Gap in screen - build quality - Hero, G2 Touch General

Just got the Hero today. I noticed there is a slight gap where the screen meets the casing.It just about doesn't meet the top, infact I can just about see a component through it. Is yours like that?

Same here.. I can see a bronze looking component to the right of the speaker vent

thats it! Maybe there are all like that. Bit worried its going to be a problem with dust in the screen. Bit naff for a 400 quid phone. Great otherwise. Worth sending back for a replacement? what do you think?

The one I had seemed to have a 'dimple' by the power symbol. As if dust had got under the final finish, another iffy build issue methinks.

Are all yours Orange network branded ones? I've got the white unlocked one and its absolutly fine.

Could somebody post some pictures of these gaps? That's very concerning

A portion of the Hero's on Orange do have that gap, I've noticed. Thanks for making this topic, it will help if it happens again. As it's a customer affecting issue which will cause returns.

Thanks Acelister,
Not seen a post of yours since the Touch HD release
Mine has that gap at the top where the screen meets the casing - its not bothered me until now and the pocket dust is building up. I'll check the white hero tomorrow and see the difference, if so different I will return the device as I am still within the 7 days as I received my device last wednesday.
I'll post an image tomorrow when back in the office.

Noticed it on my T-Mobile one on day one, yesterday. Massive bit of dust stuck in the gap. Managed to get it out, but when you think that most cases are gonna be less effective cos of the chin, this could be a big deal :-(
I think mine will be getting 7'dayed.
The gap ain't the only reason
Kev

What are the other reasons?
Remember its 7 Working days excluding the day of delivery don't let them tell you otherwise as some try it on

i cant see a gap anywhere ...lol where am i supposed to be looking ....mines on orange

what !!!
the same problem on htc diamond 2 that dust inside the display screen !
what wrong with HTC

Aqrab said:
what !!!
the same problem on htc diamond 2 that dust inside the display screen !
what wrong with HTC
Click to expand...
Click to collapse
Its also on the Touch Pro 2. Maybe they have opened a new warehouse for manufacturing in a dusty place?

menov321 said:
i cant see a gap anywhere ...lol where am i supposed to be looking ....mines on orange
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Click to collapse
between your ears
Seriously, between the HTC logo and the ear piece

Mine doesn't have a gap any larger at the top than any of the other edges.
I'm using a black T-Mobile Hero - given the "custom" colours, it makes me wonder if there is an issue here with specific colours.
Regards,
Dave

foxmeister said:
Mine doesn't have a gap any larger at the top than any of the other edges.
I'm using a black T-Mobile Hero - given the "custom" colours, it makes me wonder if there is an issue here with specific colours.
Regards,
Dave
Click to expand...
Click to collapse
Good point... Is it just the white models then? mine is white and i can see a lovery copper looking componenet through the gap.

mwatson said:
Good point... Is it just the white models then? mine is white and i can see a lovery copper looking componenet through the gap.
Click to expand...
Click to collapse
Mine is white and I can't see anything

foxmeister said:
Mine doesn't have a gap any larger at the top than any of the other edges.
Click to expand...
Click to collapse
Same here....the gap seems equal on all sides. Some pictures would be helpful to see what it looks like.
Mines is the graphite version from Orange.

fl4r3 said:
Same here....the gap seems equal on all sides. Some pictures would be helpful to see what it looks like.
Mines is the graphite version from Orange.
Click to expand...
Click to collapse
You have a good one. When you look at the handset straight-on, you can see a gap that isn't fully filled with the rubber stuff. In that you can see two or three copper squares. I thought it was maybe just with the Graphite version, but if it's on the White version too, then it's obviously a build issue. The tolerances must be set wrong on the machines.

Acelister said:
You have a good one. When you look at the handset straight-on, you can see a gap that isn't fully filled with the rubber stuff. In that you can see two or three copper squares. I thought it was maybe just with the Graphite version, but if it's on the White version too, then it's obviously a build issue. The tolerances must be set wrong on the machines.
Click to expand...
Click to collapse
Guess I am lucky
Mind you, if I look EXTREMELY closely at the rubber gap on the top part of the screen, I can just about see some copper part shine in the light on the left. But the gap is extremely small and you have to really look for it to reflect the light. The phones with the gap probably do have tolerance issues on the machines since some have it and some don't.

