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Hi
SupereTrader.co.uk are the only mail order outfit in the UK that I know of that claim to have stock of the Experia. Expansys & Clove have sold out.
I phoned supertrader on Friday to ensure that they had stock - was informed that they had plenty; I agreed with the bloke that if I bought there and then, and paid their £15.99 Saturday delivery charge (Royal Mail Special Delivery), they would ship it Friday for delivery today.
Anyway, they never bothered to post it. My suspicion is that they never did actually have the device in stock. They have taken the money from my account (including the £15.99) Saturday delivery charge.
I've emailed them to cancel the order - as far as I am concerned they failed to uphold their side of the bargain.
So... for others thinking about buying an Experia, avoid this crowd - its unlikely that they actually have stock.
I checked out their ratings on the price comparison sites - and they appeared to be reasonable... not from my experience. If they could not ship it for Saturday delivery, they should have told me, and I would not have bothered ordering.
Nigel
Let me tell you one thing superetrader is the best and I got my xperia 2 weeks ago from them and they delivered all the time mine was next day delivery and they delivered I always bought all my fones from them, and they never ever let me down it is the best supplier in the uk or world wise, be patient you cancelled to soon they have the black ones in stock, they just emailed saying they had the black ones but i am happy with my silver one from them,
I got mine from them
very efficent and helpful
next day delivery £507.99 not bad at all
highly recommended
I bought an Eten X500 from them many months ago , paid for Saturday delivery on Friday afternoon and had to take Monday morning off work cause they posted normal next working day service, never replied to my emails and i never got the promised call back from my phone calls
Hi
I suspect my story is the same as csw43's. Maybe it will arrive today, then I just have to get the excess £8 out of them for not sending it Saturday delivery as agreed, and wait until next weekend before I can get to the PO and collect it. They wont get my cancelation request until this morning so if they already posted it, I guess I will (eventually) recieve it.
We shall see.
Nigel
Does the website open?
Its getting redirected to a parked domain.
No such web site as supertrader.co.uk
The company is actually superetrader.co.uk
They mention to have +10 pcs of the xperia. Is this accurate?
Aye, spelt the name wrong - unfortunately, I cant change the title, have corrected the initial post. Phoned them this morning - they still claim to have stock.
Nigel
veletron said:
Aye, spelt the name wrong - unfortunately, I cant change the title, have corrected the initial post. Phoned them this morning - they still claim to have stock.
Nigel
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Did you receive it?
I'm a little frustrated with waiting on expansys to re-stock. I ordered my device monday Nov 10th. After verifying the credit card mess they updated my status to "waiting to for re-stock". But whats crazy is that Expansys-usa.com says that they have some in stock. When i called and inquired about it, they said that its at thier central location and not thier usa location. Their just waiting for their next shipment.
I just want to order the device and it be on its way.
Sorry for venting, I just dont know where to order at and it actually gets shipped without any delays. I have tried searching via google and the websites dont look to promising. I know of Clove Technologies....but i thought that might be the same situation.
Kenjari said:
I'm a little frustrated with waiting on expansys to re-stock. I ordered my device monday Nov 10th. After verifying the credit card mess they updated my status to "waiting to for re-stock". But whats crazy is that Expansys-usa.com says that they have some in stock. When i called and inquired about it, they said that its at thier central location and not thier usa location. Their just waiting for their next shipment.
I just want to order the device and it be on its way.
Sorry for venting, I just dont know where to order at and it actually gets shipped without any delays. I have tried searching via google and the websites dont look to promising. I know of Clove Technologies....but i thought that might be the same situation.
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Click to collapse
I just order today and now Expansys says that only have a new stock at 6 of December...
I ordered mine from Expansys HK, and they luckily had one piece in stock remaining, and i got it today, at my friends place in HK! (still gotta wait for it to come to my country! argh!)
I saw that Expansys UK has good stock, i mean, couple of days back, they had around 59 in stock, and were ready to ship it to HK if i wanted. (Coz expansys-hk had the last piece, so didnt order from expansys-uk)
i suggest call them up (UK) and find out of the stock position, dont go on what they say on the site!
Expansys US showed 1-5 in stock, and when i called, they told me they are out of stock! buggers!
