Someone mentioned in a previous post a potential issue with the HD2 and the Telstra 3G network.
Very curious to the details. I previously had the HD with no issues on the Telstra network. Just assumed the HD2 would be fine.
I rarely use the web and most of my internet traffic is background. email etc.
I do occasionally use it as a modem thou.
Is it just Telstra?
Other networks okay?
Is it the same issue as with the US market?
Fixed via software or hardware?
Thanks
It's just Telstra's NextG network.
Telstra runs several networks. The HD2 is fully compatible with their 2G service. But Telstra's main 3G network ("NextG") runs on the 850mhz band, just like in the US. The HD2 doesn't support the 850mhz band, so you won't get NextG if you're with Telstra.
To make things more complicated, Telstra runs a second 3G network on the 2100mhz band, which is supported by the HD2. Coverage is not great, however.
All other carriers in Australia use 900/2100 for 3G, so you don't have these problems with anybody else.
OK
Looks all okay. Seems that most of the metropolitan areas support both frequencies so the HD2 is fine. Prob the same as the HD.
Amazing phone
Related
Hi. Newbie in this forum. Bought an htc tytn from u.s. but am from Phil using smart carrier with gsm band at 1800. after going thru sev topics, properly identified device as Herm200 rom:1.18.255.3 07/22/06 extrom:1.18.255.106 radio1.03.03.10 protocol32.34.7010.01H.
All phone features working perfectly except for 3G. Smart carrier people cannot help. What could be wrong. Vendor says 3g works on 2100 band. Confusing statement. What can be done? Connects to umts but when video call is pressed will not connect.
Which carrier are you on again? Smart Carrier? .. From what I know no carriers in the US support video calling .. Also, Cingular is the only GSM carrier in the US with 3G which runs on the 1900Mhz band ..
also .. what does your phone display while connected "G" or "U" ... what are your phone band settings .. can you also goto dslreports.com/mspeed and see what speeds are you getting ..
According to GSM world SMART (a Philippine operator) uses UMTS 2100, which your TyTN does definitely support.
Have you checked if your SIM card is 3G-enabled? Most 3G networks require special USIMs for 3G usage.
I just learned, that Cingular uses UMTS 850 and 1900 to be exact. According to the American HTC website the Cingular 8525 supports "Tri-band UMTS/HSDPA high speed wireless data network support (2100MHz and 850/1900 MHz), Quad-band GSM®/GPRS/EDGE worldphone".
Does anyone know if there is a special hardware version, that supports UMTS850 & 1900 or will my European TyTN work on those networks, too?
TyTN is tri-band UMTS .. 850/1900/2100 .. so it should work on these networks without any issues ...
And my bad .. didnt realize that you are trying to use the TyTN in Phillipines ..
You should also check, if the called party has a 3G signal, while you call him. Further make sure video calls are activated by your network operator.
3g problems in the philippines
Everything you guys mentioned in order(am in a 3g area calling a 3g enabled party with a 3g sim card). Even the tech staff behind Smart Communications cannot make it work. Displays U and u. But video call cannot push thru even if pic on front camera shows. There is 1 thin line( or command?) stopping it from connecting. My last option is to borrow my friend's unit and see if her unit's 3g works here then it's my device that's a problem. Thnks for the input. Keep it coming.
Herm200 qwerty rom:1.18.255.3
07/22/06
extrom:1.18.255.106
radio1.03.03.10
protocol32.34.7010.01H.
Hi. I don't know how they did it but Smart Communications did it! Apparently and ironically their 3g sim card is not compatible with the htc tytn but their regular sim is. Thanks all.
are u using 3G now in Phil ?
Is there a Globe perpaid 3G simcard ?
3g problems no more
Hi everyone. After my first thread i have finally got everything on my tytn working: 3g, mms, internet, phone. The problem was on the settings. Smart and Globe, the primary carriers in the Philippines can both work on the phone if the settings are right.
sectorlord,
yes there is 3g and hsdpa along with gsm and gprs and wap in the philippines. and yes you can buy globe prepaid 3g sim card.
glad to hear you've got your problems solved jjc!
Hi all sorry but Im not real up tpo date with some of this stuff, but I will tri to explain; I have just go a prepaid 3G wireless sim and got it sort of working but the data really is very slow about 30-40k, It is with Optus in Australia and I am in a regonal area I thort it may have been sonthing wrong with my shift but i tried a telstra data sim in it today and it worked at nearly 1600k down and 260 upload.
I spoke to an optus person today and they said it was because the device doesn't have a band for HSDPA 2100MHz/900MHz dual band that optus uses in regional areas is this right? Is there a away to add that setting/band?
