Database Users

Unable to update radio on TyTN

I have a fairly new TyTN, but it suddenly stopped working, freezing randomly and at short intervals.
I decided to send it in for repairs, but I havent been able to find the receipt, and even though I have the box and the warranty, I can do nothing without the receipt.
So I found the pages, and have tried several updates.
First I did the Hard spl to 2.1.0 olipro, and it went well.
Now the phone was with the three colored stripes, and unable to do anything at all (though quite stable ;-) )
I then tried several different updates, (RUU) but none came all the way, the best did 13% and froze (RUU_Hermes_QTEK_DAN_2.11.253.1_102_6275_1.38.00.10_108_Ship.exe)
I tried several radio only updates, but none got anywhere, all stopped with errors 262 or communications failure.
I was then able to do the update to Mobile 6 black (Pro_Black_3.0.1) and have a complete, working system, but without the radio !
Any attempt to update the radio since, has resulted in a bricked device, with the 3 color screen.
If i place the "soft slp) file on the device when its with windows mobile 6 and connected, the activating the .exe will immediately place the device in the 3 color screen brick mode, and I cannot update the radio from there either.
Can anybody help ?
I'd hate to believe that I now have a fully working PDA, but no phone !

microemission said:
I have a fairly new TyTN, but it suddenly stopped working, freezing randomly and at short intervals.
I decided to send it in for repairs, but I havent been able to find the receipt, and even though I have the box and the warranty, I can do nothing without the receipt.
So I found the pages, and have tried several updates.
First I did the Hard spl to 2.1.0 olipro, and it went well.
Now the phone was with the three colored stripes, and unable to do anything at all (though quite stable ;-) )
I then tried several different updates, (RUU) but none came all the way, the best did 13% and froze (RUU_Hermes_QTEK_DAN_2.11.253.1_102_6275_1.38.00.10_108_Ship.exe)
I tried several radio only updates, but none got anywhere, all stopped with errors 262 or communications failure.
I was then able to do the update to Mobile 6 black (Pro_Black_3.0.1) and have a complete, working system, but without the radio !
Any attempt to update the radio since, has resulted in a bricked device, with the 3 color screen.
If i place the "soft slp) file on the device when its with windows mobile 6 and connected, the activating the .exe will immediately place the device in the 3 color screen brick mode, and I cannot update the radio from there either.
Can anybody help ?
I'd hate to believe that I now have a fully working PDA, but no phone !
Click to expand...
Click to collapse
Did you follow the MrVanx guides?
Mike

You should try reading through this thread. Its quite lengthy so I would probably search for "error 262". Also, check out the wiki here and here Once you find out which type of brick you have (sounds like type 2), there are some steps to unbrick it. Good Luck!

To Mike:
Yes, I started out with the Mr.Vanx guide, but got stuck with the radio updating, it never got past the 0% mark.

To Peezy
I have done alle the threads, and all the different ways of updating, including through sspl.
I have not been able to figure out exactly what Radio bootloader i have, but I seem to have SuperCid, IPL-1.01, SPL-1.40.0lipro.
Its a HERM200 (TyTN) and the short of it seems to be, that I can easily do upgrades as long as they don't include radio.
Reading from the threads, I get the impression that I cannot update the radio in any way at all, if it's bootloader version >=1.09
Is that correct ?
- can you inform me how to read the radio bootloader version ?
In sspl mode I can conect with the mtty.exe tool, and send commands.
The set 14 0 command does not seem to work though, if I'm stuck in three color mode I can only get out by running an ruu without radio (I currently use the Pro black version)
This will get me the OS, but any radio updating still fails.
If for some reason it's not possible to update/fix the radio, will I be able to do it through any paid service ?

radio?
What is this thread about? I have the same phone but it does not have a radio.
What are you talking about?

microemission said:
I have done alle the threads, and all the different ways of updating, including through sspl.
I have not been able to figure out exactly what Radio bootloader i have, but I seem to have SuperCid, IPL-1.01, SPL-1.40.0lipro.
Its a HERM200 (TyTN) and the short of it seems to be, that I can easily do upgrades as long as they don't include radio.
Reading from the threads, I get the impression that I cannot update the radio in any way at all, if it's bootloader version >=1.09
Is that correct ?
- can you inform me how to read the radio bootloader version ?
In sspl mode I can conect with the mtty.exe tool, and send commands.
The set 14 0 command does not seem to work though, if I'm stuck in three color mode I can only get out by running an ruu without radio (I currently use the Pro black version)
This will get me the OS, but any radio updating still fails.
If for some reason it's not possible to update/fix the radio, will I be able to do it through any paid service ?
Click to expand...
Click to collapse
Firstly install HardSPL v7
Then install the latest Radio and see if it works.

microemission said:
First I did the Hard spl to 2.1.0 olipro, and it went well.
Click to expand...
Click to collapse
microemission said:
I have not been able to figure out exactly what Radio bootloader i have, but I seem to have SuperCid,IPL-1.01, SPL-1.40.0lipro.
Click to expand...
Click to collapse
What version of SPL do you currently have? You said initially that you upgraded to 2.10Oli, but then you say that your bootloader screen shows 1.40.oli. It looks like when you initially upgraded your HardSpl, it didnt work, because your BL is showing 1.4.

tim1234 said:
What is this thread about? I have the same phone but it does not have a radio.
What are you talking about?
Click to expand...
Click to collapse
Because I'm feeling sorry for you and for the edification of the innocent:
All phones have "radios" to transmit/receive signals over networks. This is not a radio in the commonly accepted sense of a device for listening to broadcast radio programmes. Hermes does not have as some phones have, an FM/AM radio built in.
Mike

I did the mar Vanxz updates, to the point where the radio update failed.
That left med with olipro 2.1.0
Then, after having tried several diferent hnhreads, I am at this point, having 1.40
Will it make any diference if I update with hardspl7 to 210 olipro again ?

