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I've been trying to get anything to recognize my Hero on my PC for the past few days.
What I've tried:
Installing HTC Sync
Installing Android SDK
Installing the HTC HERO DIAG drivers
Doing ##DIAG# and not doing it.
...And all different combinations of those. The problem is I can't get QPST, CDMA Workshop, UniCDMA, or QXDM, etc to recognize it. The Hero synced to the HTC Sync a couple times, but nothing else. It won't even assign a COM port on the computer.
The phone is also rooted, which, I wouldn't think would make much difference, but I'm running out of ideas here.
Any help is really appreciated.
Did you install the regular HTC drivers ? Go to your device manager and see if it says android phone when its plugged in if its there tell it to update driver and point it to the folder called HTC drivers located in the HTC sync program directory.
I tried to do that but the driver wizard said that it could not find any drivers that were better than the ones already installed. (or something to that effect)
EDIT: Ah! I don't know what happened but it appeared on COM5 as "HTC Diagnostic Interface". That may be what I needed. We'll see.
I get the same thing, says "Windows has determined the driver software for your device is up to date."
"HTC Dream Composite ADB Interface" <--???
Exactly the same for me.
Device not recognized, Remove and reinstall HTC Sync and manually selecting drivers, Device wiping and trying again, using a different USB port, using a different cable, reinstalling windows!!!!!, using a different computer, Pulling out my hair!!!!!
Nothing works!!!
However, It did used to ask for mounting and unmounting the SD when plugged in but it has NEVER found HTC sync on my PC.
Now, all I get is Charging battery on the Hero and device not recognized on the PC.
Device manager politely tells me "Windows has stopped this device because it has reported problems. (Code 43)"
My system is Windows 7 X64 and my Hero Has run both the shipped ROM and now a cooked 2.1.
Please help me!
I have never been able to sync my Hero on any of my Win7 machines. I have been able to sync sporadically with my work XP Pro SP3 machine though. However, since flashing the AOSP 1.6 rom, HTC sync isn't recognizing my phone anymore. I can however mount the SD card.
Problems connecting Evo to PC
Same problem, but on EVO... Anyone ever figure it out??
I should elaborate I suppose lol... Everything *worked* fine, and then suddenly, appearantly for no reason, it just stopped... Device manager now calls the HTC diag driver an unknown usb device and gives the same warning message as above. And when I try to update the driver, gives the same message about it being up to date...
I have not been able to get ADB to work on my phone since the first time I flashed 2.2, when plugged in it will do the "do you want to turn on usb storage" message and it works fine.
You all might want to try installing the android adb drivers. Its a well know issue with the htc drivers. If you click on my avatar and go to my post you can find my thread on how to install adb on windows 7 32/64 and xp. Adb works fine for me and sync as well. The adb drivers might help out. Well good luck.
Edit: Running Aosp's 3/26 gb build RA1.7 Jason m's 806 kernel kifno build prop tweak -mp
Yea it's Me Again With The
Modified Hero
Tramline said:
Exactly the same for me.
Device not recognized, Remove and reinstall HTC Sync and manually selecting drivers, Device wiping and trying again, using a different USB port, using a different cable, reinstalling windows!!!!!, using a different computer, Pulling out my hair!!!!!
Nothing works!!!
However, It did used to ask for mounting and unmounting the SD when plugged in but it has NEVER found HTC sync on my PC.
Now, all I get is Charging battery on the Hero and device not recognized on the PC.
Device manager politely tells me "Windows has stopped this device because it has reported problems. (Code 43)"
My system is Windows 7 X64 and my Hero Has run both the shipped ROM and now a cooked 2.1.
Please help me!
Click to expand...
Click to collapse
more than likely it is your usb cable has been damaged.
i had the same problem, i went to my provider and got a new usb cable for it. (they gave it to me for free, no questions) no more problems at all, works like a charm.
i still have the old cable too, it will not recognize the hero on the computer. in fact if i plug the cable in without the phone, the cable itself actually comes up and says unrecognized device. but it works great for charging.
Hello!
Oh this is going to be fun, long story short I have a HTC Hero which I used to be able to connect to my pc and use it as a mass storage device absolutey fine. Since that time though I have:
- Wiped my PC and reinstalled Windows
- Flashed a custom rom onto my Hero (Currently MoDaCo's 2.9 - although I think the mass storage has worked before while using this)
Anyway, simple problem; the Hero won't connect to Windows via USB. No "Mount" notification on the phone, no entry in HTC Sync - nothing. Everytime I connect it via the cable Windows ~does~ read something enough to say it is an "Unknown" device and the yellow balloon pop up will appear saying the device has malfuntioned / can't be used. A driver problem you might say?!
