Related
Hi, first post on the forum so please be gentle with me....
I have an XDA Orbit 2 which was until last Thursday working fine with the last official upgrade from O2 (Win 6.1, no idea about all the other stuff).
Whilst using the phone last week it suddenly died in the middle of a conversation. It wouldn't power on at all. I took out the battery, waited a couple of minutes, put the battery back in and switched it on. All that happened was the phone displayed the 4 colour screen with "POLA200 SPL-3.13.0000 CPLD-2" in the red section and "Serial" in the white. I repeated the battery removal exercise a few times, waiting for increasing lengths of time but nothing changed.
I had a fairly long search through the forum and have tried for a few hours now going through the various fixes suggested but I am getting nowhere.
It won't hard reset, all that happens is the message "No Image Found" appears for a very short time and I then get stuck on the 4 coloured screen with the message above.
The same thing happens if I try just putting the thing in bootloader mode.
I can't use any of the official O2 rom upgrades as the phone because all the PCs I've tried connecting to it won't recognise it over a USB link.
I've tried connecting to it using mtty, again on several PCs, but I just get a message "USB port can not open". Just in case I've uninstalled Activesync on one PC and got the same answer.
The "how to flash you polaris using the microSD card" originally looked useful but I have some problems with it.
The first is that I need HardSPL installing on the device, which I can't do because I can't get to it.
The second will be down to me not knowing where to look, but I can't find a ROM to download and copy to the microSD card as POLAIMG.nbh. I did manage to find a Win6.5 one (the HTC Polaris - PDaviet rom wm6.5 manilla 2d (core 23004) by tranminhman one) which I thought I'd try. I guess the idea was that if I could just get something working I could always reflash it again with a different ROM or maybe apply the o2 upgrade. Unfortunately the image was password protected and I couldn't find the password in the thread.
I'm kind of at a loss now so any help would be appreciated.
Cheers
Hey,
Sorry i can't help much you'll need to do a lot of reading and troubleshooting...usually it's the onyl way to solve it by trying all options.
I'm just posting this message to bump it up in this forum, but more importantly you should be posting in the Iolite section for help with that specific device especially if you're trying other ROMs.
Also if it died on you and you haven't begun to flash it, can't you send it to the service for them to fix it for you? That way you can rule out any hardware malfunction.
Best of luck!
Alan
Did you do soft reset
alanazar said:
Hey,
Sorry i can't help much you'll need to do a lot of reading and troubleshooting...usually it's the onyl way to solve it by trying all options.
I'm just posting this message to bump it up in this forum, but more importantly you should be posting in the Iolite section for help with that specific device especially if you're trying other ROMs.
Also if it died on you and you haven't begun to flash it, can't you send it to the service for them to fix it for you? That way you can rule out any hardware malfunction.
Best of luck!
Alan
Click to expand...
Click to collapse
Bit in bold er... cant quite understand why in iolite section as the xda orbit 2 is the rebrand htc touch cruise => htc touch find. Its in the right place.
On the side of what to do i the ony thing i can think of would be mtty and if that didnt work then try to reflash the official o2 6.1 release and see what happens when you try to do it.
You cant try to install any 3rd party roms they jsut wont flash as you dont have hard spl installed and cant do that until you have it running again.
Try the above and see what happens...
Hi Nik
I have tried just about every kind of reset, nothing has worked.
Hi Alan
If I can't get it sorted any other way I'll probably send it off somewhere but I'd like to have a go at fixing it myself. It will at least be a bit of fun!
I take then that I've posted this in the wrong forum. Oops, apologies.
Jon
You have not posted in the wrong forum look at my signature!
Hi jon,
Conclusion from post 1,
1) Uncompleted flash with new ROM or hardware problem (half way die)
2) Unsuccessful flash Hard SPL (cannot see Olinex 2.2 wording during bootloader)
3) Your PC & PDA fail to connect via USB (serial wording appear during bootloader)
Try this method,
1) Get shipped ROM from HTC web site, key in your country & serial behind battery
1a) Extract shipped ROM by WinRAR , take RUU Signed.nbh
2) Rename to POLAIMG.nbh put inside SD card, "flash using SD card"
3) Make sure your battery power more than 50% cause it take about 2 hours
Good luck, my friend
[Your request Password: TranMinhMan]
Nik Ahmad said:
Hi jon,
Conclusion from post 1,
1) Uncompleted flash with new ROM or hardware problem (half way die)
2) Unsuccessful flash Hard SPL (cannot see Olinex 2.2 wording during bootloader)
3) Your PC & PDA fail to connect via USB (serial wording appear during bootloader)
Try this method,
1) Get shipped ROM from HTC web site, key in your country & serial behind battery
2) Rename to POLAIMG.nbh put inside SD card, "flash using SD card"
3) Make sure your battery power more than 50% cause it take about 2 hours
Good luck, my friend
[Your request Password: TranMinhMan]
Click to expand...
Click to collapse
Thanks Nik
I've had a bit of a look round the HTC site and couldn't see a ROM to download so I've asked their technical support people if there's anywhere to download it.
Fingers crossed they'll help.
Jon
jonfsharp said:
Thanks Nik
I've had a bit of a look round the HTC site and couldn't see a ROM to download so I've asked their technical support people if there's anywhere to download it.
Fingers crossed they'll help.
Jon
Click to expand...
Click to collapse
Try to get official HTC ROM here, Select WWE (405) CID_001 for your country.
Good luck my friend
have u tried this?...
turn off, pull out the battery, then put it back, charge ur phone till the battery indicators shows green (which mean it's already fully charged) then... power on ur device.
it looks like a dumb suggestion , but... i have had a same situation
(HTC KAISER, not Polaris).
if it doesn't work, then try to upgrade with a POLAIMG.nbh (take it from official HTC ROM)
in a 2G FAT32 microSD root directory.
Nik Ahmad said:
Try to get official HTC ROM here, Select WWE (405) CID_001 for your country.
Good luck my friend
Click to expand...