Insane Devil said:
I ordered mine from Expansys HK, and they luckily had one piece in stock remaining, and i got it today, at my friends place in HK! (still gotta wait for it to come to my country! argh!)
I saw that Expansys UK has good stock, i mean, couple of days back, they had around 59 in stock, and were ready to ship it to HK if i wanted. (Coz expansys-hk had the last piece, so didnt order from expansys-uk)
i suggest call them up (UK) and find out of the stock position, dont go on what they say on the site!
Expansys US showed 1-5 in stock, and when i called, they told me they are out of stock! buggers!
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Dear Friend,
How much you got it from expansys? And also how much did the indian customs charging you? i am all set to buy from Clove, is it a good decesion?
Expansys are shady, they told me when I ordered from them everything was in stock and would be dispatched same day (twice). However they didn't have stock, also was real nice to inform me as well. Cancelled my entire order with them (which was a few things inc an HD) and went elsewhere. Still waiting for them to put the money back in my bank account too....
Also in the UK they are actually a bit more expensive than other sites.
askadc said:
Dear Friend,
How much you got it from expansys? And also how much did the indian customs charging you? i am all set to buy from Clove, is it a good decesion?
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Click to collapse
Hey there,
Dont even think of importing it via courier, else the Indian customs will levy a heavy duty on it, and even stall it for a couple of months!
I got it delivered to my friend's place in Hong Kong itself, and he will be bringing it along with him when he comes here in a week or 2.
Bought it for HK$6205 - VALUE PACK! (Around INR Rs.41,000/-)
Contains:
1x HTC Touch HD
1x HTC Original Car Charger
1x HTC Original CASE for Touch HD
1x HTC BT M200 Bluetooth Headset (i exchanged this with a JABRA one)
Possible solution
Well now I get. So here is my solution. I still have my order with Expansys. They do not have any in stock. I just called them an hour ago. They said they wont have any til late November.
So I ordered from Clove Technologies. Does anyone know if they have it in stock? I'm going to cancel my order with Expansys as soon as I know Clove have shipped it. Hopefully they have it in. Another user here informed me on how well they are with orders. Hopefully I can here something from them today.
Last, I know there will be some customs form I have to fill out....any idea on the added delay with that?
www.devicewire.co.uk have it in stock and they cost only £514 inc VAT. Hurry, they are flying of the shelves quick! I also have a £10 expansys voucher for the first person to ask!
"Over 30 In Stock" Yet Truly Out Of Stock
lombardo8 said:
www.devicewire.co.uk have it in stock and they cost only £514 inc VAT. Hurry, they are flying of the shelves quick! I also have a £10 expansys voucher for the first person to ask!
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Just got off the phone from Expansys UK. They have got a back-order of over 300 to fulfill. Just to let you know if you are thinking of ordering. This is with the website saying "OVER 30 IN STOCK. IF YOU ORDER TODAY YOU WILL GET IT TOMORROW".
<rant>
It seems a tricky way of representing actual stock to the innocent buyer. Again that teaches us to CALL FIRST & confirm. Asking the key questions and not just go by what you read on the site. I'm sure they've got it all covered on small-print somewhere. You can cancel at any time though, they did say that. </rant>
Expansys lying on delivery date
As most of you have ordered my HTC HD from expansys Hong Kong at the time they were saying it should be delivered with 6 days. Since them the delivery date has been postponed and postponed. Therefore I have cancelled my order because the device will be available in any Hong Kong shops at the time of their delivery.
I am lucky enough to have my office close to their Hong Kong office. Therefore I cannot resist to go there to explain what I thing about their lies.
I ordered one from Clove and they dispatched the second day..
I'm from China and the phone's already arrived at Hong Kong today.
I should get it tomorrow
Just to throw my 2 pence in about Clove Technologies - I ordered my HTC Touch HD from them last Saturday, and the phone arrived on Wednesday. It would have arrived on Tuesday, but they had to do an extra security check to ensure I was the cardholder (which I respect quite a lot). So all in all, a very positive experience with them.
It's a shame that the price from Clove is £539.33 including VAT though....
maddie said:
I ordered one from Clove and they dispatched the second day..
I'm from China and the phone's already arrived at Hong Kong today.
