Hi,
I received my new Hero as an Orange upgrade two days ago, and so far I'm pleased with it. I've read all the posts and done a search but I'm having a problem in mounting the SD card.
I've had PDA/Smartphones since they first appeared several years ago so I'm familiar with the concept of Smartphones but until now I've always used Windows. I decided to try the Hero because I was getting frustrated with Windows Mobile, and Orange really don't offer an affordable upgrade path on that platform.
The main problem I've got at the moment is that the MicroSD card won't mount. This is new to me, coming from Windows, but I think I've done everything I'm supposed to:
Connect the phone to the PC, check that it's recognised, pull down the Notification screen and press "Mount". I'm offered the screen that explains what I'm about to do, but when I press "Mount" and go into Windows Explorer a removable drive appears, but when I try to access it I get this "Please insert a disk into Removable Disk (R) - (I have a lot of partitions!).
If I put the SD card into a reader the contents appear as expected, and music I have on another SD (4GB) card (from my previous Windows phone) plays with no problems.
I don't know what to do.
Another problem I have is with the browser. I don't know if it's got anything to do with the problem I've described or not - I'm new to this OS. When I press Browser from any screen / location I get a page of coding, and although I've tried to set up Google as my homescreen I always get this irritating screen of coding which should be page of basic instructions about Orangeworld, and I have to navigate to get Google, for instance. How can I get rid of this annoying page?
I won't go into the strange behaviour of HTC Sync in this post. Enough's enough!
Any help would be gratefully received, thanks.
John.
I bought a brand new SD Card and put some files on it before I got my Hero. Turned out that I needed to format the SD Card using android itself (in settings menu).
What do you call a page of coding ?
Hi,
Thanks for your reply. I'll have to reply in reverse order.
The page of coding I'm talking about shows all the instructions which should display a page of options of Blackberry setup, suggesting the wrong browser. "Please change your default browser".
"The page you are trying to access is only available via your Orange phone when connected via Orange GPRS network".
There's lots of other stuff, but I don't think it's relevant.
The second issue, mounting the SD card, responding to your suggestion of formatting the card: I can't even read the card that came with the phone - the one that contains the instruction manual & HTC Sync. I've downloaded these files from the HTC site so I'm OK in terms of trying to do the basics, but so far my attempts at interaction with the phone are non-existant. Hopeless for my purposes.
I've only got a few days left of my "cooling-off period" before I send the phone back. I don't want to do this - please help.
Thanks, John.
John,
You will get this Orange message if you try to access any of their pre-installed pages over WiFi. If you connect over GPRS/EDGE/3G/HSDPA you will see the Orange World page.
Hit the 'Menu' button and change the 'Home Page' to a non Orange URL. Orange set Orange World as the default Home page.
You should be able to read the included SD Card ... Wierd, so you are right, I don't think that formatting the card will help. I'm afraid I can't help you further.
Thanks for your replies. Now here's a strange thing. I tried everything to get the SD Card to mount yesterday, and the day before, with no success at all. I plugged in today and it mounted at the first attempt! It was the very first thing I did when I turned my desktop machine on. I didn't do anything to the phone or my computer - I don't understand, but let's hope it stays this way. Thanks again.
Related
Sorry for the second post so soon, but I decided to give it a go and popped to my O2 store and get an XDA Exec. I took the XDA home happy, set it on charge, gave a good 10 hours, and upon trying it don't seem to be having much luck - I've tried searching without much luck (either get nothing, or loads of results that have nothing to do with it) so I'd appreciate any ideas.
I booted the XDA Exec up, expecting to be presented with the screen I've read and seen about many times, where you choose between Personal, Basci or Corporate. Instead, I got only two options, just Basic and Corporate - no personal :?
Thinking maybe it was just a different thing, I then let it continue loading up. When it loaded, it completely failed to find any O2 network at all - even though I know there is one and another O2 phone connects straight away. It just continues searching and searching, never finding anything. (Phone is searching for a network to connect to icon). The Sim manager is completely blank, and I'm unable to get any sort of connection at all with it
Out of desperation I even tried the O2 Active software from the programs menu, which launched up a terribly corrupted Today screen (all the icons were broken) which crashed as soon as anything was clicked, leading to needing to do a soft reset due to no other option. I tried it again and same thing.
So far, I like the device, but it's not been what I've expected, and as it was primarily bought for mobile internet, not being able to connect is a bit of a downer . Furthermore, the seeming problems in the O2 software concerns me, too
Does anyone have any ideas? Is there something I'm missing that's obvious? Could the sim not be in properly or something, or could the sim have not been updated or something? I must admit, while I'm not new to Pocket PCs, I am new to phones of this sort, so I'd be greatful for any ideas or advice.
