Ok, on a beautiful day [aka 2 days back], I turned on the Atom and realized that there's a weirdest problem I've ever seen. It seems like the "up-arrow" button (or "north" in the d-pad) is being pressed all the time without being released. If I activate the start menu, for example, it would just automatically going through all the items bottom to top and back again.
First I thought it was a software problem, so I soft-reset it several times. That didn't help. But I found out something. If the atom was soft-reset, the problem does not appear until a hardware button is pressed [ie you can enjoy the touch-screen all you want]
So, I tried hard-resetting. Didn't help either. So I talked to myself, why not try some different ROM? So I did, tried it with 2 older ROMs from O2 (I have all the ROMs released). Didn't help.
It was frustrating because along with "keypad problem" you get another one free: there's no way to turn off the Atom. Try it yourself, holding an arrow button and press the power one, see if it turned off. So, I left the battery drain, just to see how it'd be.
After an afternoon, the atom drained completely. So I had to recharged it and wait. Surprisingly, after charged again, the problem seemed to go away! Thank god...
Now, I was trying to reproduce the problem again but no luck (or should I call it luck). After a few hours leaving it alone, when turned on, it was doing it again! I was so mad, I would have banged the thing on to the wall if I had another phone to use atm. Anyways, I left it to drain the battery and there it was, working again, for the whole night
This morning, when I woke up, guess what, it was doing it AGAIN!!! I'm so desparate now. Tell me what to do, please.
Thanks for going thru the problem w/ me. This is, by far, the weirdest and most frustrating problem I've ever experienced.
Stuck Button?
Hey I had a problem like this with my Wizard 8125 except it was with the Wireless Manager Button, acting as if it was always being pressed. I tried all the same things you did, but the only thing that solved it was taking it apart, blowing out any dust and making sure nothing like particles or sand or dirt was lodged between the button and the sensor. I guess you could try this and take your Atom apart. I have an Atom now but I don't know how to take it apart. Maybe search for the Technical manual on the web or on this site.
I hope this helps!
Thanks pelicantacos. However, being an all-thumb as I am, I don't think I have the courage to do it. But it's good to know one probable cause. Thanks again.
one more possibilities:
you have water between sensors. After you regarge, temperature go up (from battery), and water go out....
Hi all.
Just got a JasJam about 2 weeks ago.
I am have a problem with the touch screen.
After about 5 mins of use the touch screen slowly gets more and more unresponsive untill it stops working.
If i remove the battery and let the phone sit for a couple of minutes then restart it the touch screen would start working again. But for only 5 mins.
Is this what everyone is refering to as problems with Screen Allignment or do i have a bigger problem.
Does anyone have any suggestions on how to fix this problem.
Thanks
Travis
Personally i would do i hard reset and not install any additional software to see if you have the same problem. If yes, then its hardware problem and needs to be sent in for repair. If not, then install your programs back one by one to find the culprit.
S.K.
EDIT: Ensure you back up your data before performing a hard reset. You will lose all information stored on the phone.
Silent_Killa's advice is what I would do. Might try uninstalling apps one by one first??
This is NOT the screen alignment issue - I don't think. It depends if the screen responsiveness going off is actually at the point at which you tap the screen is not matching where the screen responds?? In other words it does respond but not at the location you tap. If this is happening then it is the SA issue, but if the screen does not respond in any way to taps then I doubt it's the SA problem - though could well be a digitizer issue.
I have not searched, but a week or two weeks ago an identical problem was posted by someone else.
If a hard reset does not cure this I would suggest a return as soon as possible.
Mike
Hey guys.
Yea i trided the whole hard rest thing and it still did the same problem.
The screen works fine but it is just the tapping part that gets screwed up.
All my hardware buttons work ok so i can still use the phone. I just can't use the touch screen.
Do you really thing an application could do this sort of thing.
The main ones i use are -
SPB Diary
SPB Pocket Plus
Spb Weather
Pocket Informant
Are these know to cause any problems.
I will try one more time and not install any apps.
Oh well 2 weeks old and it's off for repair.
Thanks for your help.
Saber_007 said:
Hey guys.
Yea i trided the whole hard rest thing and it still did the same problem.
The screen works fine but it is just the tapping part that gets screwed up.
All my hardware buttons work ok so i can still use the phone. I just can't use the touch screen.
Do you really thing an application could do this sort of thing.
The main ones i use are -
SPB Diary
SPB Pocket Plus
Spb Weather
Pocket Informant
Are these know to cause any problems.
I will try one more time and not install any apps.
Oh well 2 weeks old and it's off for repair.
Thanks for your help.
Click to expand...
Click to collapse
BUT surely you tried it for an hour or two before installing anything!!?? And if working then only one application at a time?
No I don't think any of those apps. are the cause of the problem.
You still have not given full details about whether the screen is completely unresponsive or misaligned.