I should get it tomorrow
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I ordered from clove too. very fast service. btw, i have ordered mind in expansys and they keep delay the order, the worst part was that when i ordered it showed in stock and once i placed the ordre they told me it will be delay... end up cancel and order from clove.
i ordered mine from Clove.. i live in California, USA. i payed for the extra 5GB for shipping so it shipped FedEX..i ordered on.. Wed? i was suppose to get it on Friday morning but stupid fedex took to long and the phone missed the flight. so i have to wait the weekend. getting it tomorrow or else im going to yell at them.. the total price was about 482GB but thats not inc VAT since im from the USA.. it was about 720USD + 20credit card fee for being international (LAME).. but yea.. it was good transaction. EDIT sry but the price has gone up on clove since i bought it.. >.> like 15GB i think it was.. 20UDS?
BTW... gget ready to send a statement of some sort to them to verify your addres.. + fill out a form to FedEx or whoever is shipping it so they know its legal to bring it here..
ALL YOU NEED:
date:
quantity of item: 1
device name/type: BLAC100
trade name: HTC Touch HD
FCC ID: NM8BKNV
Description: PDA Phone
Manufacturer's name and adress:
HTC Corporation
No. 23 Xinghua Rd.,
Taoyuan, Taiwan, ROC
Consignee's Name: (THATS YOU!!!) name and adress
Importers name and address: the person you bought it from and their address
Print your name..
Signature
Date
Part 2:
"X" on number 7 (most likely) for personal use item.
would like to share it cuz no one really mentioned it in the forum and i was surprised but it went okay..
now to hope the phone is okay..
anything else? hahahah
ill probably be posting pics and everything.. even of the accessories .. cuz im new to HTC and i didn't find good pics..only of the phone.. i want more..
im new to WM too...
and nothing big on the subject..
WM been out forever but there are NOOBIES out there..
like me!
thanks for reading... also.. just to let you know.. apparently the gloss paint chips.. but iono? im going to use the phone and see if its good but leave it in the box until invisibleSHIELD comes out with a cover... they said 1-2weeks.. i need to talk to them again.. they were suppose tto get a phone from someone but not confirmed ..
i ordered from Clove as well with 2-day FedEx international shipping. all i had to supply FedEx was the FCCID to get it through customs. happy as can be with my device!
Does anybody know if there is a shop at Frankfurt Airport where One could become available on the 15th?
My wife also went to a shop at Glasgow, but they told her that preorders will be handled first and if there are leftovers, then she could grab one from the store.
--
Use this thread to ask questions about physical availability in stores and let others know if you have seen it somewhere.
there is an o2 shop near where you might have luck. I don't think there will be any other shop or provider in germany that has the phone before mid april. But that's just my conclusion on the statements on availability I heard and read thus far.
Same story
I went to the carphone warehouse yesterday to check I have been affected by the delays. The sales woman said that my order is still due for arrival on the 15th of March. It might be to do with the fact that I am an upgrade with orange or simply because I ordered early when the stock was still available.
Let's pray that it arrives as soon as possible.
Has anybody checked some P4U or 3 stores? Anything there?
At a local T-mobile store, I ordered a black onyx 32gb S7 Edge on 2/24/16. On March 2nd my credit card charge went through. On March 3rd I received a tracking update to be delivered by 3/3/16. March 3rd came and went. I called ups by 4pm March 3rd and they promised it'll be delivered that day. Never got it. On March 4th (Friday) I called ups again - they apologized and assured me the package would be delivered. Again I waited and called UPS again in the afternoon, they said they have til the end of the day which could be as late as 7pm where I live. I waited - never came. By now I'm fkn pissed at this BS. Saturday March 5th I drove out to the ups hub in anaheim, ca, the guy there checked the tracking number, looked in the back, couldn't find the package and told me most likely someone made off with my phone. He gave me the standard customer service phone number to call and make a claim.
I called T-mobile and told them what happened. T-mobile told me it was my responsibility to make the claim and deal with UPS on this matter as the phone was my property (apparently once the phone hits UPS - it becomes our property). We went back and forth on this (the rep I talked to wasn't too bright if ya follow), finally the rep said she'd file a missing handset report for me after I kept asking for a supervisor. I was told I'd receive a phone call and update on this within 3 business days. In the meantime, I decided to call UPS also, told them about the situation. They told me that the "Sender T-mobile" needed to file the report and follow up with UPS. The phone status was updated a couple of times now. Originally for 3/3 delivery, then 3/4, now 3/7.
