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LEDS failure Phone Back from Repairs @ HTC

Well folks after 10 days my phone has been sent back to me from HTC
The have replaced the mainboard which confirms that this is a HARDWARE issue not a software.
I am happy with that as I have a pixel perfect screen and didnt want another phone that might have a dodgy screen.
Also good is that they have also sorted out the Screen Gap issue and now the screen is perfectly sealed.
I believe that this problem is heat related as I stated in other posts. When you tether the Hero it gets really hot and i tether mine quite a lot.
So we shall see what happens Now

[Q] Samsung Galaxy S Vibrant Dies.....Overheated...

I am new here but just wanted to know if anyone else has had issues with their Samsung Vibrant overheating???? I have had this phone for less than 2 months from my carrier and now it is dead and in for repair!! I went to go grab the phone and the screen did not come on; however, the buttons at the bottom were lit up so i tried the buttons on the side of the phone (on/off switch) still nothing. The top half of my phone (not where the battery is) got so hot that it burnt my hand. Then I noticed blue, red, green pixel stars on the screen (which by the way burnt the screen). I don't know if it is a faulty battery/charger? Or what. When I spoke to my carrier, they told me that this is the first they have heard about anything like my case. It has been in the shop for more than 1 month now and I am getting very annoyed..as they gave me a loaner Galaxy to use and I HATE IT!!! Anyone have any suggestions??? I did not game on this phone or anything...
Thanks so much,
Pam

Happened to an HTC Aria I had, and had to get a new replacement to AT&T. The digitizer went (burnt?) out, and since it's a touchscreen only phone it became unusable because I couldn't really do anything on it.
What kind of charger did you use? Especially car charger...

I have never had it on with a car charger. I have heard that one should put the phone on plane mode as the green charge battery light will not come on. From what I hear they are replacing the screen (which they have no choice as it is burnt) as well as the board. Why is it taking soooooooooooo long? I usually have it on WiFi all the time; however, this should not do anything. It makes me mad....I have waited for this phone to come out and when I got it, I thought there was no other...until this happened. I did notice it acting kinda slow and I realize some phones do get warm...but should NEVER get hot enough to burn one's hand!!!!

I'm guessing you didn't OC the phone or anything.
Yea, I keep mine on WiFi basically 80% of the time, but the phone (in stock form) turns that off when the phone sleeps. I have brightness set to auto.
I notice my phone gets very hot when I have it on a car charger, and I'm using a charger from T-Mobile. It doesn't happen when I have it charging from an outlet in the wall through a USB Extended cable.
That's the only time I notice my phone getting hot.
Also, using the phone on WiFi tends to keep the phone cooler than using it on a data connection - I've noticed that for a few phones I've owned.
The overheating issue was also a big problem with HTC HD2s (except those phones would just go into a reboot loop/lock up, instead of burning up ).

No I did not overcharge the phone; however, I do notice that the battery life is almost nil on this phone. Full charge does not last 2 long on the phone and I only use it basically to text my daughters...and a little texam holden lol. But I have noticed with this galaxy (the loaner phone) the battery stays good for 2 - 3 days! Although I really hate this phone so I do not use that much! How would they be able to tell if it is the battery?? From what they have told me, they are only replacing the screen and the board....Well something made it go hot!! Battery or charger...When I took the phone back to Aliant I was going to give them everything including the charger, but they just sent it away with the battery. How do they know it was not the charger?? Getting very frustrated....I have always owned a Samsung phone and have never had any issues until this phone....makes me want to go back....but I do like the Vibrant when it was working....esp the screen.....

Only things I've ever come across that have made a Vibrant overheat is using cheap non-oem extended batteries, overclocking the CPU / GPU or leaving it a car in a 120+ climate then expecting to make heavy of use it without allowing it to cool down first.

I have never replaced the battery...it is brand new (less than 2 months old)....Thank god I had insurance on it... One would think that it would not take this long to come back from being fixed!!! Have never left in car....don't have to worry about the 120 degrees we are INTO snow now!! LOL... I am disappointed with Samsung. How can they tell what made it go that way?? Battery? Home Charger? They should replace the battery in my opinion as well!!