Im not sure which radio you tried, but you should be able to get some answers here.
You can also use mtty to check your radio BL version here.
Hope that helps.

lets start from the beginning, update to HardSPL 7 (2.10.olipro)
Now when you try to install the radio update make sure you select SPL 2.10 and tick "is it hardspl?".
try that

Okay here we go:
I have done the HardSPL v7 to 2.10 Olipro again, no problems there.
I have previously tried 4 different versions of the radio only updates, with and without soft sspl, but none get past the 0% mark.
I just gave it another go, and still no luck.
Still stuck at 0%, and ends with "upgrade error 262"
I now have spl 2.10 Olipro, and no radio.
I have tried several times to get into radio comm mode with the mtty.exe tool, using the commands descibed at the link.
None work !
All radio comm commands result in a "command error!!!" response from the tool.
This is both using softspl bootloader mode, and the normal bootloader, and it includes the commands "rtask a" and "rtask b" all give error results.
I can do other commands without errors.
One interresting detail: when trying to update radio it says: "updating from image:3.29.707.4"
If I go to os sysinfo, there's no radio version listed at all.

microemission said:
Okay here we go:
I have done the HardSPL v7 to 2.10 Olipro again, no problems there.
I have previously tried 4 different versions of the radio only updates, with and without soft sspl, but none get past the 0% mark.
I just gave it another go, and still no luck.
Still stuck at 0%, and ends with "upgrade error 262"
I now have spl 2.10 Olipro, and no radio.
I have tried several times to get into radio comm mode with the mtty.exe tool, using the commands descibed at the link.
None work !
All radio comm commands result in a "command error!!!" response from the tool.
This is both using softspl bootloader mode, and the normal bootloader, and it includes the commands "rtask a" and "rtask b" all give error results.
I can do other commands without errors.
One interresting detail: when trying to update radio it says: "updating from image:3.29.707.4"
If I go to os sysinfo, there's no radio version listed at all.
Click to expand...
Click to collapse
Where did you download the radio from? Try one of these:
1.41.00.10
1.40.30.00
1.38.30.00
these have the RUU necessary to detect HardSPL v7 (if you followed the guide it does link to the top one of these).
Which radio is it you are trying??
Also when this error first began to occur was it AFTER or BEFORE you installed HardSPL?

I have tried al of those.
None work..

looks like abricked device then unfortunatly.
Did you run HardSPL before trying the radio upgrade?

Yes.
Do you mean that I have no options at all, to recover the radio ?

It doesnt sound good dude, refer to the unbricking thread as all cases of bricking should be reported there.

Okay - an expensive pda it is then.
Thank you all for your effort.

Well.. i have the same problem as u, except i can call people, just can't update the radio. I am using the X01HT White!

Bricked Cruise? Need Help.

Okay, so I'm an idiot. I'm completely lost now. Here's the basic facts:
Hard-SPL install was unsuccessful, but I didn't notice. So I'm still with original SPL.
I started upgrading the ROM with original SPL, which of course crashes at 3 percent.
Now I can't get back into WM. It's stuck at the 'smart mobility screen'.
So the problem is: it won't let me install any ROMs because original SPL is still on there. I can't change to hard-SPL anymore either. The ROM that's on the machine doesn't seem to work anymore. When I try to install an original ROM it says I can't use this utility. I think I need to download an official ROM + installer, but I can't find any from HTC.
Alright, so skip all the noob and idiot comments please, I already know. But where do I go from here?
Please help!

Bricked Cruise
hansdekker said:
Okay, so I'm an idiot. I'm completely lost now. Here's the basic facts:
Hard-SPL install was unsuccessful, but I didn't notice. So I'm still with original SPL.
I started upgrading the ROM with original SPL, which of course crashes at 3 percent.
Now I can't get back into WM. It's stuck at the 'smart mobility screen'.
So the problem is: it won't let me install any ROMs because original SPL is still on there. I can't change to hard-SPL anymore either. The ROM that's on the machine doesn't seem to work anymore. When I try to install an original ROM it says I can't use this utility. I think I need to download an official ROM + installer, but I can't find any from HTC.
Alright, so skip all the noob and idiot comments please, I already know. But where do I go from here?
Please help!
Click to expand...
Click to collapse
First you can try a hard reset!
Here you can download the original shipped rom with installer.
ftp://xda:[email protected]_radio_sign_25.65.30.04_1.58.21.23_Ship.exe
kr.,
Frepke

Update
Update
Okay, so I did the hard reset as described here. No luck.
So I went back to the bootloader screen (original SPL) and tried the original rom and installer from the download link. Again, no luck. It says "Error [294] Invalid Vender ID. This utility cannot be used for your PDA phone. Please check your update utility." The phone was unlocked when I bought it, it's HTC branded. Is there another installer out there?
I've also tried loading several roms by putting them on SD, renamed as POLAIMG.nbh. (including the orginal rom, extracted from the downloaded installer). For the original Rom, it will say 'loading...', then 'checking...' and then it will tell me: "00028002 - not allow". Then it goes back to the three colour spl screen.
There's also a link here on the forum which I'm not sure is good advice.

