Hero LED's don't work any more - Hero, G2 Touch General

Hi everyone,
up to today, I was totally happy with my HTC Hero (unbranded).
However, the LED's (both on top and the trackball) do not show any sign of function any more.
The phone has not dropped and was not exposed to heat or anything.
First I thought this might be a software bug, but even after a hard reset, the LED's don't come up at all any more (even not if charging the phone).
Anyone else here with a problem like that? Any solution yet?
I almost can't imagine this is a hardware fault but on the other hand if the hard reset doesn't fix it, what could?
Thanks for your help,
Chris

Hi.
I can ask the very same question too... I have had the HTC Hero since the friday before yesterday and after a couple of days the LED's simply stopped working. I had thoughts about trying a factory reset but with your posting it seems it would be in vain... :-(
So yeah... count me up on this one...
UPDATE:
Today it is Sunday and the time here in Sweden is 22:05 and I had to do my very first hardcore hardware reset (HOME+BACK+POWER) since every radio in the phone simply stopped working. After the reset was done the led's still won't light up when charging...

The LED at the top doesn't light up for missed calls/texts/emails anymore (the trackball still glows)... although it does still flash for batt.low/charging it doesn't for anything else... I'm pretty sure it used to... or am I mistaken??

mine died 2 days ago, also did a hard reset and still nothing....today my headphone jack stopped working, just plays the music through speakers and ignores the headphones totally :/ not amused :/

suisen said:
mine died 2 days ago, also did a hard reset and still nothing....today my headphone jack stopped working, just plays the music through speakers and ignores the headphones totally :/ not amused :/
Click to expand...
Click to collapse
My headfone jack stopped working some 3-4 days ago too... what is going on??? And the 7 days grace period is over for me...

lol, i bought it in Netherlands, live in Croatia, my fall from grace is beyond yours
http://androidforums.com/htc-hero/7102-htc-hero-headphone-jack-problem.html
write to HTC, i did
i'm hoping it's a software thing, can't be that so many people have hardware issues at the same time :/

suisen said:
mine died 2 days ago, also did a hard reset and still nothing....today my headphone jack stopped working, just plays the music through speakers and ignores the headphones totally :/ not amused :/
Click to expand...
Click to collapse
You just made me realize it's the same with mine
- LED's don't work (top and trackball)
- Button lights don't work
- headphone jack doesn't work any more either
So all these things seem to belong together...
Greets
Chris

What software have you got installed? Is this a similar thing like TasKiller that killed the clock so Alarms didn't work?
Then again, you said you did hard resets... But if you did a hard reset, it shouldn't be the software of the phone as thats back to normal.
Try taking the memory card out, only thing I can think of!

suisen said:
mine died 2 days ago, also did a hard reset and still nothing....today my headphone jack stopped working, just plays the music through speakers and ignores the headphones totally :/ not amused :/
Click to expand...
Click to collapse
This happens when a bluetooth connection has been made. It ignores the headphone jack. Close the connection in bluetooth settings and it ill be fine.

Don't quote me on this, but I think I remember seeing an option in the phone setting section that controls the track ball and what not. It may be worth having a look.

cdyat said:
This happens when a bluetooth connection has been made. It ignores the headphone jack. Close the connection in bluetooth settings and it ill be fine.
Click to expand...
Click to collapse
Well... no :-/.
BT isn't switched on, 3,5mm headphones aren't even recognized after a hard reset any more.
This is not a software thing as it seems, at least not one the user can repair on his own.

