Database Users

Can't clear unread SMS counter

I have 2 unread SMS showing in the slide2unlock screen and on the SPB shell icon. I deleted ALL of the SMS messages (drafts, outbox, etc. too). Yet still it shows 2 unread. I have threaded SMS installed. Is there a way to clear the unread messages?

I had that problem as well with threaded sms, even though i had gone into the program and read the texts the htc home plugin and the threaded sms today plugin still told me I had 3 sms messages waiting for me. I couldn't get rid of it until the next day someone else texted me, then the popup notification window came up telling me I had 4 texts, I clicked the option "save as read" (or maybe it was dismiss) and they all went away, see if you can get someone to text you and try that maybe?

Tried that....didn't help

I've had this happen too. I fixed it by uninstalling the threaded SMS application, then when I went into the stock SMS app, I saw an unread text message that the threaded app didn't know about. I think it has to do with installing the threaded SMS application when you have one or more unread texts. Who knows. Anyway, delete it, reinstall, and that should fix it.

there should still be a way to access the default text messaging folder even if you have threaded sms installed, too bad that option doesn't seem to be included (that i've seen) with any threaded progs I've seen yet. Hopefully the uninstall works for you.

my problem is a little different.
i am using the default messaging app and it tells me I have one unread message.
i have selected ALL messages and set to "mark all as unread". at this point it shows "126 messages, 127 unread".
anyone know how i can fix this....?
Thanks

I resolved the problem by uninstalling Threaded SMS. I saw the 2 unread messages, deleted them, then re-installed Threaded SMS.

mrja22 said:
my problem is a little different.
i am using the default messaging app and it tells me I have one unread message.
i have selected ALL messages and set to "mark all as unread". at this point it shows "126 messages, 127 unread".
anyone know how i can fix this....?
Thanks
Click to expand...
Click to collapse
I have the same problem on my Kaiser (wm6 htc shipped). I'm using default messaging app and it happens on HTC Home plugin and in msg app in "Select account" screen and on folder change screen (counter shows "1" next to "Inbox" even if i delete all messages from all folders)
It doesn't happen on SPB Diary plugin (here counter works ok) and also when I don't have any new messages, there isn't any "notification"/"new msg icon" on wm top bar (next to the Start button).
I know it is not Kaiser forum and this thread is little bit old, but I was looking for some fix across all xda-dev site and the only one thread i found is this.
If someone knows how to fix my problem (without making Hard Reset) it would be great

The only way I have been able to fix unread count since I am operating the OEM 6.1 threaded sms is to open up reg editor HKCU\Software\Microsoft\Inbox\Settings\
Then change from SMSAvailable from 1 to 0, Close out the reg editor and select messages then go through and read the text message that is in bold(has not been read).
After this go back into reg editor adn go back to above value and change back from 0 to 1 and should be back in business. I may have to do this once a month due to a hung message. this always fixes it. Not sure if this will work for the folks using Cody's Threaded. I believe that it will, due to making the messages show up under the normal messaging folder.
Let me know if this works for you...it always works for me.

karpik said:
I have the same problem on my Kaiser (wm6 htc shipped). I'm using default messaging app and it happens on HTC Home plugin and in msg app in "Select account" screen and on folder change screen (counter shows "1" next to "Inbox" even if i delete all messages from all folders)
It doesn't happen on SPB Diary plugin (here counter works ok) and also when I don't have any new messages, there isn't any "notification"/"new msg icon" on wm top bar (next to the Start button).
I know it is not Kaiser forum and this thread is little bit old, but I was looking for some fix across all xda-dev site and the only one thread i found is this.
If someone knows how to fix my problem (without making Hard Reset) it would be great
Click to expand...
Click to collapse
Search for "fixunreadcount".

I don't understand well english,but think that this file can help you...
extract file in ppc and execute it.

I am having HTC Touch(GSM) 128MB ROM & 64 MB SDRAM UNLOCKED(originall bought from UK, having Orange Connection). Recently I was fidling my device with phm registry editor, and some how what happend I dont know, But now the new sms counter which displays on the home screen tabs is not incrementing. If any new sms comes the counter remains '0'. Can ANY ONE please help. One more thing is there any ROM update for my set?

