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So I'm curioous how this new data plan requirement works. Is there anyone out there who didn't have a $30 data plan when they got the Pure, and still doesn't have a $30 data plan?
If you had a $30 data plan added when you bought the Pure, was it added automatically by the system when you stuck your SIM in, or did the sales rep add it?
If you did not have a $30 data plan before you bought it, and the rep didn't add it, can you check the Online Account Manager and see if the Pure shows up but your data plan is still not the $30 plan?
Prior to purchasing the HTC Pure I had the unlimited family data plan for $10.00. I purchased the Pure at full retail price, as I was waiting to see if At&t would come out with some new devices before the end o f the year. As of today my data plan has not changed. The retail clerk did not offer or suggest or state that I was required to change my plan at the time of purchase. So I still have the $10.00 unlimited family data plan on my account.
I used my upgrade to buy the Pure so I was required to get the $30 data plan. Before I was still using an old 2125 (aka htc tornado). The unlimited plan for that was only $15 per month.
The data plan requirement is supposedly based on the device you are using, but when you buy a phone they only check your account if you are getting the upgrade discount for the phone.
If you buy the phone without the contract then that would explain why your data plan hasn't changed.
For those of you with ATT you may be able to pay less for data like I do on T-Mo. Not sure what the equivilant Data plan to the $9.99Web2Go(formerly T-MoWeb $5.99) is but I get full web capability off of it with my unlocked phones. If I log onto My-Tmobile online and I put my phone as a WinMo phone My T-mo Web (GrandFathered in @ $5.99 ) goes away and I have to choose one of the $20+ Plans. So what I do is choos a low end phone as my device and I have the option of using my T-Mo web service. (Unlimited Data Baby)
This may work for ATT. I'm not familiar with ATTs site so I can't give direct directions for this but mebe you can do it. After doing it go to settings>all Settings> Connection and connection setup and your phone will automatically configure the settings. You probably wont even have to reconfigure the settingd. But you will have to be carful on what you DL because the low end data plans now have caps on them so you can only DL so much.
flyboy009 said:
I used my upgrade to buy the Pure so I was required to get the $30 data plan. Before I was still using an old 2125 (aka htc tornado). The unlimited plan for that was only $15 per month.
The data plan requirement is supposedly based on the device you are using, but when you buy a phone they only check your account if you are getting the upgrade discount for the phone.
If you buy the phone without the contract then that would explain why your data plan hasn't changed.
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Click to collapse
Well I don't have the phone. I am just trying to confirm that if I buy a Touch Pro 2 no commit my data plan will or will not automatically change. I figured there must be someone out there who bought a Pure that can confirm this once and for all- one way or the other.
I'm waiting on the Pure which I ordered online on attwireless. I bought it retail, no commitment and didnt't change my current plan. I will be adding the $15 data on the line I will be using the Pure. I currently have an unbranded phone on that line and can add any feature myself on their website. Something tells me that I'll get by.
loriolus said:
I'm waiting on the Pure which I ordered online on attwireless. I bought it retail, no commitment and didnt't change my current plan. I will be adding the $15 data on the line I will be using the Pure. I currently have an unbranded phone on that line and can add any feature myself on their website. Something tells me that I'll get by.
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Nice. good to see that AT&T has a way to bypass the expensive plan like tmobile. Not many peolp know they can change plan options online.
Well we're all hoping that the "back door" way to use a $15 data plan works. But AT&T has been saying your plan will automatically get a $30 data plan added to it when you put your SIM card into any AT&T branded smartphone.
That's why I started this thread- to find out if they were bluffing or if they are serious.
SaltyDawg said:
Well we're all hoping that the "back door" way to use a $15 data plan works. But AT&T has been saying your plan will automatically get a $30 data plan added to it when you put your SIM card into any AT&T branded smartphone.
That's why I started this thread- to find out if they were bluffing or if they are serious.
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I give you an example. I gave my 3GS to my wife and she had the first generation iphone with the $20 data plus messaging and they're yet to figure out that she's using the 3GS with a cheaper plan.
SaltyDawg said:
Well we're all hoping that the "back door" way to use a $15 data plan works. But AT&T has been saying your plan will automatically get a $30 data plan added to it when you put your SIM card into any AT&T branded smartphone.
