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Dear technically gifted people,
I have recently purchased the Wizard (i-mate k-jam) and have the following three problems:
1. Sometimes the phone does not receive calls and they go directly to voicemail, even though I am in an area where all mobiles work and the phone shows full reception.
2. If reset the device or turn on/off flight mode, the device has no problem connecting to GPRS/EDGE (provider MTS/Russia), but after some time it drops the connection and cannot reconnect until next reset.
3. Flight mode switch does not always work. Have to turn it on 2-3 times before phone responds and turns the phone back on.
If someone would be kind enough to help me resolve them I would greatly appreciate it. I recently upgraded to the new ROM (the one posted on the clubimate site in March) but it did not seem to help the issue.
Regards,
egrib
i have the same problem! Have to turn it off and then back on again, very annoying!
Do you think turning the voicemail off will sort it out? I dont really have any need for it anyway
could be SIM related.
My wizard showed the same instability. I needed to reboot every night otherwise i would get dropped calls (straight to voice mail) no GRPS access, and the charging wouldn't work. I changed roms etc. What finally did the trick for me is I got my service provider (FIDO in canada) to change my SIM from the 2001 card i had to a current one.
It seems to have done the trick.
From my own experience and from seeing all the posts on this forum it seems like this device is full of bugs and is just not worth the time and money.
As there a similar device out there that actually works and people have no problem using?
Thanks.
egrib said:
1. Sometimes the phone does not receive calls and they go directly to voicemail, even though I am in an area where all mobiles work and the phone shows full reception.
Click to expand...
Click to collapse
did you have the same problem with previous handsets in the same area? such problem are quite often caused by network issues not mobile and you should try reporting it to your operator's customer care. however, if such problem persist only on wizard and in various areas, then it's probably problem with mobile...
egrib said:
2. If reset the device or turn on/off flight mode, the device has no problem connecting to GPRS/EDGE (provider MTS/Russia), but after some time it drops the connection and cannot reconnect until next reset.
Click to expand...
Click to collapse
you mean [G] icon on top of screen? well, this is a feature of this model, that after some time it detaches from GPRS, so [G] icon disappears. however if you'll try to connect to internet through GPRS, it will attach again and connect, so i wouldn't be so much concerned about it.
egrib said:
3. Flight mode switch does not always work. Have to turn it on 2-3 times before phone responds and turns the phone back on.
Click to expand...
Click to collapse
i've had the same problem, but i noticed that it just needs a bit of time for phone to switch on again. so when you're trying to switch off flight mode, tap it once and wait a bit. it should turn on after a while. at least it works this way with me..
eva_d,
I think you are entirely correct on point 3 - flight mode switch takes some time.
As for the other points, I don't think they are as easily resolved. When the phone does not receive phone calls (and calls go straight to voicemail) it does not seem to be a carrier problem since 1. i never had this problem with the same card in a different mobile and 2. once it stops receiving calls it continues to do so until a reset, regardless of where I am located.
The GPRS issue - i know what you are referring to with regards to the [G] icon (I have it all the time) but once i receive or make a phone call, I cannot reconnect to the internet until i reset the device. Also not a carrier problem. This seems to be an issue with all MTS users in Russia. So far unresolved.
Anyone other ideas anyone? Thanks
It's well known issue (GPRS on MTS Moscow; is your mts is in Moscow?). It was fixed in new ROM, that just was released week ago. Russian version is available.
eva_d said:
egrib said:
1. Sometimes the phone does not receive calls and they go directly to voicemail, even though I am in an area where all mobiles work and the phone shows full reception.
Click to expand...
Click to collapse
did you have the same problem with previous handsets in the same area? such problem are quite often caused by network issues not mobile and you should try reporting it to your operator's customer care. however, if such problem persist only on wizard and in various areas, then it's probably problem with mobile....
Click to expand...
Click to collapse
I have a kindoff similar problem. Just got my Qtek yesterday and I tried latching to cingular. What happens is when I switch on the phone, it takes forever to latch to the network. I see the
Y.
Y..
Y... going on for ever. In my old phone, just switch it on and there it connects to cingular. I tried doing the manual/automatic network selection and everything but it just takes too much of time to latch on. It finally latches (thank god !) but still its annoying. But once connected, itnever drops off or goes to voice mail. Looks like it has a starting problem
Also, reception wise, it shows less bars then my old phone when I am sitting on the same chair :?
Did anybody face the same problem, or am I the blessed one. Any tweaks or something that can be done ?
I also have problems sometimes connecting to edge/gprs, I think it might have something to do with handshaking accross towers.
I noticed that this happens when I enable TOMTOMTRAFFIC, it will get the traffic the first time I start tomtom, then 15 minutes into driving when it trys to get a traffic update it will not connect to gprs, it will keep dialing and eventually disconnect. Then after a rest, it will connect again but again after about 15 minutes of driving it has the same problem. Pretty annoying.