Related

Brighter 'lines' appeared on LCD.

I've noticed this evening that my XDA mini s has developed what appear to be 3 small 'lines' on the LCD (not on the top of the screen), about the size of the tip of my stylus, on the left hand side of the screen, more or less in line with the left hand speaker grill. They appear lighter than the rest of the LCD.
They aren't really noticeable until viewed on a plain dark background, but I'm sure they weren't there on day one....
Anyone else had this problem?
Si.
Sounds like a warranty issue ...
At the moment, they are bearable - after all, it's not going to remain pristine....
Si.
Burnt in images?
I've taken a closer look....
It appears that what I can see - very faintly, are burnt in images of the today screen Icons.....
WTF - on a two week old LCD?
Si.
Re: Burnt in images?
devros said:
WTF - on a two week old LCD?
Click to expand...
Click to collapse
These devices aren't hand-made. When the production robots are on bad mood you get fault device that's why companies offer warranty in the first place.
But is it possible to burn-in these screens? Anyone know about this?
Joe

Pebble Blue back cover (Samsung changed the colour)

I know there was a thread about this before but I cant seem to find it. I also think there were no comparison pictures either
First of all I have two phones because the first one I bought had a fault with the glass.
The shiny one is from the faulty phone and the darker one is my new one.
Which one do you think looks better?
PS: If you see it in real life its not as noticeable as in the pictures.. but you can still easily see it. The darker one looks more purple/ black and the shiny one looks like more of a shaded mirror.
Also the shape at the bottom of the shiny one is from a back cover protector. I took it off but the muck/ dirt was still on there..
RedBlueGreen said:
I know there was a thread about this before but I cant seem to find it. I also think there were no comparison pictures either
First of all I have two phones because the first one I bought had a fault with the glass.
The shiny one is from the faulty phone and the darker one is my new one.
Which one do you think looks better?
PS: If you see it in real life its not as noticeable as in the pictures.. but you can still easily see it. The darker one looks more purple/ black and the shiny one looks like more of a shaded mirror.
Also the shape at the bottom of the shiny one is from a back cover protector. I took it off but the muck/ dirt was still on there..
Click to expand...
Click to collapse
I think I saw another thread on this but it was an international and a sprint version. Interesting though..
graffixnyc said:
I think I saw another thread on this but it was an international and a sprint version. Interesting though..
Click to expand...
Click to collapse
Oh yeah... these are both international versions bought from amazon UK.
Me and two friends have the pebble blue bought on the same day and they are different shades to them.
If you ask me samsung screwed by changing color.....i was happy about back as well when i heard sammy changed color to more serious one, bit now when i got it i realised that front looks so much cooler despite its purple color in light
Sent from my GT-I9300 using xda app-developers app
Just noticed the front is a different shade too.
It's not as noticeable as the back though.
I like the mirrored back.
So I kept the new back cover instead of the old one.
My phone looks black from a distance.
Great cover i like it

What to check when you get the new Nexus 4 in hand?

