Database Users

Device reliabilty / reboots

Hi,
For the people who have received their HD (mine is on preorder at the mo.), how are you finding the reliability of the phone. My Hemres and Kaiser left a lot to be desired needing a soft reset every day or so to keep them working properly.
Strange things start to happen to them after a few days, for example notifications for email and incoming calls would stop working, the clock on the today screen would stop displaying all the digits. Oh yeah, same thing happened after a hard reset and different firmware versions.
Thanks,
Mike.

I have the HTC Touch HD a few day's now and i only need it to soft reset because Windows Live (Messenger) was f*cking around and could not stop it.

I'm sure this would relate to what ROM you're using. The stock ones have always been problematic. But build the right custom one and you should only need a restart once a month or less.

no need of reboots after many days of trials. The red button is the only one i didn't try yet!

Do you guys know how to hard-reset this device manually...I mean using the buttons..?
Hard-Reset using Windows OS option I know...but how to hard-reset this device manually?

Nara: There's a button next to the MicroSD slot for resetting, I guess that'll do.
According to HTC's site the following procedure is also for full reset:
Code:
How do I perform a hard reset?
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:
Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data have been backed up before a hard reset is performed.
3. Release the VOLUME UP and VOLUME DOWN buttons, press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
On Topic, I've had mine since last monday, and haven't had to soft or hard reset it even once.
Only soft reset I had to do was on purpouse to apply some tweaks.

it is not noticeable if one leaves windows xp/vista on for a a day+ that it becomes sluggish? well, windows in general need to be reset once a day to work properly ie..win xp/vista, so the same routine is especially applicable to windows mobile.

Blackstone SIM card?
Does it take a SIM card. Obviously I live in the US & have AT&T. I can't find any information anywhere that says it does or doesn't take one. & do I want the VAT? Don't know what that is but it definitely costs more money.

JanSchotsmans said:
Nara: There's a button next to the MicroSD slot for resetting, I guess that'll do.
According to HTC's site the following procedure is also for full reset:
Code:
How do I perform a hard reset?
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:
Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data have been backed up before a hard reset is performed.
3. Release the VOLUME UP and VOLUME DOWN buttons, press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
On Topic, I've had mine since last monday, and haven't had to soft or hard reset it even once.
Only soft reset I had to do was on purpouse to apply some tweaks.
Click to expand...
Click to collapse
THANKS MAN!

JanSchotsmans said:
Nara: There's a button next to the MicroSD slot for resetting, I guess that'll do.
According to HTC's site the following procedure is also for full reset:
Code:
How do I perform a hard reset?
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:
Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data have been backed up before a hard reset is performed.
3. Release the VOLUME UP and VOLUME DOWN buttons, press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
On Topic, I've had mine since last monday, and haven't had to soft or hard reset it even once.
Only soft reset I had to do was on purpouse to apply some tweaks.
Click to expand...
Click to collapse
Thank you so much

Hi!
My only problem is the screen with the clock, has changed and now has a silhouette of the woman you would use for a blank contact, and the clock has changed to a small clock with thin numbers.
Changing things in settings, today, doe not help.
I will do a soft reset in a few minutes.
Ofiaich

Hard Reset on HD

Hello
Does anyone know how to do a Hard Reset on HD?
Regards

Hold both volume buttons and press and release the power button I think!

Hi, most HTC using this step
press and hold : 1 Call-key , hangup-key, and power-key
2 then then click yes need hold power
3 black screen, press power again will as for hard reset
hope that help

Oh and phone has to be off to.

page 278 in the manual
To perform a hard reset
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to the manufacturer default settings. Press VolUp to restore manufacturer defaults, or press other keys to cancel.
3. Release the VOLUME UP and VOLUME DOWN buttons.
4. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.

Ladies and Gents,
Now that I have been playing with mine for the best part of 24hrs :-D I can confirm that the best way to do a hard reset is to not bother with the holding down of the volume keys and quickly hitting the on / off button - this didn't work for me ONCE!!
It is however possible if you select the CLEAR STORAGE option in the settings menu and key in 1234.
Works perfectly.
Good luck, and enjoy your HD
MobileMerlin

Hi,
I need to wipe my HD - it's going back and I'm getting a replacement (original has dead pixels).
Does the Clear Storage actually clear everything like a hard reset?
Also - does this wipe the SD card?

hard reset will not wipe your storage card. It will however wipe your device storage.

Clear storage will do exactly the same thing as a hard reset. It sends your device back to the time it came out of the box for the 1st time.
It leaves your mem card alone.

Cool - thanks for the prompt replies!
I suppose another solution would be to remove the SD card before wiping!
Hope the replacement is ok -then I can start putting my apps back!

