Hero just rebooted itself... - Hero, G2 Touch General

I left it charging all night, then this morning I took the usb lead and connected it to my laptop to copy some songs over. I unplugged it and then left it 30 mins and got it out on the train to listen to them. Anyway it just rebooted suddenly, showed "hero" and then a reddish icon showing a battery so I took it out and put it back in and it works. Any idea what caused it?

Mine has rebooted itself on a couple of occasions but only after it had run for more than a week without a soft reset. My WinMo phone has to be soft reset at least once a day so I'm not complaining.

TheBrit said:
Mine has rebooted itself on a couple of occasions but only after it had run for more than a week without a soft reset. My WinMo phone has to be soft reset at least once a day so I'm not complaining.
Click to expand...
Click to collapse
Hi, thanks for the answer. Does this happen often? I've had my phone for over 2 months now and this is the first time it happened. The icon definitely looked battery related. Has anyone else had this problem, as I'm wondering whether to send it back or get a replacement battery or something

I wouldn't worry too much about it.

nothing to worry about.. think this gonna happen if you dont reboot the device manually for a long time (lets say at least a week).. mine does it also from time to time, not really often.. its okay

Mine was funny last night. It had over 80% charge and when I ckecked for email it was off. Tried to switch on and it wont. I took the battery out for a couple of seconds and back in. It was alright. Few hours later My home and other screens defaulted for no reason. Never happened before!
Hero gets funny now and then! It probably wants to ignore all our commands and over rule anything it doesnt like.
For your info, I am on latest MCR and radio .......6.18
Network:3 UK
PS: I dont know if altering APN has anything to do. I changed APN from three.co.uk to (3Internet;three.co.uk;3UK) without brackets.
I had to do it like that because Hotmail will only connect via 3Internet and moddediskoot for Skype will only connect via three.co.uk and thridly sipdroid will connect via any.

Related

**Very important, no text or calls!

so maybe like an hour ago, my phone decided to stop working. i've restarted twice and deleted texts. my text messages just sit in the out going box. one friend got the message 8 times, but my phone said it hadn't even sent yet. i also only sent it once. so i'm worried as to how many times my other friend got a message that i've sent about 5 times.
i tried calling 2 people and it wont connect. is it my phone or it t-mobile being weird? i really need my phone as i have a date tonight, so if i could get some help fast that would be wonderful. i do not want to do a hard reset and lose everything, but if that is what needs to be done i guess i can do it.
Unfortunately, when a phone starts acting up, if soft reseting doesn't work, a hard reset is usually the only answer. Unless it's phone hardware issues...
You can try to uninstall tweaks and programs and see if it's one of them causing the problem... have you changed your ROM radio by any chance?
it fixed itself after about 2 hours

Still have 100% Awake after Sprint MR? Report in!