Either way if it's under warranty and hard reset does not cure it, get it returned cos this is not some little software fault.
Mike
Touch screen do not respond
mikechannon said:
I have not searched but a week or two weeks ago an identical problem was posted by someone else. If a hard reset does not cure this I would suggest a return as soon as possible.
Click to expand...
Click to collapse
Yes, it was me (I think), I had this problem too. It was only when the keyboard was slided and locked opened. Button would respond but screen would freeze and the start menu, sometimes, would pop up as an extra.
I had to give it back ...
dam said:
Yes, it was me (I think), I had this problem too. It was only when the keyboard was slided and locked opened. Button would respond but screen would freeze and the start menu, sometimes, would pop up as an extra.
I had to give it back ...
Click to expand...
Click to collapse
Hope you get it back working this time so you can start to enjoy it!!
Mike
dam said:
Yes, it was me (I think), I had this problem too. It was only when the keyboard was slided and locked opened. Button would respond but screen would freeze and the start menu, sometimes, would pop up as an extra.
I had to give it back ...
Click to expand...
Click to collapse
YEP that is exactly what mine does sometimes. After i open the keyboard the start button would start to pop open and close.
How did you get on. Did they tell you what the problem was.
Cheers.
mikechannon said:
BUT surely you tried it for an hour or two before installing anything!!?? And if working then only one application at a time?
No I don't think any of those apps. are the cause of the problem.
You still have not given full details about whether the screen is completely unresponsive or misaligned.
Either way if it's under warranty and hard reset does not cure it, get it returned cos this is not some little software fault.
Mike
Click to expand...
Click to collapse
Sorry, about that.
Full Details-
Screen has no problems with SA. After about 5 mins the screen slowly becomes more unresponsibe. IE i would have to tap the start button several times for it to work. When it finially pops open it just closes again almost straight away.
Not long after this the screen will become totally unresponsive, howver all hardware buttons will still work.
I am going to try a hard reset tonight.
I will let you konw.
Thanks again.
Well it is deffinitly my phone.
The screen wasn't working as per normal.
I hard reset my phone. When it rebooted and got to the "tap the screen to continue" bit. Guess what it didn't work.
I taped the screen several time but no go. The screen was dead.
I will have to send it back to the shop.
Cheers.
Travis
wiki update
I took the freedom to update the wiki on this issue :
http://wiki.xda-developers.com/index.php?pagename=Hermes_Problems
well, my device was a second hand but the seller was as so kind as to take it back... nothing for chirstmas this year .
still... happy new year to everybody !
Saber_007 said:
Well it is deffinitly my phone.
The screen wasn't working as per normal.
I hard reset my phone. When it rebooted and got to the "tap the screen to continue" bit. Guess what it didn't work.
I taped the screen several time but no go. The screen was dead.
I will have to send it back to the shop.
Cheers.
Travis
Click to expand...
Click to collapse
Fingers crossed you'll get a good one back. I think you were going to have to send this one back anyway.
Mike
JasJam screen responds to "ghost" taps!
The touch screen on my JasJam responds to continuous taps even when I don't tap it. When the keyboard is slid out, the start menu keeps on popping as if the start button on screen is being tapped. When keyboard is slid inside (device is closed), the device behaves as if the OK button (the "X" on top right) is being tapped continuously. Due to this, I can't open any program. (As soon as a program is opened, the "X" button on top right is automatically clicked and I reach Home screen again!
I uploaded a video about this mal-functioning of device:
http://www.youtube.com/watch?v=YWAyRLQ01oo
I have already:
1. Alligned screen
2. Hard reset device (Left and Right softkeys + Reset button)
3. Updated ROM and hard reset device
but of no use! Please help.
Read that
it's a hw issue, had to get a replacement ...
Same problem
I seem to be having the exact same problem. When I first got it, I was able to use the phone for a couple of weeks, then all of the sudden, the screen stoped responding, but all the buttons worked. I did a hard reset, and it worked for a little while, then when bad again. At first I thought it was related to ActiveSync because it would always go bad immediately after syncing. However, even when I don't sync after a hard reset it eventually goes bad again. Today I just got it back from manufacturer - they couldn't reproduce the problem. It worked all day. Then I synced. Stupid me. Its not responding again.
There's no way out. Get a replacement.
I'm hoping that my replaced device doesn't have same issue.
same problem
I have the same exact problem. I sent back the Phone to Cingular / HTC, and they "repaired" it under warranty. I got the phone bac, and after a day's use, it went back to its old state.
Since I got this on ebay (BIG mistake), even though it was new, its having this problem.
So far i am not at ALL impressed with the 8525. Seems to me like its laden with hardware issues.
Can someone please offer insight as to what I can do?
