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I just bought the new T-Mobile (USA) MDA a couple days ago, a version of the HTC Wizard.
I have been able to connect with GPRS/EDGE, and seem to be getting EDGE speed, which is nice (my first EDGE phone).
However, no such luck with Wi-fi.
At my house, I can easily connect, at all times, with a few different wi-fi networks, with my wi-fi enabled laptop, and with my older PPC--an IPAQ 2210, with Spectec SDIO Wi-Fi card, can browse the web via Wi-Fi, etc.
The MDA does connect to Wi-FI, appears to be connected to it. (After turning it on in Connection Manager, of course.) But I cannot access any web sites with it. On trying to do so with PIE, I always get the error message:
"The page cannot be displayed or downloaded because the connection was lost, Check the connection and try again later."
I have not once been able to access one web site via Wi-Fi, with the MDA.
Can anyone help with this?
Thank you.
I ahve the same problem and have not figured out how to solve this...
Can anyone help us?
same problem here, also with t-mobile as provider. can it be a problem related to t-mobile???
me said:
I just bought the new T-Mobile (USA) MDA a couple days ago, a version of the HTC Wizard.
I have been able to connect with GPRS/EDGE, and seem to be getting EDGE speed, which is nice (my first EDGE phone).
However, no such luck with Wi-fi.
At my house, I can easily connect, at all times, with a few different wi-fi networks, with my wi-fi enabled laptop, and with my older PPC--an IPAQ 2210, with Spectec SDIO Wi-Fi card, can browse the web via Wi-Fi, etc.
The MDA does connect to Wi-FI, appears to be connected to it. (After turning it on in Connection Manager, of course.) But I cannot access any web sites with it. On trying to do so with PIE, I always get the error message:
"The page cannot be displayed or downloaded because the connection was lost, Check the connection and try again later."
I have not once been able to access one web site via Wi-Fi, with the MDA.
Can anyone help with this?
Thank you.
Click to expand...
Click to collapse
I have exactly the same problem
I guess you could try going under "Settings" "Connections" "Network Card" and make sure your network card is set to connect to "The Internet"
Select your wireless card and then make sure the drop down says "The Internet" and hit ok.
Also, make sure your GPRS Connection settings aren't setup to use T-Mobile's proxy. When your gprs is setup to use a proxy for web browsing, PIE will attempt to use the proxy with any connection. And by proxy, I'm not talking about an APN or anything.
Are you running security on your router? If so try shutting it off to test or try to connect to someone elses WiFi network to test.
wagz said:
I guess you could try going under "Settings" "Connections" "Network Card" and make sure your network card is set to connect to "The Internet"
Select your wireless card and then make sure the drop down says "The Internet" and hit ok.
Click to expand...
Click to collapse
I spoke with a TMob customer service rep about this a couple weeks ago, and this is basically what he told me to do. A T-Mobile HotSpot (Starbucks, etc) should work without making any changes. But if you want to use your own WiFi connection, you have to do the following:
Start Menu -> Settings -> Connections Tab -> Connections Icon
Select Advanced Tab -> Select Networks
Change first dropdown to "My Work Network".
Click OK, OK.
Then when you want to roam with GPRS/EDGE again, you have to change it back to "T-Mobile GPRS".
Very annoying to say the least. If anyone knows a better way to do this, I'd love to hear about it.
This works for me:
Start Menu -> Settings -> Connections Tab -> Connections Icon
Select Advanced Tab -> Select Networks
Change the first dropdown to My Work Network
Change the second dropdown to T-Mobile GPRS
Make sure My Work Network is set to connect to the internet, but has NO proxy settings.
Make sure T-Mobile GRPS is set to connect to the internet, but HAS proxy settings.
Magic!
frycow, you rock!!
That worked perfectly!! I hated that I had to keep switching networks whenever I wanted to go online via GPRS or wifi!!
Thanks!!!
frycow,
wow. that sounds great. but I can't get it working. could you take a couple minutes to walk me (and I'm sure others too) through your exact settings? especially the proxy settings.
thanks!
frycow is a freakin champ....that did the trick!! I've been WAITING to get this working!!