ElRazur said:
Don't quote me on this, but I think I remember seeing an option in the phone setting section that controls the track ball and what not. It may be worth having a look.
Click to expand...
Click to collapse
Yeah, you're right, there is an option for that. I've switched that back off and on a thousand times before and after hard resetting the device, that doesn't help unfortunately.

nicelad_uk said:
What software have you got installed? Is this a similar thing like TasKiller that killed the clock so Alarms didn't work?
Then again, you said you did hard resets... But if you did a hard reset, it shouldn't be the software of the phone as thats back to normal.
Click to expand...
Click to collapse
Yeah... I only got standard soft like shazam and streamfurious installed. Then after the hard reset, only stock software was on it of course...
Seems like it's a hardware defect or something the user cannot influence software-wise. May hard-resetting doesn't reset everything in the phone, who knows. I even took out SIM and SD card, no luck.
However this is a bug HTC should look at closely, people are complaining in several forums and it seems like I'm not the only one with this issue...

i don't use BT, never turned it on and just checked, it's obviously off :/ don't remember coming across a trackball option in settings, but Notification option is on :/
let's just assume that it's not our doing since so many people have same 2 problems

Mine packed up last night must be a tech issue I think heat

sorry for asking a silly question though. is the led supposed to flash on missed calls or messages? cause the only time mine works is when charging.

I have the same problem. after a few days the headphone simply wasn't recognized. And at the same time the LED's and trackball lights were broken.
Hard reset didn't work.
It was after I rooted the phone.
How was that with you?
For the headphone problem I found a workaround. This switch-widget turns the headphone back on and the speaker off.
http://code.google.com/p/toggleheadset/

same here, check topic Q&A but here also the alarm doesnt work correctly...djeezes;..

same here!
well i have the same problem whit the LED's.... just stop working aften 3-4 days of use

maybe we should all write to HTC to complain as a group, this definitley looks like a manufacturing fault to me , esp as it is happening so soon after buying and using

