Database Users

Weather/My Location Not Working

My home screen is not getting any weather display - when I run the weather app directly I can add locations and view the weather for them, but whenever it tries to update "My Location" it fails with a connection error. Any ideas? I'm using an O2 contract SIM card if that makes any difference (connected via WiFi also).

AndyGarton said:
My home screen is not getting any weather display - when I run the weather app directly I can add locations and view the weather for them, but whenever it tries to update "My Location" it fails with a connection error. Any ideas? I'm using an O2 contract SIM card if that makes any difference (connected via WiFi also).
Click to expand...
Click to collapse
Pure guesswork here, but assuming you're indoors or have no GPS signal, your phone would try to use cell towers to locate you and give you the current weather. Using a WiFi connection probably means it can't locate you?
Try without WiFi on the first time so that it can get a location, and maybe subsequent updates via WiFi will assume that your "My Location" has stayed the same?

Just a guess but dose it need a GPS signal to get the location or does it take it off the cell towers.

sub69 said:
Pure guesswork here, but assuming you're indoors or have no GPS signal, your phone would try to use cell towers to locate you and give you the current weather. Using a WiFi connection probably means it can't locate you?
Try without WiFi on the first time so that it can get a location, and maybe subsequent updates via WiFi will assume that your "My Location" has stayed the same?
Click to expand...
Click to collapse
I should post a bit quicker

It's not that unfortunately, I've tried it both with a GPS signal and with WiFi turned off. Google maps knows where I am also. Most odd.

i have the same problem today. Worked through Activesync this morning. Internet seems OK today but weather is showing a connection error!

Maybe the location service (or the weather service) is down?

I just disabled it from showing in weather tab by using duttys disable location cab. Couldn't get it to work either so its useless to me.

all ok here

It never worked correctly on the custom roms for HD - and everyone was putting it down to "pre-release" software lol. I either get a connection error or no weather for your location!!!

I wonder if it's related to your service provider - I'm with O2 UK, anybody else have the same and got this working please?

I found a semi-decent workaround at least - the location used on the home screen is the one you set as your own in the world clock tool. That can either be the dynamic "My Location" or a city of your choosing.

I'm with Vodafone, and it seems to be working fine for me. Did you make sure that the 'location' settings are set right? i.e. HTC location service is checked, and 'Improve location service by collecting data at any time when device is in use' is set to on?

also on vodafone and its working fine for me

Orange - not working

next time you're out and about, try to update the weather. I have a polaris with WM6.5 which refuses to update at my home location but drive 20m down the road and it finds my location and tells me the weather. unfortunately when i return home it won't update, it's stuck on the wrong place and time. very chuffing annoying. I'm on O2 contract. the "helpful" erk on the helpline advised that as my handset is not sold as WM6.5 they could not help, what a cop out - [email protected]
rivets

Still no joy here, tried as many different combinations and scenarios as I can think of. I guess it just won't work for me with my SIM card, for whatever reason.

I get that problem depending on where i am. I'm on o2 aswell.

I am on O2 and nver got it to work so disabled it.

I had to agree to use the Google location service to get the weather working.

"Connection error while attempting to download weather data"

Hello guys, im new to the forum and this type of phone so pardon me if i come across ignorant i can assure you this is not through arrogance, i have searched the website for 2days and could not find any advice on this matter and get this message 99% of the time! "Connection error while attempting to download weather data, retry?" (keeps happening no matter how many times i retry)
I have tried hard reset, soft reset even changed my network thinking the data reception was bad but this still seems to be the case where ever i am positioned with my phone.
This is an awesome phone, but an incredibly consuming one that can be frustrating at times! without the guys on this forum I dont think I would have lasted one day!
Any help would be much appreciated!

Make sure your 3G settings do not include "this network connects through a proxy".

lorin.bute said:
Make sure your 3G settings do not include "this network connects through a proxy".
Click to expand...
Click to collapse
i have the same problem and already do that but nothing, always the connection error too!

just a question, you have problem with the connection only when you are trying to download weather update?

