Gmail app not showing full mail - Hero, G2 Touch General

Hi,
Not sure if this is specific to the Hero or not, but I've started using the gmail app recently and there's a problem where it doesn't seem to be showing the full email and it appears truncated.
It doesn't happen to all messages, it just seems to be from successive emails from the same sender.
Has anyone experienced this?

Yes, it is Gmail (non-Hero) feature and you cannot turn it off. You should see the same clipping if you open the mail using a browser.

Odd! How am I supposed to see the email then?

Related

google mail app mailsend issue

Anyone having send/recieve issues with the gmail app?
I just tried sending a bunch of photos to a seperate account and recieved the message twice, but sending through the android email app over IMAP seems to send normally.
Can't for the life of me see what the problem is.
Hi, I just got my Magic a couple of days ago and I have noticed issues with google mail.
A couple of times now I have checked the mail through the google mail icon on my phone and it has shown Inbox (1) but just doesn't download the message to my phone.
I have tried sync'ing it but it just takes forever to come down. No issues with signal at the time so not really sure what is wrong. One time the email did turn up after I manually sync'ed about 5 times and the other time I logged onto my google mail via the browser rather then the app and read the email, (that email never did arrive on my phone!?)
Hopefully some kind email genius will come along and help us both ;0)
Well I've noticed after setting the email account up through the android app that gmail seems to sync properly now and notify about new mails, though I haven't gotten around to testing if the send is working properly or not on the gmail app.
Incidentally I also switched down to 2G to save battery, but I don't think that'd have an impact...

Emails mark as unread goes back to being unread

I configured my work email to work with Nexus One's stock email app. I can download emails from the server, but there's a problem.
In the case of most messages, whenever I mark them as read, they are marked as unread again whenever I update my mail account from the server.
I deleted and configured this account 3-4 times already, but it's always the case.
Any fix?
EDIT:
When I configure it for the firs time, all the emails are unread. There are the ones that I actually open and they won't revert back to being unread. However, the ones that I just marked as read (with the "Mark Read" button while they are selected) revert back to being unread
same thing.
i thought it's something wrong with the email server (i have some live.com and hotmail.com email accounts installed). no problems with the gmail accounts tho.
to solve this annoying problem (if unread then you's keep receiving notifications), i have to open every single emails to actually 'read' them.
i am looking for a better way to solve this.
jarude said:
same thing.
i thought it's something wrong with the email server (i have some live.com and hotmail.com email accounts installed). no problems with the gmail accounts tho.
to solve this annoying problem (if unread then you's keep receiving notifications), i have to open every single emails to actually 'read' them.
i am looking for a better way to solve this.
Click to expand...
Click to collapse
This is a bit offtopic, but do you find it slow to fetch messages too? My iPod Touch downloads messages for the same account faster
I have exactly the same problem on my N1..
If anyone knows how to fix, please tell us too. thanks.
p.s. I don't think it's problem at mail server, it should be the email app problem for sure. Because I using pop3. the read/unread status is handle at email client app.
shirato said:
I have exactly the same problem on my N1..
If anyone knows how to fix, please tell us too. thanks.
p.s. I don't think it's problem at mail server, it should be the email app problem for sure. Because I using pop3. the read/unread status is handle at email client app.
Click to expand...
Click to collapse
Yep. My iPod Touch downloads the mails from the same server without any issue
I mentioned this before on another thread but I use my main Gmail to poll all my POP3 accounts which are then pushed to the Gmail App labelled. I don't use the Email App at all.