I know I'm not alone with this and I think it's getting ignored because most people don't have the problem.
Even after the MR, I'm still having 100% Awake problems.
Yesterday I did the following.
1. Flashed back to stock rom.
2. Allowed the phone to perform the OTA MR update
3. Updated PRL and Profile.
4. Rooted phone using asroot2 process.
5. Installed Optimized/Zipaligned Apps found in this forum.
I then installed a random selection of my preferred apps. I did not log into any of the social networks on the phone itself. Facebook, Twidroid, Peep, Seemic are all on the phone but either not logged into or not set to update automatically. GPS is on, bt and wifi are not.
The only widgets I'm running is the normal clock/weather, big calendar, music player, and gps/wifi/bt toggles. Everything else is shortcuts and such. I'm using Gmail app for my mail, the stock messaging app for sms, and the stock browser. I'm syncing with Google for mail, contacts, and calendar. I have no other email accounts set up.
This was the 3rd time going through this process. The phone lasts roughly 24 hours with great low awake times, then suddenly starts climbing. A reboot will of course reset it so it shows 100% awake.
Things I've tried.
Installed Spare Parts and sorted by all sorts of things. Android System seems to be the biggest offender. Real vague.
Installed the Terminal app and tried to run top. Nothing seems to be taking up an abnormal amount of CPU but I don't know how accurate this thing is.
Obviously I've tried this 3 times and attempted to keep all widgets and other things that constantly update away from use but it doesn't stop.
I have shied away from task killers seeing how that's the normal reaction in this forum, that they're bad and I'm not sure they are a good idea.
My buddy has the exact same phone, way more widgets and things running, and his has been running for days without ever going over 25% Awake. We've went through all of our setting and installed apps and widgets etc, and cannot find a good reason for this.
I'm hoping to get some recognition for the problem. Maybe if others have the problem, we can try to see if we can come up with a fix.
Suggestions
Check the apps you have installed, some of the ones i liked say they 'keep the phone from sleeping' during installing. Just because you aren't running an app doesn't mean it's not running in the background. I would suggest you uninstall ALL external apps and test your phone for 24 hours after a full charge and see if that is the problem.
Another problem i had was i never gave my battery the proper charge when i bought the phone. I got much better performance from my batter by running it down to where it would not turn on then completely charged it without interruption. I repeated this 3 times in a row and my battery lasts much longer now.
I would also suggest to flash your phone with the fresh ROM .6b After doing this my phone was amazingly fast and excellent sleep times.
Currently Pulled Status:
After 48:15:00 Up Time Only Awake Time 13:01:00 (27%)
I'm aware of that app thing but I will say that I haven't installed any apps to speak of today. The only thing I installed today was a widget for turning the ringer off but I uninstalled that. Of course, that *could* be the problem.
Other than that, I haven't installed any apps today so you'd think that anything that would cause 100% Awake would have happened yesterday as well. Granted, that's an assumption and something best proven so tonight I will flash to stock + the OTA MR and leave it alone. We'll see if the phone with zero apps installed in basically stock form flips to 100% awake tomorrow or not.
I tried Fresh yesterday and it made no difference. Granted, I put it on top of a phone that already was at 100% Awake but still. I also don't care for what's installed/removed on the rom either. I would love to have my stock rom + rooted + removed apps + optimized apps and call it a day. I can hope right?
I was having the same problem as you...
I did a factory data reset after I applied the MR.
Then rooted
Then installed fresh .6
my phone has been sleeping like a baby ever since (over 1 week now).
Hope that helps...
andybars said:
I was having the same problem as you...
I did a factory data reset after I applied the MR.
Then rooted
Then installed fresh .6
my phone has been sleeping like a baby ever since (over 1 week now).
Hope that helps...
Click to expand...
Click to collapse
I tried Fresh .6b but it didn't help. Granted, I applied it after the 100% awake problem hit. I don't really care for Fresh though.. but I might try it after I do a few experiments.
Bah.. I gave up on the experiment idea and went ahead and did this.
Flashed to stock
OTA MR upgrade
Rooted
Flashed Fresh .06 ROM
Flashed Optimized/Zipaligned apps
Only apps installed are Seesmic, SMS Backup & Restore, and Call Logs Backup & Restore.
I will leave it at that for now. It will get a full charge tonight and hopefully I'll see more than a 24 hour run of good idle time.
I can say that sms problem is also persists.
