Very bad T Mobile UK data performance with current radio - G1 General

All,
There seems to be an incompatability between the "current" G1 Radio ROM (62.50S.20.17H_2.22.19.26I) and T Mobile UK's network.
Even though this is the ROM they are rolling out to G1 users via OTA updates!
There are a number of issues including data connections that freeze and never re-connect without a phone reboot, incorrectly sticking to GSM in areas of good UMTS coverage, random disconnections from the data service, and a strange problem with the first SYN packet in most/all TCP sessions going "missing".
Combined with the ever-present problems with their packet shaping and web proxies and it's pretty grim.
TM UK are certainly aware of the problems unofficially - most of their (very good) UK-based support team tell people to lock their phones to GSM only, which does help a lot but is quite frustrating.
Anyone know whether there's a new radio coming that fixes this? Or a TM UK network fix? Or a better work-around?
Cheers

I am using an unlocked g1 on 3 in the UK and I am experiencing the same problems.
I was going to try downgrading the radio if possible but not tried it yet.....

I personally don't recomend a radio downgrade, especially if you have haykuro's spl. Instant brick

The previous radio doesn't work with cupcake.

I do have some speed issues in certain areas but I've not had any frozen connections that I couldn't fix by restarting the browser.. I actually assumed it was an issue with the hero browser, not the network.
I doubt there will be a radio update just for UK users. We are insignificant. As a Briton, you should know this by now.

I live in Carlisle, Cumbria and I have no problems with either 3G or GSM. Well, apart from the obvious lack of connectivity in Lake District
You can see my specs in the signature.

I am also a UK user, Im running a rooted phone with exactly the same setup as Karolis. Im not experiencing any issues either.

So if it's not the radio, it means that you either have hardware problems, or T-Mobile's coverage sucks in your area.

It is some sort of issue between the radio and TM UK- it was quite widely reported as being an issue when the Cupcake update was first rolled out, but things then went quiet. It could perhaps be regional, but it certainly isn't related to signal strength.
I'm aware of multiple people with the same issue .

Well, I guess some of us just got lucky while others not so much.
Did you try going to / calling T-Mobile?

Officially there is no problem - but they suggest you lock your G1 to GSM.

Related

Fido/Rogers Subcribers: Which Radio are you using?

