Database Users

Weird camera colour balance?

After taking a few pictures outside today, it seems the colour balance is completely shot on my HD2.
The effect is especially evident if you view the photos as thumbnails - there's a huge band of red in the centre of the photos.
I've attached a couple of examples, resized to VGA.
Has anyone else noticed a similar effect?
UPDATE: 22/11/2009 - numerous members are affected by this problem, see List of members with / without this problem here - post 138 in this thread
UPDATE: 10/12/2009 - HTC official hot fix available here:
http://www.htc.com/europe/supportdownloadlist.aspx?p_id=297&act=sd&cat=all

This occasionally happened to X1 photos. And it was because lens cover coating of the lens wore off. It was rather visible if you looked at the lens cover. Could be just dirty, too.

Yes, it is a common known problem of the hd2 camera.

can be moisture/glitch in white-balance (Very noticeable during video recording). I don't expect to get great results with this camera... so it doesn't really bother me.

to solve this issue change the auto white balance to outdoors not setting after auto, u will find this is best all round as i have after doing existence camera testing thought the day, i have some sample pics i took today ill add them once phones charged

DAMIEN123_666 said:
to solve this issue change the auto white balance to outdoors not setting after auto, u will find this is best all round as i have after doing existence camera testing thought the day, i have some sample pics i took today ill add them once phones charged
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same here outdoor delivers the best balance

Thanks for the replies guys. I'm pretty sure I was using 'outdoor' white balance in the photos above. Quite a few of the leo photos I've seen now have the red blotch in the middle to a greater or lesser extent.
I need to do a bit more testing.. just need some sun first!

The red splodge in the centre of pictures is quite shocking really!
Here's a picure of a plain wall which clearly shows the problem, the other picture has had the levels adjusted to highlight the problem even more

have you guys been in contact with HTC? i know i will if my phone turns out like that to.. power of the people!

Have you tried lowering the ISO sensitivity?... this looks like a defective ccd, rather than just wrong white-balance setting.

Fatherboard said:
Have you tried lowering the ISO sensitivity?... this looks like a defective ccd, rather than just wrong white-balance setting.
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OMG, it gets worse
First pic is from a Diamond 2, ISO manually set to 100 and Fluorescent colour balance. The second shot is exactly the same settings on the HD2 !!!!

br3nt said:
have you guys been in contact with HTC? i know i will if my phone turns out like that to.. power of the people!
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I've just sent off a report with a link to this topic to HTC.
'If/When' I receive a reply I'll let you know.

Beards said:
I've just sent off a report with a link to this topic to HTC.
'If/When' I receive a reply I'll let you know.
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Nice one

My HD2 doesn't do this. All the pictures I've taken so far were just fine.

Last thing to try (under fluorescent lighting) - if there's a "FLICKER/FLICKERING" setting, try to play with it.
European devices should be set to 50Hz, In America/Asia - 60Hz.

maati said:
My HD2 doesn't do this. All the pictures I've taken so far were just fine.
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1. Any possibility in passing on what settings you are using so that we all can further discuss this.
2. Have you tried pointing the camera at the ceiling indoors (or a large white space) and taking a shot. Is the shot clean and what colour does it show?
Fatherboard said:
Last thing to try (under fluorescent lighting) - if there's a "FLICKER/FLICKERING" setting, try to play with it.
European devices should be set to 50Hz, In America/Asia - 60Hz.
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Click to collapse
Yes, I've tried both 50Hz & 60Hz but both submit the same result.

GSMARENA.com have confirmed that too - http://www.gsmarena.com/htc_htd2-review-418p9.php