Gmail Solution

Here it is. Go Into your Gmail settings on your desktop computer. click on settings in the upper right corner, click on Forwarding and POP/IMAP, disable IMAP and enable POP for all email. I also selected delete Gmail when accessed with POP.
This solves the problem with email notification not disappearing immediately after you click on the email, it gets you all your email promptly and it does not show emails in your inbox, for ex. you have 3 unread emails, you go to check and there are not any? So it fixes that issue. It syncs perfectly with the desktop sever. I had constant problem with above issues. So yeah the culprit seems to be IMAP. I tested this on Froyo and 2.1 Vanilla. Works for both. I imagine it will work on Sense too.
I just noticed this problem last night.. the Gmail Unread Count widget tells me 6 new emails, the Gmail app says Inbox (6) at the top, but there are no unread messages! Going to Gmail on my desktop shows no mention of these 6 supposedly unread emails.
Just tried your trick, but the problem's still there. Running Froyo here.
pakraider said:
I just noticed this problem last night.. the Gmail Unread Count widget tells me 6 new emails, the Gmail app says Inbox (6) at the top, but there are no unread messages! Going to Gmail on my desktop shows no mention of these 6 supposedly unread emails.
Just tried your trick, but the problem's still there. Running Froyo here.
Click to expand...
Click to collapse
I'm in the US, maybe that makes a difference. Also on stock froyo. It works perfect now. Make sure you have changed your settings correctly. I checked settings again and posted information is correct.
pakraider said:
I just noticed this problem last night.. the Gmail Unread Count widget tells me 6 new emails, the Gmail app says Inbox (6) at the top, but there are no unread messages! Going to Gmail on my desktop shows no mention of these 6 supposedly unread emails.
Just tried your trick, but the problem's still there. Running Froyo here.
Click to expand...
Click to collapse
Check your labels at SPAM box.
kamasi36 said:
This solves the problem with email notification not disappearing immediately after you click on the email, it gets you all your email promptly and it does not show emails in your inbox, for ex. you have 3 unread emails, you go to check and there are not any? So it fixes that issue.
Click to expand...
Click to collapse
So what exactly is the gmail problem that requires this solution? Your description is quite convoluted and confusing. Email notification not disappearing when you expect it to, or messages not showing in your inbox? Either way seems to me like nxt says. Probably just a case of your mail being hidden in your SPAM label.
Notification tells me there is new gmail. I tap the notification and read the mail. Return to home screen and notification has gone. Bog standard and it works perfectly fine for me.
kamasi36 said:
I'm in the US, maybe that makes a difference. Also on stock froyo. It works perfect now. Make sure you have changed your settings correctly. I checked settings again and posted information is correct.
Click to expand...
Click to collapse
I'm in the U.S. too, on T-Mo.
I tried the old 'lets reboot and see what happens', and now it's all working perfectly. Thanks for the tip!
Does no-one else use gmail push via the normal email app?
androidforums.com/motorola-droid/36326-how-get-push-gmail-email-app.html
I guess there's a lack of features when compared?
pakraider said:
I'm in the U.S. too, on T-Mo.
I tried the old 'lets reboot and see what happens', and now it's all working perfectly. Thanks for the tip!
Click to expand...
Click to collapse
Cool. Good you figured it out. I'm glad helped out someone. I couldn't figure out why everytime I checked my inbox there wouldn't be any messages. I went to desktop and saw the messages in my inbox that I had already read. Also once you click on notification you have to hit back arrow to get the notification to disappear. Solved that as well.
logger said:
So what exactly is the gmail problem that requires this solution? Your description is quite convoluted and confusing. Email notification not disappearing when you expect it to, or messages not showing in your inbox? Either way seems to me like nxt says. Probably just a case of your mail being hidden in your SPAM label.
Notification tells me there is new gmail. I tap the notification and read the mail. Return to home screen and notification has gone. Bog standard and it works perfectly fine for me.
Click to expand...
Click to collapse
+1
This happens to all versions of android. Its just not syncing with gmail correctly, so you phone shows no new emails, but says thier is 5 unread. If you log on to gmail you will see emails you marked as read unread. All you got to do to fix is to mark them as read from within gmail web client.
McFroger3 said:
This happens to all versions of android. Its just not syncing with gmail correctly, so you phone shows no new emails, but says thier is 5 unread. If you log on to gmail you will see emails you marked as read unread. All you got to do to fix is to mark them as read from within gmail web client.
Click to expand...
Click to collapse
Set it to POP and it fixes that issue. I don't get that anymore. Everything is working perfectly now.
McFroger3 said:
This happens to all versions of android. Its just not syncing with gmail correctly, so you phone shows no new emails, but says thier is 5 unread. If you log on to gmail you will see emails you marked as read unread. All you got to do to fix is to mark them as read from within gmail web client.
Click to expand...
Click to collapse
