thinking perhaps this is resolved in Win Live V10.9? Will report back...
Also wondering if Rom v1.48 provides a fix to this. I haven't upgraded yet. any 1.48 users out there experiencing this problem?
My carrier is useless when asked about this and I haven't bothered speaking to HTC yet but may give it a try.

Did you setup manually? This is the only way I can get the connection to my hotmail...
Use pop3.live.com
smtp.live.com

Yea I have tried setting up hotmail as POP3 but you lose some things by doing that such as read/unread is not synced and deleting on both device and server seems not working. I'm still looking for a solution to get Win Live working error free. So far no luck, still trying....

On Tmobile, worked for me!
Glad I found this thread. I am on Tmobile and was stumped when trying to set up my hotmail. Everytime I'd get to step 4 of 5 and it would fail to sync. Then I followed the advice from CAH000 to delete the proxy server and it worked first time! Woo hoo!

CAH000 said:
If you are on T- mobile it maybe like me you have a problem using some service through their proxy server. To remedy go to
settings/menu/connections/manage existing connections/proxy settings tab/remove the tick in the "this network uses a proxy server to connect to the internet"box - OK out of all this and hopefully you should be good to go.
Click to expand...
Click to collapse
Thank you CAH000, I had this working before doing the 1.48 ROM update, so I was pulling my hair out when it stopped working, you not only saved the day you saved my hair

CAH000 said:
If you are on T- mobile it maybe like me you have a problem using some service through their proxy server. To remedy go to
settings/menu/connections/manage existing connections/proxy settings tab/remove the tick in the "this network uses a proxy server to connect to the internet"box - OK out of all this and hopefully you should be good to go.
Click to expand...
Click to collapse
when I goto connections where is the part that says manage existing connections?

CAH000 said:
If you are on T- mobile it maybe like me you have a problem using some service through their proxy server. To remedy go to
settings/menu/connections/manage existing connections/proxy settings tab/remove the tick in the "this network uses a proxy server to connect to the internet"box - OK out of all this and hopefully you should be good to go.
Click to expand...
Click to collapse
Thanks that worked for me!

I'm having exactly the same problem s Alisha. Nothong works so far. Anyone found another solution to this yet?

having similar issue however the proxy setting is not ticked, i'm on vodafone.
Was working fine until I upgraded to the latest ROM.

Interesting coz I haven't had this since flashing from ROM 1.48UK to 1.66SEA. But only 2nd day so far, need to keep monitoring...
'glass' - Which ROM version are you running with this issue?

glass said:
having similar issue however the proxy setting is not ticked, i'm on vodafone.
Was working fine until I upgraded to the latest ROM.
Click to expand...
Click to collapse
Im also on Vodafone and Ive had issues since marketplace suggested i download WLM 11.1. Since then ive been unable to sync my hotmail accounts. Tried to set it up manually and using WLM. No joy.
Proxy setting isnt ticked either. Its so frustrating!

Unfortunately have to confirm that ROM 1.66 does not fix this issue. The problem is back here. Perhaps radio ver 2.07 makes a difference? Haven't tried yet. Also digging into the registry looking for possible solutions. Getting fed up by all these issues I must admit and it's not small stuff...

Same problem here with the Danish stock 1.66 ROM.
First I thought it was because I installed the new version of Live from wl.windowsmobile.com, but that does not seem to be the problem

Is anyone with this issue running on radio version 2.07?

Same issue with 2.08
The problem happens when you upgrade to new version of WL from Marketplace.. If you have the old WL which came with stock rom or even 1.66. It works fine, but that MSN is old and is not that finger friendly than the newer ones. I just thought this problem would have been solved with the latest one and it isnt, and now i can uninstall and go back to the old one, have to hard reset

same problem
is there possible to uninstall wlm to install an older version ?

Older version of WLM didn't resolve this for me. Still got the issue. From the lack of interest/replies to this thread I guess only a very few users have this issue? It sucks, I'm pretty fed up with this (and a bunch of other issues).
Does Android offer a decent integration with hotmail? Does anyone know how Hotmail swings with Android? I see myself giving up on Winmo although I don't like to admit it...

Hotmail drama
I have tried every thing too, I am living in the Middle east and have the same problem. Please any one a solution.

Related

Exchange Global Contact Access working for anyone?