Related

No Sound, slight buzzing in speaker

hey all. My Friend had a problem with his Prophet where there was no sound on the internal speakers on his Prophet, but a headset worked ok.
He hard reset his Prophet to no avail, but when he asked me, I remembered a similar problem on the E200 (or Canary).
It seems that the headset socket is a bit sensitive, and there's some kind of trigger letting it know when the headset is in. This trigger sometimes gets stuck when the jack is removed, as if there was still a headset plugged in > hence no sound thru speakers.
Solved it this time by plugging the headset in, and taking it out using pressure at various angles. I've also read about toothpicks being used on the Canary, but I'd advise against anything that could break of inside of, or damage (like a hair clip) your device.
anyway, the device fall down?
No, it works fine now.
Great!!! now all you have to do is enjoy the time you lose with your device.
Have fun! :lol:
imate JAMin Built-in Speaker hardware failure
I had to get my speaker hardware replaced.
Bad news!
Mine is back for repair due to speaker issues. Sounds like I am not alone ....
And the really bad news is that apparently the replacement audio parts are not in stock - it could take a month plus before I get my device back
It's already been 3 weeks.
This sucks.
Be patient.
Now I have some problems with my device and all I have to do is forget the device for a day and after that put all the attention on it.
Hope you can find the right place to fix it. Good luck!!!
Looks like i have this problem too. I noticed the speaker have some crackling sound sometimes and sometimes it's ok. But today it went dead. tried inserting the jack but no result.
repair neccessary
My Prophet (Orange SPV M600). Is back at Orange to be repaired fr the same problem also.
The speaker on the back of the Prophet started to get dissorted and after two days stopped working at all.
Two days later I found that if you tap on the back of the device, it sometimes worked again. Always only for a minute or so.
In the Orange store they took the device apart to check the connectors. No luck.
Now it has been sent for repairs to??????
Let you know when it has been fixed.
Robin
speaker problem
hey guys. two days ago my speaker went dead. it doesnt make any sound. my headphones are ok though,.
i just want to ask how to contact the o2 service department? i live in cyprus.
p.s. before is went dead i did something with registry! is any way to restore all registry back to default?
i have an 02 xda neo white
Re: speaker problem
pellos said:
hey guys. two days ago my speaker went dead. it doesnt make any sound. my headphones are ok though,.
i just want to ask how to contact the o2 service department? i live in cyprus.
p.s. before is went dead i did something with registry! is any way to restore all registry back to default?
i have an 02 xda neo white
Click to expand...
Click to collapse
You can do a hard reset to go back to factory defaults (includes the register).
If then still you have no sound, I'm afraid you will have to return it to O2 for repairs.
btw, a hard reset you can perform by holding both the camera and the communications button on the left hand site of the device and then to stick the stylus in the rest hole at the bottom.
The device will prompt you to hit the send button to format your device. This is a hard reset.
Good luck!
Robin
Re: speaker problem
robincop deel 2 said:
pellos said:
hey guys. two days ago my speaker went dead. it doesnt make any sound. my headphones are ok though,.
i just want to ask how to contact the o2 service department? i live in cyprus.
p.s. before is went dead i did something with registry! is any way to restore all registry back to default?
i have an 02 xda neo white
Click to expand...
Click to collapse
You can do a hard reset to go back to factory defaults (includes the register).
If then still you have no sound, I'm afraid you will have to return it to O2 for repairs.
btw, a hard reset you can perform by holding both the camera and the communications button on the left hand site of the device and then to stick the stylus in the rest hole at the bottom.
The device will prompt you to hit the send button to format your device. This is a hard reset.
Good luck!
Robin
Click to expand...
Click to collapse
thanks for the tip
how long do i have press it? which is rest hole? ( there is on small one next to usb but when i press it it restarts the ppc.)
Re: speaker problem
pellos said:
hey guys. two days ago my speaker went dead. it doesnt make any sound. my headphones are ok though,.
i just want to ask how to contact the o2 service department? i live in cyprus.
p.s. before is went dead i did something with registry! is any way to restore all registry back to default?
i have an 02 xda neo white
Click to expand...
Click to collapse
Did you have any luck with your speakers problem?
I am facing the same problem and, although I reset it (and tried applying a previous backup which was working fine), I am still unable to make it work... I have to admit that I was playing with the registry a couple of days back, but I don't think that I caused anything by doing so.
Please update on your situation... I have an Orange UK SPV M600.
Re: speaker problem
afavtos said:
pellos said:
hey guys. two days ago my speaker went dead. it doesnt make any sound. my headphones are ok though,.
i just want to ask how to contact the o2 service department? i live in cyprus.
p.s. before is went dead i did something with registry! is any way to restore all registry back to default?
i have an 02 xda neo white
Click to expand...
Click to collapse
Did you have any luck with your speakers problem?
I am facing the same problem and, although I reset it (and tried applying a previous backup which was working fine), I am still unable to make it work... I have to admit that I was playing with the registry a couple of days back, but I don't think that I caused anything by doing so.
Please update on your situation... I have an Orange UK SPV M600.
Click to expand...
Click to collapse
Its a well known hardware problem, I got Orange to give me a new phone, lets see if this one lasts more than a month.
Mine has been repaired by Orange.
Audio circuit replaced say the repair note........
Works like a charm again.
Robin
thanks guys for all this, but i need to know what to do with it. i am in cyprus and i dont know who represents 02 here. how can i send it to 02? how long it will take? please answer me as soon as you can
thanks in advance
Thanks a lot!!! This worked for me....!!!!
I had to insert and take out the headset a few times and then it worked just fine!!
Yeah, inserting the heaphone jack ten times worked the first time, a week later it did not work. Returning my JAMin tomorrow
kind of sucks ...