And i found out that i have SMS problem only when there is 0 in incoming number. If sender have number without ZERO - it works just fine.
Nice fix from sprint -) I think they do not test it at all
kajama said:
I can say that sms problem is also persists.
And i found out that i have SMS problem only when there is 0 in incoming number. If sender have number without ZERO - it works just fine.
Nice fix from sprint -) I think they do not test it at all
Click to expand...
Click to collapse
I am running the MR + rooted, and have *NO* issues whatsoever with texting... and I have sent and received plenty of messages to/from people with a zero in their phone number.
x99percent said:
I am running the MR + rooted, and have *NO* issues whatsoever with texting... and I have sent and received plenty of messages to/from people with a zero in their phone number.
Click to expand...
Click to collapse
Could be a total coincidence but I was texting someone with a zero in their number when my awake time started climbing. But I had also been texting all morning with another person with a zero in their number and it waited until around 3:30 to start acting up.
sph33r said:
I will leave it at that for now. It will get a full charge tonight and hopefully I'll see more than a 24 hour run of good idle time.
Click to expand...
Click to collapse
make sure you look for the following
settings>applications>deveolopment
(uncheck stay awake)
if this is checked, your phone WILL NOT SLEEP when plugged in.
to avoid any silliness make you check the awake time when it is NOT plugged in.
...Just sayin
x99percent said:
I am running the MR + rooted, and have *NO* issues whatsoever with texting... and I have sent and received plenty of messages to/from people with a zero in their phone number.
Click to expand...
Click to collapse
I have this problem on 2 updated Hero.
kajama said:
I have this problem on 2 updated Hero.
Click to expand...
Click to collapse
What problem? I said I had no problems..?
x99percent said:
What problem? I said I had no problems..?
Click to expand...
Click to collapse
I understood your message, but i STILL have SMS problem on 2 HERO after MR update. Thats a pitty
Well folks, I thought I had the problem licked but last night it came back. On Monday morning, I did the following:
1) RUU back to stock
2) applied voice mail and MR update
3) rooted phone and applied optimized apk & clear screen mod
It was working so well until last night when I was playing with the wireless and wired tether apps. After I *uninstalled* those apps, the phone would not go back to sleep. I'm getting sick of this but will not be resetting my phone. Hopefully an update will come out soon to resolve this.
Yesterday I decided I didn't care for the Fresh .6 rom and went back to my experiment idea.
I flashed the stock RUU back onto it, let it do the OTA update for the firmware, and then installed only Handcent and Seesmic to keep from using the stock SMS/twitter clients just in case.
I signed into Google for my Gmail, contacts, and calendar and left all the update settings alone. I turned on GPS satellites, and I signed into the Facebook integration on the phone so I could get the photos/bdays/status updates in People.
That's all I did. No rooting, no additions, nothing. I removed all widgets except for the clock/weather and the big calendar. Everything else was deleted, I only have the 6 shortcuts on the first home screen.
I went to bed with between 1:15-1:30 awake time. I woke to 4:45 wake time and climbing. Sometime around 5am it stopped being idle and is now climbing steadily toward 100% awake time. Obviously I wasn't using the phone, I received no phone calls or text messages, and it was charging.
This is frustrating.
sph33r said:
Yesterday I decided I didn't care for the Fresh .6 rom and went back to my experiment idea.
I flashed the stock RUU back onto it, let it do the OTA update for the firmware, and then installed only Handcent and Seesmic to keep from using the stock SMS/twitter clients just in case.
I signed into Google for my Gmail, contacts, and calendar and left all the update settings alone. I turned on GPS satellites, and I signed into the Facebook integration on the phone so I could get the photos/bdays/status updates in People.
That's all I did. No rooting, no additions, nothing. I removed all widgets except for the clock/weather and the big calendar. Everything else was deleted, I only have the 6 shortcuts on the first home screen.
I went to bed with between 1:15-1:30 awake time. I woke to 4:45 wake time and climbing. Sometime around 5am it stopped being idle and is now climbing steadily toward 100% awake time. Obviously I wasn't using the phone, I received no phone calls or text messages, and it was charging.
This is frustrating.
Click to expand...
Click to collapse
did you just totally ignore my post or what?
johnsongrantr said:
did you just totally ignore my post or what?
Click to expand...
Click to collapse
Yes I ignored it because it did not pertain to the issue at hand. If you had read my entire post, you would see that it had, on all previous times, went from idle to 100% awake while off the charger. Last night was the first time it ever went awake in the middle of the night and it only happened 3 hours before I woke up meaning that it had been on the charger for 5 hours previous without being awake.
