How to convince the phone it isn't roaming (Telus UMTS)? - Networking

My phone (Topaz 6.5) is running on Telus new UMTS network which is mainly a shared network with Bell. The sim card has two networks in it 302220 (Native Telus) and 302880 (Shared Bell/Telus). The nework I see when scanning for networks is 302880 but the phone always shows the roaming warning triangle.
I have been going through the forum trying to figure out the roaming warning issue without any luck. I have tried multiple tweaks to get rid of the warning like the reg tweak disableroamingindicator but nothing seems to work.
Any ideas on how to disable the warning or even better get the phone to accept that it is actually home.
Thanks!

mili22 said:
My phone (Topaz 6.5) is running on Telus new UMTS network which is mainly a shared network with Bell. The sim card has two networks in it 302220 (Native Telus) and 302880 (Shared Bell/Telus). The nework I see when scanning for networks is 302880 but the phone always shows the roaming warning triangle.
I have been going through the forum trying to figure out the roaming warning issue without any luck. I have tried multiple tweaks to get rid of the warning like the reg tweak disableroamingindicator but nothing seems to work.
Any ideas on how to disable the warning or even better get the phone to accept that it is actually home.
Thanks!
Click to expand...
Click to collapse
Search for "DisableRoamingIndicator" registry key and enable it
not sure where exacly it is... i think its inside RIL
hope it helps

Duwe said:
Search for "DisableRoamingIndicator" registry key and enable it
not sure where exacly it is... i think its inside RIL
hope it helps
Click to expand...
Click to collapse
Tried it in any and all RIL folders and it doesn't work unfortunately.

i have the exact same problem. I haven't found a fix for it yet either...

Sony X1a
I signed up for Telus and have an x1a, I have the same problem. I did however get the LG IQ when I signed up. I was wondering If someone would help me dump the device and maybe there be a cab or we can find the settings to allow other windows mobile devices to show Telus as home.

sbalko said:
I signed up for Telus and have an x1a, I have the same problem. I did however get the LG IQ when I signed up. I was wondering If someone would help me dump the device and maybe there be a cab or we can find the settings to allow other windows mobile devices to show Telus as home.
Click to expand...
Click to collapse
Did this ever get solved?? I have the same problems on a Tilt 2.

Tilt 2
I still haven’t found anything; I keep searching the net with no success. I got an unlocked Tilt2 on eBay and when I put the TELUS sim card in it didn't show the roaming indicator, it also shows the proper name in the network settings "TELUS UMTS". Once I used Hard-SPL Unlocker for Rhodium and flashed a custom ROM the symbol showed up again. I'm not sure where it is located (Either ROM or radio) that the device things it's roaming.
Anybody else have any ideas?

sbalko said:
I still haven’t found anything; I keep searching the net with no success. I got an unlocked Tilt2 on eBay and when I put the TELUS sim card in it didn't show the roaming indicator, it also shows the proper name in the network settings "TELUS UMTS". Once I used Hard-SPL Unlocker for Rhodium and flashed a custom ROM the symbol showed up again. I'm not sure where it is located (Either ROM or radio) that the device things it's roaming.
Anybody else have any ideas?
Click to expand...
Click to collapse
So this is the exact same problem that I have with my Bell SIM. Any of the cooks got any ideas how we could solve this?

Just curious, does this actually harm any functionality at all? i.e. is it purely a cosmetic issue of the indicator itself appearing?

gsvnet said:
Just curious, does this actually harm any functionality at all? i.e. is it purely a cosmetic issue of the indicator itself appearing?
Click to expand...
Click to collapse
Most applications restrict data usage if they think the phone is roaming. We can disable this on a per-application basis but if the phone is ACTUALLY roaming then be ready for a very large bill.

Just to add it is just a real pain. And risky if you live near the border.

Same problem here in Austria... Would be very nice if we could find something
regarding this!

So any ideas who might be able to solve is it an HTC problem?

So still no solution on this issue? I am sure LG iQ (a winmo phone) doesn't think it's roaming while on TELUS network. Maybe somebody can pull registry info from it to help us resolve this problem?
It is really annoying as pretty much nothing works without confirming first regarding the roaming.

Tilt 2 Registry
I'm on Telus and have a Tilt2. The original ROM that came with the unit didn't show the roaming triangle. I have attached some screen captures of the ROM. I've attached a copy of the registry (Remove the .cab it was the only way I could get it to upload).
Hopefully somebody can find where the settings are located and hopefully it's contained in the registry.

I have an unlocked Tilt 2 that i bought on eBay. It also says it is roaming. Is it because of the Telus Native + Telus/Bell networks or is there something in the phone that thinks it must be roaming if it leaves AT&T's network?

davedubreuil said:
I have an unlocked Tilt 2 that i bought on eBay. It also says it is roaming. Is it because of the Telus Native + Telus/Bell networks or is there something in the phone that thinks it must be roaming if it leaves AT&T's network?
Click to expand...
Click to collapse
It's something specific to Telus as these phones on a Rogers SIM do not indicate roaming.

NO since the home network is basically hardcoded into the software.(except OEM unbranded nexus or 1300$ iphone 3gs)
its pretty simple, its the os software that comes on the "carrier branded" software that hides the roaming triangle ie: the fido branded pearl, has no roaming, but the unlocked pearl, with a competitors software will show roaming, can't get any easier than that.