Click to collapse
Thanks Nik
Much appreciated.
Downloaded the ROM as suggested, unzipped to the SD card, renamed the image to POLAIMG.nbh, stuck it in the phone and things got slightly more interesting.
In bootloader mode I now get a bit further. I get a grey screen which says "Loading ..." then "Checking...." then "00028002 Not allow". It then goes back to the four coloured screen as before.
However, does the fact that it is trying to read something mean that I have just got the wrong file?
I'll try a few more and see what happens.
Thanks once again, your help is greatly appreciated.
Jon
Hi oza
Yep tried all the battery pulling out stuff but got nowhere.
The ROM thing on the SD card gets further. I extracted the ROM from the official O2 upgrade, stuck it on the card and renamed it POLAIMG.nbh.
If I put the phone in Bootloader mode I now get even further than before. I get a grey screen with:-
POLAIMG.nbh -
RADIO_V2 -
BOOTLOADER -
SPLASH1 -
OS -
Press power button to start update image
Press action button to cancel update image
If I press the power button
I get an "Update In Progress" message and a progress bar.
After about 4 minutes I get a full progress bar and :-
POLAIMG.nbh - OK
RADIO_V2 - OK
BOOTLOADER - OK
SPLASH1 - OK
OS - OK
Update complete
UPDATE SUCCESS
And that's as far as I've got so far.
If I take the SD card out and try a hard reset I just get stuck on the 4 coloured screen I got before, but with no No Image Found message.
I get the same thing with bootloader mode and when I just remove the battery.
If I put the SD card back in I can go through the update process but I can't do anything
else.
So, have I actually made any progress? I'm not actually sure what I have updated and what state the phone is in at the moment. Is the fact that this didn't work an indication of a hardware failure and I should send it off somewhere.
Any advice on next steps would be good.
Jon
what is ur bootloader screen says now?
IPL...
SPL...
Before you can be helped you need to supply this information:
What rom were you using when it died?
What SPL are you using?
You used MITTY and fixes so I assume you're not a complete nunce and have hard spl on your phone, so on that assumption and ONLY if you have hard spl on your phone, try this:
If it isnt a hardware problem, then Its possible you have a dodgy radio flash issue - normally that would have been caused by a bad flash, but you indicated that this happened in use.
Provided it isnt a hardware, to fix this you need to either flash the radio (less reliable, but try it) rename the radio file to POLAIMG.nbh as directed before and stick on SD card.
The other thing to try is to flash a rom with a radio INCLUDED in it. Try and avoid fancy 6.5 beta roms and stick to 6.0 and 6.1 basic roms.
I believe Chavonbravo's VLIT roms come with the radio so try that. Its listed in the forum. I'm not providing links as I dont know what radio you were using and you really need to go for like to like or close. My preference is 1.59.44.02 radio rom if you find one.
Let us know how you do.
Lastly what radio and rom did you have?
Try this one M-AMINES if the radio you had was a 1.59.xx radio as it has the radio included.
if it was a 1.65.xx radio then try the VLIT naked rom.
oza_crazy said:
what is ur bootloader screen says now?
IPL...
SPL...
Click to expand...
Click to collapse
Hi Oza
Exactly the same as it did when it first broke. I get the 4 coloured screen with "POLA200 SPL-3.13.0000 CPLD-2" in the red section and "Serial" in the white.
No idea what the IPL is or was I'm afraid.
Jon
bally3 said:
Before you can be helped you need to supply this information:
What rom were you using when it died?
What SPL are you using?
You used MITTY and fixes so I assume you're not a complete nunce and have hard spl on your phone, so on that assumption and ONLY if you have hard spl on your phone, try this:
If it isnt a hardware problem, then Its possible you have a dodgy radio flash issue - normally that would have been caused by a bad flash, but you indicated that this happened in use.
Provided it isnt a hardware, to fix this you need to either flash the radio (less reliable, but try it) rename the radio file to POLAIMG.nbh as directed before and stick on SD card.
The other thing to try is to flash a rom with a radio INCLUDED in it. Try and avoid fancy 6.5 beta roms and stick to 6.0 and 6.1 basic roms.
I believe Chavonbravo's VLIT roms come with the radio so try that. Its listed in the forum. I'm not providing links as I dont know what radio you were using and you really need to go for like to like or close. My preference is 1.59.44.02 radio rom if you find one.
Let us know how you do.
Lastly what radio and rom did you have?
Click to expand...
Click to collapse
I've not been a big modifier in the past so it was just using the bog standard O2 software from the O2 website. The name of the file is "RUU_Polaris_O2_UK_3.13.206.0_radio_sign_25.85.30.07_1.59.42.15_Ship.exe" so I presume that there can be information gleaned about things like the SPL, ROM and radio versions?
Not a complete nunce, no, but so very far away from being comfortable with all this. This post was a result of a good few hours trawling through the forums looking for help. Anything I have done has been the result of a post on this site and I am very grateful that there are people willing to share their knowledge.
Anyway, as for hard spl, nope it isn't installed. I'd never needed anything like it before the phone died and now that it has died I can't get onto it to install anything.
Yes, this happened right in the middle of a conversation after a good year or so of normal day to day use. As I said, I haven't needed to make any changes to the phone so the only thing I've ever done is upgraded it with software from the O2 site.
I'm beginning to suspect that without Hard spl my options are very limited and pointing towards either sending it off for costly repairs or just binning the thing. I am probably wrong but I'm guessing that the fact that I don't have it installed is the reason why nothing is happening with the "Update in progress" stuff that is happening now.
Radio & ROM, as above. Whatever the O2 update provided. From the filename radio would be 1.59.42.15.
Many thanks
Jon
jonfsharp said:
I'm beginning to suspect that without Hard spl my options are very limited and pointing towards either sending it off for costly repairs or just binning the thing. I am probably wrong but I'm guessing that the fact that I don't have it installed is the reason why nothing is happening with the "Update in progress" stuff that is happening now.