I am needing a way to access my global contacts without a server side plugin and found this from ms:
http://www.microsoft.com/windowsmobile/downloads/global/default.mspx
I just tried it out and keep getting server unavailable errors. A friend of mine on a different exchange server tried it out as well with the same error. We are both running exchange 2003 spk2 and can sync fine otherwise, in fact using push from the new ROM which is working great. Any thoughts? Anyone else care to try it out? Setup is simple, just user pass domain and server address.
tried the check boxes in setup and they didn't seem to make a difference (forms authentication and isa 2004)
Thanks,
-mix
btw, I tried to update via wifi and grps and received the same error. the FAQ is useless, evidentally they dont expect you to get unavailable errors.....
-mix
Thanks for writing this cause I didn't even know it was possible. All I do is go into contacts, click menu, and click find online. Then type in a name and click find and boom! it's there! no need to enter any server settings.
I'm using the new leaked ROM with push e-mail.
Thanks for the tip, I missed that in the new rom. I was hoping to to use global access to schedule a meeting on our shared global calendar, something I can't do with the new ROM, unless someone else can point to a place where I missed it.
If anyone else loads it, let me know.
Thanks,
-mix

DirectPush - Send, Recieve Folders - but no email!!

Hi,
I have setup Direct Push on our Exchange servers and setup my Qtek 9100 to DirectPush from it.
I recieve the folder structure
It tells me how many emails need downloading
I can SEND emails
But it doesnt bring any emails down!!
Can anyone help??
Email
I seem to be having this EXACT same issue. I cannot figure out what is failing.
Hmmm.. I am not at all sure, but I have an idea. If you go to activesync on the phone, and then go to configure server (under the menu right softkey), and then hit next and next again, you should see the screen with the things you are syncing... contacts/calendar/email/taskes, ect... If you then click on email, the settings button sould un-grey. Click settings. Change "Include the previous" and "limit email size" to "all", and then hit the "ok" in the upper right corner, and then finish. Hit the left softkey for sync, and it should get all of your email from the server... I have no way of knowing if this is indeed your problem, but I thought it may be worth a try... I would be interested to know if it works!
I have seen someone with exactly the same problem which I couldn't solve.
Are you by any chance running Microsoft SmallBusinessServer 2003 and Microsoft ISA 2004 :?:
Eman
We are running ISA Server...
Does everyone have this problem with Qtek or is it universal? I was going to try update ROM because you cant change account settings once you put them in, they grey out! But the ROM on Qtek seems a lower number than that I have installed... and Im not entirely sure what a ROM update does.
I have selected ALL on everything, just the number of emails to download increases... say 500 it displays 0/500 then 125/500 then disappears, still no email or anything!!
Just tried updating ActiveSync to 4.2 on a HP 6915...
Same problem...!!
HELP
Issues
Ok, here is what I've learned (which isn't much) so far:
I'm using a T-Mobile MDA with the stock firmware. I am trying to connect to Exchange Server 2003. I've seen the server options grey out as well, but the trick I've used is to configure the server options in Active Sync on the pc you have it connected to. The Windows Mobile version of Active Sync doesn't seem to play as nice at times.
Starcruzier--
Thanks for the suggestion, but I have tried that as well. I actually went through the same steps with a T-Mobile SDA on trial as well. When I do the steps that you outlined on both devices, I actually pull down all the mail...but I get no new messages as they come (and I did configure the SMS to send "As they arrive".
I'm starting to think this is more of an issue with either Active Sync, Exchange, or how T-Mobile handles push email from Exchange.
I honestly dunno about qtec, I have a T-mobile MDA. I am running rom version 2.26.10.WWE (just upgraded...) and I am using the Microsoft Direct Push (no SMS required... ) What rom are you using, and are you using the direct push or the SMS method (as I believe they work differently...) You can get the rom I have from a link in this thread:
http://forum.xda-developers.com/viewtopic.php?t=57554
although it is customized for T-mobile....
Question
I have a T-Mobile MDA as well. Star...did you get push email working with the stock ROM on the device?
Nope, when I got it push email was not supported by the default rom, and so I upgraded. I recently got a new one because the old one broke, but I believe that I upgraded this one before I tried to setup the push, so I dunno if it is supported by the default rom, or how well this works... hope this helps...