Problems with Xda Exec, sound dont work

I have a problem with my Xda Exec, the sound dont work and also the microphone only works the phone speaker, i can hear the tone but i cant speak, anybody knows how to fix it?
thanks a lot,
KALRONG
kalrong said:
I have a problem with my Xda Exec, the sound dont work and also the microphone only works the phone speaker, i can hear the tone but i cant speak, anybody knows how to fix it?
thanks a lot,
KALRONG
Click to expand...
Click to collapse
Welcome tot he forum
Hoping that is not a hardware related problem I would do a reflash to try to solve it
Read in the Wiki on how to
Hope it helped,
That happens one day in the car travelling home that the sound suddly stop working i restart the xda and everything (not reflash) but nothing work i will try to reflash it because i think is not a hardware problem
is the first time i try to reflash my pda but i have a problem when i try to downgrade it that shows error 260 and i dont know how to fix it
ok, i fix the problem with upgrade xD my english is not good at all and i missunderstand some of the instructions, but after read 100k of threats and 5 hours trying things now is upgrading to tomal rom i hope that this will fix the problem i had before
after reflashing the ce two times the sound is still not working, i am updating now the radio from 1.09 to 1.15, the stereo speakers make a little bit of noise when a sound is played, the headphones dont work, the phone speaker works propertly, and the microphone works but only send the voice to the phone speaker ¿? i dont know why happens this last thing
radio updated and the problem continues anybody can help?
I think it´s a hardware related problem
Try to take it to a repair center
Good luck,
I have the same problem. When a sound is played it just clicks and that's all. I had a problem with my ribon cable and I took it out. I've done that before (it's my second cable failing), so I knew what I was doing. I was off for a about a month untill I got a now cable. When I put it back together, I had no sound, just that click thing. I can't take it to a repair center. If anyone has a solution, please share.
I also found that my camera does not work. It says Failed to initialize camera. 36001:100:1. I tried a different rom, but still have the problem.
Also I tried to make a phone call (I'm not using it as a main phone, that's why I just found that out) and I can hear the other person, but they can't hear me.
lostbrain said:
I also found that my camera does not work. It says Failed to initialize camera. 36001:100:1. I tried a different rom, but still have the problem.
Also I tried to make a phone call (I'm not using it as a main phone, that's why I just found that out) and I can hear the other person, but they can't hear me.
Click to expand...
Click to collapse
So now 2 things not working...
Don´t hessitate men take it to a repair center!
lostbrain said:
I also found that my camera does not work. It says Failed to initialize camera. 36001:100:1. I tried a different rom, but still have the problem.
Also I tried to make a phone call (I'm not using it as a main phone, that's why I just found that out) and I can hear the other person, but they can't hear me.
Click to expand...
Click to collapse
i also check my camera after reading your comment and i also have the same problem, next month (because this month i will travel and i cant do it) i will send it to repair a tell you what the solution could be
PD: orb3000 muchas gracias por ser tan atento
I have good news. Something happened. I dont know what i did... but i got my sound back (and camera. main camera at least).
As you I flashed the rom, then the radio rom and I still got the problem. So I thought I'll leave it like that untill I find a solution. And I thought.. well i can at least play some games on it and I downloaded Archibald. I put it on the phone. Started it and ?! I had sound. Again I dont know if I did something before that, but I got it working. I'll attach the game, maybe it did something. Give it a try.
Again I have no idea what I did. It might have some bad connections somewhere. I remember I had the same problem (either with the Universal or the Wizard) but dont remember how I fixed it.
Here is a link for the game:
i install it but the miracle didnt happens i also will try to remove the battery it have on the motherboard to make a cmos clear (like in a normal computer). Lucky you i will keep trying
I'm sorry to hear that. I didn't if it matters but my small mb battery is dead. Apperantly it died during the month the battery was out. Everything works except that when I do a soft reset, the clock resets too.
I have these problems too, does anyone know the specification of the mobo battery?
I have the sound problem but mine doesnt work even with headphones in and i also have a problem with the keys being activated when the screen is in a certain position. Could all of these problems be casued by the ribbon cable?Rob
As far as my expirience goes with the ribon cable, it commands the touch, the lcd, mic, speaker on the lcd part. the keyboard has it's own cable. and it snaps to the motherboard. maybe it's loose or something. For the battery I got http://cgi.ebay.com/Dopod-D900-900-T-mobile-MDA-IV-Qtek-9000-backup-Battery_W0QQitemZ350170469398QQcmdZViewItemQQptZGPS_Accessories_Cablesthis on ebay. But mine looks a little different.
also happens to me when i make a soft reset the clock also restart could be all because the mb battery is dead?
OK, we are getting somewhere Since my sound got back, whenever I reset I get to keep my current time. So maybe my mb battery fixed itself or charged.
I am pretty sure now that is what's causing the problems. If you could disassemble your pda, try playing with the battery. See if it is not loose or something. Try to short-circut it. Get a something form metal and touch both pins. Also try leaving your PDA charging over night.
I hope you fix it since I cant seem to find that kind of battery over the internet.