Radio & ROM, as above. Whatever the O2 update provided. From the filename radio would be 1.59.42.15.
Many thanks
Jon
Click to expand...
Click to collapse
Well whatever you do dont bin it, we can always use it on the Android project if you decide to go that way.
Ok.. so lets see.. the phone is not picked up at all in windows?
If that is the case, if even a serial connection cant be made then theres issues. At this point, I would disregard all the other advice as it only applies to a hard spl device unfortunately. SD card flashing and all other radio rom flashing will only work with hard spl as far as I know - definitely safer for certain and you dont want to wreck a repairable device.
I take it, its not under warranty, for your mention of costly repair.
The important thing at this stage is a serial or usb connection from a Windows PC. I think I have heard of forcing this connection by opening the device but this would really be in the realms of profficient repairer or enthusiast.
I'll have a look but also do some searching yourself for making a connection to a Windows PC and forcing an SPL onto a phone.
I dont know whether anyone's ever managed to HardSPL a phone using a memory card? Just a thought...
Who would have known.. have a read of this and see if you can follow it up regarding the spl through sd card ..
http://forum.xda-developers.com/showpost.php?p=3273438&postcount=7
Dear all,
First of all, many congratulations for the great forum and thanks for all the support given here.
Now, I recognise that problems similar to mine have been discussed elsewhere, so I apologise for opening a new post, however with all the material that I could find, I got a little bit lost, so here is the story.
Some 5 days ago, the screen on my HTC Elf stopped responding to any sort of touch. The green, red and action buttons were working but no touch screen.
I have read several posts, and concluded that one possible problem was a corrupted ROM, so I downloaded latest Onyx ROM and installed it. Phone was upgraded successfully and screen started to work again.
However, the first time I switched it off and then turned it on again, it did not boot up. It gets to the point where it displays Smart Mobility and then switches itself off. The orange light then comes on for about 6-7 seconds, then off for 1-2 seconds, and then on again......
Now it does not seem to be able to charge, but if I switch it on with the camera button on I am able to get to the ROM screen (the 'rainbow screen'), so I have hope that it is not dead.
What can I do to attempt to revive the phone please? Is there a sort of 'format' that can be given so that one can start flashing ROM, etc. from scratch?
Many thanks.
PS: Except for the above, I consider myself as a total beginner in this area.
Hearing that the touchscreen started working again after flashing the ROM, I would conclude it's a software-issue.
In the rainbow-screen, what SPL does your phone run? If it ends with 'cmon', you've installed HardSPL. That means you can flash your phone from the rainbow-screen. Given that your phone won't boot, you should try to flash a new ROM from the rainbow-screen. But first, you have to confirm that you've installed HardSPL.
Good luck!
@mrqips - many thanks for your reply.
The screen says that:
IPL 2.20.0002
SPL 1.11.0000
xumiking said:
@mrqips - many thanks for your reply.
The screen says that:
IPL 2.20.0002
SPL 1.11.0000
Click to expand...
Click to collapse
Sorry Buddy.. It seems that you didn't use HardSPL, unfortunately you won't be able to flash any other ROMs..
Yet.. You might be able to use the Gold Card Method.. Give it a try and see what would happen..
Another point is.. I'm very interested to know how did you flash Onyx ROM.. without using HardSPL nor USPL (as obvious from your IPL), I would say that you used the "White Screen Method" which is by the way.. the least safest way..
Hope That Helped...
Thanks for your feedback.
Actually, I happened to be reading the post by @sbettencourt in this thread:
http://forum.xda-developers.com/showthread.php?t=595856&highlight=smart+mobility
Here, a step-by-step approach is given to recover the phone:
"1º [PRJ] Unbricker ROM discovered (wildcard CID and Model ID)
2º Pick any shipped ROM from this thread:
If you have one P3450 -> here
If you have one P3452 -> here
After this, with luck and good work you recover the phone...
3º Then you must do CID_Unlock... You can search how to do it on Wiki or if you want i got one steps how to do it right here and you can see one video with cid_unlock on my signature..." (pasted from the thread)
I did Step 1, and updated it with the unbricker ROM using romupdateutility, and the phone was recovered! It could load, get to Windows Mobile, etc.
Then, unfortunately, when I did Step 2 (mine is a P3450) so I downloaded a ROM from the page indicated, I tried to update the shipped ROM using romupdateutility, but as soon as it got to 2% it failed saying that the vender ID is invalid.
Now, I don't seem to be able to update it with anything - not even the unbrick ROM. What a shame I almost go there.....
xumiking said:
I tried to update the shipped ROM using romupdateutility, but as soon as it got to 2% it failed saying that the vender ID is invalid.
Click to expand...
Click to collapse
You put the shipped ROM in the same folder with RUU??? Why??? You don't need to do that...
You only need to double click on shipped ROM and the installation process begins...
@sbettencourt,
actually yes what I did was to click on the update directly.
I downloaded the file RUU_Elfin_DOPODASIA_WWE_2.20.707.1R_4.1.13.51_03.07.90_RED_Ship_Reduced.exe and executed that directly.
However, now, even this one is stopping at 2%.
Is there any hope, or have I destroyed the phone?
Thanks.
If you can't flash the Shipped ROM, you have now to try the Gold Card... Follow the steps in that Gold Card thread...
Hello everyone,
I finally managed to revive the device, by flashing it with a 'correct' shipped ROM, which did not give any errors on updating. Big thanks for all your support - you are the best!
As this starts to get addictive, and because I am now running a ROM version which dates to 12/11/2007 (2.27.468.1B WWE), what are the suggestions for upgrading the ROM please? My device is an ELF0100.
Thanks again.
Coool Now try to keep him alive
Very true
I managed to flash it with Onyx Ultimate 4.8 (10/07/2009) and it seems to be performing splendidly.
Thanks for all your help.