Rogers and Telus PLMN compared
I'm not sure if this will help,
I have attached a picture of the PLMN from a Rogers sim and a Telus sim
Maybe someone knows how to adjust the information on these lists.

Im running into the same problems. Rogers HTC Dream with a Telus SIM. Its not giving me data services though which I find frustrating because I am currently paying for them.

Related

Network Selection on Cingular 8525 v1.34?

Has anyone found the trick to enabling the Network Selection tab on a Cingular 8525 ROM 1.34?
TIA,
Richard
See the following thread for reg setting needed to show the network band tab
http://forum.xda-developers.com/showthread.php?t=283797
eagle 1 said:
See the following thread for reg setting needed to show the network band tab
http://forum.xda-developers.com/showthread.php?t=283797
Click to expand...
Click to collapse
Thanks eagle1, I wasn't specific enough - I'm looking for something that will show me that e.g. Cingular and T-mobile Networks are present and ask which I want to register on. The UMTS/GSM Band Selection Tab is working great now that I made the registry change noted, but on my Networks tab I only see "Current network: Cingular" listed and a "Find Network" button which only re-registers me on Cingular. I thought other carrier ROMs allowed seeing/selecting from a list of available networks....
Richard
rsolomon said:
Thanks eagle1, I wasn't specific enough - I'm looking for something that will show me that e.g. Cingular and T-mobile Networks are present and ask which I want to register on. The UMTS/GSM Band Selection Tab is working great now that I made the registry change noted, but on my Networks tab I only see "Current network: Cingular" listed and a "Find Network" button which only re-registers me on Cingular. I thought other carrier ROMs allowed seeing/selecting from a list of available networks....
Richard
Click to expand...
Click to collapse
i've tried the hack already, it'll show u the 2 cingular selections after you click on "find network" but it will not let u register to the 2nd selection, only the 1st one! so my question is, can someone figure how to hack that problem?
princeasi said:
i've tried the hack already, it'll show u the 2 cingular selections after you click on "find network" but it will not let u register to the 2nd selection, only the 1st one! so my question is, can someone figure how to hack that problem?
Click to expand...
Click to collapse
Which hack? The one Eagle1 linked to is the \HKLM\Software\OEM\PhoneSetting\ShowUMTSBandPage setting, right? I have that on my production 8525 running 1.34 and it changes nothing for me on the Network tab, it gives me a new tab Band Selection.
What registry change are you talking about? Sounds like you've gotten it to show the networks, but still have the SIM naming override going on... in theory that's the ONSDisplayRule setting, but I've not been successful with that one either. (My ONSDisplayRule is set to "4" which value I've not found documented anywhere!)
Richard
rsolomon said:
Which hack? The one Eagle1 linked to is the \HKLM\Software\OEM\PhoneSetting\ShowUMTSBandPage setting, right? I have that on my production 8525 running 1.34 and it changes nothing for me on the Network tab, it gives me a new tab Band Selection.
What registry change are you talking about? Sounds like you've gotten it to show the networks, but still have the SIM naming override going on... in theory that's the ONSDisplayRule setting, but I've not been successful with that one either. (My ONSDisplayRule is set to "4" which value I've not found documented anywhere!)
Richard
Click to expand...
Click to collapse
I did the same hack for the 8125 on the 8525, and i noticed that there was a line missing in the registry of the 8525, but was there in the 8125, so i guess cingular remove this line to keep users from registering with the 2nd selection. do a search on here for "enable manual network selection 8125" and select HTC 8125...... next select the 2nd page, and look there!
princeasi said:
I did the same hack for the 8125 on the 8525, and i noticed that there was a line missing in the registry of the 8525, but was there in the 8125, so i guess cingular remove this line to keep users from registering with the 2nd selection. do a search on here for "enable manual network selection 8125" and select HTC 8125...... next select the 2nd page, and look there!
Click to expand...
Click to collapse
Are you talking about
HKLM\Security\Phone\ManualDisable=0
and
HKLM\Security\Phone\PreferredDisable=0
???? (No offense, but why not just say so??)
Setting ManualDisable to 0 gives me the desired Network Selection stuff but won't let me register on EITHER Cingular or T-mobile. I'd expect it not to work on T-mo, but am surprised about the Cingular side....
Folks in the thread you referenced: http://forum.xda-developers.com/showthread.php?t=266794 say these settings won't stick across a soft boot...that'd be inconvenient to say the least. Yep, I just confirmed that the setting is reset on soft boot....
It would seem like there should be some way to stop WM5 from updating its settings based on the SIM card, but maybe not. At least this hack will let me temporarily see what networks are around when I'm travelling outside Cingular's coverage area.
Richard
rsolomon said:
Are you talking about
HKLM\Security\Phone\ManualDisable=0
and
HKLM\Security\Phone\PreferredDisable=0
???? (No offense, but why not just say so??)
Setting ManualDisable to 0 gives me the desired Network Selection stuff but won't let me register on EITHER Cingular or T-mobile. I'd expect it not to work on T-mo, but am surprised about the Cingular side....
Folks in the thread you referenced: http://forum.xda-developers.com/showthread.php?t=266794 say these settings won't stick across a soft boot...that'd be inconvenient to say the least. Yep, I just confirmed that the setting is reset on soft boot....
It would seem like there should be some way to stop WM5 from updating its settings based on the SIM card, but maybe not. At least this hack will let me temporarily see what networks are around when I'm travelling outside Cingular's coverage area.