I've tried to download the SDK today and get the USB driver but Window's won't let me apply it in anyway. If I try and force it to use it on the "unknown" device it just simply says the driver is not related / has no information.
So thoughts? Where would you start on solving this? Could the custom rom on the phone be the cause?
Thanks all!
~ Pete
Uninstall any HTC software.
Plug your phone in. Go Control Panel --> System --> Device Manager -->
Find the yellow ! . Then right click and UNINSTALL. If there are multiple !'s uninstall all of them.
Then reinstall HTC SYNC.
NO,... Follow this instead,.. SORRY!!!
[Guide] How to Setup Correct Hero Drivers
When I connect my hero (VillainRom 10) to my PC (Win7 64) all I get is a "USB Device not recognized" error, the phone is being charged, but I get not ADB connection.
Plus, I get the "connect to PC" dropdown on the phone, selecting something (e.g. disk drive) has no effect however.
It really randomly stops working and as randomly works again for a short period of time.
I have tried different USB ports, the cable that shipped with the Hero and a normal miniUSB cable, HTC drivers and those that come with the SDK, removing battery while connected, restarting Phone and PC etc etc.
Once I saw that some dust gathered in the Hero's USB port, so I removed it and it worked after that. Some time later it stopped working however and I can't get it working again although everything is perfectly clean.
This is especially annoying since I started developing a game for Android and debugging is almost impossible now :[
All help is greatly appreciated!
Have you tried...
adb kill-server
adb start-server
(adb devices)
I had the same issue under Linux, where this helped, I don't know about Windows though (doesn't hurt to try though)
I had this the other day, go to Device Manager, find the ADB device, and then get it to download drivers of the net. For me, the drivers downloaded where for the HTC Dream, but still, it worked and now I have the ADB connection works
Hope this helps
I had a similar problem and I solved it by installing HTC Sync.
^ +1
installing HTC Sync worked for me
Thanks for all those tips, but I actually tried all of them, restarted adb server, I can't load new drivers via device manager because my Hero is not being displayed as ADB device but as "Unknown" (but I manually tried different drivers) and I also have HTC Sync installed.
You have some other ideas?
(meanwhile I'll try some stuff myself if I have time)
Could it be the USB cable?
I uninstalled HTC Sync, uninstalled ALL usb drivers (except keyboard and mouse, using usbdeview) installed VillainRom 12 on my Hero, downloaded and installed HTC Sync and 64-bit drivers from softpedia and now it seems to work more or less stable.
I hope it continues to do so and that this here may help someone else!
Argh!
stopped working after reboot...
now it's switching from nothing happening at all when I plug it in, showing me the "Device not recognized" error, or, in very few cases, working for several seconds, then loosing the connection.
I start to believe that this is a hardware defect, but why did it use to work in the past then??
Thanks alot for your help!
Not using a 64 bit machine worked for me. Although it took 5 computers, this fixed the problem for me.
(should note I was also having troubles rooting on my x64 machines.)
Defn shouldn't have upgraded everything to 64-bit. Doh!
Sent from my Super Duper EzHero using XDA App
Tried on a 32-bit XP laptop - didn't work :[
but thx
edit: tried on another win7 x64 laptop - nothing happened at all !?
i've been on ALL the same problem with you
and i'm tiring to find the way out
hope anyone can help us too....
Good to hear I'm not alone! Let me know if you find out something (whatever it is)!
2 days ago it suddenly worked perfectly as if nothing had happened all the while.
programmed happily... next day pc boot - good ol' "device not recognized"
it seems to be exactly this problem:
http://blogs.msdn.com/b/usbcoreblog...cted-or-comes-up-as-unknown-device_3f00_.aspx
now I/we need to find out what causes this on the hero
somthing that could have to do sth with it working 2 days ago is that my hero's battery was completely drained and it was force-shut down. Only after attaching power I could boot the hero. Then also the usb connection (with adb) worked.
very strange...
edit:
someone else seems to have the exact same problem on linux (so it's os independant)
http://forum.xda-developers.com/showthread.php?t=653295
another guy with a potentially interesting solution in post #7
http://ip208-100-42-21.static.xda-developers.com/showthread.php?p=7211035
which leads to this:
http://android.modaco.com/content-page/299174/no-adb-no-sd/page/80/
(I will try it nao
update: got it working (let's see how long by doing the following)
(you'll need the android sdk for it)
shut down hero
remove and reinsert battery
boot into fastboot (Hold [back] and [power] key)
open cmd
cd into the andoid sdk tools dir (for me cd C:\android-sdk-windows\tools)
exectute "fastboot oem boot"
let hero boot
now you should have at least adb connection, now unplug and plug hero and you should have full connection (sd-card, whatever you want)
if that didn't help you can try the stuff from this link (posted that earlier already):
http://android.modaco.com/content-page/299174/no-adb-no-sd/page/80/
(I had planned to do all the steps, but the first one already fixed it - strange)
edit:
works on 1 other PC I've tested so far - will try our car's pc next
update: stopped working again, not even fastboot was able to connect
removing the battery while in fast boot while being plugged to the pc and reinserting the battery fixed it
strange strange...