Microphone on HD2 stopped working

During a phone call today the microphone on my HTC HD2 stopped working - I can hear conversations fine but callers cannot hear me anymore - or only very faint. It works fine if I use a Bluetooth headset. By now I tried soft resets as well as also a hardware reset back to factory defaults with no success...I don't have a functional microphone on the unit itself. Anyone experienced this? Any ideas? Emailed HTC support with no response yet...
Thanks. TC
TC said:
During a phone call today the microphone on my HTC HD2 stopped working - I can hear conversations fine but callers cannot hear me anymore - or only very faint. It works fine if I use a Bluetooth headset. By now I tried soft resets as well as also a hardware reset back to factory defaults with no success...I don't have a functional microphone on the unit itself. Anyone experienced this? Any ideas? Emailed HTC support with no response yet...
Thanks. TC
Click to expand...
Click to collapse
Try testing it with the voice recoder program, just to confirm its definately the mic..
Same thing - it does not record anything. What a a bummer...TC
speakers falling apart, mic's falling apart....
Seems alot of problems with this phone
Yeah, it is a great phone and I love the screen and resolution and responsiveness. But being able to make a phone call is still kind of important on a phone...
Now I get to ship this thing around the globe and hope to get something which last more then 10 days the next go around :-(
Hi i am also facing same problem from this morning any solution...i just bought it one week back...dont know what to do...
kaemran said:
Hi i am also facing same problem from this morning any solution...i just bought it one week back...dont know what to do...
Click to expand...
Click to collapse
If you are in the USA there is usually a 14 day period (30 days in California). I highly suggest you run down to a tmobile store and have it replaced.
Tried rebooting (or even hard resetting) your device? Maybe its a driver or radio problem...
i heared installing fring or skype gives problem like this...is there any fix for that..
kaemran said:
i heared installing fring or skype gives problem like this...is there any fix for that..
Click to expand...
Click to collapse
I used to have this problem with my Hermes when I installed WOW HD settings... try a hard reset and/or Task 29 and then use the same stock ROM or a cooked one... (do a backup first)
Did someone solve this problem and how?I`ve sent my phone 3 times for guaratntee repair and nothing.
I`m wondering if only people in this post had this problem?!?
Hi Everyone,
Has anyone found a solution for this problem? My problems started yesterday, the person on the other side can't hear me, while i'm still able to hear them. It started outta the blue, it was fine and just stopped working, without any changes at all.
I have tried 4 different radios and 3 different roms and still the same. Also tried using voice recorder with every change made and nothing happened.
i Bought the phone while on a trip and do not have any warranty or proof of purchase.
Getting desperate!
EDITED:
Hey Everyone,
I think i have just found a solution (kinda).
As is said i was getting desperate, so i got a toothpick and stuck into the microphone hole and voila, it worked!!!! well i don't know if i might have damaged anything or this probably won't do any good for the phone or the microphone but it worked for me. please try at your own risk.
Thanks alot, bro, it helped me!

