Why does my mailbox (Gmail) keep emptying itself. - HD2 General

Did not find anything in a search. It seems like every couple of days or so my inbox purges itself of everything but new mail. The messages are still in my inbox on the pc, just not the phone. I am sure this is a setting I am missing, but where is it? Thanks in advance for any advice offered.

Have you checked how many day's mail you are downloading? The default is 3 days and messages older than this will be deleted from your phone.

make sure you are using imap gmail.
if you are using pop3 it will do that. And also check that you have imap service on from gmail website. and like ^^ said make sure you have it set for more days.

By default mine deletes off the phone once it's checked on the PC.

I've been having trouble with gMail for a while now anyway. I use its Exchange feature to deliver PUSH e-mail, as it arrives. The server seems to disappear regularly and, when it returns, messages are deleted from my phone in chunks. Sometimes, it seems as though one message in particular blocks the account from receiving more for a while, then, suddenly, a batch will arrive. I wonder if this strange behaviour also shows itself with straightforward POP and IMAP accounts.

Related

Problems with Gmail POP3

Hey all,
I've been having some problems with POP3 and gmail on my TyTN/8525. That problem being: it doesn't work anymore. It worked great for about a week, then just stopped working for no apparent reason. I didn't change any of my gmail settings during this time.
After it stopped working, I randomly got 5 of the 100+ e-mails that I was suppsoed to get. Gmail is receiving them fine and I can see them when I login to gmail, they just don't get downloaded when my phone pops it. I can send e-mail through gmail's pop fine.
Anyone have a clue what my problem might be?
Thanks,
Todd
tkeebler said:
Hey all,
I've been having some problems with POP3 and gmail on my TyTN/8525. That problem being: it doesn't work anymore. It worked great for about a week, then just stopped working for no apparent reason. I didn't change any of my gmail settings during this time.
After it stopped working, I randomly got 5 of the 100+ e-mails that I was suppsoed to get. Gmail is receiving them fine and I can see them when I login to gmail, they just don't get downloaded when my phone pops it. I can send e-mail through gmail's pop fine.
Anyone have a clue what my problem might be?
Thanks,
Todd
Click to expand...
Click to collapse
Which wireless provider?
Have you tried deleting the Gmail account on the TyTn and then re-adding it?
Can you POP3 access it from you'r home computer etc (to make sure it is not a Gmail issue)?
If these do not help post you're setup so we can take a look
I think the problem seems to stem from the fact that Gmail breaks down your messages in groups, like around 300 or so messages at a time. On top of that, Pocket IE doesn't download the full messages by default and, as such, leaves a copy of the messages on the server. I think when this happens, Gmail doesn't prepare the next "group" of messages to send to you. Also, Pocket IE, by default, is set to show only messages from the last 3 days, so even though it may have downloaded a bunch of messages, you'll only see the ones that are 3 days old or less. You'll want to uncheck that option.
Try setting up your account as you normally would in the desktop mail app of your choice, Outlook Express for example. Make sure it isn't set to leave a copy of the messages on the server. If Outlook Express didn't download the first group of messages, make sure to do a manual send and receive. That will hopefully tell Gmail to prepare your next group of messages. Alternate Send/Receives with your phone and Gmail until you get to your most recent messages. Also, try putting recent in front of your user name, IE, "recent:[email protected]" instead of just your user name/e-mail address.
i find with gmail that it stops working every few weeks and i have to go into gmail on my pc and re-check the Get all pop email from now, ( it seems there are too many emails to be sent down )
using the "recent:" prefix before your login in your outlook username should fix this.
see
http://mail.google.com/support/bin/answer.py?answer=47948

