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i ve a xda2 it fell in water and after that i got it dried n cleansed from a dealer but now the problem is that it only works upto the "align screen" intial setup and downt move any further i also tried to ugrade with WM5 bt same thing, Please help me. I shall be thankfull to all to you.
Kindly help
Hi,
try to clean board with isopropyl alcohol or in ultrasonic cleaner. Maybe it can help you.
jsec
Is it really dry? It can take some time...
See this:
http://forum.xda-developers.com/viewtopic.php?t=22275&highlight=
Andre
Replace the battery
I had the same problem after my mda ii went through the washing machine. Replacing the battery fixed the problem.
thanks guys for the replies , further my XDA had been properly dried and cleaned but now the problem is that the machine doesnt operate further than the "ALIGN SCREEN" setup where one has to tap the screen at four corners and the center one I tap the screen i return to the same screen as ask to tap the screen again.
Will flashing the rom serve any purpose or is it aa hardware problem, rest of the device seem to be ok even the bluetooth light flashes when i turn the XDA ok. But not able to get i any further from there.
So what do the experts have to say, Please reply.
thanks again
well, mine had very hot coffee poured all over it.
my suggestion to you would be, dont turn it on or place the battery for at least 3 days if under normal drying conditions only.
or if you know how to take it apart, spray everything with contact cleaner, it will dry up immediately,
then cross your fingers and hope nothing shorted out when it first went inot the water.
strategy is - wait - dry- wait - test - dry some more - spray contact cleaner - dry - test - until such time it works. coz some moisture might still be present and causing a little bit of short circuit.
It sounds more of a hardware issue than a software issue and you may have to take is apart to fix it.
Try two things, Number 1: (You need to use some latex or vinyl gloves if you need to take your unit apart). You are going to need to check your digitizer connection to the motherbaord, make sure you don't have any mosture trapped in the ribbon lock and make sure the entire front part of the digitizer is flush against the inside case edge. Number 2: Have you seperated the digitizer from the LCD yet? If this thing was in water the slightest spot of moisture will disrupt the very small electrical field between the digitizer and the LCD that recognizes the stylus taps. Abosolutly nothing should be present between the two and also around the white or grey strip on the inside of the digitizer for it is also a contact strip. You can use a lens cleaning cloth to clean any dust and moisture from the inside of the digitizer before you put it back together with the LCD. Being I worked on about 150 toshiba e750's that suffered sprinker damage in a fire, I learned quite bit on what makes a Pocket PC tick. Good luck with getting it working.
the same
I had the same problem 3 or 4 years ago with a HP Jornada 680 (handledPC). I must unfortunately say that I could never get my touchscreen working back again. Perhaps if you could change your screen for a new one, or at least one that always worked (some are sold around the www, even a few by members here if i remember).
Good luck
Shane
the stylus is working as the sceen responds to the tabs, but the process of calibarating the screen doesnt finish and keeps on repeating. and it asks to align the screen again.
The digitiser is working but the software doesnt seem to be working...
what do you have to say?
and thanks for the reply
guys thanks for the reply
but no luck... is there any sofware that can check if the components are working and ok, or simply what should i do. The info about the problem in a nut shell is
First the loading happpens with the O2 screen then the "Windows mobile screen says Tap the screen to setup the pocket pc" Then when i tap the screen next screen comes saying "ALIGN SCREEN" with a crosshair in the middle of the screen when i tap it with the stylus it moves till all four corners are tapped which crosshair point to. But now the problem begins.
The same screen repeats and asks for the same procedure again and again and again And the Xda processing doesnt move further.
i even flashed the ROM but same thing........
no luck
HELLLLLLLLLLLPPPPPPPP!!!!!!
REPLACE THE BATTERY
Have you bought a new battery yet?
Like I said above, my MDAII went through the wash. Just like you, i got the align screen process followed by a spontaneous hard reset. I bought a new battery, charged it up in the cradle overnight, then popped it into my machine. Good as new.
Don't mess with the software until you try a brand new battery.
Cheap and effective.
Hmm, the touch screen is responding to taps, but maybe its a bit 'offset'.. I mean maybe when you tap exactly center, it will receive your tap to be a lot more offset to right, left, up or, down.. Cos that's what making the 'align screen' asks you to realign again and again..