Three colour screen info
Pola100
Spl-1.25.0000
Cpld-2

hansdekker said:
Update
Okay, so I did the hard reset as described here. No luck.
So I went back to the bootloader screen (original SPL) and tried the original rom and installer from the download link. Again, no luck. It says "Error [294] Invalid Vender ID. This utility cannot be used for your PDA phone. Please check your update utility." The phone was unlocked when I bought it, it's HTC branded. Is there another installer out there?
I've also tried loading several roms by putting them on SD, renamed as POLAIMG.nbh. (including the orginal rom, extracted from the downloaded installer). For the original Rom, it will say 'loading...', then 'checking...' and then it will tell me: "00028002 - not allow". Then it goes back to the three colour spl screen.
There's also a link here on the forum which I'm not sure is good advice.
Click to expand...
Click to collapse
Hi
Ths info I posted relates to the Kaiser (kaiser [nearly] equals Polaris in terms of hardware) and the MTTY is from the ELF forum.
"set 16 0" to tell bootloader to boot the OS after reset.
"task 8" to get your device formatted
I suggest the set 16 0 and a reset to see if that helps, I do advocate you searching for these commands and checking they are applicable.
The info was from this KAISER thread
http://forum.xda-developers.com/showthread.php?p=2103884
HTH
Leon

MTTY
Thanks for your advice guys.
I tried the "set 16 0" command + reset. Still same situation.
Any other tips anyone?

Darn
No more reponses?
It is probably bricked then.
So what's my next move...trash it?

hansdekker said:
No more reponses?
It is probably bricked then.
So what's my next move...trash it?
Click to expand...
Click to collapse
try flashing using sd card

Tupac_Shakur said:
try flashing using sd card
Click to expand...
Click to collapse
I think he wrote already that he tried to flash some ROMS using SD card... (POLAIMG.NBH). Not sure though if he tried re Hard-SPL'ing using the SD flash method...
So I would suggest to retry the HardSPL using the POLAIMG.NBH method (just as if the HardSPL's .NBH file was a normal ROM) if this hasn't been tried yet...

Hey you must careffuly read mtty in kaiser thread.....mtty can brick your device for entire life.....my advice to you is pm GSLEON3
he's the master of using mtty and lot of kaiser user saved by him...
Hope this can help you
cheers

The Facts
When I try to hard-spl through the SD-card, it just says "Loading..." and that's where it stays - Even if I leave it till the battery dies. I tried the 2.10 and 1.10 versions on this page.

Are you sure? This Hard SPL suit for Hermes. You have to use this: http://forum.xda-developers.com/showthread.php?t=375338
TB

Hard-SPL through SD
You're right; I did notice that - however
I had to take an nbh from this page. The reason is that the HTC Cruise Hard-SPL program I found on this page won't let me extract the rom.
I need the rom file to put in on SD!
The Hermes one probably wouldn't work anyway though, thats a good point Where to get the Polaris separate rom nbh? I haven't found it on the forums. Maybe I'm going blind...

How to flash your Polaris using the microSD card [Guide]
hansdekker said:
You're right; I did notice that - however
I had to take an nbh from this page. The reason is that the HTC Cruise Hard-SPL program I found on this page won't let me extract the rom.
I need the rom file to put in on SD!
The Hermes one probably wouldn't work anyway though, thats a good point Where to get the Polaris separate rom nbh? I haven't found it on the forums. Maybe I'm going blind...
Click to expand...
Click to collapse
Hi,
Try this thread :
http://forum.xda-developers.com/showthread.php?t=384084
How to flash your Polaris using the microSD card [Guide]
TB

It's starting to seem really hopeless
Thanks.
Same result. The screen just says "Loading..." and stays there.

hansdekker said:
Thanks.
Same result. The screen just says "Loading..." and stays there.
Click to expand...
Click to collapse
unplug usb and replug it

hansdekker said:
You're right; I did notice that - however
I had to take an nbh from this page. The reason is that the HTC Cruise Hard-SPL program I found on this page won't let me extract the rom.
I need the rom file to put in on SD!
The Hermes one probably wouldn't work anyway though, thats a good point Where to get the Polaris separate rom nbh? I haven't found it on the forums. Maybe I'm going blind...
Click to expand...
Click to collapse
1. You can not flash hard-spl with microSD method! (hard-spl flash use jumpspl to ignore cid-lock. But with microSD card method you will not use jumpspl, so you can not flash hard-spl! (and to use microSD method you have to have hard-spl on your pda)
2. If you unzip hard-spl on your pc will be an RUU_signed.nbh. This is the rom file, but you can not to flash it with microSD.
3. Your device is bricked, I think. Take it to repair!

after an unsuccessful flash, u shud never try to flash again, high chance of permanently bricking your pda. go contact GSLEON3, he saved my kaiser from bricking when i made the same mistake as u. helpful fellow. make sure u donate lol

Accepted Defeat
Hi
I accepted defeat and exchanged the unit.
Thanks for all the help.
H

