Just got my phone and got a problem already, not happy! - HD2 General

The volume up button doesn't work
Does anyone know how to hard reset these phones? Going to try that first before I ring DeviceWire.

Just found out how to hard reset:
"With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it."
Going to be a bit impossible to do if the volume up button doesn't work lol. Looks like I'll be sending it back for replacement then grrrrrr.

ageorgiou1984 said:
Just found out how to hard reset:
"With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it."
Going to be a bit impossible to do if the volume up button doesn't work lol. Looks like I'll be sending it back for replacement then grrrrrr.
Click to expand...
Click to collapse
You can always hard reset through the clear storage app in settings

Don't think it's really going to help though mate. If I can't hard reset it in the normal way then it's obviously a hardware fault rather then software.
Thanks anyway though.

Sad but true.....
Give it a try though

It's an electronic device. Something will always go wrong in at least one product.
Hope you get it sorted soon mate.

Isn't there a reset button under the battery?

i_maq said:
Isn't there a reset button under the battery?
Click to expand...
Click to collapse
Yea that's just a soft reset.

the same here.i cannot hard reset this thing too.

polystirenman said:
the same here.i cannot hard reset this thing too.
Click to expand...
Click to collapse
just found out how to do it!
With your phone on hold volume up and down keys and then pres the soft reset button behind the battery cover!

polystirenman said:
just found out how to do it!
With your phone on hold volume up and down keys and then pres the soft reset button behind the battery cover!
Click to expand...
Click to collapse
Yeah, but if his volume up key is knackered, that isn't going to work.
Unlucky there mate, really sorry about that. But hey, at least you've got one at the minute!

just go to settings -> storage -> type 1234 and phone will hard reset ...

nicelad_uk said:
Yeah, but if his volume up key is knackered, that isn't going to work.
Unlucky there mate, really sorry about that. But hey, at least you've got one at the minute!
Click to expand...
Click to collapse
Well I had one lol, it's now in the post back on its way to Device Wire.

ageorgiou1984 said:
Well I had one lol, it's now in the post back on its way to Device Wire.
Click to expand...
Click to collapse
How strange, I have the same problem, and my handset came from Devicewire too

chalid said:
just go to settings -> storage -> type 1234 and phone will hard reset ...
Click to expand...
Click to collapse
Thats a "factory reset", and not a "hard reset".

htc-hd2 said:
Thats a "factory reset", and not a "hard reset".
Click to expand...
Click to collapse
Ahem, and the difference between factory reset and hard reset would be... ?

Related

How do I Hard Reset Xda Mini S?

Can someone please advise me, I've brought the Xda Mini S today. I am trying to pefrorm a hard reset and following the instructions from the user manual but it keeps on performing a Soft Reset instead.
What do I do? Please help!
start / settings / system / clear storage enter 1234 and away you go!
Thank you very much Lord Buckingham, it's done now!
Thanks again!
So why doesn't the manual say this, and they way it says doesn't work?
I had same prob, so did a quick search on here. Great wealth of information!
some of users said they were able to do hard reset by buttons,
holding those buttons and quickly pushing soft reset, they said it realy hard to find moment to release buttons...
anyone know the button combo? TIA
hard reset procedure: hold comm manager button (the one on the left), power (on the top) and voice dial button (the one on the right) at same time, and while holding them press soft reset buttton. realise soft reset button (stil holding top 3 buttons and format screen will appear. pres green button and that's it.
wow that's a lot of buttons! will try that the next time i do a HR. thanks
My manual states comm manager button, voice comm button together then reset button
XDA-PLUS said:
My manual states comm manager button, voice comm button together then reset button
Click to expand...
Click to collapse
Thats correct.
No need for the power button to hold.
have anyone gotten that to work..boy have I tried..but I never seem to find the right timing
lynxlynx said:
have anyone gotten that to work..boy have I tried..but I never seem to find the right timing
Click to expand...
Click to collapse
There is no timing...
Just press and hold comm. button and the voicedial button.
Than put your stylus for one sec on the reset hole and still hold the 2 buttons mentioned above.
Than the phone will boot and you will see a screen asking you to press the (green) send button to hardreset.
Panja said:
XDA-PLUS said:
My manual states comm manager button, voice comm button together then reset button
Click to expand...
Click to collapse
Thats correct.
No need for the power button to hold.
Click to expand...
Click to collapse
i had the same problem with hard reset yesterday (my first hard reset ever . after a few tries i found that most proper way to hard reset device is:
1) press & hold comm button + voice dial button
2) press reset button (while holding buttons mentioned above)
3) KEEP HOLDING comm & voice dial buttons
4) after a while hard reset is done, so we can release all buttons
big thx eva_d!
arrggh!
This has been the best forum i have come accross. My phone function ends up as being a blank in the task manager and i constantly by mistake quit i while i am trying to quit something else. a proper pain...
I am tryin to hard reset the phone so i can set it up in corporate mode...i just seem to be completely unableto get it...i have been trying to hold the two buttons and press reset while still holding the two buttons....five minutes later still nothing....arrgh. Any solutions.... :shock:
This is from the manual:
To perform a hard reset
1. Press and hold the Comm Manager button and Voice Command
button on the device.
2. Keep the two buttons pressed, and at the same time, use the
stylus to lightly press and hold the RESET button.
Click to expand...
Click to collapse
it is frustrating at first but it is easier with practice. in my experience i released the stylus after about 5 secs and i was prompted with a question if I wanted to format the device [hit send button to start]
Do you really need hard reset?
Did you try clear storage?
Some times it is enough to clear your phone...
If you're feeling generous, can you try hardreset using VJEschaton?
I've never tested it on WM5 hardware, I haven't had a good reason to hardreset yet.
V
VJEshscaton now works on the Wizard, although I think there are easier ways to reset our phones Eg, using them!
V
fresh123breeze said:
Do you really need hard reset?
Did you try clear storage?
Some times it is enough to clear your phone...
Click to expand...
Click to collapse
Is there any difference?
Because i tried that and i think they do the same job!!!

