Related
it arrived yesterday at htc repair and ive been watching the repair tracking site. i had some pixel problems, like a quarter of my screen was darkened grey.
Keep in mind my phones bootloader unlocked, rooted, haha and i sent it in as is running the latest miui. Why? idno.
Anyways. I just checked the repair site and it says:
Ticket Information
Status: We are repairing your phone.
Service Type: Repair
Issue Description: top screen is darker that the rest of the device
I havent approved to pay for any repairs for an out of warranty phone. So i guess im off the hook right? I think im about to prove that htc repair people dont give a F***!
THought id share..
Uhhh, we have known this for a year now. It has been proven time and time again that HTC will warranty repair hardware defects, despite an unlocked bootloader.
This is nothing new or surprising.
Did someone has problems with the multi-touch screen: lags, do not respond or random reactions ...even when having a call ?
the solution for now is to push "shutdown button" and it seems to reinitialize the sensors for the screen ... isn't it weird ? It occurs 40% of the time ...
The menu for reinitialize sensors/calibration do not exist (for HTC Legend/Hero you can re-calibrate the sensors).
Do you have same problems ?
I will send it for repair soon...
im having the same problem, ive had it for a long time now, ive gone threw 20 Roms. so i know its not software related, or is it something the devs are over looking??
weird thing ....do Googlers have same problem when demonstrating navigation/goggles/phone calls/voice recognitions .....or do we fall on bad series ???
definitely hardware problem or something no-one has been aware of ....?
masterdevx said:
Did someone has problems with the multi-touch screen: lags, do not respond or random reactions ...even when having a call ?
the solution for now is to push "shutdown button" and it seems to reinitialize the sensors for the screen ... isn't it weird ? It occurs 40% of the time ...
The menu for reinitialize sensors/calibration do not exist (for HTC Legend/Hero you can re-calibrate the sensors).
Do you have same problems ?
I will send it for repair soon...
Click to expand...
Click to collapse
Sometimes it's worse than others, I think if the phone is running something pretty intense it happens more often. Otherwise, no, there's no calibration. Calibration doesn't make sense on a capacitive screen.
The touch screen issues have been known since the beginning, and the solution of quickly turning the screen off and on has been known for just as long.
It's part of the hardware, and most if not all Nexus owners experience it once in a while.
Getting a warranty replacement for that will not fix anything, it is a flaw in the hardware design.
Good thing to know that...but really weird for such a device...they probably think about it when starting/choosing next nexus.... ;-)
http://quintessart.blogspot.com
I'm curious whether they'll return it with a relocked bootloader and stock ROM
i've noticed that the only time i have touchscreen response issues is when i use my N1 without a case on it and it seems to be because some of my fingers touch or get near the edges of the screen glass. i have a silicone slip on case and when its on the phone it prevents me from touching the glass accidentally at the edges and i never experience any response problems when its on the phone. just my 2c.
Frito11 said:
i've noticed that the only time i have touchscreen response issues is when i use my N1 without a case on it and it seems to be because some of my fingers touch or get near the edges of the screen glass. i have a silicone slip on case and when its on the phone it prevents me from touching the glass accidentally at the edges and i never experience any response problems when its on the phone. just my 2c.
Click to expand...
Click to collapse
It occurs for me 40% of the time ...with or without case, on hand or laid on a desk ...whatever i want to do ...call/messaging/browsing/just home button/alarm clock/unlocking with security path/scrolling between desktops ... really disturbing hardware problem ...
masterdevx said:
It occurs for me 40% of the time ...with or without case, on hand or laid on a desk ...whatever i want to do ...call/messaging/browsing/just home button/alarm clock/unlocking with security path/scrolling between desktops ... really disturbing hardware problem ...
Click to expand...