try these guys...
camera and camera dll from the 148 rom

Beards said:
I've just sent off a report with a link to this topic to HTC.
'If/When' I receive a reply I'll let you know.
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Click to collapse
Okay.... I have now received a reply back from HTC.
The content of their reply is as follows:-
Dear valued HTC customer, Thank you for contacting our Customer Support Center. We are dedicated to providing you with the best quality service and answering all of your questions and concerns. This could be a driver conflict and we recommend to try a hard reset on it make sure that you back up all your data before the reset. If the problem still going on after this then contact us and we will send your device to be repaired or returned this device to the re-seller and exchange fo another one. If these steps have not helped, please let me know by responding using the link provided and I will be happy to check again for you. Best regards, HTC customer support team HTC Corp. Global Service Division http://www.htc.com/europe/CA_Hotline.aspx Call Center at: 44-120-271-4530 if you have further questions.
--------------------------------------------------
My reply back to this read as follows:-
Dear Support,
This is not a driver conflict issue and a hard reset is not going to cure this problem.
It is either a generic hardware fault that is effecting countless HD2's or a software error.
This will either have to be addressed as a recall of all machines exhibiting the problem or a ROM patch.
Regardless, this problem is now being reported not just by me but by other sites as well ~ including the site I mentioned in my initial message to you which again can be found at:- http://forum.xda-developers.com/showthread.php?p=4969313#post4969313
Thanking you.
--------------------------------------------------
I'll continue to keep you all updates as and when further material is sent to me.
Note:
In the meantime; I shall be in Theatre all day today and will be away from my computer for the next 15hrs.
I will re-log on tonight at midnight GMT and check for any replies from HTC.
Beards

Has anyone tried fards's solution?...

Not everyone takes pictures during the day!!!

I made a huge mistake as I was scouting for a new phone, coming from my rooted G1 I was just so happy to be getting a new phone and I really had my eye on the Vibrant although I would have preferred a qwerty phone. For some strange reason I had it in my mind that the Vibrant had a flash and I did not find out otherwise until I had already ordered the phone just before the 15th so the phone had already shipped when I discovered the horrible reality that the Vibrant had no camera flash.
Has anyone found a that allows the camera to take decent photos in say a restaurant with only candles burning on the table or a night club? I really want a work around because I have been getting pretty attached the little guy and this is making me very sad.
Curses to the Tmo boob that said "its only a phone, it doesn't need a flash!"
Any ideas would be fantastic. Sorry such a long story.
PS already thought of the 3G slide but want to try with the Vibrant first

idea = chill.
try the camera when you get it. you've got 14 days, and if you don't like it return it and wait for that hspa+ htc monster coming this fall.

Night Mode setting on the camera?

Click Night Mode, and you are good. Stop complaining about Flash, LED Flash barely makes a difference.

nickdog670 said:
Night Mode setting on the camera?
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I have tried the night mode and its horrible, everything is grainy and red.
israel941 said:
idea = chill.
try the camera when you get it. you've got 14 days, and if you don't like it return it and wait for that hspa+ htc monster coming this fall.
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Click to collapse
Yes that is an idea but having to go back to my G1 after a taste of this...... sads

Xenon Flash attachment?

Wait have you received the phone yet? Night mode on the phone is far from horrible.

gTen said:
Xenon Flash attachment?
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Are you teasing me! If this is possible I actually would consider it.

BigWorldJust said:
Wait have you received the phone yet? Night mode on the phone is far from horrible.
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Then I think Im doing something wrong.

Yeah you definitely are. Pictures in night mode are excellent quality from what I've demoed the phone to be.

here are ppl post about how good night mode is with samples:
http://forum.xda-developers.com/showthread.php?t=710405
That said with a few minor mods to the back would make it possible to make a flash if it is that necessary..I mean its not a complicated mechanic... >.>

Night mode is decent.

BigWorldJust said:
Yeah you definitely are. Pictures in night mode are excellent quality from what I've demoed the phone to be.
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OMG thank you, I was so convinced. I checked my mode and picked night then back but I did not hit the night mode again to confirm my choice so by not confirming it it would revert to regular mode hence the horrible dark/red picture. Now my problem is its really blurry so I think i have to play with it more but yes the pic is actually pretty bright, still would prefer a flash but this is good. Thanks all !!!

So I guess this means you haven't tried, let alone simply seen the night mode pictures this thing takes? They are a bit dark, but defined with good contrast... I turn my grow lights off and use night mode to take pictures of my indoor plants and they look great...
EDIT: Sorry, I'm lame and replied before noticing there was a second page... reading is power...