Sorry to hear that! I had actually purchased i-mate JasJAM from Dubai. i-mate has just one service center in USA (PocketPCTechs in CA). They provided amazingly great customer service and replaced the main board. So far the problem hasn't repeated.
shassouneh said:
I have the same exact problem. I sent back the Phone to Cingular / HTC, and they "repaired" it under warranty. I got the phone bac, and after a day's use, it went back to its old state.
Since I got this on ebay (BIG mistake), even though it was new, its having this problem.
So far i am not at ALL impressed with the 8525. Seems to me like its laden with hardware issues.
Can someone please offer insight as to what I can do?
Click to expand...
Click to collapse
Hey, I am having the same problem as well. Bought my phone on December 06 from eBay seller too. Big mistake as HTC will tell you sorry your warranty is void if you did not purchase the device from the carrier (even though it was new.) I am curious how you were able to get it repaired under warranty since you too bought yours from a third party.
I did the credit card trick and it worked flawlessly for about two months and just yesterday I am back to the same problem. After today doing the credit card trick numerous times I finally got the touch screen working now but who knows for how long this time.
BTW my serial number is in the HT642Fxxxxxx if anyone else that has this problem wants to compare and post theirs.
Facing the same problems...
... I've been thinking about repalcing the display and the touchscreen. But now, considering that it is a HW issue, I can only replace these two things. If the bug is in the module above the screen (statur leds and camera) or related to the wireing at the back of the screen, it won't get rid of the problem. On the other hand, if it is a problem with the screen getting too hot, then I'm on the right track...
Has anyone tried this yet?
I'll try to call HTC on monday, maybe they know where the bug is.
Hello. I have searched and found nothing.
I have a T-Mobile Wing that I purchased about 1+ year
I bought a new phone and didn't use the Wing for a while. I wanted to use it again, but it won't turn on. I put it to charge and the light turns on for about 7 secs and turns off. I tried the soft and hard resetting method but does not seem to work. Any help is greatly appreciated.
Hector
sms chat
hi guys im looking to download sms chat or aany link that can help
help greatly appreciated
nicole
Ok. So i got it to turn on. It stays on for couple of minutes then when I start playing around with it, it freezes, I open the keyboard and the screen fades away. The orange light stays on, but the phone doesn't respond.
What can be causing this?
Thanks.
I open the keyboard and it stays on, but as soon as I close it, it freezes, then shuts off and back on..
Please help me!
edit
Also most of the keys on keyboard don't work. I guess its the keyboard
edit-
took it apart and disconnected the keyboard and it doesn't turn off anymore. bingo. where can I get a replacement?
It started happening maybe 2 days ago. Im running the newest version of Hyperdroid and have never had any problems. Whenever i turn my phone on and attempt to unlock it by either sliding the tab, turning the dial, or sliding the lense down, the screen doesnt respond to my touch. I have to try like 3 times before i can finally unlock my phone, its super annoying.
Anyone have a fix for this or advice?
Thanks!!
Set my phone to "menu unlock" but when i put menu, the touchscreen wont work! It's getting really frustrating. Could the phone be going bad?
UPDATE: now my touchscreen wont work at all! pretty much my phone is useless now. anyone help?
rageagainsttx said:
UPDATE: now my touchscreen wont work at all! pretty much my phone is useless now. anyone help?
Click to expand...
Click to collapse
Your digitizer is dead. If you are still under warranty, I suggest you flash back your WM stock and send your phone back in for repair. Unfortunately, there is no other way around this. Read here for more info http://forum.xda-developers.com/showpost.php?p=12105680&postcount=1
Greetings,
I've got a question. Do You have the same problem when calling someone else?
When I hold my phone up to my ear the screen turns off, everything perfectly. But now I wonder if You have the same issue:
My screen won't turn back on when I take the phone away from my phone. This means After every call I've got to press the Home/Lock button to get back to the phonescreen.
I am used to stock android where the phone turns back on when You take away the phone from your ear. Is this normal for Galaxy devices?
Thanks in advance!
Ochs said:
Greetings,
I've got a question. Do You have the same problem when calling someone else?
When I hold my phone up to my ear the screen turns off, everything perfectly. But now I wonder if You have the same issue:
My screen won't turn back on when I take the phone away from my phone. This means After every call I've got to press the Home/Lock button to get back to the phonescreen.
I am used to stock android where the phone turns back on when You take away the phone from your ear. Is this normal for Galaxy devices?
Thanks in advance!
Click to expand...
Click to collapse
Mine started doing that this week but now seems to fixed i wiped the censer and it helped
jaythenut said:
Mine started doing that this week but now seems to fixed i wiped the censer and it helped
Click to expand...
Click to collapse
First of all, thanks for the reply!
Could You tell me what and how You wiped on your phone?
Ochs said:
First of all, thanks for the reply!
Could You tell me what and how You wiped on your phone?
Click to expand...
Click to collapse
Don't laugh, a baby wipe