Now I'm waiting to hear back from T-mobile for the next step. I did call the store where I got the phone from as well - they told me I did the right thing. They said, worse comes to worse if I don't get the phone, to come in Friday, they should have the phones in store by them, they can cancel my existing order and I'll just get the phone directly at that time. I'm Leary to have the phone shipped and potentially missing/stolen again.
I'm just writing this in case someone else has or had the same experience to discuss updated/progress.
Thanks,
Glen
T-Mo is passing the buck here. It's never you're responsibility, if the product doesn't reach you. It's T-Mobile's UPS account that it was shipped on.
Trust me, my company ships hundreds of packages a day, and the responsibility is on the SHIPPER until the item docks with the customer.
I'd tell T-Mobile you're going to dispute the charge if they don't take care of it.
As long as the status is not delivered yet, I don't think you have to worry. If it's delivered, then you might want to start the claim that you never received the package.
ingenious247 said:
T-Mo is passing the buck here. It's never you're responsibility, if the product doesn't reach you. It's T-Mobile's UPS account that it was shipped on.
Trust me, my company ships hundreds of packages a day, and the responsibility is on the SHIPPER until the item docks with the customer.
I'd tell T-Mobile you're going to dispute the charge if they don't take care of it.
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Agreed ingenious, I will dispute if that's the case. Overall T-mobile has been pretty fair with me in the past so I have some faith in them. Sometimes the CSR's are just reading the script as they say.
Vanquiz said:
As long as the status is not delivered yet, I don't think you have to worry. If it's delivered, then you might want to start the claim that you never received the package.
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Well Vanquiz - when I went to the usb Hub, the guy there told me the phone was stolen or missing and to call and make a claim, I'm going off of his advice, I'm not gonna wait around until it's "delivered". I see what you mean also though.
I'm sorry, I didn't mean don't worry and let it go and just wait. What I mean is you don't have to prove anything, you can just call Tmobile and said the package is gone while in transit and if it's indeed gone, they should just send you another one without you have to do anything, it's between UPS and Tmobile.
If it's delivered, then you should start to do the claim for the missing package, so UPS can track where it's delivered who signed it etc. Then that's where it can takes longer time, but you still will have another replacement sent.
Vanquiz said:
I'm sorry, I didn't mean don't worry and let it go and just wait. What I mean is you don't have to prove anything, you can just call Tmobile and said the package is gone while in transit and if it's indeed gone, they should just send you another one without you have to do anything, it's between UPS and Tmobile.
If it's delivered, then you should start to do the claim for the missing package, so UPS can track where it's delivered who signed it etc. Then that's where it can takes longer time, but you still will have another replacement sent.
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all good bro :good:
I had a similar issue when I pre-ordered the S6 Edge last year. Tracking showed "out for delivery" but never got delivered and tracking never changed after that. Had to go thru a month of back and forth calls to tmobile and ups. I got fed up and just filed a chargeback with my credit card. Funny thing, Tmobile ended up refunding me the $180 I had given as a down payment and I forgot about the chargeback and then Capital One ended up refunding me $180 too.
I had at one time preordered the note 4 and was tracking my package thru ups and the day came and I was waiting said out for delivery I was refreshing until finally I saw it was delivered.I checked ups site said I signed for it which I didnt.Not to mention I live in a doorman building and they sign packages.I went downstairs and it wasnt there.I called tmobile and had to wait like 3 days make sure no one fot it but they sent me a replacement one and I recieved that one.I believe ups people steal the packages they know exactly when these phones are coming in
Sent from my SM-G928T using Tapatalk
flipq88 said:
I had a similar issue when I pre-ordered the S6 Edge last year. Tracking showed "out for delivery" but never got delivered and tracking never changed after that. Had to go thru a month of back and forth calls to tmobile and ups. I got fed up and just filed a chargeback with my credit card. Funny thing, Tmobile ended up refunding me the $180 I had given as a down payment and I forgot about the chargeback and then Capital One ended up refunding me $180 too.