No problem. And yeah with night mode you have to have a pretty steady hand.

degeneration said:
So I guess this means you haven't tried, let alone simply seen the night mode pictures this thing takes? They are a bit dark, but defined with good contrast... I turn my grow lights off and use night mode to take pictures of my indoor plants and they look great...
EDIT: Sorry, I'm lame and replied before noticing there was a second page... reading is power...
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No you are right though I never seen any photos that were taken with the night mode and I was not in night mode it kept going back to regular mode so the crappy pics that came out was all I know but hearing from all of you really showed I was just not getting it right but now I got it and you all are right the pictures come out fantastic, funny because when you are actually taking the picture the screen is soooo dark but when the picture is done and you view it its like the sun is out, wow!!! Thanks all of you, THIS IS A KEEPER !!!

brie987 said:
No you are right though I never seen any photos that were taken with the night mode and I was not in night mode it kept going back to regular mode so the crappy pics that came out was all I know but hearing from all of you really showed I was just not getting it right but now I got it and you all are right the pictures come out fantastic, funny because when you are actually taking the picture the screen is soooo dark but when the picture is done and you view it its like the sun is out, wow!!! Thanks all of you, THIS IS A KEEPER !!!
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Yeah, my first attempt to use a different mode had me confused... I figured the confirm button wasn't what it was... at least that's what I assume it is now...
I must say I still wouldn't mind having a flash... but I doubt I will use it as I think LED flashes tend to white wash everything and I either find a way to light it more naturally or use a night mode even on my dedicated camera... I agree though, they did a good job on the camera...

in addition to nightmode you could use picsay pro to remove the graniness and adjust each pic, very nice app

speedysilwady said:
in addition to nightmode you could use picsay pro to remove the graniness and adjust each pic, very nice app
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Click to collapse
Im not familiar with picsay, ill look into it thanks. Is there a one button solution in picsay? Yes I am that lazy

Then don't buy the phone.

[Q] Pixel Quality? Error?

So quick question XDA. I noticed on my HD2 running FroyoStone 3.2 the pixel quality is bad...I wouldn't even say "pixel" cause its just the textures on some things. I took a screenshot of my phone to show you what im talking about but it showed up better quality then it actually is... Confusing right? Well take a look.
Screenshot
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The shaded black part behind "Speak now" is actually good quality when i took a screen shot...even though thats not what I see?
This picture was taking with my camera
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This is what I see, Notice how the shading or the black part behind where it says "Speak now" is really bad quality.
Thats not the only thing that has bad quality. When I receive picture messages all the pictures are really bad quality. Also the pictures set for each one my contacts are bad quality. Is this something I can fix? Please and thank you.

If you really see what we can see on the pictures, then a a fix is available.
You only have to wear your glasses
The pictures are really bad. Maybe you should take a look in the manual of the camera and search for "focus" or "autofocus"

Crusoe86 said:
If you really see what we can see on the pictures, then a a fix is available.
You only have to wear your glasses
The pictures are really bad. Maybe you should take a look in the manual of the camera and search for "focus" or "autofocus"
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No no no. You don't understand lol.
Look
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Compare the two images. The first one is what i see on my phone when i use it. The second picture is what it should look like.
Also I took the first picture with my moms phone, i sent it to my HD2 without changing the file size. When I received it on my phone it was sent as a 4 KB file and which is a really small size. It does this to EVERY picture I receive. Yet its only when im running android (FroyoStone 3.2)
For example...
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This is the actual pic that I took with my moms phone and sent it to my phone. This is 195.5 KB
This is what I received.
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Click to collapse
Its only 4 KB.

I think I worked out what you're saying OP. I just checked mine and it's exactly the same. It's probably due to the 65k colour screen as opposed to 16million colour screens most phones have these days. It's nothing to worry about.
Someone correct me if I'm wrong.

boss.king said:
I think I worked out what you're saying OP. I just checked mine and it's exactly the same. It's probably due to the 65k colour screen as opposed to 16million colour screens most phones have these days. It's nothing to worry about.
Someone correct me if I'm wrong.
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Click to collapse
Okay well is there a way to fix the file size, cause every picture i receive is really small and blurry.

boss.king said:
I think I worked out what you're saying OP. I just checked mine and it's exactly the same. It's probably due to the 65k colour screen as opposed to 16million colour screens most phones have these days. It's nothing to worry about.
Someone correct me if I'm wrong.
Click to expand...
Click to collapse
That's what we think. I don't think anybody has been able to prove/disprove that the HD2's screen is only capable of 65k colors; it could just be a WM limitation, and the devs have yet to 'unlock' the 16mil colors using Android. (Of course, I could be wrong, but like I said there's no proof.)
The problem is the color gradient -- it's easy to detect the low quality of the images due to the gray gradient.
Concerning the MMS sizing, I think I encountered a fix for that, but I haven't tried it. I can't help you look for it now because the sub-forum search is down.

http://forum.xda-developers.com/showthread.php?t=774672
to fix your mms issue... i get pictures that are 600kb

Cerv3r said:
http://forum.xda-developers.com/showthread.php?t=774672
to fix your mms issue... i get pictures that are 600kb
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Okay well i only get low quality pictures when im using andriod, if im just running winmo its fine. So do I need to get this rom? I've never changed roms before, i don't even know how to do it.