That's why I started this thread- to find out if they were bluffing or if they are serious.
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Intresting. I know T-mobile can see what phone I have (Topaz) and that it's not Branded. But if ATT automatically switches your plan with what phone you have that is total BS. Unlocked or Branded it shouldn't matter. It's non of their buisness.
loriolus said:
I give you an example. I gave my 3GS to my wife and she had the first generation iphone with the $20 data plus messaging and they're yet to figure out that she's using the 3GS with a cheaper plan.
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That's cool. They only say you need the high data plan to use all the phone features so they can make extra money. They could sell the phone without the data plan if they wanted and leave it as a side option.
AT&T finds out quickly what phone you use. I changed my sim from my unlocked Tilt to a Sony W580i, received 2 calls, made none, loged in to my AT&T account & there it appears my phone as a Sony W580i.
How do they find out& is there a way to get them from finding out?
AT&T finds out quickly what phone you use. I changed my sim from my unlocked Tilt to a Sony W580i, received 2 calls, made none, loged in to my AT&T account & there it appears my phone as a Sony W580i.
How do they find out& is there a way to get them from finding out?
Nope. They find out from the SIM card. It tells them which phone it's inserted in. Whenever I call Customer support for T-mobile they know I have an unlocked phone. They don't care. Not sure if AT&T cares. But on T-mobiles website I have the option of choosing which phone I'm "using" on my account. It doesn't automatically choose it for me unless I put my sim in a T-mo Branded phone.
I have been with AT&T for >7 years now. For the last 4 years or so, I've had a MediaNet plan that's $20 for All-you-can-eat data and 200 text messages. I've had 4 phones since then, 3 of which have been smartphones. I just checked my plan a minute ago, and it's still the same one.
There is an inertia built into the system. Unless someone goes in and specifically changes codes, they stay there forever. I'm still getting a company discount for a company I haven't worked for in over 2 years. Whatever codes you have in place will stay there. They know what phone you have because of the SIM card, but that has no effect on the codes.
The exception is the iPhone.
I have the $25 unlimited data plan that has 200 messages and unlimited "in-network" messaging (SMS and MMS).
AT&T is sending me a Pure as a warranty replacement when their 4 broken Fuzes didn't work. They never said anything about automatically upgrading my account.
We also upgraded my wife's old a$$ samsung Blackjack to the new Samsung Jack because it is supposed to get a WM6.5 upgrade soon. The guy said the upgrade was supposed to require a data plan. I just said she doesn't use data just likes the keyboard for SMSing... he quick to move on. No problem at all.
I think it's stupid that they even had 2 different data plans based off what phone you have. Total crap. They tell me that my phone is "too fast" for the cheaper data package and the internet can't keep up with it. lol.
AT&T is already expensive for their services. We pay like $140 for 2 freakin' phones; 1 with unlimited SMS and mine with Data. Outrageous. We almost pay more for the 2 addons then we do our actual voice plan.
player911 said:
........
AT&T is already expensive for their services. We pay like $140 for 2 freakin' phones; 1 with unlimited SMS and mine with Data. Outrageous. We almost pay more for the 2 addons then we do our actual voice plan.
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Holy wow that's expensive. I pay $56 a month with taxes with unlimited data and 1500 messages. My sis and mom are on a family plan and pay 80 some odd dollars with messages. (No data for them).
Crazy how 3 phones is nearly the same as 2.
I just bought a Pure for 49.99 as an upgrade and one condition was to add the 30 dlls Data Plan. Att they don't sell you the phone if you don't add the data plan, thats what I've been told for one of their representatives. I had a Tilt for the past 2 years paying only $15 dlls for unlimited data, on my account appeared the tilt but on their system showed a Nokia 6682 phone. They didn't make the change from Nokia 6682 to the Tilt I don't know why. I bought the Tilt two years ago over the internet on Black Friday. Now it shows the Pure but with the 30 dlls data plan added. One thing is for sure if att finds out that you are using a Smartphone they will add you the 30 dlls data plan automatically and may charge for past months.
How did you get them to sell it for 49.95?
I thought I'm paying a lot for my phones but yours is worst. I have the Tilt with Unlimited data+200 message, my wife has the iPhone 1st Gen and my son has a Samsung phone with unlimited msg (no data). My monthly bill is about $140.