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Wow you came out ahead in the end - what a hassle. I'm just hoping the store will have them in this friday 3/11 to pickup in person.
raw2000j said:
I had at one time preordered the note 4 and was tracking my package thru ups and the day came and I was waiting said out for delivery I was refreshing until finally I saw it was delivered.I checked ups site said I signed for it which I didnt.Not to mention I live in a doorman building and they sign packages.I went downstairs and it wasnt there.I called tmobile and had to wait like 3 days make sure no one fot it but they sent me a replacement one and I recieved that one.I believe ups people steal the packages they know exactly when these phones are coming in
Sent from my SM-G928T using Tapatalk
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Click to collapse
Yeah I think so too. I understand ups has regular drivers which are union and also temporary drivers which come and go. I wonder if it was a temporary drive that snagged it? Coulda been someone in the warehouse, who knows. Anyways thanks for chiming in :good:
UPS dropped my phone off at the door!? Really? Fortunately I was anticipating it and heard the doorbell.
Just a bit of advice to avoid the chance it might get stolen the next time you do a pre-order - create a My UPS Account at the UPS web site. Then when you get tracking information that the phone has shipped, go to your account in MY UPS and request that they hold the package at the UPS Facility. They will do this - no problem. Then you can go to the UPS Hub, pick up the phone when it is convenient and not have to wait for the driver to get there or have your phone stolen from your front porch or something.
I do this everytime I do a Pre-Order and I have never had issues.
Just a thought...
jackler1 said:
UPS dropped my phone off at the door!? Really? Fortunately I was anticipating it and heard the doorbell.
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Click to collapse
Yeah - good thing.
mocsab said:
Just a bit of advice to avoid the chance it might get stolen the next time you do a pre-order - create a My UPS Account at the UPS web site. Then when you get tracking information that the phone has shipped, go to your account in MY UPS and request that they hold the package at the UPS Facility. They will do this - no problem. Then you can go to the UPS Hub, pick up the phone when it is convenient and not have to wait for the driver to get there or have your phone stolen from your front porch or something.
I do this everytime I do a Pre-Order and I have never had issues.
Just a thought...
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Click to collapse
Thanks mocsab - I do have a My UPS account but did not mark to hold it there. This is the first time I've had any issue with ups and have had many phones shipped to me that way lol
Thanks for the advice, going fwd that's the way to go. :good:
I hate UPS they always just leave packages in my backyard (on a busy street corner) where anyone can take it. They don't even bother knocking even if they see lights on and cars in the house. I had to rush from work yesterday to my house because they delivered my S7 Edge and when I got home of course they just left the package on the ground, luckily I got a txt message and I knew I had to go get it before someone stole it. Anyways, I hope you resolve your issue. I wish T-mobile would use Fedex instead, never had an issue with them.
glensta said:
Yeah - good thing.
Thanks mocsab - I do have a My UPS account but did not mark to hold it there. This is the first time I've had any issue with ups and have had many phones shipped to me that way lol
Thanks for the advice, going fwd that's the way to go. :good:
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I do feel bad for you though - the feeling of excitment on the day of delivery - waiting for the UPS guy to get there -and then it not happening - man, I would be PO'd BIG TIME. YOU seem to be handling it well - better than I would be. LOL -
mocsab said:
I do feel bad for you though - the feeling of excitment on the day of delivery - waiting for the UPS guy to get there -and then it not happening - man, I would be PO'd BIG TIME. YOU seem to be handling it well - better than I would be. LOL -
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Thank you. Lol oh I was mad at the time very much. By the time I wrote this I'd calmed down a bit lol.
glensta said:
At a local T-mobile store, I ordered a black onyx 32gb S7 Edge on 2/24/16. On March 2nd my credit card charge went through. On March 3rd I received a tracking update to be delivered by 3/3/16. March 3rd came and went. I called ups by 4pm March 3rd and they promised it'll be delivered that day. Never got it. On March 4th (Friday) I called ups again - they apologized and assured me the package would be delivered. Again I waited and called UPS again in the afternoon, they said they have til the end of the day which could be as late as 7pm where I live. I waited - never came. By now I'm fkn pissed at this BS. Saturday March 5th I drove out to the ups hub in anaheim, ca, the guy there checked the tracking number, looked in the back, couldn't find the package and told me most likely someone made off with my phone. He gave me the standard customer service phone number to call and make a claim.