I haven't experienced any problems with 1.40, 1.41 or 1.43
But I was just wondering which do you all prefer?
Please state subscriber.
ChiGGz said:
I haven't experienced any problems with 1.40, 1.41 or 1.43
But I was just wondering which do you all prefer?
Please state subscriber.
Click to expand...
Click to collapse
The official Rogers radio version is 1.42.00.00 (i.e. this is what is on the TyTN's that they are now selling). I am using 1.40.30.00 and it is working well for me. Did not bother trying 1.43.00.00 since many North American users appeared to be having problems with it, leading me to believe that it has been tweaked for European users.
John
johnburn said:
The official Rogers radio version is 1.42.00.00 (i.e. this is what is on the TyTN's that they are now selling). I am using 1.40.30.00 and it is working well for me. Did not bother trying 1.43.00.00 since many North American users appeared to be having problems with it, leading me to believe that it has been tweaked for European users.
John
Click to expand...
Click to collapse
I'm using 1.41.00.10 with no problems, though I am using it voice only (no data -- Rogers can go screw themselves with their ridiculous prices /rant off).
Are the majority of problems people having with different radios more on the voice or data side of things, or is that somewhat irrelevant?
I'm using 1.41 on Rogers. I don't use 3G often, mostly just EDGE and voice. Battery only gets me through a day, but besides that, I don't have any voice quality\dropped call issues, data is stable and fast, all is good.
dtx said:
I'm using 1.41 on Rogers. I don't use 3G often, mostly just EDGE and voice. Battery only gets me through a day, but besides that, I don't have any voice quality\dropped call issues, data is stable and fast, all is good.
Click to expand...
Click to collapse
I have had 1.43.00.00 since it was released, no issue's nor have I had any issues with 1.41 or 1.40.
Rogers doesn't seam to have the issues that some of the UK and US systems are having. My guess is that there are fewer providers in Canada and less radio traffic to compete with and more concentrated towers for many areas.
messaging not working now
had sucesssfully upgraded to latest rom by black shodow, with radio 1.43, now messaging is not working, is it bec of radio.
Could somebody kindly point me to the right direction regarding any Roger's roms? I've done a search but came up with nothing
I'm using 1.47 on Rogers w/BBConnect WM5. All seems good. However, my area doesn't have 3G so I don't know how it performs in that aspect.
not worth a change, really
I had original 1.42 for a while. it worked great- got 3g in toronto (even had it in Barrie for a day during testing.)
wifi was good, and battery life was as good as expected.
I'm currently running 1.47, and I don't really notice that much of a difference. 3g seems faster, and WiFi definitely is, but I also flashed a new Rom and updated the wifi drivers too. MMS also works, but to be fair, I never tried it before.
In all, not a huge difference.
Be sure to use Lurch's cab file for setting the Rogers APN/MMS setup info- it's flawless.
ChiGGz said:
I haven't experienced any problems with 1.40, 1.41 or 1.43
But I was just wondering which do you all prefer?
Please state subscriber.
Click to expand...
Click to collapse
I'm using 1.41.00.10 on Rogers network.
I use voice and data (BB Connect + VPN).
No problems.
1.43 on all 5 of our Hermes phones since it's release and had no problems in Toronto.
We use them heavily with Data and since we're in TO we get 3G signals in most places - and I'm very impressed with battery life.
I have experienced problems with 1.46 and 1.47 not being able to receive calls while the device is active, but only a handful of others on this forum have reported the same problems, so maybe I just got 5 bad in a row.
using 1.41 in Montreal (voice only, we know how much data cost in Canada), good reception, battery last long.
I am using 1.47 after usimg 1.43. anyone else think it eays the battery a lot quicker?.
Matt
I am in the GTA and have been using 1.43 since it was released with no issues with voice or data. I was going to switch to 1.47 until I read Aoshi_'s post....now I am debating it... .
SoftBank X01HT
I am using original Radio ROM (1.16.00.00) still did not flashed it...i just received the handset yesterday. So my question is: Why i can't get EDGE? I get only GPRS (since there is no 3G HSDPA here) I know we got EDGE coverage here and the specifications of the phone says EDGE class 10, Please would you tell me if i am not using the good radio version?
Answer: not sure, maybe it's from the ROM and it do not displays "E" even on EDGE network. Speed test proof: On Rogers GPRS/EDGE : 100 kilobits/sec (It's EDGE even indicates "G")
1.51.00.10
http://forum.xda-developers.com/showthread.php?t=323957
*Fido/Roger
**so far been using 2 days
Battery seems to drain quick compared to 1.38. Very notible once using GPRS/Edge/HSPDA [gprs data seems quicker]
Signal strength is odd. Cell phone shows full strength Tytn shows 2 bars.
- Tytn shows no signal (cell phone shows full) yet when I make a call it is ok
Dropped calls: 2 (in a good area for reception)
1.51.00.10
o Battery life is short
o Missed calls
o gprs - no issues - seemed quick
Swapped to 1.43.00.00
o Battery life about the same as 1.38.00.00
o No missed calls yet - no signal drops
o GPRS seems frozen at times - required to turn off/flightmode and reactivate.