Richard
Click to expand...
Click to collapse
sorry i didnt know the hack right off, so i directed you. but actually i dont know if many people knew this but when i did the hack with the 8125, after soft rebooting the phone, the enable manual network selection would be removed but i would still be conncted to the t mobile tower!!! i confirmed this buy doing a sound test believe it or not. whenever im on cingy,s tower i can hear interference whenever im close to an active speaker or if im on my lan line, but on tmobile tower it doesnt generate that interence at all and that how i confirmed that i was still on that tower even after i did a soft reboot! the only way it would switch me back to the cingy tower is when i pushed find network! i guess some folks caught onto that so this time they wont let us register on the tower at all with the 8525's. but it would be nice if someone can find out how to enable this feature again!
any news Manual phone network selection
Guys - it is problem with Cingular card not phone.
On normal (non Cingular) branded phone Cingular cards disables manual network sellection and preferred network list.
Checked on TyTN and Motorola SVLR. Any other card has this access.
This is intentional from Cingular and it is embedded on their SIMcard.
Pawlisko said:
This is intentional from Cingular and it is embedded on their SIMcard.
Click to expand...
Click to collapse
Yes, and on the SLVR and other Motos, one can configure the phone to IGNORE that SIM directive - many of us would like to find this feature on the Hermes as well....
Richard
Pawlisko said:
Guys - it is problem with Cingular card not phone.
On normal (non Cingular) branded phone Cingular cards disables manual network sellection and preferred network list.
Checked on TyTN and Motorola SVLR. Any other card has this access.
This is intentional from Cingular and it is embedded on their SIMcard.
Click to expand...
Click to collapse
Agreed with my ATT Blue SIM (old) I can manually select networks with no issue, pop in my daughters Cingular SIM (same phone) and I lose the feature until I swap back. One of the many reasons I won't give up my old SIM
"Problem with Cingular Simcard but not phones?" I dun really think so.
I have this 3G sim, on Nokia N70, I could manually select between Cingular and ATT signals. However, when it is on my 8525, it just simply cant...
How would this support your conclusion here?
Anyone come up with any solution here? I need ATT signal in my apartment, but not that crappy, call dropping, auto-selected Cingular signal.
Please advise.
ggerman28 said:
I have this 3G sim, on Nokia N70, I could manually select between Cingular and ATT signals. However, when it is on my 8525, it just simply cant...How would this support your conclusion here?
Click to expand...
Click to collapse
Simple. It's a well known fact that the SIM card can (and Cingular ones do) supply a directive to the phone to prohibit network selection. Some phones ignore this or can be told to ignore this. Apparently your N70 ignores it. Again, it's a well known fact that the 8525 does NOT ignore this directive. Some folks have been able to get Cingular to do an OTA to their SIM card to enable network identification, but I've never heard of anyone getting the network selection turned on....
Richard
its definitely not dependent on the sim card, because once again, I pulled out the 3g sim and placed it into an 8125 and I was able to select the second tower and register on it, so its something with the 8525's that's blocking this!
princeasi said:
its definitely not dependent on the sim card, because once again, I pulled out the 3g sim and placed it into an 8125 and I was able to select the second tower and register on it, so its something with the 8525's that's blocking this!
Click to expand...
Click to collapse
LOL! Read my response above.
rsolomon said:
Simple. It's a well known fact that the SIM card can (and Cingular ones do) supply a directive to the phone to prohibit network selection. Some phones ignore this or can be told to ignore this. Apparently your N70 ignores it. Again, it's a well known fact that the 8525 does NOT ignore this directive. Some folks have been able to get Cingular to do an OTA to their SIM card to enable network identification, but I've never heard of anyone getting the network selection turned on....
Richard
Click to expand...
Click to collapse
Then if like what you said, it doesnt matter if the SIM blocks the network selection or not, if the phone can ignore the prohibition on network selection, then it should be all right to selection other networks, right?
If it depends on the phone also, shouldnt it be a way to tweak the setting or OS or watever to make this thing working? (I bet it is not a hardware restriction, isn't it?)
ggerman28 said:
Then if like what you said, it doesnt matter if the SIM blocks the network selection or not, if the phone can ignore the prohibition on network selection, then it should be all right to selection other networks, right?
Click to expand...
Click to collapse
Well sure, *IF* you can figure out how to tell the phone to ignore it. Obviously the carrier does NOT want you to do this, or they would have provisioned the SIM to allow selection. So the definition of "all right" varies
ggerman28 said:
If it depends on the phone also, shouldnt it be a way to tweak the setting or OS or watever to make this thing working? (I bet it is not a hardware restriction, isn't it?)
Click to expand...
Click to collapse
Agreed, but as far as I know no one has found how to do that on the 8525.
Richard
rsolomon said:
LOL! Read my response above.
Click to expand...
Click to collapse
lol, i humble myself to thy post above my initial response!!!!
Preferred Networks.
Just curious for those in the USA. When you select the Preferred Networks option are you getting networks in the list from Europe? I'm wondering if this is what's causing my phone to appear as "roaming". The triangle keeps showing up and I don't understand why. Is it because my sim card is for T-Mobile (US) even though it's an unlocked and unbranded software of Cingular's 8525?