I called T-mobile and told them what happened. T-mobile told me it was my responsibility to make the claim and deal with UPS on this matter as the phone was my property (apparently once the phone hits UPS - it becomes our property). We went back and forth on this (the rep I talked to wasn't too bright if ya follow), finally the rep said she'd file a missing handset report for me after I kept asking for a supervisor. I was told I'd receive a phone call and update on this within 3 business days. In the meantime, I decided to call UPS also, told them about the situation. They told me that the "Sender T-mobile" needed to file the report and follow up with UPS. The phone status was updated a couple of times now. Originally for 3/3 delivery, then 3/4, now 3/7.
Now I'm waiting to hear back from T-mobile for the next step. I did call the store where I got the phone from as well - they told me I did the right thing. They said, worse comes to worse if I don't get the phone, to come in Friday, they should have the phones in store by them, they can cancel my existing order and I'll just get the phone directly at that time. I'm Leary to have the phone shipped and potentially missing/stolen again.
I'm just writing this in case someone else has or had the same experience to discuss updated/progress.
Thanks,
Glen
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Click to collapse
Did you ever hear back from either ups or tmobile? .The same happend to my brother exept his only made it to the Ontario Ca Hub not Anaheim where it should of made it to for delivery
blah_blah_blah_blah said:
Did you ever hear back from either ups or tmobile? .The same happend to my brother exept his only made it to the Ontario Ca Hub not Anaheim where it should of made it to for delivery
Click to expand...
Click to collapse
Not yet, T-mobile made a missing handset claim with U.P.S. and I'm supposed to hear back within 2 weeks or so. At that time they'll refund the Tax $62.40 I paid already.
I just got back from the T-mobile store and picked up the Edge there lol as I don't want to chance another missing phone and I'm seeing people who didn't order early are waiting longer as expected. I'll update you guys once T-mobile finalizes the claim or any new info comes in.
I had this happen to me last year with my S6. Was on the truck to be delivered, and then "poof" item missing. Don't believe T-Mobile when they say it's your job to make the claim. It was never delivered, which means it's THEIR responsibility. Reach out to T-Force on Twitter (@Tmobilehelp I believe) and they'll get it fixed for you 1-2-3.
glensta said:
Not yet, T-mobile made a missing handset claim with U.P.S. and I'm supposed to hear back within 2 weeks or so. At that time they'll refund the Tax $62.40 I paid already.
I just got back from the T-mobile store and picked up the Edge there lol as I don't want to chance another missing phone and I'm seeing people who didn't order early are waiting longer as expected. I'll update you guys once T-mobile finalizes the claim or any new info comes in.
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How did you get it from the tmobile store ?
entropism said:
I had this happen to me last year with my S6. Was on the truck to be delivered, and then "poof" item missing. Don't believe T-Mobile when they say it's your job to make the claim. It was never delivered, which means it's THEIR responsibility. Reach out to T-Force on Twitter (@Tmobilehelp I believe) and they'll get it fixed for you 1-2-3.
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Hey thanks I appreciate that. Actually I ended up going in store and they took care of the cancellation for me. There's A 2 week waiting. For the final result
blah_blah_blah_blah said:
How did you get it from the tmobile store ?