Roaming weirdness with the Wing

I'll grant you that at least part of this is likely TMO USA's network, but here goes.
Frequently when I roam with the Wing, the connectivity of the device simply "weirds out". No SMS/MMS, Voice, data, etc. even after I return to a TMO service area. Soft reset fixes the issue always, sometimes going to flight mode and back will clear it.
Related issue, one that I also used to experience on the MDA and have only heard vague rumors about from others, is that frequently when roaming and continuing afterward, the pitch and speed of all system sounds on the Wing will go up by about a third (think cartoon mice), this affects all system sounds including voice command and media player, but NOT the voice in calls. Soft reset clears the issue.
Lastly, while travelling, I nearly always lose the ability to send SMS/MMS messages, even though I am in a TMO coverage area with good data and voice after a clean soft reset.
Device is a stock TMO Wing, TMO factory WM6 ROM (currently) with 6mb page pool set and working. Battery Status is only 3rd party app, NOT overclocking. Hard reset/clean build does not effect the issues noted, and as I said, I experienced them on the Wizard also (with various system and radio ROMs). I have also tried a couple of the TouchFlo ROM versions, no change to these issues.
It FEELS like a generic issue with the radio ROM or perhaps the radio hardware, but I don't have a lot of skill at that level.
Thought anyone? Anyone else having similar experiences?
Ken
Im having the same problem with my Wing. It will connect to ATT (Why?) and use their edge. Then when the phone reconnects to TMo it wont connect using their data like it is supposed to.
Ive updated the radio and im still having the same issue.
same radio issue..
well my wing is stock and unlocked and im having the same issues in guyana..it just wont connect as it should..i tried everything even upgrading the radio..
Here's a better one. Here in San Diego, my Navy base is about 30 miles form the Mexican border. I randomly get connected to Movistar (Mexican cell company) throughout the day. I found this out after a $400 phone bill that T-Mobile insisted was not their fault. I haven't crossed the border in 12 years. I selected the network manually for T-Mobile, but since doing that my signal strength is crappy. Helio is looking better every day.

HSDPA, will donate for help!!

