Hi all,
I am trying to figure out why my pop3 accounts (i have 2) always seem to disappear after a day or so of me opening them. One account gets all of the email and the other gets headers only. but when i try to open up the two accounts or even go into outlook express, they are never there.
I can't find any setting that says keep all email that I don't delete. Can anyone advise please? It's probably a simple answer but I can't figure it out yet :\
TTT please advise!
You need to be more specific. Which email service are you using on your device? If it is Gmail then you need to let the device auto detect the settings and leave the default usename to "recent:username". Otherwise the messages will go away after a day or 2.
sorry i didnt think the email service would matter. it seemed like more of a settings on the phone issue. its roadrunner, time warner - pop.nycap.rr.com
i receive them fine and that's no problem. but they just go away after a day or two even if i haven't synced. why wont they fill up my inbox like microsoft outlook does on my pc??
Well you may need to check your email account settings on roadrunners website. For example when you log into a gmail account on the web there is a link for Pop/forwarding settings. In there you can set "Status: POP is enabled for all mail that has arrived since 8/2/04". Once this is set then all mail will stay on the device after 8/2/04. Assuming roadrunner has a setting like this then you will want to make sure it is setup properly via the roadrunner website. However if email is staying in outlook on your home pc and not on your device then this might not be your problem.
If I were you I would first delete the account on your device and set it up again making sure you allow the device to detect settings automatically.
Well, I only use a exchange server but in activesync dont you specify how many days of emails you want to store? Default is 3 days, so emails automatically are removed from the phone after 3 days.
surrept, thanks i will check that out - i never let it do auto detect cause the few times i did it wouldn't pick anything up. and i assume my roadrunner is set to keep them since my PCs outlook has them all the way back until i set up my account? weird. also, in the messenger tab, i see
"OUTLOOK EXPRESS"
"EMAIL1"
"EMAIL2"
email 1 and 2 being the two roadrunner accounts that i receive to my phone..should they be set up right inside outlook? maybe that's part of the problem?
fredde, i dont often activesync because my PC no longer recognizes my handheld, i need to sync via my laptop but i do it rarely since i dont use it all the time. like once a week maybe i sync. but the emails disappear more frequently than that. i will sync up and see if i can see that option.
thanks for the tips guys
No outlook on the device is reserved for the outlook accounts on your PC. That mailbox will fill up as you sync it up with activesync. But only when you do that. You want the 2 email accounts below that you said you have. Those if setup properly should connect to the pop servers the same as outlook would on a pc. Like the poster said above make sure in advanced account settings that you have it set to keep all mail on device.
well i've made some headway - i learned that the emails disappear from my handheld as soon as I mark them as read (open them) on my PC...so now where would the setting be to have them stay on my handheld until deleted from there?? its like the hard copy never gets created on the phone they just stay on the server??
I changed it to keep all, however the weird thing is that the two accounts I have on my phone are the same two set up in my Outlook on my PC - so one would think it would work with either the phone settings or the activesync to keep them in the phone!? so confusing.
what i really want is the two email accounts on my phone (same as PC) to get new mail, and if i don't delete it, in a day or so have them go into the outlook on my phone so that they will be stored the same way Outlook on your PC stores email. By date, so that you can search them quickly etc. I dont know why it wouldn't do that.
Hi all,
I know that i can manage my sync times for hotmail by going
start>messaging>menu>options>hotmail>sync schedule
so i can basically only get my hotmail emails during the day, or when i want them, but there doesn't seem to be a similar option with outlooks direct push.
just wondering is it a possibility, or am i missing something simple?
many thanks
The reason why you can choose not to sync during the night with your hotmail is because you need to check periodically if there is new mail on hotmail, thus using the internet connection regularly.
Push mail works the other way around: whenever the server gets a message, it will contact your device and tell it that there's new mail.
I think that for stopping Pushmail from sending you mails at night you need to change a serverside setting, because it is the server that does the work.
thank you very much for your help mate
i'm with you now!
You can set the schedule of your Exchange email by going to Programs > ActiveSync> Menu > Schedule
In Schedule you can set how often to sync for peak and off-peak times, so what you would probably want to do is set your off-peak times to "Manually" or "Every 4 hours" etc.
At the bottom of the page there is a link that directs you to the page of adjusting the Peak Times.
Hope this helps you.
Cheers
Marcieking said:
The reason why you can choose not to sync during the night with your hotmail is because you need to check periodically if there is new mail on hotmail, thus using the internet connection regularly.
Push mail works the other way around: whenever the server gets a message, it will contact your device and tell it that there's new mail.
I think that for stopping Pushmail from sending you mails at night you need to change a serverside setting, because it is the server that does the work.
Click to expand...
Click to collapse
Sorry but that's wrong.
Hotmail is now pushed to WM6.1 phones when you use the Live Wizard to set it up. (Other webmail emails will need a 3rd party app).
If your Outlook is Exchange Push, then you should have the same settings for both.