Please help - bricked XDA Orbit II

Hi, first post on the forum so please be gentle with me....
I have an XDA Orbit 2 which was until last Thursday working fine with the last official upgrade from O2 (Win 6.1, no idea about all the other stuff).
Whilst using the phone last week it suddenly died in the middle of a conversation. It wouldn't power on at all. I took out the battery, waited a couple of minutes, put the battery back in and switched it on. All that happened was the phone displayed the 4 colour screen with "POLA200 SPL-3.13.0000 CPLD-2" in the red section and "Serial" in the white. I repeated the battery removal exercise a few times, waiting for increasing lengths of time but nothing changed.
I had a fairly long search through the forum and have tried for a few hours now going through the various fixes suggested but I am getting nowhere.
It won't hard reset, all that happens is the message "No Image Found" appears for a very short time and I then get stuck on the 4 coloured screen with the message above.
The same thing happens if I try just putting the thing in bootloader mode.
I can't use any of the official O2 rom upgrades as the phone because all the PCs I've tried connecting to it won't recognise it over a USB link.
I've tried connecting to it using mtty, again on several PCs, but I just get a message "USB port can not open". Just in case I've uninstalled Activesync on one PC and got the same answer.
The "how to flash you polaris using the microSD card" originally looked useful but I have some problems with it.
The first is that I need HardSPL installing on the device, which I can't do because I can't get to it.
The second will be down to me not knowing where to look, but I can't find a ROM to download and copy to the microSD card as POLAIMG.nbh. I did manage to find a Win6.5 one (the HTC Polaris - PDaviet rom wm6.5 manilla 2d (core 23004) by tranminhman one) which I thought I'd try. I guess the idea was that if I could just get something working I could always reflash it again with a different ROM or maybe apply the o2 upgrade. Unfortunately the image was password protected and I couldn't find the password in the thread.
I'm kind of at a loss now so any help would be appreciated.
Cheers

Hey,
Sorry i can't help much you'll need to do a lot of reading and troubleshooting...usually it's the onyl way to solve it by trying all options.
I'm just posting this message to bump it up in this forum, but more importantly you should be posting in the Iolite section for help with that specific device especially if you're trying other ROMs.
Also if it died on you and you haven't begun to flash it, can't you send it to the service for them to fix it for you? That way you can rule out any hardware malfunction.
Best of luck!
Alan

Did you do soft reset

alanazar said:
Hey,
Sorry i can't help much you'll need to do a lot of reading and troubleshooting...usually it's the onyl way to solve it by trying all options.
I'm just posting this message to bump it up in this forum, but more importantly you should be posting in the Iolite section for help with that specific device especially if you're trying other ROMs.
Also if it died on you and you haven't begun to flash it, can't you send it to the service for them to fix it for you? That way you can rule out any hardware malfunction.
Best of luck!
Alan
Click to expand...
Click to collapse
Bit in bold er... cant quite understand why in iolite section as the xda orbit 2 is the rebrand htc touch cruise => htc touch find. Its in the right place.
On the side of what to do i the ony thing i can think of would be mtty and if that didnt work then try to reflash the official o2 6.1 release and see what happens when you try to do it.
You cant try to install any 3rd party roms they jsut wont flash as you dont have hard spl installed and cant do that until you have it running again.
Try the above and see what happens...

Hi Nik
I have tried just about every kind of reset, nothing has worked.

Hi Alan
If I can't get it sorted any other way I'll probably send it off somewhere but I'd like to have a go at fixing it myself. It will at least be a bit of fun!
I take then that I've posted this in the wrong forum. Oops, apologies.
Jon

You have not posted in the wrong forum look at my signature!

Hi jon,
Conclusion from post 1,
1) Uncompleted flash with new ROM or hardware problem (half way die)
2) Unsuccessful flash Hard SPL (cannot see Olinex 2.2 wording during bootloader)
3) Your PC & PDA fail to connect via USB (serial wording appear during bootloader)
Try this method,
1) Get shipped ROM from HTC web site, key in your country & serial behind battery
1a) Extract shipped ROM by WinRAR , take RUU Signed.nbh
2) Rename to POLAIMG.nbh put inside SD card, "flash using SD card"
3) Make sure your battery power more than 50% cause it take about 2 hours
Good luck, my friend
[Your request Password: TranMinhMan]

Nik Ahmad said:
Hi jon,
Conclusion from post 1,
1) Uncompleted flash with new ROM or hardware problem (half way die)
2) Unsuccessful flash Hard SPL (cannot see Olinex 2.2 wording during bootloader)
3) Your PC & PDA fail to connect via USB (serial wording appear during bootloader)
Try this method,
1) Get shipped ROM from HTC web site, key in your country & serial behind battery
2) Rename to POLAIMG.nbh put inside SD card, "flash using SD card"
3) Make sure your battery power more than 50% cause it take about 2 hours
Good luck, my friend
[Your request Password: TranMinhMan]
Click to expand...
Click to collapse
Thanks Nik
I've had a bit of a look round the HTC site and couldn't see a ROM to download so I've asked their technical support people if there's anywhere to download it.
Fingers crossed they'll help.
Jon

jonfsharp said:
Thanks Nik
I've had a bit of a look round the HTC site and couldn't see a ROM to download so I've asked their technical support people if there's anywhere to download it.
Fingers crossed they'll help.
Jon
Click to expand...
Click to collapse
Try to get official HTC ROM here, Select WWE (405) CID_001 for your country.
Good luck my friend

have u tried this?...
turn off, pull out the battery, then put it back, charge ur phone till the battery indicators shows green (which mean it's already fully charged) then... power on ur device.
it looks like a dumb suggestion , but... i have had a same situation
(HTC KAISER, not Polaris).
if it doesn't work, then try to upgrade with a POLAIMG.nbh (take it from official HTC ROM)
in a 2G FAT32 microSD root directory.