Vishny,
I am indeed on Moscow MTS. You mention a new ROM that fixes this - are you referring to the ROM that came out early this year (2.16.9.1) ? If so, I did the upgrade (english version) and it did not seem to help. If there is something more recent that fixes the MTS problem, please let me know where I can download it.
Also, are you having and problems with receiving calls? Thanks.
egrib said:
Vishny,
I am indeed on Moscow MTS. You mention a new ROM that fixes this - are you referring to the ROM that came out early this year (2.16.9.1) ? If so, I did the upgrade (english version) and it did not seem to help. If there is something more recent that fixes the MTS problem, please let me know where I can download it.
Also, are you having and problems with receiving calls? Thanks.
Click to expand...
Click to collapse
It's 2.18 ROM with new 2.20.11 radio rom. I'm having no problems with calls or GPRS. Now my device is perfect, I love it. Just try it, you can find it here:
ftp://ftp.xda-developers.com/Uploads/HTC Wizard/ROMS/
Thanks vishny - if that will indeed solve the problem.
Few questions, are there any other places to get the files (i am having problems logging into the one you provided).
Also, is this only for a Russian OS or do they have the same for english? Thanks
Guys, could you please advise me how can I download from FTP? It asks for username & password, but my profile's username and passwords wont work.
fmraven said:
Guys, could you please advise me how can I download from FTP? It asks for username & password, but my profile's username and passwords wont work.
Click to expand...
Click to collapse
user/pass: xda/xda
eva_d said:
fmraven said:
Guys, could you please advise me how can I download from FTP? It asks for username & password, but my profile's username and passwords wont work.
Click to expand...
Click to collapse
user/pass: xda/xda
Click to expand...
Click to collapse
Great! Thanx a lot.
And another question. Would QTEK ROM work for K-Jam, or should I wait for official K-Jam ROM update?
fmraven said:
And another question. Would QTEK ROM work for K-Jam, or should I wait for official K-Jam ROM update?
Click to expand...
Click to collapse
it will work, but you need to unlock your device first with Lokiwiz or aWizard. search forums, there are lots of posts regarding this.
Thanks for all the help.
One question to Vishny and others - i see the new 2.18 rom update in Russian - does anyone have any idea where I can get it in english?
I assume the GPRS/calls problem lies in the Radio ROM - so another question may be how can i keep my english ROM but update my Radio ROM to one that would work with MTS in Russia?
Many thanks
egrib said:
Thanks for all the help.
One question to Vishny and others - i see the new 2.18 rom update in Russian - does anyone have any idea where I can get it in english?
I assume the GPRS/calls problem lies in the Radio ROM - so another question may be how can i keep my english ROM but update my Radio ROM to one that would work with MTS in Russia?
Many thanks
Click to expand...
Click to collapse
There is no english 2.18 rom, because 2.18 solves specific problem with one of operators in Moscow. Some guys make hack, they flash 2.16 i-mate or 2.17 qtek english roms, then flash 2.20.11 "russian" radio rom and then install additional RadioDriver_GPRSStall_Wizard_Mar24.CAB they extract from extrom of 2.18 russian rom.
Look at this:
http://www.qtek-mobile.ru/forum/viewtopic.php?t=2131&start=30
vishny,
i installed the new radio rom onto the latest english i-mate rom and thw wizard finally worked with MTS in Russia without any problems. For that I thank you.
Unfortunately now for some reason once in a while the screen goes dark (as if the device is sleeping, the light is still blinking) and the only thing I can do is reset the device. Any ideas?
Thanks
p.s. why does this thing always have problems and as soon as i solve one, another arises :?
I bought my Jasjam 5 days ago. I am having a problem that sometimes people cannot call me. When they make an attempt to call me they get the message that the phone is off-line.
When the phone is in this state I cannot make calls either although I can see the "G" icon as well as the signal bars. The dialer shows "Dialing....." for a few seconds and then cuts out.
This does not happen all the time but say once or twice a day.
Things become okay when I soft reset my phone.
Just wanted to know if anyone else has experienced a similar problem and if there are any solutions. This is very annoying as you are so uncertain that you may not be accessible and you don't even know of that.
Thanks in advance for your help.
Kind Regards
I wonder whether it's worth trying to take it off automatic band selection and choosing GSM only for a day to see if it still has same issue.
Start>SettingsPersonal>Phone icon>Band and selecting GSM in both drop down boxes. In second drop down list it'll be the GSM band for your area or test on each to see which works.
I suggest the above just in case you have the dropped line due to auto swapping between GSM and UMTS issue.
Mike
I seem to have solved the problem of the radio silently switching itself off without me knowing and so risking unnoticed missed calls.
The ROM version supplied from the factory with my Jasjam (HT647xxx) is as follows:-
ROM Version: 1.31.305.2
ROM Date: 8th September 2006
Radio Version: 1.21.31.10
Protocol Version: 32.53.7020.01H
Ext ROM Version: 1.31.305.104
Bootloader Version:1.06
Strangely the I-Mate site at this point states the latest ROM available for download is:
ROM Version: 1.20.305.3
ROM Date: 21st July 2006
Radio Version: 1.07.03.10
Protocol Version: 32.41.1010.02H
Ext ROM Version: 1.20.305.104
Bootloader Version:1.04
So I flashed my Jasjam with the ROM of 21st July 2006 downloaded from the I-Mate site.