Click to collapse
yeah that would annoy the crap outta me as well, glad mine does not exhibit this problem.
i'd love to guesstimate how old mine is but i'm the second owner, it might be possible that they fixed this hardware issue in later build revisions or it could just be a random problem with the touchscreen/module, some do it and some don't idk.
cmstlist said:
I'm curious whether they'll return it with a relocked bootloader and stock ROM
Click to expand...
Click to collapse
I recieve my phone back tomarrow. Ill let you know how my phone comes back. Does anyone know how you can tell if i have a new amoled screen or not?
Im pretty sure i will be able to tell if i get an slcd right off the bat.
btw i sent it in monday im geting it friday. great service..
I revieved my phone back completely stock bootloader locked unrooted running frg83. as soon as it connected to internet it got update for 83d. oh to be stock again.
edit: oh yeah they also replaced my power button and i sent it in for a screen repair.
wow. seems like excellent service. supposedly i have a battery on the way but haven't received yet.
jm1999 said:
I revieved my phone back completely stock bootloader locked unrooted running frg83. as soon as it connected to internet it got update for 83d. oh to be stock again.
edit: oh yeah they also replaced my power button and i sent it in for a screen repair.
Click to expand...
Click to collapse
was it amoled or slcd though lol
i have to make the call when i get up. today my usb port was gone from the phone when i went to plug it in tonight. i never used to have the screen issue, it slowly started happening and now it happens all the time, i lay it flat in my hand and i hit a button on screen and my menu pops up etc.
nice to see a recent time frame though, i'm dreading going without my phone and having a dumbphone replacement. would love to know if it was amoled or slcd you got back though, thats my one worry
I got my AMOLED N1 back in Feb 2010.
Unlocked bootloader, rooted 2.2.1.
The problem which existed from day one but showing much more often these days, is that after running an app (e.g. Market) the touch screen misbehave. It either does not register the touch, or maps the touch about an inch lower from where it should be. The phone has plenty of free memory (internal).
The problem is more prominent since the 2.2.1 update (but I am not sure it's related).
Does anybody else experiencing this?
TIA
Most people!
There is no solution other than the temporary fix of turning the screen off and then on again.
OferR said:
I got my AMOLED N1 back in Feb 2010.
Unlocked bootloader, rooted 2.2.1.
The problem which existed from day one but showing much more often these days, is that after running an app (e.g. Market) the touch screen misbehave. It either does not register the touch, or maps the touch about an inch lower from where it should be. The phone has plenty of free memory (internal).
The problem is more prominent since the 2.2.1 update (but I am not sure it's related).
Does anybody else experiencing this?
TIA
Click to expand...
Click to collapse
Yes.
I'm getting really frustrated with the N1 due to the ****ty touch screen.
I had a play with my brother's Nexus S.... SO much nicer and smoother. The touchscreen on the N1 is abysmal and shocking!
I've also noticed "freezes" in the sense that the display won't come up - only the touch screen buttons light up and then slowly fade off.... only way to recover is to pull out the battery. Really annoying.
DirkGently1 said:
Most people!
There is no solution other than the temporary fix of turning the screen off and then on again.
Click to expand...
Click to collapse
Thanks DirkGently1, itay1,
Is there anything that can be done to fix this? e.g. replace a part (whether under warranty or not)?
It is actually becoming hard to even use the N1 as a phone or for text..
OferR said:
Thanks DirkGently1, itay1,
Is there anything that can be done to fix this? e.g. replace a part (whether under warranty or not)?
It is actually becoming hard to even use the N1 as a phone or for text..
Click to expand...
Click to collapse
DirkGently1 said:
...There is no solution other than the temporary fix of turning the screen off and then on again.
Click to expand...
Click to collapse
There's always the option of selling the phone while it's still worth something and buying something else!
DirkGently1 said:
There's always the option of selling the phone while it's still worth something and buying something else!
Click to expand...
Click to collapse
oh well...
It sounds like yours is worse than the normal problem. My screen will only mess up once every few days, some people have gone months, some a few times a day.
But if your phone is unusable just get it replaced under warranty.