What do you mean by "Phone....says there is 5 unread". I assume you mean the Gmail client on your phone lists them in BOLD? If so, how can you say in the next breath "If you log on to gmail you will see emails you marked as read unread" ? You have just said they are unread on the Phone side, so why would you expect to see them as marked read in gmail web client.
I can toggle messages on the phone between read and unread and within a few seconds the changes are reflected in the gmail web client. So all good here.
Perhaps it can happen to all version but it does not happen to everyone. If it was a widespread issue, I think we would be hearing a lot more fuss about it. My Gmail works fine and does not do what you describe. I have IMAP enabled.
logger said:
So what exactly is the gmail problem that requires this solution? Your description is quite convoluted and confusing. Email notification not disappearing when you expect it to, or messages not showing in your inbox? Either way seems to me like nxt says. Probably just a case of your mail being hidden in your SPAM label.
Notification tells me there is new gmail. I tap the notification and read the mail. Return to home screen and notification has gone. Bog standard and it works perfectly fine for me.
Click to expand...
Click to collapse
+1
Honestly, the stock GMail app works like a charm for me; I haven't had to do any changing on my accounts. Heck, I was able to sync my University of Phoenix e-mail account as we use GMail as well.
Easy fix
All you have to do is select on labels, go to all mail, it will show a message you have previously read as unread. Then just mark it read again and problem is solved.
logger said:
What do you mean by "Phone....says there is 5 unread". I assume you mean the Gmail client on your phone lists them in BOLD? If so, how can you say in the next breath "If you log on to gmail you will see emails you marked as read unread" ? You have just said they are unread on the Phone side, so why would you expect to see them as marked read in gmail web client.
I can toggle messages on the phone between read and unread and within a few seconds the changes are reflected in the gmail web client. So all good here.
Perhaps it can happen to all version but it does not happen to everyone. If it was a widespread issue, I think we would be hearing a lot more fuss about it. My Gmail works fine and does not do what you describe. I have IMAP enabled.
Click to expand...
Click to collapse
This has happened to me on a few occasions too. What he means is that when you get a Gmail notification THEN you check it with your phone and lets say you delete it with your phone. However, the next time you get sent an email and get a notification, when you check your gmail it will list your unread emails as (2) instead of (1). When you go into your gmail application to check, it also says unread (2), BUT you will only see one email.
Now if you go and check your Gmail using your computer, you will see both the emails, the one you read then deleted and the one you just received.
I know this is not a widespread problem because this has happened intermittently to me and has not happened for a while.
But good job on finding a fix for those that do suffer this small but annoying sync problem.
Zephyron said:
....When you go into your gmail application to check, it also says unread (2), BUT you will only see one email.
Click to expand...
Click to collapse
This is the bit where you guys have me confused. The only way I can tell unread messages in the gmail on my phone is by the bolding and the corresponding number in brackets in the header. So I cannot see how you can get the conflicting info within the gmail app itself on the phone?
Inbox (2)
Reply to thread Gmail Sol....
eBay Saved Search: Nexu...
Reply to thread 'Anyone...
Digest for setting-profile
Clearly I am missing something obvious. I can conceive how the Gmail notification bar indicator count could differ. But I cant see where you see the difference within the android gmail app itself. Is it that you get a different number of bold messages to the number in brackets?
In any case - main thing is you got the problem sorted I guess.
I used to get the gmail error but since upgrading to 2.2 beta it works so smoothly now.
Why are you redirecting your gmail account to the email application through exchange anyways?
The gmail application supports push.
logger said:
This is the bit where you guys have me confused. The only way I can tell unread messages in the gmail on my phone is by the bolding and the corresponding number in brackets in the header. So I cannot see how you can get the conflicting info within the gmail app itself on the phone?
Inbox (2)
Reply to thread Gmail Sol....
eBay Saved Search: Nexu...
Reply to thread 'Anyone...
Digest for setting-profile
Clearly I am missing something obvious. I can conceive how the Gmail notification bar indicator count could differ. But I cant see where you see the difference within the android gmail app itself. Is it that you get a different number of bold messages to the number in brackets?
In any case - main thing is you got the problem sorted I guess.
Click to expand...
Click to collapse
Basically the number in the brackets show you have 2 unread emails but your phone gmail client isn't showing any unread messages. They are all gray and read. Then if you log on to the web client you will see 2 unread messages.
Its just a simple sync issue.
Better solution to the sync issue (where for example the phone says Inbox(2) but shows no unread messages):
Manage applications, filter all, Gmail Storage. Clear data. Then re-open Gmail and let it resync. This always fixes it for me.
I only ever get this problem after a) flashing a new ROM or backup, or b) turning on a phone I haven't used in a while.

