The camera on my 8282 it is simply not responding. It worked without any problems for almost a year. The only time I have flashed my phone was 3 months ago with the official ROM update realeased by HTC. There is no way to send the phone to HTC since there is no official service representative in my country. I would like to know if there is something else that I can do to get the camera working again. Thank you in advance for the help.
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I saw on few websites people complained about this issue. Well some of them at least.
Does anyone has a slightest idea if this is a hardware or software issue?
I tried hard restarting the phone - nothing happens.
When i insert the headphones, nothinghappens. I installed that toggleheadset program, and all it does it enables me to hear sound through headset, but when i try skipping the song from the headset button, it does nothing.
Also, trackball backlight and button lights are out.
Its a 2 days old phone, i dont like the facts that i will give them a 2 days old phone to repair and then get it back. I bought the new phone...
Anyone has an idea? Is there any chance that this new software patch will fix this?
thanks in advance
well, first of all, report the problem to HTC....most people seem to complain on forums, but not to HTC, so it leaves an impression of a problem affecting only a few people, when it's not :/
second, i can only quote what they answered me:
We have received very, very few queries regarding the issue you are facing, so I thank you for taking the time in reporting it to us.
For the above reason, I can not confirm if a software fix is on its way, and indeed if HTC will play a part in this release. I have taken the liberty of passing this issue on to our developers for their consideration.
Thanks for your answer.
Actually i did contact HTC, out of the same reason you stated here. and here is what ive got:
Dear valued HTC customer,
Thank you for contacting our Customer Support Center. We are dedicated to providing you with the best quality service and answering all of your questions and concerns.
We would recommend you to hard reset your device. If this does not help please contact us in order to book your phone into repair .
If the above steps do not resolve your issue, we invite you to visit the support area on our Web site. Please go to: http://www.htc.com/www/support.aspx
i would just like to know if its a software or hardware issue.. but seems to me that its hardware.. not sure though..
i think it's software, otherwise that Toggle wouldn't do anything, what i don't get is why hard resets don't help....thought maybe there was something on the original SD card and formatting/changing it maybe lost us something important, but that seems unlikely :/
Mine got sent back to HTC over a week ago apparently they are INVESTIGATING!
why this stops T Mobile from giving me a replacement is a *&^&**^%$ mystery to me !
will bell them this week ....................ON MY OLD VIEWTY .......to get an update
I did sent mine back to the reseller here in Netherlands. Within two days I got a brand new one.
Everything seems to be working allright but the issue appeared three days after I turned it on so now is my second day. Fingers crossed tomorrow.......
Good luck. I think HTC received a lot complaints about this issue last week. I heard my reseller said they had three broken Hero's last week.
Its a hardware fault with a board that connects to the main PCB. Send it back for a refund/replacement. You shouldnt have to go the waranty route since it was obviously faulty when you got it. Even if it happened after 2 days, 2 weeks, 2 months or 6 months, it should not fail that quickly. The law is on your side.
I'm pretty sure HTC know about this problem since its all over the net now!
After couple of ROM installations my camera disappears. Any idea.......???
Same thing happened to me
Well my friend, the same thing happened to me after updating my HD with the latest ROM from HTC. I posted the problem a couple of weeks ago but nobody replied to it. I did some searches on the forum and found other people with the same problem. Unfortunately the only solution seems to be sending the phone back to HTC for repair. Not sure what they do to the phone to repair it could be SW or HW. I also found a guy with the same problem that was looking for a new camera mudule to replace it although I'm not sure if his camera stoped working after flashing the phone. In any case I can tell you that I tried to fix it by flashing the phone back to its original ROM but it didn't worked. Good Luck and let me know if you find anything. Any info will be greatly appreciated.
Hi, i have the same problem. I try to change ROM back, try flash some cooked ROMs, but steel not working. I sent phone to HTC service on friday and i write HTC's solution after delivery from service... sorry for my english
hello i'm not too sure if anyone has had this problem before(yes i did do a search), but the camera on my phone has stopped working all of a sudden, it's as if the phone doesn't recognize the camera since all the shortcuts for it are gone and when adding pictures to contacts the option to take a photo is gone too If anyone could help a newb with this problem it would be greatly appreciated. Also sadly i cannot return the phone to tmobile or even send back to htc since it was given to me as a gift and I have no paperwork to prove the purchase.