Hi,
I get this issue depending on my location. At my home I will get this message, but when I am at my office in Birmingham, it would update the my location weather no problems.
I think that if the place you are trying to get weather data for, is not on the database, then it will give an error. Because the software is not intelligent enough to find the 'nearest' place to your location.
The other problem can be caused by your telecoms, and how your 3g data is routed. As other have mentioned, this might be fixed with the proxy setting.
Oh, and I think you need to be receiving a 3g signal for this to work, I've never seen it work over GPRS...
To be honest, I've disabled the auto updating feature of this now. Because if I really needed to know about the weather of 'my location', I can always take a peek outside!

Sorry that you can't find any information on this. I'm surprised as I think it could possibly be the 2nd most asked question on here behind the old issues with slow SMS delivery. Here a summary of my understanding.
A local Cell tower is used to provide My Location data. Not all locations can be automatically updated Using My Location but most (can be automatically updated by adding the location to a list. A data connection is required and you need to enable Google location services.
It is known behavour for the My Location to all of a sudden start working when you are out and about as your phone connects to a different cell tower in a different location. I for one cannot get My Location dataq in Cheltenham but when I go to Gloucester I can get around 4 different "locations" on my way to work.
There was talk that part of this might be related to multiple locations having the same name and this causing problems with My Location selecting the correct data from the Accuweather database.
Hope this helps a bit althoughn I doubt we will get a fix.
I cannot currently remember if people with different service providers have different behavours with this service.

I got the same problem after using the Sim Contacts Fix... Found out that the stupid update changed the connection and told it to use a proxy server! Check if ur phone did the same thing as mine!

I can get my updates no probs without 3g, have no 3g coverage at the house at all, but what I have found is that when the weather would not work properly, and was giving the wrong location, I logged onto google maps, got a gps fix, and now the weather gives a spot on location, a very small village, that i would doubt being in any database.
I reckon weather pulls the location from the gps fix in googlemaps...
Just a thought.........

kjettern said:
I got the same problem after using the Sim Contacts Fix... Found out that the stupid update changed the connection and told it to use a proxy server! Check if ur phone did the same thing as mine!
Click to expand...
Click to collapse
I think that is a slightly differemt issue caussing a similar effect. This issue has been around since the firat HD2 was released and mostly related to MyLocation successfully updating when in one area and not in another, with the same connectivity settings.
Regards.

to OP...
I too have failed to find a proper resolution to the "connection error...".
I know it can work on my phone, as I've seen it work perfectly around Devon & Bournemouth, both indoors and outdoors.
IMHO, it's definately a problem with Accuweather's database, regardless of connection type.
I used Duttys Disable Current Location cab to switch the pointless thing off.
Maybe one day someone will find a way to make it work for everywhere.

pastypacker said:
I can get my updates no probs without 3g, have no 3g coverage at the house at all, but what I have found is that when the weather would not work properly, and was giving the wrong location, I logged onto google maps, got a gps fix, and now the weather gives a spot on location, a very small village, that i would doubt being in any database.
I reckon weather pulls the location from the gps fix in googlemaps...
Just a thought.........
Click to expand...
Click to collapse
Hi,
Im interested. How do you get your weather updates? Are you using Wifi or do you believe that it is all done via GPS? Now a silly question, sorry. Do you now have your village as a defined location or is it only "My Location" that is automatically updating?
Regards.

cMMY69 said:
Hi,
Im interested. How do you get your weather updates? Are you using Wifi or do you believe that it is all done via GPS? Now a silly question, sorry. Do you now have your village as a defined location or is it only "My Location" that is automatically updating?
Regards.
Click to expand...
Click to collapse
At home, im using wifi, thelocation im referring to is the one that shows on the home screen after update, the nearest defined location that can be searched for is over 60 miles away in Plymouth.
I will try a non wifi update when i walk the dog again later, and see what that brings.....

gdayhtc said:
just a question, you have problem with the connection only when you are trying to download weather update?
Click to expand...
Click to collapse
Yes all other apps and data features work like a dream, including google maps,

Jacky Rogue said:
Yes all other apps and data features work like a dream, including google maps,
Click to expand...
Click to collapse
well i have the same thing here...happens to me as well, i was thinking may be it is acuweather and our current location. Having said that i have not changed any thing in my 3 g connections. 50% of the tome works. so i am not really fussed about it

To the OP (and anyone), please also report this issue to HTC self via their website. If they know about this issue, maybe they can make a fix for it .