I can finally leave limbo and get it in hand tomorrow.
And I heard so many "issues" about the phone,
so before I unlock bootloader and flash thing.
I wanna check the phone completely before risking the warranty
So what is the common "issues" right now?
What I know is:
1. Phone rattle
2. Yellow tint / Too warm display / Dead pixels
3. Buzzing sound
and what else?
Thanks
Appearantly "issue" number 2 (Yellow Tint) is only experienced if you update (OTA) once you receive your nexus. If you don't update you won't experience the yellow tint "issue".
A static noise when in a call, if the phone is super close to your ear you can hear it.
overhauling said:
Appearantly "issue" number 2 (Yellow Tint) is only experienced if you update (OTA) once you receive your nexus. If you don't update you won't experience the yellow tint "issue".
Click to expand...
Click to collapse
It went from glue to software?
Hmmm, some people complain about the bottom of their device creaking. Like where the screws/usb port/microphone are. Mine does, but its only if I push on it. Holding it normally, there is no issue.
SefEXE said:
It went from glue to software?
Click to expand...
Click to collapse
I'm sorry, not yellow tint. I meant the washed out colors issue (warm display). My bad!
overhauling said:
I'm sorry, not yellow tint. I meant the washed out colors issue (warm display). My bad!
Click to expand...
Click to collapse
Still has nothing to do with software
AshtonTS said:
Still has nothing to do with software
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Click to collapse
I would've said the same thing before seeing this:
tinky1 said:
http://db.tt/OQyLPrP8
Left - pre ota, right - Post ota. After quadrant they are in reverse. Forget about clarity, just look at the colours. Shot handheld with dslr, so a bit shaky.
Here's your proof that you can see with your eyes that it is ota.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?p=34652585#post34652585
overhauling said:
I would've said the same thing before seeing this:
http://forum.xda-developers.com/showthread.php?p=34652585#post34652585
Click to expand...
Click to collapse
That doesn't even make sense.. I guess they changed the color calibrations in the OTA? Well whatever I just hope and pray that my nexus 4 doesn't have any of these issues.
Don't worry about the color too much. If it could be changed by an OTA then devs will come up with the perfect colors. Think Galaxy Nexus.
There is a small rattle around the camera area if you shake it. Honestly I don't find that a problem since I'm not shaking it constantly.
The buzzing in the earphone/headphone is a bigger problem but not annoying to me. I can't hear it when in calls or listening to music. It's only very pronounced when there is no sound coming out.
I still hope Google itself can have a better tune in the color temp.
About the yellow tint (dots), is it common or just a rare case?
Most likely a rare case, my phone currently has no issues with yellow spots on the screen
what about bleeding sceen i seen 2 spot on top of the screen when in dark room just reminded me of LG G2X.
overhauling said:
I'm sorry, not yellow tint. I meant the washed out colors issue (warm display). My bad!
Click to expand...
Click to collapse
This is software, kernels are always able to adjust the color balancing and saturation etc once more custom kernels come out this problem will be addressed/fixed.
wngmv said:
There is a small rattle around the camera area if you shake it. Honestly I don't find that a problem since I'm not shaking it constantly.
Click to expand...
Click to collapse
I've actually experienced this with every smartphone I've owned (Incredible, Droid Razr Maxx, HTC One X, Galaxy Nexus... jeez I've bought a lot of phones). The nexus 4 is no worse than any others.
chiensibut said:
what about bleeding sceen i seen 2 spot on top of the screen when in dark room just reminded me of LG G2X.
Click to expand...
Click to collapse
You'll get that with any LCD really... if it's really bad you might want to see if they'll exchange it, otherwise there's a chance it will be worse if you get it replaced.
raptir said:
I've actually experienced this with every smartphone I've owned (Incredible, Droid Razr Maxx, HTC One X, Galaxy Nexus... jeez I've bought a lot of phones). The nexus 4 is no worse than any others.
You'll get that with any LCD really... if it's really bad you might want to see if they'll exchange it, otherwise there's a chance it will be worse if you get it replaced.
Click to expand...
Click to collapse
Do you have any on your screen??
Sent from my Nexus 4 using xda app-developers app
After using for 2 days,
I finally notice yellow spot on the bottom left corner.
Also, the screen of the upper part is whiter than the bottom part.
I noticed this after I applied screen protector, damn....
chiensibut said:
Do you have any on your screen??
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Yeah, two small areas on the top of the screen where it just looks lighter than the rest. Not bad compared to most LCDs I've used.
Emama said:
After using for 2 days,
I finally notice yellow spot on the bottom left corner.
Also, the screen of the upper part is whiter than the bottom part.
I noticed this after I applied screen protector, damn....
Click to expand...
Click to collapse
I actually had the same issue with two different One X's. The top of the screen was a little whiter while the bottom was a little yellower.
raptir said:
Yeah, two small areas on the top of the screen where it just looks lighter than the rest. Not bad compared to most LCDs I've used.
I actually had the same issue with two different One X's. The top of the screen was a little whiter while the bottom was a little yellower.
Click to expand...
Click to collapse
Ya, i notice the whiter color in the second I turned it on.
I am okay with it. That's why I put my SP on it.
But the yellow spot is not...
So I just called for a replacement.
Dang...need to get one SP again
Another thing ( quite obvious ) are admittedly rare [ saw one user in reddit mentioning this] dust under the screen or noticeable dead pixels .
Also check to make sure there are no "bulges" around the sides of the phone where the black backing meets the front bezel. I have a small bulge near the bottom right side of the phone that looks like a little clip failed to engage. I have tried pushing it in to sit flush but it does nothing. I wasn't going to do anything about it since it's not that big of a deal but I called Play support and told the rep the issue. He said he has had a few reports of this problem and recommended an RMA. So I have a new one on the way.
Check this thread for pics of it happening to another guy:
http://forum.xda-developers.com/showthread.php?t=2015676&page=2