AHHHH, AND IT FINALLY GOT MY POCKET MSN TO START WORKING TOO!!!! Still doesn't work on GPRS, but it certainly works on Wi-Fi!! I suppose the last thing would be to get it working on both!! regardless, this is SWEET!!
I can´t get it working :evil:
When I Change the first dropdown to My Work Network and after that tryn to sync without having wifi enabled, the device does not connect with GPRS..., solutions...
frycow, hazchem, djswivel:
Could one of you help out Paltkugen and I? Both of us can't get it working. If you could let us know the specific settings, including the proxy settings, I would really appreciate it. Its so frustrating to know it works for some people, but not being able to get it going.
Thanks!
I did EXACTLY what fry posted....follow this carefully
Start Menu -> Settings -> Connections Tab -> Connections Icon
Select Advanced Tab -> Select Networks
Change the first dropdown to My Work Network
Change the second dropdown to T-Mobile GPRS
Click Edit on the My Work Network dropdown -> Proxy Settings Tab
Check the first box (This network connects to the internet), but NOT the second (This network uses a proxy server to connect to the internet)
Now do the same for the T-Mobile GRPS settins in the edit menu, only check both boxes this time. Then type in 216.155.165.50 as the proxy server. From there you should be good.
djswivel said:
I did EXACTLY what fry posted....follow this carefully
Start Menu -> Settings -> Connections Tab -> Connections Icon
Select Advanced Tab -> Select Networks
Change the first dropdown to My Work Network
Change the second dropdown to T-Mobile GPRS
Click Edit on the My Work Network dropdown -> Proxy Settings Tab
Check the first box (This network connects to the internet), but NOT the second (This network uses a proxy server to connect to the internet)
Now do the same for the T-Mobile GRPS settins in the edit menu, only check both boxes this time. Then type in 216.155.165.50 as the proxy server. From there you should be good.
Click to expand...
Click to collapse
That is exactly what I did too. Just tried it again and I can't use GPRS to surf. I have Wifi turned off. GPRS is not connected. I open PIE and go to some URL (google.com). GPRS starts connecting and successfully connects to T-Mobile GPRS.
Then, for about 30-60 seconds, the status bar says "Locating". Then an alert pops up that says "The page cannot be displayed or downloaded because the connection was lost. Check the connection and try again later."
Next, I turn on WiFi. It conects to my local WiFi network. It is still connected to T-Mobile GPRS too. I go back to PIE. As soon as I try to goto a URL, the GPRS connection drops, and again it says "Locating..." for a while. Then the same alert pops up again.
So now that GPRS isn't connected and just WiFi, I try going to the URL again. Same results.
Next I try turning off WiFi. Now there are no connections. I restart WiFi and there is just a WiFi connection. Same results in PIE.
I thought maybe the proxy is the problem, so I turned off the proxy in GPRS. When I do this, the checkbox "This network connects to the internet" won't stay checked. Even if I check it and click ok, when I go back it is unchecked. And when I did this, I couldn't even connect with GPRS. And with WiFi on, it would connect to Wifi, but going to a page would immediately pop up an alert that says "Cannot Connect with current connection settings. To change you connection settings, tap Settings."
I added the proxy back in and then tried changing the GPRS access point name from wap.voicestream.com to internet2.voicestream.com and internet3.voicestream.com. internet2 wouldn't even make a connection, but internet3 did. however, i still couldn't locate pages in PIE. So I changed it back to wap. I think my unlimited GPRS plan is configured the VPN way, so I remember having to use internet2 or internet3 in the past.
Could the proxy server not be working right for me? Is it possible that I cannot locate the proxy because I'm configured in a non-standard way (with a different access point - internet3) than most?
I think I'll call tmo and see if I can get changed to the regular AP (wap). I'm not using VPN stuff right now anyway. If anyone has other ideas, please let me know.
Thanks again!