Nik Ahmad said:
Try to get official HTC ROM here, Select WWE (405) CID_001 for your country.
Good luck my friend
Click to expand...
Click to collapse
Thanks Nik
Much appreciated.
Downloaded the ROM as suggested, unzipped to the SD card, renamed the image to POLAIMG.nbh, stuck it in the phone and things got slightly more interesting.
In bootloader mode I now get a bit further. I get a grey screen which says "Loading ..." then "Checking...." then "00028002 Not allow". It then goes back to the four coloured screen as before.
However, does the fact that it is trying to read something mean that I have just got the wrong file?
I'll try a few more and see what happens.
Thanks once again, your help is greatly appreciated.
Jon

Hi oza
Yep tried all the battery pulling out stuff but got nowhere.
The ROM thing on the SD card gets further. I extracted the ROM from the official O2 upgrade, stuck it on the card and renamed it POLAIMG.nbh.
If I put the phone in Bootloader mode I now get even further than before. I get a grey screen with:-
POLAIMG.nbh -
RADIO_V2 -
BOOTLOADER -
SPLASH1 -
OS -
Press power button to start update image
Press action button to cancel update image
If I press the power button
I get an "Update In Progress" message and a progress bar.
After about 4 minutes I get a full progress bar and :-
POLAIMG.nbh - OK
RADIO_V2 - OK
BOOTLOADER - OK
SPLASH1 - OK
OS - OK
Update complete
UPDATE SUCCESS
And that's as far as I've got so far.
If I take the SD card out and try a hard reset I just get stuck on the 4 coloured screen I got before, but with no No Image Found message.
I get the same thing with bootloader mode and when I just remove the battery.
If I put the SD card back in I can go through the update process but I can't do anything
else.
So, have I actually made any progress? I'm not actually sure what I have updated and what state the phone is in at the moment. Is the fact that this didn't work an indication of a hardware failure and I should send it off somewhere.
Any advice on next steps would be good.
Jon

what is ur bootloader screen says now?
IPL...
SPL...

Before you can be helped you need to supply this information:
What rom were you using when it died?
What SPL are you using?
You used MITTY and fixes so I assume you're not a complete nunce and have hard spl on your phone, so on that assumption and ONLY if you have hard spl on your phone, try this:
If it isnt a hardware problem, then Its possible you have a dodgy radio flash issue - normally that would have been caused by a bad flash, but you indicated that this happened in use.
Provided it isnt a hardware, to fix this you need to either flash the radio (less reliable, but try it) rename the radio file to POLAIMG.nbh as directed before and stick on SD card.
The other thing to try is to flash a rom with a radio INCLUDED in it. Try and avoid fancy 6.5 beta roms and stick to 6.0 and 6.1 basic roms.
I believe Chavonbravo's VLIT roms come with the radio so try that. Its listed in the forum. I'm not providing links as I dont know what radio you were using and you really need to go for like to like or close. My preference is 1.59.44.02 radio rom if you find one.
Let us know how you do.
Lastly what radio and rom did you have?

Try this one M-AMINES if the radio you had was a 1.59.xx radio as it has the radio included.
if it was a 1.65.xx radio then try the VLIT naked rom.

oza_crazy said:
what is ur bootloader screen says now?
IPL...
SPL...
Click to expand...
Click to collapse
Hi Oza
Exactly the same as it did when it first broke. I get the 4 coloured screen with "POLA200 SPL-3.13.0000 CPLD-2" in the red section and "Serial" in the white.
No idea what the IPL is or was I'm afraid.
Jon

bally3 said:
Before you can be helped you need to supply this information:
What rom were you using when it died?
What SPL are you using?
You used MITTY and fixes so I assume you're not a complete nunce and have hard spl on your phone, so on that assumption and ONLY if you have hard spl on your phone, try this:
If it isnt a hardware problem, then Its possible you have a dodgy radio flash issue - normally that would have been caused by a bad flash, but you indicated that this happened in use.
Provided it isnt a hardware, to fix this you need to either flash the radio (less reliable, but try it) rename the radio file to POLAIMG.nbh as directed before and stick on SD card.
The other thing to try is to flash a rom with a radio INCLUDED in it. Try and avoid fancy 6.5 beta roms and stick to 6.0 and 6.1 basic roms.
I believe Chavonbravo's VLIT roms come with the radio so try that. Its listed in the forum. I'm not providing links as I dont know what radio you were using and you really need to go for like to like or close. My preference is 1.59.44.02 radio rom if you find one.
Let us know how you do.
Lastly what radio and rom did you have?
Click to expand...
Click to collapse
I've not been a big modifier in the past so it was just using the bog standard O2 software from the O2 website. The name of the file is "RUU_Polaris_O2_UK_3.13.206.0_radio_sign_25.85.30.07_1.59.42.15_Ship.exe" so I presume that there can be information gleaned about things like the SPL, ROM and radio versions?
Not a complete nunce, no, but so very far away from being comfortable with all this. This post was a result of a good few hours trawling through the forums looking for help. Anything I have done has been the result of a post on this site and I am very grateful that there are people willing to share their knowledge.
Anyway, as for hard spl, nope it isn't installed. I'd never needed anything like it before the phone died and now that it has died I can't get onto it to install anything.
Yes, this happened right in the middle of a conversation after a good year or so of normal day to day use. As I said, I haven't needed to make any changes to the phone so the only thing I've ever done is upgraded it with software from the O2 site.
I'm beginning to suspect that without Hard spl my options are very limited and pointing towards either sending it off for costly repairs or just binning the thing. I am probably wrong but I'm guessing that the fact that I don't have it installed is the reason why nothing is happening with the "Update in progress" stuff that is happening now.
Radio & ROM, as above. Whatever the O2 update provided. From the filename radio would be 1.59.42.15.
Many thanks
Jon