Hi guys, i know this is a common problem amongst some of us, there are several threads discussing the connection drops but please there must be someone out there who knows something about it.
Basically with HSDPA enabled, the connection will last a random period of time before disconnecting by itself and displaying: cannot connect for an unknown reason.
When HSDPA is turned off, only 3G is used, although this works fine, it is fairly slower.
I am on T-Mobile UK, I have phoned their technical support, we have established it is not the sim card but the phone itself and have tried a variety of steps to solve this, for example receiving band settings for WCDMA, this has not fixed the problem.
I have tried changing the username and password combinations and have tried every combination of every advanced network option. I have used the T-Mobile stock rom 1.43, official HTC ROM 1.66, duttys hg, energyROM, artemis 5.0 and artemis 5.5 (would recommend btw) using MTTY before every flash, and every single different radio combination.
Myself, and many people here would be very grateful for any help posted.
Thanks in advance
Why don't you try Settings > Connections > Advanced network > GPRS tab > change from PAP to CHAP.. and reset... or viceversa.. that helped for me..
Thanks for the post, i've tried all that i've tried all advanced settings, at most they last for a day or so but after a while the connection dropouts seem to worsen
Ok ive just gotten off the phone for the third time with the technical support
basically what they've said is that the hsdpa WILL disconnect because the mobile towers simply can't handle the traffic.
He said in his honest opinion I should disable it because it simply won't work well and there is no fix.
Taking the piss juuuuust a little bit
Mine on t-mobile uk will show H, but usually drop down to 3G. It won't give me an error when it drops down though.
It sounds like its not transferring from H to 3G.
To be honest, i was unaware t-mobile ran HSDPA till I got my HD2 (never showed on my BB).
mine switches between 3G and H too, this happens when the connection is being used (for example loading a web page) when the job is finished (page has finished loading) it turns back to 3G right?
are you saying that your connection never disconnects?
may i ask which radio and rom you are using?
thanks!
For my personal experience, I have for over a month, on versions 1.48, 1.66 by HTC, artemis versions, versions of other French chefs. had no problems,
Login Exchange push 24/24 without any cuts, I solicited the network with opera I passed automatically 3g H, and since February it to completely fall with the problems that everyone encounters (lost connection for several minutes , unable to connect to 3G without hard reset)
to remove the sim chip, I try with another chip of the same operator, another chip from another operator, the problem is still there.
For several days I have also continued a Touch HD, it faces no problems, no problems in connection 24/24.
In short, impossible to challenge any operator, any base station, any sim card.
It is then that the problem come from HD2:
-Software: We all try every combination of rom and radio rom possible.
It is the hardware, maybe the chip integrated into a concern for design, manufacturing concerns on some series, may be dysfunctional due to incompatibilitée between several chips of the phone, short, HTC should look into the problem.
cgrec92 said:
mine switches between 3G and H too, this happens when the connection is being used (for example loading a web page) when the job is finished (page has finished loading) it turns back to 3G right?
are you saying that your connection never disconnects?
may i ask which radio and rom you are using?
thanks!
Click to expand...
Click to collapse
correct, it never disconnects.
It will switch seemlessly between them, when using or not using.
same one it came with. O2 HD2.
ROM 1.43.206.4 (70315) WWE
RADIO 2.04.50.22_2
I've also been struggling with this problem ever since I got my HD2 three weeks ago. However it seems like only a few people experience this.
My case is exactly like cgrec92 described. I'm on a 3.5G network in Denmark (3 Mobile), the phone shows the 3G connection at all times. When things do work and I use Opera/weather/Twitter/email etc, the symbol changes to H and I know the data connection is functioning. I can be using this for a whole hour without any problems.
However, if I put the phone down for a while and then pick it up again to use one of its data services, very often it does not connect to 3.5G (or H) anymore. It will still show the 3G icon on the screen, but there's no data connection. Then I go to Connection Manager and I can see that data connection shows as Off - and after a few seconds it goes back to On by itself That does not mean the problem is solved, as the phone still fails to establish any data connection. What I need to do then is manually turn off data connection and re-enable it again, which makes the 3G symbol immediately change to H. Then everything starts working again - until the next time it stops working...
I contacted the HTC customer service and they said it might be a driver-related issue, recommended a hard reset. I did that and for a few hours I thought it solved the problem, but no, data connection still disconnects by itself.
I spoke to 3 Mobile's technical service and they told me to update my software, which I had already done previously (I'm running stock 1.66 ROM Danish). They also said they never received any such complains about the HD2.
Like cgrec92 I've also played with all kinds of network/band settings, but it did not make any difference.
***
One question: isn't the phone supposed to automatically connect via EDGE when it cannot connect via HSDPA? Because in my case it will only establish data connection via H, never EDGE.
Any advice is greatly appreciated!
My take on this FWIW
It's not the phone!
It's the radio ROM installed.
I live in an an area where T-mobile say I can't get HSDPA.
However, I know that I can. How? Because 3 network uses the same local cell and transmitter as T-mobile and their signal will rip your eyes out!!!!!!!!!
All information obtained from a good friend of mine who works for BT, who, service manage the cells for the networks.
Plus, in this location, the cell traffic is then handled by BTs digiatal backbone which takes it who knows where after that.
So I have a very isolated situation in which I know there is a decent HSDPA signal, but I have had trouble with drop outs on my two previous phones (Nokis 5800 and HTC Touch Diamond 2) and originally on my two T-mobile mobile broadband feeds using Huawei E220 cell network modems.
All fixed when I finally found the right Radio and flashed it on the phones and unlocked and flashed the latest modem firmware.
My broadband connections are always on and never drop out and my HSDPA signal on my HD2 is through the roof!
To further emphasise the point all the equipment is used (when home based) behind solar glass which is notorious for blocking mobile phone signals.
Land on the best one and you will get incresed battery life as well.
Bottom line is try the latest radios (2.08.50.08_02 in my case) and I think you may be surprised at the results.
Current result of speed test 09.31 hours
ADSLSPEED.COM | Speed Test
3 minutes later
ADSLSPEED.COM | Speed Test
I have the same problem with the connection dropping. What I did to make it work was to disable HDSPA and putting GPRS to CHAP instead of PAP, and so far I have no problems at all
Thanks for the reply and tips. I also did the same earlier today, except that I did not change PAP to CHAP :O. I was waiting until tomorrow before I posted any results, but I gotta say so far the connection has been stable just like yours.