Stock email app problems

I'm having a strange problem with the stock email app (not the gmail one). I've set it up to download mail using pop (set to leave messages on the server) from a gmail account which it does but as soon as I read one of the messages or refresh the inbox then all the e-mails in the inbox vanish. They don't seem to exist anywhere on the device.
I've tried numerous times deleting the account, clearing the data and recreating it but the problem still exists. I'm not using the Samsung hub.
Is anyone else experiencing this?

Email notifications from Gmail app not always working.

I don't know if I am missing a setting but many times I will have no email notification and there are new unread emails in the gmail app. I have exchange and gmail addresses setup and I think it happens with all of them or it is just the exchange emails.
I went into all the gmail email settings and selected notification for every email and not just once, the exchange emails do not have this option. I also have vibrate selected but I feel no vibration when they come in. I put the gmail app on priority notification but that didn't help.
I have a 5X also that worked perfectly up until the December update, then my email notifications broke on that phone. I ordered a 6P because I wanted to try it out and I did not accept the December update thinking that was the problem but the 6P has the same email notification issue.
Anyone else getting intermittent email notifications? Is there a setting I am missing or something? Could this be because of doze?
Thanks
Raistlin1 said:
I don't know if I am missing a setting but many times I will have no email notification and there are new unread emails in the gmail app. I have exchange and gmail addresses setup and I think it happens with all of them or it is just the exchange emails.
I went into all the gmail email settings and selected notification for every email and not just once, the exchange emails do not have this option. I also have vibrate selected but I feel no vibration when they come in. I put the gmail app on priority notification but that didn't help.
I have a 5X also that worked perfectly up until the December update, then my email notifications broke on that phone. I ordered a 6P because I wanted to try it out and I did not accept the December update thinking that was the problem but the 6P has the same email notification issue.
Anyone else getting intermittent email notifications? Is there a setting I am missing or something? Could this be because of doze?
Thanks
Click to expand...
Click to collapse
I'm beginning to think that it's an Exchange Server 2010 issue...as I've noticed that all hosted Exchange providers are going to be migrating to an Outlook.com environment. If your Exchange Server provider is on 2010, they'll likely be migrating you over the next 3-6 months...
If you want this before that time, you'll need to move your Exchange email manually to Outlook.com and be responsible for your email backups.
I believe that the same holds true for corporate Exchange environments.
Sent from my Nexus 6P, #WhiteUIsMustDie, #EndDarkAppOppression
I'm also getting lack of notifications from the GMail app (official) and it's kind of annoying. Any Fix?
Count me in. Tried a clear cache in Gmail, tried phone wipe cache but no difference.
I've seen similar problems around. I have my gmail IMAP accounts and 3 POP accounts and none of them syncs. I have to manually refresh the gmail app.
I'm another user with the issue. stock gmail and not rooted.
No notifications, wonder if gmail is having issues.
It has to be something on Google's end. As of yesterday, I'm having the issue with both gmail and inbox. Tried clearing data, disabling & reenabling sync, etc.. My wife has been complaining about exchange issues since last week.
Check to make sure you have gmail syncing on in accounts under the phone settings. Also make sure you did not turn off notifications from the app manager.
I am experiencing this also. I think other google push notifications are flaky too. I know my Google Opinion Rewards app has stopped notifying me. I open the app and that is when I see surveys.