Is theere a nother rom with thoses settings? (I am using i00's rom which has been working well)
But here shows it works on optus 2100mhz 3G band.
http://www.onlineshoppingaustralia....ear-htc-shift-35g-next-g-mobile-computer.html
I think it's the 900mhz side of things optus uses in regional Australia that is the problem, and Im 300km the closest place that has a 2100mhz service
Scott's Shift said:
Hi all sorry but Im not real up tpo date with some of this stuff, but I will tri to explain; I have just go a prepaid 3G wireless sim and got it sort of working but the data really is very slow about 30-40k, It is with Optus in Australia and I am in a regonal area I thort it may have been sonthing wrong with my shift but i tried a telstra data sim in it today and it worked at nearly 1600k down and 260 upload.
I spoke to an optus person today and they said it was because the device doesn't have a band for HSDPA 2100MHz/900MHz dual band that optus uses in regional areas is this right? Is there a away to add that setting/band?
Is theere a nother rom with thoses settings? (I am using i00's rom which has been working well)
Click to expand...
Click to collapse
The Shift does not have UMTS 900 band (it is Tri-Band UMTS: 850/1900/2100). The speed you say there sounds more like Australian GPRS connection. So, you are probably running your GPRS. What is the icon on your WinMo side - G, E or 3G/H (sorry if I am telling you to suck eggs there)? If it is G or E then you are not using UMTS.
Next G works very well on it (I use mine all the time) and has good coverage. It is on the 850 band so fits in the Shift range. My wife even has one of those Telstra Pre-Paid Wireless Internet USB Sticks. There is a SIM inside that I took out and stuck in the shift to test out because it has better pricing per MB (can not make phone calls on it - so my normal Next G went back in )
Cheers
Yes it is running on gprs and it does tha just the letter "G" there. so it is a hardwear problem? can it be overcome by softwear?
Scott's Shift said:
Yes it is running on gprs and it does tha just the letter "G" there. so it is a hardwear problem? can it be overcome by softwear?
Click to expand...
Click to collapse
No . It is hardware only and no software can "make" the physical antenna change its frequency setting (lots of reasons, all very boring and maths based - way beyond me).
The Shift is very capable for the platform, but like almost all "world phones" (ie quad band GSM), it does not have the quad band UMTS. In fact I do not know any quad band UMTS devices (though there probably are some).
If you live in a region outside of "normal" 3G (and note only Telstra has H capability - unless something has changed with the other carriers over the las six months), then Telstra is the only solution at this stage.
Love them or hate them (I'm personnal luke warm), they do have good coverage for the Australian landmass.
thanks, its a pitty that telstra is so expensive they charge $30 for 225meg and optus is $30 for 1 gig
Hey guys, I'm interested in purchasing this phone. Only thing I'm wondering about is the 3g compatibility in North America, specifically on Rogers Wireless in Canada. I know it is not compatible out of the box but wondering if one is able to make it compatible. May sound like a stupid question but I'm unaware on our it works. Thought since there are many ROM updates that it can change the 3g frequency. Thanks in adavnce.
If it doesn't work out of the box, it's not gonna work. The frequencies are hardware specific, so no ROM change would make it work. I'm not familiar with your carrier, but look up its 3g frequencies and then check if they match with those of the HD. (make sure to check the Australian HD as well, as it has slightly different frequencies and can work on AT&T in the US, while the normal HD cannot)
if Rogers is on the 850 3G band, then the Telstra Touch HD should work. i have the Telstra HD and it works on at&t's 850 3G network. unfortuantely, you WILL NOT be able to change 3G bands with ROM updates.
So if I were to obtain the Telstra HD, I am still able to update the ROM on the phone correct? That would be awesome news if the Telstra HD works on our Rogers network. Has anyone in Canada tried it? If so were can I obtain a Telstra HD that will ship to Canada? Thanks for the help guys
Hi,
I have the Touch HD (T8282 so not Telstra which is T8285) in Canada on Fido (which is owned by Rogers and works on the same network) and it works perfectly, however only on the EDGE network for my data plan. I have to say that it is still pretty fast and I dont suffer from not having 3G that much.
I would actually recommend changing the ROM (I have Dutty but I tried L26 too), since it will then come with a Network Wizard that will automatically detect the network and configure your phone automatically ( as opposed to doing it manually with a standard ROM).
Hope this helps,
Hello,
i've got a Germany Topaz with an original O2 Rom (6.5), and am currently in New York. I've inserted an ATT sim card, and the topaz came up asking whether it should install the ATT settings, which it then did.
