Database Users

problem with syncronization

hi guys i'm enjoing my great touch jade, but i encountered an annoing problem in syncronization: i can easily install activesync (i'm on xp pro sp3 and i've got office pro 2003) but when i connect my jade to pc nothing happen.. i mean, the phone start charging, but no sync go and windows send me a message about unidentified device, i haven't driver... how can i manage this situation? i'm trying since 4 days.. 've tryed softreset, searched everywhere and it seems that i need driver for a net-adapter NDIS.. i tought an activesync corrupted files, i downloaded from microsoft.com, but didn't work anyway. is activesync that don't install driver or my jade that got something wrong? i also tryed to change the usb cable.. isn't my cable..
nothing works...
sry for my unperfect english, i'm managing learning!

Have you tried unchecking start>settings>connections>usb to pc?

Two things you can check:
1. Check on a different comp if you can. I suspect a problem with the usb port on your computer. If you can, try plugging it into another usb port and trying that again.
2. Check the connector pins on your jade. Sometimes they get bent the wrong way and that causes the device to not be recognized when connected.

kareem9nba said:
Have you tried unchecking start>settings>connections>usb to pc?
Click to expand...
Click to collapse
of course i tried all possibility
[email protected] said:
Two things you can check:
1. Check on a different comp if you can. I suspect a problem with the usb port on your computer. If you can, try plugging it into another usb port and trying that again.
2. Check the connector pins on your jade. Sometimes they get bent the wrong way and that causes the device to not be recognized when connected.
Click to expand...
Click to collapse
1. i'm waiting my friend to come back from holiday to try on its.. he has vista, maybe it is a xp problem.. i tried all my usb, but its the same, everything works, but the jade
2. how can i check? need to open jade? i get a see with a magnifier but it seems all ok..

IL_mante said:
2. how can i check? need to open jade? i get a see with a magnifier but it seems all ok..
Click to expand...
Click to collapse
You should be able to see the pins using your naked eye as well. Their in the mini usb/charging port on your phone.
Would you be able to check this using another WM phone? Does any other device work on your comp? Mp3 players, camera devices etc? Are those detected?

[email protected] said:
You should be able to see the pins using your naked eye as well. Their in the mini usb/charging port on your phone.
Would you be able to check this using another WM phone? Does any other device work on your comp? Mp3 players, camera devices etc? Are those detected?
Click to expand...
Click to collapse
oh, u tell pins on pc? they works of course, i can use mouse, mps player, modem, printer and so on.. all my usb ports on pc can work. in fact when i connect jade, my pc find soething, but can't identify, i got unknown device from device manager.. i think that when i install activesync, he can't install driver for jade.. i tryed with cd program and also the downloaded one from microsoft.com...
and i had a look, it seems that pins on jade are all ok..

IL_mante said:
oh, u tell pins on pc? they works of course, i can use mouse, mps player, modem, printer and so on.. all my usb ports on pc can work. in fact when i connect jade, my pc find soething, but can't identify, i got unknown device from device manager.. i think that when i install activesync, he can't install driver for jade.. i tryed with cd program and also the downloaded one from microsoft.com...
and i had a look, it seems that pins on jade are all ok..
Click to expand...
Click to collapse
When you plug in the device and windows asks you for drivers, check "install from a list or specific location" and in the following dialog point "include this location in the search" to "C:\Program Files\Microsoft ActiveSync\Drivers" if your system is an english one...for other lang adjust accordingly. this should install all necessary drivers and render it working...

lilithpro said:
When you plug in the device and windows asks you for drivers, check "install from a list or specific location" and in the following dialog point "include this location in the search" to "C:\Program Files\Microsoft ActiveSync\Drivers" if your system is an english one...for other lang adjust accordingly. this should install all necessary drivers and render it working...
Click to expand...
Click to collapse
thanks, but:
"impossible to find a better software than the one yet installed"

IL_mante said:
thanks, but:
"impossible to find a better software than the one yet installed"
Click to expand...
Click to collapse
Hm, this worked for me. Try going to the device manager and uninstall the active driver, then re-try the above.

lilithpro said:
Hm, this worked for me. Try going to the device manager and uninstall the active driver, then re-try the above.
Click to expand...
Click to collapse
now i'm at work, but i tried yet this operation, and it tell me that no driver is installed for this device.... -.-
the real problem is that when i install activesync, he don't update the system with the right driver for my jade... i tryed on my girlfriend pc, she's got xp home and its the same... at now i can't try on vista, because the only one i know who use vista is on holiday... but i wanna find that shi##ing problem and solve it...

