Database Users

How to stop ActiveSync from loading all the time??

Hi Forum,
it seems that ActiveSync starts every now and then in the background of my Qtek 9100 even though I didn't connect it to a PC. When checking with GSPocketMagic, ActiveSync is loaded quite often and I need to shut it down manually. Does anybody know why this happens and how I can "force" it to start ONLY when it's needed?? It seems that it's slowing down the device quite a lot...
Thanks in advance,
Andreas

I faced the same problem, till someone explained what was happening... For some reason, Active Sync is set standard to attempting to connect to an Exchange Server to sync OTA every 30 minutes. To get rid of this, do the following: Start Active Sync on your Wizard, then
Select menu -> select configure Server -> Enter just any name for server - select next - select advance - do not change drop down boxes and select next. Then unselect all check boxes - select finish. Then select menu again - select schedule - For both drop down boxes select Manually. Then push OK button. Now ActiveSync will not restart itself.

Thanks Koksie!
Greetings from Berlin,
Andreas

again, and some more things...
Hi, sorry that I have to come up with this again, but since I upgraded the ROM to version 2.18.7.7 (german ROM), this workaround doesn't do the job anymore- I don't know why, but the "select schedule" menu isn't highlighted anymore so that I can't click on it for making the last changes. Does anyone experience the same?? Oh, and another thing (maybe wrong topic)- with the new ROM came a new layouted connection manager, it seems that I can't end it with e.g. "magic button" anymore... any suggestions?? Also: this new connection manager doesn't allow to just click on the "active sync"-symbol to enter the active sync menue, any ideas?
greatings,
Andreas

Koksie, do you know how to connect the MDA device to the pc more than just once on a pc....if i re-connect my mda to the pc it stays on connecting and fails...i always have to reboot pc to get it connted??

Hi SBouri, had the same problem (which has been discussed here at least a zillion times- look for "Active sync-problem" etc.), after upgrading to the latest ROM this is solved for me. I used the Qtek-ROM, btw... All in all the thing runs much better, except the issues I stated above. Any suggestions about this???

alrite Trets, i have the same problem, active sync launches all the time on my phone....
i cant be bothered with upgrading rom etc cos i dont wanna take any chances of turning the phone into a brick...

well, I'd say if you'll stick to the right ROM version (in your case O2, isn't it?), there won't be much you could do wrong- and in case, you can still flash back to the old ROM. Search the forum, there are many good advices around there. But anyway, if you're using an older ROM version, try the suggestion posted above by Koksie, this worked for me until I updated the ROM. Good luck!
Oh, almost forgot - anybody out there who could help me with MY problem?!? (Nonono, don't say "let's sit down and talk about this"...)
Greetings,
Andreas

For the ActiveSync problem, try this: Do the same procedure as Koksie had described, but this time, connect your device to ActiveSync, then do the steps in ActiveSync on your PC. The Select Schedule option is still available on the PC side. I tried this after upgrading my ROM, and the problem went away as before.
I also have the problem with Comm Manager not ending after a close. Another situation related to Comm Manager I have encountered after the ROM upgrade, is that I am no longer able to stop WiFi once it has been enabled. Even after turning on Flight Mode, or connecting to ActiveSync, the Comm Manager still shows WiFi active! Only a soft restart will break the death-grip on WiFi.
Hopefully, someone will have some insight on these other issues.

Solution for Activesync crash/freezing Wizard after re-Sync!