Thanks a lot in advance, I appreciate it
Since the phone is not able to connect to the network,so, most probably, its a SIM card problem. Try putting in some other O2 SIM in it and then try if it works
i would recommend doing a hard reset, and make sure your sim is inserted correctly before doing this.
Cheers, Bryson
i had problems connecting to o2 until they registered the sim card.try ringing them to see if they have done this
i had problems connecting to o2 until they registered the sim card.try ringing them to see if they have done this
hi, i heard the corporate version is the best.. you can also try upgrading to latest rom. or if you already have that, hard reset, or you can even try a reflash.
also you should reseat the sim card & make sure you pushed the lock on it..
Hello all, can I ask for suggestions on a couple of problems that I am experiencing with the universal? (On latest T-mob rom)
1. the phone crashes whenever I try to hang up at the end of a call (are T-mobile just cunningly trying to make me use up my minutes?!!)
2. every 10 minutes or so I get a notification that the SD card contains images and "what do I want to do about it"! I never remove the card, have always stored images in the root directory of the SD card, and this has never happened before so I don't know why it's been doing this for the last few days.
Any help appreciated. Thanks.
I am no expert - but on my xda2 my SD card can seem to lose connectivity quite often.
I wonder if your card reader, is losing connection to the card (dodgy reader?) then reconnecting - and thinks you have inserted the card.
D
Very confused, I minute I was listening to music and the next minute my memory card became unreadable. I have resetted the phone several times and have taken the memory card out and reinserted it and still it will not read that card and when booting as majority of my programs is on the card error messages on boot gallore. Also tried my sd card on my friends HTC and also same problem.
Any way to fix this problem as it still shows that the SD card has 1gig of information on it but it cannot see.
Hope someone can shed some light on this. THanks
USB?
I understand that it's highly unlikely ..........But, you're not connected via the usb cable to a PC are you? this will hide the starage card (unless by activesync)
Nope not connected to anything.. In Fact when I connect it to the computer, the computer won't recognize it either ..
Simply read these threads. Not that it will fix your card, but it will help you accept you simply need to buy a new one (given that you claim your PC also does not recognize it)
http://forum.xda-developers.com/showthread.php?t=476229
http://forum.xda-developers.com/showthread.php?t=470184
Personally, I consider myself lucky that it is the card that broke, not the phone.
Check out the StorageTools app mentioned in the Thread above.
This has a verify option for SD cards. I used it on my 16gig card when it started behaving strange (due to some weird app I used and terminated).
Later I used the format option to fix the card - worked fine !!
Hey all,
This morning I have noticed that the "storage card" option isn't showing in file explorer. If I click on the drop down box at top left of the screen, the only option I see is "my device" Yesterday the storage card was visible in the file explorer, but today is isn't there.
I have tried taking the SDHC out of my HD2, and re-inserting, but nothing. Plus I am currently charging the HD2 via my PC, and the "autoPlay" pops up on my screen for the SDHC, while it's inserted in the HD2.
Any ideas why I can't get the SDHC to show up on my device?
Cheers.
take the storage card out of the phone and restart the phone, use file explorer to search and see if you see a file called storage card, if you do, then rename it to storage card2 or something similar, insert your 16gb card back in into the phone again and delete the one you called storage card 2.
I have had a similar problem like this before and the steps above resolved the issue. I think it was caused when i connected to the laptop and picked use phone as a disk drive instead of active sync.
The steps above worked for a 4gig card but I also have a 16Gb card which is not recognised by the phone or laptop anymore and I have seen similar threads with this issue and hope that you card is not faulty.
xtreme__boi said:
Plus I am currently charging the HD2 via my PC, and the "autoPlay" pops up on my screen for the SDHC, while it's inserted in the HD2.
Click to expand...
Click to collapse
This probably has to do with choosing 'disc drive' instead of ActiveSync; so when your phone is connected to your PC it will open to see the files on your phone (like it would with an external hard disc or USB stick).
HasC said:
take the storage card out of the phone and restart the phone, use file explorer to search and see if you see a file called storage card, if you do, then rename it to storage card2 or something similar, insert your 16gb card back in into the phone again and delete the one you called storage card 2.
I have had a similar problem like this before and the steps above resolved the issue. I think it was caused when i connected to the laptop and picked use phone as a disk drive instead of active sync.