Hi Tanvir,
I want some of the others to advise on what I am suggeting. On my xda I ( which I own as well as a Blue Angel) we are able to put it into boot mode and press the "action" or was it the "contact" button to get it into test mode. Being I don't own a Himalaya but I would guess that they would have that function too, and in that function it has a test for the aligment screen which it might be able to align in the test mode away from the OS running. If someone has the tip for helping Tanvir of getting his unit in to test mode, Please someone post it for him. Also being I don't own the XDA 2 if anyone has anything to add on my suggestions, the floor is open. let me know how it's going Tanvir. Cheers.
Shane
I'm sure Tanvir's digitizer is no more...
Go to www.ppctechs.com and purchase a new one... not that expensive!
Good luck!
Rayan
Hi shane,
thanks for the help and time i ll try the process u suggested and lets see what happens, i ll inform you if any luck,
An thanks to all the guys for helping,
Thanks
Tanvir
hi jamil
ive guessed that posibility too, but the question is there is no way to fid out if it s he reason...
thanks
tanvir
Guys, I hope you can help me!
I was using my Imate Jasjar when it was accidentally bumped by another person. the Jasjar fell but it wasn't that high and the floor was carpetted. However, I noticed that whenever i try to tap on the Start button on landscape mode, the calendar application opens up! And when I try to tap V-Bar on the other corner opposite the Start button, the Contacts application opens up. Basically, the soft keys on the bottom screen are the one opening up even if I'm tapping the ones on top! If I tap the bottom soft keys, I thought the Start button or my V-bar would come out but still the Calendar and Contacts applications were the ones that opened. Basically the everything on top cannot be tapped!
On Portrait mode, I can tap the start button but when the V-Bar was tapped it still opens the Contacts application.
I went to Settings then Screen to re-align the screen. I thought it would solve the problem but apparently it didn't! I was trapped in the Align Screen section giving me an endless loop to tap the 5 areas of the screen.
I now did a Hard Reset, and now I'm forever got stucked to the Align Screen part.
What am I supposed to do??? Please help!!!
Hi,
Seen the same problem... Try to guess the error margin of the alignment...
for example instead of tapping in the center of the cross try tapping on left or right... Since your screen isn't aligned you can't press on the center...
Now the problem is hardware, not the MB but the LCD...
After tou figure out the margin error, the Universal will resume and then you ca align the screen via Start->Settings->System, align screen
I'll try to know more about this problem asking my friend.
Best of luck
thanks for your reply!
i also believe that it has something to do with the LCD. there are no cracks whatsoever. problem with the aligning is i have to keep on guessing. and if ever i do align the screen successfully, i'm not sure if re-aligning the screen in Settings would solve the problem.
i would appreciate though if your friend or anybody else can shed light to a solution.
This is a simple problem to solve ;-)
When the allign screen is ON and you have to make the first tap on the crosshair (just before you start clicking away to allign your screen), twist your display from landscape to portrait mode...
Now continue to allign it as usual, and you should finish successfully!
Cheers,
San
unfortunately, after following your instructions, i still went on an endless loop on aligning the screen. i'll try to reflash the rom and see if it would work. i hope it does...
i updated my ROM. still stuck on the alignment screen!
any more ideas?
To be honest, sounds like your screen is broke. Even if you got it to align, I doubt it would be very usable. I think you are looking at repair - if there's no visible sign of damage, you might get away with a warranty repair.
Cheers,
Steve.
Hi
Few months back i've got exactly the same problems (odd LCD behavior, impossible alignment, etc...) with an HP4700. I went to the service center and they had to replace the LCD screen. They did not charge me and take it under warranty. In my case the unit did not drop and i made it clear to them. I would suggest you go back to the service center and forget about the drop in your problem description .
Cheers,
Bruno
I had the same thing happen on a HP 3700, I did not even drop it all i did was install the Quake game for it and after a few days the screen alignment went a bit out. It was usable but definately out by about 1 cm in each direction. The unit had not been dropped. I went into the allign screen utillity and ended up in the infinite loop. The only way to fix was a new screen. But unforunately it was no longer under warranty. The screen consists of 2 separate parts the lcd and the touch screen bit. In my case the lcd had no issues just the touch screen. Very annoying but there you go.