Clarkster said:
But if your phone is unusable just get it replaced under warranty.
Click to expand...
Click to collapse
I think my phone sensed that we are talking about it. All of the sudden it behaves.
OferR said:
I think my phone sensed that we are talking about it. All of the sudden it behaves.
Click to expand...
Click to collapse
My first experience using Android was turning on my Nexus One and encountering this issue the very first time i had to use the screen! The device i have has had this problem in varying degrees since i got it. Very bad to start with, not so frequent after i sent it back for repair.
Take a look at the poll from my own thread about the issue...
http://forum.xda-developers.com/showthread.php?t=878477
Pretty commonplace problem, which along with the power buttons failing detracts from an otherwise great phone.
Blame HTC, I had this issue on my first N1 earlier last year. I would turn the screen off then turn it back on.
OferR said:
I think my phone sensed that we are talking about it. All of the sudden it behaves.
Click to expand...
Click to collapse
I find it behaves better when the screen is clean. Perhaps finger grease can confuse it... it might be *that* sensitive.
I flashed the frg83d update this morning and I've gone all day without the crazy screen thing and I'm loving it lol!
*knock on wood *
Hope it stays that way!
@DirkGently1:
I've added my vote
@itay1:
I was just about to write the same thing. It is much better after I've cleaned it (which I didn't for a while)
I am not using any screen cover. I never did. But maybe there is a cover that helps. Those of you who never suffered from this issue, do you use a screen cover/protector? which one?
Also, maybe the issue is intensified by how dry (or not) our fingers are compared to others..
@dusty-:
Do you mean frg83g? frg83d did not help my case. sorry..
Yes I meant frg83g lol
for the past week my screen has been going whacked out on me.
the on-screen buttons would start clicking on their own, and sometimes the screen becomes unresponsive,
BUT
when i turn it off, and back on, it would work perfectly fine .
so i basically get a 50/50 chance if the screen going crazy on me...
now if it was the Digitizer, wouldnt the problem be ALL THE TIME?
as opposed to being random, could it be a BUG ?
Can anyone please help or advice, thanks !
If a factory reset doesn't fix it it is probably hardware. I have seen intermittent problems with digitizers before.
Solutions Etcetera said:
If a factory reset doesn't fix it it is probably hardware. I have seen intermittent problems with digitizers before.
Click to expand...
Click to collapse
nope, ractory reset isnt doing it. ive tried changing ROMs also, and same problem.
guess i have a dilemma then.
Yup. Has it been dropped?
Solutions Etcetera said:
Yup. Has it been dropped?
Click to expand...
Click to collapse
not really,
but my problem is as follows...
i purchased the phone from T-Mobile, FULL PRICE $500..
so theres no insurance from anywhere...wonder who would do any work on it for me ...Google or LG ? i know it wont be T-Mo
Have you called them? I don't understand why they would not honor the warranty.
UltimateEnd said:
not really,
but my problem is as follows...
i purchased the phone from T-Mobile, FULL PRICE $500..
so theres no insurance from anywhere...wonder who would do any work on it for me ...Google or LG ? i know it wont be T-Mo
Click to expand...
Click to collapse
Read the book that came in the box. Manufacturers defects pretty much always have a 1 year warranty.
Oh and LG.
Sent from my Nexus 4, running Carbon Nightly + Matr1x Kernel v10
well they are talking about having to send my device in, then run tests and see what the problem is followed by whatever charges ..
so i dont know if its worth paying for it..should i go back to my GNOTE and wait for the next Nexus . idk .
Solutions Etcetera said:
Yup. Has it been dropped?
Click to expand...
Click to collapse
I have a similar-sounding issue (on-screen buttons flashing wildly, et al.); I am thinking of opening the device to check on connection
Is it more or less likely, in your experience, that the connection between the display assembly and the board is loose from impact or whatever, or that the digitizer itself is just defective?
Thanks for your help.