Remove phone from PC
Uninstall htc sync
Run usbdeview-x64 and remove any htc (or unrecognised usb devices)
Restart
Reinstall HTC Sync - latest version .33 or something
Plug in phone (allow it to get drivers from windows update etc, if not use the ones in the HTC Sync folder)
I did this several times but it didn't help as my problem is a problem of the hero, not of the pc not finding the right drivers.
Send it back for repair then...
I will first try fixing it myself
Wonder if anyone on here can help or if they've had a similiar issue.
My phone will connect to HTC sync no worries and i can drag drop files etc when i select the disk drive option...
but i'm trying to flash a custom rom and install the clockwork recovery image, the issue i have is in fastboot usb mode my Laptop is not recognising the phone being plugged in, if i leave the phone in Hboot and connect the usb it says its looking for a driver but fails to install properly even if i download and direct windows to the driver it still says it can't install, any suggestions i'm stuck at the moment cause without being able to get the laptop to recognise the phone i can't get the android interface to kick in (if that makes sense)
Running windows vista..
Thanks
wakers said:
Wonder if anyone on here can help or if they've had a similiar issue.
My phone will connect to HTC sync no worries and i can drag drop files etc when i select the disk drive option...
but i'm trying to flash a custom rom and install the clockwork recovery image, the issue i have is in fastboot usb mode my Laptop is not recognising the phone being plugged in, if i leave the phone in Hboot and connect the usb it says its looking for a driver but fails to install properly even if i download and direct windows to the driver it still says it can't install, any suggestions i'm stuck at the moment cause without being able to get the laptop to recognise the phone i can't get the android interface to kick in (if that makes sense)
Running windows vista..
Thanks
Click to expand...
Click to collapse
Have you got Android SDK installed on your PC, Im sure the driver is in there...android .1.0 driver I think..
Without Android SDK you cant use fastboot flash for clockwork image..
I have...
I tried about a dozen times yesterday to get windows to accept the drivers in the Android SDK folder and it wouldn't..
Today first time its actually installed them ? But when i plug the phone in it still doesn't bring up the android terminal interface.
In device manager it is showing the phone as android bootloader interface, but the pc isn't doing anything, is there a way to open up the interface if it doesn't automatically ?
I've tried the exe files in the Android SDK folder inc the emulator.exe and a terminal screen briefly appears (less than a second) then goes...
This is beginning to do my head in LOL...
Did you install and launched HTC sync? It should install all the necessary drivers.
f.
Sent from The Galactic Empire using the Dark Side of The Force
wakers said:
I have...
I tried about a dozen times yesterday to get windows to accept the drivers in the Android SDK folder and it wouldn't..
Today first time its actually installed them ? But when i plug the phone in it still doesn't bring up the android terminal interface.
In device manager it is showing the phone as android bootloader interface, but the pc isn't doing anything, is there a way to open up the interface if it doesn't automatically ?
I've tried the exe files in the Android SDK folder inc the emulator.exe and a terminal screen briefly appears (less than a second) then goes...
This is beginning to do my head in LOL...
Click to expand...
Click to collapse
Ok try this.... shut phone down, boot (volume down and power button) selected fastboot so it turns red, put the files into android-sdk-windows\tools. i-e the clockwork image and fastboot files
Plug usb cable in.
In "windows search program files" type cmd
now type cd c:\android-sdk-windows (unless you placed the android sdk somewhere else!!)
type cd tools
Type fastboot-windows flash recovery recovery-clockwork-2.5.1.2-ace-modaco-r2.img
When done type fastboot-windows reboot
You should now have CWM.
Now I know you may have tried this but It would help to find out what happens if you haven't already do so.
EDIT ...I also ask this because my laptop doesn't do anything either when I plug in usb cable in fastboot mode..im on windows 7....
Just trying to help...
Really appreciate the reply.
I got a "cannot load" Error.
I think its down to a driver for my phone when in the fastboot mode.
Whats might shed some light on something for someone with a bit more windows/android knowledge than myself is
When the phone is in Fastboot USB mode in Device manager the phone is listed as Android Bootloader interface but when i type into cmd "adb devices" nothing is listed.
When the phone is switched on normally and syncing with HTC sync in device manager the phone is listed as "my htc" and when i type adb devices in cmd, the message adb server is out of date killing...
then daemon is started and the device shows in my list ?