Hi. This has worked for me, and solved a massive problem. Hope it helps someone else too.
Step 1:
Ensure you are trying to fix the same problem as I was by looking at the symptoms, which were:
- HTC Wizard synchronizes OK when you plug it in the first time
- It stays in sync if you leave it plugged in
- If you unplug it and then plug it back in at any time later, XDA goes s-l-o-o-o-w and then freezes and will NOT re-sync
- If you unplug it and soft reset before reconnecting then it's fine
Essentially, the Wizard was requiring a soft reset between every connection to the USB cable, or it would crash and require a reset anyway!
These issues have been discussed in about 10 threads on this board, and on pretty much every other resource for Wizards and Pocket PC devices on the net. I was, however, totally unable to find something like this which directly addressed the problem.
Step 2:
Download a program called Dr. TCP from here: http://www.dslreports.com/drtcp
Run it to open a dialog box with loads of fields with strange techy names... no, i didn't understand it either. However, I've been searching the net for days and I found an article here: http://www.pcworld.idg.com.au/index.php/id;504222574;fp;2;fpid;1277378924 which told me how to work the numbers out...
In the bottom drop-down box, select "Windows Mobile-based Device" and enter 1492 in the box next to that. That's your maximum "MTU".
Here are the settings which work for me (from the top). If i don't mention a setting, I didn't change it!
Tcp Recieve Window: 261360
Dial Up (RAS) MTU: 1492
Path MTU Discovery: Yes
Save and Exit Dr. Tcp.
Step 3:
You need to open "Network Connections"... in XP, that's Start > Connect To > Show All Connections. I'm sure you can find it yourself. Anyway there should be an icon called "Local Area Connection (x)" with "Wireless Mobile-based Device" written in grey underneath.
Right click on that and select DISABLE. This will close your USB connection to your Wizard so those MTU settings can be applied.
Now unplug your Wizard from its cable. Here, I tried right clicking on the connection and selecting "Enable", but it just errored. So you need to unplug it.
Step 4:
Reconnect and see what happens. I am now happily disconnecting and reconnecting as many times as i like and it just keeps on synchronising itself. MAMMA MIA!
If this solves your nasty "i need to reset every time I disconnect" problems then please post here to say so. If it doesn't work then post here also, I guess. If this is a solution for you then credit for this is not mine - it's just the sum total of a lot of searching across this and other forums, websites and message boards. THANKS!

not working
These steps did not work for me.
I still have to reset the device otherwise I get this message after about 5 minutes.
"Synchronization cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft ActiveSync Troubleshooter in Microsoft ActiveSync Help on your desktop computer."
It appears to be only a problem syncing as I can still explore the device.

well...
...that's depressing. I genuinely thought that would work for other people too.
Did you read that PCWorld article I linked to? it explains how I got those numbers... they could be different for you, perhaps?
I'll keep thinking...

I did not look at the article. I'm having other issues trying to get my 2 computers synced with my mobile device http://forum.xda-developers.com/viewtopic.php?p=234189. Once I get those resolved I can try some different things.
On my home computer I am only synchronizing favorites and files and it doesn't appear to be a problem.[/url]

Oh right ok. I read your other post too, but I only have 1 PC for home and work so i can't help with that.
Has anyone else tried this?

I am no longer having the problem since I fixed my other sync issue (multiple computers issue). I had reinstalled activesync and did a hard reset on my device so maybe something else got cleared up. I am also having much better luck with the way my device is running. Before I was getting frequent slowdowns and lockups. I am a much happier customer and will be sticking with my cingular 8125. I just love all the features, but the activesync issues and slowness was starting to get to me. I'm so glad it is all behind me now and I can start to really enjoy the thing. Although I have yet to connect my bluetooth headset, that may have caused me issues too. Sorry I couldn't be more help testing this out.

I and a work college have had this problem on both our systems and found that it was being caused by Avantgo.
It would work fine and sync every time for days until we installed Avantgo.
After these we both had the symptoms you describe in the first post until we did a hard reset and re installed everything except Avantgo, it was then fine again. As a test I then reinstalled it and it started not syncing again, my college who has not reinstalled it has had no further problems.
I have now been running for 3 weeks with no problems and no Avantgo.
If you have it installed it may be worth trying it without for a wile and see if it helps.

Didn't work for me. Still no connection when plugging in for the 2nd time. MTU value changes back to blank when opening the Dr.TCP again, the other values are ok though. But thanks anyway for the hints!
Greetings,
Andreas

Didn't work for me neither...

just to check (i know this sounds daft) but you did DEFINITELY press the SAVE button in Dr TCP before you pressed the EXIT button? can't imagine why it wouldn't store the data.
aaaaaaaaanyway i guess it's not the ubersolution i thought it was

Now I thought I had this working 100% using this hack (It was on a clean install of WM5 however so this may have been why it worked). Anyhow, it stopped working again after I installed PocketWeather ... now locks up whenever I connect....
I wonder if it is 3rd part s/w causing some of the problems with AS? Is it down to the scheduled update in PocketWeather or simply hooks into the ConnectionManager / ActiveSync from apps looking to see if a network connection exists....
I think some more investigation is required ... or perhaps I will flood MS with 1000's of emails telling them how flakey their software is *(Though I think they already know that)*

Any updated? I'm having this same problem, except my device won't connect at all! Even after a reset. It connected once and that was it.