HD2 calling random people on its own

My phone has been acting very strangely for the past hour. I've been making dinner in the kitchen for awhile while the phone sat on my office desk, screen side up with the screen turned off.
I heard the phone ringing so I ran upstairs to answer. A client of mine was calling to ask me why I had just called him. I hadn't even touched the phone for atleast a couple hours so I just apologized and hung up. I start making my way back downstairs when the phone rings again. This time it's a friend of mine asking the same thing. After apologizing again and hanging up, I check the call log only to find there's 15 outgoing calls in the past 40 minutes or so.
What the hell is going on? I soft reset the phone and so far it hasn't called anyone. Most of the people it called were my clients or business associates who I can well imagine don't appreciate being called on a sunday evening. Has any other HD2 owner had a similar thing happen to them? I'm running a stock 1.66 ROM, if that matters.
Hi, I bought a cradle for my HD2 and it started to call various numbers in the wee small hours (when in the cradle)- much to my friends' annoyance. I put it down to a poor power supply for the cradle (it was a european 2 plug transformer so I had to use an adapter). Since changing the power supply, the phone has behaved itself.
Was your phone on charge - if so, maybe check the quality of the charger, if not, then sorry but I have no suggestions.
Good luck!
Jesus, that's a nasty fault. Keep us updated...
same here
I had the same, some days ago. I was listening music on my hd2 with the earphones. Suddenly the phone interrupted the music, to make a call. Some minutes later my colleague called me to ask me why I needed him.
Soft reset, and it seems stable. but such jokes are expensive, since am mostly abroad.
I sort of had the same thing my hd2 was sending txts to ppl for 1 day till Idid a softreset. but it dished out 20 txts before I found out.
i think the reason of this is the big touchscreen sensitivity bug. sometimes my touchscreen has also his own life and dials numbers or changes tabs.
maybe it appears more often in cradle because the phone is not locked while it is docked to it! for me it mostly happens when the device is connected by usb to my notebook - because it is unlocked... i hope you understand what i mean.
maybe the reduction of sensitivity will be a solution for you!
I'm getting this! my mate played me a 4 minute voicemail of me telling the kids off today!
My mrs has also said i've rung her (and she stayed on and listened in!!! NOT GOOD lol) it's happened a few times with her
Now, this could be that i forgot to lock the phone before i put it in pocket, but it's happening a bit too much now, i will monitor it from now on making damn sure i lock it before pocketing it
Ha! Had the same happen this morning - driving to work, plugged my headphones in as the cd player in the car isn't working, 20 mins down the road it decided to ring a friend - 3 times in quick succession. As it was in front of me in my car phone holder I saw it happen and cancelled the call as it was very early!
Restarted the phone and it didn't do it again.... until driving home from work, same thing, same person... he was the last person that I had called previously, but even so... a bit odd!!
I pulled the headphones out and it didn't happen again....
Weird, eh?
steve_bubble said:
Ha! Had the same happen this morning - driving to work, plugged my headphones in as the cd player in the car isn't working, 20 mins down the road it decided to ring a friend - 3 times in quick succession. As it was in front of me in my car phone holder I saw it happen and cancelled the call as it was very early!
Restarted the phone and it didn't do it again.... until driving home from work, same thing, same person... he was the last person that I had called previously, but even so... a bit odd!!
I pulled the headphones out and it didn't happen again....
Weird, eh?
Click to expand...
Click to collapse
i got the same problem once.. it happened only with the earplugs pluged in Oo
well doesnt matter, it did it never again.
but i noticed that the phone called only the last number i called.. only the last one, i even called my home number, and tried it again.. it called automatically the last number then -> my home
but yea, like i said, it never happened again, and its like 2 months since then
The exactly same thing happened to me too. I was listeing to music with my earplugs and it suddenly started calling my girlfriend (I guess it was lonely) but the interesting thing is that It never finished the call. It started dialing and after 1sec it automaticly disconected. SR did the trick.
The funny thing is that this happened to me when I was just having the worst morning ever (With cold I went to school for final exam and I forget my jacket (suit) in train and even that I woke up 1hour early I still came late because the bus i was supposed to be in crashed before my bus station, well but thats offtopic)