Good Job
after my phone rebooted once the update was complete, it wont get passed the "at&T World Phone" white screen... SOMEONE PLEASE HELP ME!!!! i was using a stock at&t pure with the stock rom. i can not upgrade hardspl or ANYTHING any suggestions on how to get my phone to boot? hard-reset went through with no signs of failure but it still will not boot up after that finishes... sorry if its something im overlQQKing, but i just cant figure it out. n yes i have researched although obviously not enough at this point. Thanks to anyone who can help in advance. forgive my stupidity!!!
......
noone?????
The HTC Pure updates hosed my phone too, I had already applied hard-spl to my Pure and i've flashed it with dozens of roms. Since I was currently using one of the "Stock" AT&T roms posted on XDA I figured I could apply the updates. Unfortunately after applying the update my phone froze at the boot loader. I was forced to flash my rom using the memory card method and then restore a backup.
you could try putting the phone in SSPL mode manually, (reset button+volume down), the run hard-spl hard-spl in manual mode.
you can then flash your rom using the memory card method. (FAT32 formated memory card, rom file renamed to topaz.nbh copied to root of flash card, reset button+volume down to enter SSPL, power button to confirm flash).
All this assumes you've already tried to hard reset your Pure (reset button+vol up+vol down)
Thanks for the reply! Unfortunatly, i tried the manual method and after it hanging at 0% for about 5 minutes, i keep getting error [262] update error.. (communications error) is this becuase i can not sync with mobile device center (win7)? I really dont want to just have to toss the phone! I have had an at&t tilt, at&t fuze, and now the at&t pure, and this is the only phone i have had this problem with for some reason...
Try Unplugging Your Pure From the computer Take Out the Battery Put the Battery Back in Mean While Restart your computer and Press Power And Volume Down At the Same time on your Pure If its on the colored screen your good,..Make sure your system is online and your not downloading anything and plug in your Pure to the computer it give it about 2 minutes to download the HTC USB driver then once its done your phone will say USB on the bottom of the Red Green Blue And White four color screen Then open up one of your ROM's and Flash it,....Do You Have Windows Mobile Device Center Installed?
If Not here is the Link
http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/device-center-download.mspx
If you do already you need to uninstall the Driver update for windows mobile media center then install it again .
i can get the bootloader screen just fine! i just can not get hardspl to flash onto it. it sits at 0% every time. the phone will not boot so i can NOT get into mobile device center. The tri-colored screen comes up with no problem and it says USB on the bottom, so the drivers are already installed. I even tried hard-reset and still no luck
There was an additional cab file I needed to install to HSPL the Pure
"enablerapinew.cab"
basically the machine just would fail to load the HSPL without it
but it still functioned afterwards, does yours?
Do a search on XDA find and DL the cab (or I could attach a zipped copy)
If you can still access the device,
just copy enablerapinew.cab to any temp dir on the device
the execute it through fileexplorer
then go back to installing the HSPL (mine then worked fine)
If you haven't already, You should go to
http://forum.xda-developers.com/showthread.php?t=520312
you'll find troubleshooting info and a link to the extra cab there
If you really are bricked at this point , it sounds like nothing has actually
been changed on your device yet? its just frozen should be still under warrentee? Unless anyone else has a better suggestion you should be
able to return it for exchange to ATT
Good Luck
KJL
It sounds like Windows is not properly recognizing your device when it is plugged into the USB port while in SSPL mode.
Have you tried different ports?
Is there another computer you can use?
another thought about returning under warranty
on the boot page of the stock Pure it indicates HSPL 1.83.000
After you update the HSPL it will say HSPL "1.83.Olinex"
this normally an indication of a successful update,
but it will probably void your warranty if they just look at the boot screen
This is true for all Pure (and Tmobile Compact V) Rom upgrades
The Stock Pure came with 6.5 and therefore the 1.83.00 HSPL
The Diamond2s did not, so their solution which reverts to 1.63 <?>
will not correctly revert to 1.83.00 on the Pure.
No way to correct this yet as far as I know,?
All the "reverts" are geared toward the Diamond2s, not the Pure.
But If your boot screen indicates 1.83.00 before it freezes
I'm fairly sure its still entitled to a warranty repair/replace
How could they tell the cause of the failure
was a reburn as opposed to natural causes?
Good Luck
KJL
When you put the phone into a manual bootloader mode... Mobile Device Center becomes obsolete.
HardSPL is only needed for unofficial roms. Forget HardSPL for the time being. The goal here is to get your phone operational. Just download the official HTC WM6.5 WWE rom and flash that. Put phone in manual bootloader mode and run the Rom installer.
As long as your phone is in bootloader mode and says "USB"... then your set to go.
Another solution is to try another PC. You'd be surprised how often that will resolve your issues. Perhaps find an XP machine and install Activesync (so it loads the bootloader USB drivers). I had to do that on several occasions when my main PC refused to flash my mobile device.
I did both of the updates htc has for the pure. Both worked fine. I am on the origianal rom. It does reboot your phone and stays on the white screen for a min then it loads the update and the phone starts.
The offical ROM comes back with a wrong vender ID error I guess cause its a "pure" and not the HTC branded "topaz"... NOW what should i do??? Seems like i NEED hardspl so i can flash any ROM, as from what i researched, there IS NO AT&T Pure rom that has been released. I still cant figure out why a hard-reset will not work though.... This is REALLY starting to get me angry!!!
Just for reference, the Pure's ID is TOPA210 32M
SPL-1.83.0000
The official hotfixes worked fine for me as well. Did you apply the hotfixes on the original ROM that came with your Pure?
Also, does the official HTC Touch Diamond 2 ROM work for you? If so, the hotfixes for the Pure are irrelevant, as are any future updates released for the Pure. You should look for updates for the Touch Diamond 2 on the Worldwide HTC site.
If you needed to do a warranty claim, the closest you can get to returning your phone to stock/shipped form is to use the ROM dump using HardSPL and hope they don't notice that the SPL is different. Currently, there's no way to return the Pure back to completely official software.
A hard reset simply wipes everything off and restores everything back to what is contained in just the ROM you currently have on it. If you've flashed your phone at all, you've already wiped out the original ROM that came with it.