I also called HTC's customer service in Denmark and the fellow I spoke to was very helpful but he said he has never heard about such problems. He sent me updated network settings via sms, but it did not fix the problem.
I mean, only some users around the world suffer from this problem, right? So what is it that's wrong with our devices? Is it a production fault? If I exchange my phone for a brand new one maybe I won't be unlucky again? When 3 DK finally told you the problem was unfixable, did they mention other users with the same issue? Did they ever offer to replace your phone?
DORMIU said:
Thanks for the reply and tips. I also did the same earlier today, except that I did not change PAP to CHAP :O. I was waiting until tomorrow before I posted any results, but I gotta say so far the connection has been stable just like yours.
I also called HTC's customer service in Denmark and the fellow I spoke to was very helpful but he said he has never heard about such problems. He sent me updated network settings via sms, but it did not fix the problem.
I mean, only some users around the world suffer from this problem, right? So what is it that's wrong with our devices? Is it a production fault? If I exchange my phone for a brand new one maybe I won't be unlucky again? When 3 DK finally told you the problem was unfixable, did they mention other users with the same issue? Did they ever offer to replace your phone?
Click to expand...
Click to collapse
Erm!
It's your radio!
But, I think I did say that in a previous post.
You had a helpful fellow who sent you updated settings?
And he thought that was going to fix your problem?
That was helpful!
It's your radio!
The technicalities are beyond a customer assistant at the end of a phone. They work from a script.
I'll send you the settings.
Have you done this?
Have you done that ?
Never heard of anyone else with your problem!
It's your radio!
T-mobile uses PAP protocol (at least they do here in the UK) and it's a handshake protocol so changing that won't really do anything to the signal definition.
You have it or you don't.
It's your radio!
There is no "production fault".
You are not "lucky" or "unlucky".
You are in an area where you will suffer from this because of the ???????
THE RADIO!
I think I have made my point.
If it turns out that you don't have a radio issue then please feel free to admonish me.
Until then----------
It's your radio!
well I don't mean to sound rude but do you SERIOUSLY think we haven't tried that? ive tried every possible radio available here and every different rom, so excuse us for trying new things.im glad your not having any troubles yourself because it is really annoying
perhaps you could post us your rom and radio?
I don't suppose you could post us your settings in advanced network?
did you use the connection setup?
thanks for your help
Yes, I was about to mention something similar. I haven't tried combining different ROMS & Radios myself, but I know people like cgrec92 who have with no good results.
And if it is the radio, then every 3 Denmark user like me would be experiencing the same problem, correct? I don't think that's the case. Actually when you read the forums you will find users from different countries with this problem, and they/we are not the only ones with a certain combination of ROM/Radio.
So yes, by disabling HDSPA I finally managed to have a stable data connection (but no 3.5G, obviously). At this point no one seems to know the cause of this issue, but I suppose it's naive to expect a future ROM to solve it, after all it's not a widespread problem. Is HTC even working on it? Are we sure it's not our devices that are faulty?
I honestly have no idea, but I cannot just accept this problem and live with it after all the money I put into this phone. That's why I brought up the possibility of having it exchanged for a brand new one in hopes that it will not have this problem.
Any ideas?
cgrec92 said:
well I don't mean to sound rude but do you SERIOUSLY think we haven't tried that? ive tried every possible radio available here and every different rom, so excuse us for trying new things.im glad your not having any troubles yourself because it is really annoying
perhaps you could post us your rom and radio?
I don't suppose you could post us your settings in advanced network?
did you use the connection setup?
thanks for your help
Click to expand...
Click to collapse
The post by pa49 was to DORMIU.
I'll pm you my t-mobile settings.
And I cant use the connection setup, being an O2 HD2, it only allows selection of O2.
cgrec92 said:
well I don't mean to sound rude but do you SERIOUSLY think we haven't tried that? ive tried every possible radio available here and every different rom, so excuse us for trying new things.im glad your not having any troubles yourself because it is really annoying
perhaps you could post us your rom and radio?
I don't suppose you could post us your settings in advanced network?
did you use the connection setup?
thanks for your help
Click to expand...
Click to collapse
I referred to my radio in my previous post -20.08.50.08_02.
My OS ROM is Leo Lite 3.
Connection setup used and no further settings.
My explanation for this is the fringe nature of the received signal.
The radio its constantly 'hunting' for a signal and the radio software has difficulty in locking on.
BTW OS ROM and settings ready don't affect the efficiency of the radio signal.
MidnightDraven said:
The post by pa49 was to DORMIU.
I'll pm you my t-mobile settings.
And I cant use the connection setup, being an O2 HD2, it only allows selection of O2.
Click to expand...
Click to collapse
I appreciate the help, but he doesn't seem to understand the issue here. It's not that we have low connection, or that we cannot connect to the 3.5G network. The problem is that the phone's data connection will automatically disconnect even when we are in an area with full 3.5G signal. The phone will connect for a while and then, moments later, in the same spot and with full signal, data connection is terminated. So I just can't see how the radio has anything to do with that, especially when there are hundreds of other users out there with the same ROM & Radio as us and in the same network. And yet they do not experience this problem.
Ive have similar issues but it depends where i am it appears that some towers its ok where others its not!
mo
DORMIU said:
I appreciate the help, but he doesn't seem to understand the issue here. It's not that we have low connection, or that we cannot connect to the 3.5G network. The problem is that the phone's data connection will automatically disconnect even when we are in an area with full 3.5G signal. The phone will connect for a while and then, moments later, in the same spot and with full signal, data connection is terminated. So I just can't see how the radio has anything to do with that, especially when there are hundreds of other users out there with the
same ROM & Radio as us and in the same
network. And yet they do not experience this problem.
Click to expand...
Click to collapse
The radio differentiates between all the different levels and types of signal and it depends on how exact it interprets the signal. They are supposedly optimized before release and then re optimized with each newly released version. Network operators then have their own network parameters and again the radio has to accommodate this as well. One radio will never satisfy all these criteria and some of you will be in the wrong place at the wrong time on the wrong network with the least effective radio.
I can assure you that I most certainly do understand the problem and that is why, in my own case, I have resolved it.