Hi Silentz,
sure, I saved the settings. I'll try the ActiveSync clean install-method and report the results. 'Hope that MS will put out an update or better version soon! Rumours out there?
Greetings,
Andreas

tried and failed...
tried the above TCP solution- Not working for me either...

Found best solution. Go try the latest imate rom. You can then plug out/in the cable as many times as you want & it'll just work fine.

Bebbo said:
Now I thought I had this working 100% using this hack (It was on a clean install of WM5 however so this may have been why it worked). Anyhow, it stopped working again after I installed PocketWeather ... now locks up whenever I connect....
I wonder if it is 3rd part s/w causing some of the problems with AS? Is it down to the scheduled update in PocketWeather or simply hooks into the ConnectionManager / ActiveSync from apps looking to see if a network connection exists....
I think some more investigation is required ... or perhaps I will flood MS with 1000's of emails telling them how flakey their software is *(Though I think they already know that)*
Click to expand...
Click to collapse
It seems to be as soon as you access the internet through the passthru connection on Activesync. So installing AvantGo/PocketWeather might explain this to a certain degree as they may be accessing the internet.
Incidentally, how could Microsoft have stuffed up so badly with Activesync? It's a tiny program but works so badly - Couldn't a third party come up with a different version of Activesync or something? I'd pay for it if it worked better than this crock!

Just for info, the latest iMate ROM (With Push Email) does indeed seem to fix this issue. Obviously it was with the WM5 side rather than anything that could be fixed on the PC side.

My Active-sink probelms disappeared since upgrade to the latest iMate ROM. Has been working like a charm with all apps and utilities installed, Tweaks2k2, Spb Pocket Plus, Pocket Informant, Worldmate Pro, etc...

told you it works
cheers

I am running the 2.08 (Qtek test) rom and have this issue since last friday. before that never had it!!
What I changed on thursday was: enable exchange server sync and use it. because push-email si no solution for me I just disabled it and dropped the association.
Then (on friday) the trouble started.
I tried DrTCP...and ended up with a broken netlogon (secure client) service on the pc. The IS solution for that was a new image . . thank you very much.
I am back on track with the pc now, but AS still slows down my device.
Are any of you having this trouble using or have used:
-Push email
-Blackberry
What is the amount of free program memory on your device? Mine is around 6MB (probably caused by Blackberry install which I cant remove). . . .

Sync Problems with wizard and MS Active Sync 4.1

Hey guys,
Ok this sync is really bugging me, first it took me ages to work out why when i plugged it in the connection went green ina ctive sync and said connecting but wasnt working no matter how long i gave it - turns out it was a firewal problem,
but now when i plug in my wizard and the wizard says connecting under active sync but my computer active sync doesnt do anything, i tried switching usbs restarting both PC and Wizard to no avail, i know my PC is seeing somthing there because it says at first (when i plug into new USB port) found device etc etc, but then it installs it as a network connection and trys to aquire an IP/Network address from it!! that doesnt seem right to me!
Any advice would be great
Thanks
Nathan

hmm has anyone with a working active sync noticed if its installed as a network device for you? does the wizard work as a USB - GPRS modem? because that would explain that bit.
Thanks

Hmmm...
I'm gonna guess that no one is responding because you've basically said some things that lead everyone to believe you've not researched your device or problem before starting a new thread about issues that have been covered time and again.
First, by default Windows Mobile 5 (WM5) connects using the Network Connection method. If you want to use the old USB Serial connection your will need to upgrade to an AKU 2.2 or AKU 2.3 Rom.
Second, if you use the search function (see the top center of the screen) you will find numerous threads discussing several issues with ActiveSync.
Newbies are always welcome but you need to at least try to find your answers before just plopping donw a new thread.

Hi,
I did a search, and tried most of the suggestions, but i dont get this AKU2 thing? and couldnt find a deifnition.
but anyway im since broken the phone so thanks anyway guys

Check your vpn option and firewall option. If you using cisco vpn then uncheck "statefull firewall (always on)".