Also, that option isn't even checked by default. The only way it would be checked is if you were too stupid to read the text next to it. Needless to say, mine is not checked.
So no, never once in the time of having his phone has that setting been turned on. This issue is not related to your post in the least.
sph33r said:
Yes I ignored it because it did not pertain to the issue at hand. If you had read my entire post, you would see that it had, on all previous times, went from idle to 100% awake while off the charger. Last night was the first time it ever went awake in the middle of the night and it only happened 3 hours before I woke up meaning that it had been on the charger for 5 hours previous without being awake.
Also, that option isn't even checked by default. The only way it would be checked is if you were too stupid to read the text next to it. Needless to say, mine is not checked.
So no, never once in the time of having his phone has that setting been turned on. This issue is not related to your post in the least.
Click to expand...
Click to collapse
well just for ****s and grins.... retest with it not being plugged in. just to rule out even the remote possibility of that being the issue.
EDIT: also if you are really hard set on figureing out what is causeing it do a stock RUU, then update it.... then don't touch it... at all, no market apps, no enableing anything.... then test
if good, then add a variable.... use scientific method of figureing out what is wrong. Don't just test with a random set of variables and hoping someone might guess at what might be the issue.
from the information you gave.... my money is on the charger causeing it. I may be just totally wrong, but my track record is being right most of the time with this type of troubleshooting.... but if you want a second opinoin... by all means... and a tip of the hat to you sir
johnsongrantr said:
from the information you gave.... my money is on the charger causeing it. I may be just totally wrong, but my track record is being right most of the time with this type of troubleshooting.... but if you want a second opinoin... by all means... and a tip of the hat to you sir
Click to expand...
Click to collapse
I'd say you're wrong because I'm not experiencing the issue at all.
Since the OP's phone and my own are similarly modded, I'm thinking that it has something to do with his own personal info (contacts, calendar, etc.)... because I have NO issues.
I use HTC Peep to update/view Twitter.
I use Handcent for SMS/MMS.
In contrast to the OP's phone, my phone has a ton of stuff installed (25 free apps from the Market, last I checked)... yet my awake times are consistently <30%.
johnsongrantr said:
well just for ****s and grins.... retest with it not being plugged in. just to rule out even the remote possibility of that being the issue.
EDIT: also if you are really hard set on figureing out what is causeing it do a stock RUU, then update it.... then don't touch it... at all, no market apps, no enableing anything.... then test
if good, then add a variable.... use scientific method of figureing out what is wrong. Don't just test with a random set of variables and hoping someone might guess at what might be the issue.
from the information you gave.... my money is on the charger causeing it. I may be just totally wrong, but my track record is being right most of the time with this type of troubleshooting.... but if you want a second opinoin... by all means... and a tip of the hat to you sir
Click to expand...
Click to collapse
Except, again.. of the 4 times I've reloaded this and had the 100% awake time, only once has it happened on the charger. So I find that theory a bit weak. I suppose it could be, but still.. seems a bit odd that, for instance, it would wait until 3:30 in the afternoon (7 + hours after coming off the charger) to act up.
I'm currently stock + 2 apps which should eliminate the supposed leak with the SMS that some people still claim is happening. But I will flash the stock RUU and then the OTA MR and leave it alone. I'm still going to use the functions of the phone though. I see no reason why syncing with Google or facebook or using peep should matter since those are on the phone from the get-go and intended to be used. I'm sure everyone on here who has no problems at all has a lot more things turned on than I do right now.
For instance, X99Percent and I have compared settings. He has WAY more widgets running, WAY more programs installed, and is signed into all the social networks. Yet he can use his phone for days with normal idle time. I might make it 24 hours, or in the case of yesterday, about 14 hours, before going to 100% awake.
I'm convinced it has a lot more to do with something wrong with the phone itself or a software bug than anything else. And if you notice, I'm not alone in this problem, there's others complaining about it on here and on PPCGeeks.