I think i have a work around. but involes changing it back and forth when switching btwn wifi and gprs..
created two connections.
one with proxy and one without.
im only able to surf gprs with proxy.
when connecting via GPRS set both networks to connect to PROXY.
when using WiFi, set both networks to connect using NOPROXY.
that should work. at least it worked for me. tried only 2 pages and it loaded for both. GPRS used myvoicestream and wifi google.
yowzator said:
I have Wifi turned off. GPRS is not connected. I open PIE and go to some URL (google.com). GPRS starts connecting and successfully connects to T-Mobile GPRS.
Then, for about 30-60 seconds, the status bar says "Locating". Then an alert pops up that says "The page cannot be displayed or downloaded because the connection was lost. Check the connection and try again later."
Next, I turn on WiFi. It conects to my local WiFi network. It is still connected to T-Mobile GPRS too. I go back to PIE. As soon as I try to goto a URL, the GPRS connection drops, and again it says "Locating..." for a while. Then the same alert pops up again.
So now that GPRS isn't connected and just WiFi, I try going to the URL again. Same results.
Next I try turning off WiFi. Now there are no connections. I restart WiFi and there is just a WiFi connection. Same results in PIE.
I thought maybe the proxy is the problem, so I turned off the proxy in GPRS. When I do this, the checkbox "This network connects to the internet" won't stay checked. Even if I check it and click ok, when I go back it is unchecked. And when I did this, I couldn't even connect with GPRS. And with WiFi on, it would connect to Wifi, but going to a page would immediately pop up an alert that says "Cannot Connect with current connection settings. To change you connection settings, tap Settings."
I added the proxy back in and then tried changing the GPRS access point name from wap.voicestream.com to internet2.voicestream.com and internet3.voicestream.com. internet2 wouldn't even make a connection, but internet3 did. however, i still couldn't locate pages in PIE. So I changed it back to wap. I think my unlimited GPRS plan is configured the VPN way, so I remember having to use internet2 or internet3 in the past.
Click to expand...
Click to collapse
Earlier today I had been trying to get VM Net Browser or Resco File Explorer to work, and they *were* working, albeit very sporadically. Sometimes I could see whole windows network complete with shared files and directories, other times I could browse to my computer and it wouldn't show anything as being shared. Looking for a solution, i found this thread.
I followed the recommendations of the previous posts and got exactly the same results as yowzator, including the weird thing with the "This network connects to the internet" checkbox unchecking. My GPRS access point is also named wap.voicestream.com - not sure if that matters.
However, I know that I was having at least partial wi-fi success before trying this fix or I wouldn't be able to have seen my home network. So I gave up on this fix and put everything back to the default - GPRS for programs that automatically connect to the internet, no proxy, and My Work Network for programs that automatically connect toa private network, with "This network connects to the internet" unchecked because it's impossible to check it and expect it to stay checked.
I tried surfing around to a few pages with wifi only (connections shows me connected to my network, I turned off the phone icon in the comm settings, and tapping on the connectivity icon on the taskbar didn't have GPRS listed) and amazingly, some of them worked - though the "locating" process seemed to take a while, they sometimes seemed to load faster than with GPRS (especially if I let my MDA go to sleep and then turn it back on again).
And then they don't work again, without me doing anything. So I don't think the fix we've been trying is a true fix to the problem - if it was then then pages would *never* load with the proxy disabled. Right?
I've been wondering if the "modem" tab under My Work Network is supposed to be blank . . . even if it's using wifi it seems like a poor UI design to not have a checkbox or something saying "this connection is for wifi and not dialup".
I am using the 2.17 ROM update. My wireless router is a D-link DI-624 extreme g. I'm using WEP encryption.
I am crying . . . tears . . . of confusion.
SOLUTION!?