I had same problem and tried these:
Switched to airplane mode and wifi on. Tried update and successfully updated.
Switched to phone on wifi off. Tried update and not updated.
Removed all cities. Tried update for my location and successfully updated.
Added some cities. Tried update and not updated.
Weird

For me the weather location is working generally fine, even if often it doesn't recognize a town (smaller ones) and instead shows "My Location" instead of a name. The update is only working when I have EDGE or 3G coverage (or WiFi), not when only GPRS.
What is very strange for me is, that when not on WiFi (then all works fine), i.e. when on the phone network, it updates well some cities, and some won't (the ones which won't are two of the cities I added in the beginning to the list, i.e. Geneva and Nuremberg). All other cities I added work well for the updated. I wonder if it has something to do with the fact that I added them at a specific moment. When I deleted these cities and put them back in the list it won't help. I wonder if you can reset the weather program without making a hard reset, in order to see if it would help.

Fixed
Settings>connections>connections>advanced>select networks>edit (your gsm operator gprs/3g settings)>edit>next>next>advanced>servers
Select use specific server address and enter a dns . I'm using google dns 8.8.8.8.
Click OK>finish and yes to do you want to save changes. Click OK until connections window. Soft reset and try to update weather.

This happened to me when I removed JVH3 Weather City Editor.
once I reinstalled it, my error has gone away.
Ron

Have had the HD2 for a few weeks now, with no problems with weather. Went on holiday, came back, and getting the error as per this thread. Strangely it seemed like I was getting the update, then getting the error afterwards.
Spoke to my provider (T-mobile) who were next to useless (well that's unfair, I guess they suggested a lot of things but none worked).
Took out all cities from the application and updated - worked fine (and this was over GPRS as one of things T-mobile had me do was switch Band under phone settings (All Settings/Personal/Phone/GSM/UTMS Services/Band/Get Settings)).
Could it be as simple as an error in the weather data for ANY city causing the problem - not just your location? My location at home always seems to be detected fine...

Problems with weather tab my location

First of all I'm using a Topaz with the standard 6.5 ROM. Everything worked fine.
Now I'm want to update my weather and it gives me another weather forecast. Overhere in Holland it's about 4 celsius and the forecast is saying it's 24 celsius. I've also notice that the time is about three hours later then mine local time. Is there a problem with the HTC Europe server? He's updating Bangkok, the clock flip backs to GMT+7 Bangkok, Hanoi. I'm Amsterdam GMT +1. Did several soft resets but that doesn't matter either.
Lately I've installed Gaz TD 2 tools.

Ciedric said:
First of all I'm using a Topaz with the standard 6.5 ROM. Everything worked fine.
Now I'm want to update my weather and it gives me another weather forecast. Overhere in Holland it's about 4 celsius and the forecast is saying it's 24 celsius. I've also notice that the time is about three hours later then mine local time. Is there a problem with the HTC Europe server? He's updating Bangkok, the clock flip backs to GMT+7 Bangkok, Hanoi. I'm Amsterdam GMT +1. Did several soft resets but that doesn't matter either.
Lately I've installed Gaz TD 2 tools.
Click to expand...
Click to collapse
Connect to WiFi and see if that fixes it.

WiFi sucks at my place so I've linked my device to my pc. Run active sync and tried. Still the same :S

Take a look in your phone settings, maybe you have checked the automatic change of hour zone and clock, when I have this activated Vodafone mess it up an give a strange location and hour.

I know about that and I've allready checked it out.

Ciedric said:
I know about that and I've allready checked it out.
Click to expand...
Click to collapse
Ok, just trying to help; ¿If you put another location it gives well the weather prediction?

carlosmozas said:
Ok, just trying to help; ¿If you put another location it gives well the weather prediction?
Click to expand...
Click to collapse
I appreciate your help, thanks
If I select a location nearbye it won't give any troubles. The time is right and the weahter prediction is correct.
A couple of days ago I went outside and tried to update the weahter forecast. Same problem, same time GMT +7. After that, I went to work some kilometers (10km) furhter then my place. Tried the samething and it update the time and weather forecast just the right way. After work I went to my girlfriends place, also updated the weather, still no problems.
Today back home I thougt lets update the weather forecast. And yes it was messed up again. GMT +7 again, etc, etc. Still no news from HTC. Thats strange because normally they reply verry quick.