suddenly rebooting several times...

hi all,
i have my TD2 now for some months and it already happened several times that it reboots automatically. Not just once, but several times in a row and after 4, 5 or more reboots it comes to the screen to input the pin...
I do not know how this is triggered but it is very annoying!
I use WM6.5 and some user programs like TD2 Tools (2d), MobiReg, NaviComputer, KeePass, Free42 Decimal,...
The TD2 Tools info screen gives: ROM 2.16.404., Manila 2.1.19193517.2, OS Kernel version 5.2.21869
Is this problem known to anybody? Looking forward to your advice!
Not sure what the cause could be but a hard reset mey be the only fix.
Hi,
After 13 months, I'm now getting this spontaneous rebooting for about 4 times on the trot. It can happen mid-call or just whilst it's sat syncing with my PC. The reboot always seems to happen about 10 seconds after Sense has started.
I am on Stock WWE HTC 2.53 and Radio as per below. I haven't changed anything recently but this started happening yesterday. I did think it was connected with my SD card but I've swapped it for another good one of different capacity and no go either.
I have also tried a hard reset. This didn't fix it either as the rebooting started again after about 10 mins. All I had done was reached setting up a partnership and syncing.
I'm worried that my hardware may be damaged, though I don't understand how.
Really worried now.
John
PS My Diamond2 has just rebooted 4 times whilst I type this and it's connected via USB.
japester36 said:
Hi,
After 13 months, I'm now getting this spontaneous rebooting for about 4 times on the trot. It can happen mid-call or just whilst it's sat syncing with my PC. The reboot always seems to happen about 10 seconds after Sense has started.
I am on Stock WWE HTC 2.53 and Radio as per below. I haven't changed anything recently but this started happening yesterday. I did think it was connected with my SD card but I've swapped it for another good one of different capacity and no go either.
I have also tried a hard reset. This didn't fix it either as the rebooting started again after about 10 mins. All I had done was reached setting up a partnership and syncing.
I'm worried that my hardware may be damaged, though I don't understand how.
Really worried now.
John
PS My Diamond2 has just rebooted 4 times whilst I type this and it's connected via USB.
Click to expand...
Click to collapse
I'd have to say that if you've hard reset and are on stock ROM, it would definitely indicate a hardware issue, as if something was triggering the soft reset button. Has the device gotten wet or anything?
Thanks for the reply. No not got wet or anything out of the ordinary. It started just last night whilst it had been sat for about 6 hours plugged into the HTC mains charger.
Looking at it more closely, it seems to happen 5 seconds after the data connection comes up. I guess Sense is checking the weather.
It has done 10 reboots now consecutively but every now and then it just seems to behave. This morning it was fine whilst I was out but it has been having rebooting episodes ever since I go home.
Oh well, I'll wait and see for a while and then panic. No money and the warranty won't be much use after a year........ Hmmmmm going to find the paperwork to check what the warranty actually is.
John
japester36 said:
Thanks for the reply. No not got wet or anything out of the ordinary. It started just last night whilst it had been sat for about 6 hours plugged into the HTC mains charger.
Looking at it more closely, it seems to happen 5 seconds after the data connection comes up. I guess Sense is checking the weather.
It has done 10 reboots now consecutively but every now and then it just seems to behave. This morning it was fine whilst I was out but it has been having rebooting episodes ever since I go home.
Oh well, I'll wait and see for a while and then panic. No money and the warranty won't be much use after a year........ Hmmmmm going to find the paperwork to check what the warranty actually is.
John
Click to expand...
Click to collapse
Try removing your cities in your weather tab and maybe play with your network settings in Phone\Menu\Band
Amazing! I was just about to post that switching to GSM only had stopped the rebooting.
This could only be temporary as I use a lot of HSDPA speed data. I decided to reflash the radio and now it seems fine on 3G. I'll keep an eye on it and report back in 24 hours.
I was thinking back to yesterday. There was a time when the wall charger was unplugged from the wall socket before removing the usb connector from my phone. Could that have caused a spike?
Thanks Bruce for taking an interest and the helpful advice.
Cheers
John
PS Cautiously happy now
japester36 said:
Amazing! I was just about to post that switching to GSM only had stopped the rebooting.
This could only be temporary as I use a lot of HSDPA speed data. I decided to reflash the radio and now it seems fine on 3G. I'll keep an eye on it and report back in 24 hours.
I was thinking back to yesterday. There was a time when the wall charger was unplugged from the wall socket before removing the usb connector from my phone. Could that have caused a spike?
Thanks Bruce for taking an interest and the helpful advice.
Cheers
John
PS Cautiously happy now
Click to expand...
Click to collapse
It is possible but likely that caused a spike. Shouldn't matter which gets plugged in first, USB or charger.
Hopefully the issue is gone now.
Good luck.
Well, sadly, I spoke too soon.
It was fine all last evening with no reboots and frequent use on 3G.
This morning, after a sitting on standby for 9 hours, it started rebooting as soon as I turned it on to check email. Of course this was where it started downloading the weather as well as email etc.