I have had this issue again in the last two days after flashing Ark_N's latest ROM for TP2.
What I have done just now is tap on the sms icon/button, tapped "all messages" text that appeared after tapping the sms icon/button, tap "menu", selected "settings", selected "traditional mode", scrolled down the messages till I came to a text message that was unread (bold type), read it by selecting it.
After that, I selected the "menu" button, selected "settings", then "conversation mode", "back", and pressed the "home" button (hardware button). And guess what? the issue was gone.
Hope this helps.

corwinb said:
The only way I have been able to fix unread count since I am operating the OEM 6.1 threaded sms is to open up reg editor HKCU\Software\Microsoft\Inbox\Settings\
Then change from SMSAvailable from 1 to 0, Close out the reg editor and select messages then go through and read the text message that is in bold(has not been read).
After this go back into reg editor adn go back to above value and change back from 0 to 1 and should be back in business. I may have to do this once a month due to a hung message. this always fixes it. Not sure if this will work for the folks using Cody's Threaded. I believe that it will, due to making the messages show up under the normal messaging folder.
Let me know if this works for you...it always works for me.
Click to expand...
Click to collapse
worked for me! Thank you corwinb

Incoming Text Messages are not in the inbox??

Please pardon this posting (if this is an already known issue - it's 3.00AM and I've been combing the Herald threads for known issues but didn't see this on there)...
I got a new Wing today and after placing the SIM card in it, the phone works like one would expect until you try to send a text message. That never gets sent . What's more aggravating is the behavior on incoming text messages. The keys light up when I get a new text message and the counter on the home screen adds to the number of unread messages however, when I click on the link to attempt to view the messages, the inbox is blank. 0 messages in it. I have checked all the folders to no avail. Even a hard reset on the device doesn't seem to fix the issue. Am I missing something here? If so what??
FYI I called T-Mo support and their Tier 3 guy was stumped.
Here's the wierd thing while I was going through testing to validate that this was an actual issue, I did get the "incoming text message" bubble notification and from there, I clicked on Menu (from the home page) and was able to view the text messages - so they're somewhere in my phone, just not in the inbox - anyone have any idea where I can look?

*bump*
I'm having this problem now. Ever find the fix?

Phantom unread sms

HI all,
I am running PointUI on my Wing in Windows Mobile 6, and yesterday I noticed that I have a phantom unread message in my sms inbox. I say phantom because I have cleared everything out and there shouldn't be anything in there, but the bottom of that inbox screen which gives you the message totals count says 1 unread sms. Also, the PointUI interface is showing a 1 in the sms icon like there is a message, but I can't find it. The indicator LED light is not amber but it's driving me nuts. I have tried several soft boots to see if that corrected the problem and it did not. Also, I have rebooted and not started PointUI and the issue is still there on the windows today screen.
Has anyone ever had this issue? If so, how did you resolve it. Any and all ideas would be appreciated.
Thanks,
Jamie

I have had a similar issue with phantom unread email messages a couple of times. I found a small program on this site which fixed it for me.
Do a search for "fixunreadcount" on this site, and you should find it. If it does not turn up, let me know and I will check to see if I still have a copy saved on my PC.

qwkynuf said:
I have had a similar issue with phantom unread email messages a couple of times. I found a small program on this site which fixed it for me.
Do a search for "fixunreadcount" on this site, and you should find it. If it does not turn up, let me know and I will check to see if I still have a copy saved on my PC.
Click to expand...
Click to collapse
----
I couldn't find a program for that and it's still doing it. I've even dropped PointUI and still have the phantom message on the original today screen.

ftp://xda:[email protected]/BlueAngel/Tools/fixunreadcount.zip

Sorry for the hijack, but I was hoping others who have had this problem could maybe suggest other things to try. I tried the fixunreadcount.exe program, it said it corrected the SMS inbox from 1 to 0, ran it again, came up OK, did a soft-reset and it still shows 1 on the Home screen and says "0 items, 1 unread" in the inbox. Grr. I've tried running the fixunreadcount several times, it corrects from 1 to 0 every time, I've tried the inbox settings registry change that someone in another thread suggested, nothing makes that stupid 1 go away. Maybe it's time to reflash....
EDIT: I ran the fixunreadcount three more times, trying a combination between soft-resetting and powering down, and it FINALLY cleared it! I can now say this program works...eventually!

