Please HELP!! - Touch HD General

Hi Guys,
My touch screen and LCD screen NOt working! Phone Switches ON and comes to standby mode. (i hear all the booting dings and dong melodies)
I neeed to take a backup of my device. to do so i thought i'll use my mobiler and see the phone screen through the PC! unfortunately the last time i used i used the phone as the 'storage device' option. so every time i connec the phone to the pc windows open up my phone's storage card.
Is there a possibility i can change this back to active sync without using the phone's screen.
Or are there any other suggestions for me to take a full backup??

This might be overly complicated but all I can think of at the moment is to write a mortscript or something similar, stick on on your SD card and create an autorun on the card to run the script when it's inserted. The script could change the registry key associated with activesync/usb storage when the device is connected.
Yagetme?

You might be able to get it to work if you do a hard reset or perhaps flash another rom, as if I remember correctly, the default connection setting is set to Activesync.
However, if you're planning to solve the touchscreen, LCD problem, try to flash another rom. If that doesn't work, maybe it's a ribbon connection problem? I had a problem similar to this on my Diamond.

well, atm i see alot of ppl haveing problem with the display, dunno why this happens but it does.
my display turns black sometimes, to get it back working i turn out the battery for 10 seks, put it in again, and try to turn device on till it works. i will bring it to the service.
a hardreset won't help u, because ur data will be lost after hard reset.

Related

White screen - NOT FROM FLASHING!

Hey guys,
ActiveSync wasn't finding my phone last night, so I soft reset it. When it started up, it's stuck on white screen (where the blue, windows mobile screen should be). ActiveSync cannot see the phone at all.
I've read the post: http://wiki.xda-developers.com/index.php?pagename=Hermes_Unbrick
I've put it into bootloader menu (SPL 1.09) and connecting the USB cable changes "serial" to "USB"
Windows XP finds "HTC USB Sync" device and ActiveSync's wheels start turning.
A few seconds later, ActiveSync stops wokring, saying the device can't connect.
All I want is to recover my SMSs, the rest I don't care.
Is there a way to connect to the phone's files in 'HTC USB Sync' (bootloader) mode??
*crosses fingers*please say yes, please say yes*
All the best,
Dax.
i have the same problem!
I managed to upgrade to 1.09 while stuck in this white screen... is there any fix to the white screen?
The other forum post didnt work, tried the battery off for 20mins, the usb plugged in with no battery (phone doesnt even turn on this way)
none work
please help you brainy guys
Have you tried to flash from SD card... There is a guide i WIKI.
yeah, I had to hard reset and lose my data
i also have the white screen. it just died one day, at the time i didnt even know about roms and i'd never heard of this site.
any help getting it mended would be well appreciated.
Hi Toppy,
Try pulling battery out, other than that, only thing to do is a hard reset.
Sorry
Details for a hard-reset should be easy to find on this board.
Great reason to backup frequently.
(I use PIMBackup 2.5 everynight at 4am and sbp backup twice a week at 4:30am)
a blank screen
heyy guys i have the same problem with my screen, i bought a new one in ebay, after installed the new screen, i turned on the phone, the screen works fine, but when i turned off the phone and change the sim card, then when i turned on the phone again the screen was in blank!!!
guys if you can help my please i will aprecite it!!! i cant live without a touch screen
Creation magic,
Did you follow my suggestions?
My phone gives me white screen every now and then when I reset it. I simply reset again and it's fine.
Seems to occur more frequently the longer I leave the phone without total formatting. (It's Windows - it needs ocassional formatting)
about my white screen
when i turn off the phone and turn on again my screen appears in blank but when i did a hard reset my screen works fine!! i don't really understand my htc 8525 hahaha he is crazy and the call button and end call button doesn't work.
thanks
thanks guys for help me and everyone here in this forum!!!
you're a real brainy guys