jonfsharp said:
I'm beginning to suspect that without Hard spl my options are very limited and pointing towards either sending it off for costly repairs or just binning the thing. I am probably wrong but I'm guessing that the fact that I don't have it installed is the reason why nothing is happening with the "Update in progress" stuff that is happening now.
Radio & ROM, as above. Whatever the O2 update provided. From the filename radio would be 1.59.42.15.
Many thanks
Jon
Click to expand...
Click to collapse
Well whatever you do dont bin it, we can always use it on the Android project if you decide to go that way.
Ok.. so lets see.. the phone is not picked up at all in windows?
If that is the case, if even a serial connection cant be made then theres issues. At this point, I would disregard all the other advice as it only applies to a hard spl device unfortunately. SD card flashing and all other radio rom flashing will only work with hard spl as far as I know - definitely safer for certain and you dont want to wreck a repairable device.
I take it, its not under warranty, for your mention of costly repair.
The important thing at this stage is a serial or usb connection from a Windows PC. I think I have heard of forcing this connection by opening the device but this would really be in the realms of profficient repairer or enthusiast.
I'll have a look but also do some searching yourself for making a connection to a Windows PC and forcing an SPL onto a phone.
I dont know whether anyone's ever managed to HardSPL a phone using a memory card? Just a thought...

Who would have known.. have a read of this and see if you can follow it up regarding the spl through sd card ..
http://forum.xda-developers.com/showpost.php?p=3273438&postcount=7

Some help for beginner

Dear all,
First of all, many congratulations for the great forum and thanks for all the support given here.
Now, I recognise that problems similar to mine have been discussed elsewhere, so I apologise for opening a new post, however with all the material that I could find, I got a little bit lost, so here is the story.
Some 5 days ago, the screen on my HTC Elf stopped responding to any sort of touch. The green, red and action buttons were working but no touch screen.
I have read several posts, and concluded that one possible problem was a corrupted ROM, so I downloaded latest Onyx ROM and installed it. Phone was upgraded successfully and screen started to work again.
However, the first time I switched it off and then turned it on again, it did not boot up. It gets to the point where it displays Smart Mobility and then switches itself off. The orange light then comes on for about 6-7 seconds, then off for 1-2 seconds, and then on again......
Now it does not seem to be able to charge, but if I switch it on with the camera button on I am able to get to the ROM screen (the 'rainbow screen'), so I have hope that it is not dead.
What can I do to attempt to revive the phone please? Is there a sort of 'format' that can be given so that one can start flashing ROM, etc. from scratch?
Many thanks.
PS: Except for the above, I consider myself as a total beginner in this area.

Hearing that the touchscreen started working again after flashing the ROM, I would conclude it's a software-issue.
In the rainbow-screen, what SPL does your phone run? If it ends with 'cmon', you've installed HardSPL. That means you can flash your phone from the rainbow-screen. Given that your phone won't boot, you should try to flash a new ROM from the rainbow-screen. But first, you have to confirm that you've installed HardSPL.
Good luck!

@mrqips - many thanks for your reply.
The screen says that:
IPL 2.20.0002
SPL 1.11.0000

xumiking said:
@mrqips - many thanks for your reply.
The screen says that:
IPL 2.20.0002
SPL 1.11.0000
Click to expand...
Click to collapse
Sorry Buddy.. It seems that you didn't use HardSPL, unfortunately you won't be able to flash any other ROMs..
Yet.. You might be able to use the Gold Card Method.. Give it a try and see what would happen..
Another point is.. I'm very interested to know how did you flash Onyx ROM.. without using HardSPL nor USPL (as obvious from your IPL), I would say that you used the "White Screen Method" which is by the way.. the least safest way..
Hope That Helped...