For the last two or three days since I have downgraded the ROM the problem of radio switching itself off seems to have disappeared.
Just wondering if I-Mate are aware of the problem with the ROM currently being shipped with new devices and so decided the keep the old ROM for download on their website.
I will continue checking and report if I see the problem reappearing.
I thought to share this information in case it is useful for any one of us.
Regards
srmz said:
I bought my Jasjam 5 days ago. I am having a problem that sometimes people cannot call me. When they make an attempt to call me they get the message that the phone is off-line.
When the phone is in this state I cannot make calls either although I can see the "G" icon as well as the signal bars. The dialer shows "Dialing....." for a few seconds and then cuts out.
This does not happen all the time but say once or twice a day.
Things become okay when I soft reset my phone.
Just wanted to know if anyone else has experienced a similar problem and if there are any solutions. This is very annoying as you are so uncertain that you may not be accessible and you don't even know of that.
Thanks in advance for your help.
Kind Regards
Click to expand...
Click to collapse
i seem to be 2 years late on this post but if you're still around - did you manage to solve this problem? I'm having the exact same one!
xhughx said:
i seem to be 2 years late on this post but if you're still around - did you manage to solve this problem? I'm having the exact same one!
Click to expand...
Click to collapse
Yeah, I have same problem with an Orange SPV M3100... Two different maintaince office said "we have no idea" in Hungary...
Please, If you have an idea, share with us...
Try changing the os, thats what the OP did and no more problems reported...
ultramag69 said:
Try changing the os, thats what the OP did and no more problems reported...
Click to expand...
Click to collapse
I already changed the rom 6 times, to 6 different roms (official, boiled, WM5.0, 6.0, 6.1), but nothing happened... I already try to change radio rom only to a different and back to the original. But nothing...
The last service said "the hardware is ok", they measured everything.
The problem is that the phone connect to the tower, but after 1 minute lost the connection, but show me the full signal level and I'm unavailable. At the first call that I make it show me an "operation failed" message and reconnect...
I think it sounds more like a radio ROM issue than an OS ROM. I had similar issues until I found a radio ROM that worked for me.
rmcknight said:
I think it sounds more like a radio ROM issue than an OS ROM. I had similar issues until I found a radio ROM that worked for me.
Click to expand...
Click to collapse
Hi, thanks for your answer. I had change my OS ROM and Radio ROM to your settings
IPL 1.04/ SPL: Hard-SPL V7 2.10.OLIPRO
Radio 1.48.00.00
Rom Version:Josh's Manilla2D v15
But nothing...
Please help me, my Dopod 838 Pro has No GSM!
This sounds similar to the problem's I'm having with my Sony Ericsson X1. It started a couple of weeks ago, seemingly spontaneously. I had been running the same firmware (generic UK R3AA010) for quite a while with no problems (at least more than usual with the X1) but suddenly one day these symptoms show up:
People who try to call me get an "unavailable" tone. If they try again it works fine
If I try to call someone, it just silently fails the first time. If I try again it works fine
So it seems that the phone gets disconnected form the network somehow. It can't just be that the phone network looses track of where the phone is (in which cell), since it affects outgoing calls as well.
I've tried this with two different SIM cards from different operators with identical results.
I've tried a couple of other firmware versions with no help. If anyone can help with information on this I'd be very grateful.
There's no way I can use a phone that people can't reach me on, but I can't stand the thought of throwing a fairly expensive phone in the trash.
exactly same problem here. I figured out that switching off the phone function in comm manager and then switching it back on does the trick without soft-reset, but I don't need to explain to you how annoying it is... I've already changed 4 OS roms and 2 radio roms with no result... I'd appreciate any suggestion very much.
My Dopod D810 from 3 drops calls regularly.
I think every single call will drop out after about 1-2 minutes. I also notice that when my phone is 'warm' from charging or other uses, the call can drop as quickly as 10 seconds into the call.
Initially it was suggested that the drop outs were due to my Phone > Band selection being set to 'Auto' but I have since changed this to Network Type=WCDMA and GSM/UMTS band=UMTS(2100+800).
But now I'm more inclined to think it has something to do with the device's temperature....
Any other ideas other than taking it back to 3?
Try changing the Radio ROM.
I had a similar problem after changing my Radio ROM from 1.41.00.11 to 1.46.00.11. Now I`m using 1.46.30.11 version and everything is OK. I even noticed a GPS signal level improvement.
I have the similar problem too. I m with 3 Australia. Upgraded to WM6 official ROM, still observing if call drop still happened.
If not, will take back for warranty repair
I am using a HTC-branded P3600 with the official HTC GPS-enabled WM5 ROM on the Vodafone UK network. With reasonable approximation I can say that I have 0 dropped calls (including calls made or received while in car).
My network type and band selections are both "auto".