Unable to make or receive calls

I wonder if anyone can help with a fault on my M3100. So far I've searched this website for answers with no luck. I have Hard Reset the phone, upgraded the Radio, all without any luck.
About 6 days ago my M3100 suddenly stopped being able to make or receive calls. Whenever I try to dial out the call drops out before being established, and if I try to call in to the phone the caller receives a series of beeps.
At first it seems to be a SIM problem, but the Vodaphone SIM is fine in any other phone. If I put my Orange SIM in the phone it just comes up as "No Service".
I'm at the end of the line in what to do and it doesn't seems to make any sense.
Any comments, suggestions, advice or help very much appreciated.
..... Further symptom details:
I can send and receive text message with my Vodaphone SIM installed and access WiFi and GPRS networks. Orange SIM won't connect at all! Both SIMS work fine in a standard phone ! Only clue I can think of here is that the Vodaphone SIM is UMPTS and GSM where the Orange is GSM only. The spare phone I tested them in was GSM only.
Could the GSM part of the M3100 be stuffed ?
I'm stumped for the time being!! It doesn't seem to make any logical sense. Maybe any of you who know the in's and out's of how the device communicates might find some clues in that...
Heeeeelp !
More details..
I've just added a few more details on the symtoms.. maybe the few extra clues might yeild some thoughts from someone !
Have you checked the band selection in Settings > Phone?
Is it possible that the phone could have become blacklisted? How long have you had it? How did you buy it? (This is probably NOT it, since the text still works.)
Have you tried a tweaker to enable HSPDA?
Had the phone for over 12 months so Blacklisted shouldn't be the issue. I've tried all the band selections including Auto but no luck.
Haven't tried the Tweaker... do you have any details on that...
Up until it suddenly stopped working it worked on all networks..
Another possible clue is that I was "Roaming" in France for a month and it was there that I made my last successful call. I have UK SIMS... I have an Australian SIM which I'll try now to see if that makes any difference..
Tried an Australian SIM roaming in the UK ! The service connects on two available networks,Vodaphone and TMobile but not on Orange and O2 (like with the Orange UK SIM). Same fault as the before with the networks it will connect to.
This seems to eliminate the SIM or Network being the fault and isolate the fault to the Device...
probably not the issues, but worth a try?
I live in a very strong 3G + HSPDA ares, but cant make or recieve anycalls tho texts work on T-mobile, i need to have my phone in 2G mode, and calls work fine???
If i leave my house and go a few miles 3G works as it should able to call and recieve etc!
Can't seem to work out how to force the phone onto 2G or 3G ... if anyone can advise I'll give that a try!
I have had very similar problems to this.
Please see my post:
http://forum.xda-developers.com/showthread.php?t=325149
I do think this is some sort of network problem as after I posted the issues in the thread above, I left home and travelled about 6 miles and the signal came back and the phone worked fine.
Today, I have been able to make and receice calls but all of a sudden I got cut off from a call then could not make or receive calls (incoming goes straight to voicemail).
I can however use my Orange SIM without problem and both Vodafone and Orange SIMs work fine in other phones.
stevegardner said:
Can't seem to work out how to force the phone onto 2G or 3G ... if anyone can advise I'll give that a try!
Click to expand...
Click to collapse
im running schaps 3.57a rom and in my Comm Manager, its at the bottom on his 12 button one, where you can turn on/off, wlan, bt, flightmode, direct push etc
stevegardner said:
Can't seem to work out how to force the phone onto 2G or 3G ... if anyone can advise I'll give that a try!
Click to expand...
Click to collapse
You can also go into Settings > Phone > Band.
If the band tab does not appear (to the right of the network tab), then you may need to do a registry tweak.
From the very helpful wiki:
Enable/Disable GSM/UMTS Band Selection
Cingular kindly disables anything useful about the network on the 8525. To enable the Band Selection Tab on your Phone settings page, set the following:
[\HKLM\Software\OEM\PhoneSetting\]
"ShowUMTSBandPage"=dword:00000001
To disable, simply clear the value to 0:
[\HKLM\Software\OEM\PhoneSetting\]
"ShowUMTSBandPage"=dword:00000000
Click to expand...
Click to collapse
Have travelled outside England again this week and... well the phone works fine roaming on my UK Vodaphone SIM. Seems very ODD.. only thing I can put any logic to is a problem with the GSM part of the phone. It's working here in Stockholm on the 3G network no problem.
Anyone advise how I force the phone to be on GSM and 3G so I can test this theory. The BAND settings under SETTINGS>PHONE don't seem to give you this control over how it connects..
Hey i got the same problem anyone solved it yet!
Hi Sunnyb1
Since my last post I returned to England where the phone was useless. No SIM cards would work, some would not register at all but my Vodaphone SIM seemed to register but as before it would not receive calls, nor could I make calls out.
Now I'm in Australia with an Australian SIM card. NO PROBLEMS AT ALL !!
The phone works just fine !!
It's a mystery indeed...
Without any knowledge of the ins & Outs of how a SIM card / Network / and the phone work together it's impossible for me to arrive at any conclusive logic.
Hopefully someone might stand up to the plate and offer some explanation !
Anyone from HTC out there ??????
Steve
stevegardner said:
Hi Sunnyb1
Since my last post I returned to England where the phone was useless. No SIM cards would work, some would not register at all but my Vodaphone SIM seemed to register but as before it would not receive calls, nor could I make calls out.
Now I'm in Australia with an Australian SIM card. NO PROBLEMS AT ALL !!
The phone works just fine !!
It's a mystery indeed...
Without any knowledge of the ins & Outs of how a SIM card / Network / and the phone work together it's impossible for me to arrive at any conclusive logic.
Hopefully someone might stand up to the plate and offer some explanation !
Anyone from HTC out there ??????
Steve
Click to expand...
Click to collapse
I got the phone and it was working perfectly on Orange then i tried unlocking it and ever since it has come up with "NO Service" like you everytime i put a Orange Sim in the phone it does not show up.. but when i put a Vodafone sim it works perfectly i tried reflashing the radio's many times
I unlocked this particular phone 6months before this problem showed up so I don't think the Unlock on it's own is the cause. What's particularly baffling is that a SIM may not work with the phone in one country.. but in another it works fine.
..... another country that is !
Hey Steve i have found out what the problem is after hours of research
I found this of another website
Orange & O2:
If you place an active orange or
O2 sim into a blacklisted handset you
phone will not show any signal strength
at all! If the handset is a Nokia then a
"SIM card registration failed" message
will also be displayed. If your handset is an
Ericsson then an "Invalid Mobile" message
will be displayed. For most other manufacturers
the handset will simply show no signal!
Vodafone & T-Mobile
If you place an active Vodafone or T-Mobile sim into a blacklisted handset, the phone will appear to function perfectly UNTIL you try to make an outgoing call. When you try to call out from the handset you will hear a sequence of beeps and then the call will be dropped!!
........
This means the handset you got is stolen or someone has blacklisted it ... i got mine of EBAY! and reading that i figured that it is stolen
It wont work in the UK but it will work everywhere else in the world
Mmmm... that's interesting Sunnyb1. If my phone is blacklisted then happened in JULY this year which was 8 months after I bought the phone. I bought the phone legit .
Can anyone advise what the "Blacklisting" process is.. I assume its done by using the IMEI number.
Who is the rightful owner of a handset and can any phone be blacklisted by anyone, and possibly by mistake ?
Would unlocking the phone from Orange cause a phone to be blacklisted ??
How can you "Un-blacklist" a phone.
Answered my own question here......
This website seems to have the answers
http://www.unlockme.co.uk/blacklist.html
OK... still on this thread. Can anyone advise how you find out which network in the UK has blocked your an IMEI number. I gather any of the UK networks can block any IMEI and it's not unknown for errors to be made. But only the network that blocks the IMEI can Unblock it.
Thought I'd post this before waiting forever for some call centre dimwit to give me the runaround.
Thanks...