I had the exact same problem on my device and it can be due to two reasons.
1. If your phone get extremely hot during use then the screen starts behaving abnormally.
2. If you had dropped your phone then there is a slight chance that you have damaged the digitizer.
I had the second problem and I have replaced the screen and it is working normally again.
My LG G2 (d802) started having dead screen touch in some small portion of the screen. I just installed Cloudy G3 Rom about a week ago and the problem started showing 4 days after installing the rom. Not sure if there is any connection.
Today i flashed Paranoid Android and i still see the dead touch screen problem is there.
Is it hardware issue? Or still is there any way to find out if its a software issue?
Any help appreciated
in_core said:
My LG G2 (d802) started having dead screen touch in some small portion of the screen. I just installed Cloudy G3 Rom about a week ago and the problem started showing 4 days after installing the rom. Not sure if there is any connection.
Today i flashed Paranoid Android and i still see the dead touch screen problem is there.
Is it hardware issue? Or still is there any way to find out if its a software issue?
Any help appreciated
Click to expand...
Click to collapse
That is exactly what happened to me and I'm still not sure either it happened to me about 2 months ago now
HeXaLox said:
That is exactly what happened to me and I'm still not sure either it happened to me about 2 months ago now
Click to expand...
Click to collapse
So what happened next? You got it repaired? or what?
in_core said:
So what happened next? You got it repaired? or what?
Click to expand...
Click to collapse
can't live without my phone lmao so I havn't done anything yet :/ probably just going to wait till the contract is over with verizon :/
Yesterday I noticed the same problem with mine (D801)...
I think I read somewhere it's pretty common hardware defect.
I'm out of warranty so I'll have to live with it.
Rayan said:
Yesterday I noticed the same problem with mine (D801)...
I think I read somewhere it's pretty common hardware defect.
I'm out of warranty so I'll have to live with it.
Click to expand...
Click to collapse
Exactly what part needs to be replaced? The display or just the touch sensor?
My one started going crazy. Now it detects press automatically as soon as I turn on the screen. Had to turn off knock-on feature or it would keep turning off and then back on the display again and again.
in_core said:
Exactly what part needs to be replaced? The display or just the touch sensor?
My one started going crazy. Now it detects press automatically as soon as I turn on the screen. Had to turn off knock-on feature or it would keep turning off and then back on the display again and again.
Click to expand...
Click to collapse
I was ignoring all the posts about this issue when I browsed the forums, I thought I was safe since my G2 is more than 6 months old and also because some people mentioned it was related to some type of screen (there are two models) and I was on the "safe model", which apparently is not the case. So today I started to investigate the issue and some people end up replacing the whole screen (digitizer and LCD) which I think I'll do too.
Replacing just the touchscreen seems like the cheapest option since the part costs less than $20 bucks, but I honestly don't recommend taking that path since it's really hard to separate the LCD screen from the touchscreen.
So yeah, the whole screen assembly runs for like $70 plus bucks.
Better waste 50 bucks more then when you need to use the liquid and special devices to stick the digitizer to the lcd, it isn't for people who have never done it before. Its especially harder on newer smartphones then from 2010. Thats also the reason why the nexus 5 digitizer isnt sold seperately since replacing it would be much easier and you wouldnt risk your display when replacing the digitizer.
For that 70 bucks you maybe also have the tools included to open the phone and there are many videos which you should follow carefully to replace it well. I would rather pay 70 bucks then going to some repair shop or service center which replaces it for 130 bucks and above. @in_core If you have warranty use it since dead touch isnt your fault and as I read its common so LG have maybe screwed up it somewhere or the rom caused it :/ but i don't really think the g3 rom caused it since people even get that problem who are fully on stock without root.
So something I noticed on my old note 4 is that the screen has a strip unresponsive to touch (pen works fine).
The thing that weirds me out is that when you reboot the phone, it works perfectly fine, but after being on for a few hours, the middle part of the screen just stops responding.