Search your soul and do what you feel comfortable with.
Good luck
Charlie
thanks for all your replies!
i've made several searches yesterday with similar problems (even if they're using different PPC models) and they all ended up sending back their units for repair. there's even one who posted in expansys with the same exact problem!
we'll be sending it back through expansys (we got the unit from them) and hopefully get it back before the end of the month. and yes, i won't tell them that it was dropped, he he :twisted: and they won't find evidence either on the outside because there are no physical damages. what a start of the new year for me <sigh>
right now i'm back using my XDA IIi.
thanks for all your support! this is my first thread/topic in this site and it's so unfortunate that it had to be sort of a negative one. looking forward to be active more here!
Hello there
This might help (I am currently wrking with 200 PDAs so have had this a few times)
THere may be a iece of dust/biscuit crumb etc, under the edge of the casing above the screen, try using a post it note or paper and go around the casing/edge of screen, this should clear the screen of anything that may be causing this problem.
THis worked for me on the majority of non-aligning screens
HTH
DB
My story was, one day when I needed to twist the screen, it was a bit stuck so I twisted a bit harder, yes it went back. Then few days later, the mis-alignment started and since then I have been keeping to do re-alignment my screen.
My screen is mis-aligned once every 2 or 3 days or even few minutes then I have to re-align by using WM5's alignment program. It sometimes takes me 2 or 3 times or even one time.
The most anoying thing is it keeps forget after aligned screen.
Now, certainty, I don't think it is a screen problem because after running alignment app, it correctly pointed into the right spot but then it forgot where the right position was.
I have done the upgraded ROM ( even tried Ivan AKU 3.2 ROM ) but problem still persisted.
I just tried clean up the edge of screen, finger cross, hope it fixes my problem.
Bad thing is, I bought my device from UK and I am living in Australia so therefore, my warranty is definately invalid. I don't want to spend 200 AUD for the new screen ( unless I am 100% sure that LCD is faulty ).
Anyone has any idea or even a better suggestion because I don't see many people having this problem.
I suspects that maybe the flex cable got ripped but not totally ripped. Don't know , please help me out on this one
Best regards
Anyone has any idea about my problem ??
One question :
I know that the flex cable has 2 connectors ( one is for LCD display and another is for LCD function ). Now does LCD function relate to the touch screen function ? and if one tiny wire of the function cable got cracked, but not totally cracked, will it affect the touch screen function ?
Other thing, does WM5 store any setting relating to screen alignment setting ? If yes, where is it ?
Thanks
Hi, from another forum, it only help to bypass the alignement loop:
"here you go theses are simple steps to bypass the touchscreen alignment.
Install you activesyn blah blah blah when it finds it go on my computer and go into your PDA device
go to windows startup and delete the Welcome file
after that give your PPC a soft reset and BAM u by passed the screen now get a free desktop program liek pocket controller from the internet it will automatically install on your pda and BAM you can control your pda add music and whatever
but now if you want to click stuff on the road get pen irazu just search on google and send it to your PDA then go to file explorer and double click it and you got a cute little mouse program that you can use like a stylus"
also try this little soft:
http://www.codefactory.es/downloads/mobile_speak_pocket/release/MSP_RemoteAlignment.zip
Hope it helps.
MaX
Hi godtakeit!
I've had the same problem a few weeks ago (and still having it from time to time) and for me a slight (very careful) bending of the screen makes it work again. It seems to me that there are connector behind or near the display which has some loose contacts.
Did you notice any other problems which came in conjuction with the alignment problem (e.g. speaker not working)?
.ox
Hi oxident
No, I don't have problem with speaker ( it was not working before but it is because of the jack plug problem - it solved ). Yeah, I did notice if I bend the screen carefully, the problem is gone. The funny thing is when I aligned the screen, it worked but if I closed it off and left it over night, it started again when I opened the lid.
You may right about the connector between LCD screen and mainboard. Well, I have no choice but openning the device and check it up.