It is still the STOCK ROM. I have never flashed it yet.. The topaz rom will not flash due to a vender ID error. The spl is still stock also... i think thats is why i am having this problem. I bought the phone off craigslist so returning it to AT&T is NOT an option either way. My only solution is to find a fix. (or trash it) I really appreciate all of your suggestions and input so far. You guys are by far the best board around! I am a LONG time follower, but a few-time poster. Obviously i have little to contribute to the board.
Can I trouble you to dig up a few version numbers? It'd help evaluate your situation so we can see which options are best for your case.
ROM version? You can find this in Device Information. Start --> Settings --> System --> Device Information
Bootloader version? Do a soft reset while holding down the volume down button on the side until a screen with red, green, blue, and white, ordered top to bottom, shows up. It should be the second line starting with "SPL-..."
The ROM is the STOCK AT&T ROM (again...) I CAN NOT go to start;.... because if you noticed in the first post, the phone will not boot past the white "AT&T WorldPhone" screen... the spl is stock also incase you missed that part. (1.33.0000) I have never flashed the divice. EVERYTHING IS HOW AT&T SELLS THE PURE OUT OF THE BOX! NO MODS. NO FLASHED ROMS. NO HardSPL... NOTHING! STOCK!!! (for those overlooking the details in my previous posts) I have no doubt you guys (n hopefully a few girls ) will help me fix my issue. I'm just REALLY anxious for it to happen sooner than later!
Have you tried downloading the official rom here on xda and renaming it to TOPAIMG.nbh and update using the sd card method?
Here is the thread:
http://forum.xda-developers.com/showthread.php?t=600339
The download is in post #1
I have downloaded the official ROM. Although I thought it is still concidered "custom" and that you need spl updated to install it... Am I wrong about this? Also, by using the SDcard to flash, do I NEED to have hardspl on the device? If yes, I can not use this method, as I have stated before that the spl is still stock and NOT updated in any kind of way. NOTHING on the phone has been updated or flashed. Will this method still work then???? I am at work for 3 more hours and then will go home and try it either way and come back to update you all on the results. Again, THANK YOU for your continued support in helping me out!! At this point, I will send a donation via paypal to whoever can get me out of this hole!
jromeo350 said:
I have downloaded the official ROM. Although I thought it is still concidered "custom" and that you need spl updated to install it... Am I wrong about this? Also, by using the SDcard to flash, do I NEED to have hardspl on the device? If yes, I can not use this method, as I have stated before that the spl is still stock and NOT updated in any kind of way. NOTHING on the phone has been updated or flashed. Will this method still work then???? I am at work for 3 more hours and then will go home and try it either way and come back to update you all on the results. Again, THANK YOU for your continued support in helping me out!! At this point, I will send a donation via paypal to whoever can get me out of this hole!
Click to expand...
Click to collapse
You can flash hard SPL the same way by renaming the .nbh file to
TOPAIMG.nbh
jromeo350 said:
I have downloaded the official ROM. Although I thought it is still concidered "custom" and that you need spl updated to install it... Am I wrong about this? Also, by using the SDcard to flash, do I NEED to have hardspl on the device? If yes, I can not use this method, as I have stated before that the spl is still stock and NOT updated in any kind of way. NOTHING on the phone has been updated or flashed. Will this method still work then???? I am at work for 3 more hours and then will go home and try it either way and come back to update you all on the results. Again, THANK YOU for your continued support in helping me out!! At this point, I will send a donation via paypal to whoever can get me out of this hole!
Click to expand...
Click to collapse
Actually that is supposed to be an officially signed rom. If that is true it will work with the stock spl. It will either work or it won't. Also, as stated in the response after yours, you can apply the hardspl via SD as well.
Hi guys, I've a problem with my HD2 and maybe one of you has an idea of how to fix this, because I really don't want to send it in for a repair
Anyway, my phone decided to refuse to boot out of nowhere. When it happened I had Artemis v9 or v10 installed on it. The funny thing is that I didn't flash anything when the problem occured.
Whenever I start the phone I only get a white screen. Luckily, I can still access the bootloader, even thought that didn't help me until now.
my guess is that the Radio is somehow corrupted, because when I try to flash a new one I get the error saying "Radio_V2 failed" and "Update Terminated". Not even flashing with task 29 works, because I get a "Error 270" and the phone restarts itself after like 4% of flashing.
I'm really out of ideas, I tried to flash a lot of different roms and radios, even the rom that the HD2 came shipped with.
flanders3 said:
Hi guys, I've a problem with my HD2 and maybe one of you has an idea of how to fix this, because I really don't want to send it in for a repair
Anyway, my phone decided to refuse to boot out of nowhere. When it happened I had Artemis v9 or v10 installed on it. The funny thing is that I didn't flash anything when the problem occured.
Whenever I start the phone I only get a white screen. Luckily, I can still access the bootloader, even thought that didn't help me until now.
my guess is that the Radio is somehow corrupted, because when I try to flash a new one I get the error saying "Radio_V2 failed" and "Update Terminated". Not even flashing with task 29 works, because I get a "Error 270" and the phone restarts itself after like 4% of flashing.
I'm really out of ideas, I tried to flash a lot of different roms and radios, even the rom that the HD2 came shipped with.
Click to expand...
Click to collapse
What radio (if any) have you flashed? Check the ROM's dedicated thread you want to flash and see if the radio is compatible.
Im betting you've flashed the wrong radio
take the rom it was shipped with, name the nbh file to LEOIMG.nbh, copy it to your sd card and go into bootloader.
it will flash your old rom and should overwrite the old radio.
DN41
I installed Radio 2.06.51.07, which was recommended as far as I know.
I tried to install every "official" rom that I could find, but no matter if I apply them via SD card, USB or .exe, the install never finishes.
Tried to install just the OS without a radio and that worked, so I'm almost sure it is somehow radio related.