ActiveSync works fine with my WinXP SP 3.
When i connected Jade the first time XP asked for a driver. I ignored this.
Then I installed ActiveSync from one of the CDs that come with Jade.
Of course, you will also have to select ActiveSync (not "drive") on your jade when you connect it to the PC.

i writed in microsoft forum and sended a mail to htc to have fixed drivers.. i'll let you know if i manage..

update:
at now i can't manage to sync...
tried hard reset, asked microsoft for help, and htc too, they said i can have a hardware problem on my touch, cause nor in my friend laptop with vista can get drivers.. from htc they told me they can replace my touch with a new one...
i think i'll get this way...

[Q] Question!

Hi,
I have a XV6900 (and I just registered on this site as well ), and it has the WM6.1 loaded on it. I wanted to put the NFSFans WM6.5 as the OEM ROM is too bloated.
I have 2 problems:
1) I have got windows-7 64 bit.
2) I am using some camera MicroUSB to USB cable.
I can see my Phone in the "My Computer", but the Windows Mobile Device Center does not recognize the device. Is this because I am not using the cable that came in the box?
Has anyone used windows 7/vista 64 bit to flash and update ROM?
Any help would be GREATLY appreciated.

rvgsd said:
Hi,
I have a XV6900 (and I just registered on this site as well ), and it has the WM6.1 loaded on it. I wanted to put the NFSFans WM6.5 as the OEM ROM is too bloated.
I have 2 problems:
1) I have got windows-7 64 bit.
2) I am using some camera MicroUSB to USB cable.
I can see my Phone in the "My Computer", but the Windows Mobile Device Center does not recognize the device. Is this because I am not using the cable that came in the box?
Has anyone used windows 7/vista 64 bit to flash and update ROM?
Any help would be GREATLY appreciated.
Click to expand...
Click to collapse
My primary box is Win 7 x64 and I've had no trouble with ROM flashing.
How does it show in device manager?

For me, it shows "error" inside the device manager, thats it. But I can access trhough it my computer. Also if I could install the .Net Framework 3.5 from the PC to computer, when I ran the executable, it detected the phone. The device manager doesnt recognize it, and nor does the unlocker..
any ideas??

rvgsd said:
For me, it shows "error" inside the device manager, thats it. But I can access trhough it my computer. Also if I could install the .Net Framework 3.5 from the PC to computer, when I ran the executable, it detected the phone. The device manager doesnt recognize it, and nor does the unlocker..
any ideas??
Click to expand...
Click to collapse
Plug in the phone. Go in to device manager, right click and uninstall. Check the box about deleting the driver if it shows. Uninstall wmdc. Reboot. Install wmdc. Plug in the phone. Good luck!
Sent from my Full Android on Vogue using XDA App

Tried uninstalling from Device managed, uninstalled WMDC, rebooting and reinstalling. Didnt work, still it shows error in WMDC. I have atttached the screenshot. I am starting to think I will have to live with the OEM WM 6.1...

rvgsd said:
Tried uninstalling from Device managed, uninstalled WMDC, rebooting and reinstalling. Didnt work, still it shows error in WMDC. I have atttached the screenshot. I am starting to think I will have to live with the OEM WM 6.1...
Click to expand...
Click to collapse
Isn't there a special set of drivers that need to be installed under W7 x64? If you can, get a hold of an XP machine.