Since I'm already on the $30 unlimited data plan on my Tilt, is there a way to switch back to the cheaper plan?
player911 said:
I have the $25 unlimited data plan that has 200 messages and unlimited "in-network" messaging (SMS and MMS).
AT&T is sending me a Pure as a warranty replacement when their 4 broken Fuzes didn't work. They never said anything about automatically upgrading my account.
We also upgraded my wife's old a$$ samsung Blackjack to the new Samsung Jack because it is supposed to get a WM6.5 upgrade soon. The guy said the upgrade was supposed to require a data plan. I just said she doesn't use data just likes the keyboard for SMSing... he quick to move on. No problem at all.
I think it's stupid that they even had 2 different data plans based off what phone you have. Total crap. They tell me that my phone is "too fast" for the cheaper data package and the internet can't keep up with it. lol.
AT&T is already expensive for their services. We pay like $140 for 2 freakin' phones; 1 with unlimited SMS and mine with Data. Outrageous. We almost pay more for the 2 addons then we do our actual voice plan.
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Click to collapse
badersk said:
How did you get them to sell it for 49.95?
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On tigerdirect.com they have it as an upgrade for 49.99 and the Tilt 2 for 199.99 free activation also.
Just got off chat with t-mo. Below is part of the transcript. Important lines are in bold.
kcaj32: I have one more question about that account
kcaj32: the new line I added is an HD2
tmo CS: I can see that you are typing. I just want to let you know I am still here.
kcaj32: a good friend of mine also has the HD2 and he told me that you guys have a new unlimited data plan for $20 a month for that phone instead of the $30 I had to sign up for. He told me that he already switched to the $20 unlimited data for smartphones plan. Can you add that to my new line instead of the $30 plan?
kcaj32: The line I'm talking about is 916-xxx-xxxx
tmo CS: I will check to see if that feature is available for your account. It may take me a few moments.
kcaj32: ok
tmo CS: That feature is available for that line. I have changed that over for you.
kcaj32: ok thats great. I just got an sms too saying that a web plan was changed.
kcaj32: So is this available for everyone? or just some selected people?
tmo CS: It is only available to long time loyal customers.
kcaj32: ok
Got the news from : http://forums.t-mobile.com/t5/HTC-HD2/New-20-Preferred-Smartphone-Unlimited-Web-for-HD2/td-p/360447
I logged into my primary account (android line) and I have the @20 a month option there too.
I havea grandfathered Family plan:
700 min
Unlimited Nights & Weekend
MyFavs on all lines (works great with Google Voice)
and now $20 data on all lines
This is the same plan as the $34.99 plan minus the $14.99 unlimited message option so if you had text before switching and are still using text, expect a huge bill at the end of the month.
The $30 plan does not include messaging at all. the plan with unlimited messaging is $35 a month. I have an older plan on my android with unlimited web and 400 messages for $25. And the messaging works for me on my Google Voice account.
dkb218 said:
This is the same plan as the $34.99 plan minus the $14.99 unlimited message option.
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Click to collapse
Unlimited messaging? no no no....
This is the way the contract is structured for the 2yr
$30 data plan (mandatory)
$10 messaging (optional)
$59.99 for voice (cheapest one you can actually get)
egzthunder1 said:
$30 data plan (mandatory)
$10 messaging (optional)
$59.99 for voice (cheapest one you can actually get)
Click to expand...
Click to collapse
When I signed up for the new line I was offered
$35 for unlimited messaging and data
OR
$30 for unlimited data only
But I guess it you want unlimited messaging as well, you should be able to add it to the $20 account for another $10. That is still $5 less than new customers.
This would be good for me. Been with T-mo for ~7 years and I have the unlimited family loyalty plan (offered before the all-unlimited plans were available) with the $20 addition for unlimited texts. If I can cut my HD2 bill from $25 to $20, I'll take it.
Oh, and, has anybody noticed there's a $5 charge for some sort of device insurance? I've yet to call T-mo and ask about it, but I tried to remove it myself from my plan and I can't. Both of those would be $10 less a month, which, out of my $250~ a month bill, is kind of welcome.
jubeh said:
Oh, and, has anybody noticed there's a $5 charge for some sort of device insurance? I've yet to call T-mo and ask about it, but I tried to remove it myself from my plan and I can't. Both of those would be $10 less a month, which, out of my $250~ a month bill, is kind of welcome.