need a better email app

the gmail works fine for the main email
but when connecting to secondary accounts the default app sucks WM was much better!!
Try K9...
K9 is a better POP3/IMAP client now available from the marketplace.
still can't select multiple emails to delete, or simply empty the trashcan.
2 absolutely essentials that are pissing me off.
I just want to know if anyone has successfully gotten their Hotmail to work with the email client and how. This is really getting on my nerves.
Reeg said:
I just want to know if anyone has successfully gotten their Hotmail to work with the email client and how. This is really getting on my nerves.
Click to expand...
Click to collapse
Unless you have Hotmail Plus it won't work.
Yes, I too would like to get hotmail working. Does anyone know of any new advances with getting it to work on the G1? I have hotmail plus and it still doesn't work. It always has a connection error and or it downloads about 15 of my oldest messages and then has a connection error?
maybe someone can hack the gmail push email program and create a universal push email program
let me continue...
message saved as drafts remain in the drafts folder even after send the email out. connection errors galore. i've had messages will sit in the outbox for over 30 mins even though i have a connection and i can download new messages. can you even create folders for pop3? it is just crap, crap and more crap. google should be embarrassed.
aad4321 said:
OMG the email app sucks sooooo bad. like REALLY bad. No notifications, no auto update, always has to load mailbox. Bad layout, hard to tell what was read and what was not, wont foward a message properly untill the entire message has been downloaded to the phone... i can go on....
Click to expand...
Click to collapse
ultraman69 said:
let me continue...
message saved as drafts remain in the drafts folder even after send the email out. connection errors galore. i've had messages will sit in the outbox for over 30 mins even though i have a connection and i can download new messages. can you even create folders for pop3? it is just crap, crap and more crap. google should be embarrassed.
Click to expand...
Click to collapse
I think both of you have issues not related to the G1. They sound like it is a user issue. I get notifications, I had to check them on, It autoupdates (I choose 1 hour) The layout seems fine. I know what has been read and what has not. You really can't forward a message until you have read the entire message. That would be like me quoting your post before it posted to the forum. Gmail and Outlook both save my messages as drafts, if I go back to that message and send it, it is still saved in the draft folder. However Gmail takes it a step further and saves my messages as drafts every 5 minutes until I sent it or save it for good. Connection errors are because of the network, and Can also cause the messages staying in your outbox. In fact with POP3 messages can act weird even if it has nothing to do with the client. POP3 can't create folders it just downloads the actual message. You need IMAP which is a lot better and has a lot more options. I think that would help most your problems. And I would check to make sure that your servers are receiving the correct information along with checking your settings for the correct information also.
Please report bugs!
If you've found bugs in K-9, please report them to us at http://code.google.com/p/k9mail .
The code was originally based on the built-in android Mail application, but we're making pretty quick progress on bugs and features considering that we just stepped into this codebase.
i think you are basing your post on your gmail mail, i am refering to pop3 accounts in particular. i don't use gmail, but it seems that people are saying that it works for the most part.
i got notifications the first couple of days for my pop3 email, then it stopped working and unselecting and resetting the notification does not turn it back on. i believe this is a known issue.
in my desktop outlook, or pocket outlook and also thunderbird, when a message is in my drafts folder and i eventually send that message out, it is moved from my drafts to the sent folder. the message is sent, it is no longer a draft.
why wouldn't i be allowed to create folders for pop3 email? imap just auto creates the directory structure you have on your mail server.
yes, i do know that connection errors are due to connection errors, but when messages sit in my outbox, while i send test messages to myself and i can receive them, that is not due to my phone network errors.
i will go and log things i see...i hope to see an improvement.
thanks
I agree that the email client is the worst part of this phone
I use POP3 but I hear people complaining the same way about IMAP.
How about something simple e.g. number of bloody messages coming in.
"Load more messages"
What the hell does that mean ? When has there EVER been a load more messages prompt in an email program. I've been using email since back in the days of Pine and I always have a sense of how many messages are in my inbox. Apparently not for the G1.
No easy way to sort messages - and the connection errors just go without saying.
Nick
totally agree about the "load more messages".....why not give you an option to pick how many it loads by default.?..... senseless
Henchman said:
maybe someone can hack the gmail push email program and create a universal push email program
Click to expand...
Click to collapse
Don't need to hack it, gmail will push anything you want (well, most anything...)
--M
Henchman said:
maybe someone can hack the gmail push email program and create a universal push email program
Click to expand...
Click to collapse
This works because of the software gmail uses... not the software on your phone.
Push is a server side implication, while Pull is client side. So if you find a way to Pull email as well as gmail can push than you are on to something.
At least all of you are lucky enough to get your pop3 email setup. It won't even accecpt mine. I have Mediacom (mail.mchsi.com) and it won't even set my 2 mediacom email accounts up. Just says server connection error. My AT&T Tilt never had a problem setting these accounts up. Definately need something new for a pop3 email client. K-9 does the same thing as the default email client.
Shaggy
Shagman68 said:
At least all of you are lucky enough to get your pop3 email setup. It won't even accecpt mine. I have Mediacom (mail.mchsi.com) and it won't even set my 2 mediacom email accounts up. Just says server connection error. My AT&T Tilt never had a problem setting these accounts up. Definately need something new for a pop3 email client. K-9 does the same thing as the default email client.
Shaggy
Click to expand...
Click to collapse
are you using the correct ports?
I got it to work. I never had to use SSL before. Not even in Outlook for this account or on my WM6.1. But setting the G1 to SSL mail sever did the trick. Now I'm just disgusted with how it handles mail, slow, does not display stuff, won't delete, incorrect un-read messages, read messages mark themselves unread everytime it checks the mail. I hope RC31 brings relief to these and other mail troubles (too many to remember).
Shaggy
It has been perfect for my mail, are you using pop3?
this has been my main complaint from day one.
Worst email app ever.