I install1ed the WMDC 6.1 driver, which also installs the WMDC. After the installation, I can see 2 entries in the add/remove programs, one for driver and one for software, so I guess thats not the problem.
I wish I had a XP machine..!

rvgsd said:
Tried uninstalling from Device managed, uninstalled WMDC, rebooting and reinstalling. Didnt work, still it shows error in WMDC. I have atttached the screenshot. I am starting to think I will have to live with the OEM WM 6.1...
Click to expand...
Click to collapse
I KNOW this works, I flash a couple times a week (ORD, you know )
Looked at the screenie - it shouldn't say htc sync. I assume, at some point, you loaded the htc sync software?
I attached a screenie of my wmdc about. does it match yours? wish I had my winmo vogue here today...

Wow.you are lucky it works..! I am stuck with this..real bad!
I checked, its the exact same version number of WMDC, and the device ID is different..
Also, I never installed any HTC software..I dont even know that HTC sync exists..!
any more suggestions..??
Also when I install the WMDC, it alsways says "device not plugged in" while installing the driver, and driver install failed. This happens even when the device is plugged in..
Thanks for your help!

rvgsd said:
Wow.you are lucky it works..! I am stuck with this..real bad!
I checked, its the exact same version number of WMDC, and the device ID is different..
Also, I never installed any HTC software..I dont even know that HTC sync exists..!
any more suggestions..??
Also when I install the WMDC, it alsways says "device not plugged in" while installing the driver, and driver install failed. This happens even when the device is plugged in..
Thanks for your help!
Click to expand...
Click to collapse
I'll take a look with my other (winmo) vogue, have the android one with me today... may be a day or two before I can post back.

appreciate you trying to help..!

I was wondering if any of you had tried connecting the xv6900 with some random USB cable instead of the one that came with it..maybe thats the problem!

rvgsd said:
I was wondering if any of you had tried connecting the xv6900 with some random USB cable instead of the one that came with it..maybe thats the problem!
Click to expand...
Click to collapse
I have had issues with cables before, also, try changing the USB port... this helps at times.

rvgsd said:
I was wondering if any of you had tried connecting the xv6900 with some random USB cable instead of the one that came with it..maybe thats the problem!
Click to expand...
Click to collapse
Yes, I have... but egzthunder has a good point about the USB port.
Sent from my Full Android on Vogue using XDA App

[Q] usb connect

when i connect my phone to the computer trhoug usb i cant choose between actions and my computer says that there is no storage present the only thing i can do to connet with the computer is to give is a reboot.
does anyone know a sollution??

guuso50 said:
when i connect my phone to the computer trhoug usb i cant choose between actions and my computer says that there is no storage present the only thing i can do to connet with the computer is to give is a reboot.
does anyone know a sollution??
Click to expand...
Click to collapse
if you don't give more info is impossible to answer.. what rom do you use? your sd is working? how is parted? what's your os? adb works? ecc..

the rom i use is hcdr
my sd is working
is is parted with a ext 3
my os is windows vista
i don't use adb so i don't know of it works
do you need more information?

guuso50 said:
the rom i use is hcdr
my sd is working
is is parted with a ext 3
my os is windows vista
i don't use adb so i don't know of it works
do you need more information?
Click to expand...
Click to collapse
did you installed the tattoo's drivers? have you tried the usb connection software (must be set to usb storage)?

yes i did al of those things but it doesn't work i even did reinstal the drivers and htc sync

Check following path to set if you have already selected some thing by default
uncheck it.
Menu > Settings > Connect to PC > Select Ask me option
Then go to launcher and selected USB to PC
If it says Disk drive then select HTC Sync and Select Ask me option and click Done
when it prompts to choose quickly select disk drive and click OK (you have to be fast here other wise phone would go to htcsync)
If it goes to htc sync cancel and try to change again to sdcard/usbstorage and see if it prompts. or change again to htcsync and try again
I had bad experience with earlier donut builds where it is not easy to connect to PC
If you have already done this and not working then you could access sdcard via recovery

the last tip doesn't work for me neither???
does anyone knows a other solution so i can update my tattoo with htc sync?