This works for me (suggested in another thread):
1. Add the following to the registry:
HKEY_LOCAL_MACHINE\COMM\TIACXWLN1\PARMS:
DWORD dot11SupportedRateMaskG=8
(Note that there is already a key in the registry called "HKEY_LOCAL_MACHINE\COMM\TIACXWLN1\PARMS: DWORD dot11SupportedRateMask=1" - you should leave this alone)
2. Do a soft reset.
3. Go to your wi-fi settings -> Power Mode tab -> Best Performance (without this step it didn't work for me)
4. Turn on wi-fi and connect to anything in internet explorer. It should seem blazing fast compared to GPRS.
Note that this assumes you haven't done any of the fixes in this thread. That is to say, leave it with GPRS for programs that automatically connect to the internet (with no proxy), and My Work Network for programs that automatically connect to a private network, with "This network connects to the internet" unchecked because it's impossible to check it and expect it to stay checked.
So far (for a few minutes anyway) this is working for me! Even Resco File Explorer seems to mostly work - I can map my PC's shared folders and see my stuff reliably, as far as I can tell. VM Net Browser is still wonky though.
The thread this solution comes from is http://forum.xda-developers.com/viewtopic.php?t=38898&start=0&postdays=0&postorder=asc
Hi,
tried that solution
(I have a thread below)
still falls over on "locate".
I have no home network so I have never got anything working - connects fine on a public hotspot, but as I say, fails on locate.
I've had enough - may either phone T-mobile pay CS - something I really don't want to do out of principle - or just send teh phone back.
any new info on this? can seem to get it to work.
i have configures it many ways as suggested above. only time i was able to browse on wifi was with no proxie was set up. i connect through another network, (the mda automatically hooks you up to all avalible networks) but that only lasted a few minutes.
is there even a chance i could someone at tmobile even help me??? anyone here call them and get got service/help with getting it to work?
thanks
skot
Hi,
I've just got a T-Mobile Vario. It connects fine on GPRS and PIE navigates to web pages.
I then try to connect to a free WiFi hotspot (I have no home wifi network to test on).
It *connects* fine. However, when I try to navigate to a web page it hangs on the "Locate" message, then times out.
I have searched the forum and read similar problems but with home networks not public hotspots- for example:
http://forum.xda-developers.com/viewtopic.php?t=46118
I tried the solutions suggested there but with no luck. Has anyone had similar problems?
I *really* need to get WiFi working (by the end of the weekend hopefully) as thats what I got the device for in the first place.
I am a WiFi virgin so any pointers will help.
ipl 1.06
spl 1.06
gsm 1.12.10
os 1.6.2.4
protocol version 4.0.13.23
ExtROM 1.6.2.105
Cingular 8125 WiFi fails
I have the same results. My router assigns my device an IP address with WiFi on, but I get the message "...the connection was lost." whenever I try to surf internet. If anyone understands how to set it up, we'd appreciate instruction that works (I'd like a Cingular user if possible) but I would also like to learn what the settings mean. Anyone have a link to network setup information? I have a WiFi network in my home which works for my wife's laptop and my old PDA. This 8125 is bugging me.
working now...
OK, as soon as I posted and went back to the PDA the WiFi connection now works - gremlins again... I didn't change anything or even soft reset - it just connected. I wonder if it was because the GPRS connection ended... I'll try turning off my automatic e-mail checking and post again. BTW, I am using the suggestion of the first Network being "work - no proxy" and the second being "MediaNet - proxy"
Your problem doesn't seem the same as mine.
I have no home network.
My vario, on a public hotspot, always "connects" but always fails on "locate".
you need to make sure the connection is not using a proxy server.
go into settings
connections
then manage existing connections
untick the checkbox on the proxy settings tab that says this connection uses a proxy (or words to that effect)
now you should be able to connect to the network as long as their is no security in place to stop you.
good luck
R
Hi,
I have no "manage existing connections"
under settings->connections.
I go into connections which gives <tasks> and <Advanced> tabs
Under Advanced> I have <select networks>
This screen "Network Management" has two drop downs
1 states "Programs that automatically connect to the internet should connect using"
"T-Mobile Internet" is selected
If I edit and look at proxy settings it has:
"This network connects to the internet" ticked
the proxy server box is empty
If I edit the modem tab it has Cellular Line (GPRS) selected
Dropdown 2 has
Programs that automatically connect to a private network should connect using:
the dropdown is filled with "My Work Network"
By default the "connects to the internet" box is empty. I have filled this in previously with no luck.