Now the problem is that I can't even send it to T-Mobile, because I there is no way to get rid of HSPL. BTW, it's the german T-Mobile we are talking about, not the US one. Is there a chance they won't notice the HSPL...?
so flash this one over sd-card: german t-mobile 1.72
what about performing hardreset? does the phone boot?
DN41
Tried flashing the TMO rom, but no luck either
Hard reset is strangly fast (only takes like 7 seconds) and only gives me a white screen after reboot. Apperently the HD2 shows me that HSPL is intsalled in the bootloader, but I can't change the SPL...
Already tried HSPL2, but no matter what option I choose, my bootloader always stays at 1.42 HSPL.
Edit: I would like to post pics of the error I get when flashing from the sd card or the bootloader screen, by the board rules don't want new users to post links.
djchubbs said:
Im betting you've flashed the wrong radio
Click to expand...
Click to collapse
any way to repiar radio side as flashed wrong radio ??
flanders3 said:
Tried flashing the TMO rom, but no luck either
Hard reset is strangly fast (only takes like 7 seconds) and only gives me a white screen after reboot. Apperently the HD2 shows me that HSPL is intsalled in the bootloader, but I can't change the SPL...
Already tried HSPL2, but no matter what option I choose, my bootloader always stays at 1.42 HSPL.
Edit: I would like to post pics of the error I get when flashing from the sd card or the bootloader screen, by the board rules don't want new users to post links.
Click to expand...
Click to collapse
same happen with me,,,
flanders3 said:
Hi guys, I've a problem with my HD2 and maybe one of you has an idea of how to fix this, because I really don't want to send it in for a repair
Anyway, my phone decided to refuse to boot out of nowhere. When it happened I had Artemis v9 or v10 installed on it. The funny thing is that I didn't flash anything when the problem occured.
Whenever I start the phone I only get a white screen. Luckily, I can still access the bootloader, even thought that didn't help me until now.
my guess is that the Radio is somehow corrupted, because when I try to flash a new one I get the error saying "Radio_V2 failed" and "Update Terminated". Not even flashing with task 29 works, because I get a "Error 270" and the phone restarts itself after like 4% of flashing.
I'm really out of ideas, I tried to flash a lot of different roms and radios, even the rom that the HD2 came shipped with.
Click to expand...
Click to collapse
I have exactly the same problem.
I believe radio hardware of my HD2 has failed.
This is not related to flashing an incompatible radio, as I have flashed 1.66 official ROM about three months ago and had no problems until now.
I got the white screen, when phone was in my pocket.
Not possible to update radio, update fails with "Radio_V2 failed" and "Update Terminated".
Not possible to flash any rom, flashing fails when it comes to radio part.
MTTY didn't help as well.
I see no way but to send it back for repair.
Hope they dont realize HSPL, as it is also not possible to change SPL right now.
Hi everybody, i am facing the same issues with my knew HD2. The fact is that i received it yesterday, while trying to flsah ENERGY ROM ..i flashed also the radio .. now got the white screen with the HTC green logo, and no way to hard reset ... phone doesn't boot, can't do anything !!!!!! volume + and volume - doesn't work !!! any idea any solution ?? I am about to try flashing with the memory card but no idea if it will work, im not sure cause even the HSPL doenst appear ... anu idea ?
I've got the same problem
Mine is a Telstra (Australian) HD2, and I've been using it for about 3 weeks fine. Then a few days ago, I took it out of my pocket, and it's dead. With my one, most of the time I just get a blank screen (no HTC), and most of the time it's slightly yellow.
I'm having the exact same problems, and have done everything suggested on this page, and others. I can't send mine back either.
I'm guessing since no one's replied, there's not really a solution to this.
If it is a failed radio, I'm amazed how easily they fail, and how many people seem to have this problem.
I have the same problem today. Anybody help?
anakin621 said:
I have the same problem today. Anybody help?
Click to expand...
Click to collapse
i had the same problem with my Telstra T9193. i couldnt find any solutions so its on its way back to australia under warrenty.
I had a similar problem to this, though it appears I just fixed it. I can only imagine it's just a temporary fix though, as I previously managed to get it working and running Android only to white screen again the next day.
I did a hard reset and now it loaded the white HTC screen and nothing else. I tried installing a stock ROM from the MicroSD card and got the same "Update Terminated Update Fail" error because of the Radio. Retried the update about 3 times, and it eventually installed fine.
same here, i reloaded a stock from sd to relock it, which i highly recommend for anyone having this problem - in case it needs to go for repair and it just happens to boot..it took quite a few tries to have a proper flash and it booted only a few tries afterwards and then went back to only booting the white htc screen. so frustrating. and unfortunately for me it has to go back to australia for warrenty and will likely take ages to get back
I was stuck at multi color boot screen after hard reset. Tried multiple roms.
Solution: Use the 2.13 rom from here. Worked thankfully!
forum.xda-developers.com/showthread.php?t=655653
After being looooong on this forum, I finally got my first bricked HTC. I got all the same problems, white screen, no way to get HSPL gone, and no update via SD possible, no ROM update via USB in bootloader and no radio update possible...
Anybody knows how much it costs if I send it to HTC and they find yout it has been HSPL-ed?
Next with the bricked HD2
So definitely I´m in the same situation.. I have unusable SMARTPHONE!!
Even worse, because in my case i have no chance to send it to warranty repair - I was too disparate and curious so I opened my HD2 to look for an backup battery to erase everything that could have resist my countless tries to reflash, hardreset, flash RADIO, flash ROMs...
At the begging was the same (btw the same is still) : I took my phone and it did´t answer for waking it up. So I pressed red button to (soft)reset it. But it booted only to white screen (not the HTC one but "pure" withe w/o logo, w/o software info but with slightly yellow hue)
This was almost whole week ago... During that time I tried almost everything (I don´t have gold card - since I can´t get CID of any SD card I´m not able to have one and have installed HSPL 2.08 I´m ABLE to FLASH any ROM - even successfully reflashed cooked ROM via SD Card.!!) and the answer for me is probably some hardware problem....