How often does the Vibrant overheat? Is this a common issue?

not sure.....it only took one time for me that fried the phone...Now they are supposedly replacing the screenh (they have to it burnt an image on it) as well as the board.

I have never heard of this happening with the vibrant. They claim they have not heard of this issue??!! I cannot believe this. I would like to know what caused this. I thought perhaps it was the WiFi being on all the time, but I do not think this is why. I do not game on it....I do not overcharge it (only charge it via home charger when it shows battery getting low - which might i add says it is almost drained at mid day??!)

Seriously, I have never heard of a phone overheating. I mean, sure they get hot when talking on it, but never overheat.

my phone has gotten really hot gaming on it while charging (stock charger and moto cliq charger), but it's never died or even decreased performance from it. even when oc'd.

Mine has gotten warm twice: once, I left Google Maps w/ GPS open when I put the phone in my pocket, and didn't realize it until I felt the heat in my pocket; the other time, I left ScummVM running (which apparently doesn't suspend properly), draining my battery over about two hours, again in my pocket.
Both times the phone was only warm to the touch. Nothing like you've described.

So do you have T-Mobile or Bell? If you have Bell (sounds like you do, I'm 99% positive) this is limited to the Bell i9000m Vibrant and not the T-Mobile T959 Vibrant.

heygrl said:
So do you have T-Mobile or Bell? If you have Bell (sounds like you do, I'm 99% positive) this is limited to the Bell i9000m Vibrant and not the T-Mobile T959 Vibrant.
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There are threas on T-Mobile's official Vibrant forum about this issue.

My vibrant gets very very hot from time to time. I keep it on a usb hooked up to my computer at work with wifi on all day. Sometimes it will get super hot and not want to charge. I restart the phone and it usually fixes the problem. But its not the battery that gets hot, its for sure the yup part of the phone.
Sent from my SGH-T959 using XDA App

Sounds to me like you had a bad battery...this can cause the battery to overheat while charging. I work in construction and when the batteries on my power tools fail you can cook an egg on them when they are charging.
Sent from my SGH-T959 using XDA App

my phone goes to 120plus with me playing while charging. Why don't they just replace thw phone?
Sent from my SGH-T959 using XDA App

stoanhart said:
Mine has gotten warm twice: once, I left Google Maps w/ GPS open when I put the phone in my pocket, and didn't realize it until I felt the heat in my pocket; the other time, I left ScummVM running (which apparently doesn't suspend properly), draining my battery over about two hours, again in my pocket.
Both times the phone was only warm to the touch. Nothing like you've described.
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OMG there is a ScummVM emu!!!! BRBBRBRBRBRBRBRB.....

Did u happen to have anytype of case on your vibrant. I notuced when I charge my phone with the case on it got prety hot. Not to where it would burn my hand, but hotter than I really thought my phone should be while charging. So I take the case off when I put it on the charger.
Sent from my SGH-T959 using XDA App

HD2 killed itself

So this morning was casually playing bubble jump on WP7 and all of the sudden backlight went off on lcd and the camera flash started going rampant.
hardware buttons wont work and a distinct sizzling sound and a giant pop then came from it before it became completely inoperable.
i left it for a day and the screen turns on but no light and the battery is still amazingly working.
any ideas what the problem might be, I've sent it back now just curios on people's thoughts.
to not confuse anyone it poped again which then made the device inoperable, forgot to mention that *hits head*

flynney said:
So this morning was casually playing bubble jump on WP7 and all of the sudden backlight went off on lcd and the camera flash started going rampant.
hardware buttons wont work and a distinct sizzling sound and a giant pop then came from it before it became completely inoperable.
i left it for a day and the screen turns on but no light and the battery is still amazingly working.
any ideas what the problem might be, I've sent it back now just curios on people's thoughts.
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suicide !! domestic violence !!

its the HTC auto destruct sequence. It has detected that you have enough money saved up for a new phone, has reported this fact to HTC and they have sent the kill signal. You should start recieving phone ad emails from them any time soon.