Modem is empty as are all the other entries.
I have swapped the order of the dropdowns, I have made both "My Work network" and both "T-Mobile Internet" with no luck.
I have tried the suggestions on the thread I referenced above - again with no luck.
To repeat I can get the "connection" up. When I select the network it states connection is "good" yet when I try to surf to a page it craps out on the "Locate" message.
Is it failing to find a DNS server on the wifi link?
I'm just guessing as I know v little about WiFi as I have never used it before
TIA for any further contributions
I just wanted to say I have this same problem and have not been able to solve it yet. I can't tell whether to use GPRS while using Internet, or whether I should have the connection set to "Work" or "Internet" or what.
I have tried with 3 unprotected wireless networks already and have gotten the same results with each. I suspect it may be due to DNS. Hopefully it is not the phone itself.
Hi mat,
Well it can't be that you *must* use GPRS whilst surfing - thats what WIFI is for!
I suspect (no real evidence)T-Mobile have somehow crippled the OS to make it difficult to work out how to get free hotspot access working properly. Looking at their site they say CS do not "support" WIFI access problems - how convenient!!!!!
Although I am a WIFI virgin/idiot, I am not a *total* idiot and would have been able to get it working if it was completely straightforward.
To add ammunition to this opinion, I do not have a T-Zone account (I should have but it hasn't been set up correctly). Anyway I tried to connect though a t-zone and it worked straightaway presenting me with the login page. I could also download data - the terms and conditions.
However, obviously I couldn't surf to totally check it out as I couldn't login.
I wish someone would provide a definitive solution as it is really irritating me now!!!!!
Why would it be hanging on "locate"? I imagine it must be because it cannot look up the IP address through the free WIFI link. I made the same suggestion as you did earlier something to do with the DNS setup.
Thats as far as I can get!!!!!
If this has been delt with else were I’m sorry.
The problem is I have a Qtek 9100 and want to connect to the internet at home via my wireless connection. My 9100 finds the signal with no problems, but when I start internet explorer it tries to connect via GRPS. I know it must be just a case of adjusting the setting but I cant find the correct ones.
Can anyone help please
settings->connections->connections->advanced->select networks and select My Work Network
Thanks
Done that.
Now it saying cannot connect with current setting.
sorry can you help?
your wifi is connected? do you get an automaticly ip?
I thought I was connected, but it seems I'm not.
On the the main page it all the currant configuration are filled and the signal quality is good. But on the advanced page the status keeps saying Not connected to network/ connecting to network, there is a number in the MAC box and IP box only as 0.0.0.0 in it.
The LEAP page has nothing on it and the Enroll page all the pages are blank.
Any idea what I should be doing.
check phone settings maybe you selected Never when connecting to internet
I must be getting old.
Were in settings?
On the Advanced tab of the wireless lan page the status box now says Associadted to network, but when I try use internet explorer I get the Message The page cannot be found. It don't seem to be connecting
Hi,
I have a M700 unlocked from orange. I followed the instructions on flashing the radio and can confirm that the GPS works. I am on T-Mobile "Web and Walk".
I am having problems accessing the internet. I click explorer and navigate to news.bbc.co.uk. A box appears and says "Connecting to Orange WAP, Connecting to GPRS, 3G..". A couple of seconds later the bbc page appears immediately followed by a box that says "Can't Connect. Dialled: The answering modem has disconnected. To check your connection settings and change them if needed tap Settings".
Does anyone know what the problem is?
For example, in settings, Do I need to "Add a new modem connection" or perhaps something in Advanced/Exceptions.
Many thanks for any help.