Rebooting revives the part of the screen, but not for long. Factory resetting it does nothing different and it's running completely stock firmware and software.
Any ideas as to what's causing this? I'm not sure if replacing the screen would help since it seems to work fine for the short duration that it does.
It sounds like a digitizer problem. I wonder also if the heat of the phone is causing something to change or even physically warp to cause the unresponsive part.
Unidave199 said:
It sounds like a digitizer problem. I wonder also if the heat of the phone is causing something to change or even physically warp to cause the unresponsive part.
Click to expand...
Click to collapse
Either a blown display or mobo.
A trace, solder joint, micro weld or junction failed.
It's possible it could be a connector/ribbon cable failure in which case easily repairable.
Check the display/mobo ribbon connectors...
Unidave199 said:
It sounds like a digitizer problem. I wonder also if the heat of the phone is causing something to change or even physically warp to cause the unresponsive part.
Click to expand...
Click to collapse
I'm pretty sure it's not heat since you can turn it on, leave it on a table, idle without anything running, and it'll be completely room temp and the part of the screen stops responding.
blackhawk said:
Either a blown display or mobo.
A trace, solder joint, micro weld or junction failed.
It's possible it could be a connector/ribbon cable failure in which case easily repairable.
Check the display/mobo ribbon connectors...
Click to expand...
Click to collapse
I'll give them a look over, hopefully reseating connectors may help
YellowSomething said:
I'm pretty sure it's not heat since you can turn it on, leave it on a table, idle without anything running, and it'll be completely room temp and the part of the screen stops responding.
I'll give them a look over, hopefully reseating connectors may help
Click to expand...
Click to collapse
Could be literally 100s of thousands of parts that could have failed; semiconductor junctions, resistors or caps.
Solder failures aren't uncommon either.
If you spare parts, use the process of elimination. If you really like that model having a few parts queens around is a plan.
Hopefully it's a connector contact... check all connections including grounds.
For $650 you can get a Note 10+ 512gb in excellent condition... don't got too nuts trying to fix it.
blackhawk said:
Could be literally 100s of thousands of parts that could have failed; semiconductor junctions, resistors or caps.
Solder failures aren't uncommon either.
If you spare parts, use the process of elimination. If you really like that model having a few parts queens around is a plan.
Hopefully it's a connector contact... check all connections including grounds.
For $650 you can get a Note 10+ 512gb in excellent condition... don't got too nuts trying to fix it.
Click to expand...
Click to collapse
i'm not using this phone, it's my dad's old phone that i just want to mess around with since he put it in a drawer a while ago. I don't really plan on putting much into it. just hopefully get it running well and to **** around with roms on it.
Also $650 still isn't cheap for a phone when you're paying cash outright :v
at least a lot more expensive than a $50 screen replacement or $35 motherboard
YellowSomething said:
i'm not using this phone, it's my dad's old phone that i just want to mess around with since he put it in a drawer a while ago. I don't really plan on putting much into it. just hopefully get it running well and to **** around with roms on it.
Also $650 still isn't cheap for a phone when you're paying cash outright :v
at least a lot more expensive than a $50 screen replacement or $35 motherboard
Click to expand...
Click to collapse
You're my hero... I am not good enough to mess with solders and digging that deep! Good Luck!
YellowSomething said:
i'm not using this phone, it's my dad's old phone that i just want to mess around with since he put it in a drawer a while ago. I don't really plan on putting much into it. just hopefully get it running well and to **** around with roms on it.
Also $650 still isn't cheap for a phone when you're paying cash outright :v
at least a lot more expensive than a $50 screen replacement or $35 motherboard
Click to expand...
Click to collapse
I gave you a top shelf example.
Lots S-10s etc.
There's no guarantee swamping out parts will fix anything. The devil is in the details.
blackhawk said:
I gave you a top shelf example.
Lots S-10s etc.