I'm able to get a connection fine, but only with Edge, not 3G. The whole greater Manhattan area is 3G covered, so i should be getting a faster connection.
I'm wondering whether there is something i need to do to activate 3G? Anyone have any ideas why i can't get a 3G connection?
thanks.
Doesn't O2 Germany use 900MHz UMTS, not 850MHz & 1900MHz as AT&T? So your Topaz is likely not an 850MHz (& 1900 MHz) UMTS model - will be able to use only GSM.
Ok, thanks for that. But i thought the Topaz has the same frequencies as the Germany Kaiser, and i used that 2 years ago in California, with ATT, and had 3G almost always. Strange.
You are aware that there is a variety of models/frequencies specific to local markets?
What is the model shown under the battery: eg TOPA110 T5362?
Then do a search for that model and compare with the (UMTS/HSDPA, not GSM) specs for AT&T Pure:
eg http://www.pcmag.com/article2/0,2817,2353835,00.asp
Hi all,
I am desperately looking for a solution to the above problem.
Background: I moved about a year ago from Germany to Canada. My HD2 worked well with the sim card from Telefonica/O2 on the network over here. The phone itself is not locked but branded. Anyway when I tried to change to a Bell sim card it did not want to work. So I looked up the frequencies. My HD2 works on the following frequencies:
GSM1800
GSM1900
GSM850
GSM900
W-CDMA(UMTS)
The providers over here have the following frequencies:
Telus (including Koodo)
2G
CDMA 850/1900
EVDO 850/1900
3G (and fake 4G)
HSDPA 850/1900
HSPA+ 850/1900
UMTS 850/1900
WCDMA 850/1900
1x EV-DO CDMA2000
Bell (including Virgin Mobile, PC Mobility)
2G
CDMA 850/1900
EVDO 850/1900
3G (and fake 4G)
HSDPA 850/1900
HSPA+ 850/1900
UMTS 850/1900
WCDMA 850/1900
1x EV-DO CDMA2000
Rogers (including Fido, Petro-Canada Mobility)
2G
GSM 850/1900
GPRS 850/1900
EDGE 850/1900
3G (and fake 4G)
HSDPA 850/1900
HSPA+ 850/1900
UMTS 850/1900
WCDMA 850/1900
I thought at least that with the frequencies like CDMA and GMS matching I could use any provider that works with these frequencies. Obviously I was wrong there Anyway I want to use the phone. Can anyone out there help me and get me the information which provider would work with the phone? I would use anyone as long as I can just use my HD2 again.
Thanks so much for any kind of help.
realShadow
EU HD2 will work on gsm in Canada but looks like will not match 3G wcdma used in Canada.
I used my EU HD2 in Canada on Rogers for a week & was fine on gsm.
Do check in phone settings to see bands are set to auto or gsm only, if set to wcdma only then will not connect to anything.
Not much you can do on 3G issue as hardware & not changeable, the australian Telstra HD2 & USA T-Mobile Hd2 is more compatible as hardware supports the 850,1900 & 2100 wcdma bands ....
Mister B said:
EU HD2 will work on gsm in Canada but looks like will not match 3G wcdma used in Canada.
I used my EU HD2 in Canada on Rogers for a week & was fine on gsm.
Do check in phone settings to see bands are set to auto or gsm only, if set to wcdma only then will not connect to anything.
Not much you can do on 3G issue as hardware & not changeable, the australian Telstra HD2 & USA T-Mobile Hd2 is more compatible as hardware supports the 850,1900 & 2100 wcdma bands ....
Click to expand...
Click to collapse
Thanks Mister B
I was with my German sim card also on Rogers. I just did not know if the phone would also be able to handle the local sim card. I will try Petro Canada or Fido. Rogers is a little expensive. Anyway thanks. Gives me hope
realshadow
Mister B said:
EU HD2 will work on gsm in Canada but looks like will not match 3G wcdma used in Canada.
I used my EU HD2 in Canada on Rogers for a week & was fine on gsm.
Do check in phone settings to see bands are set to auto or gsm only, if set to wcdma only then will not connect to anything.
Not much you can do on 3G issue as hardware & not changeable, the australian Telstra HD2 & USA T-Mobile Hd2 is more compatible as hardware supports the 850,1900 & 2100 wcdma bands ....
Click to expand...
Click to collapse
Hey all,
I just wanted to give a feedback on my recent experience. I yesterday checked at a Fido shop and I can confirm that it works. I now can use my HD2 again :good::victory::victory::victory::good:
I will get a sim card next weekend and then will see how to update my phone to something more current.
Thanks again for the tip Mister B
realShadow