I'm using a simple HTC mail windget (1x1), and I have the email account set to check for mail every 30 minutes. Sometimes it works, sometimes it doesn't.
The mail is sure checked when the phone is on or when I go into the mail program manually, but when the phone is off, regardless of whether the mail program is running in the background - it's intermittent.
The only difference from stock settings - 3G mobile data is not always on.
On nexus one, this works just fine.
Oh yeah, this is for pop3 and hotmail accounts.
Oh yeah, and I tried k9, but it was superbuggy - creating phantom emails, then deleting some of my hotmail emails etc.
Any clues on how to trick the phone to check emails regularly on schedule?
K-9 is really giving me a lot of grief with "no subject" problems (though it checks mails properly like clockwork).
Did not find anything in a search. It seems like every couple of days or so my inbox purges itself of everything but new mail. The messages are still in my inbox on the pc, just not the phone. I am sure this is a setting I am missing, but where is it? Thanks in advance for any advice offered.
Have you checked how many day's mail you are downloading? The default is 3 days and messages older than this will be deleted from your phone.
make sure you are using imap gmail.
if you are using pop3 it will do that. And also check that you have imap service on from gmail website. and like ^^ said make sure you have it set for more days.
By default mine deletes off the phone once it's checked on the PC.
I've been having trouble with gMail for a while now anyway. I use its Exchange feature to deliver PUSH e-mail, as it arrives. The server seems to disappear regularly and, when it returns, messages are deleted from my phone in chunks. Sometimes, it seems as though one message in particular blocks the account from receiving more for a while, then, suddenly, a batch will arrive. I wonder if this strange behaviour also shows itself with straightforward POP and IMAP accounts.
Could someone please explain how push e-mail functions on the HD2, WinMo 6.5?
How is it set up?
Will it work with any mail service (for example Gmail Imap)?
How does it differ from having the mail program check for mail every half hour or so?
Email that is delivered directly to the phone, automatically, as they arrive in the users inbox.
There's a thread at the top of this forum section that details how to set it up with Gmail
sirphunkee said:
There's a thread at the top of this forum section that details how to set it up with Gmail
Click to expand...
Click to collapse
Thanks. I don't recall seeing that thread, but I'll look for it.
Does setting it reduce battery life a lot?
Is it as if the device is frequently going online to check for e-mail?
sirphunkee said:
There's a thread at the top of this forum section that details how to set it up with Gmail
Click to expand...
Click to collapse
Do you mean the thread "Sync with Google"?
It involves installing a Google Sync app to the phone.
I'm not sure if I would want to do that. Probably a great reduction in battery life (as well as taking up memory), for the app to constantly check for new Google items to sync the phone with. (I wish I could figure out how to kill ActiveSync, so that it would only come on when I use it. I end it in TaskManager, and it starts right up again! Still worse if there were two such sync apps, constantly checking and syncing.
As far as it being Push, is it really? Would the Gmail server really know, every time one gets an e-mail, to send it to your phone?
Or, is it that Google Sync app, always running in the background, frequently checking online, to see whether a new piece of mail has comin in?
With Google sync you don't actually install an app. You basically set up your gmail account to act as an exchange server.
I have this set up on my phone now and get my emails almost as fast as if I has a BB..
Using this saves battery life compared to telling your phone to check since it doesn't actually have to keep checking on a schedule, it gets notified if you get an email and it is 'pushed' to the phone.
Vectre said:
With Google sync you don't actually install an app. You basically set up your gmail account to act as an exchange server.
I have this set up on my phone now and get my emails almost as fast as if I has a BB..
Using this saves battery life compared to telling your phone to check since it doesn't actually have to keep checking on a schedule, it gets notified if you get an email and it is 'pushed' to the phone.
Click to expand...
Click to collapse
Hey Vectre, how do you justify Push E-Mail enabled saves more energy when it requires constant data connection VS connecting every hour, 4 hours, etc? In my experience, my battery drained faster with push on.
cu2cool said:
Hey Vectre, how do you justify Push E-Mail enabled saves more energy when it requires constant data connection VS connecting every hour, 4 hours, etc? In my experience, my battery drained faster with push on.
Click to expand...
Click to collapse
Personal experience actually. Maybe I just had the schedule check for email too liberally but it does seem to last longer. Best guess is that while the data connection is on it is not actually transmitting or receiving anything.
I will grant you it could simply be subjective, but it is my experience.
Vectre said:
With Google sync you don't actually install an app. You basically set up your gmail account to act as an exchange server.
I have this set up on my phone now and get my emails almost as fast as if I has a BB..
Using this saves battery life compared to telling your phone to check since it doesn't actually have to keep checking on a schedule, it gets notified if you get an email and it is 'pushed' to the phone.
Click to expand...
Click to collapse
What if one has more than one GMail account? Can one set up two?
I guess too, for this to work one has to have ActiveSync set to automatic. In order not to have AS run constantly, many folks set up a fake Exchange server, just to be able to set the schedule to Manual. If it is set to manual, however, I don't see how the e-mail could "Push".