Problem connecting to Vodafone on SPV M3100

Firstly, hello everyone.
I recently bought the Orange SPV M3100 on eBay, and can not for the life of me get it to connect to Vodafone with my contract SIM.
So far I have:
-Sim unlocked and superCID'd the phone.
-Installed WM6 (via CUSTEL).
-Tried 3 different Radio versions.
-Attempted to install Vodafones official update (which failed for reasons unknown).
-Played around with just about all network settings.
Basically, the device acts as if it's trying to connect to the network, but doesn't (PC speakers pick up inteference etc).
With automatic network selection it just doesn't do anything.
With manual network selection it gives all four big UK providers (allowing for signal - I live in the North York Moors) including Vodafone, but won't connect to any of them.
If I click 'set networks' I get a HUGE list of providers. Vodafone UK (if it appears at all, for some reason O2 and TMobile seem to appear on the list more often) is nearly always unchecked at the bottom. Checking it doesn't fix the problem. When I go back there later it has sometimes lost that setting and Vodafone is unchecked at the bottom again.
I should probably mention that any setting I change here results in a 2 minute "Sending new settings to the network", and on a couple of occasions has caused it to crash.
If I go onto band settings, originally they were both set to auto. Infact, I've just gone onto it as I type, and they have gone back to auto. Before it had got stuck on GSM/UMTS band type 'GSM(900+1800)+UMTS(2100)' (gave an error message unable to change band etc if I tried to change it to anything else). I cannot change the network type or GSM band otherwise without the same error message appearing.
So anyway, as you can see I've gone through a lot and read a lot unlike your typical n00b, and my prospects with this new phone are bleak.
Can anyone help me or suggest anything else that could get this phone onto Vodafone?
I have a worrying thought that this phone could have originally been half-inched (the eBay seller seemed a tad on the dodgy side), been reported, and is now serial-blocked from UK networks, if that's possible?
[edit] I don't know if they are or can be serial blocked, but in which case, assuming you trust and sympathise with my story, is it possible to hack & change the serial number?
Sounds possible that its been blocked. Yes there is a way but you probably won't find any help on this site to do it as it is illegal. Thats not to say you can't search the site, you may find something that may help... Search is your friend...
Cheers...
Yeah reading into the problem reveals a possible 'IMEI' block.
Time to contact the ebay seller I think.
Have spotted an obvious hole in my theory:
The thing came in it's original box (s/n sticker confirmed) with all manuals and accessories.
So back to original problems; is there anything else I have missed?
[edit]
Phone is unblocked according to http://www.amta.org.au/default.asp?Page=405.
So unless they're wrong, why can't I connect to Vodafone and what else can I try?
did you try *#06# on the phone to be sure the S/N on the stickers and phone is the same as the actual phone S/N?
Yes, they are.
Would Vodafone be of any help on this issue?
Depends if they supply that model of phone.
Do you have a network configurator app cooked into the rom you are using or are you using a stock rom?
Might be an idea to look for a network configurator cab if you're using the stock rom and see if that helps. Also if you are using a stock rom, and its not setup for vodaphone, it MAY (don't quote me on this) be affecting the network settings and making it incompatable with the carrier you want.
Just a thought...
I'd also try to run the sim unlock app again, just remember it has to be the SPL that was supplied with the sim/cid unlock tool. Make sure you install Hard SPL V7 back after checking this...
vodaphone will help you if you ring them up using a the sim card in a working phone and ask them to check if its imei is blocked, they do it totaly free of charge.. had to do this with a viewty i bought from a work buddy shorty before he forgot to tell me he did not pay the contract bill and t-mobile blocked it. well annoyed, but they told me it was reported Lost or stolen.
found a few places on the net that offer a check for £10 sod em lol
luckly got me cash back selling it for parts hehe
What a bloody carry on!
Vodafone told me it was blacklisted; reported stolen.
The eBay member is highly upset at being called a theif and very convincingly tells me otherwise (I'm 90% sure I can believe his story, and feel bad for my accusation).
Orange (of whom I'm not even a customer) then tell me "I'm sorry it's blacklisted for an unknown reason ... <click-click> ... there you go sir I've removed it from the blacklist!"
Well, if it starts working again in the next 48 hours I couldn't give a monkeys what's gone on. I just want the bugger to work!
the only reason that a phone would be blocked is if it was reported.......have you tried another sim from o2 or orange etc.
the question has been asked before about imei changing and as you know its illegal,but can be done so if all else fails search elsewhere,not here, i would suggest that unblocking a phone is never likely to be an achievable goal.the networks are not known for their magninimity