Are you running a stock ROM?
yes stock rom, the phone was working perfectly until a week ago I can't think of any apps that could've caused this since the only thing installed was resco file explorer. I did however try using one of the early ports of android on it but that shouldn't be the problem since everything was on the memory card
hard reset time.
I've done a hard reset at least 4 times by now to no avail even updated the rom using the latest one on t-mobile us web site
you can try contacting HTC support in the US directly, since all US HD2's are still less than a year old, they might be willing to help...I think you're at the point you need to replace it or get it repaired since it already hasn't cleared up with the hard-resets.
sanyokse3p said:
I've done a hard reset at least 4 times by now to no avail even updated the rom using the latest one on t-mobile us web site
Click to expand...
Click to collapse
hardware issue then. ie broken.
Same thing here
Hey everyone, help would be Greatly appreciated. I am having the exact same problem as the original poster. Can anyone help?
Have you guys maybe tried reinstallin the rom?
Edit:Neverming see you already tried that haha
So back in the days of the HD, i was a proud owner of one with no problems whatsoever. Then i sold it and i bought a HD2. My girlfriends phone broke 2 weeks ago, and a friend of mine had a spare HD that was only used for couple of weeks so i decided to buy it from him. Since that day all hell has broke loose.
The major problem of the phone is the reception. Most of the times you can see that you have 2-3 bars, and if someone tries to call you, he gets the This user's phone is switched off. The weird thing though, is that you get the missed call text almost immidiately. Another problem is it takes 10-15 seconds to connect to someone else, or the call drops after 30 seconds. Its a real pain in the ass, since we cant call her anymore most of the times.
So what i did was to read around about the problem and i discovered i wasnt alone. What i did was to SU the phone and flash the 1.16 xperia radio which supposedly fixed the whole thing, but to my surprise, this wasnt the case. I read the thread on the HD forum, but it was has stopped at the middle of 2009. So is there a possible solution to the problem, or should i give the phone back to my friend ? - Warranty has expired so getting it back to service is out of the plan .-
I would find it rather helpful if someone tried to help me with that, or even pinpoint the solution.
Best Regards,
Sedde
Update the RADIO version 1.17, and instal to the RILphone last version 1.15
This work very well in the blackstone.
I will try that, but i doubt this will change anything, since i had updated the radio to 1.17 a week ago.
I am using an Omnia I8000 with this specs:
pda i8000jpja2
csc i8000xsgja3
phone i8000xxja1and what I want to know is what ROM I should use in order for me to UPGRADE or HAVE A STABLE release.
I was actually pretty excited about my Omnia 2 before especially when it says it is upgradeable to WinMo 6.5. My problem was my camera. It keeps on saying that I have to upgrade my camera firmware. So I went to their service center and have it fixed.
My first visit (Yes, there are more) resulted to my Omnia 2's upgrade to WinMo 6.5 from 6.1. I was pretty excited but when I checked the camera - DANG! It still doesn't work. So I visited them again, after a few more weeks since I am very busy at work.
Second visit (They fixed it!). Yes it was indeed working. They told me that they only reformated my device. Okay. But after months, it went back! The damn camera firmware is asking an update again.
Third visit (They fixed it again!) Okay, this time they said they have replaced the damned chip of the camera. Okay, I was happy but then after a month or 2 - you've guessed it - the camera isn't working again.
Now, I am tired of going back and fort the service center. They may have free service but it is very disappointing. I have never been frustrated on a phone before except this one.
Don't get me wrong. I love my Omnia, but this camera issue is so frustrating. Now, I think if I could hold on to the best ROM for this device I'll probably fix this issue (hoping that re-formatting would help). If it works, then I won't have to go back and forth the service center. Next visit won't be free anymore because warranty expired already.
PLEASE HELP ME GUYS!
Ok, nobody answered but it is okay. In case anyone is asking the same question - I found a working ROM for my device. I used the JH1 ROM and it is working quite okay. I am still adjusting to the new setup. thanks