Hi guys, I am new to the HTC world .
I bought a Vodafone branded HTC Magic two weeks ago, but I had problems almost immediately. In practice, my screen goes mad and acts as if I touch randomly on the lower part of the screen itself. In order to get it back to work properly I have to turn it off and then on again, sometimes more than one time. Do you think it is a screen defect or it has something to do with the ROM?
I have hard resetted it but nothing changes (the ROM is not cooked, it is just the Vodafone one).
Thanks
Hi,
evene if I didn't get answers, I bump this topic because, after I sent my Vodafone Magic to HTC and they gave me a new one, I have the same problem.
Someone says that this problem is caused by a software incompatiblility with the SIMs from the Wind Italian operator, but I also tried with another SIM and I got the same problem (even if minor than with Wind).
Is it possible that no one had this problem?
I tried ROMs, patches, kernels, but I had no luck.
Thanks in advance
Related
hi...
i have o2 mini s..the problem is that on several occasions multiple black lines come on the left half of screen and graudually the whole display becomes dull...it comes back to normal by switching off the light and then again pressing the power button...when the display is getting dull i can figure out the phone is working cause of the sound i here on using stylus ans also when the screen is alright the aplications i had opened blindly r open..
have tried various rom upates but no benefit...
please help with a way out of this serious problem...
thanks...
Sounds like your device is not liking life.... did you drop it before this started happening?
I assume you have had the phone for less than a year so try returning it and see what o2 say.
thanks..
i got the cell secondhand....and no warranty too..can i please no what the problem is and how much will it cost to get the screen repaired..
I've got the same problem here with my UK T-Mobile MDA Vario.
I've contacted T-Mobile through their website but have received no further response after telling them that I bought the device from Ebay.
Can anyone suggest as to how to fix the problem? Thank you.
buspbp
Hey All
I'm on my 5th phone from Orange. The latest one arrived today. I've had one with screen alignment problems and 3 that after a month or so making a piecing noise when the display is on. Off the 4 I've had previously only one of them seemed to be stable. All sorts of hangs with frequent software resets. Also it always seems to try and use a 3G connection when it has wireless. If you soft reset and try again it doesn't use the 3G and will use wireless. This is without installing any custom software but using a memory card. Had one that wouldn't always sync with XP and when I went to Vista refused to work. Just seems like hardware/software is poor quality
Driving me mad/nuts. Any suggestions. Orange has offered to swap to a different phone but I can't live without the functionality. I don’t hold much hope for my latest one either.
Anyone have any ideas when Orange is releasing new firmware?
HTC were due to distribute a new european ROM at the end of January, but not sign yet. This would then be customised by the network providers orange Tmobile etc.
You can always upgrade your ROM with the latest from HTC (1.35), which i have done on my M3100 with no ill effects. Since the upgrade it seems to run a bit quicker, plus you do not get all the orange branding on it. Have a look at the WIKI page for full instructions.
I've thought long and hard about doing that. However Orange has said if I did this and have another fault with a phone they won't replace it. I would have to claim under insurance. Bearing in mind I'm on my 5th phone I think this would be a problem. Most of the reasons why I've had my phone replaced are hardware issues (piercing noises with display on, no sync, screen alignment) Because I can't go back to an orange Rom I’d be a bit stuck. (How close is the Orange Romanian Rom to the UK Orange original Rom?)
Don’t get me wrong the software is buggy but I can live with it (just). I wondered if a Rom would also help with some of the hardware glitches to....
bobgfish said:
I've thought long and hard about doing that. However Orange has said if I did this and have another fault with a phone they won't replace it. I would have to claim under insurance. Bearing in mind I'm on my 5th phone I think this would be a problem. Most of the reasons why I've had my phone replaced are hardware issues (piercing noises with display on, no sync, screen alignment) Because I can't go back to an orange Rom I’d be a bit stuck. (How close is the Orange Romanian Rom to the UK Orange original Rom?)
Don’t get me wrong the software is buggy but I can live with it (just). I wondered if a Rom would also help with some of the hardware glitches to....
Click to expand...
Click to collapse
I'm like you. I daren't change the rom until there is an orange rom available to revert to.
Actually my device is stable and works well, but then I do a lot of housekeeping to avoid unecessarily stressing the device (including regular resets).
I too have an Orange UK M3100, in the first month I had 3 replacements: screen alignment x2, faulty camera. Since I got my 4th unit I have had no problems, I have a fair amount of software running on it, as the above post I regularly tidy it up but only reset it about 2-3 times per week. I understand how frustrating it is, I cursed my impatience for not waiting for the p990's release as I had a p900 and p910 but now I absolutely love the M3100 and am so glad I stuck with it, especially seeing all the problems my mates are having with their p990s.
For what it's worth, if Orange are prepared to replace it again without using your Orange Care insurance, I'd try again, cross your fingers and hope that you get a bug-free unit. Tell Orange you want a brand new replacement and not a refurb.