HTC Hero + 3 Sim = No connection

New Hero. Originally sold by Orange UK. Unlocked and imported to Ireland.
New sim from 3 Ireland.
Sim goes into Hero, but Hero does not connect to network. Occassionally phone makes brief connection to 2G roaming partner (Vodafone), but never 3G connection to 3 network.
Manually search for networks and select 3 (or any network for that matter) and phone says "Your SIM card does not allow a connection to this network".
"Mobile Network - Connect to internet" option in settings seems disabled (greyed out, can't be changed).
Have tried HTC, Orange, T-Mobile and MoDaCo ROMs.
Can anyone please suggest a fix. This is surely a phone setting thing? It can't be that 3 USIMs just don't work in the phone can it? I mean I haven't got the APN configured properly, but I should still be getting basic phone services no?
Did you get this fixed? I am having the same problem trying to use Three sim in England on a Orange Hero. It accepts the network unlock code but then stays on the 'unlocking sim' screen and I left it for ages.
No. Gave up and am staying with my old provider (3 didn't seem too interested in holding onto me as a new customer).
I've been posting this query in a few places. In one thread a guy from England said his 3 Sim used to work but then suddenly began exhibiting the behaviour I have described. I think he said a factory reset fixed it. Anyway, some have supposed that this could be a bug in Android/Hero that makes it incompatible with 3. I personally suspect its more about 3.
Thanks anyway. There must be a way round it, I'll find it.
Be sure to post if you do.
http://androidforums.com/htc-hero/8421-3-sim-htc-hero-sim-no-service.html#post48026
http://www.boards.ie/vbulletin/showthread.php?t=2055666141
RetroFlux said:
Did you get this fixed? I am having the same problem trying to use Three sim in England on a Orange Hero. It accepts the network unlock code but then stays on the 'unlocking sim' screen and I left it for ages.
Click to expand...
Click to collapse
I've faced with absolutely the same problem, with my new HTC Hero. I bought it 4 days ago on eBay in UK. It also locked to orange. Please contact me if you'll find out something! I like this handset very much. It would be great if I can also make calls with it
RetroFlux said:
Thanks anyway. There must be a way round it, I'll find it.
Click to expand...
Click to collapse
Btw, if I can help you somehow - email me "prokher at gmail.com"
prokher said:
I've faced with absolutely the same problem, with my new HTC Hero. I bought it 4 days ago on eBay in UK. It also locked to orange. Please contact me if you'll find out something! I like this handset very much. It would be great if I can also make calls with it
Click to expand...
Click to collapse
Its locked to orange and you want it to work on 3? ...
a_l_a_n said:
New Hero. Originally sold by Orange UK. Unlocked and imported to Ireland.
New sim from 3 Ireland.
Sim goes into Hero, but Hero does not connect to network. Occassionally phone makes brief connection to 2G roaming partner (Vodafone), but never 3G connection to 3 network.
Manually search for networks and select 3 (or any network for that matter) and phone says "Your SIM card does not allow a connection to this network".
"Mobile Network - Connect to internet" option in settings seems disabled (greyed out, can't be changed).
Have tried HTC, Orange, T-Mobile and MoDaCo ROMs.
Can anyone please suggest a fix. This is surely a phone setting thing? It can't be that 3 USIMs just don't work in the phone can it? I mean I haven't got the APN configured properly, but I should still be getting basic phone services no?
Click to expand...
Click to collapse
This is MAJOR weird. Chances are, the new USIM is not compatible. I've got mine for about 2 years, first in a W910i, now in Hero (sim-free, UK). Everything worked first time in the Hero, just needed APN settings for MMS and data. Surprisingly, MMS won't send or download while on WiFi. Mine's currently running on the leaked 2.73.405.5 ROM (not MoDaCo).
Maybe try someone else' sim, from 3 or other network and see if that works.
ptashek said:
This is MAJOR weird. Chances are, the new USIM is not compatible. I've got mine for about 2 years, first in a W910i, now in Hero (sim-free, UK). Everything worked first time in the Hero, just needed APN settings for MMS and data. Surprisingly, MMS won't send or download while on WiFi. Mine's currently running on the leaked 2.73.405.5 ROM (not MoDaCo).
Maybe try someone else' sim, from 3 or other network and see if that works.
Click to expand...
Click to collapse
Lolz ... I am viewing this reply on my phone and couldn't understand why, when I tried to view the images, my phone would go to the settings screen and hang. Took a few views to figure it out
a_l_a_n said:
Its locked to orange and you want it to work on 3? ...
Click to expand...
Click to collapse
Almost, it's locked to Orange and I want to connect to any of Russian provider. When I entered unlock code it is hanged with "Unlocking SIM card..." message. I can give more detailed description if necessary.
I
prokher said:
Almost, it's locked to Orange and I want to connect to any of Russian provider. When I entered unlock code it is hanged with "Unlocking SIM card..." message. I can give more detailed description if necessary.
Click to expand...
Click to collapse
Well I've never actually unlocked a phone myself so I don't know, but of its hanging then I would guess its not unlocking properly so its not going to work.
Maybe contact the person you bought the code from and ask for help or another code. Otherwise I wonder if reflashing the ROM would help?