Your problem is that your M700 still has its settings for Orange, so your internet connection connects to the Orange servers, which take a short time to realise you have a T-Mobile contract, so close the connection,
You must remake all your connections (MMS, Web, WAP etc) to point to T-Mobile's servers, which will then make use of your Web'n'Walk capacity.
Go to HTC's Update Page where there is a link to download a network configuration tool- this has to run from the PC via ActiveSync
i thought u could just set the phone up with T-Mobile access points.
Thats what i did on the phone. Took like 30secs but im on orange.
cheers i will try later
kame1986,
pls can you advise on "T-Mobile access points".
are they on their website. had a good link and cant see anything
I had the 'modem disconnected' problem last week. I could not fathom it from any settings, nor did setting up new connection settings for orange internet or WAP do anything.
So I thought i'd try a good old fashioned soft reset, and hey-presto success!
I get this on my HTC
I get the modem disconect message every now and then, the only way to cure it is to restart and all works fine.
I have also had an issue where the phone wouldnt connect to the network a couple of times, again a restart and all is well.
I have a SPV M3100 (TyTn, I think) but I cant get it to connect using WiFi to my wireless router. I can go into 'Configure Wireless Networks' and tell it to connect to my router, all the settings are correct, but all it does is try to connect and fail, and no error message comes up.
Does anyone know how I could fix this problem?
Thanks,
Sebastian
it might help if you state what rom your are using and what protection the router is using? I know there are many threads discussing this issue with WM6 using WPA. Have you tried connecting with no encryption? If so can you connect.
Sorry, the ROM version is: 1.23.61.4, date: 7/13/06
It is running WM5 PocketPC. Encryption is WEP. No I havent tried no encryption. I will after when I get home.
Sebastian
OK, I've tried without encryption, and I've fiddled about with the settings but it still doesn't work.
Each time I tell it to connect it says 'Connecting' for about a second then says 'Unavailable' for a few seconds, then back to 'Available', untill I next tell it to connect.
Any suggestions?
thanks,
sebastian
if it use mac filtering the mac of the tytn need to be added to the lists of mac's the router wanna talk to
that's not the problem either, sorry
Couple of things (I'm running WM6 on my M3100, so WM5 is a bit of distant memory ) you could look at.....
First, does your router use DHCP to issue IP addresses? if not, you'll need to set the phone with a static IP. To do that, go to Start / Settings / Connections tab / Wi-Fi / Network adapters tab, make sure it says "connect to the internet" then tap the "802.11" network adapter, tap "use specific ip address", fill one in and "ok" your way back out.
Second, in Start / Settings / Connections tab / Wi-Fi / Wireless tab, tap and hold your "unavailable" wireless connection then choose Edit. Make sure the "connects to" box says Internet. Also, if your router doesn't broadcast its' SSID, (on WM6 at least) tick the box that says "this is a hidden network", then go next, next finish (making sure the authentication and encryption types match your router config!!).
Hope this helps,
Mark.
I have now been through every intricate detail within settings, and still to no avail. One (possibly) good thing did come out of it though - an error message.
I got it when going to create a new WiFi connection and clicking on the 802.1x tab, it says:
"Cannot log on to the wireless network. This network requires a personal certificate to positively identify you."
I made sure I inputted the network key correctly and all the encryption settings were right.
Please tell me that helps solve the problem! lol
btw, the router is a D-Link DSL-604+, just incase that helps anybody solve the problem.
sebastian
If you're getting certificate errors, it sounds as though you've ticked the setting in the phone's wireless config that says something like "IEEE 802.1x network access" and selected "smart card or certificate".
Go back in to the wireless config, tap and hold the "unavailable" network, then select Edit. Go through - next, next and the authentication is on the last page IIRC.....just untick the box, tap finish and you should be away!!
Cheers,
Mark.
It WORKS!!
I forgot to untick 'The network key is automatically provided' and tried to connect, and it now works
I'll just kiss goodbye to my battery life now
Thanks for everyone who has helped me.
Sebastian
My ATT Tilt wont connect to my D-Link Wireless N Router.. does the Tilt not work on N routers?