Also, I read the thread somewhere in this forum and somebody advised this problem maybe relates to magnet around device. My brother aslo advised me that LCD charged and reserved negative electrons. Wierd but I am experiment it at the moment ( taking off battery and leave the device for a few days so that it can release the negative electrons ).
Hope it fixes
please help
i have an imate jas jam that i i got from my father he used it for like 3 years and it is pretty banged up so i cant use the warranty and repairs cost a lot, any who i got it yesterday and it was very slow so i reset the settings and now im stuck on the align screen it keeps going on for ever and ever if any one knows any thing plzzzz help
Welcome aboard
You have one of the best HTC devices ever made!
Have a look here to locate the solution to your prob:
http://forum.xda-developers.com/showthread.php?t=549207
Post number 2
Good luck,
after months of using my device, qtek s100, after a reinstall of windows (same that i'm installing everytime) when it tells me "tap the screen..." i tap, and ask me for calibrating. I'm calibrating him, and still ask for calibrating, with no end...the problem was manifested when the windows still worked and everywhere i was pressing, it was like i was pressing on Start everytime, even if i was pressing on clock for example. what should I do? pleaseeee
hello mate, why not try to upgrade your OS
hy. i've upgrade it to 1.13 which everytime worked. then i've upgrade it to 2.03 which has the same problem. does exists another OS to upgrade?
Ady_uaic, I also have that problem and FINALY i've figured it out...
above the LCD screen, there's a thin transparent glass screen (touchscreen), which has a small ribon that connects to your phone.
check this link for a picture of it: http://cgi.ebay.com/OEM-Dopod-818-i...ryZ41343QQssPageNameZWDVWQQrdZ1QQcmdZViewItem (*)
The thing is...once, when i was opening my phone, i did a small cut on the ribon by mistake and now the screen behaves like that...I've found that if i gently push that touchscreen to the right, the ribon will sometimes bend a little bit and will make a perfect contact which allows me to keep the phone aligned...unfortunately this is only temporarely since sometimes the ribon moves and of course, the alignment is lost...So, i would advice you to check if the ribon is intact and not broken somewhere...if it is broken, then you know what to do: Buy a new touchscreen and/or an LCD w/ touchscreen included.
Hope this helps...
Regards,
Keeper
(*) although similar, do note that this touchscreen AIN'T for the magician, so don't order this one!
hello..thank you for your quick answer..i will try and i'll let you know
Sound like a hardware problem ... try flushing a new rom, if not , take it to a lab.
open up the device and reconnect the display ribbon wire properly after cleaning with a soft cloth.
the ribbon may disalign after a fall or dismantling the device and certain other factors.this is the only possible fault.if it doesn't workout, you may have to get the lcd changed.
Hi guys!
Long time no post!
I hope you can help point me in the right direction.
Two things started happening with my 8525 TyTN, rendering it unusable. I do have a backup one, so it's no panic. But I would LOVE to try to repair this.
Here's what happens!
1 - The two LEDs in front don't work! No green; no blue; no amber. (HOWEVER, When I first replaced the battery after a hard reset, I did see is glow red for a second!)
2 - None of the buttons on the front work! None. Start/End, the D-pad, mail, internet explorer. All dead!
Interestingly enough... the LCD screen is perfect, as is the touch screen.
The unit also works perfectly fine.
I did a Hard Reset.
I am using WM6.0.
I am wondering... PERHAPS there is some kind of ZIF cable that goes from the body to the top panel? MAYBE that came loose?
If you have seen inside your TyTN, is there one cable/ribbon for lights/buttons?
If so, that would explain it!
If there are two cables/ribbons.... one for lights, one for buttons, then the odds of them BOTH falling out are near impossible!
I would LOVE to hear any ideas or thoughts!!!
Thanks as always!!!!!
Mike
Hello and welcome to a new phone!
I have a similar problem, mine sometimes gets a white screen and the D-pad buttons rarely work for long.
It is quite possibly a loose ribbon cable.
There is actually a thread here about this issue - just do a search for 'white screen' or similar and you'll find it. It was posted to within the week so shouldn't be far from the top if you browse for it, but I can't remember which Herme's category it was in.
There's even a full guide with pics to pulling your 8525 apart!