The steps above worked for a 4gig card but I also have a 16Gb card which is not recognised by the phone or laptop anymore and I have seen similar threads with this issue and hope that you card is not faulty.
Click to expand...
Click to collapse
That's didn't work.
I'm quite sure the SD card ain't faulty, as my PC is able to read it, no problem at all. It's just the HD2 ain't reading it today, but was reading if fine yesterday.
xtreme__boi said:
That's didn't work.
I'm quite sure the SD card ain't faulty, as my PC is able to read it, no problem at all. It's just the HD2 ain't reading it today, but was reading if fine yesterday.
Click to expand...
Click to collapse
Don't be too sure your card is ok. I had the same problem as you, I was able to copy files to the card, seemingly without problems, but when I took a closer look at the copied files on the card, they turned out to be corrupt. Testing the card showed the card was defective. I also had the problem of the card not showing up in the file explorer on my phone.
HasC said:
take the storage card out of the phone and restart the phone, use file explorer to search and see if you see a file called storage card, if you do, then rename it to storage card2 or something similar, insert your 16gb card back in into the phone again and delete the one you called storage card 2.
I have had a similar problem like this before and the steps above resolved the issue. I think it was caused when i connected to the laptop and picked use phone as a disk drive instead of active sync.
The steps above worked for a 4gig card but I also have a 16Gb card which is not recognised by the phone or laptop anymore and I have seen similar threads with this issue and hope that you card is not faulty.
Click to expand...
Click to collapse
i had this same issue and managed to resolve it by changing the name back
Argh, I am SO dumb!
It was because I had the HD2 connected via USB on charge, so as the card was read by the PC, the HD2 won't read the card while connected to the PC.
I should have remembered this when I had a windows phone (T-Mobile vario III) 18 months ago, Do'h! Since then I have been on Blackberry for the past 18 months, but am now back on Windows Mobile
Now the only other thing I need to resolve/fix is the fact that Windows Mobile Device Centre / ActiveSync will not work when I am connecting the HD2 to my PC via USB. Very, very annoying!
i used an adata 8gb class 6 sdcard in my focus.
when i take it out. nothing can recognize it. when i put it into my memory reader and use disk part to clear it and repartition it, the computer says no media is inserted, when it is.
i can take it out and put it back in the focus, and it works just fine. I can put in another focus and it says its the wrong sdcard for this phone.
so the sdcard works, i just need to change its format back to normal. how is that possible when windows and 3 different card readers can not detect it?
Edit: i also tried doing a windows 7 format and when the phone reset i pulled out the sdcard while the phone was off. no go.
Cant you just mount it on your card reader, then hit the Start Orb on Windows 7 then right click on Computer, choose "Manage" then choose the card and delete the partition, then you should be able to format it correctly under windows 7.
serialtoon said:
Cant you just mount it on your card reader, then hit the Start Orb on Windows 7 then right click on Computer, choose "Manage" then choose the card and delete the partition, then you should be able to format it correctly under windows 7.
Click to expand...
Click to collapse
I can't. the card is not detected, as stated above. windows 7 says, no media. the sdcard is 'locked'.
according to this you use the phone to unlock the card. ive tried it and it does nothing.
Even using the method i told you it doesnt show up at all? Wow, thats really hardcore then.
according to this website. the phone locks the sdcard and encrypts them, so nothing else but a windows phone 7 can understand it.
however, i am currently unable to unlock it.
I hate to be the bearer of bad news...but the sd card is now a part of the phone...there's some threads going around about this. WP7, for speed and security will assimilate the SD card into the filesystem so instead of two partitions you have one continuous unit. much like raid 0 (data stripping)
Sorry bud, there isn't a way to undo this yet...eventually there will be.
V DidDy 210 said:
I hate to be the bearer of bad news...but the sd card is now a part of the phone...there's some threads going around about this. WP7, for speed and security will assimilate the SD card into the filesystem so instead of two partitions you have one continuous unit. much like raid 0 (data stripping)
Sorry bud, there isn't a way to undo this yet...eventually there will be.
Click to expand...
Click to collapse
seems to be true. even using the suggested methods in the linked websites i posted, do not work.
Symbian is your answer
So I was in the same boat you are in. Nothing could read the card except for my Nokia n97 mini. It recognized the card as "locked" and prompted for a password. I bypassed the prompt and went to the file manager. From there it let me format the card and it is back to normal. See, Symbian is good for something after all!
PS: I tried the same process with an E71 and had the same successful results. All recent Symbian phones should work as it appears they can handle the encryption and password. The card is now happily back in my HTC EVO.