Sometimes I make calls while the phone is charging via USB from a laptop (which makes it rather warm) but I haven't noticed any dropped calls in that situation either.
Radashka said:
Try changing the Radio ROM.
I had a similar problem after changing my Radio ROM from 1.41.00.11 to 1.46.00.11. Now I`m using 1.46.30.11 version and everything is OK. I even noticed a GPS signal level improvement.
Click to expand...
Click to collapse
Excellent idea. I'm currently using Radio version: 1.35.00.11...if I go to 1.4x - are these compatible with WM5?
anonimo said:
I am using a HTC-branded P3600 with the official HTC GPS-enabled WM5 ROM on the Vodafone UK network. With reasonable approximation I can say that I have 0 dropped calls (including calls made or received while in car).
Click to expand...
Click to collapse
Thank you anonimo - what radio version are you using?
BlackBeauty said:
Excellent idea. I'm currently using Radio version: 1.35.00.11...if I go to 1.4x - are these compatible with WM5?
Thank you anonimo - what radio version are you using?
Click to expand...
Click to collapse
I`m using a WM5 LVSW edition. Used it with 1.41.00.11 for 3 months without problems, changed to 1.46.00.11 for 2 days and encountered call drop issue, changed to 1.46.30.11 and not even a problem so far.
I am using my trinity with 1.41 and WM6 (AX3L) and I really never drop a call unless I step into an elevator. I am usually on UMTS or HSDPA living here in NYC and cannot complain about my service nor the phone.
BlackBeauty said:
Excellent idea. I'm currently using Radio version: 1.35.00.11...if I go to 1.4x - are these compatible with WM5?
Thank you anonimo - what radio version are you using?
Click to expand...
Click to collapse
I'm using version 1.35.00.11
Thanks for all the replies. Went ahead and upgraded ROM and Radio version to 3.00.707.16 and 1.46.30.11, respectively.
So far, no problems with call dropouts but I haven't made many long calls on it over the last 2 days but will keep assessing.
On the previous incarnation, I had also installed/uninstalled a LOT of programs over the 6 weeks I had had the phone so perhaps that contributed to the phone's instability too...
For me, it kinda worked the other way around...
I never experienced any call droppouts when I still had the original WM5 ROM with radio version 1.33.30.10 on my Dopod D810. (I'm with 3 in Australia)
After upgrading to the ANZ WM6 ROM with radio version 1.46.30.11, I can sometimes not even establish a connection as the call is dropped after the first ring or so. The other day I had to make a call 5 or 6 time to finish the conversation...
Is anybody else having similar issues AFTER upgrading?
Hi guys,
good to see that i'm not the only one that have call drop regularly.
Well, in fact, those are not always call drops.
Sometimes i miss calls and some other times, when i want to make a call, i see that my trinity's loosing the signal and starts to search for networks. Then i have to switch off the phone through the Connection Manager, then turn it on again so that i can make phone calls.
Are you experiencing the same on your device?
I'm still using Radio ROM 1.38.00.11
Do you guys have a link where to download the latest Radio ROM so that i can try it on my Trinity?
Thanks.
boy_in_oz said:
Is anybody else having similar issues AFTER upgrading?
Click to expand...
Click to collapse
Yep, I experience drops after upgrading... But the strange thing is... even after downgrading to the shipped rom... still drops... ARRGHHHHHH
I'm just going to try another rom I think... not sure yet. Have switched my band from auto to fixed. First gonna see what happens.
Some said it is due to 3G/3.5G trying to establish a data connection (most likely for push mail) and in doing so the phone function is disabled. I did not verify this claim.
If anyone wants to test it, you might want to try:
1. disabling 3G and 3.5G
2. disabling data connection
and tell us the results!
solitary said:
Some said it is due to 3G/3.5G trying to establish a data connection (most likely for push mail) and in doing so the phone function is disabled. I did not verify this claim.
If anyone wants to test it, you might want to try:
1. disabling 3G and 3.5G
2. disabling data connection
and tell us the results!
Click to expand...
Click to collapse
I will disable HSDPA. But I cannot disable my data connection because that's THE reason I bought my device for (using it for pushmail but I can use that with UMTS/GPRS connection also, don't need HSDPA for it).
I have found if I have network on AUTO i cant make calls, phone call drops straight away.
Switching to GSM allows me to make calls, but then I have no 3G
Found that radio rom 1.46.00.11 has no calls dropping for me. So I'm gonna stick with that one.
Cheers.
Arilexed said:
Found that radio rom 1.46.00.11 has no calls dropping for me. So I'm gonna stick with that one.
Cheers.
Click to expand...
Click to collapse
Just updated to radio rom 1.41.00.11, first few calls on UMTS dropped, then after a reset calls now working.
Arilexed said:
Found that radio rom 1.46.00.11 has no calls dropping for me. So I'm gonna stick with that one.
Cheers.
Click to expand...
Click to collapse
I have this ROM actually installed in my Trinity, and i still have call drops regularly
Once more today, it started to ring, then lost signal.
I'm wondering how much people has the same issue.