Hero on 3 Ireland
I am using a 3 Ireland "3pay" prepaid SIM with my white Hero (completely unlocked, imported from UK). Works fine! I got the "mobile broadband" prepaid package about a year ago and had to buy a usb modem (sitting on my desk ever since) with the sim card.
You need to enter the 3ireland.ie APN, but no other magic incantations
Occasionally, I get the "Roaming" indicator in the notification bar on the Hero (weak signal might cause this). Then, clearly, no internet. Its not roaming with another provider either. I strongly suspect that this is a 3 bug. Reconnecting to the 3 network fixes it.
PS: I'm in Dublin and usually get a HSPA connection ("H" icon)
PPS: You do not need to top up your 3 sim in order to connect to http://my3.three.ie (indeed, on that web page you can enter your prepaid voucher #).
Volker1 said:
I am using a 3 Ireland "3pay" prepaid SIM with my white Hero (completely unlocked, imported from UK). Works fine! I got the "mobile broadband" prepaid package about a year ago and had to buy a usb modem (sitting on my desk ever since) with the sim card.
You need to enter the 3ireland.ie APN, but no other magic incantations
Occasionally, I get the "Roaming" indicator in the notification bar on the Hero (weak signal might cause this). Then, clearly, no internet. Its not roaming with another provider either. I strongly suspect that this is a 3 bug. Reconnecting to the 3 network fixes it.
Click to expand...
Click to collapse
Hmm, you guys seem to have some strange issues with those 3 USIMs. Maybe checking serial numbers or chip revision would shed some light into this. My USIM is not only working fine, but also happily roaming (GSM + data!) when I tell it to do so. Heck, I've spent two weeks in Italy on "3 Italy" with this USIM and it worked fine.
Ok since posting on here yesterday I have rooted my phone and put on modacos latest rom and its still not working, I have tried two seperate three sims and a vodafone sim. Given that the vodafone sim is also not working Im thinking it's a problem with the unlock code.
I'll contact them and see what they say.
ptashek said:
do so. Heck, I've spent two weeks in Italy on "3 Italy" with this USIM and it worked fine.
Click to expand...
Click to collapse
Maybe I was not clear enough: Every couple of days, I get the roaming indicator while being in Ireland. Clearly, you can't roam to another Irish network. While I haven't tried it yet, I'm pretty sure that roaming outside of Ireland will work (worked before I got the Hero).
RetroFlux said:
Ok since posting on here yesterday I have rooted my phone and put on modacos latest rom and its still not working, I have tried two seperate three sims and a vodafone sim. Given that the vodafone sim is also not working Im thinking it's a problem with the unlock code.
I'll contact them and see what they say.
Click to expand...
Click to collapse
It looks like we have the same problem.
As I promised above, it is the detailed description.
First case:
Turn on the phone with orange SIM card - everything works fine.
Turn on the phone with any other SIM card (I actually tried 3 other SIM card from 3 different providers). It asks unlock code. Enter unlock code I bought (actually any code containing 8 digits) it says "Network unlock successful." But after that it allow only emergency calls and if I try to make a call I see "Not registered in network" message. After reboot it asks unlock code again.
Second case:
If I do "restore to factory defaults" and turn it on the first time with my (no orange) SIM card, it asks unlock code I enter correct unlock code (salesman gave me one, and after that I also bought the same code in the Internet )
it hangs with phrase "Unlocking SIM card...". (Actually "turn off menu" works, I even can make an emergency call, but that is all I can get from it)
Also I noticed that in the first case there is strange line on the bottom of the screen (of the size of the notification bar).
I have tried different ROMS (original, rooted, latest, modacos) all the same. I only didn't try to downgrade radio firmware. I don't know if it can help. I upgraded to latest one even before I get the unlock code. As I already mentioned I also tried all SIM card I can obtain, the problem is obviously doesn't caused by SIM/Network incompatibility. Btw, my SIM card works OK in another HTC Hero (which was bought with my one).
I think it is problem with unlock procedure itself, not with code correctness. If wrong code entered it must say something like "wrong code", but for any 8 digit code it says "Network unlock successful". Is is the symptom! )
I do not know what to do further
Ok, I have now had a reply from Unlock Now, they said it must be an issue my phone (although we have now established it's an issue with orange phones) but they did refund my payment.
I'll keep looking into this and post back if I find anything out.
RetroFlux said:
Ok, I have now had a reply from Unlock Now, they said it must be an issue my phone (although we have now established it's an issue with orange phones) but they did refund my payment.
I'll keep looking into this and post back if I find anything out.
Click to expand...
Click to collapse
I bought the same unlock code on two different sites, finally both did refund It is OK, but what will we do further?
I've decided started a new thread (http://forum.xda-developers.com/showthread.php?t=560105) as I don't think it is just a problem with Three sims as the Vodafone one I tried didn't work.
I'll still post back here if we get any useful info.