Maybe is something related to the TD2 Tools, Have you asked in that thread?; try to uninstall, or, more radical, back up of your data and Hard Reset...

I met with similar problem, probably diamond recieved wrong information about position from gsm network (your provider has bad geographical data on bts). Try to use only gps to set your location at home.

baron.b said:
I met with similar problem, probably diamond recieved wrong information about position from gsm network (your provider has bad geographical data on bts). Try to use only gps to set your location at home.
Click to expand...
Click to collapse
How can I change it to only gps? Why was it working before and not now?

Ciedric said:
How can I change it to only gps? Why was it working before and not now?
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Click to collapse
sorry for my bad english...try this, change phone settings to off, phone will not take position from network, in the waether panel choose option my location. Of course diamond has to be connected to internet.
additional question, if you set your location manualy, weather is ok? I had in our network (vodafone) on my place some town from asia...

baron.b said:
sorry for my bad english...try this, change phone settings to off, phone will not take position from network, in the waether panel choose option my location. Of course diamond has to be connected to internet.
additional question, if you set your location manualy, weather is ok? I had in our network (vodafone) on my place some town from asia...
Click to expand...
Click to collapse
What do you mean by setting the location manualy.
So I have to turn off my phone in comm manager. Still link my phone to my pc?

Ciedric said:
What do you mean by setting the location manualy.
So I have to turn off my phone in comm manager. Still link my phone to my pc?
Click to expand...
Click to collapse
yes, in comm manager and phone must be connected via wifi or pc to internet just to receive weather data from server. In this case phone will use gps to set your location.
manually...I mean, you can set your town in option "add new town" in weather panel, if you receive wrong data from gsm netwok there must be a difference between automatic location received via network and your manual entry.

Okay I've seen that. I'll try when I'm back home.
My city isn't in the list but I've added some city's nearbye and they updsted correctly.

Got some screen shots made with shake and save. First I had this only in my home town. Now I've got it some kilometers further at my girls place. Also have been e-mailing with htc. They told me it's about the gms not gps. It updates good with only gps when I turned the phone of in comm manager.

Ciedric said:
Got some screen shots made with shake and save. First I had this only in my home town. Now I've got it some kilometers further at my girls place. Also have been e-mailing with htc. They told me it's about the gms not gps. It updates good with only gps when I turned the phone of in comm manager.
Click to expand...
Click to collapse
As I tried to explain...I think the problem is because phone updates its position from positioning system in gsm network (LBS=Location-based-Service). Bts could have wrong location information or there could be some problem with compatibility with phone and network etc. Some other services provided by your operator are based on LBS usually on wap portal (place of nearest ATM, petrol station. etc.), try to use some and see the result.

baron.b said:
As I tried to explain...I think the problem is because phone updates its position from positioning system in gsm network (LBS=Location-based-Service). Bts could have wrong location information or there could be some problem with compatibility with phone and network etc. Some other services provided by your operator are based on LBS usually on wap portal (place of nearest ATM, petrol station. etc.), try to use some and see the result.
Click to expand...
Click to collapse
Yes I know that you explain about the GPS. Just saying I've tested it
Still e-mailing with HTC. I've also e-mailed Vodafone NL because they are about the GSM-pole.

My Location Not working

Anyone else having Problems with my location not showing weather and saying Unable to download weather... The clock will work but i have to manually put a location in to get weather on my phone.

nardone24 said:
Anyone else having Problems with my location not showing weather and saying Unable to download weather... The clock will work but i have to manually put a location in to get weather on my phone.
Click to expand...
Click to collapse
are you sure you have location services turned on in settings?

same problem
im also having that problem... i made sure all the location services are activated and still nothing

No other issues with data or cell reception/connection at that time?