I've since spotted other forums with people saying the same thing when headphones are plugged in - my experience was with non Htc headphones - not sure if that's relevant? Also - just before it happened I had the audio skipping problem - again, not sure if that's related either - I've seen a thread on here somewhere regarding music player skipping issues, so will check that out....
Cheers folks!
steve
same thing here,phone calls last dialed number, while listening to music with non htc headpones...
has noone found a solution by now?
eh just found out, its not relevant, that one is listening to music, its just the connected headphones ;/
Correct. It has got something to do with the connector of the headphone.
the connection-plugs are too narrow. It doesn't matter if you have a 'real' or immitation headset..
It is an htc disfunction which also was caused with the HTC Diamond and other htc phones.
Seems that htc aren't able to fix this!
btw The best thing to do is to call a fake number first; like 0000001 or so because the htc (when touching the wire / connector wrongly) will only call the last number used, which is very annoying when it calls your wife in the middle of the night going to work...
Cheers
qs
I no it doesn't help, but I have never had this problem, with using any headphones I have I got 3 different sets and non of them do this ,
you dont have a dodgy program installed like that crazy game that was making international calls do you
Demon_man said:
I no it doesn't help, but I have never had this problem, with using any headphones I have I got 3 different sets and non of them do this ,
you dont have a dodgy program installed like that crazy game that was making international calls do you
Click to expand...
Click to collapse
no not at all, just flashed a new rom (miri+dinik) and task 29 inbefore.
@qs2010: so buying a stock headphone, doesn't solve ?
urgh too bad i just ordered one :/
i am pretty sure, it was behaving normally, the time i used the stock ones (lost them)
Weirdly, since formatting my memory card using the onboard function on the phone (to try to cure the music stuttering problem) my phone hasn't called anyone randomly when using either of the two sets of headphones or audio out cables! It also cured the music stutter issue!
I have the same problem when I plug in/out earbuds or headphones, but it's intermittent; basically the jack plug messes with the buttons wire and cause the Call button to be sent multiple times, which should (depends on your ROM) cause the phone to call the last contact on your history.
To quickly check if you have it, try plugging in/out your headphones, maybe with a video playing, or turning the jack plug while they're connected.
Doesn't happen with me right now. Not sure if it's because of the ROM or the humidity.
+1
Absolutely the same thing is happening to me. I watch films on my HD2 very often(using non-HTC headphones) and sometimes it starts dialing the last dialled number from the call history list.
What I am doing now to fix it is calling myself after all phone conversations (
I hope there will be a hotfix or something because that is really annoying.
I've had this problem occur with headphones and without. I walk regularly and use the HD2 to listen to music. Over the last 6 months it's dialed people randomly on maybe a dozen occasions. Once it starts doing it it will continue to attempt redialing until a reset.
Today however I had no headphones on, the phone was in my back pocket, and it dialed my nephew who happened to be standing right beside me. He said it was me who had phoned him, so I checked my phone and it was in the process of dialing another person entirely.
Extraordinarily annoying.
These occurred on stock rom, and more recently Energy.
From what I've read in this thread, people are describing two problems, both of which I've experienced.
Firstly, I have a non-htc charger that I have discovered causes random points of the touchscreen to act as though they have been touched. Basically, if I plug in to this charger with the phone on I can watch the screen go crazy as though someone is randomly touching and swiping it. I think this is the kind of problem people would be having if the phone calls randomly when on a charger or cradle.
Secondly, I have found that when headphones get plugged in they sometimes trigger hardware button presses. The most common problem here being that it calls the last dialled number when I plug in headphones. I've had the problem intermittently with anything I plug into the headphone jack, but some things are more likely to trigger it than others. For example, a battery-operated FM transmitter I use causes lots of problems, unpowered headphones cause only a few. My suspicion is that small voltages shorting across contacts in the headphone port as the plug is inserted mimic the functions of the HTC headphone control buttons. This might make problems more likely when there are sources of static electricity around your headphone wires, or when you plug in something powered.