White version dirty?

Not sure if it's just my eyes decieving me but any users with the white phone feel that the sides are becoming a lil bit yellowy?
I know the phone isn't pure white, but I don't think the phone itself should change colour with the material used?! :silly:
I use a case too, & I also mean the part that's around the middle glass strips which seem 'drity'?
This is a little knowledge of what my brother taught me raw materials regarding of white paint since he is production manager of our family business manufacturer of paint. It may apply possible in xperia z. There are two version one is pearly white and bluish white. Bluish white is more better and really expensive due to for prolong years of used and wear and tear its white is likely white but not as new. But the pearly white after long year's exposed white will become dirty white. For me, it is inevitable for the white version of xperia z.
Sent from my C6603 using xda app-developers app
styxter said:
This is a little knowledge of what my brother taught me raw materials regarding of white paint since he is production manager of our family business manufacturer of paint. It may apply possible in xperia z. There are two version one is pearly white and bluish white. Bluish white is more better and really expensive due to for prolong years of used and wear and tear its white is likely white but not as new. But the pearly white after long year's exposed white will become dirty white. For me, it is inevitable for the white version of xperia z.
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
Thanks for the info, that's a shame because it's a very nice looking phone
I would have thought the case would protect it from getting dirty quickly too
SalamiQueen said:
Thanks for the info, that's a shame because it's a very nice looking phone
I would have thought the case would protect it from getting dirty quickly too
Click to expand...
Click to collapse
If anything a case will be more likely to speed up the process, especially plastic/rubber cases, the chemicals in them are rather reactive with paints. Typically, it shouldn't tarnish that fast, try using some natural non-abrasive cleaning products to bring the white back a bit. White especially will look dirty from just general sweat and mucky fingers. Hope this helps.
wright_ac said:
If anything a case will be more likely to speed up the process, especially plastic/rubber cases, the chemicals in them are rather reactive with paints. Typically, it shouldn't tarnish that fast, try using some natural non-abrasive cleaning products to bring the white back a bit. White especially will look dirty from just general sweat and mucky fingers. Hope this helps.
Click to expand...
Click to collapse
Yeah mine is tpu case, the case is white too & the corners have become very mucky already.
I do have a plastic one but find it's not as good when protecting the phone. What form of cleaning products do you recommend that is safe & worth a try? Like I said, it could just be my eyes & the phone was already that colour Just wanted to see if anyone else felt the same?
Mine still is nice and white
krabappel2548 said:
Mine still is nice and white
Click to expand...
Click to collapse
What's your secret? :victory:
SalamiQueen said:
What's your secret? :victory:
Click to expand...
Click to collapse
My is perfect white too...then again i use casemate tough case ^^
My sides are still white, though the back has turned grey, but thats just the cover. The phone itself is still white
good thing mine is purple
Ok maybe mine is still 'white' but I just am getting paranoid & think it's slightly yellow when that's the original colour!
Thanks for everybody's input
SalamiQueen said:
Ok maybe mine is still 'white' but I just am getting paranoid & think it's slightly yellow when that's the original colour!
Thanks for everybody's input
Click to expand...
Click to collapse
Interesting, I have had my phone since it first came out, and it is nice and white still, have never cleaned it nor have I used any cases.
SalamiQueen said:
Ok maybe mine is still 'white' but I just am getting paranoid & think it's slightly yellow when that's the original colour!
Thanks for everybody's input
Click to expand...
Click to collapse
Maybe you put lot of makeup on your face
Sent from my C6603 using xda premium
ANY white surface will yellow over time. It is inevitable, except if you use your phone in a presurized bag and in absolute darkness where UV radiation will not affect it.
purple ones seems won't have this trouble
nah...
any color will get dirty..
even my black one...
gm007 said:
Maybe you put lot of makeup on your face
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
Haha I rarely wear make up actually - you saying I am ugly? :angel:
I have come to the conclusion that it's not dirty, prob just my imagination & the lighting I am in to look at it isn't the best. But I think it prob has faded slightly also