Here a Youtube Video how it works:
http://de.youtube.com/watch?v=Eqg8XFJyHBY
Hard Reset:
Power on the Device
Remove Accu Cover
Hold Volume Up and Volume Down Buttons
press the Reset Button on the Back of teh Device for 3-5 Seconds (where the Micro-Sd Card is)
following the text on the screen

kerni said:
Here a Youtube Video how it works:
http://de.youtube.com/watch?v=Eqg8XFJyHBY
Hard Reset:
Power on the Device
Remove Accu Cover
Hold Volume Up and Volume Down Buttons
press the Reset Button on the Back of teh Device for 3-5 Seconds (where the Micro-Sd Card is)
following the text on the screen
Click to expand...
Click to collapse
Thanks Mate I have just tried it and It works perfectly. Although you have to be slight quick because the actual volume button are on the cover. You know what I mean.
EDIT: You can just turn off the phone press the volup and voldown button and press the power button it will go for hard reset. No need for opening back cover.

sumitescp said:
thanks mate i have just tried it and it works perfectly. Although you have to be slight quick because the actual volume button are on the cover. You know what i mean.
Edit: You can just turn off the phone press the volup and voldown button and press the power button it will go for hard reset. No need for opening back cover.
Click to expand...
Click to collapse
solution work
good
thx

Thanks!!!!very useful......

Thanks kerni
It's work.

thanks for hard reset

so, if clear storage is the same as hard reset, why do people still bother with the hard way of hard reset?

dan138zig said:
so, if clear storage is the same as hard reset, why do people still bother with the hard way of hard reset?
Click to expand...
Click to collapse
Clear Storage requies Windows Mobile to be running.
Hard reset provides the same function at a hardware level - i.e. you don't need Windows running...

Please Help ?? Someone ?? I did the Volume up+volume down+power button and it displays the colors and it just stays there,it says only htc blackstone led etc... message but doesn`t go any further to the deleting thing. Anyone can help me ?? What`s wrong with it ? Thanks a lot !!

djspoti said:
Please Help ?? Someone ?? I did the Volume up+volume down+power button and it displays the colors and it just stays there,it says only htc blackstone led etc... message but doesn`t go any further to the deleting thing. Anyone can help me ?? What`s wrong with it ? Thanks a lot !!
Click to expand...
Click to collapse
If your phone does not reboot even after a hard reset I would try flashing a different rom. Would start by restoring stock rom first then using Dummies Guide top flash custom rom

Problems with hardreset on Touch2 :-(

A hardreset as described in the owners manual does not work ! Has anybody got an idea what to do ?
The reason why I want to make a HR is the following : after 2 weeks it happened, that sending an sms an error-msg pops up saying the "addressee is not known, sending anyway ?" This drives me crazy ! And I hope that a HR will solve this!
1. With the phone turned off, press and hold the VOLUME UP and VOLUME
DOWN buttons, then press the END/POWER button shortly and release it. You
will then see this message on the screen.
This operation will delete all your personal data,and reset all settings to manufacturer
default.
Press Volume Up to restore manufacturer default, or press other keys to cancel.
2. Release the VOLUME UP and VOLUME DOWN buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other
button to cancel the reset.
Regards
cimber

http://www.hardreset.eu/htc_touch2_hard_reset_soft_reset_en.html
To perform a hard reset
1. With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it. You will then see this message on the screen.
2. Release the VOLUME UP and VOLUME DOWN buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
Using Clear Storage
If you can access the phone settings, you can use Clear Storage to reset your phone back to factory default settings.
1. Tap Start > Settings > System > Clear Storage.
2. Enter “1234” and then tap Yes.

spandeli said:
http://www.hardreset.eu/htc_touch2_hard_reset_soft_reset_en.html
To perform a hard reset
1. With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it. You will then see this message on the screen.
2. Release the VOLUME UP and VOLUME DOWN buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
Using Clear Storage
If you can access the phone settings, you can use Clear Storage to reset your phone back to factory default settings.
1. Tap Start > Settings > System > Clear Storage.
2. Enter “1234” and then tap Yes.
Click to expand...
Click to collapse
To understand you right, hard reset and Clear Storage have got the same functionallity, right ?
Thank you so much
Regards
cimber

yep,
same funtionality

Remove Astraware Zuma Game
Same problem here and i have uninstall the game called ZUMA from astraware and my problem solved.
Uninstall all the software / games one by one which is not designed bty windows 6.5.
Hope it will solve your problem

Factory reset!

Need serious help.
I ****ed upp , i think manila files wont load properly so now after pin number login my screen is blank(just backround pic).. No acces to menues. Is there a way to do a factory reset whitout using standars menus buttons?

steps to hard reset:
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:
"This operation will delete all your personal data, and reset all settings to the manufacturer default settings. Press VolUp to restore manufacturer defaults, or press other keys to cancel."
3. Release the VOLUME UP and VOLUME DOWN buttons.
4. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.

Awesome!
Thanks man.. almost cried there for a sec..

HTC Hd2 /What to do ?

Hi, what can I do if my phone won't start up ??
I want to open it but the display doesn't turn on, I've tried this thing , but it doesn't work ..
"To perform a hard reset
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to the manufacturer default settings. Press VolUp to restore manufacturer defaults, or press other keys to cancel.
3. Release the VOLUME UP and VOLUME DOWN buttons.
4. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset."
After I do this I hear the start up sound and my keys flashes(lights)
What can I do please help !! Thx

the screen is knackered.....
you can either try and replace it yourself or send it fire repair.....
try warranty replacement.....