RotoRooter said:
So I was in the same boat you are in. Nothing could read the card except for my Nokia n97 mini. It recognized the card as "locked" and prompted for a password. I bypassed the prompt and went to the file manager. From there it let me format the card and it is back to normal. See, Symbian is good for something after all!
PS: I tried the same process with an E71 and had the same successful results. All recent Symbian phones should work as it appears they can handle the encryption and password. The card is now happily back in my HTC EVO.
Click to expand...
Click to collapse
WOW , good find
I just spread the word and post it on the wp7 general .
Another user reported being able to reformat these post WP7 Micro SD cards in his Windows Mobile 6.5 handset.
Can anyone try this and confirm?
Seed 2.0 said:
Another user reported being able to reformat these post WP7 Micro SD cards in his Windows Mobile 6.5 handset.
Can anyone try this and confirm?
Click to expand...
Click to collapse
my hd2 can not.
RotoRooter said:
So I was in the same boat you are in. Nothing could read the card except for my Nokia n97 mini. It recognized the card as "locked" and prompted for a password. I bypassed the prompt and went to the file manager. From there it let me format the card and it is back to normal. See, Symbian is good for something after all!
PS: I tried the same process with an E71 and had the same successful results. All recent Symbian phones should work as it appears they can handle the encryption and password. The card is now happily back in my HTC EVO.
Click to expand...
Click to collapse
I used a friends t-mobile Nokia 5230, running S60 5th Edition, to recover my 8GB microSD. It was a pain finding the format option (no familiarity with S60) but I now have a working SD card again.
RotoRooter said:
So I was in the same boat you are in. Nothing could read the card except for my Nokia n97 mini. It recognized the card as "locked" and prompted for a password. I bypassed the prompt and went to the file manager. From there it let me format the card and it is back to normal. See, Symbian is good for something after all!
PS: I tried the same process with an E71 and had the same successful results. All recent Symbian phones should work as it appears they can handle the encryption and password. The card is now happily back in my HTC EVO.
Click to expand...
Click to collapse
This is really a great find. Now that we have a password prompt, how long before someone recovers the password? 3 ... 2 ...
rexian said:
This is really a great find. Now that we have a password prompt, how long before someone recovers the password? 3 ... 2 ...
Click to expand...
Click to collapse
Whatever it is, it isn't simple. Just for fun I tried all zero's, 1234, 1111, etc. That's when I just gave up and formatted.
That's interesting cause even with Linux the sd card wasn't recognized by the kernel.. You'd think Linux would ignore that stuff. I guess it. Prob has something to do with the way computers mount the sd card.. And the nokias can just bypass that...
theres 2 different issues we are seeing here. in my case and alvinswim case the sdcard DID NOT prompt a password. Nothing showed up. Its like it was never inserted.
in naplesbill and a few others, they are getting prompts for passwords which allows for partition editing.
songokussm said:
theres 2 different issues we are seeing here. in my case and alvinswim case the sdcard DID NOT prompt a password. Nothing showed up. Its like it was never inserted.
in naplesbill and a few others, they are getting prompts for passwords which allows for partition editing.
Click to expand...
Click to collapse
I tried it in an older Nokia phone I have (Symbian) and the same thing happened. It turned out that device does not support MicroSDHC. I was able to do it using a new Nokia (Symbian) device.
Same here, using a Nokia 5800xm. In File Browser, the card shows up with a red line through it 0/0 bytes. But the utility can reformat the card, no problem. Perhaps Windows and Linux look for a mbr of some sort and there isn't one, which would make the OS think there is no mountable device, where the Symbian OS ignores higher level disk structures and mounts the device using its own methods.
I'm guessing the password is probably even randomized for each individual phone, but that's based on my own fantasy. I did read up a bit on SD card password protection and the way Nokia phones store this password, the unlock code is a variation of your cell phone number. Some say last four digits, others say phone number, minus area code. I guess it's possible.
I am going to test this out on a Sony Ericson Vivaz tomorrow to see if it works on other non Nokia symbian phones.
Update:
Sony Ericsson Vivaz worked just fine
Guys, what's happening is that the phone is locking the card with a random 128-bit key. It's futile to try to guess it.
However, you *can* send an force erase command to the card to delete all the data on it, and reset the key. That's what Symbian is doing, and why it works to reformat the card.
Unfortunately, Windows, OSX and Linux don't know anything about SD cards, so they're not going to be able to help you erase the card, since they don't know how to send the command.
All of this is described in section 4.3.7 of this spec:
sdcard.org/developers/tech/sdcard/pls/Simplified_Physical_Layer_Spec.pdf