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I had called customer service they told me to go into a T-Mobile store and do the missing handset cancellation within which the store to care of for me yesterday. Then today I went in and they arranged it so I could get the phone as they had them in stock. It was a little bit tricky but they got it done
Sooo I've been calling them all week to confirm the pre-order I made in the beginning of April. I got an email then that just said I was confirmed and to come in on the 21st to pick up my phone. Having been through this disappointment route before with Verizon and Bestbuy, I had hoped this time would be different. Nope. They had told me I would receive a call to setup an appointment to come in and pickup my phone. I called last night after not getting any and they asked if I could come in then and I said no(I was at work) but I took off today in the morning to come in to pick up my Orchid Grey S8+ for Verizon. They said ok, come in at 11am today. Fine. I get there are 10:30 to be early. I give her my name and and she said to give her a minute. They're counting the money in the register in the phone dept and were short $12... When she was done doing that, she says they do not have the phone I pre-ordered in Orchid Grey and asked if I wanted a silver one instead... I was like, NO. I ordered an Orchid Grey one, u said it was here, so why did u make an appointment for me to come in and pick up something you said you had when you didn't??? I was pisssssed. She said they only received two Orchid Grey S8+s for Verizon and one was already picked up and another preorder had scheduled to pick it up the other one tomorrow. She again was like do u want the silver one... I was like NO, I placed a pre-order, u told me it was here, u told me to come at 11am to pick it up, I took off work and now it's not here SO FIX THIS PROBLEM. She went back to the freight room to look if there were more shipments there and eventually came back with a print out from Corporate that said 500 S8+ orders were on backorder. She said they would still honor the $150 gift card, the waived activation, and that those people that were backordered would also receive a $25 E-gift card in their email. I was like well when is the phone coming in? She likes she wasn't sure. I called up Corporate and walked away from the counter and they said she should know when the next shipment is coming in and to check with the inventory manager. I went back to her and told her what they said and she went over to a computer and it said they'd receive FIVE more on 4/26. I was like am I guaranteed to get one of THOSE? U had me come here for something you didn't have. She said she'd call me as soon as it was in. It may come today, tomorrow or before then. Needless to say I'm calling them every few hours. They've received other shipments in today that also included the black after I left for Verizon and some for AT&T. I know it's not her fault, but seriously.. Why tell me to come in and pick up something you don't have?
Yikes!
Its just a phone.
Could apply that logic to anything really... Cept when u include the part they tell ur phone is in the night before, u schedule an apt in the morning to come pick it up and take off work, then show up and they say they dont have it cause they only got two and the last one is scheduled to be picked up by someone else who reserved it the next day... U would be pissed too..
Damn crazy. I got mine from Sam's club and it went nothing like that. Best buy flaked on me even though I pre-ordered a couple days after announcement so I went to Sam's just because I got a random email. Was in and out in a hour. Got a $150 Sam's card as a bonus.
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I had the exact same issue. I went over to VZW and got mine. Now to argue with Sams Club.
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kidqwik said:
Sooo I've been calling them all week to confirm the pre-order I made in the beginning of April. I got an email then that just said I was confirmed and to come in on the 21st to pick up my phone. Having been through this disappointment route before with Verizon and Bestbuy, I had hoped this time would be different. Nope. They had told me I would receive a call to setup an appointment to come in and pickup my phone. I called last night after not getting any and they asked if I could come in then and I said no(I was at work) but I took off today in the morning to come in to pick up my Orchid Grey S8+ for Verizon. They said ok, come in at 11am today. Fine. I get there are 10:30 to be early. I give her my name and and she said to give her a minute. They're counting the money in the register in the phone dept and were short $12... When she was done doing that, she says they do not have the phone I pre-ordered in Orchid Grey and asked if I wanted a silver one instead... I was like, NO. I ordered an Orchid Grey one, u said it was here, so why did u make an appointment for me to come in and pick up something you said you had when you didn't??? I was pisssssed. She said they only received two Orchid Grey S8+s for Verizon and one was already picked up and another preorder had scheduled to pick it up the other one tomorrow. She again was like do u want the silver one... I was like NO, I placed a pre-order, u told me it was here, u told me to come at 11am to pick it up, I took off work and now it's not here SO FIX THIS PROBLEM. She went back to the freight room to look if there were more shipments there and eventually came back with a print out from Corporate that said 500 S8+ orders were on backorder. She said they would still honor the $150 gift card, the waived activation, and that those people that were backordered would also receive a $25 E-gift card in their email. I was like well when is the phone coming in? She likes she wasn't sure. I called up Corporate and walked away from the counter and they said she should know when the next shipment is coming in and to check with the inventory manager. I went back to her and told her what they said and she went over to a computer and it said they'd receive FIVE more on 4/26. I was like am I guaranteed to get one of THOSE? U had me come here for something you didn't have. She said she'd call me as soon as it was in. It may come today, tomorrow or before then. Needless to say I'm calling them every few hours. They've received other shipments in today that also included the black after I left for Verizon and some for AT&T. I know it's not her fault, but seriously.. Why tell me to come in and pick up something you don't have?
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I feel for you brother, that blows. I panicked because mine was 1 day late. If you pay that much from a big company, you should have that product on schedule.
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