Thank you, this fixed it for me. After running the program it required a soft reset.
In my situation the actions that led to this situation was that I had sent one SMS to multiple receivers and was "cleaning" the SMS folder by deleting the message received notifications. During this I received other "message received" notifications and as of the result of this the "unread count" remained in "1" (one). My assumption was that one of the deleted notifications was moved from the inbox to the deleted items, but somehow the "system" did not remove it from the inbox. I assume this is a "rare" situation and was partially caused by me accessing the device while I got more notifications. Device was HTC Diamond - first generation and I'm running WM6.1 build 20764.1.4.3.

cheers guys. it fixed my issue on the TP2

For me 2. Thanks.

1 Unread SMS - Annoying me....

My girlfriend sent me a text and some how i deleted all my messages from her before reading it. Now it has the 1 Unread SMS thing on my screen constantly. Ive tried a soft reset. But it just wont go.
Any ideas?
Thanks

whinge. haha nah, hard reset perhaps?

I really dont wanna have to do that, ill lose everything

try receiving a new one :m
or try doing a backup with ppcpimbackup and then restore the message overwriting all the existing ones.

Happens to me sometimes. Just tap on the "1 unread message", it will open "Messaging", then the message will disappear.

Lol you crazy? Make a backup of something that isn't working anymore to use it after a hardreset so that the problem is back there?
@liam08, try SmsImport which you can find here: http://www.freewarepocketpc.net/ppc-download-smsimport-v1-0-1.html
Perhaps it will get you back some msgs, I'm sure it's worth a try. Otherwise you could try to wipe the messages using the built-in function of poutlook.

Same happened to me. I have solved in this way:
- disable threaded SMS from advanced config or xperiatweak
- reboot
- delete unreaded message (in non-threaded view you'll surely view the message in the "big" list...)
- re-enable threaded SMS
- reboot

TP2/ TF3D sms problem

Hi, I remember a while ago someone posted a fix for the problem whereby multiple sms messages are not sent in TF3D when no response has been received from the recipient (by which i mean, I cant send two messages to the same recipient through the conversation view, without first getting a reply to my previous sms). I just get the error telling me that my message cannot be sent.
I have had a quick search, but i'm struggling to find the solution here. Can anyone remind me how to get around this please?
thanks
Q99

hey i didnt want to make a thread so il just post my sms problem here as well..
During replying back on a sms i recieve multiple sms from the same person which is fine. My sms setting is set to thread and not classic. My problem is this; everytime i open a sms or reply the sms theres many other messages that arent mark as read in the same thread. it gets annoying after a while cause i have to click on each one then click on the text box below and reclick on the sms continously to mark them as read. if this is not done the green led notification will not clear until i read everything. led is not the problem that im having it works great and i like to be notified. the problem are these annoying unread sms that show while sms thread is open. am i making any sence?
i havent fish through the registry yet hoping someone had fixed this glitch.
thanks for your time

kano69 said:
hey i didnt want to make a thread so il just post my sms problem here as well..
During replying back on a sms i recieve multiple sms from the same person which is fine. My sms setting is set to thread and not classic. My problem is this; everytime i open a sms or reply the sms theres many other messages that arent mark as read in the same thread. it gets annoying after a while cause i have to click on each one then click on the text box below and reclick on the sms continously to mark them as read. if this is not done the green led notification will not clear until i read everything. led is not the problem that im having it works great and i like to be notified. the problem are these annoying unread sms that show while sms thread is open. am i making any sence?
i havent fish through the registry yet hoping someone had fixed this glitch.
thanks for your time
Click to expand...
Click to collapse
answer here...I havent been texting so I havent had time to test it out. Back ur cell up using sprite backup etc before applying changes. Only downside after making the change I notced is with sprite backups. In order to create succesful backups u have to exclude "htmlnote.dll" & "HTMLNOTE.DLL" from the backup.