lol I would never hurt my beloved HD2 i love it too much.
and im broke i dont have enough money for a cup of tea now days lol

bbbbbbbbbbbbbbbbbibibibi
bobobobobobobobobo
get a job
Whilst at it, get a new or 2nd hand hd2

flynney said:
So this morning was casually playing bubble jump on WP7 and all of the sudden backlight went off on lcd and the camera flash started going rampant.
hardware buttons wont work and a distinct sizzling sound and a giant pop then came from it before it became completely inoperable.
i left it for a day and the screen turns on but no light and the battery is still amazingly working.
any ideas what the problem might be, I've sent it back now just curios on people's thoughts.
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Maybe you were pushing the GPU aspect of the Snapdragon SOC too much.

i haven't a clue didnt think bubble jump was a demanding game, and i have a job, but ive used all my money on car insurance lol

If you can get to the bootloader (even if you can not see the screen) task 29 and reflash original Win 6.5 ROM. By doing that you can eliminate software and, if you have warranty or insurance, exercise that.
I could not possibly suggest that now is a time to get insurance and, having waited a significant time period, drop the HD2 from a great height.
Sent from my HTC HD2 using XDA Premium App

hey, couldn't boot in to spl due to the pop, i think that ultimately killed the whole system as non of my spare batteries work nor does the charger, the insurance i have on it accepted it fine and have told me i should expect a replacement in about a week.

I am very pleased that you have insurance then and will not be without your beloved HD2.
If no charge is a secondary problem then an interesting test was whether or not you could access the bootloader whilst external power is applied - in this Maglr world I believe that you can trickle charge through that method. You probably did that which I think confirmed a major hardware problem (check battery terminal pins though).
I hope it arrives quickly for you.
Sent from my HTC HD2 using XDA Premium App

well from what i could tell the pins were all still in tact and before the pop, the charger worked on it. seemed very odd why it would just do that, but I'm no electrician. thanks for the replys guys =)

If HD2 gets hot, you will die!

Ok, recently I've been having freezing problems constantly and I found out that is was my old sim card that was causing the most problem with that deal. I got a new sim and it is working much better, but still has some freezes but not as much as before. I can conclude that my HD2 has always run hot, but now that I got a new sim it doesn't run as hot but I think the heat sensor is faulty as it barely gets hot but freezes my phone anyways. I got to thinking is there anyway we can either disable or bypass the heat sensor on our HD2 software wise or even hardware wise? So I google searched and stumbled on to this:
http://wmpoweruser.com/if-your-htc-hd2-gets-hot-you-will-die/
Now, this scared me. I think there is a reason why there is a temperature safety valve on our phones!

he just might have a faulty device ?!
our devices too heat up !
that doesnt mean they are rigged to blow ! !!
and the joke is he could even get it auctioned on ebay !!
i saw that video about a month ago !?
!!

I bet he used one of those china 2300mAh batteries...
Often these batteries do not have any fuses or security stuff in them because they just want to produce a cheap product.

It sucks for that guy that his phone exploded and caught fire...glad he's okay.
But the important thing is, anyone else catch those baby blue bed sheets with the bugs on them? Priceless!

i think a lot of the dead touch input problems are related to the phone getting hot,
I recently bought a replacement hd2, cos mine, tho it worked fine, had a cracked screen. I started using my old hd2 just to charge the extra battery i now had, swapping out the batteries once or twice a day, so the old phone, tho it wasn't being used, was plugged in to wall charger most of the time, and within a few days (a week, tops) the screen has gone. No touch input at all. 18 months without a glitch, and bang, gone. So glad i pre-emptively replaced it!

Is it possible for HTC to issue a recall for HD2 owners? Just like Apple did a recall recently with their really old iPod Nano for a new one.
http://www.engadget.com/2011/12/20/apple-reportedly-swapping-recalled-ipod-nanos-for-six-gen-counte/

That sucks, haha. My battery runs at 31-36 degrees, its quite hot, but I'm not that worried at it running at that heat, don't think it'll catch fire.