Emails disapear every day!

My emails on my Pop3 account "not outlook" disappear every day or so, is there a setting that deletes emails? I can't seem to find it.
Need a little more info. Are they disappearing on just the phone or in your account period? Are they disappearing because you only have the phone set for that account to download a certain number of days/weeks and they are older than that? Are these emails in the main Inbox or other folders. Please elaborate some more.
They disappear from my Imagio, not from the email server. It downloads new messages every time it does it's send/receive, but once a day the Inbox is emptied out.
I don't use outlook on the phone nor does it receive emails, even thought I see it on the emails list.
Check this:
Go to the mail tab, select Inbox, then Menu -> Tools -> Options (may have to scroll the list for some of these items) then Send/Receive Schedule. For the "Download messages" drop-down option do you have Today's messages in there? That means it will only pull each days messages and drop any that are older. Change this to show you whatever amount you wish such as 3 days, 1 week, 2 weeks, etc. Hope that helps.
Mine is set to "All Messages" in the drop menu...
I had that issue too... it sucked.. I am using gmail and switched to IMAP and it now seems to have fixed.. I also am now using google sync through outlook and it seems to push email quite well..
m.google.com/sync from your computer will give you all the instructions as well.. I was worried about battery usage but today was my first full day using google sync and it doesnt seem to drainm battery too much
So far it looks like the issue resided on my Outlook 2003 deleting emails of the server, I had to change the option to "Leave a copy of messages on the server" checked and the amount of days to do so.
I will post in a few days how many emails stay on my phone.
Here's a thought: what if you set an Outlook rule to move your Inbox mail into a different folder? Just be sure that the new folder is set to sync.
My issue was resolved already, I love this phone...