There's no guarantee swamping out parts will fix anything. The devil is in the details.
Click to expand...
Click to collapse
Fair enough
reseating things didn't help, may see if i can scrounge up an old parts phone or something
YellowSomething said:
Fair enough
reseating things didn't help, may see if i can scrounge up an old parts phone or something
Click to expand...
Click to collapse
Sorry to hear that.
Some devices seem to defy being repaired.
45 years ago Tom Schall owned a TV repair shop. He was an excellent technician with a engineering degree in electronics.
He swapped out a trouble filled Magnavox chassis with a known good one for a customer after repairing the original one at least twice only to have another circuit fail.
After a month he did the swamp but continued to try and fix the original. He repaired completely different sections of it only to have another one fail, HV, tuner, horizontal output, audio, and more.
Never once did it survive a couple days of burn in, sometimes only hours. It got to be a running joke. Hundreds of test point checks, scoped it, testing isolated components pondering how it could be so cryptic to repair. At this point no one else would even touch it... but Tom persisted for at least 3 more years in his spare time.
If there's a heaven or hell I'm sure Tom's still tinkering with that chassis. RIP
They weren't called Magotboxes for nothing
.
YellowSomething said:
So something I noticed on my old note 4 is that the screen has a strip unresponsive to touch (pen works fine).
The thing that weirds me out is that when you reboot the phone, it works perfectly fine, but after being on for a few hours, the middle part of the screen just stops responding.
Rebooting revives the part of the screen, but not for long. Factory resetting it does nothing different and it's running completely stock firmware and software.
Any ideas as to what's causing this? I'm not sure if replacing the screen would help since it seems to work fine for the short duration that it does.
Click to expand...
Click to collapse
See if this works for you, it did for me after i thinking digitser was kerputt.
on Dialler, dial: *#2663#
if a menu comes up, choose the top left option to upgrade the fw for touchscreen, wait for complete, then hit home button and see if it works. Maybe best to try after your screen goes funny, it should fix straight away
thewudz said:
See if this works for you, it did for me after i thinking digitser was kerputt.
on Dialler, dial: *#2663#
if a menu comes up, choose the top left option to upgrade the fw for touchscreen, wait for complete, then hit home button and see if it works. Maybe best to try after your screen goes funny, it should fix straight away
Click to expand...
Click to collapse
That worked at first, but I rebooted the phone and it seems to be doing it again. I tried to update the firmware again, and it's not working. Any advice? It worked fine for over a day without any issue after doing that at first, now it's back to doing it again.
YellowSomething said:
That worked at first, but I rebooted the phone and it seems to be doing it again. I tried to update the firmware again, and it's not working. Any advice? It worked fine for over a day without any issue after doing that at first, now it's back to doing it again.
Click to expand...
Click to collapse
Sorry late reply, I didnt get a notification. It worked for me and I haven't had to do it again, it likely sounds like you have a hardware issue unfortunately.
Only other option maybe, is putting on a custom rom, which will instigate a full system wipe and a new fresh software install to a more modern Android version. Possibly may be worth a shot?
thewudz said:
Sorry late reply, I didnt get a notification. It worked for me and I haven't had to do it again, it likely sounds like you have a hardware issue unfortunately.
Click to expand...
Click to collapse
Alright, update.
i tried again, and it fixed it, but a while later, it did it again. Since that seemed to fix it for a bit, i can't imagine it being solely a hardware problem.
thewudz said:
Only other option maybe, is putting on a custom rom, which will instigate a full system wipe and a new fresh software install to a more modern Android version. Possibly may be worth a shot?
Click to expand...
Click to collapse
honestly, that's the plan as of right now. As much as I like the S-pen features on this, it'd be for the better if it fixes it.
Update, TWRP + new rom installed. Still does it.
With Refined Nougat N7FE, I'm able to open the screen firmware menu from the dialer and update like with the stock rom. It sometimes fixes it for a while, but ends up doing it again.