Sound on my galaxy note 2 is muted

I just bought the device yesterday new, and from the first use i had a weird issue, the sound is muted, all sounds , music play, calls with speakers on and screen sound, sometimes it works and sometimes not, when i plug the headset i can hear everything
Any solution ? i won't wast my time to go the warranty, is it software or hardware issue ? i did factory reset and still the issue come back
Seems much like software issue, have you downloaded and installed latest N7100 firmware? With odin you can do it "officially" without losing warranty.
Sent from my GT-N7100 using xda premium
I will do it hopefully it solve the problem
i did it and told me PASS, but after booting up the device i found the same background and all my settings still there like nothing happened , and now the the all mobile sounds are gone forever even with restart not working
Please guy i need a solution !!!
Still no one to help ?!!! where's the experts ... can anyone at least tell me for sure is it software or hardware issue ? and the warranty can detect that issue ? cause sometimes the sound working fine for hours
tantan911 said:
Still no one to help ?!!! where's the experts ... can anyone at least tell me for sure is it software or hardware issue ? and the warranty can detect that issue ? cause sometimes the sound working fine for hours
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Click to collapse
Wow, this stinks. If it were my brand-spanking new phone, I'd return it. It almost sounds like a solder issue. My Note 2 has a very loud speaker with excellent quality (nice bass) while listening to podcasts. When on a call using the earpiece, it's actually too loud. I haven't figured out how to turn it down yet, not a critical issue.
Do you get sound at the Samsung logo when you restart the phone? If not, it's a hardware fault and exchange it.
mi7chy said:
Do you get sound at the Samsung logo when you restart the phone? If not, it's a hardware fault and exchange it.
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Click to collapse
The weird thing , sometimes the sound of Samsung logo working at the start up and sometimes not ... when i just got the device and start to unbox it and turn it on .. it didn't make a logo sound .. but later sometimes it does !!!
i gave it to Samsung today and they told me it will take 5 days .. they will make new software format and then check the hardware . i hope they detect the problem cause sometimes it works fine for hour and the sound disable just happen for minutes !!
Any Ideas ?
Thanks for reply
Also, go into the dialer, type in *#0*# and go to the Speaker to see if it works.
I went to the warranty and they told me it will take 5 days for troubleshooting, they said first we are going to install new software then you will have 48 hours for testing, if the problem persist they will change it for me , i don't know if they can discover it, Also here's some link for some users have the same issue :
http://www.askmefast.com/Sound_on_my_galaxy_note_is_muted_without_my_setting_it_why-qna3532721.html
http://www.askmefast.com/No_sound_on_my_Galaxy_note_appears_to_be_muted-qna3527305.html
http://www.askmefast.com/Galaxy_note_turn_mute_automatically-qna2745005.html
http://www.askmefast.com/My_Galaxy_...len_did_not_have_this_problem-qna3975985.html
Thanks
I received it from Samsung Maintenance and they implemented new software installation and told me the problem solved, anyway i took it and just going to my car the issue happened again, i back to them they told me they will troubleshoot it again !!! to be sure that the problem persist !!! WTF
Any ideas will be appreciated
tantan911 said:
Any ideas will be appreciated
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Click to collapse
try pressing on the main speaker, the point of contacts of most phone speakers are just behind or sides of the actual speakers just to rule out loose contact. also try to master reset if it doesn't work try reinstalling the rom to rule out software problem. Otherwise, I would return it for a replacement. Good luck.
Edit:
If pressing on the speaker temporarily solves the problem, I would still ask for replacement.
nm8 said:
try pressing on the main speaker, the point of contacts of most phone speakers are just behind or sides of the actual speakers just to rule out loose contact. also try to master reset if it doesn't work try reinstalling the rom to rule out software problem. Otherwise, I would return it for a replacement. Good luck.
Edit:
If pressing on the speaker temporarily solves the problem, I would still ask for replacement.
Click to expand...
Click to collapse
I already asked for replacement but 5 days passed and they still trying to troubleshoot it before going to replace ... damn idiots !!!
Anyway , so you saying it's mostly a hardware issue , right ?
Thanks for your support
Did they get this issue fixed for you? Mine is doing basically the same thing, but only the media volume, it gets muted randomly and I can't adjust it, so I reset the phone and then it works.....any ideas???
tantan911 said:
Any ideas will be appreciated
Click to expand...
Click to collapse
my galaxy s3 get a issue like ur problem (( at now i have GalaxyNote2))
after 1 months work with GS3 sounds gone randomly, i flashed my cell with every rom costume and official but no success some nighte when i work with my s3 without sound i hear badly noise from speakers and i turn off my cell and phone gs3 dead complletly
i do everything for recover my cell and i found way to turning on my phone with sound !!! i must warming galaxy s3 to work perfectly when gs3 get cold at first sound gone and second complletly dead
iam so confused on this issue and i forget my s3 and bought galaxy note 2

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