However, I doubt Orange will release a ROM update for some time, if at all.
i never ever have any problem on my m3100 from orange uk
using outlook msn skype and balaa balaa with my wilress internet
not even 1 fone
we got update from orange 2 fones
just now upgrading rom 1,23 to 1,24
br
@Usman GSMWORKSHOP 01618343351
I also belong a M3100. At first I lost plenty of my hair figuring how to get it working at least correctly. Now it is allmost perfect!
I tested plenty of roms; and at last my favorite is the Orange Romania; it is at least as fast as the SA 1.35 and seems more stable. Standby recovery with wifi is faster, bluetooth detection *seems* more stable, dialer skin match the vista theme, wifi *handshake* improved (I had to disable/enable the wifi more often with the SA rom to get it connected to my home network).
So, if I were you I would stick on the orange ROM. The only reason I changed my rom is that I really wanted an english one; localised versions get me sick.
What I did to get my phone working:
-Changed the default case (and its awfull magnet) to another one magnet free (it solved my "auto answer" issue)
-I managed to install only the software I need:
-SPB Pocketplus
-SPB GPS Mon
-MSN for WM2002-2003 (far faster/stable than the WM5 one!)
-TCPM
-HTC X-Button
@uhk: I would be very interested in your rom update; where can I find it? I found nothing on orange's site
do u have a link or smthng for the msn messenger?
2 days ago my Vodafone V1605 (HTC 1.35.255.2 ROM) started to exhibit a strange problem in that programs would just close themselves.
Phone would work fine for a few minutes after reset, then if I started an application the app would close itself, even if I select the Start button the menu would just disappear.
I reset, hard reset, removed SD card, still same problem even with no SD card and no third pary apps, also removed battery overnight.
Just flashed back to original Vodafone ROM (1.20.161.6) and still the same problem.
Has anyone come across this before as I am at a loss to fix it, could it be a strange hardware issue?
Any help appreciated!
Hi skearon unfortunately it sounds like you have the screen alignment issue, my orange m3100 had the exact same symptoms. I found if I took the battery out for a while and put the phone in a cool place it would work ok for about 2mins then the same things would start happening, try contact vodafone for a warranty claim if you can.
to check if it is the SA issue use the few minutes that the phone works ok to go to the screen alignment applet in settings, continual run this and see if the screen goes out of alignment.
There are possible fixes in the wiki but the best bet is to get it fixed by vodafone.
Orange refered me to HTC vodafone will probably do the same.
Good luck
Rob
skearon said:
2 days ago my Vodafone V1605 (HTC 1.35.255.2 ROM) started to exhibit a strange problem in that programs would just close themselves.
Phone would work fine for a few minutes after reset, then if I started an application the app would close itself, even if I select the Start button the menu would just disappear.
I reset, hard reset, removed SD card, still same problem even with no SD card and no third pary apps, also removed battery overnight.
Just flashed back to original Vodafone ROM (1.20.161.6) and still the same problem.
Has anyone come across this before as I am at a loss to fix it, could it be a strange hardware issue?
Any help appreciated!
Click to expand...
Click to collapse
rob61280 said:
Hi skearon unfortunately it sounds like you have the screen alignment issue, my orange m3100 had the exact same symptoms. I found if I took the battery out for a while and put the phone in a cool place it would work ok for about 2mins then the same things would start happening, try contact vodafone for a warranty claim if you can.
to check if it is the SA issue use the few minutes that the phone works ok to go to the screen alignment applet in settings, continual run this and see if the screen goes out of alignment.
There are possible fixes in the wiki but the best bet is to get it fixed by vodafone.
Orange refered me to HTC vodafone will probably do the same.
Good luck
Rob
Click to expand...
Click to collapse
Thanks for the quick reply Rob, not the news I wanted but at least I'm not alone!
I also noticed that after installing mButton that the apps aren't closed they are still running in the background plus if I open the keyboard the system goes mad with the start menu appearing and disappearing all the time.
As it works for a while after being switched off, is it a heat related problem?
Possibly not directly the SA problem but related though. Some hermes are very sensitive to the expansion caused by heat put in pressure on the screen digitizer and sometimes like yours putting pressure on the screen - leading to phantom taps on the screen. i.e. when you open keyboard a bit of pressre in the wrong place and a menu can appear and disappear and programmes close by themselves. Whether the screen is also misaligned is pot luck but it has the same cause.
Rob61280's advice is absolutely right get it replaced under warranty rather than trying the fixes because you have the more serious problem and it's more than just pure SA issue.
Mike
Vodafone Ireland's response is "we are aware of the problem and are awaiting a software upgrade from the manufacturer"
Does anyone have a good web link that definately points to a hardware problem, ideally from another Vodafone company?
My V1605 has HTC's 1.35.255.2 ROM installed (but didn't tell Vodafone IE that!)
skearon said:
Vodafone Ireland's response is "we are aware of the problem and are awaiting a software upgrade from the manufacturer"
Does anyone have a good web link that definately points to a hardware problem, ideally from another Vodafone company?