guuso50 said:
the last tip doesn't work for me neither???
does anyone knows a other solution so i can update my tattoo with htc sync?
Click to expand...
Click to collapse
Can you explain a bit more on what you did and what happened.
That would help people to understand what is happening.
By the way i have update my previous post with exact menu ( i had to go back to 1.6 rom for a while).
Can you also change you usb cable and see if it helps (if you can borrow from some one)
All the best

when i connect my phone i don't get the message from where to select diskdrive or htc sync i only get that message when i reboot my phone while it is conneced throug usb

usb problem
guuso50 said:
when i connect my phone i don't get the message from where to select diskdrive or htc sync i only get that message when i reboot my phone while it is conneced throug usb
Click to expand...
Click to collapse
I have possible answer
if u have adw launcher / launcher pro create custom shortcut activity> setting> SD card on homescreen connect usb click shortcut enable usb mass storage
ur phone attached on pc if not tell me what happened

As rallapag (almost?!) said, i used to connect it to PC, then enter the app drawer and find that app with a logo showing a light blue screen, maybe called USB to PC. Enter it and select HTC sync.

HD2 isnt recognized by my computer

Hey guys. I know there was a similar thread about this somewhere but the problem I have isnt exactly the same as the one discussed in that one. Problem is my phone isnt recognized by my computer at all. The phone will charge but thats about it. I have tried the device manager disabling all the devices connected through usb and such but no success so far. Any idea what the problem can be?

please install Zune if you havent done so thats all you need

are u trying to dual boot wp7 and android? or u just have wp7 on ur phone?

I already have Zune installed. My HD2 wont even sync with zune. And its just WP7 on the phone

siefer50 said:
I already have Zune installed. My HD2 wont even sync with zune. And its just WP7 on the phone
Click to expand...
Click to collapse
have you tried uninstalling and reinstalling Zune maybe something is conflicting with the detection of your phone/zune

siefer50 said:
I already have Zune installed. My HD2 wont even sync with zune. And its just WP7 on the phone
Click to expand...
Click to collapse
Have you tried to see if another computer recognizes your phone when connected? Typically, the HTC phone drive should install as soon as you connect your phone to the computer.
Try putting the phone in either HSPL or MAGDLR mode and see if it's recognized by your computer as a HTC phone device.

Thanks for the replies guys i solved the problem. I tried using a different USB cord and it worked not sure why the other one didnt work. Thanks again
Edit: ok new problem now i cant successfully install the drivers so i cant sync to Zune. Anyone know what I can do about this?

hmm have you tried another USB port what exactly does device manager show ?
To access device manager :
on XP
Click Start>Right Click My Computer>Click Properties>Click On HardWare Tab>Click Device Manager.
on Vista/7
Click Start>Right Click My Computer>Device Manager

do a windows update if running vista

I updated and everything is working fine now thanks a lot for the help guys

siefer50 said:
I updated and everything is working fine now thanks a lot for the help guys
Click to expand...
Click to collapse
no problem just hit the thanks button lol

[Q] How do you transfer files from PC in r169?

I new about DroidExplorer, but it`s not a solution for me. First of all it don`t works on my Win7. And the main thing, is that i use my phone as storage, to transfer files between different computers. It`s not usefull, I can`t install DroidExplorer on all of them...
So, folks, tell me pleace, how do you solve this problem (maybe some mount widget or some other trick)?
Thanks!!!

Find HTC Sync from the official HTC Site (just google it).
It worked for me!
EDIT: Also i heard about "MyPhoneExplorer" but I did not try it yet.

redeye998 said:
Find HTC Sync from the official HTC Site (just google it).
It worked for me!
EDIT: Also i heard about "MyPhoneExplorer" but I did not try it yet.
Click to expand...
Click to collapse
HTC Sync, MyPhoneExplorer - it`s the same story, as with DroidExplorer. Is there some solution without installing any soft on PC? As it works in WinMo.

puxus said:
HTC Sync, MyPhoneExplorer - it`s the same story, as with DroidExplorer. Is there some solution without installing any soft on PC? As it works in WinMo.
Click to expand...
Click to collapse
Before I installed HTC Sync, i think that - When i connected my phone to PC, i found somewhere the option to show as a Hard Disk (or removable disk w/e)
I selected that and worked fine! (i did not transered anything but i am 100% that happened)

DroidExplorer, MyPhoneExplorer and QtADB runs fine on Win7.
I also use Wifi to transfer files.