V1R3Z said:
im also having that problem... i made sure all the location services are activated and still nothing
Click to expand...
Click to collapse
if ur on the rom that came with the device ur the problem but if u moded the rom sayin u downloaded a rom from xda or members then u need to go back to the rom thread u downloaded ur rom from and let them in that rom help u and always remember to do a search before startin a new thread

Did my research, im on stock rom location services enabled. No reception problems
But thanx anyway...

Are you connected to a PC? If so try this
On the Windows Mobile Device Center window under Settings click Connection Settings. Then uncheck Allow data connections on device when connected to PC and select The Internet for This computer is connected to. I don't recall much about activesync, but I think it has something similar.
I ran into a similar issue and this solved it.

nardone24 said:
Did my research, im on stock rom location services enabled. No reception problems
But thanx anyway...
Click to expand...
Click to collapse
It doesn’t work for me either. Actually, doesn’t work in Orlando area, but if I go to other cities here in Florida it does (on 3g or not)
The only way that I can make it to work here is turning on the wifi without connecting to any wifi, then turn it off and tap “ Uptade Now” or tap "update now" while the wifi is searching for connection.

ya i called t-mobile about this yesterday there sending me a replacement phone mybe its a hardware problem

capsnikerz said:
ya i called t-mobile about this yesterday there sending me a replacement phone mybe its a hardware problem
Click to expand...
Click to collapse
Mmmm, I don't think it's a hardware problem, at least for me. It does work in other areas.

@ nardone, etc....are you all able to open google maps and get any localization there (either with or without satellites)?
On the few occassions I've had problems getting "my location" to update, it was cleared up as soon as I opened gmaps and got a full lock...so you can try that, at least make sure that it's not a hardware issue.

Hey, a fellow Orlando-an! I have the exact same problem with the My Location service here. I have Orlando put in as a manual location, and it updates every couple of hours as its supposed to. But for the My Location, it hasn't updated in 3 days.
Nothing more annoying than going outside in the blinding heat and sun to look down on your phone that says you are in the middle of a thunderstorm.
It doesn't seem to be a problem with the GPS or location system, as it updates my location fine(currently in Maitland, not Orlando, which is correct). But it doesn't download the weather for this location properly. Very troubling...

Vengeance000 said:
Hey, a fellow Orlando-an! I have the exact same problem with the My Location service here. I have Orlando put in as a manual location, and it updates every couple of hours as its supposed to. But for the My Location, it hasn't updated in 3 days.
Nothing more annoying than going outside in the blinding heat and sun to look down on your phone that says you are in the middle of a thunderstorm.
It doesn't seem to be a problem with the GPS or location system, as it updates my location fine(currently in Maitland, not Orlando, which is correct). But it doesn't download the weather for this location properly. Very troubling...
Click to expand...
Click to collapse
Go Magic!...
I'm not sure what's the problem. As I said it works on wifi and even when wifi is on and not connected to any network. It does work fine on Edge here in Orlando and also worked in 3G in Miami and Las Vegas.

I've been playing with it all afternoon at work(aren't they happy about that), and can't get it to update for the life of me. Tried turning on wifi, off and on HTC location service, disabling 3G, whatever I do it won't pull current weather data.
Maybe there just isn't anything to pull for Maitland, which is where I am at the moment, because the manual Orlando entry downloads fine. I wish there were a way to choose the location for my Cookie's hometab so it didn't show an incorrect thunderstorm.

Vengeance000 said:
I've been playing with it all afternoon at work(aren't they happy about that), and can't get it to update for the life of me. Tried turning on wifi, off and on HTC location service, disabling 3G, whatever I do it won't pull current weather data.
Maybe there just isn't anything to pull for Maitland, which is where I am at the moment, because the manual Orlando entry downloads fine. I wish there were a way to choose the location for my Cookie's hometab so it didn't show an incorrect thunderstorm.
Click to expand...
Click to collapse
Try Oviedo! lol j/k
There's actually an app around xda somewhere that lets you add cities that aren't in manila's database by default. I don't remember the exact location or name, but it works on multiple devices so it might just be in the general section. I'll try to look for it more when I get home later but you might find someone who remembers the name before I do, or just find it through searching.