Cheers! Oggy. ó¿ó
try a new rom,.
I have the same problem. I thought it was bcs my TyTN fell down once. It started with Iexplorer always popping up when I wanted to do something. I thought the IE button at the top was stuck or something and when I pressed hard on the message button everything was okay. All buttons worked. But after a few days they stopped working and pushing the message button wont work also. And both the red and green call button leds are always shining. It sometimes happens that the dpad works for a second and than nothing.
I used the original wm5 and flashed to 6.1 now, no change tho.
it's not the rom, tried several roms now
for me it's just the call answer button, but this is annoying enough
there are some topics in the hermes section which describe the problems you encounter or even worse problems (the lcd flickering or just giving you a bright shining white) and they all say it is a loose cable connector right under your dpad
some of them opened their tytn (guarante already gone) and put some sort of paper or rubber or sth else on the connector.
other say tighten or loosen the screews worked for them, but none of the solutions seem to be final, it always works for some time.
if you have still guarantee i would try sending back or try somewhere else a repair, that is what i will do with tytn
i hope i do not have to pay for the repair
good luck
Loose screw
I was able to fix this problem after ATT told me that I was out of warrenty and it was going to cost 499.00 for a new phone.
I it turn out it is a loose screw on the inside and to get to it you have to undue 11 screw to get to it. I might be able to fix it for you. I dought you would be able to get into this phone and not hurt any of the other functions.
Rick
Hi,
could you advise how you managed to fix it?
Thanks.
button failure and white screen
I have the same problems, if I turn off and on for 3/4 times everything back to normal. But is really annoying because I miss calls.
To me seems a software issue.... I can solve it by turning off the screen does not make sense hardware problems
have a look to this post:
http://forum.xda-developers.com/showthread.php?t=435281
I have still to test the suggestion of schaps advance config version 2.02.1.0.0
Sorry it not a software issue and you can flash a 100 roms and it still won't work. You simply have a bad flex cable and possibly a defective dpad circuit board. You have to crack open the phone to replace it and it has to be carefully done. There are tons of DIY's about opening the phone and replacing the cable. There are even YouTube Videos about it.
A friend of mine brought me his Wing to look at for him. If I turn on the phone on it boots up and the screen looks just fine. When I slide the screen opened to use the keyboard the screen freezes and when I close it again it gets all jumbled up. There are lines going through it and I can not make out anything. The phone isn't locking up at this point because I can press menu buttons and other hard buttons and see the screen react, I just can't tell what is happening.
I assume that this is a hardware problem. I was thinking that the cable that connects the screen may have been jarred loose or damaged in some way. If that is the case do you think that it would be as easy as opening it up and repositioning the cable? I don't have any experience with this phone specifically so I don't know if this is a common issue.
I was also wondering if it is possible that this is just a software issue. Maybe the function that rotates the screen for use with the keyboard is messing up and jumbling the horizontal and veritcal lines when going back and forth. I was thinking about doing a hard reset and seeing if this clears up anything. Any thoughts?
I appreciate any help. This forum has always been there when I needed help in the past. I'm sure somebody out there has much more experience and knowledge that I have and can lead me in the right direction.
Thanks for any and all help!!
Update...
So I went ahead and tried the hard reset first hoping that it might be a software issue. I am now at the screen that says "Tap screen to setup your Windows Mobile based device." No screen touches are being recognized. This seems to support my thoughts that there is a loose cable or bad connection. Agree?
I just slid the screen opened to see what would happen and it faded to white.
Yep, if my experience with the Wizard tells me anything, the flex cable from the main body of the phone to the screen is either loose or damaged somehow. Even a small nick or cut into the flex cable will cause it to stop working correctly. I would hunt up the Herald service manual and take your device apart and see what you can find.
Thanks ... I downloaded the service manual and plan on taking it apart. I have to make a run to the store though and buy a small enough Tork screw driver. T5 or T6 I believe.
Thanks again, I will post with my findings when I get going on it.
now what?
So ... I have the phone completely torn apart. I do not see any loose or damaged cables. It was dirty inside the phone but other than that everything looks just fine.
Does anybody have any advice as for things to look for, that might be causing this problem, while I have this thing torn apart?