But HTC sync stops working ?
And the internet on my laptop stops working bizarrly.
I'm really scratching my head now lol
I'm thinking it must be something to do with not having the correct driver for Fastboot USB mode ?
Finally sorted it, had to remove the phone from device manager and delete the driver.
Then went into programs and features and removed everything to do with HTC.
Re-Installed HTC Sync
which also reinstalled HTC drivers
Plugged the phone in let windows select the driver and instead of showing in device manager as Android Bootloader Interface it showed as My HTC Sync and worked first time, not sure what happened but sure glad thats finally sorted..
Rixsta really appreciate the advice...
Cheers
My PC won't find my Wildfire. The problem I have is that it recognices my phone as a "unknown usb device" and I won't be able to transfer stuff between the SD-card and the PC (very annoying as I can't really move music).
I'm running Cyanogen Mod (the stable released 12th of december but had this problem for a while now). It's rooted with unrevoked and the HBOOT usb drivers won't work (reinstalled vista on my pc).
So what should I do?
When you plug your wildfire in, up in the top left hand corner(on the notification bar) you should see two little icons pop-up, One will be telling you that you have connected your phone to a power source and it is now charging, the other allows you to turn on usb file transfer.
Drag down you notification bar and click the one that says something like "file transfer" and it should open a new window... there should be a button at the bottom of the page which allows you to toggle the file transferring on and off, remember to turn it off before you take your phone out, or it will bug the next time and you'll have to reboot your phone and your pc to get it working
Hope this helps,
note* if this doesn't work there is a driver you can download which might make it recognise it, but I believe the above solution should work for you!
Edit:
If you still can't find it i'll upload a screenshot when I get home
try installing the hboot drivers again.
that solved it for me when my phone wouldn't be recognised, funny thing was it stopped recognising after i was charging my auntie's ipod. LOL
I would reinstall the drivers but it doesn't show up as a "Android Device" (or what it's called) in device manager.
I don't even have HBOOT USB as an option on the bootscreen. (with the USB plugged in)
UPDATE: Installed and uninstalled HTC Sync to get the drivers. Still an unknown usb device on which I can't install the special HBOOT drivers and still no HBOOT USB on boot screen even when plugged in.
If your phone is rooted, HTC sync could be your problem.
Had the same problem.
This is how I solved it, from the HTC support page:
Tips 1:
If you cannot see the HTC Sync option when you connect your phone to the computer via USB, please follow the
Instructions below:
1. Make sure you select USB Debugging in Settings > Applications > Development before connecting your phone to the computer
2. Connect you Phone to the PC and wait 20 seconds for your phone to install HTC Sync on your phone.
3. Unplug the USB sync cable. Wait for 5 seconds. Reconnect the Phone to the PC using the USB cable.
4. Select “HTC sync” and wait for HTC Sync to recognize your Phone. This process could take up to a minute your first
time connecting to the computer.
Click to expand...
Click to collapse
Or just install pdanet on both computer and phone, it will automatically install the drivers too. After that you can easily uninstall pdanet from both computer and phone, the drivers will stay installed.
hello, I had the same problem, cm since I upgraded to, I can not sync my windows with wildfire, and I found an alternative way to synchronize your PC and the wildfire MyPhoneExplorer excellent! really good!
I'm having the same problem, I can't access my Wildfire through my PC.
My PC recognizes the device but I can't access the SD-Card as it says 'Please insert a disk'. It's just charging, no option to establish a connection to the disk drive.
I tried several things, including the USB-debug mode which didn't work out. With MyPhoneExplorer I have a connection to my phone (can see calls, messages and memory status) but when I want to view the files on my SD-Card it pops up an error message saying "OBEX protocol couldn't be initalized! Phone didn't answer'.
Please help me how to connect my Wildfire again!
gellow said:
I'm having the same problem, I can't access my Wildfire through my PC.
My PC recognizes the device but I can't access the SD-Card as it says 'Please insert a disk'. It's just charging, no option to establish a connection to the disk drive.
I tried several things, including the USB-debug mode which didn't work out. With MyPhoneExplorer I have a connection to my phone (can see calls, messages and memory status) but when I want to view the files on my SD-Card it pops up an error message saying "OBEX protocol couldn't be initalized! Phone didn't answer'.
Please help me how to connect my Wildfire again!
Click to expand...
Click to collapse
OK, i somehow figure it out by myself:
all I had to do is rebooting my device, after that everythings is working just fine! Thanks for nothing
You should have tryed that before asking. It's common sense.
Sent from my HTC Wildfire using Tapatalk
try and install HTCDriver_2.0.7.17 in the root of ur phone!