Starcruiser1229 said:
Nope, when I got it push email was not supported by the default rom, and so I upgraded. I recently got a new one because the old one broke, but I believe that I upgraded this one before I tried to setup the push, so I dunno if it is supported by the default rom, or how well this works... hope this helps...
Click to expand...
Click to collapse
That's easy to find out - in ActiveSync on the device, set the schedule to "as items arrive". If you've got AKU2 on the device, it should NOT ask you for a unique device address.
You can also make sure by going into settings > system > about; my OS shows as "OS 5.1.195 (Build 14955.2.3.0). Afaik, that means I have AKU 2.3 on the device. You need at least AKU 2 for DirectPush to work. Oh, and Exchange 2003 SP2 on the server.
Did everyone else just setup DirectPush and recieve emails straight away, or is it just me with the problem?
Does ISA effect it??
ellisjacklin said:
Did everyone else just setup DirectPush and recieve emails straight away, or is it just me with the problem?
Does ISA effect it??
Click to expand...
Click to collapse
If you get the folder structure, ISA should not be the problem. And yes, DirectPush works right away; if you have AKU 2.x on the device and when connecting to the server it determines that the server supports DirectPush, it should work at once.
Of course, DirectPush can be disabled in the Exchange System Administrator console. That would explain the effects you are experiencing.
Do you mean the tickbox 'Enable DirectPush' in Exchange Manager?
This is enabled on the Front End and main Exchange servers..
ellisjacklin said:
Do you mean the tickbox 'Enable DirectPush' in Exchange Manager?
This is enabled on the Front End and main Exchange servers..
Click to expand...
Click to collapse
Yes, that's the one I meant. Did you increase the timeout on the ISA server to 1800 seconds (30 minutes)? Does it work with other Windows Mobile devices? Does your mobile operator maybe not support persistent connections?
I have just set this for Outgoing and Incoming to 1800.
Tried my PDA and it still does the same thing, shows me how many it needs to download (which is nice) and then decides not to download them.
Vodafone (provider) tell me as long as Internet APN is active, which it is, it should be fine.
ellisjacklin said:
I have just set this for Outgoing and Incoming to 1800.
Tried my PDA and it still does the same thing, shows me how many it needs to download (which is nice) and then decides not to download them.
Vodafone (provider) tell me as long as Internet APN is active, which it is, it should be fine.
Click to expand...
Click to collapse
Somewhere in ActiveSync, you can set the debug level to "verbose". Does it tell you any more when you set it that way? Also, on the backend Exchange Server (where your mailbox resides), check the entries in the IIS Log (%systemroot%\system32\Logfiles\w3svc1\exYYMMDD.log - assuming it runs in the default Web Site, else w3svc1 will be something else). Do you have IIS Lockdown installed on the server? What happens if you sync manually, does that work? In the settings of the user (Active Directory Users and Computers), are the Exchange features pertaining to Active Sync activated?
I have set this to Verbose, cant see any effects of it though..?
If I sync manually, it tells me what there is to download, doesnt download them, then goes again and does 0/1 on everything. And ends seemingly normal bringing nothing down.
I have lots of log entries relating to the GET and PROPFIND from ActiveSync in the log but I cant see anything displaying a problem.. everything seems to be communicating but just not bringing down the emails..
User Enabled Syncronisation is set against the user on AD.
ellisjacklin said:
I have set this to Verbose, cant see any effects of it though..?
If I sync manually, it tells me what there is to download, doesnt download them, then goes again and does 0/1 on everything. And ends seemingly normal bringing nothing down.
I have lots of log entries relating to the GET and PROPFIND from ActiveSync in the log but I cant see anything displaying a problem.. everything seems to be communicating but just not bringing down the emails..
User Enabled Syncronisation is set against the user on AD.
Click to expand...
Click to collapse
After enabling verbose and trying one sync, what does it show when you hit "view status" in ActiveSync? Also, is it possible that you have policies in Exchange 2003 in place and your device is not compliant (e.g. no/too short password)?
Ive tried Verbose and no error is displayed, everything ends normal on Sync.
It is strange that you can send emails from the device no problems, so I assume the device is compliant. I have tried a HP PDA and have the same problem.