Blank / White screen but everything else works

After upgrading to WM6, every works perfectly. But then, it seemed randomly, the display is blank/ all white, but I can the phone is still functioning, because i can tap on the screen and get the tap sound. Soft reset and hard reset doesn't work. I'm doing the hard reset blindingly since the display is showing nothing, guessing the key push (i pressed record-camera 3x then mail button). I'm pretty sure it did the reset because after about 30 secs I get the beep that comes on when the screen is showing Tap to setup your device.
I figured it might be a loose lcd cable, but if go into the bootloader, power+record+reset. The display works fine! Showing Serial V 2.07.
I took apart the BA anyways and made sure the lcd cable is firmly attached. It didn't work.
Sometimes the phone would go back to normal randomly, or if I let the backup battery drain, but not always. When it goes back to normal, the clock is always reset to 2004 12:00 AM.
Can anyone help me? Is it possible to have a loose LCD connector which won't be able to show normal display, but can show the bootloader normally? Or is it caused by something else?
Here are other things about my BA that may or may not be related to the problem:
-Can't use DOC_Repart to resize storage, I'm getting the FL_IOCTL_FORMAT_PHYSICAL_DRIVE failed as described here http://forum.xda-developers.com/showthread.php?t=255585
-When upgrading the upgrade program can't detect my current OS version (showing blank under "Your device is about to be update from:"), but otherwise the upgrade works fine.
-I tried Helmi R0, PDA Viet , and xplode's 6.00 roms. They all give me the same problem
Thanks.
I am also experiencing the same issue... currently phone is at white scren, but using My Mobiler i can see my desktop and see that the phone is fully functional, just white screen so cant use...
Mine too. I can see the display working perfectly using SOTI pocket controller pro. So the phone seems to be functioning except for some reason the screen is showing all white screen.
cubangt, are using an extended battery or the standard battery that comes with the phone?
Have you tried flashing with a different rom??
Sorry, I fear my message won't be useful at all for you, but I'll post it just for the record. I hope you can find the solution to your problem anyway!
My BA now can't show anything but a white screen because of what I think is damage to the screen cable (while sliding the display the backlight goes on and off...).
But the cable is not loosely connected, it is sort of strongly bent at one point, and maybe some contacts got kind of cut. Now it does not work anymore, but some time ago switching it off and the on again used to do the trick: the display would be readable again (even though with annoying colours, stripes and so on). I don't think this is your case, but I'd like to warn the newbies like myself that they should care not to lose any piece while changing the LCD on their BA: I think I probably forgot about some sort of protection which could avoid damages to the cable in its movement.
As for the missing version number when upgrading, the same has always happened to me.. I think.
Ok, sorry for my English, I would have had some troubles with exposing these few silly things even in my mother tongue... bye... and good luck.
I tried 3 different WM6 roms. And if I remembered correctly this also problem also occurred for a brief while I downgraded to WM2003SE while trying to resize the storage(which failed).
Yeah I'm not sure if mine is a hardware problem, since I can always go into the bootloader and the display works fine there.
I have new info to add though. I found out I can reliably get rid of the problem by draining the backup battery. Now I have a new question, since draining the battery takes a while, is there a way to reset the phone as if the backup battery is emptied (and return my display to normal)? If I can find a way to simulate this, then I can actually use my phone again, even if I have to do this once a day.
Obviously soft reset doesn't work. And I don't wanna do a hard reset either. Maybe the experts here now what kind of data is reset when all batteries are completely drained.
Thanks for the help
hmmmm
quick thinking.....i was working on my phone tonight and came across this thread.....if not grounded properly it could be that you statically fried a component in the process?

my HD froze, hard reset not working

Hi all, first time poster long time browser I checked the wiki and did a search but couldn't find a similar post. Here goes..
Yesterday i tried to connect to this protected wifi at a coffeeshop, but my HD did not manage to connect even after entering the network password. In the end it froze. The home screen was showing, i could feel the vib when pressing the screen, but no action happened. I did a soft reset, but that didnt make a difference... nothing working still, while it is still trying to connect to wifi.
Then I first did one hard reset. I managed to get to the screen where i am asked to touch the screen in order to configure the device. While i could feel the vib, nothing happened. I did a second hard reset, ended up at the same screen, but this time there is no vib when pressing the screen... and still nothing is happening. Same situation when doing a third hard reset.
I am lost for ideas.... Have anyone of you ever experienced something similar and what did you do to resolve it? Or have anyone any suggestions as to what I should try next??
Very bad dude,
what you can do (i dont know if this will work).....Flash your original rom again. it is a kind of a hard reset, but maybe this will work.
can you boot to boatloader (three color screen), and see the text USB when connected to pc?
Hi Kadir,
thanks for your answer.
I am trying to flash my rom using the excellent tool Hard-SPL package from OliNex, but to no avail.... i keep getting error message 202 meaning that it can't connect with the device...
This may sound obvious, but just in case... have you tried to remove the battery when the device is turned off? Is the only way to ensure you are fully turning it off, in case you have some kind of 'static' acting up. I had a similar issue on a PDA and also in my notebook, and was solved by removing battery.
hi,
thanks for the advice. I wish this was all it took, but alas no, i am not that lucky. I am starting to think this is a hardware issue....
can you see the 3 color screen?(when phone is off push power on + volume down button and keep volume down pushed).
if yes can you see it you are now in the bootloader. just chech if you see text usb, this means its connected.
and then flash, no 202 anymore.
do not use hard spl if you want HTC to repair your phone(warranty issue)
Don't you have to disable USB connection in ActiveSync too? Or was that just me?
I found the Flash program killed active sync anyway, but you're right all the guides say to disable it.

Touch Screen not working HELP!!!