So, in setting up "Push" for a Gmail account, does one not use the Microsoft Push E-maikl setting at all? Or is that a different way to do it, including for Gmail?
Doesn't that Google Sync also sync the Google online Calendar with the phone's calendar, etc.?
exchange
me said:
What if one has more than one GMail account? Can one set up two?
I guess too, for this to work one has to have ActiveSync set to automatic. In order not to have AS run constantly, many folks set up a fake Exchange server, just to be able to set the schedule to Manual. If it is set to manual, however, I don't see how the e-mail could "Push".
So, in setting up "Push" for a Gmail account, does one not use the Microsoft Push E-maikl setting at all? Or is that a different way to do it, including for Gmail?
Doesn't that Google Sync also sync the Google online Calendar with the phone's calendar, etc.?
Click to expand...
Click to collapse
Actually, at this time, my understanding is while you can have multiple email accounts you can only have 1 set up through exchange. I could be wrong, I haven't done in depth research.
Current reviews and reports say that Windows Phone 7 is supposed to support multiple exchange servers.. But we haven't actually seen it yet.
Vectre
I've never done Push, thinking of trying it.
I'll tell you how I have my e-mail currrently set up on the HD2, which is the same way as I have set it up on other phones for years.
T-Mobile has a service where you set up your e-mail addresses with them (at mytmobile), and you can set it for them to send a text message every time you receive an e-mail. That message includes the sender, the subject line, date and time, I forget if any of the message. I think those alerts are free, do not take from one's store of text messages. I have that set.
Then--I do not have any automatic retrieving set up in e-mail. It is all manual.
So, I do get a message "pushed" to me, on receipt of all e-mails, from all accounts.
If I see that I received an e-mail that I want to read now on the phone, then I go to either the phone's mail app, or the gmail java applet (I use the latter more now), to read that e-mail.
I don't use any server in ActiveSync, yet I have a fake one set up, to enable me to set AS totally to manual. (You can find threads about that here). That way AS does not run all the time, is not constantly trying to sync, etc.
I'm not sure what advantage "push" would have over that, and probably use much more battery. (And yes, that would be a limitation with Gmail, in only being able to do one account. I regularly check two Gmail accounts. If I was to do Push, I would turn off the text alerts, but then I would not find out what e-mails I received on the 2nd gmail account.)
I was curious about Push (and then disabling the e-mail alerts), but I will probably stick with what I have.
me said:
I've never done Push, thinking of trying it.
I'll tell you how I have my e-mail currrently set up on the HD2, which is the same way as I have set it up on other phones for years.
T-Mobile has a service where you set up your e-mail addresses with them (at mytmobile), and you can set it for them to send a text message every time you receive an e-mail. That message includes the sender, the subject line, date and time, I forget if any of the message. I think those alerts are free, do not take from one's store of text messages. I have that set.
Then--I do not have any automatic retrieving set up in e-mail. It is all manual.
So, I do get a message "pushed" to me, on receipt of all e-mails, from all accounts.
If I see that I received an e-mail that I want to read now on the phone, then I go to either the phone's mail app, or the gmail java applet (I use the latter more now), to read that e-mail.
I don't use any server in ActiveSync, yet I have a fake one set up, to enable me to set AS totally to manual. (You can find threads about that here). That way AS does not run all the time, is not constantly trying to sync, etc.
I'm not sure what advantage "push" would have over that, and probably use much more battery. (And yes, that would be a limitation with Gmail, in only being able to do one account. I regularly check two Gmail accounts. If I was to do Push, I would turn off the text alerts, but then I would not find out what e-mails I received on the 2nd gmail account.)
I was curious about Push (and then disabling the e-mail alerts), but I will probably stick with what I have.
Click to expand...
Click to collapse
I used this on my previous winmo phone. When I tried to set it up for [email protected] it didn't seem to still be an option. That is why I set up google sync. At this time I am mostly using my gmail account so it works out just fine..
Vectre said:
I used this on my previous winmo phone. When I tried to set it up for [email protected] it didn't seem to still be an option. That is why I set up google sync. At this time I am mostly using my gmail account so it works out just fine..
Click to expand...
Click to collapse
You mean the mail alerts from T-Mobile?
That is not something you set up on the phone, and has nothing to do with WinMo.
In fact, I had nothing to do, to set it up on my HD2. I had it set up already, worked on my previous (non winmo) phone, and it worked on my HD2, without any re-setting up.
You set it up at the T-Mobile web site. Log on to "My T-Mobile", with your user name and password, go to "configure e-mail". You can set up any e-mail accounts you have there--POP, IMAP, etc (including Gmail and others), and you can set it to send you a text alert for every e-mail received on any of the e-mail accounts you configure there.
It is completely phone-independent. Once set up, it will send those alerts to any phone you have, unless you turn it off. (If having a problem with it, call T-Mo CS.)