Does anybody tried "Multi Mount SD-Card" or "Dual Mount SD"? I found some advices about this apps on HD2 Android forum... Maybe it will work for us?

How do I use the Phone's Storage Card as a Disk Drive?
Connect the phone to the computer using the USB cable. Open the Notifications panel. In the Notifications panel, touch “Select to change USB Connection Type” and change it to Disk Drive.

15MA1L said:
Connect the phone to the computer using the USB cable. Open the Notifications panel. In the Notifications panel, touch “Select to change USB Connection Type” and change it to Disk Drive.
Click to expand...
Click to collapse
Oh great, so simple!!! Dude, i made it! For several times, with every releace, and it don`t works! And it seems, I am not the one...

Be careful, this way works sometimes but usually the files you have copied to SD won't show in Android when you mount back your card, and will be converted to temporary LOST.DIR files. So the best way to copy files is from WM or transfer them with Wifi

LOL, mine is working correctly also DroidExplorer and MyPhoneExplorer, I think the problem can be with OS and Phone drivers Compatibility on your komputer ?
EDIT:
DroidExplorer is sometimes unstable!
MyPhoneExplorer - always worked well

15MA1L said:
LOL, mine is working correctly also DroidExplorer and MyPhoneExplorer, I think the problem can be with OS and Phone drivers Compatibility on your komputer ?
Click to expand...
Click to collapse
DroidExplorer works,yes..but as he said he is not interested in this...
DiskDrive doesn't work ---> http://code.google.com/p/photon-android/issues/detail?id=36 how come it works for u lol

15MA1L said:
LOL, mine is working correctly also DroidExplorer and MyPhoneExplorer, I think the problem can be with OS and Phone drivers Compatibility on your komputer ?
Click to expand...
Click to collapse
You can transfer files correctly with Usb disk mode?

15MA1L said:
LOL, mine is working correctly also DroidExplorer and MyPhoneExplorer, I think the problem can be with OS and Phone drivers Compatibility on your komputer ?
Click to expand...
Click to collapse
I don`t think that the only problem is in my PC, because the issue still present. I`ve read several threads about Android on HD2. And many people says that data transfer don`t works on SD-card port, because android runs from SD. And in NAND version everything is ok...
DroidExplorer is sometimes unstable!
MyPhoneExplorer - always worked well
Click to expand...
Click to collapse
Did you read my question?

with Usb disk mode
yes! it work! only astro can not show it until you reboot. Unmount SD card does not help. I copied NOW picture 3.5 MB and reboot and I see with astro the picture is here !
want to make a video ?

15MA1L said:
can not show it until you reboot.
Click to expand...
Click to collapse
LOL!!! So we need to reboot everytime? Don`t you think it takes a lot of time? Thanks for your posts, but it`s not a solution. I`m Waiting for fix from devs.
P.S. Anybody try widgets, about I wrote before? (I have no oportunity to run android now, so I am asking you, guys, to try)

puxus said:
LOL!!! So we need to reboot everytime? Don`t you think it takes a lot of time? Thanks for your posts, but it`s not a solution. I`m Waiting for fix from devs.
P.S. Anybody try widgets, about I wrote before? (I have no oportunity to run android now, so I am asking you, guys, to try)
Click to expand...
Click to collapse
Multi mount SD works 100% OK.

i use virtual data cable it works great!!!

Multi mount SD working perfect so far
Thanks cbolumar!!

YES! Multi Mount SD-Card is working! I think this info must be in FAQ!
P.S. Some devs of HD2 port, include this programm inside of their releace, i think its usefull.

I am glad that you can finally copy files on your phone