-rr-obin said:
So definitely I´m in the same situation.. I have unusable SMARTPHONE!!
Even worse, because in my case i have no chance to send it to warranty repair - I was too disparate and curious so I opened my HD2 to look for an backup battery to erase everything that could have resist my countless tries to reflash, hardreset, flash RADIO, flash ROMs...
At the begging was the same (btw the same is still) : I took my phone and it did´t answer for waking it up. So I pressed red button to (soft)reset it. But it booted only to white screen (not the HTC one but "pure" withe w/o logo, w/o software info but with slightly yellow hue)
This was almost whole week ago... During that time I tried almost everything (I don´t have gold card - since I can´t get CID of any SD card I´m not able to have one and have installed HSPL 2.08 I´m ABLE to FLASH any ROM - even successfully reflashed cooked ROM via SD Card.!!) and the answer for me is probably some hardware problem....
Click to expand...
Click to collapse
I'm sorry, I just sent my to the repair center. Hope they will repair it under warranty. Otherwise it will cost me 100 Euro, just to find out I have to pay for the repairs. Then I can choose to let the device there (then I don't pay 100 euro) or let the device ship back (I pay 100 euro for a brick) or let them do the repairs which they will say how much it will cost on top of that 100 euro ..... stress ....
Birger said:
I'm sorry, I just sent my to the repair center. Hope they will repair it under warranty. Otherwise it will cost me 100 Euro, just to find out I have to pay for the repairs. Then I can choose to let the device there (then I don't pay 100 euro) or let the device ship back (I pay 100 euro for a brick) or let them do the repairs which they will say how much it will cost on top of that 100 euro ..... stress ....
Click to expand...
Click to collapse
Check this thread... unfortunately it wouldn´t be quite easy whith the service repair...
_JuSteR_ said:
...
With the radio bricked there are only two things you can try to do:
1- You can go on using your hd2 without updating the radio. Try to download a rom without radio and install it, or ask a cook to prepare a rom (you can try an official rom if you want to recover the original SPL) without radio for you.
2 - Do what I did and sell the phone as bricked, because there's no way to unbrick radio system. I tried to save my HD2 by recovering the original SPL and sending the phone to the htc customer service. I got the phone back after 2 months and it was still radio bricked
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=618084
upload a pix of your bootloader screen,I had similar kind of problem.I 've been through a lot of hardship dealing with the that.Maybe i could help u a bit.
Hi every one. I had a problems with HD2, my original ROM was with a lot of problems, it restarted without no reason and so on. My colleage suugested to flash with another ROM, so I tride to flash a new ROM, did a Hardspl2 and now my HD is bricked, with triangle and no ROM also shiped (donwloaded from HTC web page by serial) is not working. Anybody help me? I tried lot of ROMs and no luck at least .... Triad also flash with original ROM via Micro SD no luck... Please help me!!!! URGENT!
prieditis said:
Hi every one. I had a problems with HD2, my original room was with a lot of problems, it restarted without no reason and so on. My colleage suugested to flash with another room, so I tride to flash a new room, did a Hardspl2 and now my HD is bricked, with triangle and no room also shiped (donwloaded from HTC web page by serial) is not working. Anybody help me? I tried lot of rooms and no luck at least .... Triad also flash with original room via Micro SD no luck... Please help me!!!! URGENT!
Click to expand...
Click to collapse
Firstly its "ROM" not "room".
What do you mean "with triangle" ??
Which HD2 do you have and which ROM did you try flashing?
Can you get into tri-color bootloader mode?
Sorry i post my thread quickly. Yes i tried to flash a ROM, i have HD2 512MB. I tried to flash a 3.14.405 rom. triangle - i can get in tri-color bootloader mode, but when i try also flash original rom there is no result, it crashes on 9 or 17%. Triangle is a sign when i switch on a device, i believe it means ther eis no windows/rom on device
prieditis said:
Sorry i post my thread quickly. Yes i tried to flash a ROM, i have HD2 512MB. I tried to flash a 3.14.405 rom. triangle - i can get in tri-color bootloader mode, but when i try also flash original rom there is no result, it crashes on 9 or 17%. Triangle is a sign when i switch on a device, i believe it means ther eis no windows/rom on device
Click to expand...
Click to collapse
your device is not bricked... get into bootloader and do a task 29 (LOOK IT UP)...
Then start from scratch... Magldr, then whatever ROM you want.
Can you explain me? Please step by step... Thanks in advance
prieditis said:
Can you explain me? Please step by step... Thanks in advance
Click to expand...
Click to collapse
you need to take a leap and search for it... Here is something on youtube i found.
http://www.youtube.com/watch?v=DtTDuc4V4cU
EVERYTHING you need is on XDA if you look for it...
prieditis said:
, my original room was with a lot of problems, it restarted without no reason and so on. ..with triangle and no room aURGENT!
Click to expand...
Click to collapse
... OK, no room = homeless!
If you can't pay rent, I'm afraid I'll have to ask you vacate the area.