Sent from my Nexus 6P using Tapatalk
I am seeing this issue on both Nexus 6P and 5X, with both exchange accounts, and actual Gmail accounts
Another thing I find odd is this... I use Nova Launcher with unread counts. Nova will show me I have an unread message, but I never get notified from Inbox.
Sent from my Nexus 6P using Tapatalk
I too am having this issue, I was thinking it was an issue with Google Fi being that I noticed the issue about the time when they replaced my SIM card due to another issue. But now this sounds like it might be a bigger issue.
I just went into the mail app, then to my google account, I then disabled and re-enabled notifications and for the last half hour or so I have been receiving alerts for mail. can someone else test and see what your results are?
EDIT: I may have spoken too soon, I just received 2 emails and didn't receive alerts.
I am going to have to resort to using a third party email app, downloaded cloudmagic and setup my hotmail on it and notifications are working fine with that app. No gmail notification but when I open the Gmail app there is the new unread email. This is happening with exchange and gmail accounts.
Did a Google search and it appears this is a pretty wide spread issue with Nexus 6p and 5X owners.
Raistlin1 said:
I am going to have to resort to using a third party email app, downloaded cloudmagic and setup my hotmail on it and notifications are working fine with that app. No gmail notification but when I open the Gmail app there is the new unread email. This is happening with exchange and gmail accounts.
Did a Google search and it appears this is a pretty wide spread issue with Nexus 6p and 5X owners.
Click to expand...
Click to collapse
I am a Moto X Pure owner and I've seen a couple MXPE users complaining about the same. So it's not device oriented, more a "stock" Android issue. At least as I haven't seen other device users having the same problem.
It's really frustrating as I have 4 e-mail accounts and I'm not used to checking them manually.
I went to Settings->Accounts and I disabled auto-sync, then re-enabled it. I got one mail on time after that, but at the time the screen was on. So can't be sure if it helped or not.
Same issues with devices running 6.0.1 but older devices running 5.1.1 have no issues at all. Gmail, IMAP, Nine all have delayed notification or no notifications unless I manually check and sync.
Here's a link to the to the issue tracker if anyone wants to star and comment to get this some more attention.
https://code.google.com/p/android/issues/detail?id=197805
Just bought a new nexus 6p and set it all up. Using the default gmail app for all my accounts and I'm getting notifications for all other accounts except for gmail. It's strange. I get instant notifications for the same gmail account on my BlackBerry no issues. So it is an issue with the gmail app for Android. When can we expect a fix?
Sent from my Nexus 6P using Tapatalk
Mine has been good since disabling and re-enabling notifications under my account in the mail app, some messages seem to be delayed but I am getting alerts.
Open the mail app, open settings, select your email account, 3rd item down should be notifications and it should be turned on, touch it to turn it off, let it sit a few moments to register the change, touch it again to re-enable notifications. Repeat this for all email accounts (I also cleared the mail apps data in the main settings>apps menu) and I am working again.
please report back if this helped.
Has been confirmed as an issue by the Gmail development team:
------------------------------
Project Member #65 ssingamc.. @google.com
Hi,
We have passed this defect on to the development team and will update this issue with more information as it becomes available.
Thanks
Status: Assigned
Cc: ssingamc.. @google.com
Labels: Defect-26359978
Cloudmagic seems to be the only app that has consistent notifications. Tried bluemail and typeapp and even those didn't work, cloudmagic is ok but it doesn't have the ability to swipe to the next email when inside a message.
same issue here. any news?

Categories

Resources