My V1605 has HTC's 1.35.255.2 ROM installed (but didn't tell Vodafone IE that!)
Click to expand...
Click to collapse
see here, unfortunately applies to HTC TyTns but since HTC, the manufacturer admit the issue then this must be good ammunition against Vodaphone. It would be good if you can also show the more obvious SA problem as well as the closing programme matter, as this shows a more direct connection to the HTC statement.
If you can show the more straightforward SA issue then Vodaphone cannot claim a ROM issue. A simple google search will throw up tons of references to it being a hardware matter. In addition other suppliers HTC included are exchanging these with few questions asked.
Might also be helpful if someone can post a link to the original HTC statement.
http://wiki.xda-developers.com/index.php?pagename=Hermes_Problems
Mike
Thanks guys for the advice, Vodafone IE have agreed to replace the unit so fingers crossed for a good one next time
Update: Vodafone IE have agreed to collect the faulty unit but are now saying it will be some weeks before I get a replacement as they are waiting for new ones from HTC :-(
PLease NEed Serious Help
Today i have been having the same reported problem with my 1 month old v1605. The thing is i bought this over ebay. I live in Malta and vodafone malta does not sell this phone. I bought this phone from an ebay seller in the Uk.
What can i do to have this fixed under warranty any suggestions please??
Thanks in Advance
Ken
Yep. I have had this problem too. And my TyTN is not the first problematic lot.
I installed magicbutton and, everytime when I open new apps, others closed.
But reading this topic, I realigned the screen (just one time) and everthing is fine now.
Hi,
I have an M3100 that has a problem where intemittently the screen is blank (although it does light up ok and isn't broken). It has worsened and now more often than not the screen is blank. I simunlocked it about 6 months ago with the tool from Buzz and have happily been running my tmobile sim.
Other than the simunlock it is a vanilla M3100. Does anyone have any ideas of what I could try to fix it? I have tried a hard reset and was wondering about maybe flashing with a different rom.
Presumably if this doesn't work it may actually be a faulty screen.
I made the HUGE mistake of ringing orange thinking they would arrange to fix or replace it, but the first thing they did was check their systems to find that my imei was registered against my tmobile SIM and because I had unlocked without paying them to do it I had voided my warranty! Grrr.
Does anyone have any tips?
Thanks in advance,
Dan.
same problem
I can't help but I also have the same problem. Mine is a tmobile vaio II flashed with the HTC 2.05.255.1 01/17/07 rom. It used to work fine but now frequently the screen goes completely white. I have tried doing a hard reset (in case it was some software I installed), however this has not fixed it.
It is covered by warranty but I obviously need to flash the original tmobile rom back before I return in.
hi all, i bought a tytn at ebay, but
the after a short time of using the bottom buttons, they stop working.
touch screen and buttons on the side are stíll working, but the bottom buttons are dead.
sometimes after turning off amd turning on they are working for a short time again. a restart also helps to make them work.
but its not funny to restart every 10 minutes.....
it is an e-plus tytn from germany with wm5.
do u guys think that it is a hardware or a software error?
I seem to have this problem on and off myself and think it's related to either the rom on the phone or the radio rom but am not sure which. It seems sometimes I have this problem and it seems to come and go depending on what combination of rom/radio rom I have installed. If I was smart I'd find a combination that works well for me and stick to it but I always like to play with things so typically every day or two I'm reseting
yeah, i have the same problem.... i hate to restart the phone every now and then, but I need to figure this out sometime soon, or I'm gonna upgrade to WM6 to see if that solves my problem. lol...
did anybody else have an idea to solve the problem?
crutav said:
did anybody else have an idea to solve the problem?
Click to expand...
Click to collapse
http://cnn.cn/shop/8525tytn-flex-cable-p-1732.html
I opened up my tytn, to find out the problem, and I found a small crack in the flexcable mentioned above.
Before it was never opened nor did anything strange happen with it, so this seems to be yet an other production problem/fault..
More and more people seem to have the same problem, time to presure htc for a repair....
Ok for me this is too late, but all for the good cause.. will just order myself a new cable and try to swap it..
Any ideas where to get the flex cable these days? Not finding it at the link above and internet searches aren't panning out either.
FYI:
Just got back my HTC TyTN from service under warranty, sent for exactly the same problem.
The technician I spoke to directly said that maybe about 90% of the lower keys malfunctions are caused by the lower keyboard board behaving erratically and it is a well-known hardware problem.
A board replacement solved it, my TyTN is working perfectly again, they also replaced the stylus holding rubber (which was broken already from the early days) and, surprise, they upgraded my WM5 device (I had to revert everything to the initial versions before handing it to them) to the latest official HTC WM6 Rom. Even bigger surprise, although what I gave them was a WWE device, when I got it back they had upgraded it to the localized (official Greek) version. Life is good.
Anyways, seems the only real solution to this is a visit to the repair store, hopefully under warranty and reverted back to the original settings...