Click to expand...
Click to collapse
Device insurance is just that. It insures you for any lost or broken device, but I think there is a deductible involved in getting a replacement.
The new insurance rate for HD2 is $7 a mo... if you have it for $5, I'd say keep it (only if you plan on using it in the future)
And $250 a month? how many lines is that? and is it unlimited talk on all lines?
If I'm reading this right, the $30.00 Data Plan includes Web access and personal e-Mail (POP3 or IMAP). The $20.00 Data Plan is only Web access, no personal e-Mail. Niether plan has anything to do with text messages (SMS) or picture messages (MMS). Those are under some other add on plan. I got grandfathered with unlimited text messages for families for $9.99 and can see no reason to change it.
I just tested the $20 plan with a POP3 account and it worked just fine. Its just a discounted plan they are offering to their old customers.
kcaj32 said:
I just tested the $20 plan with a POP3 account and it worked just fine. Its just a discounted plan they are offering to their old customers.
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Click to collapse
Older customers being the key word here. I had an account with TMO for close to 5 years and now these bozos cannot even find it to allow me to SIM unlock my device...
I hate tmous more and even more every day...
I went to MyTmobile.com, signed in, clicked the manage my plan, shared services, Line specific services. The "preferred" web option was available on my primary smart phone line. I selected it and submitted, then got confirmation. I went back and repeated for my secondary smart phone line, then for my 1st family add-a-line dumb phone line. Total knocked off my bill... $25 a month (two smart phones @ $10 savings each, and one "phone first" @ $5 savings.)
Unlimited Text messaging is included in my family plan.
I hope any trade off for the "preferred" web plan is worth the money. Tmobile USA's normal "Unlimited" is 5Gb a month at full speed, then throttled down above that (no extra fees for being excessive users.) I hope preferred "unlimited" still is.
With the phone first plans, a semi-smart phone as an add-a-line with unlimited web comes out to just $10 extra a month ($5 for add-a-line, $5 for unlimited web). Tmobile considers two semi "internet capable" proprietary OS touchscreen phones as "phone first"... Samsung Highlight and Tmo Tap. Its a shame neither can be ROM flashed to a better OS.
The also have the Nokia Nuron with Symbian with a $10 data plan. Unfortunately the Nuron does not have Wifi. and has a very small screen. I looked at it in costco and it seemed pretty small although it was 3.2". Was looking for my Wife.
kcaj32 said:
I just tested the $20 plan with a POP3 account and it worked just fine. Its just a discounted plan they are offering to their old customers.
Click to expand...
Click to collapse
Been with TMo for years (I think since they existed.....8-9 years), and I checked and I have that option as well. Currently I have the Unlimited Data + Texts for $35.
I'm thinking of switching to the $20 Preferred Data Plan and the $10 1000 texts for a total of $30 ($5 Savings).
Are we sure that there is no difference between the data plans?
"Preferred Smartphone Unlimited Web Only
Smartphone Unlimited Web Only"
"T-Mobile Smartphone Unlimited Web
For people who love having the Web and e-mail at their fingertips. Includes unlimited Web access and unlimited personal e-mail."
Always looking for some monthly savings
nothing beats the 5.99 unlimited Tzones..
Just got off the phone with a CC rep and as most here have stated it is the same as the $25 web plan just cheaper
And for the Nokia Nuron....it is one of a couple of phones that get the $10 plans for what ever reason.....maybe because the download speeds are super slow My GF had one and the speeds on it sucked and the text messaging was pretty buggy....she ended up returning it.
Thanks for the heads up. I can also confirm that the CC rep told me there are no differences in speeds.
Just switched to the $20 Preferred Unlimited Data and $5 for 300 Texts (is it me or was there a 500 texts for $5......). Saves $10 a month, hopefully I won't go over the 300 texts.....500 would be perfect.
kcaj32 said:
Device insurance is just that. It insures you for any lost or broken device, but I think there is a deductible involved in getting a replacement.
The new insurance rate for HD2 is $7 a mo... if you have it for $5, I'd say keep it (only if you plan on using it in the future)
And $250 a month? how many lines is that? and is it unlimited talk on all lines?
Click to expand...