I9505 Signal problems

Hi
For a very long time I've been having signal problems, it just suddenly stops working and I have to reboot to get any signal back (airplane mode on and off doesnt work).
Its a GT-I9505
4.4.2
Goldeneye Rom
Greetings
which network? might be a local network issue?
I'm with 3, and although officially their website says that there's no planned maintenance in the area, i quite often drop signal when I'm at work recently, even though it's worked fine until now. I think a lot of people on various networks get the occasional network issue though. I think companies are constantly "upgrading" things, leading to network outages. I don't know why they don't just leave things alone. I used to have perfect signal on t-mobile when it was 3g, but as soon as they changed to ee and started to move to 4g, I got no signal, ever....that's why i switched to 3 in the first place, but now that they're "upgrading", same stuff again!
Its not the provider, know a lot of people on the same company and only me and my brother (same phone same firmware) are having this problems.
I read it coul be the 4.4.2 firmware, but dont know if only updating would fix it.
I had this problem on an earlier version of a cyanogenmod nightly. Most likely is your custom rom causing it. You said it yourself. Both you and your brother, same rom, same phone. Try a different rom or different version of the same rom.

Why does my network keep dropping?

Hello,
I am experiencing a network drop from 4g to 2g in a lot of buildings, why is that? I am not in a basement and my colleagues have no network problems and some of them are even on the same carrier as I am. It also happens in some rural areas, again when there should be a better signal. Any thoughts?
Also, could it have something to do with the fact that the phone is from USA and I am using it in Europe?
Experimenting with radio firmware and new sim card.
I'm experiencing the same problem. My carrier is Virgin Mobile Canada (I'm in Montreal).
It looks like this is a reoccurring problem with the 6P. There have been lots of posts about similar issues in the xda forums.
This thread talks about hardware problems with the radio IC and some folks seems to have found technicians that can repair it.
In this thread some people are talking about APN settings and perhaps a new sim card with updated APN information (which is what I will try next).
Finally in this thread folks talk about installing earlier radio firmware. Some say radio 3.85 works better and others say radio 3.72 or 3.74.
I'm experiencing this problem on radio 3.88 and I've installed an older stock image with radio 3.87 but no luck. Still had the same problem. If the new sim card does not solves my problem I will try flashing radio 3.85.
Hope this helps. Let me know if you have any progress.

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