Cingular 8125 WM6 Exchange Server Issues - Can't connect since upgrading from WM5

Hey all,
I have been running the PDAViet 4.0 version of the WM6 rom for our wizards. I must say that so far it seems loads better than most of the roms I have tried on it (and I have tried most of them )
Before, I had no issues with getting push email from my exchange server at work. Now after upgrading to WM6, I can't seem to connect for the life of me. When I connect, I get a "Support code: 0x80072F06" error. Now instead of being a total tool and just asking you smarties to solve my question without any leg work on my part, I researched this error code and it seems to be a certificate error. I have entered my exchange server info the EXACT way as before.
I even exported the certificate from IE, and imported it into my 8125. Same error. I then also downloaded the SSLChainSaver app, extracted the certificates from my exchange server, made it into a .cab file, imported it...nothing.
So, that being said, do you think that this is some sort of a WM6 issue? I would really hate to go back to WM5 at this point.
I saw somewhere that you could disable the OS from checking for a SSL certificate by doing a registry change, but when navigating to HKCU/Software/Microsoft/Activesync/Partners/UID blah blah <-- that last part isn't in there, so I can't insert a value to disable it... Please help!!!!!
The only other issue I have seen at this point with the WM6 rom is that the keyboard is jacked up...my dot characters aren't right at all...however the numbers and letters are fine.
Thank you so much for any help you can provide. I have been lurking on the site since the 8125 came out, and I must say I have learned a great deal from this community. Thanks!
kmartburrito said:
Hey all,
I have been running the PDAViet 4.0 version of the WM6 rom for our wizards. I must say that so far it seems loads better than most of the roms I have tried on it (and I have tried most of them )
Before, I had no issues with getting push email from my exchange server at work. Now after upgrading to WM6, I can't seem to connect for the life of me. When I connect, I get a "Support code: 0x80072F06" error. Now instead of being a total tool and just asking you smarties to solve my question without any leg work on my part, I researched this error code and it seems to be a certificate error. I have entered my exchange server info the EXACT way as before.
I even exported the certificate from IE, and imported it into my 8125. Same error. I then also downloaded the SSLChainSaver app, extracted the certificates from my exchange server, made it into a .cab file, imported it...nothing.
So, that being said, do you think that this is some sort of a WM6 issue? I would really hate to go back to WM5 at this point.
I saw somewhere that you could disable the OS from checking for a SSL certificate by doing a registry change, but when navigating to HKCU/Software/Microsoft/Activesync/Partners/UID blah blah <-- that last part isn't in there, so I can't insert a value to disable it... Please help!!!!!
The only other issue I have seen at this point with the WM6 rom is that the keyboard is jacked up...my dot characters aren't right at all...however the numbers and letters are fine.
Thank you so much for any help you can provide. I have been lurking on the site since the 8125 came out, and I must say I have learned a great deal from this community. Thanks!
Click to expand...
Click to collapse
M$ needs to patch exchange 2007 for it to work (if I am recalling the other post correctly).
--M
(search is your friend)
In other words, if you want to use Push email you can't use WM6?
lou2ser said:
In other words, if you want to use Push email you can't use WM6?
Click to expand...
Click to collapse
Are you running Exchange 2003 at work? I'm still on 2003 and have never had a problem, whether with WM5 or WM6. I DO, however, ALWAYS configure my AS on the device initially. (If I use the PC I don't get my tasks) ... Plus it's just easier for me.
If the certificate worked with WM5 it'll work with WM6.
Is there an easy way to figure it out without asking anyone? I work for an IT company that runs all of m$'s latest stuff as far as I can tell. I would imagine they are at least 03. It worked just fine all day, and I know lots of people connected right now with WM5. It just seems to be picky with WM6 for some reason.
I am also running Vista on my work machine. There is no activesync. Now it is win mobile device center, and it doesn't feel the same at all. I haven't gotten it to sync with my phone on bluetooth yet. You can't specify com ports in the tool at all, just bluetooth. Oh well, keep reading I guess
It was the ROM...
I switched to the Underground Rom and everything seems to be working fine now. I wouldn't advise anyone with an 8125 to use the PDAViet 4.0 rom, this one, however, works great.
SSL
You are right. I Disabled SSL and Direct push worked for me
You're lucky! I couldn't even get it to work by doing that...

1st post as XDA EXEC owner some ???

Just got my EXEC XDA this weekend, tried setting up my GPRS,MMS settings (using T-mobile USA) all my settings seem right; but I can't get get pocket IE to open, I can however get Opera to open and surf, so I think my settings are correct? I also cannot connect to my email accounts(yahoo,gmail) it tries to connect then says connection lost, but actually the GPRS connection is still active. What do I need to do to fix this? All help welcomed. Thanks
sounds like pie is corrupt (outlook uses it's tcp/ip stack as well)
i'd hard reset.
Damn, I was hoping I could go awhile without having to do that already, I don't have Outlook on my computer so I skipped that portion of active-sync. How would it have corrupted?
well grats on your exec dude, its something you will like
Maybe if it was ebayed someone had 'tried' things with some of the xda files, im not sure how to fix this but not installing the office outlook on your pc shouldnt have caused a problem.
Thanks, It's a new unit, so I hope thats not the problem maybe I should run it in corporate mode?
If it's just a settings issue (and not a corruption problem), there's a cab file that youn can install that has the T-mobile USA GPRS settings. I can email it to you if you PM or IM me with your email addy. It doesn't do the MMS settings, which I can't seem to get working on my device.
well if thats the case, try get in touch with the suppliers of the phone, ask them if theyve had any probs etc, im sure you'l get it fixed