Possible fix stuck bricked hd2 radio no rsa information
Please read the whole post first sorry about the mess it is my first post thanks to everyone here on xda who came up with everything i used to do this There is guides for this xda has a lovely list of tmous roms if you are on t mobile in the us http://www.xdafil.es/index.php?path=HD2/TMOUS/
i would start with the RUU_Leo_1_5_TMOUS_2.02.531.MASD_S__Radio_Signed_15.29.50.07U_2.06.50.04_TeleNav-5.5.42.zip
extract the .exe file if it has one than extract the RUU_signed.nbh from the .exe file using win war or 7 zip than rename it to LEOIMG.nbh and place it on a newly formatted microsd not a microsdhc and i had problems with anything over class 4
place it in your phone and hold the volume down button and power button as loading comes up let off volume down power button will start the flash(i was only able to do complete flashes in the freezer if not it would hang or get radio errors)
i also had a tmous which did not want to flash the radio i would get an an error and rsa fail it sounds crazy but i wrapped it in plastic and stuck it in the freezer for a while before and during the flash this was the only way i could install the radio and actually see rgd information on boot screen after this first one you will have an old test rom with an old spl you cannot change to hspl from here i also was not able to go straight to 2.10, i had to step up from RUU_Leo_1_5_TMOUS_2.03.531.6_Radio_Signed_15.30.50.07U_2.06.50.23_3_Test.zip, to RUU_Leo_1_5_TMOUS_2.03.531.6_Radio_Signed_15.30.50.07U_2.06.50.23_3_Test.zip the same way i did the first one,hard resetting after each one and let it open windows completely to know it is working. than i believe there is an hspl3 file somewhere out there with all thanks to DarkForces Team HardSPL3 by bepe and Cotulla i will try to attach it that will work with spl 2.02 wich you should now be on now you can download your radio in the master radio thread http://forum.xda-developers.com/showthread.php?t=611787
i also just renamed the ruu_signed.nbh to LEOIMG.nbh and ran through sd i seem to have problems through usb and i was trying to be careful with the radio
once you got the radio you want you could flash the rom preferably running task 29 before or get yourself magldr to install through nand i also stuck my laptop an the freezer with the phone to get wp7 completely installed i did all this mess with a phone that had a broken screen i think there is like thermal compound over the processor to the case that is not on right and overheats when not in the operating system like a crappy old laptop with its fans full of stuff trying to install xp. and while a stock rom was being installed the usb was pulled during the radio installation i hope this helps i belive i saw one post to stick it in the freezer out of everything that i think helped the most.i also notice i have to put it in the freezer at boot too sometimes or i will get a fatal hit error i think its just over heating..... i also have an hd2 which has never been opened before that i have never had to stick in the freezer it gets flashed quite abit right now running gingerbread on normal hd2 and wp7 dual boot android 2.2 on the one i had to freeze i hope this helps i was here for weeks reading reading i was stumped cus my first hd2 and g1 were so eazy i will update this post once i stop being lazy and open the phone again to replace the goop to see if that is the problem
Thank you for reading my jumble and thanks again to all you phone heads here on xda which without you none of this would be possible and i would not have wp7 and gingerbread on my hd2 : D
I did a task29, flash a ROM succesfully, but now it' s stucked in HTC loading mode (Shows a HTC and nothing happens)
prieditis said:
I did a task29, flash a ROM succesfully, but now it' s stucked in HTC loading mode (Shows a HTC and nothing happens)
Click to expand...
Click to collapse
succesfull only one time, now i tried reflash an original rom once again and no results, still stucked in triangle. It's a first time when something like this happens
P.S. Sorry for my english..
spyderman33 said:
you need to take a leap and search for it... Here is something on youtube i found.
http://www.youtube.com/watch?v=DtTDuc4V4cU
EVERYTHING you need is on XDA if you look for it...
Click to expand...
Click to collapse
no luck at all I tried it once and have succesfull rom update, but it stucks when started with HTC logo, i tried second time and still no luck. Please help me.. all the time now also for original rom it says that this room is not for that device
original rom
you have to find the original rom shipped with your phone like here i am tmobile usa roms you have to find your carrier and country and start with one of the first ones i started with my second one RUU_Leo_1_5_TMOUS_2.02.531.MASD_S__Radio_Signed_15.29.50.07U_2.06.50.04_TeleNav-5.5.42.zip and i kept getting stuck screens when it was hot turn it off maby find some silica gel (lil rocks that come with everything to absorb water) wrap it in plastic and throw it in the freezer does the back of the phone get real hot during flash
i have shipped original rom, still no luck
not the newest one
you need one of the first test roms this was the only way i got mine to work i had to go from 2.02 to 2.03 to 2.05 hard resetting after each install making sure they completely went in what carrier are you and where are you
Still stuck?
Download HSPL 3.zip from page 1,
Run the program;
a) select 2.08.000 (not HSPL) and you can flash stock (HTC) ROM with no damage or aftermarket changes on your phone.
b) select 2.08.HSPL and you can flash whatever you want
Install MAGLDR 1.13
Flash ROM
Make sure you follow the instructions EXACTLY. You can find these all over XDA, look at all of my posts if you need to.
stepthehen said:
Download HSPL 3.zip from page 1,
Run the program;
a) select 2.08.000 (not HSPL) and you can flash stock (HTC) ROM with no damage or aftermarket changes on your phone.
b) select 2.08.HSPL and you can flash whatever you want
Install MAGLDR 1.13
Flash ROM
Make sure you follow the instructions EXACTLY. You can find these all over XDA, look at all of my posts if you need to.
Click to expand...
Click to collapse
Hi, thanks a lot. Only, SPL for original rom was 1.42000 is it ok to flash with 2.08.000 ? And why i should install MAGLDR 1.3 ? Thanks in advance,
Ok, now i dont understand anything. My original SPL was 1.42, i did Hardspl 3, after that tried flash original rom, process stuck on 96%, after that i tried once again stuck on 9% and says rom not compatible with device. And its like a hidden circle, my phone is acting like that all the time. I tried task29, tried all HSPL, also 1.4200, 1.66 and so on. Can anybody help me? my skype nick is martins.prieditis , maybe someone can assist me?
Ok now its fixed. I did a HSPL4, due to which original rom freeze on 0%, but 3.14 didnt start up on loading OS (white screen with HTC logo))or freeze on 99%. Than went back to shipped 1.42, stock room succesfylly flashed and did a SSPL_RUU. Now the only problem is that my LEO restarts when it gets hot. Any ideas how to fix it?
Thanks all for youre help (regarding my previous issue) !
Overheating??
As mrpoe stated in post 9, One of his phone had to be put in the freezer to be able to flash anything otherwise it will get hot and freeze.
Also the motherboard is most likely broken and you cannot get it to work without freezing or it will keep rebooting...
The best thing to do if you still have warranty is to Keep stock SPL and stock WM6.5 and return for warranty.
It will not function the same again.