Problems with Active Sync 4.5

Hi @ all,
I just installed Active Sync 4.5 and have not yet synchronized once my wizard. I have following rom:
aku-3 Roms V2 For Htc-wizard 3.3.0.0
what are the problems?
- rapimgr.exe hast ALWAYS about 99% CPU loading, notebook is not anymore usable
- a synchrnonization lasts several minutes and ends with failures: when i click on view status after it seems to be synchronized, i get following message: server busy
- i cant edit settings, e.g. which outlook folder have to be synchronized, the option is grayed out...
(
has someone else problems like me?!
i will deinstall that and go back to 4.2 or what it was before...
thanks for replies

what versions of office and outlook are you using? also did you make sure you cleared up everything with your firewall software (if any)?
if all else fails uninstall, reboot, then reinstall. that usually does the trick.
good luck

I use Office 2003.
I reinstalled it already twice
now I connected it to my work pc, there it works... pah - it takes much longer than with 4.2, but the rapimgr.exe has not 99% cpu load while synchronizing and after like at my private notebook... :/

dbsoundz said:
I use Office 2003.
I reinstalled it already twice
now I connected it to my work pc, there it works... pah - it takes much longer than with 4.2, but the rapimgr.exe has not 99% cpu load while synchronizing and after like at my private notebook... :/
Click to expand...
Click to collapse
i'd bet money it was your software firewall. are you using zone alarm? if you are give access to all the components of zone alarm and you should be fine.
good luck

sorry, forgot to answer to this question:
i use sunbelt kerio. for old version it was configured correctly. when i look to the firewall, i see the programs with new icons which all have access as it was before... so i think that's not the problem

Hi i seem to have a problem with my dopod 838(htc wizard) i bought it 2nd hand and i can't get it to work with my sim cards( i tried 3 different network sim cards ) and i can't get any signal. the blue tooth, wi-fi, IR, and GPRS doesn't work. I can not connect with active sync... windows can see a device is connected but it says "unidentified device". The PDA side of the unit works perfectly fine, only the connectivity part and the sim won't work. I am sure it wasn't stolen coz it still has reciepts of the unit but its out of warranty already. any ideas on how to fix this? your reply would mean a great help. thank you in advance

vin-saint said:
Hi i seem to have a problem with my dopod 838(htc wizard) i bought it 2nd hand and i can't get it to work with my sim cards( i tried 3 different network sim cards ) and i can't get any signal. the blue tooth, wi-fi, IR, and GPRS doesn't work. I can not connect with active sync... windows can see a device is connected but it says "unidentified device". The PDA side of the unit works perfectly fine, only the connectivity part and the sim won't work. I am sure it wasn't stolen coz it still has reciepts of the unit but its out of warranty already. any ideas on how to fix this? your reply would mean a great help. thank you in advance
Click to expand...
Click to collapse
You should have started your own thread for this. You need to post more information though or nobody will be able to help you. Reboot your phone and you'll soon see a page that list your IPL, SPL, OS, GSM, etc in the upper left hand corner while it's rebooting. Write that info down and post it. if you want help.

Active Sync Problem - Please Please Help

Hi
For some reason today when I connected my phone to my laptop I couldn't get an activesync connection. It went straight to internet sharing (without me selecting this)
No matter what I do I can't get an active sync connection.
- I've restored the phone to a previous point when I know they were both working
- I've enable active sync as default when I plug into my laptop rather than having the 3 options (active sync, disk drive & internet sharing)
- I've clicked the shortcut for active sync in the start menu but it the sync button is greyed out
I haven't changed anything on my phone in weeks and have been using internet sharing and active sync during the past few weeks.
I'm using Energy Rom 6.5 but have been for the last month without this issue. I'm stumped and I desperately need to be able to use active sync.
Please help me!!!

with the same ROM I had the opposite problem: adsl here at work is not working at the moment, hence my phone is teh only way to connect our small office with the internet.
Recently to me was happening to connect the phone, selecting internet sharing, and the damn thing (ActiveSync) was ALWAYS starting.
I am sorry because I really loved that ROM, but because of the cronic lack of memory and few bugs I moved to another WWE ROM done by a spanish guy (the one in my signature) and now everything works fine.
Also, I can receive phone calls during the internet connection!