Two days ago my phone started to freeze up and the touch screen wouldn't work sometimes. Yesterday the phone froze so I pressed the reset button and when it turned back on the touch screen stop working for good. So I decided to do a master reset hoping it will work again, and now Im stuck on the windows mobile screen (green) and it says "tap the screen to set your windows mobile based device" but my touch screen doesn't work. Don't no what to do, the phone is stuck on this screen, please help!
this happened to me the other day. it was because of a program i had installed. all i had to do is uninstall the program and soft-reset. you shouldnt have master resetted. now you have to reflash your phone. what service and phone do you have? check the other posts for your oem rom. if you cant find it i'll help you with reflashing. good luck.
could b an easy fix wen it happened to me i was freakin i read somewere even the smallest thing between the screen and i dont a good word for it . were the srceen meets the phone one corner of my screen protecter was just between them the smallest peice in there took out my screen i anmost took it to get fixed im not saying u wont but make sure u clean the edges make sune theres nothing u in there first gl
Touch screen problem again
I have the same issue too, after hard-resetting the pda (HTC P4350) it is stuck on green screen with message " tap the screen to set up your windows mobile based device". The problem is touch screen of it is not working for quite a long time and because of this i have been using another p4350, but i think i am so careless and after dropping the second one into the water (it stayed only 3-4 seconds) its usb syncronization stopped to work, it can be charged but no data connection through usb cable (i have checked 3-4 different usb cables). Now i have a lot of information saved in the second one and i need to sync it with pc without using usb cable. I have planned to substitute pim.vol file of the first one with the second, then i will connect the first one to usb and finally sync. But this green screen really make me dissappointed.
Can anyone help me on this matter.
Thank you for all (at least for reading my problem)
sprogo said:
i have the same issue too, after hard-resetting the pda (htc p4350) it is stuck on green screen with message " tap the screen to set up your windows mobile based device". The problem is touch screen of it is not working for quite a long time and because of this i have been using another p4350, but i think i am so careless and after dropping the second one into the water (it stayed only 3-4 seconds) its usb syncronization stopped to work, it can be charged but no data connection through usb cable (i have checked 3-4 different usb cables). Now i have a lot of information saved in the second one and i need to sync it with pc without using usb cable. I have planned to substitute pim.vol file of the first one with the second, then i will connect the first one to usb and finally sync. But this green screen really make me dissappointed.
Can anyone help me on this matter.
Thank you for all (at least for reading my problem)
Click to expand...
Click to collapse
use the buttons to navigate to the screen alignment setting...[press the windows key, navigete to settings and click, scroll to bottom tab system, click on screen. Navigate to align screen and click, then use stylus to recalibrate. Hope it works.

[Q] Need help fixing phone.

Hi, a while a go my phone crashed, so i took out the battery and put it back in and started my phone up, but it would only load up to the HTC screen and then it would constantly loop at that screen. To my knowledge, it has never been rooted.
Its running SPL-3.03.0000
small update, tried to update it, to see if that would fix anything, but the update failed. Now it goes directly to the colored bar screen.
don't know for sure but it sounds to me like a motherboard issue.
Check all 3 battery pins contact well.
Also try using the reset button under battery door .
also try booting with sd & sim removed.
i've tried before with and without an sd, i haven't had a sim in it for a while. i used the reset button and it took me to the screen saying update failed.
What update error message exactly.
What model HD2 is it ? EU or TMOUS (t-mobile usa, red & green end/call keys)
TMOUS
System update failed. Please try again.
What ROM you try flashing ?
I would go to HD2 Wiki & use the links to download the original TMOUS ROM & try flashing it via PC & if keeps failing try sd card flash too.
For some reason, my phone won't show up as a removable drive on my computer. It connects to the computer because i hear the sound and it shows something i can eject, but it won't allow me to access the sd card on it.
Do you have windows activesync or WMDC on you computer ! if yes download the original TMOUS ROM for your HD2 then attach your hd2 via USB & run the ROM installer from computer & see if it can recognise your HD2 & attempt a ROM flash.
I expect failed flashes could of left it in more of a mess than was. I would remove SD card when trying flash & if need access sd card use card reader.
Ok, so i installed HSPL4 and that worked, and then i installed the official rom and it worked. Now my screen isn't responding to touch.
try doing hard reset & see what happens but expect you may need new digitizer if all else seems ok ... you can connect it to pc & use mymobiler which will create a window on the PC with image of HD2 screen display & can be controlled from pc which may be handy for checking all function of HD2 if digitizer completely dead.
so after a couple of days of not working, my touch screen finally worked for about 15minutes, and then stopped again. Would that be the digitizer or would it be the end call button problem?
Edit: So i think i found out a way to make my screen work. It all depends on the way i press the end call button that allows me to use the screen and not use it.
Probably still the digitizer as main flex runs close to end key so movement in this area tends to make or break connection in a failing digitizer ribbon ...
Would personally buy spare button board if do a digitizer as makes testing new assembly very easy before building it back together plus if old on faulty or broken during strip down you already got it & outlay for button board is $5 tops, Digitizer is around $15 .

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