The switch to GSM stopped it rebooting again, so I now need to confirm this is stable over time and then try further combinations of weather on/off and or older radios. Basically, I'll try anything as I have no choice right now and need the phone, email, web and satnav combination.
My wife has offered to sacrifice her shiny new Blackberry but she has finally joined the mobile email/web brigade and I don't want her to go back to a plain GSM phone. Plus, all my windows software would be written off before I'm ready to do that.
I'll report back if the situation improves although I think it's not going to get any better.
John
Just an update in case it helps anyone else.
On GSM with GPRS data I have had no reboots but shortly after switching to 3G, I end up in the reboot loop.
I have tried new ROM, new radio ROM and new T-Mobile settings. Still the same.
I shall now wait out my contract using GSM until December, at least I can use WiFi at home. I'll then change to something new........ Android, WP7 or even Blackberry!
Thanks for the help. 10ish years of MS pda's have been fun and I've enjoyed playing with ROMs and software but maybe it's time to switch.
John
So, you've flashed back to your stock ROM and with nothing else installed, the rebooting still occurs? Is the stcok ROM pulled from HTC via your S/N?
Progress????
Hi Bruce,
Yes, I have downloaded and tried the original 6.5 ROM and Radio from T-Mobile with the same rebooting problem. Furthermore, I tried some other ROMs before reverting back to the HTC 2.53 WWE - all with the rebooting problem on 3G.
HOWEVER, in doing all this, I noticed it rebooted specifically when the weather connected and downloaded an update. This would happen either manually or automatically.
I have now found that turning Weather updates to manual stops the rebooting UNLESS I actually do a manual update and then it will reboot.
Now, for completeness, I have reverted to the T-Mo 6.5 ROM again and proven that the reboot occurs when the weather is updated either automatically or manually.
This is so confusing as I am effectively replacing ALL the software with a new ROM and Radio but this problem now starts to feel like it is software. Does the weather update do something special on 3G? Something that browsing, Google Maps, email, stocks etc doe not do?
Well, at least I now have 3G...... just no Weather............. SOOOO confusing.
Thanks
John
That is strange. Weather would use the same connection type, just hits a different server.
Also, a typical weather error would only cause Manila to restart or fail to load, not the phone itself.
Flashing the stock ROM would initiate an MTTY Task 29 command that would wipe your flash drive eliminating the possiblility of reminence of a previous flash.
This has me baffled as well.
I found a couple of posts from other devices and it appears to be caused by a bad chip...
In my opinion this could be 'the beginning of the end' of the radio chip. My old Mio A701 did almost the same (not reboot but sometimes freeze) and finally it did not recognized any network and any sim-card; several ROMs tested.
Now it stays in my old car for GPS functions.
But maybe you are more lucky than me...
Bruce Inman said:
I found a couple of posts from other devices and it appears to be caused by a bad chip...
Click to expand...
Click to collapse
I've found similar on the Desire and HD2 forums too and was wondering if it could be related.
I'm still fine on 3G with no Weather refresh but checked this morning before going out, that actually performing a refresh did still cause a reboot.... and it did.
On arriving at my destination, 20 miles away, I tried the same refresh and it was fine.
At this point, I was starting to think it may be related to location services and my D2 is checking on it's whereabouts (with cell towers, etc) before downloading the local weather.
Interestingly, my home village, where ALL reboots have happened, does have much stronger signal now due to a very recent new cell tower. It was always 3G but now I get all bars all the time and higher bandwidth.
Now just come home, retested and it's fine! Auto Weather updates on 3G, Google Maps, etc...........
I'll keep a watch and let you know what happens next, I'm sure it's only a temporary respite!
Thanks again
John
Almost same problem with mine diamond2. Only most rarely. Sometimes it reboots once in week, sometimes once a day. I couldn't find any situation manually which causes reboot.
japester36 said:
I've found similar on the Desire and HD2 forums too and was wondering if it could be related.
I'm still fine on 3G with no Weather refresh but checked this morning before going out, that actually performing a refresh did still cause a reboot.... and it did.
On arriving at my destination, 20 miles away, I tried the same refresh and it was fine.
At this point, I was starting to think it may be related to location services and my D2 is checking on it's whereabouts (with cell towers, etc) before downloading the local weather.
Interestingly, my home village, where ALL reboots have happened, does have much stronger signal now due to a very recent new cell tower. It was always 3G but now I get all bars all the time and higher bandwidth.
Now just come home, retested and it's fine! Auto Weather updates on 3G, Google Maps, etc...........
I'll keep a watch and let you know what happens next, I'm sure it's only a temporary respite!
Click to expand...
Click to collapse
Since this episode of getting my Diamond2 back to working on 3G with no reboots and everything switched back on for downloading the weather etc, it has not rebooted once in 10 days.
I'm very happy that it seems to be behaving properly.
Anyway, just a quick update from a now happy again D2 user.
Cheers
John