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4 lines. the family plan is 90,unlimited
talk only on 2 lines, each additional line is 40, 20 for unlimited text on all lines. 20 unlimited web on my line and 30 unlimited blackberry web on another. plus the 5 insurance. 245.
I'm thinking of switching to the even more plus, i lose subsidy for upgrades, but it's cheaper, 140 2 lined unlimited text and web and calls, plus 30 for two more lined unlimited calls and text. 200, i do mind losing the subsidies, so maybe I'll get new phones subsidized and then switch (you're still bound by the contract, but It's less month to month)
oh and i got offered the 20 plan online, turns out i had android web and it was incompatible, so i was forced to chose the cheaper plan, no complaints, i hope it fixes the slow connection i have though (100 kbps down on 3g)
Wonder if it is really for long term customers or Tmo is just hooking up us HD2 owners
Loyal Customers
I Called T-mobile CC last night and they switched it over for me no prob... Haven't noticed a difference in speed or anything like that
I was just wondering if anybody has personally been able to use their grandfathered $10 web2go data plan with their new samsung vibrant? I was able to use it on my old wm phones with the right apn settings but I'm not sure if it's the same in android. If you have gotten it to work, I would really appreciate it if you could post your apn settings because so far all the ones I've tried online haven't worked for me.
All of those grandfathered plans work -- for about six hours. I was using T-Zones on my iPhone, which worked on my Vibrant until my account updated. Once T-Mo updates your profile with the IEMI number of the device, they cut off your access and forward your phone to an obnoxious 'Upgrade To The Android Data Plan' message.
If they didn't have your phone registered in their database, you could continue to use your grandfathered plan (which you should be able to do anyway, to be honest).
And then, of course, you're asked to pay $30/mo for an 'unlimited' data plan that actually has a 3G cap of 10GB. Once you reach that threshold, you're throttled to EDGE.
Meanwhile, Sprint and Verizon have truly unlimited data for phones, for the exact same price.
If Verizon still has their unlimited data package when their GSM network rolls out for LTE, I know where I'm going...
If u talk to customer loyality you can get the grandfathered $20 / mon data plan. I know it's not the $10 plan but atleast it's not the $30 plan. I talked to them and they let me use that plan, just make sure you request them to add-on the visual voicemail option if you use the TMo one since it won't work off hand w/out it added on as an option (this add-on is free).
No direct experience with the $10 plan, but I had the way old 5.99 T-zones that allowed a proxy setting to get full 'net access on a symbian phone. It worked for a few hours with my first android then was blocked. I stuck my brother's SIM whose account had the same proxy 'net access with no monthly fee and it worked with android for a few hours as well.
Seems as if T-Mo is detecting android phones on the network and actually enforcing a data plan requirement.
I've read numerous posts at the official T-mobile forums and beyond a couple of phones like the Samsung Behold, no Android phone and certainly no upper-range Android phone that is branded by T-mobile (they have the IMEI numbers blocked) will work with the $5.99 T-zones or the $10 web2go plan. The only options are the $30 (EM) / $25 (EM+) Android data plan or the preferred version for loyal customers, which is $5 cheaper.
silverwolf0 said:
The only options are the $30 (EM) / $25 (EM+) Android data plan or the preferred version for loyal customers, which is $5 cheaper.
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Or the $19.99 plan if u call in and talk to retentions they can add it there. Did it there with no issues.
oDeACoNo said:
Or the $19.99 plan if u call in and talk to retentions they can add it there. Did it there with no issues.
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Well I tried calling several times but no such luck on getting through to the customer loyalty department thus far. Is there some special password or buzzword to talk to these guys? Although truth be told I've only been with tmobile since 2007. Is that a long enough time to qualify for this preferred plan? I really love how tmobile screws us android users over. It's no wonder as to how they're losing customers and yet still gaining revenue...
You have to say that you're thinking about moving to a different carrier, and you'd like to be transferred to the customer retention department.
I brought up the Sprint $70/mo unlimited plan (450 landline minuts, unlimited cell minutes, unlimited text, unlimited data). I was able to negotiate unlimited minutes (regardless) and unlimited data for $70 (I declined texts because GVoice is free, and texting is stupid anyway).
Hope that helps.