I used to have the same problem. I've reflashed my phone so many times coz of that.
But it seems like my problem's finally fixed
I'm using the most updated PDAVIET wm6 rom with Radio: 1.50.08.11
Been using that for about 2 weeks, haven't had a call drop since.
However I have had a few hangs here and there.
I run a lot of apps so the memory is pretty low most of the time. Yet for some reason I'm not getting any call drops so I'm happy. (Finally able to talk for like 15 mins without breaking up)
just fyi i'm also with 3, and don't have that band setting since I luv HSDPA yet certain areas only got Telstra reception...
Calls drop out
Hi, I'm in Sydney with 3 and haven't had any problems at all with the shipped WM5. After upgrading to the latest official WM6 ROM version 3.00.707.18 from the Dopd site things went bad with phone calls and weak signals.
Now upgraded the Radio to version 1.50.08.11 and everything's back to how it 's supposed to be.
Cheers and good luck.
hey guys...this is my first post here...
my pda2k keeps on dropping signals and sometimes halt during a call...
at first.....as instructed..2 time restarting solved the problem..
can you guys plzz help me out.......im using wm6
thnx in advance
What version of Radio do you using ? Try to upgrade to the last version.
my BA info is as follows
ROM version 5.60.00 WWE
radio version 1.12.00
well from where can i get the latest version of radio??
wel..i found it..and i am upgrading radio...
less see what happens
.....upgraded to 1.15.00
....no success......
im not the first one to have this problem..it ws in 2003. 2005 and now in wm 2006 now....
dunno what to do.....dont wanna throw away my pda2k
Maybe it is an hardware problem?
If your problem is in WM2003, WM5 and WM6, just get the phone to a repair or a recycle center....
but the thing is ..it was working fine....
and after installing a resh rom...it works for like 2 days with no problem...
im sure that its not hardware issue....
its the same problem....which everyone esle is having in this forum..abt signal dropping...dun think tat this harware problem can come to lot ov ppl at the same time...
the problem is with the phone company...
my pda2k also gives me similar problems...
but when i'm travelling to some other countries and using a local sim card there... i do not see any such problem... even while roaming sometimes... i do not see any problem with the current sim card.
i think it is the home service provider which has the problem.
If you have signal dropping, replace the flex cable.
The flex cable signal dropping is a common problem to any slide phone.
In fact I slide the phone halfway to test the signal if it will drop or not.
No signal drop means good flex cable.
Same case with Nokias and other phones.
I've had my friend's BA flex cable replaced and signal drop is solved.
also, one old battery can do that issue.
with my older battery, it used to cut connections sometimes. with the new one, keep connection.
hmm...but the thing is...that this fone was working fine in my country i.e Pakistan..but its giving problem here in canada.......and it actually came from canada before....
i dont know what to do....there were also issues like that with my imate-Pocket pc before...and now same is with PDA2k...
i have chaged a lot of sims...but no success.......
I personally believe that there is a bug on the radio dll.
If you are using WM2003, try this workaround to see if it helps: http://forum.xda-developers.com/showthread.php?t=340557
In your case, activate only the 1.900Mhz band or the 850 / 1900 band only. I believe that the former is better, though.
I've been only using it for the last 2 days, but so far so good.
JP
Well same problem here in Bulgaria. We have 3 Telecoms. Unfortunately i have subscription to one of them and some times like every couple of months I have the same problem. Green light blinking, but when someone is calling me - out of service. It rings, but after i pick up - it drops the call and gives "No service" This last for about a day or so. When i switch sim cards to another service provider - it works fine. The same thing happens when I travel from one town to another. I thing this is due to poor software configuration in the GSM towers. Overall for three years this happens to me like 10-15 times for couple of hours to one day. And I have this problem only with one provider only. No work around as far as i know.. Sorry
signal problem partially solved.
JPBRA said:
I personally believe that there is a bug on the radio dll.
If you are using WM2003, try this workaround to see if it helps: http://forum.xda-developers.com/showthread.php?t=340557
In your case, activate only the 1.900Mhz band or the 850 / 1900 band only. I believe that the former is better, though.
I've been only using it for the last 2 days, but so far so good.
JP
Click to expand...
Click to collapse
Guys,
Definitely the problem is software. I'm from Brazil and my operator is TIM. I tried many ROMs (at least 10) with the same symptom: if the phone misses the signal, I get into troubles to find the signal again and it keeps finding another operator instead TIM (in my case it only finds Vivo - which is 850Mhz).
After those many trials, I found a ROM that solves the problem partially. It's the PV DVH 19701 ( http://forum.xda-developers.com/showthread.php?t=390008&highlight=19701 )
With this ROM, it still looses the signal when on a place where the signal is not present and don't find while returning to a place which the signal is present, BUT, I just tap the antenna on the top of the screen, tap settings > network and finally tap "find network" and VOILA, the signal is back without much pain!!