Misaligned screen

So I have the edge since the 11th now. And every time I have the feeling that the screen is centered to the right side, I notice it extra with a case. As the area between the bezel and the screen is larger on the left side.
This afternoon I looked with an magnifying glass and indeed saw that this was indeed the situation. It is about 0.1 mm or so but oh so annoying. Luckily I can exchange it, however there will be only phones I stock around the 30th. Keeping mine thill then.
Are there others with the same issue?
The attached version is not my phone, but just an example to explain.
To better understand what i mean I attached a picture. I have the black version but you could see it as the black line on the right side of the phone is thinner than on de left, so the screen is essentially to far to the right..
not the best picture for judging...
But I know what you are talking, I have seen a few devices now and all of them were different in terms of screen quality and alignment!
for me, the worst problem is the uneven contrast (darker sides) on most of the screens. i own 3 devices now and all of them have display flaws. two suffer from a yellow tint when tilting, the other screen has a slightly darker left side... :|
TML1504 said:
not the best picture for judging...
But I know what you are talking, I have seen a few devices now and all of them were different in terms of screen quality and alignment!
for me, the worst problem is the uneven contrast (darker sides) on most of the screens. i own 3 devices now and all of them have display flaws. two suffer from a yellow tint when tilting, the other screen has a slightly darker left side... :|
Click to expand...
Click to collapse
I know. When my S6 comes back from warranty repairs I will try to make a picture. The S5 I have laying around can't focus clearly enough.
Well I hope I won't have a replacement with tint issues or such. Because my screen is, aside of the alignment, pretty perfect. Maybe I'm a bit nitpicky but I think that's justified with these kind of price tags.
I still have till the 30th to get used to it or exchange it. An order for a replacement has been made.
People complain about issues of screen color when tilting the device.. When are u ever tilting the device? U should be looking at it dead on anyways.
Honestly I don't see anything from ur picture, maybe ur just crazy.. If it is a little little misaligned who cares.. It's the curve part anyways..
Sent from my XT1575 using Tapatalk
StreetkillnHD said:
People complain about issues of screen color when tilting the device.. When are u ever tilting the device? U should be looking at it dead on anyways.
Honestly I don't see anything from ur picture, maybe ur just crazy.. If it is a little little misaligned who cares.. It's the curve part anyways..
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
The picture I used is just to explain what i mean with the black lines on my phone. Imagine that picture with no black line on the right of the phone, so the screen blends in with the white. And a bigger black line on the left.
That's what i have, but my phone is black so i cant put it on a picture to explain it.
I can really only tell in a dark room, but there is ever-so-slight light leakage where the glass meets the metal on the bottom of my S7 Edge. I see the slight leakage on the bottom-left and bottom-right. Doesn't bother me much, maybe a little, but my experience with smartphones is you'll be lucky to find one with absolutely flawless everything including screen alignment. It's often not worth exchanging for a new one, which may have other issues. Plus there's the whole issue of setting the phone up from scratch again. My device seems to be working fine (this is my 5th day with it) so far, so I won't be exchanging it.
After reading this thread I checked mine and its is misaligned like you described. I then went to Samsung and they checked and said that its normal. Now that I see it, its driving me crazy.
Sent from my SM-G935F using Tapatalk
Same
Same **** with me. My screen is also misaligned and its driving me nuts with this phone price i dont know what to do about it. I have s7 edge btw same **** all over with the s6edge. I really didnt notice it when using the phone. I noticed it when im checking out the phone looking how pretty it is then when i turned on the screen i noticed that the left side of my screen has a thinner black bezel and when i look on the right it has a little bitty gap.

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