BELL LG Quantum owners!!! Help please

I had a Bell LG Quantum, but always had my heart set on a Focus. Now i have one and am having some issues with the profile setting on the bell network.
If someone won't mind, could you please either take a photo(preferred, more info) or post info from the following:
1.Go to the phone app
2.Dial ##634# and click Send
3.When prompted for a password type 277634#*#
4.You should now be at "Factory Menu"
5.Choose "Engineer Menu"
6.Choose "Other Setting"
7.Choose "view current profile"
In particular, i'm looking for which of the following APN is listed in the phone,
pda.bell.ca
or
inet.bell.ca
if you see either please let me know, and what it's listed beside,
Thanks so much.
from what I can read - what tiny print - it's referring to pda.bell.ca
it for sure pda.bell.ca just checked it now. I have a question, I bought this phone as an "unlocked" bell phone but I am a rogers customer. The phone functionality is working but I cannot get the data (3g) to work. What should I do, I assume I have to change this very setting. Please help!
Let me know if you need other information or the entire xml.
EDIT: I found a solution for making the Rogers data work.
Got into the above mentioned menu:
1) turned ADP on.
2) remove pda.bell.ca replaced it with internet.com
3g seems to work fine now !
However I don't get callerID from Bell customers anymore. Isn't that funny? What should I change to have caller id functional again?
danix said:
However I don't get callerID from Bell customers anymore. Isn't that funny? What should I change to have caller id functional again?
Click to expand...
Click to collapse
Aha!! Someone else with the same problem! Finally!
I, too, have an unlocked Quantum, but mine's from AT&T and I have the same problem with inconsistent callerID's coming through. I'm pretty sure it's not a problem with your phone though, since I also have an HTC Surround unlocked from Telus (now on Rogers) that has the same problem. And it's nothing wrong with your SIM card, since I guarantee putting that SIM in another, non-WP7 phone will have your caller-id working perfectly.
I haven't found any 'setting' to get this working, and as I say, it's inconsistent, with some landline phones working -- some not, some cell phones working -- most not. I'm still trying to chase this one down.
I think the call display function has something to do with name display. I believe I remember reading this in another thread somewhere.
I don't have name display on my account and I have 0 issues with caller ID
I'm using an unlocked AT&T Quantum.
Zaslav said:
I think the call display function has something to do with name display. I believe I remember reading this in another thread somewhere.
I don't have name display on my account and I have 0 issues with caller ID
I'm using an unlocked AT&T Quantum.
Click to expand...
Click to collapse
Hmmmm, interesting.. I'll have to check on my account and see if I have Name Display.
When someone calls you, what do you see? Just the number of the caller?
Thanks.
If I don't have the number saved it shows the number.
By the way has anyone gotten mms to work?
I've tried googling and searching xda but can't seem to get it to work.
I have this same issue
Zaslav said:
If I don't have the number saved it shows the number.
By the way has anyone gotten mms to work?
I've tried googling and searching xda but can't seem to get it to work.
Click to expand...
Click to collapse
My unlocked AT&T Quantum phone only uses 3G with Rogers and my sms times when received are always coming in with the incorrect time. I looked at the Bell unlocked Quantum and it has a different model# and firmware version, which makes me frustrated seeing as my friend's works fine with everything. What's the point of an unlocked phone if it can't use HSPA on another network? Is it possible to flash the phone to the Bell's firmware? I feel defeated

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