One more thing is a little change on the registry according to a recommendation from Microsoft. Using one registry editor, go to:
HKCU\ControlPanel\Phone and change the value for "Features" parameter from 204c7d8 to 206c7d8. Remember that before you change, you need to choose the view mode to hexadecimal.
That's it folks...have fun!
Hi all, apologies for posting this, as there I know there's tons of other threads relating to this matter - I've spent quite some time reading (and being confused!) by them, but I can't seem to find a thread which a) has someone describing the exact problem I have, or b) giving a definitive solution. So here it is:
I have a UK MDA Vario II. It's my second one (replaced under warranty), this, and my first one both had a problem where I would seemingly randomly not receive calls or texts. The phone shows it has a signal, and the green light would be flashing to indicate service. However, on occasions, if you try to ring the phone, it diverts straight to voicemail. Sometimes service resumes normally (about an hour later) and I get a message informing me of my missed calls, and sometimes I have to do a soft reset to get it working again.
What I have gathered from reading on these forums is that I may need to upgrade my radio - it had version 1.05.02.00 on it (which it must have been shipped with).
So - following instructions, I put HardSPL 2.10 on to the device, then flashed the Radio ROM to version 1.47.30.10, deciding that this looked the safest bet based on the feedback of other people on the Forum. Having done this (last night) I decided to test the phone once per hour today by just calling it, and I only got to the second test before it failed again - showing signal and green light flashing - but calls going straight to voicemail.
So - I don't want to do any damage to the phone - but I need to know that when someone's calling me, it's going to ring (we're moving house soon, so I'm relying on certain calls from solicitors, bank etc etc). Can anyone tell me of a reliable Radio ROM version for an MDA Vario II on T-Mobile UK? (which won't introduce further problems!)
THANKS!!
broudie said:
Hi all, apologies for posting this, as there I know there's tons of other threads relating to this matter - I've spent quite some time reading (and being confused!) by them, but I can't seem to find a thread which a) has someone describing the exact problem I have, or b) giving a definitive solution. So here it is:
I have a UK MDA Vario II. It's my second one (replaced under warranty), this, and my first one both had a problem where I would seemingly randomly not receive calls or texts. The phone shows it has a signal, and the green light would be flashing to indicate service. However, on occasions, if you try to ring the phone, it diverts straight to voicemail. Sometimes service resumes normally (about an hour later) and I get a message informing me of my missed calls, and sometimes I have to do a soft reset to get it working again.
What I have gathered from reading on these forums is that I may need to upgrade my radio - it had version 1.05.02.00 on it (which it must have been shipped with).
So - following instructions, I put HardSPL 2.10 on to the device, then flashed the Radio ROM to version 1.47.30.10, deciding that this looked the safest bet based on the feedback of other people on the Forum. Having done this (last night) I decided to test the phone once per hour today by just calling it, and I only got to the second test before it failed again - showing signal and green light flashing - but calls going straight to voicemail.
So - I don't want to do any damage to the phone - but I need to know that when someone's calling me, it's going to ring (we're moving house soon, so I'm relying on certain calls from solicitors, bank etc etc). Can anyone tell me of a reliable Radio ROM version for an MDA Vario II on T-Mobile UK? (which won't introduce further problems!)
THANKS!!
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Click to collapse
Ive never had any problems with calls not connecting, the only times it has failed is due to poor reception and ofcourse network busy errors.
I wouldnt worry about the radio version it sounds like a network issue. Have enabled 3G on it??
mrvanx said:
Ive never had any problems with calls not connecting, the only times it has failed is due to poor reception and ofcourse network busy errors.
I wouldnt worry about the radio version it sounds like a network issue. Have enabled 3G on it??
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I have (and thanks btw - it was your guides that I followed attempting the flash last night). The thing is, a good friend of mine has the same phone, in the same area - and he doesn't get these issues. My other half is also on T-Mobile, but uses a Sony Ericsson and doesn't have any problems with coverage. I'm in a city centre right now, and my house isn't far out - we both have decent reception there.
In fact - an interesting thing just happened (literally..) - I have my phone on a charging cradle, and it had been dormant for a while, so the screen was off. It woke up, as if about to receive a call or text, but then nothing happened... so I called myself from my office phone - and it connected ok.
About 5 minutes later my girlfriend called me up on the mobile, and I mentioned the issue was still there - and she said 'yeah, i tried to call you about 5 minutes ago'.... so it's like the call was received (i.e. the phone new about it), but it didn't complete the process.
I had thought a new radio version might help (from my very limited understanding of such matters) - are you saying that's not the case?
Does 3G affect this too? What can I do - I use the internet more than anything else on my phone....
Thanks
does anyone have any further advice on this?
Mr Vanx? Anyone??
My phone is still randomly losing signal - generally not accepting incoming calls (though today it was not accepting calls, whilst I was still able to make them...). I think I may go and get it replaced by T-Mobile - but I have upgraded the radio to 1.47.30.10, and have put HardSPL 2.10 onto it.
I guess I need to downgrade to original versions, but I can't seem to find a guide which tells me if what I want to do is OK (and how...).
Please - can anyone assist - I believe my original radio rom was 1.05.05.00, and the SPL version was 1.01.