Data not working on my wife's phone

My wife flashed her hero to the official sprint 2.1. She had never rooted or flashed a custom rom before, so her going to the official 2.1 didn't really bother me much. However, now she's running into an issue with her data not working. A couple days ago she noticed she wasn't getting her e-mail. Strangely enough, mine quite working too (I'm on fresh 2.1.1). I rebooted my phone and mine started working. So I went to her wireless and network settings and turned off her data. I then turned it back on and after 30 seconds or so it said it was connected and everything started working just fine.
The strange part is there are no errors and even when the phone tries to check e-mail, it doesn't report any errors. Now, on my phone when this happened, my HTC Mail app threw a fit because it couldn't connect to the exchange server. Since I could refresh my gmail account and got no errors I thought it was just our exchange server. I signed into my account on my PC (for exchange) and it was in fact working fine. After I rebooted (just this one time as mentioned above) gmail kicked off with new mail and exchange connected fine.
Today, she has told me 3 times now that she went in and reset the connection (turn it off and back on) and a while later it would quit working again. She turns her phone off every night, but for good measure I am having her reboot it now.
Anyone else have this issue? She never had this problem on 1.5, so I don't think it's hardware. I've only had the issue once, but I'm also not in her area right now (tower related, maybe? My data borked when I was at home where she is at right now).
Thanks
CodeMonk said:
Anyone else have this issue? She never had this problem on 1.5, so I don't think it's hardware. I've only had the issue once, but I'm also not in her area right now (tower related, maybe? My data borked when I was at home where she is at right now).
Thanks
Click to expand...
Click to collapse
This does seem like a tower problem. However, if you want to troubleshoot, you could always reset your data settings via the Sprint ## codes.
For data, enter this code: ##3282# on your Dial Pad. Give it a second and it'll ask if you want to view or edit your settings. Trouble shooting this problem would mean you have to Edit the settings, but in order to edit them you need your MSL code, which can be obtained by either contacting Sprint CS and asking them for it; or you can search around here on XDA and I'm pretty sure some people posted other ways to get your code.
Once you have your MSL code, choose edit when you get the pop up window and then click on your menu button -- there should be an option for you to choose reset -- enter your MSL code and your phone will reboot.
This may or may not fix your problem; I've had success whenever I've had data problems.
Hey thanks! I did a search for MSL and found a thread with a procedure to get it through CDMA workshop but the drivers don't want to work with Windows 7 x64.
However, my wife was complaining the other day that it takes a long time for her phone to start ringing when someone calls. I think I'll call sprint tonight when I get home and just tell them I need to fix that and see if they give me the MSL... Might kill two birds with one stone.
CodeMonk said:
Hey thanks! I did a search for MSL and found a thread with a procedure to get it through CDMA workshop but the drivers don't want to work with Windows 7 x64.
However, my wife was complaining the other day that it takes a long time for her phone to start ringing when someone calls. I think I'll call sprint tonight when I get home and just tell them I need to fix that and see if they give me the MSL... Might kill two birds with one stone.
Click to expand...
Click to collapse
On the taking a long time to ring:
1) Move the ringtone off the SDcard into the phone, in some cases the SD card is to slow to read it fast enough. - Worked for a buddy of mine
2) There is a polling rate you can set when you get the MSL - but I have heard sprint forces a particular rate from the tower even if the phone has one set. - This will also decrease battery life.
CodeMonk said:
My wife flashed her hero to the official sprint 2.1. She had never rooted or flashed a custom rom before, so her going to the official 2.1 didn't really bother me much. However, now she's running into an issue with her data not working. A couple days ago she noticed she wasn't getting her e-mail. Strangely enough, mine quite working too (I'm on fresh 2.1.1). I rebooted my phone and mine started working. So I went to her wireless and network settings and turned off her data. I then turned it back on and after 30 seconds or so it said it was connected and everything started working just fine.
The strange part is there are no errors and even when the phone tries to check e-mail, it doesn't report any errors. Now, on my phone when this happened, my HTC Mail app threw a fit because it couldn't connect to the exchange server. Since I could refresh my gmail account and got no errors I thought it was just our exchange server. I signed into my account on my PC (for exchange) and it was in fact working fine. After I rebooted (just this one time as mentioned above) gmail kicked off with new mail and exchange connected fine.
Today, she has told me 3 times now that she went in and reset the connection (turn it off and back on) and a while later it would quit working again. She turns her phone off every night, but for good measure I am having her reboot it now.
Anyone else have this issue? She never had this problem on 1.5, so I don't think it's hardware. I've only had the issue once, but I'm also not in her area right now (tower related, maybe? My data borked when I was at home where she is at right now).
Thanks
Click to expand...
Click to collapse
This may be too obvious of an answer, but have you tried using the device self service tool and updating your profile and prl?
CodeMonk said:
Hey thanks! I did a search for MSL and found a thread with a procedure to get it through CDMA workshop but the drivers don't want to work with Windows 7 x64.
However, my wife was complaining the other day that it takes a long time for her phone to start ringing when someone calls. I think I'll call sprint tonight when I get home and just tell them I need to fix that and see if they give me the MSL... Might kill two birds with one stone.
Click to expand...
Click to collapse
No problem, hope everything works out.
I had the same problem, took it to the sprint store (Waste of time!) and ended up hard resetting it, seems to have fixed the problem. you can hard reset by turning off the phone and then holding down the end, back and home buttons and selecting "clear storage" or "clear user data" (sorry, can't remember the exact wording). It will completely reset the software but it will wipe the data off your phone.
I got her MSL code via the logcat method that was just recently posted and reset her data and also changed her slot index. Although some people say that it is overridden at the tower, I also changed her priority. I updated her PRL as well. Before, it was ringing after I would hear about 3.5 rings, sometimes 4 full rings. Now it's ringing on the second ring. Also, her data was essentially turning off after about 30 minutes. After doing all of the above, she is saying it hasn't stopped working yet.
Thanks for all the suggestions, looks like it might be fixed.
Well it's still not fixed. She has it happen a couple times a day and now my phone is doing it too. It's not happening consistently that I can tell, just seems to randomly stop working.
Also, I'm on Fresh 2.1.2 and I'm getting some really really bad lag. I don't use any custom ringtones, just the ones that came with the phone and sometimes my phone will start to ring and the only way I know is because the vibrate starts. Then a good 3 seconds later I'm still getting a black screen as the phone is trying to tell me who it is.
I will randomly pick up my phone to surf the web too and it won't respond or do anything for like a good 10 - 15 seconds. I open up ES Task Manager and usually one of the mail apps is trying to update with like a 5% - 10% cpu usage, but that's all that has any CPU percentage. I'm not really sure what to try next. I've removed some apps that I don't really use and a couple that I just recently installed just to see if they are the culprit.
I'm using the Launcher Pro Beta too. Maybe that's it?
I've had a similar issue... only happened to me a couple of times since the update though... but I've just been turning "airplane" mode on and then off it turns off the radio and then turns it back on... seems to have worked for me...
again.. for me it's only happened a couple of times since the update to 2.1 so it could be a different issue.
I never thought of airplane mode. Doing what her and I are doing just reconnects data, not turning the radio on and off. I'm going to have her try that next and see if that fixes it. She says that she turns the phone off every night, but maybe she isn't some nights.