[Q] Is this just me or is my Note 3 screen defect?

Hi lovely guys of the Note 3 forum!!
I've had my Note 3 for some time now and I was wondering if my screen is defect since it does act a little weird. I hope you can clarify this for me
Whenever I put my screen on low brightness, the screen tend to leave a trail of purple color behind whenever I scroll/move something. It'd be very nice if anyone with a Note 3 could test this for me, if u are having the same problem or if it's just me
A good way to test this, is to set brightness to 0% and then pull the notificationcenter down and try to swipe the notifications away slowly and look closely, if u can find some purple trail leaving behind the swiping object. To see this clearly, you can download the app Lux and set the brightness to sub-zero. Try -50% and it should be very easy to see. Would mean a ton to me if you could report back. I need to return my device asap if it's defect.
Thank you very much!! <3
EDIT: Here is a video of the problem!

Rallerbabz said:
Hi lovely guys of the Note 3 forum!!
I've had my Note 3 for some time now and I was wondering if my screen is defect since it does act a little weird. I hope you can clarify this for me
Whenever I put my screen on low brightness, the screen tend to leave a trail of purple color behind whenever I scroll/move something. It'd be very nice if anyone with a Note 3 could test this for me, if u are having the same problem or if it's just me
A good way to test this, is to set brightness to 0% and then pull the notificationcenter down and try to swipe the notifications away slowly and look closely, if u can find some purple trail leaving behind the swiping object. To see this clearly, you can download the app Lux and set the brightness to sub-zero. Try -50% and it should be very easy to see. Would mean a ton to me if you could report back. I need to return my device asap if it's defect.
Thank you very much!! <3
Click to expand...
Click to collapse
Nope just tested mine is fine no purple at all

Just turn off or switch off "development setting" and try again, if not, return the device.

jaythenut said:
Nope just tested mine is fine no purple at all
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Thank you so much for testing this! I wasnt quite sure if I was too critical or if there actually is something wrong. This might goes hand in hand with the battery drain that I am having when I am using the phone(idling is superb tho)
psylog said:
Just turn off or switch off "development setting" and try again, if not, return the device.
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Hey, thanks for your reply!
I'm unable to find development settings in touchwiz's new settings-layout. Could you help me out here?
You dont have the problem that I am describing as well?

Rallerbabz said:
Thank you so much for testing this! I wasnt quite sure if I was too critical or if there actually is something wrong. This might goes hand in hand with the battery drain that I am having when I am using the phone(idling is superb tho)
Hey, thanks for your reply!
I'm unable to find development settings in touchwiz's new settings-layout. Could you help me out here?
You dont have the problem that I am describing as well?
Click to expand...
Click to collapse
Settings, about, build number hit it 5 times

jaythenut said:
Settings, about, build number hit it 5 times
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Okay thanks..
I just turned it..on it said. Nothing changes really, didnt expect it to do either, but how do I turn it back off?

Rallerbabz said:
Okay thanks..
I just turned it..on it said. Nothing changes really, didnt expect it to do either, but how do I turn it back off?
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Don't think you can don't worry about it

Hey guys!
Just to confirm we're talking about the same thing, here is a video I took of the problem
EDIT: Seems like I've discovered a general issue with S4/Note3; Ghosting/smearing. God damnit, this is annoying. The shop will probably not even take it back now. ****..

cannot duplicate
I can't see this at zero brightness. I even installed lux and set it to subzero, and I still can't see it. I'm using an SM-900T.