Thanks for your feedback.
Actually, I happened to be reading the post by @sbettencourt in this thread:
http://forum.xda-developers.com/showthread.php?t=595856&highlight=smart+mobility
Here, a step-by-step approach is given to recover the phone:
"1º [PRJ] Unbricker ROM discovered (wildcard CID and Model ID)
2º Pick any shipped ROM from this thread:
If you have one P3450 -> here
If you have one P3452 -> here
After this, with luck and good work you recover the phone...
3º Then you must do CID_Unlock... You can search how to do it on Wiki or if you want i got one steps how to do it right here and you can see one video with cid_unlock on my signature..." (pasted from the thread)
I did Step 1, and updated it with the unbricker ROM using romupdateutility, and the phone was recovered! It could load, get to Windows Mobile, etc.
Then, unfortunately, when I did Step 2 (mine is a P3450) so I downloaded a ROM from the page indicated, I tried to update the shipped ROM using romupdateutility, but as soon as it got to 2% it failed saying that the vender ID is invalid.
Now, I don't seem to be able to update it with anything - not even the unbrick ROM. What a shame I almost go there.....

xumiking said:
I tried to update the shipped ROM using romupdateutility, but as soon as it got to 2% it failed saying that the vender ID is invalid.
Click to expand...
Click to collapse
You put the shipped ROM in the same folder with RUU??? Why??? You don't need to do that...
You only need to double click on shipped ROM and the installation process begins...

@sbettencourt,
actually yes what I did was to click on the update directly.
I downloaded the file RUU_Elfin_DOPODASIA_WWE_2.20.707.1R_4.1.13.51_03.07.90_RED_Ship_Reduced.exe and executed that directly.
However, now, even this one is stopping at 2%.
Is there any hope, or have I destroyed the phone?
Thanks.

If you can't flash the Shipped ROM, you have now to try the Gold Card... Follow the steps in that Gold Card thread...

Hello everyone,
I finally managed to revive the device, by flashing it with a 'correct' shipped ROM, which did not give any errors on updating. Big thanks for all your support - you are the best!
As this starts to get addictive, and because I am now running a ROM version which dates to 12/11/2007 (2.27.468.1B WWE), what are the suggestions for upgrading the ROM please? My device is an ELF0100.
Thanks again.

Coool Now try to keep him alive

Very true
I managed to flash it with Onyx Ultimate 4.8 (10/07/2009) and it seems to be performing splendidly.
Thanks for all your help.

Good Job

[HELP NEEDED] Stuck in white bootscreen with no connection

Hey all,
Maybe someone can help me out.
Two weeks ago i installed andoid on my HTC HD2.
I used HPSL, radio 2.15.50.14, MAGLDR112 and NexusHD2-Gingerbread_V2.1_NAND. A few days ago, without any reason i got a white bootscreen and i still have it
What a did so far:
* New HSPL3, but the radio didn't connected anymore, error 270.
* A new MAGLDR, i reached 100% in a blink, but then an error 270.
* Using a SD with the original leoimg, i get a (00018003 radio fail) error after a few % and the update failed.
* task29, but again no connection. (after 5 min error 262)
* new USB drivers installed for windows 7 and i also tried it on an windows Xp computer.
So far i only reached my 4 colored screen with:
PB81100 HX-BC
SPL-2.08. HSPL 8G XE
0x05
CotullaHSPL 0x30
* The original rom was RUU_Leo_S_HTC_NLD_3.14.404.2_Radio_15.42.50.11U_2.15.50.14_LEO_S_Ship
Last question, how can i check that the batttery is stil oke for flashing.
Anyone who has a clue what to do?
Thanks in advance.
greetz!
Rob

Mate, I think you´ve done everything. HSPL and Radio ROM versions correct etc.
Since I see more and more people reporting similar problems like you, I get the feeling that some Android builds might have some strange effects on Radio ROMs.
There are too many people with SPL and Radio ROM problems, eg. stuck in bootloader or at the white startup screen.
This didn´t happen at this pace before Android NAND.
Only 1 question though:
Did you try to flash the original ROM using RUU.exe, SSPL or LeuCustomRUU via USB, without having the SIM and the SD card inserted? In rare cases, either one or both were trouble makers...
EDIT: Second question:
What kind of SD card did you try? Bigger cards seem more problematic, too.

I used a 2 gb micro SD card to go back to the original Rom.
I didn't tried to go back to original ROM using USB, because of the connecting problems. So that i'm gonna do now. Any suggestions which to use best?
After your post i tried to the flash with (and without) the formatted sd and the simcard, unfortunatelly i didn't work.

For last your question i can say that connect your phone to PC when it is off. Then keep down "volume down" button and switch on your phone. You get 4 colored screen. On bottom you can see USB word. Let phone for minimum 1h. And you get more 50% charged battery.
After hour you can flash back to original rom or to MAGLDR and forward normally flash android nand. You dont need disconnect or switch off before flash your phone.
Hope helps.

@tictac0566
Thanks for the options!
I tried the options mentioned in question 1, the problem is the connection USB/Radio. SSPL seems to work, but after 1% again connection error.
After a few test it must be the radio.
I tried to flash only a new radio using LEOIMG, after 99% i get the same error as LEOIMG an original Rom (00018003 radio fail)
With HPSL3_PKG i also can't go back to SPL 2.08.000.
So the problem must be there.
Anyone has an idea?? Can i use another radio? If yes, than which?
Thanks!

Still no solution
Tried many things, still the radio is not working.
It could be also HPSL3, because i can't go back to spl 2.08 (or any other (h)spl with the app.
Anyone has an idea??

Just trying to help here, but have you tried doing everything from the start?
task29 and everything else?