x10 restarting alot

im sry for posting another topic, went through all other topics and none helped me, my x10 has been rebooting randomly alot, never did when i first got it
it restarts when im using edge while browsing the internet, restarts sometimes during games, restarts when calling someone and ALOT when i use it when its plugged
i tried so far flashing it from SEUS, removing apps, playing around with settings
its a problem so big for me im concidering changing phones, and returning the x10 to a shop or sending it for warranty arnt options for me
I think it's the phone running out of Ram because your having too much stuff open
Sent from my X10a using XDA App
corruptfate said:
I think it's the phone running out of Ram because your having too much stuff open
Sent from my X10a using XDA App
Click to expand...
Click to collapse
no, usually happens after it just booted while doing a random action
Probably time to back up your apps and wipe things out. Also, defrag your SD card because a few times mine became amazingly fragmented.
You could back track and try figuring out what app or what change had caused this but for the same amount of effort you can start fresh. I routinely wipe things out. I do it partially because if you only do a few reformats every now and again it becomes a daunting, intimidating task where you fear losing important info, etc.. just my two cents.
Mine is doing it too, while I have almost no extra applications installed and I don't use timescape and very rarely mediascape.
Just laying on my desk when suddenly the display lights up and the phone says simcard locked (asking for my pincode).
Happens approx. once every 1-2 days, and sometimes a short time after I reboot.
I never noticed it in the almost 6 months I have this phone, until I plugged in a new simcard with the pincode request active
Sent from my X10i using XDA App
Reseating the SIM and SD card can definitely help too. But I've personally used the same SIM cards for years without challenges on the network or with my phones. Sometimes you get a dud or some dust in there.
I like using Hot Reboot to reboot my phone from time to time as well. I don't do it too often because I like to see how long my battery lasts, but it helps out a ton. Much better than killing tasks. I only do that before putting my phone to sleep for a long time, just in case some stray apps don't close or trick WiFi into staying on, etc.
My phone seems to be rebooting much more when I plug in to charge (while on the phone or having the earphones plugged in) . . . Its really annoying. Last night just trying to talk to my girlfriend it rebooted about.. 7 times? Less than 30 minutes. That is very frustrating. . I'll go home later and try to defrag the card and maybe the sim and such. I'll see what happens.. if it keeps up I might just have to go back to the storm1 until 2.1 comes out. Hopefully that'll fix this rebooting problem..
Sighx said:
My phone seems to be rebooting much more when I plug in to charge (while on the phone or having the earphones plugged in) . . . Its really annoying. Last night just trying to talk to my girlfriend it rebooted about.. 7 times? Less than 30 minutes. That is very frustrating. . I'll go home later and try to defrag the card and maybe the sim and such. I'll see what happens.. if it keeps up I might just have to go back to the storm1 until 2.1 comes out. Hopefully that'll fix this rebooting problem..
Click to expand...
Click to collapse
same here, its a perfect phone i and i dnt mind anything in it but the reboot problem, cuz i already have a couple of deals lined up to sell it and if the prob isnt fixed any time soon im gonna take the plunge and sell it
it is a hardware failure. If you smell the back (behind the cover) u smell something burning. it will hapen more often and than you have to take it to a repair center where they can fix it under warrenty. They are repairing mine right now.....
I have same issue in HK & got replace mainboard but still got error restart.
Finally they change a new X10i to me beside they need me keep my old back cover!
My friend has got the same issue and the phone was sent back with the same problem again. In return we sent it back again to sony and we received a new phone
I wonder if the restarting could be related to wifi,
I didn't enable the wifi for about 2 weeks now and it didn't reboot once.
Just leaving 3g network on for the moment.
get your x10 replaced with its motherboard. i had to threaten legal action just to get the restart loop fixed.
its a very common problem with a faulty batch or with the phone itself. you can check all the complaints here
talk dot sonyericsson dot com/message/24287
mmk92 said:
im sry for posting another topic, went through all other topics and none helped me, my x10 has been rebooting randomly alot, never did when i first got it
it restarts when im using edge while browsing the internet, restarts sometimes during games, restarts when calling someone and ALOT when i use it when its plugged
i tried so far flashing it from SEUS, removing apps, playing around with settings
its a problem so big for me im concidering changing phones, and returning the x10 to a shop or sending it for warranty arnt options for me
Click to expand...
Click to collapse
m8 i had exactly the same problem first the restart was just randomly and then the START became random i mean when i boot my phone it restarted itself over and over again so i turn it off and leave it to rest then when i switch it on again i was able to use it about 30 min and then the restarting session comes back again and i wasnt even able to log in to Android OS . The device just reached Sonny Ericsson logo and restart .SO i gave it back to the shop i bought it from and after few days they gave me new one coz it was some hardware issue they couldnt fix that was the only way to repair it for me.
P.s. 1st i bought black xperia but they gave me white cant be more happy coz i wanted white when i first went to the shop but they ware all sold ..
I think it happens when the phone gets too hot. check the back of your phone and feel it it is overly warm, I know my phone has rebooted sometimes when I have been doing cpu intensive tasks and multitasking or using the gps for a while. This happened with my g1 as well.
Are you using a Task Killer? If so, do NOT kill the Backup and Restore application on the phone and see if that resolves your problem.
I know it sounds strange, but I was having a similar issue where my phone would randonly restarted. It only started to happen after I did a firmware upgrade that installed the Backup and Restore feature (I'm on Rogers). Once I stopped killing the app, my problems stopped.
For mine it was GPS. Disabling GPS stops rebooting the phone.
bad chipset... return to se.
Before I tried all the other MODs, especially Froyo ROMs, everything works fine.
After trying and flashing and downloading and ... my GPS will now work for nearly 30 mins or equal to kilometers driven and then reboots or GPS signal lost
It needs to cool down or the timeframe will be shorter just after the reboot. To turn GPS on/off will not work.
I tried everything in any possible combination:with and without backcover; car charger; Navigon, MAPs; reflashed back to 2.1 Stock; formatting SDCard; changed SDCard - problem remains
I wouldn't say that it's the cover will be hot..yes warm, but that's all.
My problem is, that there is a little crack on the touchscreen on the upper left side, so I guess SE will not replace my generic full-paid handset.
I still have this problem lately, and it is right out of warranty, so i am stuck with this phone.
I check with robbers (rogers) if i can get another phone cheaper... heck they are selling me old smart phones more expensive then the market.
I think i am through with Sony ericsson, phone is nice but their choice of manufacturers are horrible.
Seriously, Sony deserve to be hacked and deserve to lose billions.

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