I think I know what you are talking about. I also believe my smartphone has same problem. As an example if you download BBC News application,then scroll down to end of page and pull further you will see this tail of light appear. It also does this in the settings page when you scrol up or down but you have to get to bottom or top of page and pull further

desiregeek said:
I think I know what you are talking about. I also believe my smartphone has same problem. As an example if you download BBC News application,then scroll down to end of page and pull further you will see this tail of light appear. It also does this in the settings page when you scrol up or down but you have to get to bottom or top of page and pull further
Click to expand...
Click to collapse
Not sure if that was sarcasm... BEcause I hope it was.
That's the replacement for the 'bounce at end of page' that Apple successfully sued Samsung over. It now glows.

exactly the same problem with mine. fast moving UI elements leave a purple trail behind them.
could it be that some batches of screen are affected and some are not? it doesn't bother me too much though.
---------- Post added at 01:37 AM ---------- Previous post was at 01:32 AM ----------
here is a way to check if it is affecting you:
http://forum.xda-developers.com/showpost.php?p=46039769&postcount=6

With tiny fonts in a really really dark room with really really low brightness I notice this. Lets bring on some more make believe "issues"... HAHA

Auto flash does not work properly on the XL

As you can see by both images, 1 was auto flash and one was flash on, they both fired the flash even the auto one but for some reason it's weak and looks crap, I do not recommend using auto flash on this phone, it seems in auto mode it fires at the wrong time!

I avoid using the flash on a phone if at all possible, they never work well.
Sent from my Pixel 2 XL using Tapatalk

imnuts said:
I avoid using the flash on a phone if at all possible, they never work well.
Sent from my Pixel 2 XL using Tapatalk
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I've never had a problem on any phone when using auto flash, only when I've used some third party camera apps it's not fired correctly but not with the stock app, i even got an update for the camera a couple of days ago and that hasn't fixed it either.
I've just sent feedback to Google, does anyone know how to attach images for Google to look at with feedback reports?

Ady1976 said:
As you can see by both images, 1 was auto flash and one was flash on, they both fired the flash even the auto one but for some reason it's weak and looks crap, I do not recommend using auto flash on this phone, it seems in auto mode it fires at the wrong time!
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Looks to me like the blue, relativley bright lights behind the toy threw the camera off. The ones that look like lit computer ventilation fans. Try a bunch of different situations and see how it does. You've picked a tough shooting situation. I actually try not to use the flash myself for indoors since phones seem to do pretty well in dim light now. But now that taking pictures is basically free (no film to develop) I take it both ways when I can.

Voicebox said:
Looks to me like the blue, relativley bright lights behind the toy threw the camera off. The ones that look like lit computer ventilation fans. Try a bunch of different situations and see how it does. You've picked a tough shooting situation. I actually try not to use the flash myself for indoors since phones seem to do pretty well in dim light now. But now that taking pictures is basically free (no film to develop) I take it both ways when I can.
Click to expand...
Click to collapse
I thought that it threw it off but the flash fired so it should have been as bright as the flash on image, i did try other scenarios and it's the same, it seems the flash is out of sync in auto mode.

Regardless of when the flash went off, to me, the slightly darker image when it was in auto looks more natural.
Sent from my Pixel 2 XL using Tapatalk

imnuts said:
Regardless of when the flash went off, to me, the slightly darker image when it was in auto looks more natural.
Sent from my Pixel 2 XL using Tapatalk
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To be fair any image with more noise certainly does not look natural

Ady1976 said:
To be fair any image with more noise certainly does not look natural
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I think he's saying it's more natural in terms of color reproduction. Noise is noise but the color does look better probably cause it actually didn't get the flash at all. If I do use flash (just way too dark of a situation) I do flash on anyway.

EeZeEpEe said:
I think he's saying it's more natural in terms of color reproduction. Noise is noise but the color does look better probably cause it actually didn't get the flash at all. If I do use flash (just way too dark of a situation) I do flash on anyway.
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That's just the point i was saying, I've never had to flash on by force manually on any phone I've owned and I've had quite a few, it just seems odd it's flashing but incorrectly, just adds more fuel to the fire of Google making so many mistakes this year if I'm being honest, i love Google phones but it seems this year they have made some rookie mistakes.

Just tested auto versus on and the pics look the same.

EeZeEpEe said:
Just tested auto versus on and the pics look the same.
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Was that with hdr+ enhanced?

Ady1976 said:
Was that with hdr+ enhanced?
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Weird I've just tried a couple of different locations and now it seems right, as someone said it could have distracted by my pc fan lights but then it did flash still but weirdly.

Ady1976 said:
Was that with hdr+ enhanced?
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Click to collapse
I actually have kept the HDR+ manual controls off.
Ady1976 said:
Weird I've just tried a couple of different locations and now it seems right, as someone said it could have distracted by my pc fan lights but then it did flash still but weirdly.
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Sounds possible. Maybe mistimed the photo taken.