I'm using 1.54.30.10 and it's fine. I found 1.54.00.10 pretty good as well. Much fewer dropped calls comparing to any 1.4x RadioROMs. Signal strenght is also better. The only thing I cannot comment on is the battery life, as I charge the phone every night whether it's 90% or 10%.
mean-machine said:
I'm using 1.54.30.10 and it's fine. I found 1.54.00.10 pretty good as well. Much fewer dropped calls comparing to any 1.4x RadioROMs. Signal strenght is also better. The only thing I cannot comment on is the battery life, as I charge the phone every night whether it's 90% or 10%.
Click to expand...
Click to collapse
did you have the same problems as me? - phone appearing to have a signal but calls being diverted to voicemail... seemingly randomly...
Use GSM mode as default
I have the exact same problem (I travel between Birmingham and London mainly) on my Vario II. It is really fustrating and my wife seems to think I dont answer her calls/txts on purpose(!)
On mine, the problem is due to the 3G mode - when I turn OFF 3G and use normal GSM the problem goes away. I get all calls/txt and internet connections sucessfully. When I turn on 3G the problem comes back - lost calls and unsucessfull internet connections. When in 3G mode sometimes it works somtimes it doesnt
Someone mentioned it could be that it is not switching between 3G and GSM automatically when no 3G is available. However, it happens even when in a good strong 3G area.
I swear this problem did not happen in the early part of my contract but only recently. One theory is that TMobile has sold so many 3G devices now both monthly and pay-as-you-go (esp 3G Data Modems with users using the network for their laptops) that the TMobile cells are just getting overloaded. Also, it could be that TMobile are also doing an upgrade of the 3G network and it is causing problems for users.
So what I do is run the phone in GSM mode as default (so no missed calls/txt and use Opera Mini for quick web surfing works well in GSM mode) Then switch on 3G mode if I am going to do any web surfing for more then 5 mins.
The added side benefit is also much much better battery life in GSM mode (3G soaks up the juice very quickly). I never use video calls ect so no loss there.
My Comm Manager has a toggle for 3G/GSM mode so I use that to quickly change between the 2 modes.
In Summary I would rather have a reliable phone for recieving/making calls then one which is hit and miss.
btw, Im now due an upgrade - wondering if I should stay with TMobile or not...
We appear to have the same phone 'lives'!
kismat1970 said:
I have the exact same problem (I travel between Birmingham and London mainly) on my Vario II. It is really fustrating and my wife seems to think I dont answer her calls/txts on purpose(!)
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Same here - we're in the middle of selling 2 properties and buying another one, so I could really do with not having the phone playing up.
kismat1970 said:
On mine, the problem is due to the 3G mode - when I turn OFF 3G and use normal GSM the problem goes away. I get all calls/txt and internet connections sucessfully. When I turn on 3G the problem comes back - lost calls and unsucessfull internet connections. When in 3G mode sometimes it works somtimes it doesnt
Someone mentioned it could be that it is not switching between 3G and GSM automatically when no 3G is available. However, it happens even when in a good strong 3G area.
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Click to collapse
I've tried this today, and have been testing the phone on an hourly basis - so far so good.
kismat1970 said:
I swear this problem did not happen in the early part of my contract but only recently.
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Click to collapse
Spot on - this definitely was not a problem when I signed up (Nov 06).
kismat1970 said:
So what I do is run the phone in GSM mode as default (so no missed calls/txt and use Opera Mini for quick web surfing works well in GSM mode) Then switch on 3G mode if I am going to do any web surfing for more then 5 mins.
Click to expand...
Click to collapse
Do you know where I can get a reliable version of Opera Mini?
kismat1970 said:
My Comm Manager has a toggle for 3G/GSM mode so I use that to quickly change between the 2 modes.
Click to expand...
Click to collapse
I dont have this option in mine? How can I get it??
kismat1970 said:
In Summary I would rather have a reliable phone for recieving/making calls then one which is hit and miss.
btw, Im now due an upgrade - wondering if I should stay with TMobile or not...
Click to expand...
Click to collapse
Ditto - im due for upgrade in March, and had been looking at the Vario iii - but am now wondering if I should be looking at another network? Is this a consistent problem with all 3G devices on T-Mobile - or does it just affect the Vario ii?
broudie said:
Same here - we're in the middle of selling 2 properties and buying another one, so I could really do with not having the phone playing up.
I've tried this today, and have been testing the phone on an hourly basis - so far so good.
Spot on - this definitely was not a problem when I signed up (Nov 06).
Do you know where I can get a reliable version of Opera Mini?
I dont have this option in mine? How can I get it??
Ditto - im due for upgrade in March, and had been looking at the Vario iii - but am now wondering if I should be looking at another network? Is this a consistent problem with all 3G devices on T-Mobile - or does it just affect the Vario ii?
Click to expand...
Click to collapse
I signed up in Sep 06 and there was no problem with 3G mode then (problem free for the first 12 months at least).