I think I'm just gonna return the vibrant and use my hd2 until my contract ends in a couple months and then possibly buy the vibrant off contract. Perhaps by then they'll have actually bothered fixing the gps although I'm not holding my breath...
The only thing I don't understand is on the even more + plans it seems data is $20 a month in the bundle. Is this true for android phones as well? Or is there some special android data plan designated to milk us for more money?
just get EM+
if u get the talk text web package it's included.
or else it's $25.00 addon
scrizz said:
just get EM+
if u get the talk text web package it's included.
or else it's $25.00 addon
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Click to collapse
Thanks, I think I can live without data for a month so I guess I'll switch to that plan when my contract's up. I may just use google voice for text since I don't even use it that often.
I was on grandfathered "Total Internet" and it worked for about three hours. Then I got IMEI intercepted. ****ers.
Anyway, called and raised hell, they switch the data to the Loyalty Android. Same price. I then went back to the HD2 and it didn't lock me even after several hours, so it appears that with Android Data you can switch between it and Windows Mobile, but with the old "Total Internet" you CANNOT use Android handsets.
Pretty stupid if you ask me, and I told them so, since there IS a $20 option that Loyalty can put on the account (if you qual for it, and if you have grandfathered data they should not object, since there's no reason for you to pay more and GET LESS.)
Genesis3 said:
I was on grandfathered "Total Internet" and it worked for about three hours. Then I got IMEI intercepted. ****ers.
Anyway, called and raised hell, they switch the data to the Loyalty Android. Same price. I then went back to the HD2 and it didn't lock me even after several hours, so it appears that with Android Data you can switch between it and Windows Mobile, but with the old "Total Internet" you CANNOT use Android handsets.
Pretty stupid if you ask me, and I told them so, since there IS a $20 option that Loyalty can put on the account (if you qual for it, and if you have grandfathered data they should not object, since there's no reason for you to pay more and GET LESS.)
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Interesting. And what would the qualifications for that plan be?
If you don't have Total Internet, you probably can't get swapped over. Total Internet was their old $20 unlimited (TRULY unlimited, not throttled) data plan.
I've been with T-Mo since it was Voicestream, and had Total Internet on my old Nokia 6161... with which I tethered! They did not want to see me leave, and I was quite willing to go to Sprint if I had to. It helped that I am off contract.
Damn. I've only been with with tmobile since 2007. Right around the same time at&t's network began bucking under the weight of the iphones really.
Like I said: try calling customer loyalty / retention. I've been with T-Mo for nearly a decade, and they switched me to the $20 'Unlimited*' Android plan, from my $5/mo T-Zones.
*Plan is not actually Unlimited -- 3G Data is capped at 10GB. Upon reaching 10GB cap, said customer is dropped to EDGE.
Jon C said:
Like I said: try calling customer loyalty / retention. I've been with T-Mo for nearly a decade, and they switched me to the $20 'Unlimited*' Android plan, from my $5/mo T-Zones.
*Plan is not actually Unlimited -- 3G Data is capped at 10GB. Upon reaching 10GB cap, said customer is dropped to EDGE.
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Considering you were with them for so long it would make sense for them to give you that deal but I only got about 3 years under my belt with them. Aw well, I'll give it another try anyways. Couldn't hurt right?
I've been with t-mobile for 3 months now...month to month everything plus plan. put my sim card in an old phone, added $10 web2go plan, swapped sim into vibrant, instantly needed to upgrade my data plan, I called t-mobile, when asked to say what I needed help with, I said 'cancel services', once I connected to a rep I told him I just added $10 plan, and now my vibrant wants me to upgrade again, he told me $10 more per month, so $20 data plan, now all is good, pretty simple
ayoraider07 said:
I've been with t-mobile for 3 months now...month to month everything plus plan. put my sim card in an old phone, added $10 web2go plan, swapped sim into vibrant, instantly needed to upgrade my data plan, I called t-mobile, when asked to say what I needed help with, I said 'cancel services', once I connected to a rep I told him I just added $10 plan, and now my vibrant wants me to upgrade again, he told me $10 more per month, so $20 data plan, now all is good, pretty simple
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Click to collapse
sounds good, will try
I went through customer loyalty. They gave me unlimited talk for $49.95 plus unlimited web and text for $35.00. That's $20 for unlimited web and $14.95 for unlimited texting. I quess that's a good deal. If not some one tell me! LOL! So I can call them again and haggle!