Can't Do HR On Ameo

I can't do HR,
Not with the Buttons combination ( Volume down+SR+OK+Power)
Not with the build in Format Storage.
Any Ideas ??
Hold the volume button down while pressing the soft reset with the stylus on the back of the unit.
Alternatively, do Setting>System>Clear Storage and follow instruction there. This can be used if the device is still alive and responding to you.
Thanks
It didn't work
maybe the unit is defective
Ronv said:
Thanks
It didn't work
maybe the unit is defective
Click to expand...
Click to collapse
Sounds like it. If you hold the sound button downward while at the same time pressing the reset button at the back of the unit with your stylus and it doesn't hard reset or prompt you to hard reset on the screen, then there is something wrong. Contact support, see what they say.
ltxda said:
Sounds like it. If you hold the sound button downward while at the same time pressing the reset button at the back of the unit with your stylus and it doesn't hard reset or prompt you to hard reset on the screen, then there is something wrong. Contact support, see what they say.
Click to expand...
Click to collapse
are you holding the volume key down for a few seconds AFTER pressing the reset button.
I found that sometimes my Ameo wasn't very responsive, but did show up after a couple of seconds.
Regards
After a lot of tries I have manged to do HR
Now evrything is working fine
Thank you all

hardreset without a stylus

im trying to hardreset my p4350, but nothing is working.
i tried with an earring and i can't really feel the reset button in the hole on the bottom.... i can't get it to hardreset.. i hold down the two softbuttons which i finally figured out are the lines not the red and green and not ok/windows... anyway... i hold htem down, press the reset hole, then nothing.
do you do this with windows trying (and failing) to boot, or with the power off? i've tried it both ways with no sucess =(
so you also cannot softreset????
try a hardreset by "start - settings - delete storage (or so)" i guess.
but i cannot belive that you even cannot softreset. and when you can softreset - you should be able to hardreset
layla said:
im trying to hardreset my p4350, but nothing is working.
i tried with an earring and i can't really feel the reset button in the hole on the bottom.... i can't get it to hardreset.. i hold down the two softbuttons which i finally figured out are the lines not the red and green and not ok/windows... anyway... i hold htem down, press the reset hole, then nothing.
do you do this with windows trying (and failing) to boot, or with the power off? i've tried it both ways with no sucess =(
Click to expand...
Click to collapse
soft reset doesn't work either.. that button seems ot have no effect...
and i can't boot WM so i can't do ANYTHING
or i wouldn't be trying to hardreset =(
how far in are you supposed to press? for how long? how long to press soft buttons? pleeease help! i hate windows mobile for not having a safe mode or anything!!!
layla said:
how far in are you supposed to press? for how long? how long to press soft buttons? pleeease help! i hate windows mobile for not having a safe mode or anything!!!
Click to expand...
Click to collapse
holdin the softkeys for 5 sec and once pressing the reset button should do the trick.
but when nothing happens.....
simply throw off the battery for 10 secs, then put it again, press power button shortly and press softkeys and hold it. it will help you without reset!
layla said:
im trying to hardreset my p4350, but nothing is working.
i tried with an earring and i can't really feel the reset button in the hole on the bottom.... i can't get it to hardreset.. i hold down the two softbuttons which i finally figured out are the lines not the red and green and not ok/windows... anyway... i hold htem down, press the reset hole, then nothing.
do you do this with windows trying (and failing) to boot, or with the power off? i've tried it both ways with no sucess =(
Click to expand...
Click to collapse
The hole in the "bottom" ie. next to the charging / sync port is your microphone - please do NOT go poking around in there, or you will wind up with a non-working phone.
The reset button on a Wing is on the left side, directly below the volume slider. A paper clip or ball point pen should work, if you don't have a stylus.
Good luck!
qwkynuf
I erally, really hope that this is not the soulution.....
jsut kidding
qwkynuf said:
The hole in the "bottom" ie. next to the charging / sync port is your microphone - please do NOT go poking around in there, or you will wind up with a non-working phone.
The reset button on a Wing is on the left side, directly below the volume slider. A paper clip or ball point pen should work, if you don't have a stylus.
Good luck!
qwkynuf
Click to expand...
Click to collapse
then i may well have a non-working phone now!!! =( i went poking around in there a LOT with an earring and a paperclip X_X
ValdikSS said:
simply throw off the battery for 10 secs, then put it again, press power button shortly and press softkeys and hold it. it will help you without reset!
Click to expand...
Click to collapse
what will this do, exactly??
this will damage ur mic...nothing serious.....
layla said:
then i may well have a non-working phone now!!! =( i went poking around in there a LOT with an earring and a paperclip X_X
Click to expand...
Click to collapse
Were you able to get it to reset by using the correct button? If so, does your microphone still work - have you tried placing a call to see if the other person can hear you?
Good luck!
qwkynuf