From your phone internet rowser goto http://mini.opera.com/ and click on Download Opera Mini (this is latest version 4).
Before you do this make sure you have Esmertec Jbed midlet manager installed (Opera Mini is a Java App).
I use Opera Mini 90% of the time and its still renders fast on a GSM connection.
Ive uploaded the CABs for you for the Midlet Manager and Comm Manager.
I dont know if it only affects the VarioII maybe others can comment. If its a network issue then I would expect it affecting other devices also.
I want to go for the HTC Touch Dual (aka MDA Touch Plus on TMobile) as my next phone but may go with Orange if it is a network issue. Only reason I stay with TMobile is for the 'unlimited' web'n walk tarrif..but if I can't use 3G realiably then what is the point?
kismat1970 said:
I signed up in Sep 06 and there was no problem with 3G mode then (problem free for the first 12 months at least).
From your phone internet rowser goto http://mini.opera.com/ and click on Download Opera Mini (this is latest version 4).
Before you do this make sure you have Esmertec Jbed midlet manager installed (Opera Mini is a Java App).
I use Opera Mini 90% of the time and its still renders fast on a GSM connection.
Ive uploaded the CABs for you for the Midlet Manager and Comm Manager.
I dont know if it only affects the VarioII maybe others can comment. If its a network issue then I would expect it affecting other devices also.
I want to go for the HTC Touch Dual (aka MDA Touch Plus on TMobile) as my next phone but may go with Orange if it is a network issue. Only reason I stay with TMobile is for the 'unlimited' web'n walk tarrif..but if I can't use 3G realiably then what is the point?
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Click to collapse
Thanks very much for loading this stuff...
my other half is after the touch plus too - but have advised her to do some research before committing to T-Mob again.... though if she gets it and it's ok, i'll post some feedback on here...
Cheers
The Touch Plus is a good phone if you can live without Wifi...Ive read somewhere that this problem is dependant on the area you are in ...in particular the TMobile cell tower servicing the area you are in and it is possible to phone TMobile tech support to get an engineer to investigate and correct the problem. In my case that would be my home address and my work address - maybe worth a try?
Just to add my 2p worth... my radio is 1.05.05.00 (came on the phone, which was a replacement for the first which had the screen drift)... I've had occasional times when the phone's lit up but nothing's happened, but I usually chalk that down to the phone doing an activesync check for push mail, and as there's nothing there, it goes back to sleep.
To my knowledge, I've not really missed any calls or anything like that since way back last year - when sometimes I'd be sitting in the same café as a mate also on T-Mobile, and we'd do the you-call-me-i-call-you thing to get each others' numbers - and it'd go straight to voicemail! That was quite amusing.
Nobody's told me that they've had problems trying to reach me on my mobile though for a fair while now, so I'd almost completely forgotten about this problem!
edit: yay, 500th post! Took a while but got there eventually... Anybody want to sponsor me with a free Kaiser?
broudie said:
Can anyone tell me of a reliable Radio ROM version for an MDA Vario II on T-Mobile UK? (which won't introduce further problems!)
THANKS!!
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Click to collapse
Hi, I confess I haven't read the thread in great deal (am in a rush and am just passing through!) but you could try this official T-Mobile UK ROM. It's Windows Mobile6 and Radio 1.50.xxx (as far as I remember). The main thing is that it's official, and includes their latest sanctioned bootloaders etc. I flashed it to mine before taking back for warranty (as it's not possible to go back to the old 1.05 radio from recent unauthorised versions).
T-Mobile UK WM6 complete MDA Vario II ROM:
http://member.htc.com/ruudownload/t-mobile/TMobileWM6Step1-TMuk.aspx
sim
:O when did that become available? I swore to myself I'd keep an eye on the TM phone downloads site because I knew WM6 was available for some devices, but I completely forgot and since then they've rolled out WM6 for my phone... Which is a proper pain, but at the same time a really nice surprise.
Hard reset your device, install ALL applications on the phone (nothing on the micro SD - except outlook attachments). This should solve the problem.
sahuja said:
Hard reset your device, install ALL applications on the phone (nothing on the micro SD - except outlook attachments). This should solve the problem.
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Why dig up this old thread and answer a question that has probably long since been resolved?
Wam7 said:
Why dig up this old thread and answer a question that has probably long since been resolved?
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It's been useful for me. I'm having exactly the same experience on orange with an spv m3100 at the moment. This helps.
Dear,
My trinity (HERM300) test device have the same problem:
No CID, NO RADIo , NO GSM, NO IMEI
This info on my device (when having problems)
HERM300
IPL 1.04
SPL 2.10
plz plz plz any body help me for this ...........
john7992 said:
Dear,
My trinity (HERM300) test device have the same problem:
No CID, NO RADIo , NO GSM, NO IMEI
This info on my device (when having problems)
HERM300
IPL 1.04
SPL 2.10
plz plz plz any body help me for this ...........
Click to expand...
Click to collapse
you should check and find its at http://forum.xda-developers.com/wiki/index.php?title=Hermes_ExtractedRadioRoms