Jann F said:
I bet he used one of those china 2300mAh batteries...
Often these batteries do not have any fuses or security stuff in them because they just want to produce a cheap product.
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I'm afraid you are right，many batteries made in China with that huge a storage is fake and useless. There is a highly risk that it might blow your phone when they got too hot.

Never let your HD2 get too warm, my last one broke because of that.

Exploding fireball HD2s aside...has anyone ever thought of how to disable the heat sensor? Maybe something fun to do on an HD2. That'd be cool!

Tablet Z2? Stay Away!

That's it I'm really disappointed with this device.
First the touch problem.
Then there's also some weird problems with charging (touch response is close to zero when charging with some chargers, doesn't charge when using power hungry apps) and the sound delay.
And now there's some yellow spots showing on the screen. Mine goes back to Sony for warranty, but for those considering getting this device, I'd advise against it.

bbarou said:
That's it I'm really disappointed with this device.
First the touch problem.
Then there's also some weird problems with charging (touch response is close to zero when charging with some chargers, doesn't charge when using power hungry apps) and the sound delay.
And now there's some yellow spots showing on the screen. Mine goes back to Sony for warranty, but for those considering getting this device, I'd advise against it.
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I know im going to sound like a sony rep but. Sry to here this, I have the Z2 tablet since july, and yes touch was an issue when I first got it, but these issues have disappeared since software updates. As for the yellow tint I cant say I suffered from it. Never used mine while charging as generally I find the battery life great. Sony are certainly not perfect - show me a manufacturer that never has any issues...

meteor999 said:
I know im going to sound like a sony rep but. Sry to here this, I have the Z2 tablet since july, and yes touch was an issue when I first got it, but these issues have disappeared since software updates. As for the yellow tint I cant say I suffered from it. Never used mine while charging as generally I find the battery life great.
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Well , I pre-ordered mine and I got it since march. Touch has sure improved since then but it is still light-years behind my old Acer Iconia A500.
Just try it with a multi-touch test app. Even with the 4.4.4 firmware it still cannot register more than 3-4 finger consistently when you move them around.
My aging Iconia does not drop a single touch.
meteor999 said:
As for the yellow tint I cant say I suffered from it..
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They appeared about 10 days ago.
meteor999 said:
Never used mine while charging as generally I find the battery life great.
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Well I do. Especially when I play XCOM as it is a power hog. And sometimes the screen is completely unresponsive until I unplug it.
meteor999 said:
Sony are certainly not perfect - show me a manufacturer that never has any issues...
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Click to collapse
Did I say anywhere to stay away from Sony devices? What I said is stay away from the Tablet Z2. After almost 7 month of ownership I can definitely say if I could send it back I would.
The yellow tint issue is just the one drop too many. I was thrilled by the device at first (although annoyed by the touch issue): http://forum.xda-developers.com/showpost.php?p=51450622
Not anymore.

I am pretty sure the touch screen issue while charging is from a low quality charger. If you are getting a lot of AC ripple, it will completely flip out.
A good way to test this is to use an external battery pack. If the issue goes away, then buy a real high quality charger.

fwp said:
I am pretty sure the touch screen issue while charging is from a low quality charger. If you are getting a lot of AC ripple, it will completely flip out.
A good way to test this is to use an external battery pack. If the issue goes away, then buy a real high quality charger.
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Click to collapse
Your post makes it sounds like I'm kinda dumb.
I tried with three different external battery packs and about a dozen chargers.
I experienced problems even with the stock charger. It is not even the best of my chargers for this device.
I'm not the only one with issues with charging:
http://forum.xda-developers.com/showthread.php?t=2699250
http://forum.xda-developers.com/showthread.php?t=2769763

not only u get problems with him

Op has a right to complain, as long as it stays within the boundaries of XDA rules. So I remind everybody to keep the peace. If the thread gets out of hand, it will be closed.
OP, it's very unfortunate you've had so many issues with your device. I hope you can get them sorted out with Sony. I would suggest constantly communicating with them, and perhaps they will take it back into service. At least that's what they should do, for devices with multiple issues. Take it up with higher management if need be.
So keep it civil folks. Please.
MD

I had the yellow tint, Sony had my screen replaced only took 5 days.