Soft reset w/o opening cover possible?

Is there any way to soft reset the phone when it hangs(ie becomes completely unresponsive) without opening the back cover and pressing the red button?
(I know that hard reset is to hold volume buttons, call cancel button and then volume up button)
HD Tweak
If its not totally hung you can use a pgm called HD Tweak which puts another icon called HD reset on the start menu if you press this it will ask reset y/n select y and the device will reset.
Hope this helps.
Sure, just press and hold the power button (lower right corner) for a few seconds, and a screen will come out with several options. Click on "power off", that does exactly a soft reset the next time you turn on the device with the same button.
bpeu said:
Is there any way to soft reset the phone when it hangs(ie becomes completely unresponsive) without opening the back cover and pressing the red button?
(I know that hard reset is to hold volume buttons, call cancel button and then volume up button)
Click to expand...
Click to collapse
bpeu said:
Is there any way to soft reset the phone when it hangs(ie becomes completely unresponsive) without opening the back cover and pressing the red button?
(I know that hard reset is to hold volume buttons, call cancel button and then volume up button)
Click to expand...
Click to collapse
No way if it's completely unresponsive.
I find it easier to just remove the battery and then pop it back in given the fact that there's no stylus and I've already got the back cover off.
jakem said:
I find it easier to just remove the battery
Click to expand...
Click to collapse
I'm guessing that the op was trying to avoid removing the battery cover and therin stressing the little catches that hold it in place
either way,thanks for the tips guys,will no doubt be needing to do this myself soon as mine arrives tomorrow!
terrytpot said:
I'm guessing that the op was trying to avoid removing the battery cover and therin stressing the little catches that hold it in place
either way,thanks for the tips guys,will no doubt be needing to do this myself soon as mine arrives tomorrow!
Click to expand...
Click to collapse
Ah, good point. I assumed he found pressing the button difficult without a stylus or something small enough to fit in the hole.
Actually the reason I asked because I just bought the phone and dont want to scare my classmates by opening the backcover and resetting when it crashes. Uninformed crowds tend to wonder why would anyone buy a phone that isnt working properly. So I try to find an "elegant" way to reset it without attracting attention
bpeu said:
Is there any way to soft reset the phone when it hangs(ie becomes completely unresponsive) without opening the back cover and pressing the red button?
(I know that hard reset is to hold volume buttons, call cancel button and then volume up button)
Click to expand...
Click to collapse
Just drill a small hole in the battery cover
Tubgirl said:
Just drill a small hole in the battery cover
Click to expand...
Click to collapse
lol! That was a good one!!! lol lol!
Heh; I remember with one of the older palm models, some clever entrepreneur started selling replacement battery covers with a pre-drilled hole on ebay for a couple bucks apiece. "How to make your first million".
UncleBeer said:
Heh; I remember with one of the older palm models, some clever entrepreneur started selling replacement battery covers with a pre-drilled hole on ebay for a couple bucks apiece. "How to make your first million".
Click to expand...
Click to collapse
hmmm.. i dont now.

Windows buttons failure???

My windows button next to the home button does not work it has not fallen or anything. The start on upper left side on the screen doesnt work either! When I click on them I just come to an strange mode there it ask me if I want to lock the screen....
ok it seems nobody have a clue... then I maybee will softreset my HD2.
Did you managed to fix this?
My Windows button, back button and volume buttons all stopped working yesterday
I reset the phone. Now it works again
Did you have to do a hard reset or did yours start working with a soft reset?
just reseted it from the meny. I dont know the difference hard or soft. Im a noob hehe
janne303 said:
just reseted it from the meny. I dont know the difference hard or soft. Im a noob hehe
Click to expand...
Click to collapse
Soft reset is like turning phone off and on again.
Hard reset sets phone back to factory settings like you turned it on for the first time.
why are there still ppl that ask questions before they rebooted the phone......... god, thats rule nr. one xD

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