push gmail doesn't work properly

Very happy with my new HD2. However i have a problem with my push gmail, or maybe it is an exchange problem in general, don't know. When i set up an exchange account with google server, i should be able to recieve push email, sync my calender and contacts and so on. On my previous phone (samsung omnia2) it worked like a charm. Somebody sends my an email on my gmail adres, and within 30 secs i received the mail. Same with outlook calender, it synced immediately.
With my HD2 (rom version 1.43.404.1 NLD) my mails don't arrive instantly! sometimes it takes over two houres before i receive something. Same with calender and contacts. I tried a hard reset of my device. First thing afterwards was settingup google exchange, and it worked again. Then i added a second mail account, set this account to auto receive every two houres and the problem with the exchange account comes back! the strange thing is when i watch my active sync status on my phone, it says connected, and when i send a mail from my pc, a couple of seconds later i see activesync syncing, like its receiving the mail, but it doesn't show in my mailbox, no poppup, nothing... only few houres later, suddenly i get the mail...
my exchange account is set to 'receive on arrival of items' should be push, also, comm manager says push activated....
sounds familiar to anybody?
I think this was a problem on gmails end yesterday, bearing in mind that gmail push is in beta. I had the same on my i8910, where previously gmail push was working perfectly.
glenner05 said:
Very happy with my new HD2. However i have a problem with my push gmail, or maybe it is an exchange problem in general, don't know. When i set up an exchange account with google server, i should be able to recieve push email, sync my calender and contacts and so on. On my previous phone (samsung omnia2) it worked like a charm. Somebody sends my an email on my gmail adres, and within 30 secs i received the mail. Same with outlook calender, it synced immediately.
With my HD2 (rom version 1.43.404.1 NLD) my mails don't arrive instantly! sometimes it takes over two houres before i receive something. Same with calender and contacts. I tried a hard reset of my device. First thing afterwards was settingup google exchange, and it worked again. Then i added a second mail account, set this account to auto receive every two houres and the problem with the exchange account comes back! the strange thing is when i watch my active sync status on my phone, it says connected, and when i send a mail from my pc, a couple of seconds later i see activesync syncing, like its receiving the mail, but it doesn't show in my mailbox, no poppup, nothing... only few houres later, suddenly i get the mail...
my exchange account is set to 'receive on arrival of items' should be push, also, comm manager says push activated....
sounds familiar to anybody?
Click to expand...
Click to collapse
I will get mine one day this week hopefully and will try as soon as. Hope it does work, pointless if not!
Use ise it since Friday and never withnissed something like this....
Everything is in 15sec on my deviece.
xmoo said:
Use ise it since Friday and never withnissed something like this....
Everything is in 15sec on my deviece.
Click to expand...
Click to collapse
and do you have a second, normal email account? It's from the moment i created the second account i ran into trouble...
tried reverse order? email first then exchange?
maybe after a hard-reset
I haven't got a HD2 but on my TP if I go out of coverage area for a time and then come back in, my activesync doesn't always reconnect. Saying that I have noticed it a lot less since banging a 6.5 rom on there. I have to add I am not using google sync, I am using fast hosts. I am going to migrate to google sync after this month to save some pennies so I hope it works good by then.
I ONLY have google exchange sync, it synched my calendar and contacts in seconds, and the e-mail FOLDERs, but not a single message. i left it 8 hours... (i've checked the messages to only do 1 week, 3 days, whatever)
i've tried soft reseting, two hard resets, ONLY e-mail, no e-mail, toggling e-mail. it will not retrieve any messages. in the end im using IMAP but its very frustrating/!
anyone got any other suggestions?
-------
oh and to add insult to injury my iphone 3GS is sitting here merrily binging away everytime i get en e-mail!
If you are doing a send/receive for a folder this will not work you have to select the folders to sync by putting a tickbox in each one and then let it do its stuff.
Before I did this on mine all I saw was folders and no content (apart from the inbox)
Hope this helps.
but i just want my inbox to sync? which it does not.. and there is no checkbox next to that one, its in bold, which i assume means that one has to sync by default?
for me it does work right now. My solution was to delete my windows PC active sync connection. before, i synced with windows to get my contacts and calender, and then afterwards i set up my exchange connection. But from the moment i deleted the Windows PC connection, and working only with exchange everything works pefectly! Even created a second pop email account, refreshing every two houres, my push connection still works fine....
Ok, i figured out my issue, and im surprise dit isnt documented anywher eon google,i found it on one of their forums and a member there discovered it, not a google Mod.
If you have subfolder under your inbox, it wont work.
i.e. if you have any "/" in your google mail labels (which is how GMAIL sets itself up if you use outlookwith IMAP on it),then it wont sync
i had sub folder sin outlook, so in gmail they becme labels such as:
Inbox/Ebay
Inbox/personal
and the "/" trips up the exchange sync. which seems very strange considering that the phone correctly recognises them as labels.
docchris1980 said:
Ok, i figured out my issue, and im surprise dit isnt documented anywher eon google,i found it on one of their forums and a member there discovered it, not a google Mod.
If you have subfolder under your inbox, it wont work.
i.e. if you have any "/" in your google mail labels (which is how GMAIL sets itself up if you use outlookwith IMAP on it),then it wont sync
i had sub folder sin outlook, so in gmail they becme labels such as:
Inbox/Ebay
Inbox/personal
and the "/" trips up the exchange sync. which seems very strange considering that the phone correctly recognises them as labels.
Click to expand...
Click to collapse
So it means that there is no way it will sync the emails under these labels?
I tried re-entering my details yesterday, after having it on hourly retrieval for a few days. Now sync appears to be working fine, from others reporting similar it looks like Google was doing some work on it for a few days that was breaking new sync setups.
now it works fine

HTC mail automatic receive is intermittent?

I'm using a simple HTC mail windget (1x1), and I have the email account set to check for mail every 30 minutes. Sometimes it works, sometimes it doesn't.
The mail is sure checked when the phone is on or when I go into the mail program manually, but when the phone is off, regardless of whether the mail program is running in the background - it's intermittent.
The only difference from stock settings - 3G mobile data is not always on.
On nexus one, this works just fine.
Oh yeah, this is for pop3 and hotmail accounts.
Oh yeah, and I tried k9, but it was superbuggy - creating phantom emails, then deleting some of my hotmail emails etc.
Any clues on how to trick the phone to check emails regularly on schedule?
K-9 is really giving me a lot of grief with "no subject" problems (though it checks mails properly like clockwork).

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