I've seen a lot of people posting about their $25 unlimited data plan, but all I've been seeing on the Tmoble site for the past 2 years are $30 unlimited data plans. $5 extra might seem insignificant to some, but I'm just curious if some regions have different pricing for unlimited smartphone data or if all $25 plans are grandfathered.
Does anyone happen to have a non-grandfathered $25 unlimited smartphone data plan? and if so which region do you live in?
btw I live in southern California (L.A.) and only the $30 option was available to me (just unlimited web and No texting included)
I talked to retentions when I got my Vibrant and they offered a discount on the Android data plan from $30/mo. to $25/mo.
I have a two-phone family plan with TMo, and I was offered (without asking) an unlimited data plan for $25 per phone, which I have on just one of the phones since the other isn't a smartphone. I also chose to go off contract: I was about 18 months into a 2-year contract and they let me out of it for $30 per phone. This reduced my monthly phone plan by $20 per month, so my net is a $5 per month increase for unlimited data and no contract. The downside is no subsidized phones, but I was ok with that. I've been a TMo customer for about 7 years, and I don't know if that factored in to anything.
It's a $20 plan. Talk to someone in the contracts dept, as I did. Yes I'm a longtime customer, but they might give it to ya if you act nice.
Mine is a $25 add-on, "Unlimited Android Data", select after picking a non-data plan. I got it from the website about 2 months ago, and it was listed as a "Required Service" for my phone. Customer for 7 years or so, but since I didn't talk to CS/Retention, I don't think that factored in.
Im paying $20 for the Android plan. You need to talk to retention/customer loyalty department to get it. Some people may only be able to get $25... it really depends on the rep you get and how long you have been with Tmo.
$20 Android loyalty data plan here.
Call T-Mobile Toll Free, hit 0 and say you want to cancel account.
That will get you to the retentions department. They are the ones authorized to give out special loyalty plans like that.
as others said. talk to retentions. if you have been w tmobile for a while you have a better chance.
I have $25 data plan which includes 400 texts
My wife had $35 data plan which includes unlimited texts
lexluthor said:
$20 Android loyalty data plan here.
Call T-Mobile Toll Free, hit 0 and say you want to cancel account.
That will get you to the retentions department. They are the ones authorized to give out special loyalty plans like that.
Click to expand...
Click to collapse
I read this post then 15 minutes later had that plan on our family plan for people with data
lexluthor said:
$20 Android loyalty data plan here.
Call T-Mobile Toll Free, hit 0 and say you want to cancel account.
That will get you to the retentions department. They are the ones authorized to give out special loyalty plans like that.
Click to expand...
Click to collapse
Hmm.. I barely renewed my 2-year contract this past summer to get new phones. Would they only help you change to the $20 loyalty plan after your contract expires because they know you'll have to pay the etf if you cancel now?
I am a loyalty customer btw.
ionic7 said:
I read this post then 15 minutes later had that plan on our family plan for people with data
Click to expand...
Click to collapse
Were you still on contract?
Ok, guys, I owe you one. Talked with TMo Customer Service and the guy said he'd see what he could do. Came back to the phone and said, "Sorry, no better deal I'm able to offer, but I'll send you over to the Customer Loyalty folks." Thirty seconds later I was on the $20 plan.
Yes! It worked for me too; now i have the $20 data for both android phones on the account. But I was required to switch to a "loyalty plan", which is 3000 minutes + unlimited text for $110/mo, while i had the 1500 minute (no text) plan for $80.
So i saved $20 on smartphone web and paying $30 more for double the minutes + text.
In the end, I'm paying $10 extra on the bill...
Did any else have to switch to a 3000 minute loyalty plan in order to apply loyalty web on a family plan?
qzmp010 said:
Yes! It worked for me too; now i have the $20 data for both android phones on the account. But I was required to switch to a "loyalty plan", which is 3000 minutes + unlimited text for $110/mo, while i had the 1500 minute (no text) plan for $80.
So i saved $20 on smartphone web and paying $30 more for double the minutes + text.
In the end, I'm paying $10 extra on the bill...
Did any else have to switch to a 3000 minute loyalty plan in order to apply loyalty web on a family plan?
Click to expand...