I think the problems are not usually for this tablet. I have mine long-time and no problem with touch, yellow tint or charging in normal . But charging only if I use docking station with those two contacts to charge the tablet. If on micro usb port with power adapter charging gets slower and the device sometimes is less responding to touch.
But I agree that if having those named problems, the tablet would get useless in a way and I would try to get it "corrected" by Sony or seller of the device.
Gesendet von meinem SGP511 mit Tapatalk

jai23 said:
I had the yellow tint, Sony had my screen replaced only took 5 days.
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Good to know.

bbarou said:
Good to know.
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I bought it in March, the day it came out in HK.
After about a month, i realised that there were green dots, tiny ones on the edges of the screen.
Anyway, i made a post about it a few months ago, but long story short,
My screen got replaced in less than half a day. Dropped it off before lunch at sony centre with a repair center, and got it back in the same afternoon.
I am assuming that yours is still under warranty. Maybe you could do the same?

I bought mine un June, and i don't have any of the issues people describe (usually with early units), my screen registers 10 fingers moving on screen consistently, one of the first thing i did after purchase was install the MultiTouch Tester app to check, also i have no yellow tint or anything like that.
I have been a Sony customer for a long time ago, and i know wht happens with Sony devices, first units always have flaws, i had one early Xperia Z, and i, and a lot of other early customers, got battery charging problems, dead pixels, dodgy loudspeaker, and stuff... The first PS3 fat models, i really doubt there is one left alive in the world. This time i waited some months before purchase the Tablet Z2, and it seems i did the right thing.

Seems like the op was trying to troll us, but didn't get much of a response! ?

jewelkobayashi said:
I am assuming that yours is still under warranty. Maybe you could do the same?
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Yeah. It is. I sent it Thursday afternoon and it already came back this morning.
That was incredibly quick. I haven't had the time to play with it much yet to check if all issues are resolved but that sure is great customer service.
By the way my tablet was unlocked and rooted (I re-locked and unrooted before sending it back) but still under warranty .
SANGER_A2 said:
Seems like the op was trying to troll us, but didn't get much of a response! ?
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Are you trying to troll me?

bbarou said:
Are you trying to troll me?
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Only person allowed to legally "Troll".... is ME! :laugh:
Glad they hopefully got it fixed!

Moscow Desire said:
Glad they hopefully got it fixed!
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I wouldn't say so. They changed the screen so no more yellow spot... but touch response feel even worse, charging problems persists.
I won't add any fuel to the fire , seems like some would rather I shut up, but I 'm terribly disappointed with this device. Great customer service though...
Is there any way to delete this thread?

bbarou said:
I wouldn't say so. They changed the screen so no more yellow spot... but touch response feel even worse, charging problems persists.
I won't add any fuel to the fire , seems like some would rather I shut up, but I 'm terribly disappointed with this device. Great customer service though...
Is there any way to delete this thread?
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Hey, nobody wishes you to delete the thread.
If there are issues, then they need to be known. I'm really sorry you have some problems. For the most part, it seems some folks don't have the same. But, that doesn't mean you "don't" have a lemon tab. And lemon products "do" happen.
If the tab is not charging correctly, then there's an issue.
Does it charge somewhat correctly from a USB Computer charge?
Sony, is probably one of the most consumer friendly organizations.
I can say, having owned an Iconia A701, is that when dealing with high performance tabs, the touch responsiveness, well, it leaves much to be desired. And at times, you had to tap more than once to get the response. NOT GOOD when playing a game.

In the first weeks, I also had the touch problems.
It was really a shame and totally unacceptable that Sony denied the existence of the touch problem and needed so long to release a fix.
The customer service of Sony is abysmal.
BUT: Since the firmware which fixed the touch problem I'm VERY satisfied with the tablet! It's simply a joy to use and to look at, and of all my devices, it runs by far the most stable and consistent and has by far the best and most consistent battery run time.
So I recommend it!