Exchange with https on HD2 with WP7

Hello,
I've just flashed the WP7-ROM for the HD2... everythings works fine till now, but I cannot connect with Exchange (there is a problem with the certificate).
But my HD7 works fine with the same Certificate... has anyone the same problem... or has anyone get exchange working?
I'm having this problem also. Does anyone have solution for this?
Mine works fine..
Checkout the time of the phone.
funky81 said:
I'm having this problem also. Does anyone have solution for this?
Click to expand...
Click to collapse
Shutdown und restart the phone... after that it works on my hd2
TMo US 3G Not working on HD2 after WP7
Hi Everyone,
I have just flashed my htc hd2 with WP7 rom.
Things are looking good.. the only problem is my tmobile 3g/data connection is not working. Can anyone help me here ?
rdashora said:
Hi Everyone,
I have just flashed my htc hd2 with WP7 rom.
Things are looking good.. the only problem is my tmobile 3g/data connection is not working. Can anyone help me here ?
Click to expand...
Click to collapse
Hi rdashora, under settings, Cellular you need to edit and enter the APN for for your service provider. You may need to search online for the correct string.
Exchange worked fine on my end...i must say that this has to be the best exchange capable Os out there. My work emails render as faithfully as they do on my desktop
Thanks, it works
rdashora said:
Hi Everyone,
I have just flashed my htc hd2 with WP7 rom.
Things are looking good.. the only problem is my tmobile 3g/data connection is not working. Can anyone help me here ?
Click to expand...
Click to collapse
Why have you posted this question in this thread?
Unfortunately, unlike iOS and Android, WP7, like WinMo before it, still does not accept unsigned certificates.
With iOS and Android, you can choose to accept te unsigned cert after viewing a warning. Microsoft still don't allow this.
To get it working you have to setup an email account that works (gmail/hotmail) and email yourself the root certificate for the exchange domain. You can then install on the device from the email. After that, you can now attach to you Exchange server.
It's a bit of a hassle and one that there's really no reason not to support along with the appropriate warnings.
worked data connection
The answer was given,
Enter cellular menu. there, add "APN" option is available. Enter here your own countrymen, the GSM operator information...
I worked very well. but too bad the app to be paid.
I still say android2.3 much better operating system.
Hello:
i have another problem related to exchange the user name name of my account has two word as "name surname". When I tried to configurate my excahnge account I cannot introduce any space on the username field.
Does anybody know any trick to solve the problem?
Any registry key to change where user name is stored? As know the automatic system of WP7 detected my username as the first part of my e-mail address (ex. [email protected] the user name detected is name.surname instead of name surname)
Any trick to force the keyboard to write spaces?
If I do not find a solution I will have to come back to 6.5 as I need my HD2 for work.
thanks in advance for your help.
romperstomper said:
Unfortunately, unlike iOS and Android, WP7, like WinMo before it, still does not accept unsigned certificates.
With iOS and Android, you can choose to accept te unsigned cert after viewing a warning. Microsoft still don't allow this.
To get it working you have to setup an email account that works (gmail/hotmail) and email yourself the root certificate for the exchange domain. You can then install on the device from the email. After that, you can now attach to you Exchange server.
It's a bit of a hassle and one that there's really no reason not to support along with the appropriate warnings.
Click to expand...
Click to collapse
lol, whats all that about, most people set up their exchange email etc with no problems what so ever, i didnt?
kata said:
Hello:
i have another problem related to exchange the user name name of my account has two word as "name surname". When I tried to configurate my excahnge account I cannot introduce any space on the username field.
Does anybody know any trick to solve the problem?
Any registry key to change where user name is stored? As know the automatic system of WP7 detected my username as the first part of my e-mail address (ex. [email protected] the user name detected is name.surname instead of name surname)
Any trick to force the keyboard to write spaces?
If I do not find a solution I will have to come back to 6.5 as I need my HD2 for work.
thanks in advance for your help.
Click to expand...
Click to collapse
That is weird, you say ur username has a space in it? I didnt think that was possible??? I would contact ur IT dept on that one.
Yes, my user name has a space in it. but not just mine also all the rest of my organization. Everybody gets the user name as 'name surname'. I already contact IT department and they told me they will not change nothing for security policy.
I have had 5 windows mobile phone, 3 androids and several symbian and I never got any problem, it was always possible to wirte my user name with the space. :-(
Hi, I'm having the same problem now. I was running either BOYPPCs or HD2Os (i can't remember) NODO rom and I could sync with my companies exchange no problems. However I installed the mango beta yesterday and now I have a certificate error, I tried going back to XBMODs nodo rom and it didn't work either. I know all these roms come from the same base, but could there be different certificates floating around?

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