It works!
For same reason that I don't know, my location is working fine today in Orlando, on 3G, H, and wifi...

Have you tried QuickGPS?? Works beautifully!!!!!

Make sure you have a data connection turned on... If you don't, it will not update automatically to your city or weather...

Weather (My Location) Problems with HD2

My HD2 refuses to update "my location", but it updates when am on wifi!!. have search the whole internett without coming to a solution. can anyone help?
It all of a sudden stopped working.

Yes, I have the same, it works via wifi and data line but not when connected to the computer.
Bye,
Itamar

Anyone?
Why can i update my location on WIFI and not via my phone network?
everything else is working just fine.
Frustrating!!

It should work, what you do is disconnect your data connection, turn of 3g and then on again, that normally does the trick!

Dont work, have also tried to flash back to stock rom(from Artemis), both 1.66 and 3.14. currently on Artemis V25.0, but also tried V36.0
Anyone else?

Same problem here. I'm on Energy Oct 13 Cookie, radio 2.12.50.02_2. Location update works for ca 12hrs and then stops working. After that update only via Wifi.
Any ideas?

Anyone?
have to be a solution to this...

Ovechk1n said:
Anyone?
have to be a solution to this...
Click to expand...
Click to collapse
What works for me is turning airplane mode off and then on again, annoying but it does work!

Maybe
Go to Start Menu, Setting, Connections, Connections.
Then click on Advanced and Select Network.
Try to change both Network.
Then launch QuickGPS and go update your locaiton.
(I said maybe ^^)

Does Google maps pick up your location? I think the weather location uses the Google API's.

Weather Updating Issues
been having this problem for a few day, with a few different roms including the new 3.14 from T-Mobile USA. Tried the toggleing 3g and the data connection and it worked

twerki78 said:
Does Google maps pick up your location? I think the weather location uses the Google API's.
Click to expand...
Click to collapse
Yes. Google find my location.
it works in Oslo Norway, was there today, but not where i live. it worked before.

I've had this problem the last few days too. Presumed it was the custom ROM that I just flashed, as that's when I noticed (but I'd been running Android for a while so wouldn't have noticed before anyway).
As with others it works on wifi but not data connection.
Google Maps picks up my location.
Starting to think the problem is not our devices!

starting to think so too, as it works other places.

It works again!! havent done nothing, just started working again
well, really hope it stays like that!!!

Mine works now too!

task 29,28 and diffrent roms
i also had this problem for several weeks with a l26 leo v4.5 rom. my location would not update within sense. nobody else seemed to have the same problen. sr, hr, reflash of same rom would not solve the problem. then i found a new rom i wanted to flash and i used task 29 and 28 before flashing the new rom. after flashing my location would once again update and never had the same issue again.
hope this helps

it's a carrier tower problem and the way it accesses weather from accuweather. It happens to all htc devices from time to time. I suggest y'all check out here instead, much better weather app:
http://forum.xda-developers.com/showthread.php?t=707229

i'm bumping this. my HD2 now only says what County i'm in, not the Town.
But i have now got a Desire HD, and the Desire is showing what town i'm in?
What is that all about? i'm not the only one, why the Desire HD but not the HD2?

T-Mo HD2 Weather/Location/Time not Updating via 3G
My wife and I are experiencing the same problems too with our HD2's.
It started last Saturday (02-19-11) when I left the town my mom lives in (over 1.5hrs from me) for two days my phone was stuck on her town.
As for my "location settings", we've already removed all the other locations and have updated to the latest offical roms. Still nothing.
I started researching the problem some and came across this as a manual fix:
At the homescreen select Phone -> Menu -> Options... -> (scroll down to bottom) Band -> (Select) GSM and then close out back to the homescreen.
From here you can go and update your weather again and it works but the down side is now you're in Edge mode. To put it back into 3G, go back through the same steps and at the end select "auto".
I have also tried updating to the latest version of Google Maps and rebooted and still nothing. Yes, Google Maps locates me via GPS and my CoPilot8 also finds my location.
Even more confusing when I switch over to Andriod via SD Card, my weather/location update just fine. ARGH!
So any help would be greatly appreciated!