Click to collapse
I think you got pwned
It is called preferred android unlimited web.
No contract changes needed.
My plan:
Preferred 600 familytime unlimited n/w m2m $49.99
Preferred unlimited family text $9.99
Preferred android unlimited web $20.00
2x additional line $9.99 each
10% corporate discount
Just talk to retentions (say cancel via the automated sys), it helps to be a 8 year customer
Sent from my SGH-T959 using XDA App
funkiefresh said:
It is called preferred android unlimited web.
No contract changes needed.
My plan:
Preferred 600 familytime unlimited n/w m2m $49.99
Preferred unlimited family text $9.99
Preferred android unlimited web $20.00
2x additional line $9.99 each
10% corporate discount
Just talk to retentions (say cancel via the automated sys), it helps to be a 8 year customer
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
I should've talked to retentions directly. I called 611 and the rep talked to retentions dept for me and then gave me that as my only offer.
The plan I had to change to has the same name as the regular plan, just $10 cheaper: Even More™ for Families 3000 Talk + Unlimited Text...
I'll try and see if they will change me onto a "preferred plan".
Update:
Called retentions and the rep said: "That's the only promotional plan being offered as of right now in my area. The most recent changes to the promotional plans took effect 11/15"
I'm confused to no end...
I got a message from t-mobile, saying that my flexpay with 500 minutes and 5GB data plan, for which I pay $60 in total, will expire (actual message below). I have an unlocked Nexus One (and a single line) that I don't want to change; I use like 80-100 minutes, 2-3 text messages, and about 5GB of data with it in a month...
Can someone help me?
I don't understand whether I can stay with Flexpay or whether it will actually expire for good (and take the $50 I have $50 my flexaccount too --they're used when you overuse minutes).
Customer reps on 611 refuse to send me any documentation, don't tell me whether my plan will actually get cancelled or not, and pretty much act like they don't know anything and are reading from a script written for existing flexpay customers. (I'll be going to a store, but I don't trust them either. Me being a foreigner doesn't help...)
I'm looking at the options they provide (their plans online), and if I keep my 5GB data plan, everything that they have is more expensive... As in: their $50 "postpaid" plan includes 100MB or so data before getting throttled...
Could anyone suggest what I should do to keep a plan that costs $60 or less without sacrificing my $50 on that stupid flexaccount[1]?
[1] The $50 is leftover from having a long-distance (as in cross-pacific) relationship... Don't do it
[Message from t-mobile:
Response requested: your Flexpay rate plan will expire. Call 611 to update your account & get 1200 bonus minutes. Call 611 for details.]
Help? Please?
Thanks
Same problem - Cancellation of T-mobile Flexpay plan
Even I got a call few days ago and recently got a SMS stating that Flexpay plan will expire. Not sure if I can still continue? I dont want to be bound by 24 month contract. Either I might switch to pay as you go plan or switch to another provider.
Let me know if there any updates or work around here!!
Thanks!
AFAIK all flexpay plans WILL expire and you have some options....
1) Enter into a contract and go with the VALUE plans (cheaper monthly charges, NO SUBSIDIZED DEVICES)
2) Enter into a contract and get a regular postpaid plan (higher monthly charges, DEVICES AT SUBSIDIZED PRICES)
3) Pay as you go prepaid plans including a monthly option (I think...kinda like flex-pay)
http://prepaid-phones.t-mobile.com/monthly-4g-plans
I just got on a contract for a Value plan with two lines and it's quite possibly the most awesome thing ever.
I get:
1000 shared minutes
unlimited SMS
2GB of data per line
... for $95 + tax/fees/etc, per month. For two lines.
I had to buy the phones outright, sure, but the overall savings is significantly greater than had I gone on a "standard" contract with the device subsidy. Two lines on a standard contract, same 1000 shared minutes and SMS and data, would have cost $35 more per month (+ tax/fees/etc).
Before I was on an individual Even More Plus plan (which has been phased out, just like Flexpay) and paid $70 + tax every month, and my partner was on a Flexpay plan and paid $75 + tax every month. Of course, those plans had 5GB data, but we weren't actually using the 5GB--the 2GB option hadn't been created yet, and even when it was first formed, it wasn't any cheaper.
Now, seriously, we're getting cell service almost as cheap as a regional carrier with better devices and better service.