Hey i seem to have the same problem as you except my white screen wasnt after a flash, it just randomly went white one day and wouldnt boot.
I have tried MTTY, i can connect via usb but after formatting via MTTY and then attempting to flash a new rom (ship and custom) it just stays on 0% and doesnt do anything else.
Sorry to hijack thread just thought whilst people are looking they can help me too

CrAzYiaN said:
Just trying to help here, but have you tried doing everything from the start?
task29 and everything else?
Click to expand...
Click to collapse
Yes i did, this thread is official mine
It must be the radio or else HSPL3_PKG.
Do you have some options??
Thanks in advance!

tomar5e said:
Hey i seem to have the same problem as you except my white screen wasnt after a flash, it just randomly went white one day and wouldnt boot.
I have tried MTTY, i can connect via usb but after formatting via MTTY and then attempting to flash a new rom (ship and custom) it just stays on 0% and doesnt do anything else.
Sorry to hijack thread just thought whilst people are looking they can help me too
Click to expand...
Click to collapse
Can you go into bootloader? If you can then your problem can be solved. The problem you are having might have been because you unintentionaly installed or uninstalled a programm and that corrupted your rom.
To both of you. Try to flash using the leoimg.nbh step. If it doesn't work then the rom you used is not compactible with your device, try another till you find one that will work with your device. I know it is tiring to do something like that, here a tip from me, the rom you are expected to use in this process must be in the native language of your phone or else it will not work. You can't just use any stockrom to do it. I hope it helps.

Abdul9. said:
Can you go into bootloader? If you can then your problem can be solved. The problem you are having might have been because you unintentionaly installed or uninstalled a programm and that corrupted your rom.
To both of you. Try to flash using the leoimg.nbh step. If it doesn't work then the rom you used is not compactible with your device, try another till you find one that will work with your device. I know it is tiring to do something like that, here a tip from me, the rom you are expected to use in this process must be in the native language of your phone or else it will not work. You can't just use any stockrom to do it. I hope it helps.
Click to expand...
Click to collapse
Thanks for the advice, but all the roms i tried i got a radio fail during flashing with leoimg.nbbh.

Maybe your HSPL is faulty ? Did you try to re-HSPL your device using HSPL.exe ?

kawazaki said:
Maybe your HSPL is faulty ? Did you try to re-HSPL your device using HSPL.exe ?
Click to expand...
Click to collapse
Yes i tried, but mine HD2 stays on SPL-2.08 HPSL.
I used HSPL3_PKG and HSPL2 in different but still SPL-2.08 HSPL.
Maybe there's where my problems are, but i als can be an corrupt radio.
Anyone an other way to back to SPL 2.08.000 or how to fix the radio?

Then your best bet is to flash with a goldcard

Abdul9. said:
Can you go into bootloader? If you can then your problem can be solved. The problem you are having might have been because you unintentionaly installed or uninstalled a programm and that corrupted your rom.
To both of you. Try to flash using the leoimg.nbh step. If it doesn't work then the rom you used is not compactible with your device, try another till you find one that will work with your device. I know it is tiring to do something like that, here a tip from me, the rom you are expected to use in this process must be in the native language of your phone or else it will not work. You can't just use any stockrom to do it. I hope it helps.
Click to expand...
Click to collapse
Yes i can get into bootloader. I have tried using MTTY task 29 to format the device then i searched on the HTC site for a compatible ROM. Turns out the only one that doesnt give a negative response when i type in my serial number is the ROM from Taiwan. Tried flashing that using the SD card method and the USB method. Sd card method hangs at 0% and i get a connection error in USB method. I have also tried the latest ROM from Dutty.
If a ROM is not compatible how do you know? Does it hang at 0% or does it finish loading and then wont boot from there.
I have even tried flashing just a radio with the same results.
kawazaki said:
Maybe your HSPL is faulty ? Did you try to re-HSPL your device using HSPL.exe ?
Click to expand...
Click to collapse
Yes i tried all different types of HSPL and even SSPL. From the bootloader screen i run the .exe from the computer and it goes through and says 'operation finished successfully'
But when i get back to the bootloader it still says the same HSPL, which is 1.66
Also to note when i power on the device i can hear a small 'click' from it. Could be much worse and be a hardware problem?

Still no solution.
Oke guys, thanks for answering my threat so far!
Still trying to get my HTC back to life.
Is it possible that my problem is in HSPL? (see attachments)
After the white screen i tried to reinstall HPSL 2, 3 and 1, but during the instal my HTC reboot (without the signal "We Hacked It"
I also tried different SD card for LEOIMG, still radio fail 00018003.
One thing i didn't tried is using a goldcard, i downloaded the app but i need a working HTC HD2 to make the card.
Anyone?

No you don't, there you go :
http://forum.xda-developers.com/showthread.php?t=874304

Goldcard is the old method to install a custom rom way before HSPL became popular
so if HSPL don't work then Goldcard wont as well but hey you can still try
I think its more of a hardware problem now since all attempts for software repair is not successful. I had the same situation as yours, white screen then radio fail, tried all solutions but still no luck

sameeeeee
i have the same problem 100%
i already try all these solution and no one is worked
however, some one told me that maybe the problem with the Flash memory of my HD2 because he already try to solve / or already solve such problem "but unfortunately he lost the tools he was used"
this tools is can check the memory and told which memory chunk is corrupted
please if any one know this tools or had it please posted it on.....

That app should be Task 29.